Jobs in Norwich

1. Our vision

At the International Companion Animal Management Coalition (ICAM), we're driving a global transformation in dog and cat welfare. Our focus is on free-roaming animals - those often labelled as strays or street dogs and cats.

With our global reach, credibility, and expertise, we're not just envisioning change - we're making it happen. Our approach is rooted in science, collaborating with leading academics to ensure our work is always evidence-led.

Through policy work, advocacy, and knowledge exchange, we're transforming lives, one paw at a time. Our coalition unites some of the world's most respected animal welfare organisations, including:

· The Humane Society International

· RSPCA

· World Small Animal Veterinary Association

· World Animal Protection

· Four Paws

· Dogs Trust

· International Cat Care

· Global Alliance for Rabies Control

· Battersea

Together, we're creating a world where every companion animal lives a life worth living.

2. The Opportunity

ICAM is seeking an exceptional Communications and Engagement Manager to join our small, dynamic team and spearhead our outreach efforts. As we strive to place companion animal welfare firmly on the global agenda, your role will be pivotal in transforming how stakeholders connect with our cause. You'll have the chance to rethink and reshape our engagement strategies, fostering meaningful relationships with diverse communities worldwide.

This position offers a unique opportunity to be a true change-maker in the field of animal welfare. You'll harness the power of strategic communications and community building to amplify our message and mobilise support. From crafting compelling narratives to orchestrating impactful virtual events, you'll be at the forefront of our mission to revolutionise the lives of dogs and cats globally.

3. Why ICAM

At ICAM, we offer more than just a job—we offer the chance to make a tangible impact in animal welfare. Join a small, dedicated team committed to making a real difference and embrace flexible working arrangements that respect your work-life balance.

4. How to Apply

We want to hear from you if you’re passionate about animal welfare and ready to lead with vision and purpose. Submit your CV and cover letter before 17:00 UK time on Wednesday 20th of November. In your cover letter, please show us how your skills and passion align with our person specifications. In your CV, please state the length of time spent in each role rather than start and end dates. Interviews will be held remotely over Zoom and we will use a combination of pre-shared and novel questions in the interview. If you have questions or want to chat about the role, reach out - we’re eager to connect with potential change-makers like you.

5. Our Commitment to Equality and Diversity

ICAM recognises that companion animal welfare is a global concern that affects people from all walks of life. We encourage applications from all qualified individuals, regardless of race, age, disability, gender, gender reassignment, sexual orientation, religion or belief, pregnancy and maternity, marriage, or civil partnership; and we commit to making reasonable adjustments to enable employment. Our strength lies in the diversity of our coalition and the varied perspectives they bring to our mission.

Due to the nature of this work, applicants must already have the right to work in the UK.

6. Location

UK-based for employment purposes, the post holder will primarily work from home.  The post will require some in-person meetings in the UK, and some international travel.

7. Accountability

The post holder will report to the Director of Advocacy, who in turn reports to the ICAM Director.  The post holder may directly line-manage social media volunteers.

8. Major Terms and Conditions

Salary: 40,000-45,000 per year

Hours: Full-time (negotiable) and flexible hours.

Annual leave: 25 days paid holiday plus 8 bank and public holidays as paid leave days each year.

Contributory pension scheme: 3% contribution from ICAM, 5% (minimum) contribution from employee (Pension provider: Nest)

Probationary period: 3 months

Notice Period: 1 month

Application: CV and cover letter

Deadline: 17:00 Wednesday 20th November 2024

First Interview: Weeks of December 2nd and 9th

Second Interview: Week of December 16th

About The Role
Interview date: W/C 11th November
 
The Individual Giving Team have seen incredible growth over the last five years and we are excited to build on this with ambitious goals for where we see the programme in 2030 and beyond.  Stewardship is a vital part of this ambition. We plan to recruit record numbers of supporters in the coming years and the stewardship team is essential for engaging these supporters and encouraging them to support us long term.

Within this role you will create inspiring supporter journeys for new and existing supporters using a variety of channels including direct mail, email, telephone and SMS. You will be responsible for sourcing case studies and information which demonstrate the impact of our supporters’ donations. You will use this content to create engaging communications which bring supporters closer to our work, making them feel excited about supporting Alzheimer’s Society. 

You will have the opportunity to continuously test and learn to create the best journeys for our supporters and you will collaborate with the team to create the long-term stewardship strategy. You’ll work closely with our strategic creative agency and you’ll also have the opportunity to work on our brand-new supporter magazine!

You will work together with the other teams within Individual Giving and other internal stakeholders to ensure that your communications go out to the right people and are as personalised as possible and you will be responsible for monitoring campaign results, making suggestions for improvements throughout.

You will:

- Create engaging communications
- Build, test and improve amazing supporter journeys
- Work closely with teams from across Alzheimer’s Society to source inspiring content
- Work across multiple marketing channels
- Give our supporters the best experience of Alzheimer’s Society

About you

You’ll be a team player, who is able to work effectively with stakeholders within and outside of the organisation, inspiring everyone to give their best through giving clear feedback, providing useful resources, and celebrating successes.  

You will have good copywriting and editing skills. You will be able to tell a story in a clear and engaging way and be confident making complicated subjects easy to understand for supporters. 

You will use your strong project management skills to deliver multiple campaigns on time and to budget.  You will monitor performance and quality to ensure campaigns are delivering against targets . You will be analytical and want to delve into results to understand the impact of our stewardship communications and you will be motivated by problem solving and excited to continuously test and learn and make improvements.

You will be supporter focussed and want to give our supporters the best journey possible and finally you’ll be passionate about working for Alzheimer’s Society. Dementia is one of the biggest health challenges of our time and you will be joining a team passionate about bringing real change for people living with dementia, their families, and carers. 

You will be:
• A great copywriter and editor
• A strong communicator
• A confident project manager, able to manage multiple campaigns
• Supporter focussed and passionate about supporter experience
• Analytical and keen to understand the impact of your campaigns

Role outline and purpose

This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.

Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.

Role responsibilities

· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.

· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.

· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support

· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.

· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways

· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis. 

Person Specification

Technical skills and minimum knowledge:

· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.

· Complex project or programme management, including through cross-functional management teams to drive change.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.

· Confidence in departmental planning, leadership and people management, budget management and decision making.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

Role outline and purpose

The Network Services Manager builds and maintains network-facing central services that are effective and dynamic, evolving in line with members’ requirements. Ensuring a coordinated approach to first-response technical services to food banks, communications to the network, and provision of solutions-focused responses to support the network to work towards an end to the need for food banks in the UK.

Role responsibilities

· Provide leadership, direction, support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.

· Monitor and manage the delivery of central communications to network members, the delivery of response to member and public enquiries. Ensure an accurate record of activities is maintained, that the effectiveness of the information, advice and guidance provided is measured and reported.

· Lead on and/or oversee the delivery of food bank and interdepartmental projects. Maintain effective working relationships with stakeholders across the Trust and collaborate on projects.

· Support the Network Services team to develop and deliver an effective and integrated roll out and support plan for each food bank facing project and the Data Collection System.

· Build a culture of sound evaluation and learning in the team and beyond, including monitoring the performance and delivery of training and support provided by Network Services and applying this to decision making and service delivery.

· Develop and implement team business as usual and strategy planning, working with the Head of Network Support and Grant Giving to balance innovation, investment and overall direction for transformational change.

Person Specification

Technical skills and minimum knowledge:

· Proven ability supporting a team in a customer service environment

· Leading, motivating, and inspiring teams;

· Overseeing new processes and systems

· Stakeholder engagement, learning and development and communications strategies and plans, influencing where necessary.

· Ability to manage multiple projects simultaneously, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

· An effective communicator, verbally and in writing

Behaviours and competencies:

· Ability to think strategically and practically deliver. Is able to work through challenges in positive and effective ways.

· Confident in communicating, is able to foster collaborative relationships with colleagues across the organisation

· An eye for continual improvement, detail and opportunity, whilst also able to find pragmatic solutions when needed.

· Organised, analytical, able to assimilate and apply insight for decision making.

· Demonstrate a commitment to the values of the Trussell Trust

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

Salary: £29,291 plus benefits

Mary's Meals International is recruiting for an experienced Personal Assistant to support our Chief Executive Officer (CEO) & Founder. Reporting directly to our Executive Assistant, in this fast paced and varied role you will provide a variety of support including diary management, attending meetings, taking minutes, managing follow up actions, event coordination, maintaining systems and processes and undertaking specific projects.

Key responsibilities & activities:

· Act as the first point of contact for our CEO, assessing priorities, redirecting calls, enquiries and requests.

· Diary management, including preparation of papers and information in advance.

· Creating letters and other correspondence on behalf of the CEO, proof-reading, and writing reports.

· Liaise with employees, affiliates, partners and donors, as required.

· Maintain online and offline filing systems for CEO.

· Managing emails, phone calls, post, general correspondence, reports, minutes of meetings, and forms.

· Carrying out background research and providing reports on various subjects.

· Support with the management of social media platforms.

· Organising internal and external meetings, including booking venues, arranging accommodation, preparing agendas and meeting papers, disseminating meeting papers and liaising with board members.

· Attend MMI office/and or Dalmally office on a regular basis to support with receiving visitors, arranging hospitality, assisting with video recordings and administration of handwritten letters.

· Organising and preparing complex travel itineraries and making all travel and accommodation arrangements necessary.

With fantastic interpersonal skills and robust experience as a Personal Assistant, you will thrive in a varied, fast paced role and will utilise your exceptional organisational skills to manage the balance of scheduled work with provision of unplanned support. With great communication skills, you will work closely with a range of stakeholders across a variety of geographies and cultures. Confident, competent, resilient, with a solution-focussed approach, you will have the ability to take on a variety of projects with a high level of competence and confidentiality.

This is a predominantly remote role however we will require you to attend our Glasgow and/or Dalmally offices as needed, to meet with our CEO.

About us:

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals. We are a values driven movement and believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

How to apply:

If you would love to use your skills, talents and experience to be part of positive change in the world, we would love to hear from you. Please click Apply to submit your CV and a short covering note, telling us why you want to work with Mary’s Meals, and why this role is a great fit for you.

Deadline for receipt of applications is Thursday 7th November 2024 at 17:00.

Region Home based

Post Type Permanent

Working Pattern Part time – 15 hours per week 

Role Type Strategic

Salary Range £35,000 per annum pro rata

Pension The Company operates an auto enrolment pension scheme

Annual Leave 30 days per year including statutory and public holidays pro rata

Security checks DBS check required

 

About Us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people.  

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

About the Role

This is a key role to support our Operations Co-ordinator with accounting and financial administration of the charity.

 

Responsibilities

• Managing and recording all financial transactions of the business, journal entries, sales ledger and purchase ledger, bank reconciliations and other account reconciliations, general ledger management, banking, making payments, staff expenses, credit control, weekly and monthly reporting to management, closing the sales ledger and purchase ledger at the end of each month, ensuring all month end journals are posted and any other duties as required by the organisation
• Process timesheets, Gift Aid claims and payroll
• Carry out Partial Exemption calculations for VAT purposes
• Reviewing draft contracts for financial implications
• Kashflow software experience preferred but not essential
• Ensuring restricted grants are analysed and allocated accordingly
• Support the organisation with projects and tasks as required
• Respond to queries over the telephone, email and face to face
• Previous experience in a similar role for a charity

How This Role Contributes to Our Strategy

• Community Support: Supporting management team with good financial practices enabling savings and better value for money
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams through excellent financial practices and supporting business development activity with financial analysis
• Collaboration: Fostering a collaborative approach within the organisation.

You may have heard of our special charity already. We are Brandon Centre, a long-established charity, 55 years in fact, based in Kentish Town with a history of supporting young people under the age of 25 in the Islington and Camden areas of London.

In everything we do, we live by the very meaning of what we stand for; we are ‘Here for Young People’. We firmly believe that all young people should be able to access the highest quality care and support in a safe and welcoming environment. We have an amazing team, we challenge the status quo when it comes to giving young people a chance to be the best version of themselves, often in challenging circumstances. We are supported by fantastic Trustees and generous funders who we have the privilege to work with and who support us to help even more young people.

Our services encompass many facets of Mental Health (psychological, medical, sexual and social needs of young people) including individual Counselling & Psychotherapy, Systemic Integrative Treatment using a range of evidence-based therapies and a variety of outreach professionals in community settings. Also Clinical Training and Consultancy including healthy living, parent programmes and other aligned group work.

To continue our fantastic journey, we are looking for a new Head of Finance. Someone who is aligned to our own core values – maybe you have worked for a similar organisation or you relish the opportunity to work for us – a special place to bring your skills to a new role.

You will work closely with our CEO and Treasurer to take responsibility for the overall financial sustainability of the organisation. This means focusing on accurate and timely accounting of our charity’s finances, the delivery of actual results in line with budget, timely identification of financial risks and proper financial procedures. Moreover, you will have the opportunity of working with our CEO and Senior Leadership Team to develop an overall strategy for the organisation with a corresponding financial plan.

Is this part-time, permanent role the kind of position you are seeking? If so, we would love to receive your application. Further details can be found on the attached Job Description.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

The Role 

We have a fantastic opportunity for someone to join us in the position of Data Analyst to work on a full-time basis, 37 hours per week. Alternatively, we will consider part-time hours on a Job Share basis. The role is offered on a hybrid or remote basis depending on proximity to a NEA office.

As part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective Insights and Impact team, as we focus on a decade of delivery that guarantees a fair energy future for all, and  ensures those on the lowest incomes and living in the least efficient homes receive the support needed to protect health and wellbeing.

The post holder will support National Energy Action in harnessing the power of data analysis and visualisation in the delivery of our charitable aims. They will form part of a process to embed a ‘data driven culture’ within the charity, enhancing our capability and capacity to: 

• Understand and evidence the needs of fuel poor households.

• Develop and apply data insights to directly inform the management, development, and delivery of NEA services. 

• Effectively communicate our data insights to diverse audiences and through different mediums

• Develop and apply data insights to inform and support our advocacy and policy-related campaigning. 

• Develop and apply data insights to inform and develop fundraising and partnership opportunities. 

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

What you will need to succeed 

You will have demonstrable and applied experience in a data analyst role and hold an appropriate qualification in a relevant subject. You will be familiar and confident in using data visualization tools and programming languages to manipulate, analyse and present data. 

A compelling communicator you will have the ability to translate complex data into easily digestible, accessible and actionable insights that can be easily understood by diverse stakeholders. The right candidate will have excellent interpersonal skills and will build relationships with a diverse range of stakeholders.

Finally, we are passionate about what we do, and we would like you to be too; you will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering 

• £32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.

• 2-year Fixed term contract. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

No recruitment agency or advertising enquiries, please. 

The closing date for applications is 12 noon on 11 November 2024.  Interviews will be held in the two weeks commencing 25 November 2024.  Full details of this post and an application form are available on our website.

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.

How to apply: 

Apply online by clicking apply now. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Please note CVs will not be accepted as part of the application process.   

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

Please note that role will involve regular travel across the North East region and occasional travel across the UK. 

We are seeking a Training & Engagement Manager to work across our portfolio of programmes, particularly focusing on Education in the North East of England and our Parental Engagement Programme. You will be creative, adaptable and proactive, with the ability to work remotely, autonomously and as part of a small team. The ideal candidate will have a strong understanding of the education sector and awareness of parental engagement, including looked after children services, as well as excellent interpersonal skills, and a commitment to supporting families and young people. 

Main Role & Responsibilities

As our Training & Engagement Manager, Parents & Education, you will be an active member of our programmes team and will work across our portfolio of programmes, with particular focus on the education and parental engagement programmes.

You will have responsibility for stakeholder engagement, developing relationships and promoting Ygam training in the North-East of England (Education) and nationally (Parents). You will recruit suitable delegates to workshops, working closely with a range of stakeholders from schools, youth organisations, children’s services to parents and carers.

You will also provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will work with organisations to collate case studies and evidence, supporting the programme's achievements and our overall impact.

We are seeking a dynamic and passionate Training and Engagement Manager to join our Education team, working primarily in London and the South East. The ideal candidate will have a strong background in education and a proven track record of delivering impactful training programs. You will also have experience of engaging with a wide range of stakeholders, developing and delivering a sales pipeline and working as part of a team to deliver targets. If you are a motivated self-starter with excellent communication skills and a passion for making a difference in the lives of young people, we want to hear from you!

Main Role & Responsibilities

As our Training & Engagement Manager: London & South East, you will be an active member of our Programmes team and work across our portfolio of programmes with particular focus on the Education programme. 

You will be responsible for stakeholder engagement, developing relationships and promoting Ygam training in London & the South East. You will recruit suitable delegates to workshops, working closely with a range of stakeholders from the education sector. 

You will provide training both face to face and online, with responsibility for delivering our assured workshops and promoting our work at conferences and events. You will also be able to demonstrate the impact of your work by collating case studies and evidence, supporting the programme's achievements.

Please note that this role will involve regular travel in London & the South East, and occasional travel across the UK.

The UK Men’s Sheds Association (UKMSA) is seeking a skilled and inspirational CEO to lead our charity through the next stage of its development and the continued delivery of our core mission of improving the lives and wellbeing of men (and women) through the Men’s Shed movement across the UK.

We are looking for a Chief Executive with the energy, vision and experience to take on the strategic leadership and direction of our well-respected and fast-growing national charity, which brings tangible benefits to men’s health, mental health and suicide prevention across the UK. Our strategy is one of ambitious targets to support the expansion, reach, diversity and sustainability of the Men’s Shed movement, in line with our vision of happier and healthier men by virtue of reduced loneliness, anxiety and depression, improved wellbeing, and saved lives.

Our new CEO will be a proven and exemplary strategic leader, who will head our mission, guide the team, represent our charity with partners, funders and politicians, and support the Shed Movement we exist to serve. Your track record of inspirational leadership and excellent communications skills will be a key part of building and diversifying our funding (including developing sustainable income growth strategies and bringing in commercial sponsorship), broadening and deepening our partnerships and our relationships with government, and driving our future success. Your experience in executive leadership in the nonprofit sectors will ensure the good management and statutory compliance of UKMSA. We recognise that you may not have a background in the Men’s Shed movement, but your strong emotional intelligence will enable you to quickly develop a good understanding of the community we serve.

Key Skills

• Leadership – the ability to motivate, develop, and deliver through a team of staff and volunteers such that the organisation meets its goals.
• Interpersonal & Communication Skills – these will need to be excellent (including written communication) in order to build rapport and effective relationships across a range of people, from our members to the general public, political figures and senior executives in other organisations. As UKMSA’s public face, the CEO must also be adept at showcasing our work, including in the media and to parliamentary and other government bodies.
• Financial Acumen – the CEO will be expected to operate the budget and develop our new strategy for ensuring sustainable income, actively leading the development of corporate sponsorships and other significant income streams.
• Flexibility & Adaptability – the new CEO will be expected to learn about the world of Men’s Sheds quickly, to be able confidently to represent UKMSA and to build strong relationships within the Men’s Shed community (both within the UK and internationally). And as we only have a staff team of 13 (geographically dispersed), it is expected that the CEO will actively engage in some of the more tactical work, including being ‘hands on’ at events.

Fundraising Officer
Reference: SEP20241259
Location: Home based/RSPB Cymru
Salary: £26,379.00 - £28,319.00 Per Annum
Hours: Full-time 37.5 hours per week
Contract: Permanent
Benefits: Pension, Life Assurance and Annual Leave

Introduction

This is an exciting role within the Fundraising team in Wales that will enable RSPB Cymru to deliver impact. The role will primarily focus on high value including grants, charitable trusts and corporates, generating funds and support for the RSPB against annual income targets and contributing to the organisation's' purpose of saving nature. This role is home based (within Wales preferably), with travel to meetings in a range of locations and some overnight stays required.

What's the role about?

As Fundraising Officer you will be part of a busy fundraising team within RSPB Cymru, proactively researching and pursuing funding opportunities and relationships that meet the need of Wales Delivery Plan and overall strategic objectives of the RSPB.

You will work to agreed income targets, maximising funding opportunities and playing your part in delivering the agreed fundraising plan, working with a range of departments on specific projects to meet funder and project timescales.

You will be responsible for managing the delivery of funding conditions to maximise revenue and maintain positive supporter relationships. You will compile financial claims and monitor and report progress, and action needed against targets and KPIs to stakeholders to ensure appropriate oversight of income streams.

You will play a critical role in updating and utilising contact databases and CRM systems to ensure accurate records are kept to facilitate effective contact management across the organisation.

You will provide excellent customer experience to all existing and potential funders, donors and supporters to ensure ongoing relationships, future donations and support, and safeguard the RSPB's reputation and brand.

Essential skills, knowledge and experience:

• Working knowledge and application of relevant Chartered Institute of Fundraising, Fundraising Regulator and Charities Act regulations and guidelines.
• Relevant understanding of fundraising, including supporter motivations
• Excellent written and verbal communication skills with the ability to interpret complex information and present it with clarity.
• Persuasive negotiator with the ability to influence.
• Competent user of Microsoft Office.
• Able to work under own initiative and prioritise work in order to get the right things done, with the confidence to ask for support and direction where needed.
• Able to develop and maintain excellent relationships with external and internal stakeholders, delivering a high level of customer service to a variety of audiences.
• Good level of numeracy; ability to analyse data, identify trends and make recommendations for change.

Desirable skills, knowledge and experience:

• Working knowledge of fundraising and Welsh fundraising landscape
• Welsh speaker
• Management of volunteers

Closing date: 23:59, Monday, 18th November 2024
We are looking to conduct interviews for this position from 2/12/24.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind.

Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique. 

Working together with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.

As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need a creative and industrious person with excellent communication skills and ability to build strong relationships with trusts, community groups and individual supporters.

Key information:  

Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings per year (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere. 

Contract: Permanent. Full time 37.5 hours a week.  

Salary: Between £30,000 – £33,000 a year depending on experience. 

Benefits and entitlements:  Matched pension contributions - 7% of salary after probationary period, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.  

Reporting to:  Head of Fundraising, Village Water.  

Job Purpose  

Working across fundraising and communications you will develop and manage your own portfolio of existing Trusts and Foundations, community and individual donors, and research and prioritise new opportunities ensuring high quality stewardship to secure ongoing support. This role will focus on producing high-quality applications and reports to funders and by providing excellent account management and cross-team collaboration.  You will play a vital role in communicating our work through compelling positive case studies, stories, impacts, and images, to raise our profile and motivate people to give via supporting digital campaigns, website and social media channels. Engaging new, existing donors and all stakeholders via all communication streams is key. 

Responsibilities  

Trust Fundraising  

• Develop, manage, and maintain a trust and foundations fundraising portfolio with a clear, scheduled pipeline of funding applications, coordinating opportunities and team resources to meet targets.

• Cultivate strong working relationships with current and new trust and foundations, proactively seeking meetings, ensuring excellent relationship management.

• Collaborate with colleagues to create compelling proposals and reports.

• Work with monitoring and finance colleagues to inform impact and budgetary needs, ensuring timely reporting to donors in line with their grant conditions.

• Build resilient, long-term relationships with identified supporters, keeping them well-informed about events, campaigns, projects, and the charity itself, to foster a strong sense of belonging to Village Water, ensuring excellent stewardship.

• Use multiple research methods and communication channels to build and manage a prospective donor pipeline.

• Research and write applications to grant-making trusts, targeting an amount in line with Village Water's annual budget, with an emphasis on securing unrestricted funds where possible.

• Ensure all information on your portfolio of donors is well stewarded, recorded, and actioned in Village Water's database.

• Develop ad-hoc events and campaigns both in person and via Zoom, recruiting and managing volunteers where necessary.

• Send personalised thank-you communications and updates to individual supporters, manage ongoing engagement with regular donors, and oversee the distribution of physical milestone cards to celebrate significant achievements.

Communications:

• Create and curate a calendar of multimedia content to increase engagement and audience reach through digital and traditional marketing materials, social media posts, e-newsletters, and our website.

• Support the development and management of Village Water’s website, ensuring content and architecture are up to date, consistent, and engagingly showcase our work, current campaigns, news stories and calls to action.

• Lead on the development of paid for digital campaigns including budgeting, A/B testing, asset creation, copywriting, and reporting.

• Create a range of digital graphics and assets, including animations, images, videos, banners, and infographics.

• Design printed marketing items - such as reports, leaflets, flyers, banners, and signage.

• Develop a timeline for the ‘comms hub’ remote capacity building for the local partners in Zambia and Mozambique to train in specific comms activities, gather material and share learning.

General   

• Work collaboratively with staff, volunteers, external suppliers, and local partners to advance organisational goals. 

• Attend networking events and build relationships that benefit Village Water. 

• Participate in and report during weekly team meetings and, when necessary, at Trustee meetings. 

• Provide assistance for other fundraising initiatives as needed, promoting a collaborative work environment and supporting the overall fundraising efforts of the organisation. 

• Ensure compliance with the organisation's safeguarding policies by completing all required training. 

Skills and experience: 

• Demonstrable success in securing grants, including awards between £20-£100k. 

• Confident and effective communicator with excellent presentation skills, able to engage with a range of supporters in groups, individually, face-to-face, and remotely. 

• Proven experience in writing compelling cases for support and supporter updates that inspire and persuade donors. 

• Experience with Canva, Adobe, Salesforce desirable. 

• Ability to develop, analyse, and interpret budgets and financial information. 

• Strong database skills, including experience in fundraising performance analysis. 

Equality and Diversity 

Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential. 

Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance. 

The Role

The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.

You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.

Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.

Key Responsibilities

• Design and Development:
  • Develop comprehensive, integrated journeys for supporters across multiple channels.
  • Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
• Performance Analysis:
  • Monitor and evaluate the effectiveness of supporter journeys.
  • Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
• Optimisation and Supporter Experience:
  • Identify areas for improvement within existing journeys.
  • Propose and implement enhancements based on testing and learning outcomes.
  • React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
  • Make data-driven decisions to refine and improve the journeys.
  • Commit to delivering a high-quality experience for all supporters.
  • Address and resolve any issues impacting supporter satisfaction promptly.

Skills and Knowledge

• Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
• Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
• Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
• Meticulous attention to detail.
• Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
• Experience of using communication software.
• Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
• Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK