It Support Manager Jobs
As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.
You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.
ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.
Reporting to: Quality Assurance Manager
Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract
Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.
Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.
Hours: Full time (37.5 hours per week).
Job Description
Quality Assurance
- Deal with external and internal enquiries
- Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
- Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
- Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
- Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
- Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
- Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate
CRM Support
- Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
- Manage the support ticketing process for Hubspot queries
- Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
- Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate
Business Improvement
- Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
- Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager
Person specification
Essential
- Professional and proactive, with real pride in the quality of work
- Ability to take initiative and proactively investigate solutions to current and potential issues
- Excellent interpersonal and communication skills
- A team worker who can liaise and collaborate with colleagues and other stakeholders
- Organised - can manage workload and deadlines and demonstrate effective time management
- Attention to detail and analytical skills
- Very confident IT user, in particular with CRM systems and Microsoft Office
- Positive and resilient attitude
Desirable
- Experience of the charity or education sector
- Experience of Hubspot and Microsoft Power Automate
Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.
Closing date: Friday 1st November 2024
Interview date: W/C. Monday 4th November 2024
Start date: ASAP
Our mission is to connect young people with STEM and inspire STEM futures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have skills in community engagement, providing advice, support and training? Could you motivate and support local communities to engage with their local railways and sustainable travel?
We’re looking for a community rail support officer to support our network of community rail partnerships (CRPs) and station adoption groups in the Midlands and East of England.
About us
Community Rail Network is a not-for-profit organisation, working across Britain, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 75 community-based partnership organisations, and around 1,200 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence with families and disabled people, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic staff team of 22 people works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
About this role
The purpose of this role is to provide support and advice to community rail partnerships and groups on delivering maximum benefit within and with their communities, working collaboratively with the railways and wider partners. The role will support our members across an area covering the West Midlands, Central England and East Anglia, so it is desirable for you to be based in this area.
You’ll be comfortable engaging and advising local groups and communities to extend existing and set up new initiatives, and to reach wider audiences with an evidence-led, place-based approach. As well as supporting local groups, you’ll work closely with the rail industry, and wider third and public sector partners to ensure collaboration and shared success.
Main responsibilities
1. Provide direct support and advice to CRPs and their officers, and other community rail groups in the region. This includes responding to queries and requests, passing on specialist queries to other members of the team, and providing proactive support through an annual planning and accreditation process and as set out in our plans.
2. Support the development of skills, confidence and effectiveness across the network of CRPs and station groups, helping them to increase their positive social, environmental and economic impact, including through referral to our training, events and resources.
3. Support the development of emerging community rail partnerships, station friend groups and community-led stations and railway-related projects in the region.
4. Helping our members to work effectively with rail, transport, local government and community partners, supporting effective relationship building and showing positive leadership and insights on community rail within the region.
5. Work with our regions support manager on delivery and monitoring of our grant schemes, and support CRPs and groups in the region to apply, deliver successfully and report back on funded work.
6. Gather and share examples, feedback and insights from our members across the region, to facilitate best practice sharing and confidence across community rail and to feed into our communications, resources, events and public affairs work.
7. As a member of the Community Rail Network team, participate and contribute to our wider work as relevant, such as Community Rail Week, our annual conference and Awards.
Skills, competencies and experience
1. Skills in supporting community engagement projects; an understanding of and confidence in using community engagement, local communications, project planning and evaluation techniques
2. Interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive
3. Excellent writing and presentational skills
4. Awareness of sustainable transport and social inclusion, and an appreciation of the importance of rail, sustainable travel and mobility to communities
5. A demonstrable ability to manage time effectively and juggle a range of activities in an organised and professional manner.
6. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
7. IT literate with a good working knowledge of Microsoft Office, the internet and social media
This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Other information
The community rail support officer reports to our regions support manager within the Support and Development team. This is a new position, expanding our small team.
The role is 3.5-4 days per week (25.9 to 29.6 hours) with a degree of flexibility and out-of-hours working (evenings and weekends). It is home-based, but with regular travel (including occasional overnight stays) across your region and occasionally beyond for member meetings and events and to take part in our wider national activity. Applicants will need local access to a train station to enable rail-based travel for work as needed, including good links across the Midlands and East of England.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Are you an experienced Events Manager looking for a role where you have the chance to make a real impact through your events and be part of a movement to effect change? Do you have the experience and drive to deliver a series of high impact and highly visible virtual and physical events? If this sounds like you, then come and join the Events team at Business in the Community.
Business in the Community (BITC) is the UK’s largest and most influential responsible business network dedicated to building a fairer and greener world together, supported by His Majesty The King for over 40 years.
We are recruiting for an Events Manager who will be the day to day manager responsible for delivering a series of high impact, high profile events for BITC. We are looking for a confident Events Manager who has experience of managing a variety of events from small online events to large scale conferences and receptions. You will enjoy working collaboratively and be comfortable running project meetings for internal and external stakeholders at all levels.
The successful candidate will have excellent organisational, planning, prioritisation and time management skills and be able to remain calm in challenging circumstances.
The role will suit an individual with the drive, energy and enthusiasm to manage multiple tasks simultaneously to deliver exceptional events.
Closing Date: Sunday 27 October 2024
First Round Interviews: Tuesday 5 November 2024
Second Round Interviews: Wednesday 13 November 2024
Emmaus Bristol is a local homelessness charity and part of the international movement of Emmaus communities.
We are looking for a Fundraising Manager to lead on our fundraising by developing and implementing a strategy to secure core funding, as well as working with other managers to secure project funding. You will need to be innovative and determined as well as being an excellent communicator. This is a new role and it will really suit someone who is a confident self-starter with an eye for detail.
Emmaus Bristol is a fabulous place to work and you leave every day with the satisfaction that your hard work has helped people out of homelessness. Emmaus is different to other homeless charities in that staff work alongside formerly homeless residents, known within Emmaus as Companions. So as well as working as part of our employee team, you’d also work alongside Companions and other volunteers.
We are a small charity, and your ability to help us grow our income will make an enormous difference to our beneficiaries and support us in achieving our five-year plan. We want someone in the role who is fired up by our mission and able to inspire this in our donors.
If you’d be excited by presenting to a potential donor or telling our story in written words through a detailed bid application, and are aware of trends in an evolving funding landscape, then this is the role for you!
This is a flexible position, and we are pleased to be able to offer it on either a full or part-time basis. Given the varied nature of the role, you will be able to work from home as well as in our office, and get out and about building relationships on our behalf.
Your enthusiasm and personality are as important to us as direct fundraising experience, so if your skills have been gained in a different sector, we will still welcome your application if you have relevant transferable skills. The key requirements are that you have experience of securing contracts or funding, can quickly build relationships with others, and are highly numerate and literate.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 28 October 2024
Ref 6837
We're looking for a Shop Support Manager in Teddington! This is an exciting new opportunity to work with our brilliant shop team in Teddington on a 12 month fixed term contract, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK.
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support Manager, you will provide key operational support on defined areas, working alongside the Shop Manager in Teddington to understand the shop, community, and proposition.
Working closely with the Shop Manager, you'll assist in the delivery of the shop's potential.
You'll play a key role in ensuring operational excellence, helping to embed best practice ways of working and support the Shop Manager in empowering the volunteer team to help drive the shop forward.
The role will also involve the responsibility of day-to-day operations and leadership of the shop to enable the shop's continued success during the Shop Managers absence.
About You
You will be someone with proven retail skills, who understands the importance of teamwork.
You'll bring:
- Retail or charity retail experience
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Connected Futures is Youth Futures’ systems change programme. It aims to foster joined-up solutions to the complex issues and barriers facing disadvantaged young people.
We are looking for a capable, proactive person to support the overall programme management approach for Connected Futures. The Senior Programme Support Officer will support the Head of Programmes to develop and deliver an approach to programme and project management across Connected Futures. The postholder will take the lead on specific tasks, and coordinate the work of the wider cross-organisational Connected Futures team.
You will liaise with external partners and stakeholders, as well as supporting multiple internal customers and workstreams, often to tight deadlines. You will support key external and internal engagement processes, working with colleagues to ensure the smooth running of meetings and capture key decisions and inputs to feed back into programme delivery.
This is primarily a project management role, enabling a cross-functional team to work effectively and efficiently together on a complex, fast-moving and high profile programme. As well as dealing with tasks as they emerge, you will work across the team to keep track of progress, identifying any issues and risks, and enabling the Head of Programmes and other internal stakeholders to gain an overview of the programme as a whole.
This role is fixed term to January 2026 and can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
We are looking for a dynamic and strategic Communications Manager to join our Development and Communications Team. This exciting role includes overseeing the production of our supporter magazine, annual report and digital content. You'll get the chance to develop new communication strategies and be at the heart of communicating our impact. We would love to hear from you if you are interested in this role!
Who we are
At UCCF, we are passionate about students reaching students with the good news of Jesus. For over 100 years, UCCF has equipped and empowered students to discover Jesus and live for Him on campus.
We seek to resource Christian Unions (CUs), which are groups of students from a range of local churhces who join together to help everyone at uni engage with the life-changing message of Jesus.
Each year, tens of thousands of students hear the message of Christ through CU ministry. Together, we are reaching students for Jesus.
The details of the role
- Contract: Permanent
- Salary: £30,900 - £35,000 pa, depending on experience
- Role type: full-time (36¼ hours/week), but we are open to discussing the possibility of the role being part-time
- Location: Blue Boar House, Oxford (UCCF’s office). We offer a hybrid arrangement where Tuesdays are our core day for in person working, and team members have flexibility to work from home for two days a week.
- Holiday allowance: 30 days per year, plus 8 public holidays
- Start date: as soon as possible
All other terms and conditions will be explained at interview.
Nature and scope: As the Communications Manager will be regularly involved in contacting supporters, churches and other outside organisations, it is an occupational requirement that the post holder is a believer in Jesus Christ as Saviour, Lord and God, and is in good standing with their local evangelical church, thus being in fellowship with the world-wide Christian family. They are required to sign assent to the Doctrinal Basis, to participate in UCCF collective worship and prayer and to model Christian discipleship in public and private life.
We are passionate about students reaching students with the good news of Jesus.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic self-starter with relevant technical experience to fill the role of Senior AV Technician.
Senior AV Technician
Location: Based in Kensington, London.
Salary range: £41,645 - £44,285 per annum depending on experience and qualifications.
Contract: Permanent, full-time, subject to successful completion of a probationary period of three months.
As part of the Venue Hire team you will be leading on the AV elements of Society and Venue Hire client event delivery and assist them to project their ideas with technical expertise. You will be responsible for leading the technical team for events requiring support with Audio/Video, streaming, hybrid, lighting and recording needs.
Duties and responsibilities
- Lead the technical production of high-profile, technically complex events and assist in the hands-on delivery of events in line with the programme requirements for the venue.
- Ensure all technical requirements are set up and ready before each event starts.
- Select and prepare equipment for future events and meetings as required.
- Brief and hand over of the relevant files to the freelancer team before events.
- Provide technical support to clients and staff before events and during conferences and other event formats.
- Operate event production equipment including audio desk, lighting desk, vision mixer and PTZ cameras and operation.
- Demonstrate advanced proficiency in operating audio-visual equipment, including Digico SD9, vMix, Blackmagic Design Switcher and software, Shure Wireless Microphone.
- Set up live streaming, virtual, video and hybrid conferencing equipment and sourcing additional external equipment where required in the Ondaatje Theatre and Education Centre. OT.
- Set up video conferencing kit in meeting rooms for hybrid meeting with Zoom Teams etc.
- Test and monitor that live streaming feeds are working.
- Ensure that freelancers perform as required onsite and using our equipment; supervise and manage freelance support for event (where it is required), as agreed with the Venue team.
- Supervise and training freelancers on all existing and new equipment.
- Be proactive in research, selection and/or upgrade of AV equipment to purchase and the installation and oversight of new equipment installation.
- Ensure that AV equipment is maintained, undertaking necessary repairs or utilising a maintenance company services.
- Prepare and maintain user guides and maintain an inventory of Society AV equipment.
- Carry out regular liaison with senior executives and high-profile clients regarding their event AV needs.
- Work with the Venue team to provide feedback on possible enhancements and improvements to the Society’s Events spaces.
- Meet regularly with Venue hire team colleagues to plan and fill all events requests for the week ahead including hybrid events, conferences, webinars, broadcasts, and streaming.
- Contribute to event debriefings, discussing customer feedback to ensure continuous assessment and improvement.
Benefits
- There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30am on Friday 15 November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in London.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Spear Camden, Lighthouse London Church
Contract: Permanent, Full-time
Hours: Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Salary: from £30,000 dependent on experience
Closing date: Monday 21st October, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Application pack: Have a look at our application pack for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
In this role, you’ll be responsible for:
Strategy, vision and impact [25%]
- Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training [25%]
- Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management [20%]
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme [20%]
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations [10%]
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- You are IT literate
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities
- Training, guidance and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
In the event of a job offer, a DBS check will be requested.
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose and Scope of the job
To support the Head of People with the provision of consistent and reliable Human Resources support in relation to policies and practices and with the practical application of employment law.
You will actively engage with managers to bring employee relation issues to resolution and proactively monitor trends and themes across the organisation. and will play a key part in the employee lifecycle with emphasis on recruitment processes, attraction and retention.
You will provide coaching and support to line managers in relation to all aspects of early or informal employee relations including but not limited to; Probation, performance management and capability processes, grievance and disciplinary investigations. You will Actively provide guidance to staff and managers through employee relation processes seeking early resolutions and restorative conversations in the first instance. Actively take the lead on formal employee relation case work such as grievances, suspensions, investigations and present at hearings.
Reporting and monitoring of sickness/absence levels, advising line managers to ensure a consistent approach is taken to reduce absenteeism. Oversee all Stage 1,2 and 3 absence meetings and OH reports where required.
Be integral to all organisational change developments including recommendations for change, structure and job design. Ensure organisational change is managed sensitively and in line with policy and employment law. Assist on organisational restructures and TUPE regulations in times of expansion and growth.
Actively contribute to policy development in line with employment law and best practice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Surrey, Sussex, Hampshire and Thames Valley area
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South and Central area.
Deadline for applications: 1st November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Early November
Start date in role: 6th January 2025
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position attracts a ‘Golden Hello’ of £500 in first salary payment followed by £500 on successful completion of the probation period.
Our Vision:
We are a charity that delivers transformational services to children, young people and their families across West and North Yorkshire. Our residential homes offer a nurturing environment where children and young people enjoy life enabling them to flourish. Our staff teams share the vision of wanting our children to achieve their best and so we provide a safe place where their needs are at the heart of every decision we make. We protect and support children and young people. We do this by providing practical and emotional care and support. We make sure their voices are heard enabling them to have improved choices and outcomes to their lives.
Our new home is unique as it involves a collaboration between Catholic Care, Bradford Council and foster families offering a therapeutic and trauma informed environment for children aged 6 – 11 years who have experienced adverse childhood experiences in their lives. As registered manager you will have the opportunity to recruit an exceptional team of professional care staff who will support the children and help them develop vital skills such as building relationships to help improve their overall wellbeing and support their psychological and emotional development with the aim of preparing them for a long term ‘forever family’ placement. This is our passion and purpose and sets the home apart as visionary for specialist intervention children’s services
Overview of Role
This is a brand-new role for someone to make their own! The home is a new addition to our range of services. You will manage the two bedded home working with children in a therapeutic manner, recognising the difficulties that children can experience when considering the impact of early life trauma, adverse childhood experiences and disrupted attachments. You and your team will help them to learn to thrive in their day to day lives. The successful applicant will support and manage a team of senior residential childcare workers and residential childcare workers, whilst acting as a corporate parent to the children we care for.
Why Join Catholic Care?
Catholic Care is a forward thinking and vibrant charity providing services for, and employing people of all faiths or of no faith at all. For the past 160 years we have been meeting the needs of people who are or vulnerable across Yorkshire, having a positive impact on their lives.
Each year the work we do makes a positive difference to nearly 3,000 people, both through our CQC and Ofsted regulated services and in our local communities. We care passionately about the people we support who remain at the heart of what we do. We are a values led charity. Our values are what drive everything we do. They help us to make decisions about what we do, how we do it and who we do it for.
Your wellbeing is important to us and we will make sure you feel valued and part of the Team. We are a Mindful Employer and accredited with Investors in People and our approaches are there to support you along the way. We also offer benefits which reflect your hard work, including generous annual leave, pension scheme and sick pay policy.
What We Can Offer You:
Competitive salary
29 days annual holiday plus bank holidays (full time equivalent)
Additional 3 days annual leave after 5 years of service
Comprehensive Induction Programme with ongoing learning and development
Career progression opportunities
Regular supervision
Regular performance and development meetings to support your ongoing development
Investors in People and Mindful Employer
Group Personal Pension Scheme
Healthcare Cash Plan
Cycle to Work Scheme
Employee Referral Bonus Scheme
email Cv and covering letter
We are looking for an experienced and passionate Recruitment & Development Manager to drive the recruitment strategy at The Edmund Trust.
The Recruitment & Development Manager will seek best practice approaches that are effective and compliant with safer recruitment processes ensuring the resourcing needs of the organisation are met.
In addition, they will identify and lead on ways to foster employee growth through effective training and development programs and opportunities for all staff.
About Us
The Edmund Trust & Eddie’s has been proudly supporting people across the East of England with learning & physical disabilities, autism and complex needs for over seventy years. We work to provide lifelong opportunities and create positive lifestyles for people to be equal and active members of the community.
We provide person-centred support, allowing individuals to choose how they want to live their lives, enabling them to reach their full potential. We encourage people to achieve their aspirations with outcome focused support. Working alongside our values of Commitment, Collaboration and Positive Interactions.
Main Duties - Recruitment
- Identify resourcing requirements across the charity by liaising regularly with internal stakeholders to ensure resourcing needs are understood and met. Build strong relationships with hiring managers to understand their needs and enhance the recruitment process.
- Create inspiring, bespoke and innovative recruitment campaigns to attract candidates who align with our values using timely and cost effective processes that meet safer and inclusive recruitment practices
- Utilise all avenues to positively promote the organisation to increase visibility and make it easy for candidates to apply. This includes social media, job boards, networking, application processes and events.
- Organise and join interviews with Support Workers and other roles where required, continuously review approaches with the aim to improve the effectiveness of the current recruitment selection exercises
- Ensure statutory, regulatory and contractual compliance through full, complete and timely administration of all recruitment documentation
- Manage and lead, in collaboration with the HR team, the end to end onboarding process ensuring excellent and welcoming candidate engagement during on-boarding. Maintain regular communication with candidates throughout the on-boarding and induction processes, reducing “drop outs” and supporting retention
- Working with senior managers to ensure the induction process truly supports new starters, in order to increase retention rates
- To utilise current trends, data and feedback on recruitment processes to drive continuous improvement
Main Duties - Development
- To be the main point of contact in regards to all learning and development matters. To work collaboratively with senior managers and the HR team to continually review our current training offer (internal and external) to ensure it is aligned to our industry and fit for purpose
- To monitor and evaluate the effectiveness of training initiatives and to ensure our targets for the training year are met. Work with the HR team to utilise training metrics and feedback from staff to report on trends or improvements.
- Attend monthly training meetings to contribute ideas and recommendations to senior management in relation to developments within the L&D strategy
- To be the main point of contact with the development and delivery of the Apprenticeship framework. Supporting managers and participants through the program, to achieve development and coaching objectives
- Collaborate with Senior Managers and the HR team to assess training needs, to design and create succession plans and career pathways for all staff in the organisation
Person Specification
- Previous experience of leading and managing safer recruitment campaigns ideally in this industry
- Exceptional attention to detail and ability to follow safer recruitment processes
- Excellent organisational and time management skills
- Excellent communication skills both verbal and written with the ability to establish and maintain excellent working relationships both internally and externally
- Excellent IT skills in Microsoft applications relevant to role
- Previous experience of a training and development role with marketing skills including the usage of social media
- An understanding of employment law relevant to recruitment and GDPR
- Able to work with a collaborative approach, with creative and innovative approaches, an excellent team player and positive role model
Our benefits include:
- Working for a not-for-profit Charity that supports people with learning disabilities & Autism
- 22 days paid holiday per year plus bank holidays
- Free car parking
- Company Pension Scheme
- Cycle to work scheme
- Career progression opportunities
- Staff referral scheme
- HasteePay
- Employee Assistance Programme
The Edmund Trust is an Equal Opportunities employer and welcomes applications from all sectors of the community. Successful candidates will be subject to Disclosure and Barring Service checks prior to appointment.
This role will close on Monday 4th November 2024
Interviews will take place at our Head Office in Waterbeach on Friday 8th November, Tuesday 12th or Wednesday 13th November 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description: Volunteer Manager
Reporting to: Regional Manager
Location: Speke, Liverpool
Contract: Permanent
Hours: 35hrs
Salary: £23,620 – £24,329
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.
We are fortunate to benefit from the support of major retailers, the media, sports ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for someone dynamic and engaging, with excellent communication and volunteer management skills, as well as a commitment to delivering a high-quality service in line with our mission and core values. In addition, to working with the team in the FareShare Regional Centre you will also work closely with the FareShare National Volunteering Team. You will work together to provide a consistent volunteer experience across the FareShare network, which is enjoyable, rewarding, and safe for our volunteers.
You should be self-motivated, with experience of working within volunteer management and able to manage ad-hoc corporate groups, short term volunteering schemes as well as long-term and regular volunteers. Additionally, you should be able to deliver end to end volunteer recruitment activities and provide on-going supervision and support to volunteers, ensuring that their training needs are met. You should also be able to develop and deliver a range of local volunteer engagement activities. Furthermore, you should have experience promoting and championing the role of volunteers, so that they are respected and valued for their contribution to the organisation.
Main areas of responsibility
Volunteer recruitment
- Develop and implement a regional volunteer recruitment strategy that will deliver an extensive pool of diverse and engaged volunteers to ensure the operational needs of your FareShare Regional Centre are met in a timely manner.
- Recruit, build and maintain relationships with a wide range of regional volunteer sources, ensuring regular engagement leading to long term partnerships.
- Regular liaison with the FareShare National Volunteering Team to capitalise on national initiatives.
Volunteer engagement and communication strategies
- Develop and deliver a regional engagement programme that ensures all volunteers have a rewarding experience, whilst effectively contributing to FareShare’s overall development
- Promote volunteering, internally and externally in collaboration with the FareShare national team and ensure that the impact of volunteers is celebrated.
- Deliver the FareShare National volunteer induction programme to maximise the engagement and contribution of each volunteer.
- Develop and deliver volunteer training, which ensures all volunteers are able to meet their potential and complete their volunteer roles effectively.
Policies and procedures
- Implement volunteer management policies and procedures in line with guidance from the FareShare National Volunteering Team.
- Develop new volunteering policies and procedures in collaboration with the FareShare National Volunteering Team.
Making FareShare a destination for volunteering
- Enhance the experience of volunteering at your FareShare Regional Centre by delivering robust policies, together with effective engagement and communication programmes, so that volunteers enjoy what they do and can feel proud of their contribution and become ambassadors.
- Liaise with FareShare Nationals Marketing & Volunteering Teams to promote and publicise case studies and examples of volunteer success stories.
- To engage with other FareShare Regional Centres and the FareShare National Volunteering Team on a quarterly basis to deliver UK wide volunteering activity and share good practice.
- Work alongside the FareShare National Volunteering Team to evaluate volunteer experience and establish annual benchmarks for the FareShare Network, including volunteer satisfaction, conversion, retention, training, etc. This will be used for development of recruitment and engagement strategies.
Experience
- Developing and delivering successful volunteer recruitment, training and engagement programmes.
- Building relationships with external organisations and associations to create and promote volunteering programmes.
- Managing projects and associated budgets.
- Monitoring and evaluation of volunteer programmes.
- Reporting on volunteer programme metrics
- Experience of working with volunteers / adults with additional support needs (Desirable).
- Experience of delivering effective marketing and communications campaigns (Desirable).
- Experience of using volunteer management systems (Desirable)
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential Criteria
- Good time management with ability to manage workloads, set priorities and meet deadlines.
- IT literacy, in particular for Microsoft applications (Outlook, Word, Excel and PowerPoint).
- A commitment to equal opportunities and safeguarding.
- An empathy with volunteers and an understanding of their needs.
- Willingness and ability to travel in the UK.
- Hold a clean UK driving licence and have access to a car
Desirable Criteria
- Strong presentation skills to promote FareShare as a destination for volunteering.
- An understanding of, and enthusiasm for, FareShare’s mission and strategy.
- A commitment to continuous professional development.
Competencies and behaviours
- Flexible and non-judgemental approach to people and work
- Able to demonstrate being a Team player
- Eligible to work in the UK
Benefits
Hybrid / Flexible working, with regular UK travel
28 days’ annual leave + 8 bank holidays
Employers pension contribution
Employee Assistance Program
Interest free bicycle purchase loan scheme
Season ticket loan
This is an opportunity to join a dedicated team that is committed to making a meaningful impact on the lives of carers and those in need of care. If you are passionate about supporting others and making a difference, we encourage you to apply.
Carers' Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.
We are currently seeking to recruit:
Home from Hospital North Yorkshire - Manager
37 hours per week
Based in Skipton or Harrogate office with extensive travel around North Yorkshire
Salary £29,800-£32,710
This role will have the responsibility of delivering the Home from Hospital service across North Yorkshire. This will involve developing good relationships with the all those involved in discharge from hospital, ensuring the service is delivered within the service levels agreed and reporting on the project. Own transport essential. Accountable to, and working closely with, the Head of Operations.
Closing date for applications: Monday 21st October 2024 (early applications will be considered and we reserve the right to close the advert before the deadline if required).
For More Information:
For an informal discussion about this role, contact Julie Duerden or Rachel Waddington at Carers' Resource.
Salary scale quoted for 37 hours per week.
New appointments are normally made to the bottom of scale.
The Carers’ Resource is an equal opportunities employer.
Reg. charity no.1049278
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.