It Support Jobs

The Energy Advice Programme provides:

• advice appointments to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy
• those who need guidance on the most appropriate payment methods or information on how to access help from energy suppliers and the Government
• Information about Smart Meters
• Information about protecting yourself from Carbon Monoxide

The successful candidate will provide a generalist and energy advice service in a wide range of enquiry areas such as benefits, housing and employment.

You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

Requirements

1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

This will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks. The role will report to and support the Facilities Manager in the delivery of planned, reactive maintenance and cleaning tasks.

The role will ensure a safe, clean and welcoming environment for residents, employees and visitors by providing a repairing, maintenance cleaning service in order to keep the various buildings and grounds to the highest standard, whilst minimising the need for external contractors.

RESPONSIBILITIES & ACCOUNTABILITIES

• To support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.).
• Support Customer Services with planned room health & safety checks
• Support the delivery of first line response to reactive maintenance, cleaning and repairs.
• Minor building fabric spot cleaning, repairs, decorating tasks and plumbing repairs.
• Check of plant rooms and boilers for leaks and general condition
• Ensure equipment is well maintained, adequately stored and meets all safety requirements
• Ensure that all portable electrical appliances are tested as required
• Use a range of common hand and power tools to carry out your job as required
• Assist with inspection of the condition of the grounds, building and facilities
• General janitorial duties as requested.
• Ad-hoc porterage duties (moves and changes, furniture management and etc.).
• Maintain accurate digital documentation.
• Provide excellent customer service to residents, ensuring they are made aware of work order progress in a timely manner.
• Proactively walking the Communal Areas and all floors, reporting and following up on any health & safety, maintenance or cleaning issues
• Ensure the organisation’s Health and Safety procedures regarding Safety at Work are consistently implemented and followed.
• Contribute to Risk Assessment activities and implement appropriate actions.
• Monitor and liaise with Sub-Contractors ensuring good Health and Safety Practices are being carried out and quality of work is of high standard.
• Clear snow and grit paths during bad weather periods.
• Ensure that all duties and services provided are in accordance with policies and procedures.
• Monitor and action tasks listed on in-house systems, in a timely manner, ensuring the key performance indicator requirements are in place.
• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

Experience

• Experience of risk assessment or a health & safety qualification
• Experience of building cleaning and maintenance, handyperson or caretaking duties.

Qualifications

• Building trade or health & safety/facilities management qualification

Skills & knowledge

• Good understanding of health and safety requirements within a building environment
• Good communication skills
• Good IT and systems skills

Abilities

• Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries
• Ability to manage own work load effectively and under pressure
• Ability to accurately input information on a database or information systems

Personal qualities

• Confidence to challenge where necessary in relation to property / security matters
• Diplomatic and tactful
• Patient and tolerant
• Self-motivated and enthusiastic
• Honesty, reliability and punctuality
• Good interpersonal skills

Desirable criteria

• Full driving licence

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Head of Operations

We are seeking an experienced Head of Centre Operations to work for one of the UK’s top animal welfare charities based in Watford, committed to improving the lives of the UK’s pets and striving to give every animal the best chance of finding a new home.

Position: Head of Centre Operations

Location: Watford/Hybrid

Contract: Full time, 35 hours per week, Permanent

Salary: £55,000 - £60,000 per annum depending on experience, plus £5,000 car allowance

Benefits: 25 days annual leave (plus bank holidays), contributory pension scheme, access to free 24/7 support service including legal, financial, emotional, and medical advice.

Closing Date: 9th July, 2024

About the role:

The Head of Centre Operations is responsible for delivering the Trust’s strategic aims through a team of over ninety employees, as well as a significant number of volunteers across the organisations five rescue and re-homing centres and remote supporter groups.

This is a ‘hands-on’ role, the Head of Operations will plan, lead and consistently deliver in the charity’s rescue, rehoming and preventative work; maintaining high standards of animal welfare and customer service at all times.

About you:

The ideal person for this role will have a strong track record of management and leading teams across multiple site locations, you will also have experience in the following:

• A strong focus on coaching and a history of employee development
• An excellent verbal and written communicator
• Confident in using IT in the workplace, particularly Microsoft word, excel and presentations
• Experience in managing diverse operations across multi-site locations.
• Highly organised, with the ability to manage multiple projects and workflows simultaneously
• The ability to influence organisational strategy as part of the senior team
• An empathy with animal welfare
• A driving license

Although not essential, experience within the animal welfare sector would be beneficial for this role.

Please include your CV and a cover letter and tell us why you want to work for us and what you will bring to the role.

Other roles you may have experience with could include Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Administrative Assistant

We are hiring for an Administrative Assistant for the International Personnel Section at the organisations international headquarters in London.

The charity is an international movement, an evangelical part of the universal Christian Church.  Its message is based on the Bible.  Its ministry is motivated by love for God.  Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

Position: VAC0093 Administrative Assistant and International Personnel Section

Hours: Full-time, 35 hours per week (flexible working after probation available)

Location: London

Salary: £27,588.76 pa plus travel to work allowance up to £3,700 pa

Contract: Permanent

Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.

Closing Date: 12th July 2024

Interviews: Week of 22nd July 2024

About the Role

In brief, this role involves technical and administrative support for the Assistant Chief Secretary, International Personnel section, managing databases and searches, providing support for a Learning Management System, as well as reviewing processes and undertaking a variety of administrative tasks.

About You

The successful candidate will have:

• Significant experience of working with complex databases including data input, analysis and reporting, as well as trouble shooting technical issues.
• Excellent IT and technical skills including an intermediate working knowledge of Microsoft Office packages including Word, Excel, PowerPoint and Outlook.
• Excellent attention to detail and the ability to proactively deal with matters arising
• Understanding of and adherence to confidentiality protocols
• Empathy with the aims and Ethos of charity
• Excellent written and verbal communication skills with all levels of stakeholders

You must be in sympathy with the aims and objectives of the organisation.

If you are a humanitarian at heart, motivated to work for and with the leader of a global Christian church and charity, we are keen to hear from you.

If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.

Other roles you may have experience with could include Admin, Administration, Administrator, Data, Database, Data Administrator, Database Administrator, Administration Support, Data Support Officer, Database Support Officer, Database Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

CSE PROJECT WORKER

Permanent with Funding

2x positions available

34 Hours - £24,139.76 PRO ROTA, (plus allowances)

37 Hours - £26,269.74 PER ANNUM, (plus allowances)

Hybrid (office, face to face support county wide and home working).

Nottingham Branch - Castle Cavendish Works, Dorking Road, Nottingham, NG7 5PN

** Clean UK Driving License required **

Benefits

Enhanced AL 28 days-length of service extra 2 after 2, 5 and 7 goes up to 36 days.

Free eye tests-claim back via my finance-take form to dentist-eye test form-can also claim for glasses.

Pension-match contribution up to 8%-can opt out, have to be auto enrolled every 2 years-do get money refunded if opt out-you contribute 4% and will be matched up to 8%.

Life assurance - death in service, 4x salary gets paid to nominated person.

Cycle to work-39% off bikes-cost can be spread across the year.

770 retailers discounts offered with YouStar App.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Nottinghamshire Service which works with and supports children and young people involved in and/or vulnerable to sexual exploitation/criminal exploitation and those young people that have required therapeutic support. We also have parent/carer support in place to emotionally support parents and carers that are impacted by exploitation and to raise awareness and increase understanding to enable to them to increase protection for their children.

We also deliver work around 'systems change' that challenge the challenges and barriers that exist within professional systems and processes that may increase further risk and harm for young people. The project supports young people who are wishing to exit the abusive and exploitative relationships/situations they find themselves involved/forced into. It also works preventatively with children and young people in a variety of settings as well as offering training and information sessions to groups of professionals regarding sexual exploitation.

We are currently looking for a creative and resilient person to join our dynamic, ambitious team.

A key part of this role will be your ability to build positive relationships with individual young people by providing intensive one to one support and group work interventions in order to reduce harm and develop their emotional resilience.

In order to be successful in this role, you must have:

-Social work degree or relevant qualification or experience.

-Experience of working within CSE for at least 6 months.

-Knowledge of the issues affecting young people at risk of CSE.

-Experience of planning, delivering and evaluating support activities for and with children & young people.

-Experience of working in partnership with a variety of agencies to achieve agreed outcomes.

-Able to communicate effectively at all levels, orally and in writing.

-Ability to engage young people their parents or carers within the community

-Able to use a variety of IT applications effectively.

-Able to handle sensitive and confidential issues with tact and diplomacy.

In order to be successful in this role, you must have:

-Social work degree or relevant qualification or experience.

-Experience of working within CSE for at least 6 months.

-Knowledge of the issues affecting young people at risk of CSE.

-Experience of planning, delivering and evaluating support activities for and with children & young people.

-Experience of working in partnership with a variety of agencies to achieve agreed outcomes.

-Able to communicate effectively at all levels, orally and in writing.

-Ability to engage young people their parents or carers within the community

-Able to use a variety of IT applications effectively.

-Able to handle sensitive and confidential issues with tact and diplomacy.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is on 26th of July. If after 14 days, we have received enough applications we can close this vacancy from the 11th July onwards.

Interviews will be held on the week commencing 29th of July.

The National Saturday Club, founded by Sir John and Lady Sorrell through The Sorrell Foundation in 2009, plays a crucial and distinctive role in the educational landscape for young people aged 13-16. The charity which is operating UK-wide, has seen significant growth in recent years and we are committed to continuing to expand our programme to reach even more young people.  With this growth comes increased operational and financial complexity necessitating an expansion of our leadership capacity. To support these efforts, we are seeking a full-time Chief Operating Officer to oversee and lead our organisation’s financial and operational functions.

We are looking for someone who will bring strategic vision, dynamism, and an ethos of innovation and creativity. The successful candidate will be a qualified accountant with a track record of achievement at a senior level. You will be an experienced, visible and inspiring leader, championing the difference that strong financial and operational management can make to our front-line activities and sharing our passion for equity in extracurricular educational opportunities for young people.

Since its inception, the National Saturday Club has evolved into a nationwide movement offering free extracurricular education. Our programme places young people at the heart of a vibrant network of world-class professionals from education, the cultural sector and industry, all of whom are dedicated to helping young people achieve their full potential. In recent years we have expanded our network from 74 Saturday Clubs in 2021 to over 100 in 2024, with a target of 140 by 2025-26 and an ambition to reach 180 clubs by 2026-27. To meet the demands of this growth, we have also doubled our staff, with a team of 20 this year. This expansion is made possible by a growing network of funders and supporters who recognise the transformative impact of our work.

This new role of COO will be responsible for finance, data and IT, risk management, legal, HR and culture and premises, including oversight on all operational areas including health and safety, and safeguarding You will also provide focused financial and operational long-term planning, strategic leadership and, as we grow, cultivate a culture that reflects our values and is rooted in equity, diversity and inclusion.

The postholder must provide outstanding strategic leadership in the areas of financial sustainability and operational process: to support the staff team and the organisation to deliver on its ambitious growth strategy; to meet the expectations and needs of its beneficiaries, partners and funders; and to ensure the organisation’s approaches and processes support the delivery of the programme and facilitate the engagement of the external network of educators and partners across the UK.

Recruitment timings

Application deadline: Sunday 7th July

Shortlisting:                                    approx. 10th July

NSC panel interviews                    17th and 19th July

Final meetings/offer made:            week of 22nd July

Prospectus is excited to be partnering with a Foundation for Women, that exists to create a future where women everywhere enjoy equal economic opportunities, so they can thrive. Founded in 2008, the Foundation has supported over 200,000 women entrepreneurs in low and middle-income countries to transform their businesses and lives. In partnership with local organisations in over 100 countries, the Foundation delivers training, facilitates mentoring and shares knowledge to help women start, sustain and grow their businesses, supporting them to redefine the future for themselves and their societies. They are currently seeking to appoint a HR Officer, to join their team, initially on a FTC basis, for 3-6 months, part time, 3 days per week. 

As a Senior HR Officer you will provide high quality HR advice and support, including running all aspects of the HR function, as well as advising on improving HR, People and Culture processes and systems. Your duties will include, leading, advising and delivering effective end-to-end recruitment & on-boarding, improving employee experience through to payroll support, advising on salary Benchmarking and pay progressions. Important in the role is contributing to DE&I, learning culture and safeguarding, improving the appraisal process and introducing a new competencies framework, HR policy and procedures and staff benefits /rewards. You will also act as a HR business partner and act as adviser to managers across the organisation for general operations, planning, budgeting.

To be considered for this role, you will be an experienced HR professional, CIPD qualification (level 3 minimum is desirable) and have worked within the charity or similar sector. You will have knowledge of operational and strategic HR, people management and all processes associated with employee management such as recruitment and pay including benchmarking, as well as experience in developing and improving appraisal process. Lastly you will be good communicator, with strong IT and administrative skills and have an interest/ aptitude for culture and organisational development.

Please note, this is a part- time role, 3 days per week. The role is offered on a hybrid basis, 2 days per week on site, at their offices based in West London, with the option of working from home, the remaining 1 day.

Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.  Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process. 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.

Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission.

As a Team Administrator, you will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget.

Your role will include assisting in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately.

In managing support grant payments, you will handle tasks such as checking and authorising invoices, dealing with invoice queries, raising purchase orders, and maintaining precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that all correspondence and actions are accurately logged in our CRM database.

This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team.

Hybrid Working Expectations: up to 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential.

You should be capable of managing and prioritising your workload effectively, even in a busy environment. Accuracy and attention to detail are crucial in this role.

Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge.

A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong IT skills and knowledge and experience of Microsoft Office packages.
• Ability to use CRM databases.
• Excellent level of accuracy and attention to detail.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Do you have a passion for supporting young people's emotional health and wellbeing? We have an exciting opportunity for an individual to join our dedicated team on a full-time basis as a Community Wellbeing Mentor.

Barnardo's Community Wellbeing Mentors hold a caseload of up to 10 children and young people (aged 6-18 years old) providing early intervention to those who are experiencing poor emotional health and wellbeing either on a 1:1 or group basis. This support can take place at the young persons home, at their school or a community venue.

Location:

Locality working across Surrey (Waverly, Woking, Surrey Heath and Spelthorne). Driving is essential for this role.

Office Base:

The Surrey Wellbeing Hub, Leatherhead, Surrey, KT22 7PL

There is a requirement for staff to attend the office on Tuesdays however the rest of the working week is flexible working between the office, out in the community and from your home.

Working Pattern:

Monday to Friday 9am – 5pm with occasional weekend or evening working to meet the needs of the service (plenty of notice would be provided).

Essential Requirements to evidence in your application form:

• Due to the required travel across the locality, a full UK driving licence and access to own vehicle is essential.
• Experience of working with Children and Young People preferably within the age range of 6-18 years old.
• A good understanding of the issues which impact young People's Emotional Health and Wellbeing.
• Knowledge and understanding of safeguarding practices.
• Ability to accurately and clearly record case/session notes.
• Ability to develop positive relationships with children and young people, always putting them at the heart of decision making whilst working in a holistic approach with their families and other professionals.
• Strong IT skills and be able to use programs within Microsoft office package.
• Experience of delivering one-to-one and group work with children and young people, and take a strengths-based and trauma-informed approach to your work (Desirable).

In this role, you will provide direct or virtual support, working collaboratively and with a strengths-based approach to support children and young people to improve their emotional wellbeing and resilience.

The Community Wellbeing Team operates within Surrey's iThrive Framework where choice and shared decision making is led by the child or young person. You will receive training on the iThrive model at the start of your employment. This position sits within Surrey Mindworks partnership (Surrey's emotional health and wellbeing service)

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements

Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

An exciting opportunity has arisen for someone to join our Senior Management Team with responsibility to manage our advice services.

The successful candidate will be responsible for the day-to-day delivery of advice services including supervising the quality of advice given, overseeing training, managing the performance of staff and volunteers and ensuring these are appropriately supported and developed.

This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects.

We are looking for someone with a desire to take on a senior management role who has an advice background and great interpersonal skills to join our friendly team.

OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.

Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.

For an appplication pack please click on the apply button to go to our vacancy page

Closing date for applications:  12 noon on Wednesday 31st July 2024

Interviews will be held week commencing: Monday, 5th August 2024

We are looking for a motivated, experienced individual to lead our corporate fundraising and partnerships, and help develop our grants income, enabling us to expand our work engaging and empowering communities across Britain. You’ll also feed into our advice for members across the community rail movement, to help them develop their approach to fundraising at a grassroots level.

About this role

This new role sits within our People & Funding team, aiming to support income growth and diversification, and resilience across the community rail movement. It’s an exciting opportunity to join a proactive, innovative organisation championing a unique cause, and advance your fundraising career.

The role does not have any direct reports but will work closely with our senior leadership team, events & fundraising manager and member support team, in support of our funding strategy and objectives.

Main responsibilities

• Provide account management to existing and new corporate relationships, nurturing effective, lasting relationships that help community rail to deliver on its aims around community development, sustainable travel, and inclusion.
• Carry out prospect research to identify new corporate supporters and relevant grant streams, and be proactive in developing new leads and connections.
• Liaise with, listen and pitch to existing and new funding leads to: understand our common interests and opportunities for working together to benefit community rail; convey the value they can derive from working with us or upping their support; and secure their ongoing commitment. 
• Explore and develop joint grant bids by liaising with colleagues, our members and potential external partners to support grant applications that align with our strategic aims.
• Work cross-team and draw on member and partner insights to understand key funding needs and opportunities and create strong funding proposals and budgets in support of these.
• Work closely with the director of people and funding to develop our funding strategy and achieve success against our funding objectives.
• Help to build a strong fundraising culture and ethos across the organisation, and wider community rail movement, including feeding expert advice and input into our member support team, training and events.
• Participate and contribute to our wider work, in particular helping us to use key events and campaigns such as our Community Rail Awards, to support fundraising.
• Develop, monitor and maintain key systems and processes, such as effective funder reporting and review meetings, and monitoring and reporting on fundraising KPIs.

Skills, competencies and experience

1. Skills and experience in third sector fundraising, preferably including corporate fundraising, funder reporting and grants, along with a broad understanding of the full fundraising mix and confidence in identifying and developing new opportunities.
2. A demonstrable proactive approach to engaging with new and existing funders to set up and continually develop lasting relationships that support a cause.
3. Ability to prepare high-quality funding proposals/grant applications and reports, adapting the communication style for different audiences and stakeholders to maximise impact.
4. A skilled communicator (verbal and written) who can gather information and enthuse individuals both internally and externally.
5. The ability to effectively manage multiple and competing priorities to meet deadlines.
6. Appreciation of and commitment to community development, empowerment and sustainability, and the value of community engagement in relation to transport.
7. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
8. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
9. IT literate with a good working knowledge of Microsoft Office, the internet and social media.

Other information

This post is home-based, but with some travel (including occasional overnight stays) for team meetings, events and external meetings. This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

We are committed to being a flexible, supportive and understanding employer. 

Management Accountant 

Grade 7, £52,671.45 pro-rata per annum including London weighting of £5,944.80 pro-rata per annum 

London / Hybrid 

Temporary – 9 Months Fixed Term Contract 

Full Time - 35 hours per week, Monday to Friday. We can consider requests for part-time hours.  

London / Hybrid. The TUC has a flexible working policy with most staff expected to work from the office (Congress House, London WC1B 3LS) for a minimum of 50% of working hours. Staff may be required to work additional time in the office according to work demands. We can consider requests to accommodate different working patterns if you have exceptional reasons not to be able to comply with this.

The TUC is looking for a Management Accountant to support the management accounts team in financial planning and analysis and business partnering while we move to a new finance system.

What qualifications, experience, skills, and knowledge do you need? 

• Professional accounting qualification, or part-qualified with significant relevant experience, skills, and knowledge.

• Experience working in the management accounting team of a not-for-profit organisation.

• High level of IT literacy, especially the ability to use different accounting packages and Microsoft Excel.

• Ability to communicate in a timely and effective manner with the finance team, non-finance staff, suppliers, and auditors.

• Self-motivated and able to work independently and manage workload effectively.

If this is you, then we’d like to hear from you.  Take a look at our job description and person specification for more information.

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade in the TUC. If this is you and you’re interested in the post, we invite you to join an online lunchtime briefing at 1.00pm on Monday, 1 July 2024 to hear about the post and ask questions of the recruiting manager. If you’d like to attend the briefing, please click apply for further details. You don’t need to attend the briefing session to apply for this job. 

This is a temporary (9 month), full time vacancy

The closing date for completed applications for this post is Monday 8 July.  A timed written test will take place over MS Teams on Monday 15 July and Tuesday 16 July. Interviews will then be held over MS Teams from Monday 22 July and Tuesday 23 July.

Our preference is for the successful candidate to start on or after Monday 9 September.

Please note - this post will be subject to employment screening including a DBS check.

The organisation 

The TUC exists to make the working world a better place for everyone. We bring together the 5.5 million working people who make up our 48 member unions. 

We support trade unions to grow and thrive, and we stand up for everyone who works for a living. Every day, we campaign for more and better jobs, and a more equal, more prosperous country. 

Job Description

Generalist HR Support  

• Support with all internal and external HR related queries, escalating when appropriate. 

• Manage the day-to-day HR activity on the employee life cycle across the organisation, including contractual changes, family leave, absence management and learning & development, with the support of our HR Administrator.

• Work with Head of People & Compliance to create and deliver training to staff and line managers 

• Support Head of People & Compliance in employee relations cases, including performance management and other formal processes 

• Be the key contact for all HRIS queries from staff and ensure all employee data is complete and up to date. 

• Support with the delivery of the People Strategy and employee engagement initiatives, including but not limited to annual salary review process, performance review processes and staff survey

Recruitment & Onboarding  

• Coordinate both internal and external recruitment processes, from job postings to job offers, providing a positive candidate experience for all applicants. 

• Manage and deliver the onboarding process for all new staff and volunteers, including pre-employment checks and coordinating the new staff induction and probation processes with our HR Administrator.

Compliance  

• Support the gathering of employee and organisational data, recording and storing personal data consistently and confidentially. 

• Support with the preparation of compliance-related guidance, policy documents and reports. 

• Setting up users on our training platform, allocating training, answering related queries and confirming completion. 

• Proactively identify and implement improvements to processes to ensure efficiency and engage teams in delivering these improvements. 

• Work with the Head of People & Compliance, and Director of Operations to meet the organisation's compliance targets, aims and objectives. 

Other Responsibilities / Tasks 

• Contribute to organisation-wide events and initiatives, including but not limited to the planning of Staff Away Days and ad hoc staff events and activities. 

• Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to the relevant DSL and uploading to MyConcern.

• Undertake any other reasonable duties as may be required.

Person Specification

Skills

• Excellent interpersonal skills, including verbal and written communication 

• Excellent organisational skills and attention to detail 

• Excellent IT skills, including MS Office Suite 

• Ability to prioritise own workload and deal with competing demands 

• Ability to build relationships and work successfully with people at all levels 

• Ability to work independently and as part of a team 

Experience / Knowledge

• Good basic knowledge of employee relations and employment legislation

• Good basic understanding of GDPR and other data protection legislation 

• Experience of HR Information Systems

• Proven experience of providing outstanding administrative support within a busy and high performing HR and/or Compliance team. 

Personal Attributes

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission 

• Personal integrity, credibility, resilience and good judgement 

• A ‘can do’ attitude 

• Commitment to self-development and a commitment to keeping up to date with key trends/developments in the sector 

• Driven to achieve great results 

• Ability to work well under pressure 

This is role is a six month fixed-term contract and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.

Are you passionate about providing exceptional support and advice within the health and social care sector?

Do you have a strong background in delivering person-centred services? If so, we have a rewarding opportunity for you!

Join us as an Eye Care Liaison Officer in this new location:

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
35 hours per week
£30,550 per year
Permanent

About Us: We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

The role: We're here to offer comprehensive information and guidance to patients, ensuring they have access to the best possible emotional and practical support. Join our team and help us make a difference to people recently diagnosed with or living with a sight condition.

Key Responsibilities:

• Provide high-quality information and advisory services, along with practical and emotional support, specifically tailored to the eye care sector.
• Provide person-centred support to customers, their families and carers, addressing their unique needs and concerns.
• Collaborate effectively across both health & social care and community services to maintain and develop referral pathways, clarify roles and enhance service delivery.
• Utilise your advanced communication skills to positively influence other professionals across health & social care and community services.
• Maintain accurate and secure customer record systems, adhering to GDPR, using Office 365 and bespoke systems.

About You:

• Experienced: Proven track record in delivering information and advice services, preferably within health, social care, or community settings.
• Supportive: Demonstrable experience in offering person-centred support to customers, their families and carers.
• Knowledgeable: In-depth understanding of health, social care or community support services and their practitioners' functions.
• Communicative: Able to use your advanced communication skills positively.
• Tech-Savvy: Demonstrable IT literacy with experience in using Office 365 and bespoke systems while adhering to GDPR and maintaining appropriate customer records.

Why Join Us?

• Impactful Work: Be part of a service that makes a difference in the lives of individuals with eye care needs.
• Professional Growth: Opportunities for continuous learning and development.
• Supportive Environment: Work within a dedicated and collaborative team.
• Innovative Culture: Contribute to a forward-thinking organisation that values your input and expertise.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

To be considered, you must respond to the questions in our short application form and submit your CV. If you're having difficulty applying, please contact