Jobs in Hayes

Training Administrator

Qualifications

• A standard pass or above in both Mathematics and English at GCSE level;
• Two A levels or a vocational qualification at level three; or
• Have gained an equivalent level of learning through work experience.

Experience

• Significant experience in an administrative role, preferably in a client/customer-facing environment, and ideally in a training, education, or membership setting.
• Knowledge of higher education or professional healthcare training, in relation to psychotherapy or counselling, desirable.
• Experience of working with an invoice processing system desirable but not essential.
• Experience of working with learning management systems (LMS) like Moodle, Mentimeter is desirable but not necessary.

Knowledge, Skills & Abilities

• Ease and experience working in a client focused /customer service environment.
• Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes.
• Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting.
• Able to work with a wide range of people including senior volunteers.
• Excellent organizational and time management skills.
• Able to work independently and be proactive, when appropriate. Ideally the successful candidate will be able to exercise their judgement about when to draw on colleagues’ expertise and ask for assistance.
• Methodical with good attention to detail
• Ability and commitment to maintain strict confidentiality.

Interviews will be held on:

• Wednesday, 15th January 2025: 10:30 - 12:30

• Friday, 17th January 2025: 9:30 - 11:00

Job Title - Managing Director of Children’s Services Development and Innovation

Contract - Permanent

Hours - 35 hours per week

Salary - To be negotiated

Location - Coram Campus London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

This leadership role reports to the CEO and is the driver in the group for advancing our commercial data, consultancy and membership services for local and national government to advance outcomes across children’s services and related areas.

Coram-I drives advancement of outcomes through data, insight and consultancy services, including the Coram Innovation Incubator whilst CoramBAAF is the leading national professional membership body for adoption, fostering and kinship providing tools, advice as the UK community of practice and policy.

This is a key opportunity for an entrepreneurial and ambitious multi-functional leader with strategic commercial expertise in management consultancy/member services to build on and develop these established platforms by bringing the personal leadership authority and enterprise to develop the business and achieve change in systems, processes and delivery methods to benefit children. 

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 23.59pm 8th December 2024

Interview Date: To be confirmed

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Are you ready to make a meaningful impact by leading high-quality support services for people affected by MND?

We are seeking a Senior Head of Integrated Services & Delivery to oversee and shape our national and regional support services, ensuring they are accessible, inclusive, and meet the needs of those living with and affected by MND. This is a home-based role with travel requirements to Northampton and regionally.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities

In this role, you will lead our integrated services and delivery teams, driving quality, innovation and excellence across all areas.

• Accountable for the Association's a portfolio of direct services at both national and regional levels, supervising a team of five senior leaders.
• Accountable for the improvement and enhancement of our current direct information and support provision to ensure they are high-quality, safe, and inclusive.
• Lead on the development and implementation of a forward-looking strategy for information and support services that align with organisational goals and address evolving needs.
• Develop, implement, and monitor budgets exceeding £8 million, ensuring financial sustainability and strategic impact.
• Lead the delivery of strategic change initiatives to enhance service quality and effectiveness.
• Establish and monitor data-driven performance metrics to track impact and outcomes.
• Drive innovation in service delivery models, working collaboratively with internal and external stakeholders.
• Embed equality, diversity, and inclusion in all services to ensure accessibility for all communities.
• Support staff and volunteers with the tools, training, and policies needed to deliver exceptional services.
• Act as a key contributor to business planning and deputise for the Director of Services & Partnerships when required.

About You:

You are a proven leader with a passion for driving meaningful change in support services. Your experience and expertise will help us deliver impactful, person-centred services across the UK.

• Educated to Master's level in management arena or equivalent level of experience.
• Significant leadership experience within the charity or health sector.
• Demonstrated success in developing and delivering both virtual and in-person services.
• Track record of implementing strategic and operational plans on a national scale.
• Strong leadership and organisational skills, with a focus on collaboration and team development.
• Proficiency in using data to drive service improvements and measure outcomes.
• Excellent communication skills, with the confidence to challenge and inspire at all levels.
• Commitment to equality, diversity, and inclusion, with experience in promoting these values within organisations.

The full job description is available in the candidate pack.



Salary: £69,550 per annum

Hours: 37 hours per week

Location: Home-based with travel requirements to Northampton and regionally

Contract: Permanent

Hybrid Working and Flexibility: This is a home-based role with an expectation of minimum 2 days per week in Northampton and working regionally. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

Interviews are scheduled for Thursday 19 December and Friday 20 December

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in a similar senior leadership role within the non-profit sector in an information & support organisation, preferably health focused.
• Experience developing and delivering high quality, efficient and innovative person-centered services - both virtual and in person.
• Experience of developing and implementing strategic and operational plans at a national (across England Wales and Northern Ireland), regional and local level.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK

Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.

Other details:

• Good employee benefits, including flexible working, access to an EAP programme, individual wellbeing budget, 28 days leave including bank holidays (pro-rata) and a dedicated training budget

Responsibilities:

Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.

Finance and Fundraising:

• Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.

• Support budgeting, financial reporting, and planning with the Director.

• Monitor charity management accounts, project income, and expenditure.

• Manage year-end accounts, filing with the Charity Commission, and Company House.

• Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.

• Ensure provisional figures are submitted to various funders and entities

• Write narrative report to go alongside financial report for year end accounts

Board and Senior Management Team:

• Support the Director in preparing Board papers

• Support SMT meetings and assist the Board with reminders and actions

• Update the Risk Register every 6 months according to updates agreed at Board meetings

​HR and Policy:

• Lead on HR activities, annual leave, TOIL, pensions, and contract administration.

• Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.

• Manage temporary staff and freelancers, and update HR policies as needed.

• Lead on the annual team training programme and supporting team with individual

  training ambitions

• Support all staff with wellbeing needs and help address issues with individual wellbeing.

• Organise team training, away days, and foster a positive team culture.

• Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote

  inclusive work practices.

• Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents

• Support with Activity Planning

• Support with any placements/internships

• Organise annual DBS checks for all staff

IT:

• Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.

• Oversee CA website management including updates and resolving issues as needed with the web developers

• Communicate any server or IT issues promptly with the team

• Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:

• Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.

Office Management:

• Manage office logistics, filing, GDPR compliance, and health and safety.

• Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed

• Manage insurance renewal and any issues with insurance throughout the year, including

  additional insurance premiums / cover and any claims

Required Experience:

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.

• Strong financial literacy and experience managing budgets.

• Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture

• Ability to handle sensitive and confidential staff and organisational information

• Excellent organisational and project/task management skills.

• Strong written and verbal communication skills.

• Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.

• Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.

• Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.

• Passionate about organisational planning and supporting teams to operate at their best.

Desirable Experience includes:

• Lived experience of displacement

• An interest in/passion for arts and migration

Values and Beliefs underpinning our work

Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.

Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.

We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.

How To Apply

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:

• An up-to-date, comprehensive CV

• Covering letter (max one page) outlining how you meet the role and person specification criteria

• A completed Equality Diversity Form. Please download, complete and attach to your application form.

  We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.

  We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.

People & Culture Advisor

GENERAL FUNCTION: 

The People and Culture Advisor will be instrumental in delivering efficient, timely and effective HR support and advice to employees, managers and leadership throughout the company. The role will be crucial in ensuring consistent and effective application of HR policies, procedures, and initiatives, thus having a positive contribution to a productive workplace.

General People & Culture Support:

· Acting as the primary point of contact for all IEU staff enquiries regarding policies, procedures, staff benefit, leave balances, and other general queries. 

· Supporting implementation of key P&C projects and facilitating ongoing process improvements.

· Support employee engagement initiatives, including recurring surveys and engagement sessions.

· Recommending new approaches, processes and procedures to effect continual improvements in efficiency of the People & Culture department and services performed.

· Remaining abreast of changes to UK specific legislation and Employment Law and communicating relevant changes to UK based staff in a timely manner. 

· Partnering with People & Culture Manager to deliver relevant training, ‘AMA’ sessions, and other initiatives as required.

· Coordinating P&C responses on behalf of IEU to internal and external audit requests.

· Supporting process and workflow development and data management within the Human Resources’ Information System as needed.

· Ensuring timely update of relevant databases, including group life cover, SMS Home Office system, and others

· Supporting, developing, and conducting staff trainings on People & Culture topics, policies, and processes

· Working closely with other members of the global People & Culture team to ensure the completion of standardized, efficient, streamlined People & Culture processes that supports a cohesive staff experience.

· Other duties as assigned by the People & Culture Manager

· In all duties, upholding Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice. 

Employee Relations

· Providing first-level advice to employees, managers and leadership in line with UK employment law, best practice, internal policies and procedures and ACAS guidelines.

· Managing casework including, but not limited to: disciplinaries, grievances, absence reviews, flexible working requests, conflict resolution, redundancies, departmental changes, occupational health queries, performance improvement plans, etc.

· Producing and maintaining casework documentation, including Terms of Reference, minutes, notices, and follow-up correspondence.

· Escalating complex and/or unusual casework to People & Culture Manager.

· Providing coaching for managers on employee relations issues as requested.

· Ensuring all company policies remain up to date, periodically reviewing policies in order to implement relevant changes.

· Advising managers and leadership on the most appropriate casework steps, providing sound reasoning behind suggested options and clearly outlining potential risks.

· Maintain good working relations with all stakeholders, ensuring a discreet, diplomatic approach to Employee Relations issues as they arise.

· Maintaining excellent level of knowledge of current, recent and upcoming developments in UK employment law at a HR practitioner level.

· Managing all employee leave processes, including annual leave, sickness absence, maternity, paternity, adoption, TOIL, compassionate leave, etc.

· Escalating complex and/or unusual cases to People & Culture Manager

· Conducting exit interviews, identifying patterns and communicating to management in an aggregate form

· Producing periodic reports surrounding volume and nature of casework.

Payroll

· Processing timely updates of the payroll system records, including new joiners, leavers, student loan and salary sacrifice information and all variable changes.

· Ensuring all associated processes have been carried out in line with the supplier agreement and in good time.

· Serving as a liaison between the third-party payroll provider, P&C and Finance functions

· Producing all payroll related documentation including LoE changes, pay increases, maternity leave letters, deduction letters and other change letters as required.

· Generating a monthly pension report and timely uploading to the pension provider portal.

· Addressing all employee payroll and pay related enquiries.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

· Degree, preferably in Human Resources or a closely related field or minimum 5 years’ prior relevant experience.

· In possession of or working towards a CIPD Level 5 or higher

· Experience with Human Resources information systems

· Excellent communication and interpersonal skills, including written and verbal.

· Ability to independently manage casework in line with ACAS guidelines.

· Proven knowledge of UK employment law and best practice.

· Proven ability to handle confidential / sensitive information.

· Proven ability to successfully communicate and mediate with both management and staff.

· Ability to champion diversity, equity, and inclusion.

· Proven ability to successfully operate in multi-cultural environments.

Preferred:

· Fluency in a second language other than English, such as French or Arabic

· Experience of working in an International organization or NGO

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.

Vacancy Timeframe:

Deadline for applications: Wednesday, 11 December 2024

About the Role

As a Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 21 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information. Throughout the shift you will have the additional support of an on call manager should you have any questions. Further to this, you will be involved in team meetings monthly and will also receive monthly supervision.

ABOUT US

School of Hard Knocks (SOHK) is a charity that exists to empower and support children who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity and group and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence based sport for development framework called the 5Cs.

OVERVIEW

We currently have a small fundraising team that has been together since April 2023, consisting of a Partnerships Manager, a Trusts and Foundations Manager and an Events Co-ordinator. The new Interim Head of Fundraising will lead this team, including our Communications and Marketing Manager.

Our desire is not just to bring a person on board who will lead the team from behind the lines, but someone who will take full ownership of the fundraising targets and be the visible lead fundraiser of the charity.

We want someone who will effectively deliver year one of our new three-year fundraising and marketing strategy to achieve future planned growth. Key responsibilities will be:

Team Leadership

• Take ownership of the fundraising targets and ensure that they are met.
• Lead the fundraising team and be ultimately responsible for their job satisfaction, appraisals and personal development.
• Ensure continuous evaluation of all fundraising activity.
• Monitor progress of each stream of fundraising and make adjustments as needed to achieve targets.

Relationship Generation and Stewardship

• Establish and nurture strong relationships with existing and potential donors, including individuals and corporations.
• Develop and implement tailored cultivation and stewardship plans to enhance donor engagement and loyalty.
• Ensure that regular communication with donors is in place, providing updates on projects, expressing gratitude, and soliciting continued support.

Strategy

• Lead on the execution of the new three-year fundraising strategy aligned with the charity’s mission and goals.
• Identify and explore new fundraising opportunities and innovative techniques to maximize revenue generation.
• Work as part of the Senior Management Team to develop plans and budgets that support the delivery of the organisation's strategic aims.

Reporting, Monitoring & Budgeting

• Report as required on all activity and progress to the Senior Management Team, (trustees) and Board of Trustees and its Fundraising Sub-committee.
• Monitor and manage expenditure related to fundraising activities, ensuring cost-effectiveness and adherence to budgetary constraints.
• Lead on development and upkeep of pipeline processes, ensuring high quality and live information is available across the fundraising team and finance functions.

ABOUT YOU

Your Key Strengths:

• Be a highly experienced and proven fundraiser, with at least five years of UK based charity fundraising experience.
• Have exceptional interpersonal skills - comfortable speaking with senior business leaders, decision makers and High Net Worth individuals…. And comfortable making ‘the ask’!
• Maintain high levels of discretion and tact; able to maintain confidentiality.
• Be personable yet decisive and confident, capable of working with and inspiring colleagues and volunteers.
• Have exceptional organisational and critical thinking skills; able to keep abreast of all the different streams of income and prioritise projects.
• Be IT literate and comfortable with fundraising software.
• Be a genuine self-starter, proactive, collegiate, driven and committed.

TERMS OF APPOINTMENT

• This is an interim role, for 12 months from January 2025.
• The salary is £50,000 - £55,000 depending on experience.
• You will get 25 days annual leave per year plus UK National Holidays. Also, we give any normal working days between Christmas and New Year as additional holidays.
• Reasonable flexible working arrangement , but you must have the ability to work outside of core hours and travel across the UK when necessary.

Applications close at 10pm on Wednesday 11th December

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a Fundraising & Marketing Manager to run our day-to-day fundraising and marketing activity. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income across a range of sources including community fundraising, events, individual giving, corporates, and trusts and foundations.

You will also be responsible for all digital comms to our supporters and beneficiaries, including managing our website, social media channels, and email campaigns.

We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development. 

We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Fundraising & Marketing Manager you will:

• Support, inspire and encourage our community to fundraise for us, encouraging repeat involvement and higher targets.
• Help to plan and manage our big fundraising and outreach events (Sector Summit, Fundraising Gala etc).
• Lead on organising our community challenges (34k Challenge)
• Support our CEO with the writing of compelling grant applications.
• Develop and manage our donor and fundraiser database.
• Cultivate and manage relationships with key partners and supporters. 
• Manage our merchandise strategy, overseeing inventory management and owning relationships with suppliers.
• Plan and deliver a digital comms strategy to drive engagement amongst our community, support fundraising and raise awareness.
• Create engaging content for use on our social media channels, website and printed materials and lead on a community management strategy. 
• Represent us at sector meetings and events.
• Conduct analysis on our fundraising and marketing activity and performance and use insights to inform our strategy. 
• Manage a team of two Fundraising Coordinators, delegating tasks to them as needed.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of generating income through different streams, experience of organising events, managing email marketing campaigns and social media channels, and running websites. 

Key attributes we are looking for include:

• Excellent written and verbal communication skills
• A high level of organisation and attention to detail
• Ability to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence in using digital technology

We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

Just Treatment is excited to be hiring a Youth Mental Health Organiser to work alongside our Senior Youth Mental Health Organiser and young people directly affected by the youth mental health crisis. This role focuses on supporting young people to lead powerful campaigns that hold the corporations driving and profiting from the youth mental health crisis to account.

If you’re passionate about empowering communities and creating systemic change, we’d love to hear from you!

Just Treatment is a growing patient-led campaign fighting to ensure everyone gets the healthcare they need by demanding that the government acts to put patients before corporate profits. We believe the only way we can achieve these changes is by building a movement of those directly affected by the problem to challenge the power of the pharmaceutical and health industries. We have a track record of high impact campaigns that have changed the lives of the people we work with, and thousands of NHS patients, by forcing corporations and politicians to move.

Our approach is centred on deep organising with a cohort of patient leaders who have been directly impacted by the health injustices on which we campaign. This group steer and lead our campaigns, but are supported by a much larger group of volunteers and supporters. This role will be focused on our campaign strand around the crisis in young people’s mental health, focused on the role that late-stage capitalism is having on both the drivers of poor mental health, mental illness, and madness, and the ineffective responses to this crisis.

The role has two distinct parts: providing administrative support that facilitates the work of the Senior Youth Mental Health Organiser; and identifying and developing the leadership of young people directly affected by these health injustices and their families, building trusting relationships that ensure they are able to shape the strategy and lead the campaigns that win tangible improvements in the mental health and wellbeing of the people we are campaigning with and for.

You will work with key external allies to coordinate and multiply our campaigns, and ensure there are meaningful actions volunteers and supporters can do to further our campaign goals . You’ll love working as part of a collaborative, small team and you’ll thrive on building trusting relationships with the people you work with. And you’ll be committed to taking on David Vs Goliath fights for justice.

Check out our website for more info and how to apply!

Learning Disability Caseworker

Are you passionate about improving the lives of people with a learning disability? Do you have experience in delivering complex advice and casework? If so, we have the role for you.

Mencap are recruiting for a 2 x Learning Disability Caseworker's (LDC) to give advice and undertake complex casework on Social/Community Care and Health concerns for people with a learning disability, their families, carers, and professionals working with them. The ideal candidate will, as a minimum, demonstrate knowledge in the areas of:

• Mental Capacity and best interest decision making
• Access to health services and the impact of health inequalities
• Safeguarding
• Care Assessments, Financial assessments, and care charges

The Learning Disability Caseworker role can be based with where you want to work, with some travel to casework venues and our Peterborough office. 

We have a full-time role (37.5 hours) on a fixed term contract until March 2026, and a part time (30 hours) role on a fixed term contract until September 2027.

We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification/experience 
• Strong communicator with analytical skills. 
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential. 
• I.T skills and the use of Microsoft Office tools.
• Well-developed listening and diagnostic skills.
• Knowledge of social care issues and health issues and how they impact on people with a learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

If either of these positions sound like the role for you, please apply now with an up-to-date C.V. outlining your skills and experience. This vacancy will close on Thursday 12th December and interviews will take place shortly afterwards. 

Benefits

In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
  
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites

Ref: ACW-241

Are you a proactive, compassionate and collaborative individual with a proven track record of working successfully with socially excluded unemployed people with support needs and supporting them to move into sustainable employment and progress within work, education or training?  Do you have substantial experience of assessing the needs of children and young people who are at risk of significant harm?

If so, join St Giles as an Alliance ETE Caseworker, where you will work collaboratively to develop a flexible, holistic and personalised pathway towards employment for clients, demonstrating consistently high levels of professional practice to ensure all targets are achieved.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Leading by example, our successful candidate will work in partnership with partner agencies, other St Giles Trust teams and referral organisations to identify and receive appropriate referrals to the project and have responsibility for an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set targets.

We will count on you to organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals and to carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated.  You will actively support clients to navigate and access provision and support available, making appropriate referrals to specialist support services where required, while also developing and maintaining strong links with employers and potential work placement hosts to open up opportunities, sharing with colleagues and supporting clients to take up opportunities.

What we are looking for

• Substantial experience of working on a high value, target-driven project
• Experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities
• Extensive experience of managing a caseload of clients presenting with support needs and achieving set targets for employment outcomes
• Substantial experience of engaging successfully with ‘challenging’ young people
• An in-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes
• The ability to carry out risk assessments
• Excellent interpersonal, relationship-building and communication skills, verbal and written.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date 11 December 2024.

A4S overview
Accounting for Sustainability was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
 

About the role
The role of Operations and Administrative Coordinator is essential to operational excellence and alignment across A4S – directly and indirectly supporting our global team to deliver their best work. 

This is a varied role which exposes you to every aspect of the running of an international not-for-profit. You will contribute to A4S’s governance, operations and programmes through project coordination, administration, research and reporting work. To do so, you will ably engage with a wide range of individuals, from all levels of our team, to our network members, external stakeholders and partners. As a member of the Operations team, you will champion and advance the tools and processes that underpin our working practices, and the overarching values and mission of A4S.
 

If you are ready to work together to influence how senior business leaders and global organizations respond to the sustainability challenges of the 21st century and to grow in a supportive environment, we would love to hear from you!

 

About you
We are looking for someone who understands the far-reaching impact that success in an operations and administrative role has for the whole organization – both day-to-day and for our longer-term objectives. 

You are highly organized and excel at prioritizing; comfortable balancing daily responsibilities, such as internal communications, meeting logistics and office management, with project coordination, reporting, and similar asks. You will have strong writing skills and a knack for clear, timely communication, supporting outputs like meeting materials and regular project updates.

With a keen eye for detail you will develop quality work and complete due diligence tasks and supplier coordination work to a high standard. You are tech-savvy, proficient in Microsoft 365, and comfortable making sure our IT support providers, and other suppliers, meet expectations. You can build strong relationships across all levels of seniority, both externally and internally. You are a proactive problem-solver, who knows when to escalate issues and maintain confidentiality. 

Familiarity with Salesforce, Zoom, Teamwork and Slack, and an interest in the intersection between sustainability and finance, will be an advantage.
 

Main areas of responsibility

The key areas of responsibility are summarized below –please see the full job description enclosed for more detail, including a fuller understanding of the impact of your work:
Operations: Help our team make the best use of their time and support the delivery of cross-organizational goals. Develop, maintain and improve core resources – including our handbook and policies, guides and templates. 

• Office and tools for work: Maintain a safe, functional and welcoming office and a navigable virtual working environment, supporting the team with the space, equipment and materials they need to do their best work. You are the main point of contact for our IT support, our office community managers, and for general enquiries.
• Governance and advisory: Support the engagement and leadership of our governance and advisory groups with the logistics and materials needed for their meetings – and support senior management by aligning the team to deliver our regular progress reports, as well as our planning and reporting cycles.
• People, internal communication and culture: help ensure our team’s time together adds value to our work and our cohesion by organizing key internal communications and events. Support hiring managers and prospective new hires by coordinating a seamless recruitment process and being a friendly and informative point of contact.

Download the full job description in the recruitment platform.

Working at A4S
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a focus on organizational culture.  
 

You’ll join a small team of about 45, who are based primarily in and around London as well as in Europe, the APAC region and North America. You’ll interact and work with all your colleagues across the global team and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.  
 

Our dedicated office is in Mindspace Shoreditch – a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days – with team volunteering days also on the horizon.

To apply
You can find the full job description attached in our recruitment platform – please read this carefully before applying.  
 

Please complete the application form by clicking 'apply via website' above,  submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.). The deadline is the 5 January 2025.
 

We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.  
 

Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role. 
 

Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship. 
 

For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ annexed  in our recruitment platform.
 

Benefits

1. 25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).

2. Up to 5 days per year for volunteering.

3. BUPA private medical insurance, which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.

4. A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.

5. WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.

6. Death in service and income protection insurance.

7. Perkbox membership, offering generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; and a wellness hub with content covering nutrition, workouts and meditation.

8. Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused).

9. A ‘cycle to work’ scheme.

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

About the role

The Finance Officer at the Refugee Council plays an important role in efficiently managing resources and financial processes, ensuring funds are directed to support refugees effectively. By maintaining accurate records and timely funding, the role supports refugees in building secure lives and contributing to UK communities.

Roles and responsibilities

• You will post purchase invoices on the accounting system daily and raise sales invoices as they become available (on average, 10 sales invoices per week).
• You will allocate direct debit payments to the staff credit card statement monthly.
• You will manage petty cash payments, perform cash counts, and reconcile the cash tin.
• You will work alongside the Senior Finance Officers to allocate incoming funds to income accounts and resolve discrepancies.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 9 December 2024.

Interview date: w/c 9 December 2024. 

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Team Leader

We have an exciting opportunity to join a charity as a Multi-Crime Team Leader in Wiltshire, working 30 hours a week.

Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime? If yes, then we’d love to hear from you…

Position: 5811 Team Leader

Location: Home-based with extensive travel throughout Wiltshire and Swindon

Hours: Part-time, 30 hours Monday- Friday 9:30am-4pm

Contract: Permanent

Salary: £23,664 per annum (£29,580 FTE)

Closing Date: 20th December 2024. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs.

As the Wiltshire Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff

• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service

• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services

About You

An understanding of the Criminal justice system and the impact of crime on victims and witnesses are essential for this role, as well as experience of the following: 

• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments

• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements

• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery

• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus

• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your Birthday

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Criminal Justice, Case Worker, Victim Liaison, Victim Care, Domestic Violence Advocate, Crime Coordinator, Head of Victim Services, IDVA, etc. 

Please note this role is being advertised by NFP People on behalf of our client.