It Systems Manager Jobs in UB3 5EX

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Communications Officer plays a key role in executing the organisation’s communication strategy. This role involves creating and managing content for various platforms, supporting media relations, and contributing to the overall communication campaigns and public relations efforts. The Communications Officer will work closely with other team members and the marketing team to ensure that all communication activities are aligned with the organisation’s strategic goals and effectively engage target audiences.

About the Role:

1. Create engaging content for the organisation’s communication platforms ensuring that all content aligns with the organisation’s messaging and brand guidelines.
2. Collaborate with the marketing team to engage followers and improve reach.
3. Manage the collation, storage and dissemination of the organisation’s digital archives in line with established guidelines and operational requirements.
4. Prepare stakeholder media summaries and reports on the organisation’s media coverage and its key issues.
5. Maintain a database of media contacts that can be used to strengthen stakeholder management.
6. Report on the performance of communication activities using data and insights to inform future communication strategies and activities.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field.
2. An understanding and awareness of the value of social media and their fundraising potential.
3. Experience in content creation, social media management, and media relations.
4. Strong writing, editing, and proofreading skills, with the ability to create content for different platforms and audiences.
5. Proficiency in social media platforms, content management systems, and graphic design tools.
6. Detail-oriented and organised, with the ability to manage multiple projects simultaneously.

Why you should apply:

Join Muslim Aid as a Communications Officer and play a pivotal role in shaping our communication strategy. This is an exciting opportunity to create and manage impactful content across various platforms, support media relations, and contribute to meaningful communication campaigns that align with the organisation’s strategic goals. Apply now to bring your creativity and expertise to a role where your contributions will have a tangible impact on communities around the world.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

As an experienced and qualified CIMA Accountant, you will provide the charity with proven Business Partnering with Management Accounting experience skills, including BI reporting, stakeholder management and risk mitigation work. You will work as part of a small, dedicated team responsible for the effective management and control of the financial functioning of a medium sized dynamic Charity. This is a pivotal role leading the financial outcomes, which will directly support senior leadership and top-level decision making and closely partner an array of key non-finance colleagues across the charity and its trading company.

We are seeking a motivated and experienced Shop & Post Office Supervisor to oversee the daily operations of our retail shop and Post Office at the prestigious Royal Hospital Chelsea. This role offers the opportunity to work in a historic and vibrant environment, delivering exceptional customer service to Chelsea Pensioners, staff, and visitors.

About the Role

As the Shop & Post Office Supervisor, you will manage the shop and Post Office operations, ensuring they run smoothly and efficiently. Responsibilities include:

• Supervising volunteers, providing training, and fostering a collaborative team environment.
• Maintaining compliance with Post Office protocols and ensuring transactions are processed accurately.
• Ensuring the shop is well-stocked, and visually appealing.
• Supporting stock management, online sales, and setting up pop-up shops for events such as the Chelsea Flower Show.

You will play a pivotal role in delivering a seamless and engaging retail experience while upholding the high standards of the Royal Hospital Chelsea.

What are we looking for?

Essential requirements include at least 3 years of retail experience, supervisory expertise, and proficiency with IT systems such as EPOS, ticketing, and Microsoft Office. The ideal candidate will be highly organised, detail-oriented, and able to prioritise tasks and support team members effectively. Experience in the heritage or visitor attraction sector would be beneficial and familiarity with Post Office procedures and online shop platforms are desirable but not essential, as training will be provided.

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. 

Longleigh is a grant-making foundation dedicated to supporting individuals and communities served by the social housing sector.

We are a small but mighty, and values-driven organisation, and are fully committed to being compassionate, collaborative, agile, insightful and ethical, in all our actions, work and interactions.

We are looking for someone to join our small, fully remote working team to work with our Head of Finance & Operations. The role is to help ensure the efficient, accurate and effectve running of Longleigh’s back-office functions and processes, primarily in delivering the organisation’s day-to-day finance administration , as well as supporting our Finance and Operations Manager with the administrative side of our HR and IT services.

To apply, upload your CV and a cover letter detailing how you meet the person specification sections, with examples (no more than two/three sides of A4, size 12 font please)

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Job Title - Head of Finance and Operations

Contract - Permanent

Hours - Full time, 35 hours per week (However, we will consider part-time at 28 hours per week)

Salary - £48,000 - £58,000 per annum

Location - London office, Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This senior role will provide financial and operational leadership and management for CCLC, particularly focussed on the Legal Practice Unit and the Policy and Practice Change team. Through systematic and efficient management, the post holder will play a pivotal role in CCLC’s financial and operational sustainability.

The role will oversee the smooth running of the London and Colchester offices through oversight and line management of finance, operations and administrative staff. The post holder will support the Managing Director of Legal Practice and Children's Rights and department heads in the successful running of our services. Where appropriate they will deputise for the Managing Director on financial, operational and compliance matters.

Managing a small finance team, the role will hold primary responsibility for specialist financial functions within CCLC, particularly legal aid billing. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who focus on grant fund management and overall accounting for CCLC.

The role would suit a highly organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, are welcomed. However, we recognise that this is a highly specialised and niche field. As such, candidates with broad operational and financial management experience but a strong aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems will be considered.

This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel.

Whilst this is a full-time position, we will consider requests for part-time working and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 6th January 2024 23.59pm (Please note, we reserve the right to close this advertisement early if we receive a suitable amount of high quality applicants to take forward to interview prior to the closing date)

Test and Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Employment and Learning Manager

Reports to: Head of Advice

Salary: £42,000 plus benefits

Contract: Permanent, full-time (35 hours)

Hybrid Working

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit a passionate and values-led Employment& Learning Manager to lead on the development and growth of the Centre’s Employment and Learning Service. Our Employment and Learning Service is among the most impactful support we offer, with the potential to help individuals and families build long-term resilience. You will play a pivotal role in strengthening and expanding this service, particularly in demonstrating its effectiveness and scaling our ability to reach more people in need.

You are joining at a time when we are actively piloting projects to reach young people and families who are homeless or at risk of homelessness sooner. We aim to lower the barrier to entry to our service through outreach projects, and you will be tasked with leading the team to build and engage in this project.

Our approach follows the Individual Placement and Support (IPS) model, which helps clients to identify and pursue meaningful employment and learning goals based on their preferences and aspirations. Our learning service ihomework and exam preparation for children, English conversation classes and access to ESOL support, life-skill development, digital inclusion and access to vocational courses and higher education.

Please refer to the job description for further information. 

In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced DBS check.

Benefits

· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Additional discretionary wellbeing and celebratory days

· Access to Blue Light Card discounts

· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.

· Life assurance cover (after probation passed)

· Season ticket loan

· Training and development opportunities

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Our Brand and Marketing team is looking for a creative and proactive Marketing Executive to join our corporate partnership marketing team to play a pivotal role on developing brand awareness through corporate partners and inspire young people to access our support. No corporate partner has the same needs, and whilst our purpose remains the same, this role requires the ability to deliver and support the Marketing Manager on a portfolio of partner activity, develop compelling and emotive social media content and to prioritise partnerships which maximise brand opportunities for The King's Trust. 
 
As part of a team of Marketing and Brand Managers and Executives, you will work with our Commercial and Corporate Partnerships team to deliver mutually beneficial marketing campaigns, raising the profile of The King's Trust and the importance of our work to support young people. You will also work closely with our in-house creative services team, corporate partners creative agencies and use data and insights to improve our marketing and innovate to help deliver against our EDI strategy. 

This role is perfect for you if you’re a marketing professional who is driven to deliver high-quality marketing activity and content, work with multiple stakeholders and look for opportunities to reach more young people through corporate partners of The Trust. You will also be confident in a range of digital marketing skills, including using social media channels. 
 
It is an exciting time to join the team as we develop our approach to our new name and brand, with some great opportunities to work on high profile activity as we head towards our 50th anniversary in 2026. 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of STEM leaders. We believe that family income should not be a barrier to the pursuit of excellence, so our programmes focus on supporting students from low socioeconomic backgrounds. 

As the Foundation starts supporting its third cohort of Scholars, we need an organised and proactive individual to take on the administrative work needed to support our growth. You will work closely with the Head of Strategy and Operations on a day-to-day basis to ensure the Foundation’s operational functions run smoothly. Your role will include minuting meetings, diary management, booking travel and accommodation for the team, applicants and Scholars, and overseeing expenses claims for applicants and Scholars. You will work collaboratively with the wider team in support of our recruitment campaigns, assessment centres and events, and play a key role in our work to ensure family income is not a barrier to postgraduate study. You will also liaise closely with Purposeful Ventures in relation to HR admin, IT support, and office logistics.

When applying please follow the "How to Apply" section of the recruitment pack, applications which don't follow this guideline won't be considered.

Location: London/Remote working – flexible options available. Staff based in London are required to work 2 days a week at the London office, while staff outside London must attend at least once a month.
Salary: £50,000 per annum (including £2,000 London weighting)
Hours: Full-time (37.5 hours/week) or 0.8 FTE, with options for flexible working patterns
Contract: Fixed Term until May 2026

Benefits:

At Get Further, you’ll join a growing, supportive team united by bold, optimistic, ambitious, and tenacious values. We offer:

• 36 days of annual leave (including bank holidays)
• Flexible hybrid working
• Regular in-person team development days in London
• Ongoing learning and development opportunities
• The chance to make a tangible impact in a socially conscious organisation

Closing date: 9am, Monday 6th January 2025.

Help Students Get Further

Join Get Further, an award-winning charity dedicated to tackling educational inequality. Get Further helps learners gain vital GCSE and functional skills English and maths qualifications. Without these gateway qualifications, many people face barriers to further education, apprenticeships, and work.

Our bespoke tuition programme, delivered by highly qualified tutors, is proven to improve grades at twice the national average. As we scale up to undertake a major programme evaluation in 2025/26, we are looking for a Head of Recruitment to lead our efforts in attracting and retaining exceptional tutors who make a real difference to students’ lives.

About the Role

As the Head of Recruitment, you will lead strategies to attract, select, and retain exceptional tutors. Reporting to the Senior Management Team, you’ll oversee a team of two Senior Recruitment Officers to meet recruitment targets while maintaining the highest standards for tutor quality.

Key Responsibilities:

• Develop and implement strategies, building partnerships with universities and early-careers sectors to attract a diverse talent pool.
• Oversee the recruitment pipeline, ensuring targets meet and align with programme needs.
• Manage seamless selection and onboarding processes to create an outstanding candidate experience.
• Collaborate across departments to ensure tutors are fully trained and resourced.
• Uphold safer recruitment practices and ensure high safeguarding standards.

About You

We’re seeking a motivated leader who shares our mission to tackle educational inequality. You’ll have:

• Proven experience managing recruitment strategies and achieving targets.
• Strong project management skills, including budget oversight and delivering on KPIs.
• Knowledge of graduate and early-careers recruitment markets.
• Exceptional communication, organisational, and interpersonal skills.
• Leadership experience, with the ability to manage and develop  high-performing teams.

Desirable: Experience in the further education or charity sector.

Other Roles You May Have Experience In: Recruitment Manager, HR Manager, Programme Manager (Education), Early Careers Recruiter, Tutor Recruitment Specialist.

Join us and be part of the change. Apply today!

We are looking for two enthusiastic, efficient, and coordinated professionals to join the Exams Operations team as an Exams Administrator at the Royal College of Radiologists (RCR).

Exams are a core tenet of producing high quality doctors and this role manages the practical delivery of exams, supporting candidates and examiners and ensuring operational excellence. The Exams Administrator has day-to-day delivery responsibility for the First FRCR exams and the Final FRCR Part A in both Clinical Radiology and Clinical Oncology. ese assessments feature both written and image-based components, delivered across different digital platforms and run over multiple sittings in both UK and global venues. The assessments are - for many – candidates first experience of the FRCR exams and of the wider organisation. The postholders work will support the RCR’s intended strategic increase in candidate numbers, notably from global candidates who have a choice of international radiology and oncology qualifications.

To be successful in this role you’ll be an excellent communicator able to work collaboratively with colleagues and chairs of relevant exam boards. You’ll be committed to delivering an exceptional professional and proactive service, using your critical thinking skills to problem solve and relieve pain points.You will be joining a dedicated team who enjoy the challenge of ‘making a difference’ by supporting doctors through their RCR examinations.

What you will do: 

• Promote and publicise exams, filling all available exam capacity to support candidate access and maximise the use of exam content.
• Work with the Venue and Invigilation Officer on long-term capacity requirements, and support with the introduction of new venues.
• Oversee live delivery of exams delivered contemporaneously, providing remote expert support to local personnel and candidates, ensuring the smooth running of exams across multiple venues and countries.
• Process candidate bookings via the exam booking system, producing accurate exam materials such as timetables, visa correspondence and candidate lists for each sitting. 
• Be the main point of contact for UK and global potential candidates ensuring an excellent customer service offer reflecting useful and timely information regarding exam criteria and eligibility. 
• Support candidates and their trainers with specific exam issues and queries - relieving pain points, resolving issues with sensitivity and tact and escalating where appropriate
• Support examiners to effectively undertake their duties, notably regarding quality assurance, marking and results-generation.

What you will need: 

• Experience of working in an exam, assessment or educational setting
• Experience of interpreting, applying and communicating regulations and policy.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and readily available
• Effective interpersonal skills with the ability to work collaboratively and build and sustain effective working relationships with a diverse range of groups. 
• Excellent oral and written communication skills as appropriate to the audience. 
• Ability to work effectively within the team 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

An exciting new position has arisen for a Finance Administrator to join the team at International Seafarers' Welfare and Assistance Network, an international not-for-profit maritime organisation working to improve the lives of seafarers and their families with services, resources, strategies and advocacy. We are looking for candidate/s with suitable accounting or bookkeeping qualifications, experience of using accounting software and CRM systems such as Quickbooks, Xero, Salesforce, or GlueUp.  This role requires excellent communication skills both written and verbal.

Key responsibilities and responsibilities of the role include:

• Maintain the purchase and sales ledgers
• Respond to supplier and client’s queries
• Process supplier and sales invoices, staff claims and expenses
• Set up bank payments
• Bank reconciliation and journals
• Reconciliation of membership income with accounting software and CRM database
• Basic administrative tasks, such as keeping sickness and absence records, minute taking and filing.

The role can be full time (35 hours p/w) or shared (2 x 17.5 hours p/w). We are a fully remote working organisation with an optional one day a month in London SE1 or other central location.

£26,000-£29,000 per year (pro- rated for part time), plus home working allowance and life assurance.

Back Up is the only charity in the UK that has dedicated services for children and young people with a spinal cord injury.

When a child or young person sustains a spinal cord injury it is a life changing experience. Lots of things that seemed certain for their future, suddenly seem to be thrown into doubt.

Building confidence and independence after spinal cord injury is so important to a child or young person’s adjustment and wellbeing. Knowing what support and information is available, how to access it, and finding answers to questions are vital in helping to ensure that all children and young people have the tools to live the life they want after spinal cord injury.

Back Up does this by offering information, advice and guidance, fun courses, support in returning to education, mentoring, and opportunities for young people to come together and share their experiences through our Youth Advisory Group.

This role will focus on providing specialist information, advice and guidance. Whether that be returning to education post injury or navigating the services and support available, you’ll be a natural at supporting and empowering young people and their families to thrive.

This is an exciting opportunity to expand and develop this groundbreaking service into the future. As someone with lived experience of spinal cord injury, you’ll be naturally passionate about empowering children and young people to use their voice to get the support they need.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on 1st January 2025 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from w/c 6th January 2025.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk .

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

As a key member of the senior management team, the Finance and Operations Lead will ensure that the charity has robust financial management and oversight at all levels of the operation, along with responsibility for several key operations across the organisation to ensure the smooth running of the Hearts Milk Bank services. These will include procurement, HR processes, IT, volunteer management and support with event planning. You will be an integral part of a supportive team. The Human Milk Foundation aims to be a nurturing environment which focuses on personal development, and we encourage developing independence and autonomy alongside the support of senior team members. You will ideally have an understanding of the work we do at the Human Milk Foundation and Hearts Milk Bank and the role in supporting infant and maternal health that milk banking plays. Support will be offered by the charity in the form of training, supervision and regular opportunities to gain new skills.

Key roles and responsibilities:

• Management of the organisation’s daily financial operations.

• Ensuring that sound and timely financial advice and information is provided internally and externally to provide a transparent picture of the Charity’s financial status.

• Ensuring that key financial policies, processes, systems, and practices are in place to ensure robust financial decision-making, budget setting, resource allocation and financial performance monitoring at all levels of the charity.

• Oversight of income funds to ensure correct use of funds and ease of reporting back to funders, and correct allocation between restricted and unrestricted funds.

• Maintenance of monthly bookkeeping and running of management information, currently on Xero, and related financial systems.

• Running of the monthly payroll and pensions.

• Working with the HMF Treasurer to ensure that all statutory reporting requirements are met, to include preparation of annual accounts, SORP accounts and audit returns, including completion of returns for Companies House and Charity Commission.

• Management of external relationships with finance-related partners.

• Overseeing operational excellence within the HMB and HMF teams to ensure all projects are delivered to the highest standard in line with objectives, budgets and KPIs.

• Development of strategic and operational plans and projects.

• Development of reporting and analysis to support improved operational efficiencies.

• Working closely with human resources to lead with integrity and establish and maintain a trusting, inclusive, and productive environment.

• Carrying out regular reviews of HMF and HMB policies, documents, and SOPs.

• Promoting and maintaining Health & Safety to comply with business and legislative requirements.

• Acting as a point of escalation for troubleshooting across the office team, providing robust communication and a suitable plan of action to resolve issues or concerns.

• Recruiting, coordinating, and managing a team of volunteers, providing training, support and developmental opportunities.

Roles in the Human Milk Foundation may flex or change over time. Some elements of this job description may develop and others may be less relevant as the organisation changes and in line with any developing career interests of the successful candidate. In the first instance this role will be based on site at the Hearts Milk Bank, hybrid working may be considered on discussion. 

Requirements

Candidates/post holders will be expected to demonstrate the following:

Essential (E) | Desirable (D)

Education

• Degree education or equivalent - (E)
• Book keeping qualification or equivalent - (E)
• Accountancy qualification such as ACA, FCA or CIMA - (D)

Knowledge & Experience

• Proven experience of working with a range of stakeholders - (E)
• Minimum of 2 years working within a small/medium organisation - (E)
• Strategic budget management within a challenging resource environment - (E)
• Strong understanding of the statutory requirements for accounting procedures (E)
• Understanding of SORP gained from working within a charitable setting (D)
• Knowledge and application of payroll, taxes, gift aid and VAT recovery (E)
• An understanding of donor milk use and impacts on infant feeding, and the significance of optimal infant feeding to infants, families and society (D)

Skills & Abilities

• Principles and practice of strategic and operational financial and resource management (E)
• High capacity for attention to detail and a meticulous approach (E)
• Professional communication skills (E)
• Able to produce positive solutions under time pressure (E)
• Ability to work independently (E)
• Ability to think and articulate ideas at a strategic level (E)
• High standard of IT literacy with an emphasis on financial systems (Xero, Excel, and related software) (E)

Personal Attributes

• A desire to help drive this service forward, while maintaining the highest of standards and respect for the team, beneficiaries and aims of the charity (E)
• A desire to improve the experience of families in the perinatal period (E)
• A willingness to learn new skills and responsibilities, showing a long-term commitment to the broad aims of the HMF (see below) (E)
• An ability to motivate and encourage others and desire to work as part of a close, supportive team (E)

Charity overview

The Human Milk Foundation (HMF) is a charity based at the Gossoms End NHS Health Centre in Berkhamsted, Hertfordshire. Our goal is to support more families to feed their babies with human milk, through education, research and the supply of donor human milk.

We operate the UK’s first independent, non-profit human milk bank - the Hearts Milk Bank, providing donor human milk to neonatal intensive care units across London, the southeast, south Wales, Northumbria and East Anglia.

Much like donated human blood, there are situations where donated human milk can be lifesaving. Premature babies are very vulnerable and at risk of infections and life-threatening conditions such as necrotising enterocolitis (NEC), which causes some or all of the bowel to die. Mothers who have given birth early are sometimes unable to produce enough of their own milk straight away and can be very unwell themselves, so donor milk is often vital in protecting the baby during the first days and weeks after birth; it allows the mother the time and support to establish her own milk supply.

The HMB team recruit milk donors who undergo blood tests and complete a detailed lifestyle and health questionnaire before donating milk. Donor milk is collected from donors by volunteer SERV (“blood-biker”) volunteers and delivered to the milk bank where it is heat-treated (pasteurised) to destroy potentially harmful bacteria and viruses, checked by microbiologists to make sure that there is no unacceptable bacterial contamination and stored frozen. The milk is collected and delivered to hospitals and to mothers in the community who cannot breastfeed such as those with cancer, HIV or lack of breast tissue.

The HMB has recruited over 4,000 milk donors and supplied donor milk to feed thousands of babies, cared for in over 50 neonatal units. We have also supported more than 700 families in the community, including mothers who are establishing their own milk supply and mothers with cancer.

The Human Milk Foundation has a small team of dedicated individuals with a broad set of skills across medicine, lactation support, milk banking, research, and communications. We all have a great passion to make change to improve the health of babies, giving parents and families the support they need to be able to feed their babies, and new members of the team should share that passion. 

The HMF is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).