Jobs in Bolton

Cancer Information & Support Advisor
Permanent
Full time (34.5 hours)

Location – Home Based
Salary Range - £29,000-£33,000
 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

It’s an exciting time to join us as we launch our new five-year strategy and work towards delivering our vision to do whatever it takes to get every person the best support today and spark a revolution in cancer care for the future.

About the role

In this rewarding role right at the heart of our Macmillan Support line, you will work in a busy and varied environment, while providing emotional support and key information to people living with cancer and their loved ones at a time of great need.

Due to the nature of some of the calls and webchats, the role can be challenging at times, so resilience is key. However its extremely fulfilling, to be able to support people who are going through such difficult times.

You will work towards performance goals to help us ensure we are reaching everyone who needs our support, with the level of support being the highest quality.

Shift patterns

Our Support Line is available 365 days a year, including bank holidays from 8am to 8pm and is key to our strategic objective of reaching everyone whilst focusing on those who need the most support.

To cover our service and opening hours  you will be required to work a shift pattern on a 6 week rotation of:

Week 1 & 2 - Monday to Friday 9:00-17:00

Week 3 & 4 - Monday to Friday 10:00-18:00

Week 5 - Monday, Tuesday, Wednesday, Saturday & Sunday 12:15-20:15

Week 6 - Monday 10:15-20:15, Wednesday to Friday 10:45-20:15

*with a 30 minute earlier finish or later start one day of weeks 1-5

Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.

 

About you
The successful candidate will demonstrate the following skills and experience:

• Experience of working in a busy customer facing environment (preferably contact centre environment), dealing with multiple customer queries and remaining calm under pressure. 
• Experience of speaking confidently to customers via multiple channels; phone, webchat and email.
• Experience of using a Customer Relationship Management system to record accurately the organisation’s interactions with customers.
• High levels of resilience and experience of dealing with emotional or impactful content.
• Experience of working towards goals/KPIs (for example call performance such as average handling times and wrap times).

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Friday 11th April at 23:59pm

First stage assessment dates: Assessments taking place between  Tuesday 22nd – Saturday 26th April

The first stage will consist of a role play telephone call and written response task in relation to a person affected by cancer, which will be an opportunity to demonstrate your customer service and support skills.

Formal interview dates: Interviews taking place between  Wednesday 30th April – Thursday 8th May

Training dates

Key induction training will be the first 4 weeks with a provisional starting date of Monday 9th June. We request that you try to avoid booking annual leave during this induction period so that you can benefit the most from the training period.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan's Talent Acquisition Team for advice and reasonable adjustments (email address can be found on main Macmillan advert) 

Key responsibilities:

Income Generation

• Drive online income generation through effective use of digital fundraising platforms, social media, and supporter journeys.
• Optimise and manage digital giving platforms, such as Funraisin, to increase donations and supporter engagement.
• Expand and enhance peer-to-peer fundraising, ensuring fundraisers have the tools and motivation to maximise income.

Digital & Social Media

• Increase digital reach and visibility, making sure fundraising messages are seen and acted upon.
• Leverage social media fundraising tools, such as Elovate (CommittedGiving), to improve donor retention and engagement.
• Use AI-powered tools to streamline prospect research, automate content personalisation, and optimise donor engagement.
• Develop and execute strategies to convert social media and website visitors into long-term donors.

Support & Collaboration

• Provide guidance and digital tools to e-volunteers and fundraising champions, enabling them to spread AvMA’s fundraising messages and attract donations.
• Analyse and report on digital fundraising performance, using insights to refine strategy and improve return on investment.
• Contribute to digital income diversification, exploring new revenue-generating opportunities such as online retail or supporter-driven fundraising products (e-commerce experience desirable).

Other Duties

• To undertake other duties as required commensurate with this post.
• To travel as necessary for events and fundraising activities

Finance Manager

LOCATION: Manchester office:Hybrid working available

ACCOUNTABLE TO: Chief Executive Officer

Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation.

This is a great opportunity for to make a positive impact during an exciting period of growth.

About Us: Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer. You will be joining our team at an exciting time of growth.  For more information visit our website.

About You

This is a new role, and the ideal candidate will be a part- or fully qualified accountant or qualified by experience, highly organised, have strong people skills, is a team player with an ability to look at the macro and micro pictures simultaneously.

About the role

Job Description Overall job purpose:

· Manage all finance systems and processes including payroll, pensions, and insurance.

· Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team

• Financial Records Maintenance
• Monthly Reporting and Budgeting
• Financial administration, banking and payments:
• Year-End Reporting
• Governance and strategic finance
• Staff Management

You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders. 

We offer

· Flexible working (subject to the needs of the organisation)

· 25 days annual leave (pro-rata) exclusive of bank holidays

· Birthday leave (after 12 months of continuous service)

· Pension scheme (3% match contribution)

· Training and development opportunities

· Free car parking

Work Related Circumstances:

· Work in accordance with all CSUK policies, procedures, and guidelines

· Work in accordance with all relevant legislation such as health and safety in the work place, equality legislation

· Undergo supervision with the Chief Executive Officer

· Through supervision, to identify training needs and take development opportunities offered through the organisation

· To work flexibly, there may be evening and weekend meetings for which time off in Lieu will be given

· You must have the right to live and work in the UK

· Post is subject to a DBS Check

· There will be some travel for occasional for external meetings and visits to other CSUK project delivery sites.

The above duties are not intended to be an exhaustive list, but an indication of the requirements of the post.  The duties within this may be varied from time to time to reflect the changing needs of the organisation and its services.                                                                                                                                                                                     

Chair of Trustees
Inspire Change. Lead with Purpose.
Oxford | Voluntary Role (Expenses Reimbursed), fully remote, 3 meetings a year in Oxford.
Commitment Approx. 1–2 days per month, including Board meetings and strategic engagement.
About the Organisation
A respected counselling charity dedicated to supporting adults in distress. Committed to providing accessible, high-quality mental health support to those in need, regardless of financial circumstances.
The Opportunity
We are looking for an experienced leader to take on the role of Chair of Trustees. This is an opportunity to make a lasting impact, guiding the Board, partnering with the CEO, and driving the charity’s strategic vision.
Key Responsibilities
•  Provide leadership to the Board, ensuring strong governance and strategic oversight.
•  Support and challenge the CEO, ensuring sustainability and service excellence.
•  Drive inclusion, innovation, and ethical decision-making.
•  Chair engaging and productive Board meetings (six per year).
•  Act as an ambassador, helping expand the charity’s network and reach.
Who We’re Looking For
We’re seeking a values-driven leader with a strong strategic mindset.
Essential:
•  Experience in governance, leadership, or a trustee role.
•  Strong understanding of charity governance and board dynamics.
•  Excellent communication, facilitation, and leadership skills.
•  Passion for ethical, inclusive leadership.
Desirable:
•  Background in mental health, counselling, or social care.
•  Knowledge of Oxford’s charitable and community sector.
•  Fundraising or financial expertise.
What’s in It for You?
•  A rewarding leadership role in a respected organisation.
•  The chance to shape strategy and long-term impact.
•  Work with a passionate team dedicated to mental health support.
If you’re ready to lead meaningful change, please apply online today, I would love to hear from you.

 

About The Role
Closing Date: 30th April
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
 
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.

We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.

From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within South East London (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.

This is a homeworking role and you will be required to regularly travel across South East London to meet supporters and also occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right to work documents to work in the UK. 
About You

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
 
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
 
Our commitment to Equity, Diversity, Inclusion & Belonging
 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
 
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
 
Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform [email protected] for application support or any adjustments you might need.
 
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
 
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
 
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
 
Giving back to you
 
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
 
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Strategic thinker. Problem solver. Organised doer. If this sounds like you, keep reading!

We’re looking for a Fundraising Planning Manager to work at the heart of our senior fundraising and marketing team, driving key projects, strategic plans, and reporting that help us maximise our impact.

This is a fast-paced, highly visible role—perfect for someone who loves managing complex projects, aligning stakeholders, and turning strategy into action. You’ll be responsible for:

• Keeping our senior team on track with management reporting, leadership meetings, and internal comms
• Simplifying complex projects and making sure they run smoothly
• Bringing structure to competing priorities in a busy, high-impact department
• Gaining unique insight into every area of our fundraising and marketing team

If you’re highly organised, thrive on collaboration, and love seeing plans come to life, we want to hear from you!

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
As a Community Fundraiser, you'll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you'll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact.
Key Responsibilities
- Build and nurture a network of fundraising groups and volunteers
- Deliver local elements of national campaigns, including The Great Daffodil Appeal
- Grow community involvement and financial support through outreach
- Collaborate with internal teams and external stakeholders
- Ensure compliance with fundraising policies and maintain accurate records
- Ese of social media to promote local work
What You'll Need
- Proven experience in volunteer or community engagement
- Excellent interpersonal and networking skills
- Strong organisational and budget management abilities
- Proficiency in Microsoft Office and database management
- A valid UK driving licence and willingness to travel, including evenings and weekends
Please see the full job description here.
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 6th April 2025
Salary: £26,370.00 - £29,297.00
Contract: Full time, Permanent role
Based: Homebased Role
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Finance Officer

We are looking for an experienced Finance Officer to join the team, to manage financial operations and related administrative processes.

This is an interesting opportunity working for an organisation that co-creates inclusive arts opportunities within diverse communities.

Position: Finance Officer

Location: Greater Manchester/Heywood/hybrid (in person in Heywood on Wednesdays)

Hours: Part-time, 15 hours / week

Salary: £28,282 per annum (£9,554.70 pro rata)

Contract: Permanent

Benefits: 7.5% employer pension contribution, with a requirement of 0.5% contribution to be made by the post-holder, and 30 days holiday plus public holidays pro rata

Closing date: Thursday 24th April at 10am. Interviews will be conducted on Wednesday 7th May and will consist of an in-person interview in Heywood

The Role

You will be responsible to and work closely with the Managing Director to ensure financial information is provided to the Board of Trustees, funders and other stakeholders; and act as Secretary to the Finance Task Group, convening and minuting meetings.

This includes maintaining accurate financial records, processing invoices and payments, reconciling book-keeping software (currently Quickbooks) and producing regular management accounts.

About You

You will have experience in finance and accounting and a strong understanding of charity finance. You will work closely with senior leadership and the Programme Coordinators to ensure budgets and financial reporting are up-to-date and comply with legal regulations.

Practical experience is more important to us than formal qualifications.

The charity is an equal opportunities employer, and welcomes applications from all sections of the community.

We are particularly interested to hear from candidates who live in Rochdale, the global majority, disabled, neurodiverse and LGBTQ+ communities.

About the Organisation

The organisation  uses a wide range of creativity and art forms, including visual arts, creative writing, and spoken word, to engage diverse and underserved communities in Rochdale  and across  Greater Manchester. They  co-create inclusive artistic opportunities with these communities that enhance wellbeing and celebrate culture and heritage.  They call this Art for a Reason.

The organisations is currently underrepresented by ethnically diverse staff and management, so we particularly encourage applications from  individuals who live in Rochdale and/or identify as being of the global majority, disabled, neurodiverse and/or LGBTQ+/and or non-binary communities. The successful candidate will be offered the post subject to an enhanced DBS check and references.

You may also have experience in areas such as Finance Officer, Financial Officer, Finance Assistant, Finance Coordinator, Accounts Officer, Accounts Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you want to give young people a voice where it counts in the North West of England?

Do you want to create inclusive opportunities and support young people to develop youth voice skills, knowledge and confidence?

You will create inclusive opportunities and support young people to develop youth voice skills, knowledge and confidence. You will work across a number of projects promoting youth engagement and participation, championing youth voice, training young people, delivering and developing youth projects. You will work in both digital and face to face settings.

Our youth voice work gives young people the opportunities to make a difference individually, locally, regionally, nationally and internationally. We nurture youth work practice, create networks, broker partnerships and provide opportunities for young people and organisations to work together

Proudly supporting and developing Youth Work across the North West and beyond, our work helps keep young people at the forefront of decision making across the North West.

Benefits include:

• Support to become a JNC L3 Qualified Youth Worker if not already qualified and possible support to become Level 6 Professionally Qualified.
• Training and development
• Contributory Pension Scheme
• Employee Assistance Programme
• Free parking at the office
• 25 days Annual Leave plus an additional day off on your birthday

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2025/26. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.

Information and support for those affected by sarcoma is at the heart of our charitable objectives. Thanks to the amazing generosity and support of the sarcoma community, Sarcoma UK’s profile and influence has grown significantly in the past four years. This has enabled us to grow our Information and Support Services.

Benefits:

• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and key responsibilities 

1. Support and Information

• To deliver the Sarcoma UK Support Line, a confidential telephone and email support and information service for anyone affected by sarcoma. This includes:
  • Providing individual information and support to service users on sarcoma and related issues, by telephone, email and other media as the service develops.
  • Adhering to quality standards, confidentiality, Sarcoma UK policies and the standard operating procedures of the Support Line.
  • Under direction from the Director of Research, Policy and Support and Support Line Manager, contribute to Sarcoma UK’s social and other media as appropriate.
• To provide clinical input to the development of the charity’s information materials including the revision of existing information materials and the development of new information products.
• To provide input to the clinical content of the charity’s website.
• To raise awareness of the charity’s information and support services within the health professional field.
• To contribute sarcoma knowledge and clinical expertise across all the charity’s programmes.

2. Maintain Professional Knowledge

• Keep up to date with treatment and care of sarcoma through research and review of publications, horizon scanning, and attending study days and conferences, and disseminate this information within the charity.
• Adhere to the standards of good practice outlined in the AHP / NMC professional code of conduct, or relevant professional body’s standards.
• Maintain professional registration and compliance with revalidation requirements ensuring ongoing clinical education and professional development.
• Attend mandatory clinical supervision sessions.

3.External Relationships

• To maintain positive relationships with key Sarcoma UK stakeholders including sarcoma patients, family members/carers and support group leaders.
• To develop and maintain contact with sarcoma specialist healthcare professionals, including clinicians, specialist nurses and allied health professionals who have reviewed our information materials.

4. Other

• To support new work within the information and support team. 
• The role will require some travel to meetings and events throughout the UK and occasionally overseas.
• Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• Occasional weekend or evening work may also be required and time off in lieu will be given.
• The post holder will be working in a developing environment and will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Robust logistics are core to how we can make best use of our resources and funding when moving books in and out of our HQs and to recipient organisations, and how we can ensure that our actions are as sustainable as possible. Within this role you will be planning daily driver routes to ensure that our trip planning is as efficient as possible so that ultimately, we can reach and support more children and families.

A small but significant percentage of our books are gifted directly to schools or drop points via local families. This direct partnership is made possible through our map of donation points.

Within this role you will liaise with all new and existing registrants to ensure they can get the most out of their participation. You will also liaise with donors that wish to use these drop points or schools to ensure they donate books that match our requirements and receive information and support showing them the value of their donation.

In both aspects of this role you will be working at the heart of what is a family as we scale and deepen our impact.

Rethink Mental Illness are hiring a Regional Associate Director to lead our teams and services in the South-East region. 

As a leading charity provider of mental health services in England, we’re on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people’s lives across the country. Our services keep people living with mental illness safe and well in the community, prevent their needs from escalating, and help them live independently, access the information, support and care they are entitled to, and understand and exercise their rights.

As a Regional Associate Director - South-East, you will: Lead a regional operational team, within our Services Division, who are responsible for delivering safe and high-quality care and support services across the region, which are aligned with our quality and safety standards and meet contractual requirements.  This means that services in your region are delivered in line with/exceed budget, all internal and external KPIs, and quality and regulatory standards. 

The Services Division lead the delivery and growth of our services and strategic partnerships and alliances.  The division is comprised of our four regional teams (north, central, south west and south east) and a separate strategic partnerships and alliances team. The five teams are each led by an Associate Director.
Our regional teams are responsible for all services we deliver in a local area:

• Accommodation services (Including crisis houses, CQC regulated care services, supported housing).
• Community based support (including 121 support, group support, peer support, crisis support, helplines, care navigation, carers, suicide bereavement and employment services).

Other service types may be added as growth and development takes place with the South-East Region:

• Criminal justice support (including prison-based and community-based services)

Essential skills and experience:

• Strong leadership and people management skills, with the ability to inspire, develop, and empower teams and other stakeholders across the region.
• Experience as a Senior Manager delivering and leading complex social care/NHS service contracts. 
• Experience delivering services which meet internal and external performance indicators and quality standards, including regulatory standards, and ensuring compliance with safety, risk management and safeguarding practices.
• Experience of managing budgets, allocating resources effectively, and improving financial performance and sustainability.
• Understanding of what good quality service delivery looks like and act quickly and decisively to problem solve and drive service improvement by leading cross-directorate teams where required.
• Created plans to develop services and worked as part of a cross-organisational team to develop bids and proposals to grow services whilst having a good understanding of public sector procurement. 

Who we are? 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion 
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

At The King’s Trust, we’re committed to creating opportunities for young people—and strong financial systems help us deliver on that promise. We’re looking for a Finance Service Owner to lead the development and optimisation of our finance systems, supported by effective processes, technology, data and people.

This is a unique opportunity to shape the future of finance technology, ensuring our systems are efficient, secure, and scalable, while supporting key teams across the Trust.

What You’ll Do:

• Lead the strategy, development, and optimisation of finance technology
• Work with stakeholders to ensure our systems accurately support finance business processes and people
• Align fundraising technology with Fundraising, Delivery and People systems and overall Enterprise Architecture 
• Own the end-to-end delivery of finance technology solutions
• Ensure our finance architecture is robust, scalable, accessible and future-proof
• Stay ahead of emerging financial technologies, best practices and compliance requirements
• Identify risks, develop disaster recovery plans, and maintain strong data governance

What You’ll Bring:

�� Expertise in finance systems and technology solutions

�� Strong leadership and stakeholder management skills

�� Ability to translate technical concepts into clear, actionable solutions

�� Experience working with not-for-profit organisations and financial processes

�� A passion for using technology to enhance financial efficiency and transparency

Join us in shaping the future of finance technology at The King’s Trust and help us maximise our impact for young people.