It Project Jobs

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Infrastructure Team provides the technological foundation for core business functions including network access, hardware and software, printers and remote working. The team is a key support function and provides a customer centric service, providing colleagues with the tools, systems and support they need to carry out their job roles efficiently and effectively.

This role is responsible for supporting the work of the Infrastructure Team providing overall IT Support and being the first point-of-contact to all staff across the UK, including home-based staff, by phone, email, and face-to-face at our office in London. 

You will provide a proactive service to all users in diagnosing faults, answering requests, providing training and guides, and timely solutions. You will also maintain the asset registers and helpdesk system ensuring they are kept up to date. You will need strong administrative skills with good attention to detail and the ability to communicate and articulate clearly, written and verbally.

You will support the delivery of technological solutions and services within Independent Age, consistent with organisation plans and strategies, best practice and agreed functional specifications and professional standards.

You should be able to demonstrate experience in a related discipline and/or have technical qualifications including, knowledge of IT service operations with incident management, request fulfilment, access management, and problem management.  Excellent customer service skills are also key. 

You should also have a basic understanding of Infrastructure management including Active Directory, file structures, and security, along with experience supporting Windows and Mac devices, Office 365, and end-user devices and systems, and working in a busy and dynamic office environment, supporting users in person and remotely.

The postholder will be supported with learning and development, with a potential opportunity to undertake apprenticeship training within the role. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age here.

 

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.

Closing Date: 23:59 on Monday 13 January 2025 

Interview Dates: Week commencing 27 January 2025

An exciting opportunity has arisen for an innovative, enthusiastic and ambitious leader to join King Edward’s School, Bath as our Director of IT.

As Director of IT, the position holder will be responsible for leading the development and application of IT systems and services throughout the School.  Through the management of the School’s IT Department, infrastructure, and resources, the Director of IT will ensure that the School’s IT provision supports all pupils and staff in accessing and using technology to enhance and enable their studies, teaching and work at the School.

As a leading member of the IT Steering Group, which is chaired by the Deputy Head (Academic), the Director of IT will also play a key role in the development and implementation of the School’s IT Strategy.

The successful candidate will have a proven track record of operating at a senior level, leading on both the operational and strategic aspects of an organisation’s IT provision. Whilst we welcome applications from those who have not worked in education before, the successful candidate will have a deep empathy and understanding of the role which IT can have in enhancing and supporting the delivery of teaching and learning, as well as supporting the School’s wider operational functions.

The postholder will be provided with a full induction, supportive line management and appropriate training. This role will be worked Monday to Thursday 8am to 4.30pm and 8am to 4pm on Friday with an hour unpaid break daily. 

Battersea's Infrastructure Services Team is seeking an IT Support Engineer to join us on a 1-year contract. Our team provides effective IT support and services in order to ensure the smooth running of the business, so we can help our dogs and cats effectively.

This role will provide 2nd line support to resolve IT issues that include the installation and maintenance of IT hardware, software and administering users via Active Directory and Azure services in a 7 day a week environment (on a rota basis), along with working on some periodical projects, and supporting users so that our systems and data remain secure and safe.

The ideal candidate will have experience of windows platforms including network printers, telephone systems, hardware, as well as detailed knowledge of Microsoft Office 365 and SharePoint site administration.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th January 2025
Interview date(s): From 15th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Do you have a passion for working with/supporting substance misuse services or with other socially excluded or vulnerable groups?

This project role will develop a guiding IT manual for the organisation

You will provide comprehensive IT services to Via staff and volunteers, including the setup and maintenance of hardware, software, networks, and telephone systems, ensuring their security and efficiency.

Your day-to-day duties will include:

• IT Documentation: Creation and maintenance of IT department processes, procedures, site documentation, and user guides.
• Technical Skills: Experience with Intune, SharePoint, and Windows 11. (ITIL and project management experience are desirable.)
• Device Setup: Configuration of laptops and mobile phones (with provided instructions).
• Physical Tasks: Occasional light manual handling (primarily laptops and network equipment).
• Travel: travel to various UK office locations.

Your Skills and experience will include:

• Microsoft Technologies: Proficiency in MS Intune and SharePoint.
• Documentation Skills: Experience creating and maintaining IT documentation (processes, procedures, user guides).
• Communication & Customer Service: Effective communication skills with demonstrable customer service experience.
• Technical & Administrative Proficiency: Demonstrable IT and administrative skills, including MS Office 365 and understanding of IT networks/infrastructure.
• Organisational & Time Management Skills: Excellent organization, planning, and time management skills.

If your attributes and skills align with and you would like to apply, please send your CV to , the closing date for applications is 9^th January.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.

The IT 2nd Line Support Analyst will play a key role in supporting the IT strategy and operational plans which supports the charity’s vision, mission and objectives. 

This role will be responsible for ensuring that IT services are successfully delivered across the charity by providing 2nd line technical support, completing system upgrades and onboarding new employees. In addition, this role will give the opportunity to support a wide range of technologies as well as work on key projects.

Main duties and responsibilities of the role:

Point of escalation, comprehensive troubleshooting, provide guidance to 1st Line Support

· Complete comprehensive troubleshooting of escalated tickets raised with the IT Team

· Document troubleshooting steps and progress and/or call closure details within the ticketing system

· Work on tickets based on priority

· Feedback to wider team on ticket trends or common issues occurring

· Provide guidance and support to assist and develop 1st Line Support

· Providing 1st and 2nd line support - troubleshooting of IT related Hardware and Software issues

· Building and configuring Laptops and mobile devices

· Active Directory administration including creating user accounts, resetting passwords, creating groups etc.

· Microsoft 365 admin centre administration (Exchange, SharePoint, OneDrive and Teams)

· Administering and supporting telephony systems

· Liaising with 3rd Party vendors for ticket resolution

IT inductions and employee onboarding

· Perform IT Inductions for new employees

· Process new starter tickets as per the new starter process.

· Complete setup of new starter hardware, software and user account

· Complete desk setup for office-based employees

General

· Assist other members of the IT department in ticket completion and project related tasks

· Maintain IT hardware and software inventory systems

· Assist ARUK employees to adhere to IT policies and Security guidelines

· Fulfil requirements of the Leaver Process

 

What we are looking for:

· Relevant formal qualifications or relevant experience

· Extensive knowledge and proven experience of: Troubleshooting, Windows operating systems, Microsoft Office 365, IT support principles, Active Directory, Providing 2nd Line IT support

· Knowledge and proven experience of: Telephony systems, Mobile Device Management, Remote and onsite IT support

· Demonstrates leadership skills with both practical and short/long term vision; ability to build relationships; strong team player.

· Excellent communicator – able to build rapport and demonstrate influencing and negotiation skills; excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity and an ability to learn

· Ability to explain complex IT information to all stakeholders

· Has a “can-do” attitude and is committed to delivering results and strives for continuous improvement

· A blend of logical and analytical thinking; innovative personality; able to see the bigger picture

· Strong ethical standards and a high level of personal integrity

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 5th January 2025, with interviews likely to be held week commencing the 13th January 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

What we are looking for:

We are looking for an exceptional Director of IT and Transformation to develop and lead IT transformation across the college, serving 650 staff, 6,000 students and the wider community.

You will be an accomplished and experienced IT professional who will play a key role in the development and implementation of an ambitious campus transformation framework which will underpin growth and the establishment of innovative practices, and infrastructure for our staff and learners to excel.

The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team.  You will be an integral member of the College Management Team.

If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer

Duties/responsibilities:

- To position IT as an enabler to education and innovation

- To oversee cyber security to keep the college, its learners, staff, customers and data safe

- To lead an IT strategy for investment and improvement to drive best practice and learner experience

- To work with the Head of Quality and Estates Manager to ensure wider transformation of the learner experience both on the physical and virtual campus.

Benefits

• Competitive salary and access to an array of on-site amenities, including a discounted gym, sports hall, fitness classes, osteopathy services, and a day nursery.
• Convenient location, just a 5-minute walk from Ewell East Station and free on-site parking.
• Opportunities for professional development, including free online qualifications.
• Be a part of a "Good" Ofsted-rated institution, recognised for its supportive staff, effective safeguarding measures, and commitment to student success.

At Nescot, we’re proud of our inclusive culture and we welcome all applications.

 This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

 Nescot is recognised as the ‘Employer of the year’ at the Surrey Business Awards 2024 and offers a wide range of benefits and wellbeing activities to staff.

 Closing date: Sunday 5 January 2024

 Interview Date: Wednesday 15 January 2024

We’re looking for a Site Reliability Engineer with drive, intellectual curiosity and technical capability to join our small but dynamic team. 

The role will work in both our Azure Native environment and co-location data centre. A significant proportion of our line of business applications remain hosted on Hyper-V based Private Cloud and will need to be “fed and watered” until they are moved to new platforms or technologies, a task that this role will assist with. These migrations offer the role holder learning and development opportunities.

Our Azure environment is almost exclusively “Azure native” primarily hosting our Digital Product using technologies including Azure App Services, Azure SQL, Application Insights, Sentinel, Log Analytics, Azure Data Factory, with “as code” Bicep pipelines tied to Azure DevOps.  This role will support the Head of Environments, Platforms and IT Security to ensure that our technology infrastructure is reliable, safe and future-proofed. As required, the role holder will also support project implementation within the Technology Operations remit, having a direct impact in moving us forward in realising our vision and mission.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are currently looking for a Back-End Developer who have previously had experience in developing with the .NET framework in C#. As a Back – End Developer you will be responsible for supporting back-end software development and working with the other development teams and QA. You will be working within the DevOps team and your colleagues across the directorate contributing to the design, build and continual improvement of RSC software applications. Your work will enable the Royal Society of Chemistry to maximise service delivery, high availability, performance optimisation and ensuring that services are efficient at accomplishing their duties, even as those duties scale and evolve.
 
About the role: 

- Design, code, test, refactor and document complex programs/scripts and integration software services.
- Provide expert technical guidance, ensuring best practice for development processes, specifically dev ops and continuous delivery pipelines.
- Undertake software development tasks as a key developer on the team; peer review and pair program to ensure quality and good design.
- Applies agreed standards and tools, to achieve well-engineered outcomes.
- Analyse and assess current and emerging technologies in order that all development is suitable for long-term use and future enhancement.

We are looking for:

- Experience developing with the .NET framework in C#.
- Strong understanding of advanced concepts such as generics, async methods, delegates and lambda syntax.
- Skilled in using design patterns, including MVC, Dependency Injection and others.
- Skilled in using ORM like entity framework.
- Skilled in using LINQ.
- Skilled in writing web services using REST, WebAPI.
- Knowledge of serverless architectures and cloud platforms.
- Ability to understand enterprise application architecture, taking into account security, data protection, performance and high availability.
- Knowledge of test-driven development, continuous delivery, code coverage tools, unit testing and pair programming.
- Understanding of a project and software development life cycle.

About the RSC

The Royal Society of Chemistry is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place.
 
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate.
 
Although this role is contractually based at our Cambridge office, you will have the opportunity to also work mostly from a UK location other than this, as agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our Cambridge office on ad hoc basis.
 
Benefits

At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:

- 26 days paid holiday per annum
- 35-hour working week with flexible options
- Enhanced maternity and paternity leave
- Paid volunteering days
- Pension plan with up to 12% employer contributions (depending upon your contribution)
- Life assurance at four times basic annual salary

If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description. 
 
Visit our website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
 
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
 
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
 
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information.
 
No agencies, please. All recruitment enquiries from third-party recruiters will not be considered.

Location: Cambridge
Contract type: Permanent
Hours: Full time
Salary: circa £50,000 per annum

You may also have experience in the following: .NET Software Engineer, C# Developer
Back-End Engineer, DevOps Developer, Software Development Engineer, Full Stack Developer (Back-End Focus), Application Developer, Cloud and Back-End Developer, Web Services Developer, etc.

REF- 218 798

Do you want to provide technical support and guidance to one of the UK’s largest charities?

Are you a strong organiser, with excellent communication skills?

We have a new opportunity for a Service Transition Coordinator to join our talented technology team and help fund lifesaving research.

About the role

As our Service Transitions Coordinator, you support and co-ordinate the transition of all new technology projects and changed existing services into operational support and BAU. 

Working closely with the Technology Service Delivery Manager and other Technology Operations Managers you’ll ensure new projects meet the requirements for service transition, leveraging predefined service templates and co-ordinating exceptions as required.

You’ll provide regular provision of status reports to senior managers, as well as arrange meetings with all relevant Portfolio and Operational parties to agree all supporting activities plus roles and responsibilities for new services.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

ITIL Certified (Foundation Minimum), you’ll have knowledge and practical experience of ITSM toolsets (e.g. ManageEngine) as well as previous experience of Transition Co-ordination.

With an understanding of process design and the use of tools such as Visio or similar you’ll have demonstrable experience of working in a Technology (IT) Operations/Service Environment.

To be successful in this role you’ll have the following skills and experience:
• Experience of working with a team of multi skilled/multi levelled staff
• Ability to organise and prioritise workload as required
• Excellent verbal and written communication skills
• Excellent customer service skills and an understanding of the principles and its importance to the reputation of the department
• Excellent stakeholder management skills

About us 

We research all heart and circulatory diseases and the things that cause them. Heart disease, Stroke, Vascular Dementia, Diabetes and many more. All connected, all under siege. Because our research is the promise of future cures and treatments. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you?

As an organisation we're open to flexible working arrangements. In return we offer a generous holiday allowance, an excellent working environment and a welcoming supportive group of colleagues.

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process 

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. 

How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Age UK has another exciting new opportunity! We are recruiting for a motivated Data & Insight Manager to lead and manage a team in the delivery and value maximisation of data and insights across the Age UK Network

As Data & Insight Manager you'll provide insight on the Age UK Network's collective impact, inform strategic thinking and decision making, and lead data change projects. Managing a team of data analysts and a project manager, the Data & Insight Manager will deliver against three key data themes (Service Impact, Information & Advice and Network Insight); as well as responding to a range of varied projects and requests.

With proven experience of leading and managing a data analysis and insights team, as well as strong statistical analytical skills, the successful post-holder will demonstrate a pro-active, strategic, and concise approach, with exceptional stakeholder management skills.

This is a pivotal moment to join Age UK, and we are looking for a passionate and motivated individual to step up and take the lead in this impactful role.

We are pleased to confirm this is a hybrid opportunity, a blend of home-based and office working. In person attendance at our London office will be up to once per week depending on activity.

Age UK Internal Grade: 5L

Must haves:

* Experience leading and managing a data analysis and insights team, with experience of managing multiple and varied projects and areas of activity, within a wider organisational framework.
* Experience of developing a data analysis and insights team, building a continuous improvement approach to both skills and processes.
* Experience designing and/or managing information systems and processes to inform service delivery, strategy, systems and ways of working.
* Strong statistical analytical skills with the ability to make connections between data, identify trends and highlight problems, with solid experience with data-handling tools, including client databases and analytics. Primarily Power BI, SQL, ArcGIS, including statistical tools such as R and SPSS.
* Experience of providing reports and presenting information in an engaging and accessible way, in a variety of formats and for a range of audiences (including senior managers).
* Experience of, and ability to, manage multiple internal and external stakeholders, effectively influencing across varying stakeholder groups and their multiple interests and demands.
* Ability to deliver to deadlines within a fast-paced environment, prioritising capacity across multiple demands and requirements.
* Excellent data management and numeracy skills, including the ability to run statistical analysis, to use Excel at an intermediate or advanced level, to identify trends and to visualise results.
* Knowledge of data quality approaches, data management and storage, with the ability to drive improvements across a team, while operating within an organisational framework.
* Ability to communicate insight and information to various stakeholders at all levels.
* Solid organisational and planning skills and the ability to work calmly and confidently under pressure, to prioritise one's workload and to proactively solve problems.
* Good interpersonal and relationship-building skills at all levels, and the ability to support internal stakeholders to scope projects that are feasible and effective.
* The ability to focus, to pay close attention to detail and to produce work that is thorough and of high quality.
* A collaborative, pro-active team player who is keen to learn and develop within the role.

Great to haves:
* Experience of data related to charitable service provision to older people, and/or data related to services for older people.
* Experience of using tools to perform statistical analysis, for example R or SPSS.
* Experience of working with CRM systems, such as Salesforce, Charitylog and Microsoft Dynamics.
* Experience of working within a federated structure, and delivering insights at a business to business level.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

About The Role
Are you a looking for a new developer role opportunity allowing you to lead on and deliver amazing products on our core Salesforce application suite? Then this is the role for you!
Reporting to our Head of IT and working closely with our amazing Product Owners you will be responsible for leading new applications built on our Salesforce platform (SaaS). You will work with a small team of five developers working to deliver value to our mission to support anyone affected by dementia.

You will have a strong Salesforce development background allowing you to also support and improve existing services and improve ways of working in line with good practice.

You will be responsible for:

- Leading on specific projects to develop services built on Salesforce that support our core mission of supporting anyone affected by Dementia.
- Experience of using CRM systems.
- To align with Salesforce best practice and standards.
- To advise product owners on the best approach to solving business problems.
- Develop appropriate testing approaches with Test Manager.
- Supporting Enterprise Architecture work where required.

Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.

We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
 
About you

We’re looking for someone with the following skills and experience:

- Current experience of developing products on Salesforce platform
- Experience of developing solution designs in line with business needs
- Skills in APEX development and custom Lightning Web Components
- Expertise with Salesforce Experience Cloud
- Experience with incoming and outgoing API integrations including Apex REST Webservices
- Strong knowledge of database design principles

Person Specification

- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Job Title:  Finance Officer
Reports to: CEO
Salary: £28,000 to £34,000 per annum
Hours: Full-time 40 hrs a week, 9am – 5.30pm

Bridge for Young People provides a home and support to young people (aged 16-25) who are leaving care or who are homeless. We have three houses in West Berkshire where we provide young people with a stable home, emotional support and practical help as they move into independence.

We are seeking a resilient, organised and self-motivated Finance Officer that has an exceptional eye for detail.  The Finance role is varied and includes a broad range of charity, financial and budgeting responsibilities as well as working with the Support Services Manager in supporting young people in their tenancy sustainment.

Principal Responsibilities

Financial Management and Reporting

• Process all financial transactions within QuickBooks and perform reconciliation of all control accounts and bank accounts monthly
• Carry out bank reconciliations and month end procedures as required
• Record and monitor donations and grants, restricted and unrestricted, ensuring they are error-free
• Prepare and process monthly support invoices
• Process payments, following authorisation, via our Faster Payment’s system
• Ensuring bank protocols and records are up to date concerning authorised signatories
• Provide high quality and effective financial reporting, support and assistance to the CEO and Corporate and Community Fundraiser
• Creating and updating budgets and forecasts for overall operations
• Coordinating the Payroll submission and payments in collaboration with payroll company
• Preparation of Housing Benefit Schedules for new properties
• Monitor and review financial systems and procedures and recommend, devise and implement more effective and efficient procedures
• Highlight financial risks to the CEO and suggest/develop possible mitigations
• Advise and adhere to Financial Policy and protocols and authorisation protocols.

Tenancy Management

• Act as the primary contact for young people’s questions and concerns on issues such as rent payments and service charge queries
• Manage housing benefit claims, liaising with young people and West Berkshire Council
• Calculate young people’s rent on receipt of monthly payslips
• Track rent and service charge payments to identify any delays or arrears, liaising with young people and the Support Services Manager as necessary
• Manage arrears.  Communicate with young people to remind them of overdue payments using a supportive approach
• Keep the Support Services Manager informed of persistent non-payment by young people, following procedures when necessary.

Technology

• Lead in providing technology recommendations to CEO
• Managing relationship with outsourced IT function

General Responsibilities

• To understand, adhere to and actively implement all the policies and procedures of Bridge for Young People and its services at all times
• To support the CEO in the development of strategies and the financial plans
• To operate and comply with the provisions of the General Data Protection Regulation and relevant Bridge for Young People policies on data protection during the course of undertaking the role
• To undertake training as required
• To assist with other work, events and projects as needed 
• To undertake additional tasks reasonably requested by the CEO and the Charity Team

Additional Training Provided

• General on-the-job training.  The successful applicant will also be required to undertake training identified and set out in Bridge for Young People’s Training and Development Policy and Procedures.

Personal Specification

Essential

• Financial management/bookkeeping qualification
• Experience of using an accounting package
• Ability to present financial and written information clearly, accurately and to a standard appropriate for external presentation
• Excellent time management and organisational skills to be able to deal with a multitude of tasks and a range of priorities
• Excellent communication and interpersonal skills, including the ability to explain financial information to non-finance managers
• Strong Microsoft Office skills
• Eligible to live and work in the UK
• A DBS check will be required

Desirable

• Working knowledge of charity accounting including principles of restricted fund accounting
• Experience of using QuickBooks
• Familiarity with charity accounts
• Experience with providing tenancy sustainment support
• Awareness of technology / managing outsourced IT function
• Understanding of challenges facing care leavers and homeless young people

Why work for Bridge for Young People

• Supporting young people and making a difference
• Opportunity to develop your career as charity grows
• Training opportunities to enhance your skills and knowledge.
• Employer’s pension contribution to NEST scheme

Salary: Clinical Band 7 £54,320 - £60,981 per annum inclusive
Contract Type: Fixed Term for 18 months
Hours of work: 37.5 per week

About the job role

We have an exciting opportunity for a Business Analyst in our Information team at St Joseph’s Hospice.

We are seeking a skilled Business Analyst to lead the analysis, design, and implementation of business solutions, specifically for the migration of clinical systems from our legacy platform to a modern cloud-based solution.

This role involves working closely with stakeholders from various clinical departments, IT teams, vendors, and external partners to ensure the successful delivery of the migration project.

About you

You will need:

• Conduct business analysis and requirements gathering to support the design of our next clinical system.
• Facilitate workshops, interviews, and surveys with stakeholders to elicit and validate business needs.
• Degree educated, preferably in an Information or IT-related subject.
• Advanced skills in Excel for reporting and business cases.
• Formal project management qualification.
• Proven experience in a Business Analyst position.

Where you’ll work?

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the apply button.

Closing date: 19 January 2025

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

The Role: 

• The Cloud Solutions Engineer will be responsible for acting as a technical lead on cloud infrastructure and systems to enable the completion of projects and improvements in the Digital Enablement Technology portfolio.
• The role involves technical requirements analysis, solution design and solution implementation of technology when required.
• The post holder would be required to work In collaboration with IT partners, assisting the Infrastructure Architect with overseeing the deployment of technology for various projects from requirements definition through to handover with support teams.
• BAU support is also required for complex issue troubleshooting and the support of specific technology areas.
• This role will work with Digital Enablement peers and 3rd party suppliers on the continuous improvement initiatives and the specification and delivery of technology infrastructure.  This includes cloud infrastructure, network services, telephony, servers, storage, and related software.  
• This role requires a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once or twice a month on average but may also require out of hours project working.

The Candidate: 

• We are seeking an experienced Cloud solutions expert with particular expertise in the use of Azure solutions.
• You’ll have experience of designing and managing Azure solutions within the Cloud Adoption Framework (such as the Hub/Spoke Model) with a proven ability to provide effective project specification, robust technical assurance, and well-informed challenge to supplier proposals.
• You will be in possession of Microsoft Certification in Azure Administrator Associate (or higher).
• You will have experience of and know how to problem solve for complex infrastructure implementation, system upgrades or migrations and operational troubleshooting.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.

Application Advice: Even if you don't meet every requirement of the role, but feel that you have sufficient skills and knowledge, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are also important. We keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your skills, knowledge and passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.