Entry Level / Graduate Jobs in Greater London

Legacy Promotions Assistant
Permanent x 1
Fixed Term Contract – 6 months x 1
Full time (34.5 hours)
Hybrid between home and our London Office
£23,600 - £26,000 per annum

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

We are currently seeking a strong administrator for our Legacy Promotions Team to deliver effective data processing, timely administration, and proactive project support. You will also deliver high-level customer, addressing queries through email, phone, and in-person while directing customers to appropriate resources. 

With strong data processing skills, you will ensure the smooth flow of data from lead generation to fulfilling supporter requests, maintain donor and activity databases, and ensure accurate tracking of KPIs and spending against management accounts. Additionally, you'll provide general administrative support, such as coordinating meetings, preparing presentations, taking minutes, arranging travel, and managing schedules, and assisting Legacy Promotions Managers with campaign and project needs.

Occasional UK travel and evening/weekend working may be required.

About you

We’re looking for someone with the following skills and experience:

• Excellent organisational and time management skills
• Strong administration experience
• Experience in customer relationship management
• Good communications skills to a wide variety of audiences
• Data processing skills, with working knowledge of Microsoft excel
• Project Management skills
• Interest in marketing

About our benefits

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Tuesday 4th March 2025 at 23:59.

1st interviews w/c 10th March 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

We are now recruiting for an Accounts Examiner to join our growing Accounts Team which offer an annual accounts preparation and review service for churches and charities, principally with an annual income of £25,000 to £1,000,000.  Staffed by experienced accountants with church experience, our service includes examination of accounts as well as the preparation of annual accounts.

The aim is not just to work on the accounts, but to provide advice to clients on a wide area of financial wisdom, governance and regulation, along with training and educational services as needed. This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

The Faculty of Pharmaceutical Medicine (FPM) is looking for a bright, dynamic self-starter who is keen to make a positive contribution in this new role within its Education team.

The organisation

The Faculty of Pharmaceutical Medicine (FPM) is a charity and membership body for doctors who work on all aspects of medicines research and development. Our small team works closely with the Board of Trustees and our 1,600 members to deliver on our mission and our strategic objectives, to improve the health of the public around the world.

The role

The Education & Training Intern role is an opportunity for someone who thrives on a challenge, who is happiest when putting their excellent organisational and customer facing skills through their paces. Someone who is at their best working collaboratively with others.

They will play a dual role supporting delivery of two key parts of FPM’s education activities:

· Examinations - FPM sets the curricula for and runs a number of examinations. They include the Diploma in Pharmaceutical Medicine, successful completion of which is a defining moment in the career of any pharmaceutical physician, and a keystone of FPM membership. It affirms their knowledge and expertise in the specialty, and commitment to enhancing the health of society.

· Specialty Training - The Pharmaceutical Medicine Specialty Training programme, or PMST, is a comprehensive four-year specialty training programme, offered exclusively by FPM. It is a cornerstone of FPM’s commitment to equipping pharmaceutical physicians with the specialist knowledge and capabilities to practise to the highest ethical and professional standards.

The postholder will support FPM’s Examinations & Standards Manager and Specialty Training Manager in delivering a high quality experience for learners.

We are looking for a bright, dynamic self-starter who is a team player, organised and has good communication skills. The ideal candidate will bring great energy, diligence and attention to detail, and will be keen to make a positive contribution in all aspects of the role. Specific tasks include: acting as the first line of response for queries; supporting the registration of new exam candidates and trainees; assisting with administration of meetings, including circulating meeting notices, agendas and packs and handling apologies; and maintaining accurate records. An understanding of education and training in a professional environment is not necessary. Full training will be given.

The successful applicant will join FPM’s Education team initially on a 12-month contract which could be made permanent.  FPM offers a fantastic benefits package, including flexible working, 29 days annual leave, and Christmas closure days. A pension is offered after three months.  The role is offered subject to successful completion of the six-month probation period.

FPM welcomes and actively seeks to recruit people regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Job Title: Member and Supporter Experience Coordinator

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London), 1 day minimum a week in office in London Bridge.

This role is open to both full-time applicants and part-time applicants, happy to do a job-share.

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Please note that interviews will be held on the 20th March in person.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.

We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.

Key Responsibilities:

Team Leadership and Coaching

• Provide day-to-day guidance and supervision for Member and Supporter Experience Officers, ensuring workloads are evenly distributed, priorities are clear, and deadlines are met.
• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers, in consultation with the Head of Member and Supporter Experience.
• Coach and support Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching
• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support, in consultation with the Head of Member and Supporter Experience.
• Co-ordinate key business project delivery within Supporter Care, liaising with other teams, coaching the team, and supporting delivery.

Supplier and Project Management

• Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
• Proactively identify new solutions or efficiencies to improve working practices.

Operational Oversight

• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
• Support the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.

High standard supporter care

• Support the team daily in answering incoming enquiries as part of the role.
• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.

Cross-Team Collaboration and Advocacy

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements. 
• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
• Attend project planning meetings to ensure high-quality supporter care and brief the Supporter Care Team on new projects.

Continuous Improvement

• Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
• Proactively identify training needs for team members based on performance trends, and coordinate tailored training sessions to address gaps.

Volunteer and Digital Engagement

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.

Other

• Undertake such other duties as may be reasonably required of the post

The Person

Knowledge, Skills and Experience

Essential:

Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment

Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.

A high standard of organisational skills with the ability to effectively prioritise and manage own workload.

Excellent interpersonal and communication skills, including the ability to write to a high standard.

Strong numerical skills and the ability to use and interpret data.

Ability to adapt style, tone and content to a relevant audience.

Experience delivering excellent supporter or customer care (minimum 2 years’)

A team player, able to develop collaborative, strong and effective working relationships.

Innovative and solutions-focussed with the ability to build knowledge and learn new skills. 

• Proven experience using a CRM and customer service management systems (e.g. Salesforce) to manage and analyse supporter interactions.
• Experience supporting and supervising teams in a customer or supporter-focused environment, including managing workloads and maintaining quality standards.
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working in a supporter-focused, fundraising or membership-based environment is a plus. Candidates from subscription-based services are also encouraged to apply.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.

Desirable:

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.
• Empathetic and patient, with a genuine desire to help members and supporters.
• Positive and professional attitude.
• Proactive and self-motivated with the ability to work independently.
• Adaptable and flexible in a fast-paced environment.
• Strong sense of responsibility and accountability.
• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors. 

 Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Hammersmith & Fulham.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Flexible

Open to feedback and self development

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

NVQ Level 2/3 or transferable skills in customer centred roles

Experience working in mental health sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We have an exciting opportunity for a Independent Domestic Violence Advocate (IDVA) to join the Merton Domestic Abuse Team team in Surrey, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is a hybrid working role based in Merton Civic Centre.

As an Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• A knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• A good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. Together, we work towards creating a fairer society where everyone gets the opportunity to achieve their ambitions. 

Our programmes and services have expanded substantially over the past five years and we have exciting plans for further development. At this important time, we are looking for a high calibre Fundraising Officer. In this role, you will help the fundraising team maintain and build relationships across a number of streams including trusts and foundations and statutory sources. This role will enable you to build meaningful relationships with our supporters and partners and represent the organisation at a range of events. You will also contribute to the development of a corporate giving programme and an ambitious capital fundraising campaign.

If you believe that everyone should have the opportunity to realise their ambitions and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.

We are looking for someone with excellent supporter care experience and of supporting fundraising / marketing campaigns, who is excited about the opportunity to develop and grow Bliss’ Individual Giving programme.

Role Summary 

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby.

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for an Individual Giving Officer to join our enthusiastic and passionate team.

This is an excellent opportunity for a creative and proactive individual to be part of a vibrant Fundraising Department and make a real difference to the lives of families and babies in neonatal care.

Terms 

· Hybrid (with a minimum of three of your days over two weeks will be worked in the office

· Salary: £30,000 FTE  

· 30-35 hours a week 

· Permanent contract

Role Details 

This role will oversee the development and delivery of the Individual Giving programme at Bliss, with a focus on digital fundraising and supporter care.  The successful candidate will help ensure the effective running of existing fundraising products, including our regular giving, tribute funds and appeals programme. There will also be the opportunity to get creative in writing compelling copy and content for our Individual Giving programme, as well as work closely with supporters to ensure they receive the best experience of Bliss.

The ideal candidate will be able to demonstrate the following skills and experience: 

· Experience of managing or supporting fundraising or marketing campaigns within a charity or commercial background

· Excellent communication skills, with the ability to write compelling copy

· Experience of delivering high-quality supporter care or customer care

· Knowledge of direct marketing principles, and particularly email marketing

· Experience of using databases to manage audiences

For more details please view the job description and person specification attached to this advert.  

About Bliss

Bliss is the UK charity for babies born premature or sick. Our vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life.

We champion the rights of every baby born premature or sick to receive the best care. We achieve this by empowering families, influencing policy and practice, and enabling life changing research.

How to apply  

Interested applicants are requested to submit the following documents

· Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

· Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

Recruitment Timeline  

• The deadline for applications is 10am on Monday 3 March
• First round interviews will be held virtually (via zoom) on Thursday 6th and Friday 7th March, with second interviews in person at our London Bridge office in w/b 10th March. 

We're looking for a kind, compassionate and resilient Hospital Independent Domestic Violence Advisor to join our Kent Family Service in Kent.

£28,949.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim. They will also raise awareness of male domestic abuse with partners and within the community.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include:
* Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
* Building supportive, trusting relationships with clients and creating a positive atmosphere.
* Knowledge of the criminal justice system. Understanding of Marac protocols.
* Regular attendance at Marac and completion of all Marac referrals.
* Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
* Attending all court and Case Management hearings with or as a representative for clients.
* Supporting clients to set personalised goals in the form of a Safety and Support Plan.
* Assisting in the recording and reporting of customer incidents.
* Creating a safety plan with clients.
* Developing productive relationships with partner organisations to improve service outcomes.
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
* Encouraging customers to attend relevant programmes when appropriate i.e Own My Life.

This role's shift patterns is Mon- Fri: 9am-5pm

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organized
* Able to apply the right balance of care and support dependant on the needs of the customer
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* IDVA qualification
* Previous experience managing a caseload

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

About The Connection at St Martin’s 

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets. 

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. 

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. 

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements. 

About the Role 

• You will play a major part in the team by working across a variety of income streams, with a particular focus on providing administrative support and ensuring that the fundraising financial processes operate smoothly, and that all financial and donor data is up to date and processed quickly. 

• You will be keen to develop a career in fundraising and gain experience across a range of fundraising disciplines, with an individual giving (direct marketing) focus. We are looking for a personable and professional self-starter.

• You may make first contact with new supporters and will need strong communication skills to help us build relationships with our donors and support them to experience the impact of their commitment to the charity.

• You will have strong administrative skills and be able to co-ordinate a number of important processes for the team to make us more efficient and effective.

• You may have a background in a customer service environment or experience of working in a fundraising team and/or a charity environment. Specific work experience in a similar role is not essential. The successful candidate will have existing customer or supporter administration skills, demonstrate a willingness to learn, a passion for our cause, excellent attention to detail and an ability to communicate with our staff, volunteers and supporters. 

• This role is an 18 month contract 

Full job description can be found on our website 
 
Salary: £26,300 
Closing Date: Thursday 27th February 
Interview Date: Monday 10th March 

Our Benefits 

• 30 days holiday plus bank holidays 

• Generous training budget, plus an annual personal training budget 

• Enhanced Sick Pay Policy 

• Enhanced family friendly policies 

• Day off for moving house 

• Hybrid working (depending on role requirements) 

• Pension – 5% Employer, 3% Employee 

• Cycle to Work Scheme 

• Season Ticket Loan 

• Employee Assistance Programme 

• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers) 

We are a London Living Wage employer 

Conservation Fundraiser

No experience necessary!

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills? 

If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating.

Position: Wildlife Fundraiser North London

Ref: FEB20259524

Location: North London

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Sun, 9th Mar 2025

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for. 

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being. 

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. 

About You

What we need from you: 

• A passion for conservation (no prior knowledge required);

• Resilience 

• Ability to work to targets;

• A driver's licence valid for use in the UK;

• Happy to work 3 out of 4 weekends;

• Happy to travel (on average) an hour away from home each day;

• Willingness to work outdoors and independently;

• Fundraising/Sales and Customer Service experience (desirable). 

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply. 

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation 

Want to play your part in transforming society?

You're in the right place.

Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.

We are looking for coaches to work as part of Spear centres that are run in partnership with churches around the country, delivering the Spear Programme to 16-24 year olds, equipping and empowering them to overcome the barriers they face and turn their lives around. 

Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic, one-year opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.

Download our application pack for more information.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access. 

What will you do?

• Coach 16-24 year olds, bringing about powerful change in their lives 
• Build great relationships with relevant professionals 
• Form part of an intentional church community 

What will you gain?

• Christian Leadership Skills 

• Social Impact Experience

• Excellent coaching capability 

• Management skills and career progression 

Working requirements, salary & benefits

Salary: between £22,300 and £25,300 dependant on location, plus pension scheme

Contract: Full-time, Monday to Friday, 9.30am - 5.30pm. 28 days annual leave (including Christmas gift days); One year fixed term contract; we aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years. Occasional evening working required (for events such as termly Spear Celebration evenings)

Upcoming Assessment Days: Wednesday 5th March & Thursday 3rd April

For most centres there is a requirement to become part of the partner church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential).

We have various Spear Centre locations which are listed below. We have variable start dates so please indicate when you are looking to start. 

We are currently looking for a Graduate Coach to start immediately at Spear Islington and Spear North Kensington. 

London

- Bethnal Green

- Camden

- Clapham Junction

- Hammersmith

- Islington

- Kennington

- North Kensington

Regional

- Brighton

- Bournemouth

- Bristol 

- Leeds

Other Centres with part time roles

We also partner with churches in the following cities - these centres handle their own applications, and the roles are slightly different, being part time and mostly permanent, at a slightly more senior level. If you are interested in these, please contact our recruitment team for more information.

- Ipswich

- Gateshead

A DBS check will be requested in the event of a job offer

Reports to: Director of Operations

Based in: London office, with an optional hybrid model, but expected to be in the office at least 1 day a week

Benefits: Nine-day fortnight (with alternate Fridays designated as a day off), pension contributions, 25 days Annual Leave, staff learning fund, enhanced parental benefits package.

Application deadline: Monday 3rd March 2025 (9am) 

Who we're looking for:

We are looking for a motivated and organised candidate to support with the day-to-day running of the organisation. You will be supporting with operations and finance admin as well as assisting with our fundraising events. 

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple – to monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

Our team includes researchers, educators, community activists and policy experts, as well as specialists with inside access to far right groups.

What you’ll be doing in this role: 

HR: Assist with the delivery of human resources functions, including the recruitment process and onboarding of new staff. 

Financial operations: Support financial operations, including processing expenses claims and co-ordinating the storage and archiving of documents 

Managing enquiries: Co-ordinate systems to ensure colleagues are able to be self-supporting in administrative and operational matters and monitoring some of HNHs generic email addresses and forwarding on to the appropriate team. 

General operations: Develop effective systems for monitoring the day-to-day needs of the office, identify and troubleshoot problems, develop systems for ensuring all equipment is in good working order.

Health and Safety: Assist with health and safety assessments and any changes required as a result. 

Events: Assisting with fundraising events including the annual fundraising gala dinner and internal events such as all-staff meetings, lunch and learns and staff away days 

IT: Supporting with our IT platform subscriptions and work with the team and our IT provider to adapt to our needs 

What we think you’ll need to be able to do the job

• Proactive and results orientated, with great attention to detail, as well as having the ability to plan and organise several work streams effectively.
• Confident in engaging a team productively in administrative essentials.
• Ability to proactively identify problems and present potential solutions for consideration. 
• Excellent IT skills across all MS Applications and a willingness to share knowledge and best practice across teams. 
• Experience of data management
• Experience of working in a fast-paced environment

We are looking for someone with the emotional resilience to work in a field that involves challenging content, good political judgement and awareness and the ability to work under pressure and reduced timescales.

We believe that our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team. We are an antifascist organisation, which strives to be an effective ally in the wider fight against racism and inequity.

We're looking for a Membership Administrator to join our small, remote team to support our growth and deliver for our members. 

This role will support the membership functions of the NI to look after the day-to-day administrative tasks relating to member services, including maintaining databases, managing renewals, and providing customer service to members. This role is critical in supporting the organisation’s mission to engage and retain members, ensuring they receive value and are satisfied with their experience.

Job Summary:
The Membership Administrator is responsible for overseeing the membership process from onboarding new members to managing ongoing renewals and maintaining the membership database. The role involves ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits. The position requires strong organisational skills, attention to detail, and proficiency in database management.

Key Responsibilities:

1. Membership Administration
2. Customer Service
3. Communications 
4. Data Management and Reporting

Qualifications and Skills:
• Essential Experience:
o 2-3 years of experience in membership administration services, customer service, or administrative roles.
o Proficient with CRM or membership management software, including database management and reporting.
o Skilled in delivering exceptional customer service within a professional environment.
o Experience in administering a membership or customer renewals process.
o Background in non-profit organisations, associations, or professional membership.

Work Environment:
• Mainly working from home so could be based anywhere in the UK. There will be some travel with regular meetings in London.

Flexibility and Accessibility: We offer flexible hours and remote working options to accommodate individual needs. There will be support available for remote workers who may require specific adjustments, such as ergonomic setups or assistive technologies.

Commitment to Inclusion: We are committed to fostering an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from underrepresented groups in the finance and nuclear sectors. Our recruitment process is fair and accessible, and we are happy to provide accommodations upon request. If you require adjustments to the application process, please contact us so we can support you.