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Top job
Closing in 7 days
Diabetes UK, London (Hybrid)
£17,996.40-£19,996.20 (£29994-£33327 per annum FTE)
Seeking a team player, working in a positive, supportive working environment supporting people living with or affected by diabetes.
Posted 2 days ago
Top job
St. Hilda's East, London (Hybrid)
£40,000 - £42,000 per year
Seeking an excellent communicator to join a Shoreditch-based charity with a 135-year history of combating deprivation and social exclusion.
Posted 2 days ago Quick Apply
Closing in 7 days
The Royal Academy of Engineering, London (Hybrid)
£37,050 + Excellent Benefits
An exciting opportunity for an experienced project and programme manager to join our team.
Posted 1 day ago
Academy of Medical Sciences, Westminster (Hybrid)
£58,589 - £65,099 per year
Posted 2 days ago Quick Apply
Venn Group, London (On-site)
£33,500 per year
Posted 2 days ago Quick Apply
Young Climate Warriors, Remote
£34,000 FTE (£18,046 for 21hrs, 40 weeks a year)
Posted 2 days ago Quick Apply
AllChild, W10, London (On-site)
£29,000 per year
Posted 2 days ago
Closing in 5 days
Charity People, London (Hybrid)
Up to £36354 per annum
Posted 2 days ago Quick Apply
Look Ahead Care Support and Housing, Ealing (On-site)
Up to £28500 per annum + pension schemes
Posted 2 days ago
Page 3 of 60
London, Greater London (Hybrid) 8.95 miles
£17,996.40-£19,996.20 (£29994-£33327 per annum FTE)
Part-time (21 hours per week)
Permanent
Job description

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. 

The role involves providing emotional support over the telephone and through our written platforms to people living with and affected by diabetes. The role involves proactively updating your knowledge of diabetes and key issues by reading relevant information updates. To be a team player, contributing to a positive, supportive environment and undertake any reasonable task as requested by a manager appropriate to the role.

Candidates will be able to communicate health information clearly and effectively to a wide range of audiences, with the aim to support customer queries to the best of your ability. You will be able to show resilience and manage the everyday pressures which can occur during a live service and prioritise your workload to meet customer satisfaction and service level agreements. You will be able to handle distressing calls in real-time by listening carefully and allowing the customers to feel safe in sharing with us. You will be confident and competent in using IT and different IT packages and programmes, with an openness and willingness to learn new IT systems, such as a new CRM.

Application resources
Posted by
Diabetes UK View profile Organisation type Registered Charity Company size 101 - 500
Refreshed on: 29 November 2024
Closing date: 08 December 2024 at 13:29
Job ref: diabetesuk/TP/55195/1211
Tags: Advice / Information