Jobs in Abbots Langley
Team: Contact Centre
Location: Homebased
Work pattern & Salary: x 3 positions available…
- 35 hours per week (Monday-Friday), £26,796 per annum
- 30 hours per week (Monday-Thursday), £22,968 per annum
- 18 hours per week (Monday-Wednesday), £13,780 per annum
Candidates can indicate which role they would like to apply for when completing their application
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Contact Centre Advisor:
- As Contact Centre Advisor you will be the first port of call for enquiries coming into the Contact Centre from members of the public
- Through our various contact channels, you will provide accurate advice and information, ensuring members of the public receive a prompt, professional and courteous service that underpins and enhances Cat Protection brand and reputation
About the Contact Centre team:
- We sit within the Marketing & Income Generation directorate
- The Contact Centre team is responsible for answering queries from members of the public through our multiple contact channels; telephone, email, website and social media. On average, the Contact Centre responds to over 100,000 contacts each year, helping thousands of cats, their owners and members of the public. We aspire to provide great customer service to all those who contact us.
- We currently have a team of 27
What we’re looking for in our Contact Centre Advisor:
- A minimum of 2 years’ experience in a Contact Centre role
- Experience of working across multiple communication channels including calls, emails, social media and chat functions
- Excellent telephone manner with superior listening, verbal, and written communication skills
- Experience of handling difficult customer interactions and resolving complaints
- Strong Microsoft Office experience including Word, Excel and Outlook
- Able to work on own initiative, accurately and under pressure
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 5th December 2024 (Advert may close early when substantial applications are reached)
Virtual interview date: w/c 9th December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Company
At Tutors Green, we connect students with exceptional tutors. We’re a purpose led company on a mission to make first-class tuition accessible to more students.
We believe every student deserves the chance to succeed, no matter their background. That's why we partner with schools, local authorities, and charities to ensure equal access to top-notch education.
Since 2015, we've helped thousands of students build confidence and achieve their academic goals through personalised tuition programs. Our success comes from our unique approach: we work with a select group of expert tutors, carefully match each student with the right tutor, and provide regular feedback and reporting to ensure every student thrives.
It’s been an exciting year at Tutors Green, we’ve experienced rapid growth in demand for our services and our internal team has doubled in size. To maintain the quality of service as we scale up our tuition services nationally, we’re continuing to grow our internal team.
About The Role
As a Recruitment Coordinator, you'll be joining our passionate and supportive recruitment team, working closely with Senior Recruiters to help identify and attract the best tutors for our students. Your role will be pivotal in ensuring that our hiring process is seamless, guiding candidates through the application process and making sure they have an exceptional experience from start to finish.
If you’re driven by purpose-led work that fosters positive change in education and enjoy working in a fast-paced environment, this could be just the right role for you.
Key Responsibilities:
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Managing job ads and screening CVs
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Conducting screening calls
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Coordinating with Senior Recruiters and Tuition Programme Coordinators
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Screening applications
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Scheduling and transcribing interviews.
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Managing recruitment documents, including employment verification.
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Maintaining records in the Applicant Tracking System and Single Central Record.
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Handling pre-employment checks such as obtaining references and processing DBS applications.
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Serving as the first point of contact for candidates and ensuring a positive experience.
What We’re Looking For (Essential Qualities):
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A strong communicator with a deep sense of customer empathy.
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Seeking a confident, enthusiastic recruiter passionate about attracting top talent and driving our mission forward
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A natural ability to develop and maintain relationships.
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Highly organised with excellent time management skills.
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Proficient in prioritising tasks effectively.
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A commitment to safeguarding children.
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High proficiency in Google Sheets and Google Docs.
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Highly efficient in data entry with a keen eye for detail.
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Ability to thrive in a fast-paced, dynamic environment, and handle multiple tasks simultaneously.
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Strong collaboration skills and the ability to work effectively within a team.
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Ability to think on your feet and resolve issues quickly and efficiently.
We will provide the training and support required, so you can thrive in your role and have a positive impact on the academic outcomes of the pupils we work with.
Tutors Green is committed to the safeguarding of young people. In accordance with our Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.
Benefits:
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A chance to work as part of a dynamic, friendly team.
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Develop your professional skills with training courses.
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Workplace pension.
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Enhanced parent policies.
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Regular team dinners, lunches and socials (including pasta making courses!).
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26 days of paid annual leave (plus Bank Holidays).
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Health benefits: Free health and dental care insurance.
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Salary: £22,000 - £27,000.
Making first class tuition accessible to all students
The client requests no contact from agencies or media sales.
Summary
- Creative design and content production
- Graphic training and development
- Brand and visual identity across digital and print
- Digital evangelism and strategic implementation
- Website development content management
- Reputation and media management
- Analytics and performance, as well as out-of-hours social monitoring
- Digital and social media trend awareness and networking
- Hybrid working arrangements and must be able to work within the office on Tuesdays and Thursdays.
- A salary of £38,918 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Job Title: University Access Officer
- Salary: £27,570
- Closing Date: Thursday 12th December
- Reporting to: Programme Manager
- Contract: Full-Time, 37.5 hours per week, Permanent
- Job Location: London
- Interviews: Tuesday 17th December
- Start date: Monday 6th January
- School Location: Vauxhall/Enfield
About the organisation
The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
About our values
- Empowerment - We support students and our people to develop the skills and knowledge to accomplish their goals.
- Courage - We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission
- Impact - We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes
- Inclusion - We respect and value individuality and engage diverse voices to achieve our mission.
- Ownership - We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in Oasis Academy Hadley and Lilian Baylis Technology School.
The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
- Work directly with students in a professional and safe manner
- Engage with students in school and enrol them onto the programme
- Match students with volunteer tutors
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
- Assess student progress towards being able to make successful university applications
- Upload information onto the Salesforce database (training is provided)
- Monitor the impact of tutorials, and intervene as appropriate
- Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
- Manage tutor attendance to tutorials through weekly monitoring systems
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chair and present at termly school meetings with Senior Management to report on programme progress.
- University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Support with projects in the Delivery team
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
- Able to communicate and influence with impact at all levels
- Able to deliver projects and manage administration accurately
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
- Can demonstrate a commitment to upholding the values and behaviours of good conduct
- Can demonstrate an ability to take action to keep young people safe and raise concerns
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this multifaceted role, you'll be responsible for both content creation and supporting unpaid Carers to become digitally connected. You will manage and create engaging content for our social media platforms and website as well as maintain the charity’s website, ensuring it stays updated, accessible, and reflective of our mission.
You will conduct digital assessments for Carers to determine their needs—whether they require devices, internet access, or digital skills training and provide 1:1 support to help Carers navigate the digital world with confidence.
Additionally, you will lead group training sessions on topics such as basic digital skills, using online services, and staying safe online.
The client requests no contact from agencies or media sales.
Location: Remote with regular travel
Our office is based in Downton and that’s where our monthly Executive Team meetings are held. The charity’s board meetings are typically held in London, so applicants are likely to be living in the south of England. We are a remote working charity, and colleagues in the Services Directorate are based in geographies right across the UK – our Service Director will need to be able to travel to stay connected with our work and responsive to external commitments.
About us
At Help for Heroes, we believe those who serve our country deserve support to live well after service. Every day, men and women leave their careers in the Armed Forces because they are wounded, injured or sick; their lives changed forever. We help them, and their families, to recover and live well after service.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
About you
You’re an energetic, highly motivated and compassionate professional focussed on making a definable and durable difference to those in the Armed Forces community who are facing challenges after service. You’ll have expertise in creating, leading and managing programmes of high-quality support which delivers impact. You’ll nurture a culture of excellence, innovation and continuous improvement – and you’ll have all the skills to implement creative programmes which inspire funders and deliver in the most efficient and effective way for those we support. You’ll be a skilled communicator, adept at building collaborative relationships with internal and external stakeholders and advocating for the needs of our veterans and their loved ones.
About the role
We are seeking a dynamic leader to provide strategic and operational leadership for our charity, ensuring high standards of governance and, where appropriate, clinical and care excellence. The role involves increasing the impact and reach of our services through co-creation and development of our services and building strategic partnerships and relationships. As a key member of the Executive Team, you will act as an advocate on behalf of our beneficiaries; internally shaping the charity’s work, and externally working to influence others and increase our visibility.
For more details about this role, the application process and key dates please refer to attached role overview document.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a charity, we are hugely proud of the impact we have had on behalf of people affected by blood cancer. The £500million we have invested in research over the last 60 years has saved many thousands of lives. This is an exciting time to join Blood Cancer UK as we are now in a position where the day we will beat blood cancer is finally in sight as we strive towards our mission to beat blood cancer within a generation.
We are looking for an experienced and driven Direct Marketing Coordinator to support the Direct Marketing Managers in the delivery of our fundraising campaigns and development and managing our online shop. Our fundraising channels cover a number of channels including Direct Mail, Social Media, PPC, TM etc. While the role will be supporting the Direct Managers in delivery of the team’s objectives there is the opportunity to lead on projects and delivery of objectives for the right candidate.
Majority of our roles can be performed hybrid which means you will be required to attend the office 2-4 days per month. Travel costs to your contracted office will be at your own expense.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
Please note that we may bring forward the closing date at our discretion
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
A4S overview
Accounting for Sustainability was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
About the role
The role of Operations and Administrative Coordinator is essential to operational excellence and alignment across A4S – directly and indirectly supporting our global team to deliver their best work.
This is a varied role which exposes you to every aspect of the running of an international not-for-profit. You will contribute to A4S’s governance, operations and programmes through project coordination, administration, research and reporting work. To do so, you will ably engage with a wide range of individuals, from all levels of our team, to our network members, external stakeholders and partners. As a member of the Operations team, you will champion and advance the tools and processes that underpin our working practices, and the overarching values and mission of A4S.
If you are ready to work together to influence how senior business leaders and global organizations respond to the sustainability challenges of the 21st century and to grow in a supportive environment, we would love to hear from you!
About you
We are looking for someone who understands the far-reaching impact that success in an operations and administrative role has for the whole organization – both day-to-day and for our longer-term objectives.
You are highly organized and excel at prioritizing; comfortable balancing daily responsibilities, such as internal communications, meeting logistics and office management, with project coordination, reporting, and similar asks. You will have strong writing skills and a knack for clear, timely communication, supporting outputs like meeting materials and regular project updates.
With a keen eye for detail you will develop quality work and complete due diligence tasks and supplier coordination work to a high standard. You are tech-savvy, proficient in Microsoft 365, and comfortable making sure our IT support providers, and other suppliers, meet expectations. You can build strong relationships across all levels of seniority, both externally and internally. You are a proactive problem-solver, who knows when to escalate issues and maintain confidentiality.
Familiarity with Salesforce, Zoom, Teamwork and Slack, and an interest in the intersection between sustainability and finance, will be an advantage.
Main areas of responsibility
The key areas of responsibility are summarized below –please see the full job description enclosed for more detail, including a fuller understanding of the impact of your work:
Operations: Help our team make the best use of their time and support the delivery of cross-organizational goals. Develop, maintain and improve core resources – including our handbook and policies, guides and templates.
- Office and tools for work: Maintain a safe, functional and welcoming office and a navigable virtual working environment, supporting the team with the space, equipment and materials they need to do their best work. You are the main point of contact for our IT support, our office community managers, and for general enquiries.
- Governance and advisory: Support the engagement and leadership of our governance and advisory groups with the logistics and materials needed for their meetings – and support senior management by aligning the team to deliver our regular progress reports, as well as our planning and reporting cycles.
- People, internal communication and culture: help ensure our team’s time together adds value to our work and our cohesion by organizing key internal communications and events. Support hiring managers and prospective new hires by coordinating a seamless recruitment process and being a friendly and informative point of contact.
Download the full job description in the recruitment platform.
Working at A4S
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a focus on organizational culture.
You’ll join a small team of about 45, who are based primarily in and around London as well as in Europe, the APAC region and North America. You’ll interact and work with all your colleagues across the global team and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.
Our dedicated office is in Mindspace Shoreditch – a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days – with team volunteering days also on the horizon.
To apply
You can find the full job description attached in our recruitment platform – please read this carefully before applying.
Please complete the application form by clicking 'apply via website' above, submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.). The deadline is the 5 January 2025.
We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.
Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role.
Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship.
For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ annexed in our recruitment platform.
Benefits
1. 25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).
2. Up to 5 days per year for volunteering.
3. BUPA private medical insurance, which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.
4. A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.
5. WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.
6. Death in service and income protection insurance.
7. Perkbox membership, offering generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; and a wellness hub with content covering nutrition, workouts and meditation.
8. Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused).
9. A ‘cycle to work’ scheme.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team Leader
We have an exciting opportunity to join a charity as a Multi-Crime Team Leader in Wiltshire, working 30 hours a week.
Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime? If yes, then we’d love to hear from you…
Position: 5811 Team Leader
Location: Home-based with extensive travel throughout Wiltshire and Swindon
Hours: Part-time, 30 hours Monday- Friday 9:30am-4pm
Contract: Permanent
Salary: £23,664 per annum (£29,580 FTE)
Closing Date: 20th December 2024. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs.
As the Wiltshire Team Leader you will:
• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services
About You
An understanding of the Criminal justice system and the impact of crime on victims and witnesses are essential for this role, as well as experience of the following:
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
In Return…
Benefits include:
• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Criminal Justice, Case Worker, Victim Liaison, Victim Care, Domestic Violence Advocate, Crime Coordinator, Head of Victim Services, IDVA, etc.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About James’ Place
James’ Place Charity was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. James’ Place offers men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.
The first James’ Place opened in June 2018 in Liverpool, the first of its kind in the UK, and has to date supported more than 2,300 men experiencing suicidal crisis through our innovative and safe therapeutic intervention. We provide a calm and peaceful environment both inside the centre and in our landscaped garden, accessible to men who visit us as well as their friends and families.
In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James’ Place in Brimingham.
The Fundraising and Communications team
We are a small team with big ambitions. The team comprises a Head of Fundraising and Communications, two Fundraising Managers, a Senior Communications Manager and a Senior Outreach Officer. We are recruiting two roles to the team: a Fundraising Executive and a Fundraising and Communications Assistant.
Fundraising Executive
We are looking to recruit a Fundraising Executive to support our fundraising and communications activities and be part of our small and dedicated team. This role is a new post in the team, so it is a great time to join the charity as we invest in our fundraising and communications team to maximise our income and realise our ambitions.
About You
Having previously worked in the charity sector, you will be passionate about our cause and committed to supporting us in raising the money required to meet our ambitions.
With an eye for detail, strong analytical and organisational skills, you will be able to undertake research on prospective corporate, major, trust and public donors and produce high quality written reports to support funding bids.
Using your ability to build effective relationships and work collaboratively, you will support fundraisers by providing them with timely and accurate information and manage a portfolio of smaller trusts and foundations, which will also include stewardship.
Please take a look at the Job Description and Person Specification and get in touch if you have any questions.
Fundraising and Communications Assistant
In this varied and interesting role, you will:
· Manage the receipt, recording and acknowledgement of donations received by the London centre and national fundraising activities, working with other centre staff on the development of administration procedures.
· Ensure the CRM database is kept up to date and support the fundraising team to produce high quality reports.
· Support the Events Manger in the delivery of fundraising and engagement events across the organisation.
· Support the Fundraising Managers in arranging meetings and visits with donors and prospective donors.
· Use digital media strategy tools to generate relevant and varied digital content across chosen channels.
· Create regular communications, reports and updates for fundraisers to tailor for their individual donors.
About you:
You will be a self-starter with a desire to make an impact and a connection to James’ Place, you will bring your passion, previous administrative experience and a proactive approach, to enable our fundraising team to be as efficient as possible. Using your knowledge and understanding of a range of social media platforms and your keen interest in learning about new digital innovations, you will support us in creating digital content across our chosen channels. You will work with our CRM software, Salesforce, to ensure our records are up to date, accurate and provide useful reports.
These are exciting opportunities for someone looking to take progress their career in the charity sector at a vibrant and growing organisation, working for a vital cause where you can have a huge impact. You will have an excellent opportunity to build and broaden your understanding of fundraising and gain experience, as well as supporting challenge fundraisers and working with a wide range of key stakeholders.
The client requests no contact from agencies or media sales.
Closing date: 27th Nov
We are looking for a compassionate leader to take our Internal Communications and Engagement function to the next level as we enter the next phase of our Help and Hope strategy in 2027. You’ll be a culture champion, inspiring storyteller, digital innovator, and cross-organisation relationship builder.
This is a leadership role within our People Directorate and will head up a collaborative Internal Communications and Engagement team that is focused on evolving our culture framework and creating an inspiring workplace through communications. A key pillar of the role will be championing colleague voice through our forums and lived experience networks, supporting both our employed and volunteer colleagues.
This role will lead the team to create a framework for culture development that is focused on driving our bold ambitions as a charity and having a demonstrable impact. We are at an exciting juncture as an organisation as we are mid-way through our strategy and there is a huge potential to help shape the direction of travel for colleagues when it comes to communications and engagement.
You will join our heads of community and be working with senior leaders across the organisation so experience of influencing, joining the dots and working collaboratively across large organisations will be important.
You’ll also play a key role in the People Directorate to build a compelling people experience and vision to enable colleagues to go all in and do the best work of their lives in support of our cause.
You will be building on strong foundations of comms and engagement best practices and have scope to shape what comms and culture at the Society could look like for the future that will ultimately have the greatest impact on those living with dementia.
It’s a varied and creative role – from shaping the organisational narrative, through to innovating creative ways to engage and leading events that inspire - creating a culture of open and transparent communication are all part of this role.
You'll be a citizen of the Society and an all-around visible ambassador for conferences, team days/meetings etc.
We know that Communications isn’t as diverse a discipline as it could be. So, we’re actively encouraging applications from under-represented backgrounds to apply as our communications and the culture that is being shaped at the Society must be reflective of all the different communities we serve.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
- You’ll be a compassionate leader; guided by insight and data and curious about the power of culture and communications in supporting teams to create the greatest impact for those living with dementia.
- A real team player, with a desire to understand the workings of the Society to help shape the approach to sharing information, storytelling and cultivating conversations.
- You’ll be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across our whole organisation.
- A forward-thinking, progressive leader, you’ll be adept at drawing on influences from across a range of domains to shape the future of internal communications and engagement in the Society.
- You’ll be someone whose approach is rooted in thinking through ‘how can we innovate this to make it better?’, helping to create and shape the bigger picture when it comes to communications and a culture of belonging and striving to make our communications as inclusive as they can be.
- You’ll be excited by the opportunity to explore new ways to communicate and engage and build on existing insights to shape that approach, while also being intentional about equity, diversity, and inclusion in your every day and influencing across the organisation.
- This is an exciting time to be part of the Society as we deliver our Help and Hope strategy and strive to make dementia the priority it needs to be. It’s an influential and game-changing role with the scope to get involved in the full breadth of communications and culture campaigns.
- You’ll be joining an engaged organisation where our decisions, actions and words are shaped by our values of determined to make a difference, trusted expert, better together and compassionate.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
The Green Party is going places. We now have 4 MPs and a record number of Councillors. As Press Manager, you’d be at the heart of this political movement, helping shape and direct all the media outreach of the party.
You will be working alongside our existing part-time job-share Press Manager ensuring a smooth consistency in output throughout the week. We offer hybrid working. Ideally you will be based in London but this is flexible.
The Press Manager will promote a positive image of the Party and its key public figures in line with these strategies, as well as helping achieve favourable coverage in the media under the direction of the Head of Communications.
You will thrive in fast-paced environments, be flexible, quick-thinking, decisive, and have good political antennae. You will write like a dream, manage competing priorities calmly, have excellent interpersonal and communications skills, and be able to explain just why our representative would be the perfect person for this television slot or radio show, all while being intrinsically motivated by environmental and social justice.
Applications close at 10am on Wednesday 15 January 2025.
The client requests no contact from agencies or media sales.
These posts are fixed term for 2 years.
Key deliverables include:
Working with the business to ensure an effective and value add People focused service
Liaising with the HR (ER) Advisory team to manage and resolve ER related matters
Drafting business cases form change, and supporting the wider business in the delivery of those changes
Being a critical friend in the field to managers and senior leaders
You should have / be:
An experienced HR professional with strong stakeholder management skills
Qualified at CIPD Level 5 (preferably Level 7)
A good understanding of employment law
Experience of working in a change environment and supporting the business in change initiatives
This role will be part of the Jewish Care Senior Leadership Team (SLT) and play a key role in helping to shape and deliver our People Strategy.
Key deliverables include:
Ensuring an effective and value add Business Partnering service to the wider business
Leading and empowering the HR Advisory team to efficiency and compliantly resolve ER issues
Reviewing and crafting organisational HR policies, and keeping abreast of changes to employment law
Partnering with senior business leaders to deliver People related change
You should have / be:
An experienced HR leader who has led ER or Business Partnering teams
Qualified at CIPD Level 7
A robust understanding of employment law
Experience of working in a change environment and supporting the business in change initiatives
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
It's a really exciting time to join Marie Curie as we expand the capacity of the social media team and have a refreshed brand and social strategy. We have a highly ambitious and creative team ready to rise to all the opportunities and challenges Social Media in 2024 brings.
The Social Team is made up of a Senior Social Media Manager, two Social Media Managers and a Social Media Assistant. We sit in a wider Brand and Engagement team that includes digital marketing, email and brand.
In this role you will be leading on content, managing the calendar and working with our wider teams on the planning and delivery of Marie Curie campaigns including the Great Daffodil Appeal and the Nobody Should Die in Poverty campaign. This role is vital to the organisation; collaborating with colleagues and key stakeholders across the charity to bring our brand, our services, and our mission to life online.
You will be responsible for:
Channel management and reputation: you will manage daily content across Twitter, Facebook, Instagram, Tik Tok and other social platforms with a combined audience of nearly 800,000 followers.
Social media strategy: you will also be responsible for the development of social media strategy for key campaign activity, e.g. Great Daffodil Appeal, National Day of Reflection, and brand campaigns, as well as ensuring social media is integrated into wider communications and marketing plans.
Content creation: leading on content across our national channels, you will work with colleagues in the PR, Content and Creative teams to plan and develop daily content.
Budget management and paid activity: you will lead on our organic paid strategy, working closely with our Digital Marketing Manager, and liaise with external agency on a weekly basis to review and refine our approach. You are the budget holder for this activity, including decision making to optimise best performing content and to maximise reach and engagement.
Regional strategy: you will lead on our regional social media strategy reflecting our aim to become a place-based organisation, working with key stakeholders across the nations, to ensure our local presence is engaging, vibrant and complements our national activity.
Key Criteria:
An experienced social media expert to bring insight, passion, and talent to the organisation and team.
Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube.
Proven ability in using data measurement and insights to improve and optimise social performance. Proven track record of developing, managing, and growing successful online communities
A degree is not essential for this role however we expect you to have previously:
Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools).
Managed a variety of key stakeholders, including leading on strategy in devolved nations where appropriate
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 8th December 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: £34,500-£38,324 per annum pro rata
Contract: Permanent, part time 14 hours per week
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Subsidised Eye Care
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]