It Support Jobs
Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
Requirements
Desirable
1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Good IT knowledge with an ability to support delivery of advice
3. Ability to support and encourage others in using online systems and resources to enable them to self-help.
4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone, virtually, face-to-face or in outreach locations.
5. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.
6. Understanding of barriers individuals have to accessing CAL’s services.
7. A good, up to date, understanding of equality and diversity and its application to the provision of advice.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Effective oral and written communication skills.
10. Ability and willingness to work both on own initiative and as part of a team.
11. Willingness to learn and develop skills and be flexible with service delivery.
12. Understanding of the issues affecting society and their implications for clients and service provision.
13. Ability to assist with research and campaigns works by providing information about clients’ circumstances.
Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
How to Apply
For more information and to apply, please click on the Apply button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
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27 days annual leave plus bank holidays
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Hybrid Working Scheme
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Interest free travel loans
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Employee Assistance Programme
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Pension Scheme
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Cycle to Work Scheme
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Lifestyles Gym Membership (20% corporate discount)
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Enhanced maternity, paternity and adoption leave pay
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Complex Needs Community Keyworker you will provide one-to-one support to women on Probation living in the community, and women being released from Prison as part of their Post Sentence Supervision. You’ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and ‘Through the Gate’ support prior to women being released from prison.
You will manage a caseload of women with complex needs who are facing housing issues and provide them with advice, guidance and support that helps them connect with other support services in the community that can assist them to overcome barriers when securing safe and appropriate housing.
The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload.
You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partner Advance. You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team.
You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire.
This post requires that you are able to drive and have access to your own vehicle; there may be occasions where you are required to support residents to attend appointments. You will also be required to attend local or county meetings or training.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Your application will consist of your:
1. CV
Please include to the nearest month and year, the previous jobs you have held as well as any voluntary or unpaid work. These details should be included, particularly where the experience has helped you develop knowledge, skills and abilities asked for on the Person Specification. Please include any relevant full or part-time training or study that you have undertaken.
2. Personal Statement:
Your Personal Statement can be done in one of four different ways, either:
o One side of A4
o PowerPoint - No more than 5 slides
o Audio - No more than 5 mins
o Video - No more than 5 mins
Decisions will be made on the basis of how far applicants meet the requirements listed in the Person Specification.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a values-led individual to bring their organisational flair to an organisation delivering important services in South East and Central Essex.
Location: Southend-on-Sea (Hybrid)
Contract: Permanent, Full time
Salary: £38,000 - £45,000 per annum
Benefits:
- Auto-enrolment Pension scheme with 3% contribution from the organisation
- Opportunities for hybrid working after an initial embedding period
- Training and development opportunities
- Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme
Role Responsibilities:
As Head of Operations you will be responsible for ensuring organisational effectiveness by playing a pivotal role in overseeing various aspects of our operations, including governance, compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
You will work closely with the CEO and senior management team (SMT) and will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations, while contributing to the strategic planning and growth of the organisation.
Requirements:
You will need to have:
- Knowledge of the regulatory requirements for a charity.
- Experience of driving organisational strategy and managing change.
- Proven experience of leading teams and developing strategies to improve performance.
- Previous experience of management, co-ordination, preparation and delivery of financial information to stakeholders including Boards of Trustees.
- Experience of leading the financial and administrative operations of a charity.
- Highly numerate with previous experience of setting and managing budgets, management accounts and cashflows.
- Excellent administrative skills with rigorous attention to detail.
- Ability to work collaboratively and transparently as part of a team and provide support for colleagues.
- Excellent people management skills.
- Excellent verbal and written communication skills.
- Strong commitment to equality of opportunity and the ability to bring this to the forefront in a professional context.
Eastside People is supporting South Essex and Central Essex Mind in the recruitment for this role.
Before you make an application, please download and read the SECE Mind Candidate Information Pack.
Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
About South East and Central Mind
We are South East and Central Essex Mind (SECE Mind). We support people to live well in their communities and at work. We are passionate about change. We find innovative ways of supporting everyone to develop their potential by providing advice and support. We are working together for a common social purpose, sharing responsibility and accountability. We value working in partnership. We know that bringing together different perspectives can help find solutions to complex problems. We ensure that people experience better mental health. We are an independent charity and also an active member of the Mind network.
Closing date 12-07-2024
REF-214 878
The Esther Project (TEP) Lead is responsible for the development, implementation and running of The Esther Project, management of the TEP Team and for the development of our network and partnership work.
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Key responsibilities:
Outreach: The Esther Project
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Implement strategy for development of The Esther Project
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Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to
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Review risk assessments and safety plans for outreach
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Ensure all outreach materials and resources are up to date and available for staff and volunteers
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Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team
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Keep an up-to-date record of all visits on Lamplight, and any further actions needed
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Manage Monitoring and Evaluation of TEP
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Oversee management and support with delivery of TEP workshops
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Oversee in-house counselling process and monitoring
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Line management of TEP Outreach staff inc monthly supervision
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To host monthly TEP Team meetings
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Assist in the training of all staff and volunteers forTEP
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Act as Yada’s First Aider (training provided)
Network, Training, Research & Learning
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To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry
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To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities
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Attend monthly partner drop-ins across coastal West Sussex
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To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team
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Represent TEP at partner meetings e.g. Arun Drug Harm Reduction meeting
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Support monthly review of Yada policy in relation to TEP
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Support outreach work with local Police
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Support Yada partnership development with Sussex Police
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With the Operations Manager, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and Pan Sussex Sexual Violence/Abuse (SVA) meeting
TEP Volunteer Coordinator
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To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely
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To manage TEP volunteer rota for netreach
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To advertise new posts and oversee the selection process
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To take a lead on interviews and follow up of applications
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To liaise with Yada Operations Manager to ensure DBS checks are up to date
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To run and manage TEP volunteer induction process
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Support development and regular review of the volunteer policy
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To offer regular training and supervision for TEP volunteers
Other Duties
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To support the Yada Operations Manager with strategy and the development of Yada
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To attend monthly team meetings and be an active member in decision making for Yada’s future
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To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports
Please send a CV and cover letter, addressing the job description and person specification, by midnight on Thursday 18th July 2024. Initial interviews will take place during the week commencing Monday 22nd July 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Connector
Salary: £23,625.00 pa* (full time) *inclusive of outer London weighting
Hours : 37 hours pw
Contract: Permanent
Location: Slough (Flexible working arrangements considered, including Hybrid working between home base and community locations in Slough)
Mind in Berkshire is expanding our Community Connectors Team within East Berkshire. A key role within a multi-agency team, our Community Connectors will build relationships and support patients to access a wide range of community services and resources including social care, housing, family, debt and employment counselling that support maintaining good health and wellbeing.
Who we are
Mind in Berkshire works to support and represent people with mental health illnesses living across East Berkshire. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with National Mind we will not give up until everyone in our community gets the respect and help that they need.
Do you have the following key skills for this role?
· empathic and active listening skills
· experience in supporting people with their mental health and wellbeing
· strong networking and team skills
· good organisational and planning ability
· a positive approach towards finding solutions
These role provides a real opportunity to develop your skills in working with people, in the mental health charity sector. You’ll be part of a supportive and dedicated multi-partnership team and have the opportunity to see your work bring about positive change.
As this role is based in the community with travel between several locations, you’ll need access to a vehicle for use during work hours. Alternative transport arrangements will be considered.
See job description for more details and a description of our benefits.
How to apply
Please send your CV and application form.
We will be assessing applications and interviewing on a rolling basis and we reserve the right to close the advert early if we fill the post. If you’re interested please apply early.
Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.
The client requests no contact from agencies or media sales.
SU Central is the glue of the SU, dealing with hundreds of queries a month, providing key admin work for our Advice service as well as other areas of the organisation, all whilst being a friendly face at our helpdesk. It is a fun but fast paced environment which would be great for a person who is energic,friendly and always wants to help staff and students.Imagine coming to work every day in a place where you get to have fun, make friends,change lives and push yourself to build your skills and achieve amazing results.
Not having years of experience in customer service isn’t a barrier.If you can prove you are willing to work hard, bring your whole self to work and put the time in to learn and develop your skills for the benefit of yourself and others, we want to hear from you.
Our SU is a charity that has won multiple national awards for, among other things, engaging thousands of people in community-building projects, having an extremely happy staff team and proving that you can create the best students’ union in the country against the odds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Business Development Manager
We're looking for a dynamic individual to identify, secure, and manage funding opportunities. You will work closely with our Head of Business Development & Partnerships to implement our income generation strategy. Your role will involve researching potential income generation opportunities, preparing grant proposals, managing funding applications, and maintaining donor relationships. You'll also drive forward our CRM system, leveraging data to demonstrate our impact, secure funding and support strategic decision-making.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You like to get results! You have experience in securing funding through grants, donations, partnerships and sponsorships. You have strong writing and communication skills for crafting compelling proposals. You also understand the value of accurate data when demonstrating impact of our services and have good data analysis and CRM skills. Most importantly, you will share our vision, our values and our ambition to do more for local families.
What We Offer:
· Salary: Band 7, £29361 per annum FTE
· Contract: Permanent
· Hours: 21 hours per week - Flexible days/hours, hybrid office/home working
· Location: Brickhouse Farm, Poulton Close, Maldon, Essex, CM9 6NG
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.
Closing date for applications 5pm, Tuesday 16th July 2024
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead ASSIST Sheffield’s experienced and diverse volunteer teams and staff in delivering high-quality support to people who are experiencing destitution as a result of being refused asylum in the UK. The post holder will join a small leadership team, collectively holding responsibility for the work of the organisation.
You will be experienced in managing or delivering support and advocacy services. You will be committed to the wellbeing of people seeking sanctuary in the UK and to the values of solidarity and respect which underpin ASSIST’s work. You will be confident in enabling volunteers to work effectively with skill and compassion. You will thrive on teamwork in a dynamic and challenging environment and will be ready to bring your skills to the leadership structures in a vibrant, learning organisation. You quickly grasp the subtleties of complex issues and identify patterns in challenges. You don’t stop at diagnosing problems, though; you come up with insightful, pragmatic, equitable, and sustainable ways to produce positive change.
You will be an excellent communicator, committed to forging positive relationships with partners, and ready to hold responsibility confidently and transparently.
And finally you put equity at the centre: You recognise ways that race and other identities intersect, especially with communities we serve. You identify potential for bias and actively work to minimise inequities in all areas of your work.
ASSIST Sheffield is a well-established charity which has supported people who have been made destitute following the refusal of their asylum claims for 21 years. With over 140 volunteers and a staff team of 12, this is a dynamic and challenging working environment.
If this sounds like you, we would love to hear from you.
BENEFITS
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Access to an Employee Assistance Programme - providing counselling and a range of other benefits
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6% Employer contribution to our workplace pension scheme
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Cycle to Work scheme
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Free Eye Tests
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Effective Line Management, personal and professional development opportunities
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A supportive, well-being-focused work environment.
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The opportunity to be part of an effective, well-respected community organisation
ASSIST is committed to equal opportunities policies and practises and welcomes applications from all sections of the community. We particularly welcome applications from people with lived experience of the asylum system.
ASSIST Sheffield works with people who are seeking sanctuary and who have been refused asylum. We provide accommodation, information and other support
The client requests no contact from agencies or media sales.
Wellbeing Deputy Manager: Safe Haven
Hours: 28 hours per week (Part-Time)
Salary: £27,876 - £30,002 FTE (Salary dependent on skills, experience and knowledge) + unsocial allowance payment
Contract: Permanent
Base: Oxford & Banbury Hubs
Wellbeing Service
The Wellbeing Service encompasses a wide variety of services that provide support to those struggling with their mental wellbeing including:
- Five Wellbeing Centres throughout the county
- The Information Service, including the Oxfordshire Mind Guide publication, website and the Information Line
- Physical Activity and Wellbeing
- Benefits for Better Mental Health, a welfare benefits advice service
- Oxford and Banbury Safe Havens
- Embedded workers in Primary and Secondary Care in Oxfordshire & Berkshire
- Services for Children and Young People
Job purpose
The Safe Haven Deputy Manager’s role is to be part of the Safe Haven management team and jointly ensure effective delivery of high-quality service for adults experiencing mental health crisis in Oxfordshire. The postholder will be required to independently lead a safe and effective shift and offer crisis mental health support for people presenting in mental health crisis including assessing risks, facilitating re-focusing activities, and conducting one-to-one support sessions on the phone and face to face focusing on person-centred listening, grounding, safety planning and exploring coping strategies. The Deputy Manager will lead on shift handovers and provide support to staff on day-to-day activities as well as provide one-to-one supervision for their direct reports.
The team takes part in handovers, one to one supervision and complex case discussions to aid their ability to reflect, learn and support Safe Haven service users within the remit of the service.
Requirements:
- Knowledge and understanding of mental health issues, mental health services and the needs of people living with mental health problems
- Knowledge of tools and approaches to mental health support and crisis support
- Knowledge of good practice in safeguarding children and adults
- Experience of leading or supervising others
- Experience of managing risk
- Experience of working in a demanding environment
- Experience of working as part of a team and communicating effectively
- Experience of working with individuals/groups, enabling them to identify their own goals to support personal wellbeing and recovery, and helping them to pursue these
- Excellent listening and interpersonal skills
- Self-awareness and ability to reflect and learn from own experiences and those of others
- Effective organisational, planning, administrative and IT skills
- Demonstrating professional approach and boundaries in all situations
Closing date: 9am on Tuesday 9th July 2024
Shortlisting date: Monday 15th July 2024
Interview date: Wednesday 24th & Thursday 25th July 2024
Interview location: Safe Haven, 4 Manzil Way, Oxford, OX4 1XE
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref KEY-242
Are you a proactive, compassionate and collaborative individual with a proven record of engaging positively with young people, families, offenders, or other vulnerable groups? Do you have strong experience of providing support, advice and advocacy and the ability to assess clients’ needs?
If so, join St Giles as a Key Worker, where you will play an integral part in the new specialist multi-agency and multi-disciplinary Young Persons Team in Wolverhampton, providing a high-level service to vulnerable or at-risk young people (11-25) and their families across the different levels of need and support, from early help to children and young people in care.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a proactive member of the multi-disciplinary team, our successful candidate will share best practice with other team members in relation to approaches and strategies to support and engage young people and their families to achieve best outcomes, plus work collaboratively to develop plans of support and promote programmes of social education, activities, support, advice, and information, using a range of multi-sensory methods.
We will count on you to build positive relationships and promote the value of lifestyle changes to the client group and their families and to ensure that the voice of the child and young person remains central to their support and that they are proactively encouraged to build and contribute to their own programmes. You will contribute to multi-disciplinary assessments of children and families in need of support and provide both proactive planned programmes of support and an intensive service which will include interventions to support emotional wellbeing and health and substance misuse; creative arts activities; support responding risks of criminal, gang and/or sexual exploitation; mentoring; and sports activities. Maintaining accurate records of support and interventions is also a key duty.
What we are looking for
- Experience of engaging successfully with challenging people
- Experience in negotiating with partner agencies to establish links to further the aims of the project
- Experience of working to targets and recording information for performance monitoring
- An understanding of the client group and the challenges and motivations of young people
- Sound knowledge of using monitoring systems to record all aspects of the project
- Able to recognise the signs of child sexual exploitation (CSE) and take appropriate action
- Ability to set up and operate systems to monitor and report on work
- Excellent IT, interpersonal and communication skills, both verbal and written.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Successful candidates must undergo an Enhanced Child Workforce DBS check, on the basis that the post involves contact with vulnerable participants.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button. Previous applicants need not re-apply.
Closing date: 09th July /2024, 11:00pmInterview date:17th July 2024
Apprentice Recovery Coordinator
Location: Kirkgate, Leeds LS2, 7DJ
Salary: £16,546 per annum
Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.
The Role
Are you looking to start a rewarding career journey where you can gain a qualification whilst helping to improve the quality of people’s lives?
They are currently looking to build their Recovery Co-ordination teams, with some exciting and newly created opportunities at Forward Leeds. Their teams provide support for individuals who are experiencing problematic substance use. As an Apprentice Recovery Coordinator, you can expect the following:
· You will be supported to build the skills and knowledge to be able to provide specialist, tailored support to enable service users to make positive changes.
· You will work towards managing a caseload by creating, implementing, and reviewing recovery and treatment plans.
· You will contribute towards reducing substance-related harm to individuals and the wider community.
· You will work towards completing the Level 2 apprenticeship in Adult Care with a local training provider. This will include achieving Level 1 in functional skills (Maths & English) if you haven’t already.
Skills and Qualifications
· You will have a passion for making a difference and fair chances for all should be at the core of everything you do.
· You will be empathic and understanding in nature.
· As the role requires you to engage with study you must be willing to undertake a Level 2 apprenticeship in Adult Care with a local training provider. If you have existing health and social care qualifications at level 2 or higher then this may impact on your eligibility to undertake the role.
· A basic understanding of IT would be useful too as you will be using a laptop to help you carry out your job.
· The organisation recognises and values the support lived experience can offer individuals, this role encourages applicants who may have personal lived experience of alcohol/substance use and/or experience of accessing recovery services in support of alcohol/substance use/mental health issues. Community service and Volunteering will be taken into account.
Benefits
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family friendly policies
· Happy, Healthy You! – their wellbeing offers for their workforce
· Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
The organisation is an equal opportunities employer
The organisation value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.
At Interlink RCT we deliver rewarding work with people and communities and are committed to the wellbeing, support and learning and development of everyone in our small team. We provide an 8% non-contributory pension and 30 days annual leave and offer a flexible working environment.
We are looking for someone who is able to lead on marketing Interlink RCT and communicating with our 650 members. Please apply if you are passionate about working alongside communities, are creative and have experience of promotion and communication.
Interlink is a Culturally Competent and Disability Confident employer. All applicants will receive careful consideration for interview. For an application pack including role description and competencies for the role please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Norton Housing and Support is a well-established Charity and social housing provider, offering high quality accommodation and support services to adults with support needs.
As part of an exciting programme of expansion, we are opening a new development in Blaby, Leicestershire comprising of 15, 1-bedroom flats, generous office / communal space and landscaped courtyard garden. The scheme will offer Housing Management Support to individuals who have mental health diagnosis
Based at the scheme 30 hours per week, the Housing Officer will play a key role from the outset, ensuring that the service offers a friendly and mutually supportive environment that successfully integrates within the wider community and gives resident the best possible opportunity to maintain their tenancy.
We offer:
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives…. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular line management support and team engagement opportunities
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
-A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage (where applicable)
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
More About the Role
As a Housing Officer, you will:
- Supervise and be responsible for the day-to-day management of the accommodation, ensuring a safe and secure environment.
- Provide housing related advice and an intensive housing management service to residents.
- Work with residents to manage their accommodation and tenancy.
- Complete all tasks and work as part of the team in accordance with NH&S organisational values:
- person centered
- empowerment
- respect
- inclusiveness
- integrity
- working in partnership
If you have previous experience of housing management, including health and safety, and of working with vulnerable groups, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our supported accommodation settings.
You will need:
- Excellent interpersonal and communication skills
- The ability to earn and maintain the trust of residents, and staff from other organisations
- A warm, empathic and non judgemental approach
A qualification in housing would be advantageous, but full training will be given.
A full person specification and job description are available on our website.
Hours of work will be 30 hours per week, Monday to Friday.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Recruitment Process
Any offer of employment is subject to proof of right to work in the UK, two satisfactory references (one of whom should be your last or most recent employer, where applicable) and health screening questionnaire. Please note, we are currently unable to provide/transfer visa sponsorship to work in the UK.
The role is exempt from the Rehabilitation of Offenders Act 1974, and an enhanced DBS (criminal record) check is required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and ensuring that you complete the Supporting Statement by referring to the Job Description and Person Specification.
Applications without sufficient information, including an up to date CV / Supporting Statement will not be considered.
Unfortunately, we are unable to acknowledge all applications.
Interviews will be conducted in 2 stages
Please note, that we reserve the right to close applications early.
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
The client requests no contact from agencies or media sales.
Membership Administrator
We have an exciting opportunity for a Membership Administrator to join the team in this flexible working role.
We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: Membership Administrator
Location: Warwick/hybrid (2 days per week in Warwick office)
Salary: £22,000 - £25,000 per annum
Hours: Full Time (35 hours per week) less two hours paid wellbeing time, 9-11am on Friday mornings
Closing Date: Midnight on Wednesday 24th July
The Role
The Membership Administrator plays a central role, working closely with the Member Events and Partnerships Manager, membership team and members. This role will be vital to our commitment to provide first class customer service to our members, as well as building positive relationships with internal and external stakeholders, suppliers and partners by:
- Managing member information and enquiries
- Supporting the delivery of member meetings and events
- Supporting the administration of the member development and training programme
- Providing wraparound administrative support to the Membership team.
This is a diverse membership consisting of charities based in hospitals, mental health, community, and ambulance services and across all four nations of the UK. Members are all at different stages of their journey and have in common their drive to grow and deliver greater impact for their patients, staff, and communities.
Key responsibilities include:
- Act as the ‘first point of contact’ for all membership and stakeholder queries
- Management of member information held by NHS Charities Together
- Event administration for online, regional and national events and training
- Administrative support for member meetings and networks and wider team
- Communications support
About You
You will be an experienced and self-motivated Administrator with the skills to support the busy Membership Team. You should be an excellent communicator and sensitive to stakeholder relations; as well as passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will need:
- Excellent IT and word-processing skills, able to use MS office applications particularly Word and Excel
- Experience of managing mailboxes and responding to queries – acting as a first point of contact
- Experience of events administration and event booking systems
- Experience of managing a Customer Relationship Management (CRM) system or similar
- Excellent customer or member services skills
- Experience of administrative support for invoicing and budget management
- Excellent organisational skills, accuracy and good attention to detail
In return, you will have a supportive team, where you can shape your role and the direction of your work, and the opportunity to be involved in new, exciting and ambitious projects.
Benefits Include:
- 10% Employers Pension Contribution
- 28 days annual leave plus Bank Holidays as a minimum
- Flexible Working
- 2 hours per week Wellbeing time out for full time staff
- Apprenticeships, training and development opportunities
- Health Cash Plan
- Company Rewards
- Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in (Scotland or England based GO position), your interest in the role, how you meet the job description and person specification. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Database Administration, Membership/Charity Administrator, Budget Administration, Events Administration. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Service Manager
This is an exciting opportunity for a Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people aged 16-24 in our innovative Camden Kaleidoscope project.
Position: Service Manager
Location: Camden
Contract: Permanent
Hours: Full-time, 37.5 per week
Salary: £37,880 per annum inclusive of Inner London Weighting plus pension and benefits
Closing Date: Sunday 14th July – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
Interview date: Wednesday 17th July
About the Role
Camden Kaleidoscope, located in London, is an innovative, specialist-supported accommodation service focusing on mental health and complex needs. As a Service Manager you will lead a dedicated team to provide trauma-informed mental health support to young people between ages 16-24, an understanding and/or experience of trauma-informed practice would be advantageous. In addition, you’ll manage and develop a dedicated staff team including mental health support workers, volunteers and students so previous experience in line management and working in Mental Health accommodation services (or equivalent) will be required.
Key responsibilities include:
- Lead the process of continuous improvement for the service following Depaul UK’s annual project review and year planning cycle.
- Collaborate with external agencies to ensure coordinated and client-centred service delivery.
- Manage financial, IT, and building resources effectively per Depaul UK’s policies.
About You
You will have experience in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs.
You will need to have the following skills and experience:
· Experience and/or understanding of trauma-informed practice
· Experience in managing and working in Mental Health Accommodation Projects.
· Experience in managing partnerships with mental health and other professionals.
· Experience in managing budgets and expenditures.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Commitment to continued professional development with internal mentoring.
· Flexible working model for suitable roles.
· Supportive flexitime and toil arrangements.
· 26 days annual leave rising to 30 after five years’ service.
· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Financial wellbeing offering interest free loans and advances
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Cycle to Work scheme and interest-free season ticket loans.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· International Accident Cover – accidental death, permanent disability
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.