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Human Resources Director
Permanent | Hybrid Working (50% London Office Attendance - non contractual) | London
Hays are delighted to be working exclusively with the Marine Stewardship Council (MSC) to appoint a Human Resources Director.
This is a rare opportunity to join a globally recognised, purpose-led organisation at a pivotal point in its evolution. Reporting directly to the Chief Operating Officer, the HR Director will provide visible leadership across a London-based international HR and Learning & Development function, supporting a workforce operating across around 24 countries.
The role offers the opportunity to build on the significant progress already made within the HR function and help shape and deliver its next stage of maturity. You will play a critical role in ensuring the organisation continues to attract, develop and retain talented people while providing expert advice on complex people matters across multiple international jurisdictions.
The Opportunity
This is a genuinely hands-on HR Director role. Working closely with the Chief Operating Officer, Executive Committee and senior stakeholders worldwide, you will lead a developing HR function through its next phase of growth and continuous improvement.
Key responsibilities will include:
About You
We are keen to speak with credible and experienced HR leaders who can demonstrate:
Whilst sector background is flexible, candidates must demonstrate a genuine interest in working within a mission-led organisation and be motivated by the opportunity to contribute to the MSC's environmental and sustainability goals.
Why Join MSC?
The MSC's vision is for the world's oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Today, the impacts of overfishing and climate change pose an even greater threat to the ocean and fish stocks. Through our internationally recognised certification and ecolabeling program, well-managed sustainable fisheries are recognised and rewarded throughout the seafood supply chain. Over 700 fisheries around the world, representing 19% of the annual global marine catch, are now engaged in the MSC program and MSC certified and labelled seafood products are now available in over 66 countries. Through partnerships and collective endeavour, we are on a mission to end overfishing.
This is an opportunity to join an organisation with real purpose while leading and developing a high-performing international HR function during an exciting period of growth and change.
Additional Information
If you are an experienced HR leader with international experience, strong operational capability and a passion for building high-performing organisations, we would love to hear from you.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Prospectus is delighted to be supporting our client in the search for a Trusts and Foundations Manager.
The organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity.
This is a full-time, permanent role paying a salary of £47,000 per annum. The postholder will be working in a hybrid model from their offices in London.
The Trusts and Foundations Manager will lead the planning process for the Trusts and Foundations Team, ensuring that the strategy supports and meets the goals of the wider organisation’s overall strategic plan. You will facilitate strong relationships with donors and prospects to maximise financial support and determine and execute cultivation, solicitation and stewardship strategies.
The successful candidate will have experience of securing significant trust and foundation income, a proven ability to devise and deliver effective fundraising strategies, and experience of managing a pipeline of funders. They are looking for someone who is well versed in prospecting and building new relationships within the Trusts and Foundations discipline.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Ariha Semontee at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Location: London, Glasgow, Sheffield or Cardiff
About the role
The Information Point Officer is a new role in our Healthcare Professional Engagement team, which leads Breast Cancer Now's hospital-based information points and our presence in healthcare settings across the UK. Growing that coverage is a priority in our strategy, Change Happens Now.
You'll help deliver and develop our information points, leading on the rebrand of existing points and recruiting and supporting our information point volunteers. You'll work closely with brand and marketing colleagues and with external stakeholders.
About you
You're a well organised person with excellent communication skills, and you'll manage relationships with key internal and external stakeholders, including suppliers, volunteers and healthcare professionals. You'll use your initiative to spot opportunities for new information points and have the confidence to follow them up. You'll enjoy working as part of a busy, high performing team, and you'll be able to organise your work effectively and prioritise competing deadlines.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£31,000 if London based
£29,000 if Cardiff/Glasgow or Sheffield based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions, please email
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date
Monday 21 September 2026
Interview date
Wednesday 30 September 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please download the Development Manager Job Pack: https://bit.ly/DevelopmentManagerJobPack
The Development Manager will help drive the External Engagement Team to achieve its ambitious goals for growth in income, engagement and impact. The post holder will be primarily responsible for increasing income through trusts and foundations, public funders and corporate partners, alongside developing our individual giving community.
You will be a passionate advocate for music and its ability to reflect and shape lives, communities, culture and our social fabric. You will understand the individual and collective value of new music to inspire, challenge and connect us. You will be an exceptional spokesperson, communicator, storyteller and influencer, able to bring the unique role of Sound and Music to life for diverse stakeholders, funders and supporters.
Your core responsibilities will include researching, developing, writing and submitting high-quality funding applications; managing relationships with funders to maximise engagement and retention; maintaining accurate records, forecasts and learning using our CRM and funding dashboards; supporting individual giving activity, appeals, campaigns and challenge events; and helping to design and deliver supporter journeys that deepen engagement and long-term giving.
Application Details:
Equity, diversity and inclusion
We are a Disabled Committed Employer and Living Wage Employer. As part of our commitment to Equity, Diversity and Inclusion and in line with our Fair Access Principles, we are committed to addressing barriers to employment and participation on the grounds of gender, ethnicity, disability and socio-economic background.
We guarantee an interview to disabled candidates who meet the specified minimum requirements of this role, and we aim to guarantee an interview to candidates from other significantly under-represented groups who meet the minimum requirements, depending on application numbers.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply.
About us
Sound and Music is the UK’s accelerator for new music and sound.
Our mission is to be the base camp for anyone in the UK who wants to make, experience or support new music and sound to shape the modern world.
For 18 years we have invested in creators to imagine, realise and excel with creative freedom. We have moved audiences to feel, discover and connect with the world around them. We have shaped the conditions for independent creators, curators and cultures to thrive.
We deliver artist-centred development programmes and essential funding to young, emerging and established artists breaking new ground across music-making in the UK. We lead research, campaigns, networks, archives and collections to further originality, discovery and equity within music.
Reducing barriers and championing inclusion underpins everything we do driven by our sector leading Fair Access Principles.
We are artist-centred. We are curious. We are agile. We are ambitious.
We are Sound and Music.
Sound and Music is supported by Arts Council England and proud to be a National Youth Music Organisation.
About the RoleAn exciting opportunity has arisen for an Organisational Development Advisor to support the delivery of strategic people and culture initiatives within a leading Higher Education institution. Working closely with academic and professional services leaders, you will help drive organisational effectiveness, leadership development, employee engagement, and workforce capability projects.
Key Responsibilities
About You
Why Apply?This is an excellent opportunity to contribute to a people strategy that supports organisational excellence, staff development, and a positive workplace culture within a dynamic Higher Education environment.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Harris Hill is delighted to be partnering with a fantastic national charity in their search for an Individual Giving Manager.
This is an exciting opportunity to build and scale the Individual Giving programme from an early stage, shaping propositions, channels and supporter journeys to drive sustainable growth.
As Individual Giving Manager, you will lead the development and delivery of the Individual Giving acquisition and supporter development programme. You will own acquisition targets and budgets, develop and optimise multi-channel campaigns, and build long-term supporter value through regular giving, retention, mid-value and legacy giving. You will use audience insight, segmentation and performance data to identify and engage priority audiences, develop compelling fundraising propositions and deliver targeted, personalised campaigns. You will also oversee effective supporter journeys, stewardship and care, ensuring audiences are engaged throughout the supporter lifecycle.
To be considered for this role you will need:
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332
Salary: £35,000 - £40,000
Permanent, full-time
Location: Leatherhead with hybrid working.
Deadline: Rolling
Application process: CV
Please note that only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent &
Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.
Reporting to the Head of Organisational Change, you'll provide project and consultancy support across the Organisational Change and Talent & Leadership teams. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.
You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting, project evaluations and wider Talent & Organisational Development programmes and events.
About You
As our ideal candidate, you'll have:
A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.
If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.
Working arrangements
This is a project-specific fixed-term contract for 9-12 months, created to deliver the change and communications for our strategic programme to transform BHF into a skills-powered organisation.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent & Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.
Reporting to the Senior Lead Organisational Design & Operating Model, you'll provide project and consultancy support across the organisation. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.
You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting and provide project and consultancy support across the organisation.
About You
As our ideal candidate, you'll have:
A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.
If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.
Working arrangements
This is an 8-month, project-specific fixed-term contract supporting a large-scale organisational design and operating model project to transform BHF and enable the delivery of our strategy.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Developmentpages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Salary: £42,029
Contract: Permanent, Full-time
Location: Hybrid - London
Closing date: 20th September
Benefits: Generous employer pension contribution of up to 5%, 28 days annual leave (plus bank holidays) increasing with service, enhanced maternity leave
We have a very exciting opportunity for a Philanthropy Manager to join the amazing team at Pancreatic Cancer UK, a charity with an ambitious vision to double survival rates for pancreatic cancer and that is committed to transforming outcomes through world-class research, support services and campaigning.
This is an exciting opportunity for an experienced major donor fundraiser to play a key role in growing philanthropic income and supporter engagement. Working closely with the Philanthropy Lead, you will manage a portfolio of major donors and high-value supporters, develop a strong pipeline of new prospects, secure significant gifts, and provide exceptional stewardship to help supporters maximise their impact. You will also lead the development of a mid-value programme and line manage the Philanthropy & Partnerships Officer, supporting their ongoing development and success.
This is a fantastic development opportunity for a senior fundraiser keen to broaden their experience. With responsibility for line management, pipeline strategy and donor stewardship, you'll be supported to develop your leadership skills while making a significant contribution to Pancreatic Cancer UK's ambitious goals.
To be successful as the Philanthropy Manager, you will need:
If you would like to discuss this role with us, please contact us and quote the reference 3095JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
Are you an exceptional philanthropy leader with a track record of securing transformational seven-figure gifts? Do you combine outstanding relationship-building with the ability to lead talented fundraising teams and turn ambitious strategy into results?
We’re creating two new Principal Philanthropy Lead roles at GOSH Charity: Principal Philanthropy Lead – Best Chance and Principal Philanthropy Lead – Best Childhood.
These pivotal new positions will strengthen the leadership of our growing Philanthropy programme as we enter an exciting new chapter for fundraising at GOSH Charity.
As a Principal Philanthropy Lead, you’ll join the Philanthropy leadership team, lead a team of eight colleagues including three Senior Managers, personally secure significant philanthropic investment and act as a deputy to the Head of Philanthropy.
Principal Philanthropy Lead – Best Chance will lead philanthropy across pioneering medical research, innovation and new treatments, as well as our growing US Giving programme. The role will help shape our next major fundraising campaign, significantly increasing our ambition for philanthropic investment in research and innovation. It will also offer senior leadership for Fundraising Research, our prospecting, insight and due diligence service across Relationship Fundraising.
Principal Philanthropy Lead – Best Childhood will lead philanthropy across our hospital environment, capital infrastructure and patient and family experience, including senior leadership of the final phase of our £300m Build It. Beat It. appeal and the transition towards our next major campaign. The role will also offer senior leadership for Stewardship across Relationship Fundraising, supporting exceptional supporter experiences, impact reporting, recognition and engagement.
Salary
The salary for these positions is £71,831 per annum.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
We operate a hybrid working policy of a minimum of 2 days per week in the office with Monday as the fixed in-person Philanthropy team day.
Key Responsibilities
For Best Chance: the transition to our next major campaign, US Giving and Fundraising Research across Relationship Fundraising;
For Best Childhood: the final phase of Build It. Beat It., transition to next campaign and Stewardship across Relationship Fundraising.
Skills, Knowledge and Expertise
About the team
You’ll join our ambitious Philanthropy team, working with high-net-worth individuals, charitable foundations and other influential supporters to secure transformational investment in the research, innovation, capital and patient experience projects at the heart of GOSH Charity’s work.
The team secures a significant number of £1m+ gifts and is at the forefront of delivering some of the Charity’s most ambitious fundraising priorities.
This is a particularly exciting time to join us. Alongside completing the £300m Build It. Beat It. appeal to help deliver the world-leading Children’s Cancer Centre at Great Ormond Street Hospital, we are shaping the next chapter of philanthropy fundraising.
Our new strategy is centred around two pillars – Best Chance and Best Childhood – which will form the foundation of an exciting new fundraising appeal. Our Philanthropy team will play a central role in bringing this ambition to life and securing the transformational support that helps give every seriously ill child the best chance, and the best childhood, possible.
The creation of these two Principal Philanthropy Lead roles represents an important investment in the team’s future: increasing our leadership capacity, strengthening day-to-day leadership and creating clearer development and succession pathways as our programme grows.
DBS - note a basic DBS check is required for this role
How to Apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
Closing date: 23 September 2026
First interviews will be held: Tues 6 / Wed 7 October
Applications will be reviewed on an ongoing basis and we reserve the right to close the roles prior to the closing date should suitable applicants be found. Therefore, you are encouraged to apply early to avoid disappointment.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team.
About the role
This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time
• Build and manage an individual giving programme.
• Support and build upon the community fundraising activity
• Develop persuasive campaigns, cases for support and donor communications.
• Maintain the CRM and utlise it to its full potential
• Keep accurate records, forecasts and pipeline reports.
About you
You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.
Why join us?
This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.
For an informal discussion and to find out more about the opportunity please visit our website
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with Wellbeing of Women to recruit a Head of Philanthropy and Community Fundraising. This is an exciting opportunity for an experienced fundraising leader to join the charity at an important stage of its growth and play a key role in delivering its ambitious fundraising strategy.
About the organisation
Wellbeing of Women is a leading women's health charity dedicated to saving and changing the lives of women, girls and babies. Its ambition is to ensure that women's lives are not limited by their gynaecological and reproductive health.
You will be responsible for stewarding existing income while identifying and developing new opportunities to deliver ambitious growth targets.
Key responsibilities
Leadership & management
Philanthropy & fundraising
About you:
You will be an experienced fundraising professional with a strong understanding of relationship fundraising and a proven ability to generate significant income.
You will have:
Salary:
2nd Interview: 7th October
Within commutable distance of Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford
12-month fixed term contract
At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good, a privilege and a responsibility. We are on a mission to improve the quality of teacher and leader development at a system level, using evidence, research and partnership to help shape a stronger education system for the future.
This is an exciting opportunity to join an organisation with a clear and ambitious mission. Our work brings together high-quality programme delivery, rigorous research and deep sector knowledge to generate and apply insights that can improve teaching and learning across the country. The data we collect through our programmes and partnerships is central to that mission: it helps us understand what works, strengthen professional development, and ensure evidence informs practice, policy and public debate.
About the role
As Data Curator, you will play a key role in making sure our data can be used safely, effectively and insightfully to support research and generate impact. You will work across teams to understand how data is generated, how it is currently used, and how systems, processes and tools can be strengthened so that our data is reliable, accessible and fit for research purposes.
You will work closely with colleagues behind the NIoT’s Teacher Education Dataset (TED), helping to maintain and enhance curated datasets and explore how new sources of data can strengthen our understanding of teacher and leader development.
You will also collaborate with researchers and practitioners working through the NIoT’s Professional Development Laboratory, our test-and-learn centre focused on identifying and sharing effective approaches to professional development. This role would suit someone who enjoys working at the intersection of data, research and education, and who is motivated by the opportunity to contribute to work that has real sector-wide significance.
This role is fixed term due to funding, and it is too early to comment on the possibility of a permanent position.
This is a hybrid role, with the requirement for in person working for a minimum of once a fortnight, occasionally this will be more due to business need. The role includes participation in our annual all-staff away day (including an overnight stay) and occasional national travel.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Essential Criteria:
Desirable Criteria:
Key Benefits:
For more information and to apply, please visit our vacancies page.
Closing date: 4.00pm on 18 September 2026.
Interview date: w/c 28 September 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
Job Title: Bank Retail Assistant
Salary: £16.65 per hour
Directorate: Retail
Hours: Part Time, as required
Contract Type: Bank
Location: Across our shops and distribution unit serving North Surrey and SW London
About the role
As a Bank Retail Assistant, you will step in to support the running of the shop as required, including taking the lead in the absence of the Shop Manager or Assistant Managers. In these situations, you will supervise and support a team of volunteers to maximise sales and deliver an excellent customer experience. You will help ensure the shop is well-presented, safe, and operates efficiently, maintaining high standards in line with legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Please note: This role requires travel across the Shooting Star retail network, with locations across Surrey and South West London, as well as our Distribution Unit. You must be able and willing to work across multiple sites to support operational and staffing needs. Flexibility is essential, as occasional weekend working may also be required.
About you
You are a proactive and organised individual with the confidence to lead a team in the absence of the Manager or Assistant Manager. This role requires experience of working in a retail and/or charity retail environment, along with supervising or coordinating teams, ideally including volunteers. You will bring strong leadership and communication skills, enabling you to delegate tasks effectively, motivate others, and create a positive, inclusive working environment. You are passionate about delivering excellent customer service and confident in handling queries and complaints in a professional manner, ensuring a safe and welcoming shop environment at all times.
You will also have an ability to work in a fast-paced environment, managing competing priorities while maintaining attention to detail. You will ensure donations are processed efficiently, stock is well merchandised, and financial procedures are followed accurately. With a flexible, hands-on approach, you thrive on supporting others and are committed to driving shop performance and maintaining high standards in line with policies and procedures.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Health and wellbeing
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated closing date: 18/09/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.