It Jobs
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of Role:
The ICT Officer will provide the first line technical support and ensures smooth ICT operations across the organisation. The role encompasses troubleshooting hardware/software and network issues, whilst managing devices via Microsoft Intune and maintaining Office 365 applications. Additionally, the ICT Officer is responsible for setting up and maintaining meeting room equipment, managing IT assets and ensuring security compliance. This hands-on position requires regular presence in the office to support the organisation’s ICT needs.
About the Role:
- Provide first-line technical support to end-users.
- Troubleshoot and resolve hardware, software and networking issues
- Respond to and resolve staff queries in a timely manner
- Ensure devices are up to dates, particularly with security patches and updates in the security centre.
- Assist in settings up and configuring PCs, monitors and other hardware.
- Manage office 365 applications and the admin centre.
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level.
- Proven experience in a similar help desk or IT support role.
- Proficiency in managing devices using Microsoft Intune.
- Strong knowledge of Office 365 applications and the admin centre.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good team work skills with the ability to work with different and sometime conflicting agendas.
Why you should Apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As an ICT Officer at Muslim Aid, you will ensure the smooth operation of our ICT systems and support our mission to make a positive impact. Provide first-line technical support, help overcome IT challenges, and achieve our strategic priorities. Join us and be part of a team dedicated to making a real difference through your expertise in ICT.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
For application, please click on the link below:
OR
To apply please submit your cover letter (no more than 1 page) and CV.
An exciting opportunity has arisen for an Advanced Practitioner Assistive Technology, Band 7 to join our Assistive Technology Team. This role will require the successful candidate to provide a high quality, evidence based assistive technology service, promoting participation, communication and interaction for children and young people accessing The Children’s Trust Therapy Services. Additionally, you will develop and deliver the service, in collaboration with multidisciplinary health, therapy and education teams.
Our service delivery aims to promote outcome focussed interventions, safe care, function, and participation, of children and young people accessing home, school, and community life. You will provide clinical leadership within the area of assistive technology, across the therapy service, ensuring the delivery of child and family focused goal led interventions at a highly specialist level, for children and young people accessing The Children’s Trust School and in-patient neurorehabilitation services.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
- Lead the provision of high quality, evidence based assistive technology interventions, for children and young people attending The Children’s Trust School and receiving in-patient neurorehabilitation.
- Provide clinical leadership to the Assistive Technology Team, identifying service priorities, service delivery methods and standards of practice.
- Provide assessments for complex augmentative and alternative communication (AAC) systems
- Identify service needs for AAC and selection of appropriate hardware, software, access, and mounting options, as per organisational policies and procedures.
- Understanding of mainstream technologies in specialist support, assistive technology, and computer access.
- Knowledge of environmental control and powered mobility.
- Lead in the design and implementation of communication and technology resources.
- Maintain and disseminate specialist knowledge of eye-gaze control and the use of eye-tracking, within clinical assessment and management.
- Develop therapy goals, plans and methods, in collaboration with the child and family/carers, as well as the Multidisciplinary and Education teams, founded upon evidence-based practice.
- Be an autonomous Practitioner, with responsibility and overview for Assistive Technology interventions, and maintaining relevant records and reports.
- Work closely with all members of the Multidisciplinary Team, as well as the child and family, to provide a fully integrated approach to the overall management of the child. This will include any home/school visits, professional child related meetings and/ or appointments, as required.
- Identify and utilise specialist assessments and relevant outcome measures, for children/young people receiving assistive technology interventions.
- Work flexibly across site as needed e.g. with the team in the Children’s Trust School
- Work flexibly in terms of hours, in order to meet the needs of the service, including an early evening (weekly) and one weekend day, per calendar month.
- Represent the Therapy Team and The Children’s Trust when appropriate, deputising for the Team as required.
- Undertake specialist assessments, externally responding to national and international requests.
- Act as the Lead Professional for complex case management and coordination, as and when required.
- Actively participate in, support and Chair relevant Multidisciplinary Team meetings, as and when required.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Baytree Centre (registered charity no 1175145) is a women and girls social inclusion project based in the heart of Brixton, working to support local women and girls from some of the most deprived wards in Lambeth.
Inspired by Catholic Social Teaching and in response to local needs we offer programmes that include skills development (employability, language), 1-1 coaching & mentoring, welfare support and creative & academic activities that build confidence and self-esteem, promote aspirations, broaden horizons and opportunities. We aim to help our beneficiaries improve life chances for themselves, their families, and their communities.
Our Facilities and Reception Team is currently composed of an Operations & Facilities Manager, a Morning Receptionist and a Youth & Family Coordinator Receptionist. The mission of our team is to ensure that the Baytree Centre is a “Safe and Welcoming” place for all. We are looking for an afternoon receptionist to help us in our mission.
The Afternoon Receptionist is responsible for ensuring the security and identification of all girls, parents/guardians, and volunteers entering the premises during the after-school youth activities as well as efficiently managing reception and answering enquiries with the support of the Youth & Family Support coordinator.
Key Duties & Responsiblities:
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Manage reception
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Lock up centre every day during term time
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Provide some ad-hoc administrative support for facilities management and youth service (e.g. update facilities posters around the building etc.)
Knowledge & Experience:
The ideal candidate can demonstrate that they:
- Have experience working in a client-facing role
- Have experience working with and/or around children
- Understand and have experience of safeguarding and health & safety procedures and practices
- Have a good standard of English (written and spoken) for taking messages and dealing with visitors, callers and service-users
- Are IT Literate and comfortable using Microsoft Office Suite especially Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft Teams
- Can deal confidently with all visitors, students and staff and know how to be diplomatic and patient as well as assertive and firm as needed
- Can deal courteously with all visitors, students and staff and are friendly and helpful and always greet visitors with a smile
- Are efficient, practical, proactive and able to stay calm under pressure to ensure that the Baytree Centre is always “Safe & Welcoming” especially during busy afternoons
- Are careful, organised and pay good attention to detail
Please see the attached document for the full job description and person specification.
This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
The client requests no contact from agencies or media sales.
Wheels for All is seeking an Operations and Administration Officer as we embark on an exciting period of growth. In this pivotal role, you will support the Operations team, the Executive Management Team (EMT), the Board of Trustees, the Finance team, and the wider organisation. Your responsibilities will span various operational, compliance, administrative, and support functions, ensuring the smooth running of our charity.
Title: Operations and Administration Officer
Salary: £28,000 FTE
Hours: Flexible. Open to options between 3 days (21 hours/ 0.6FTE and 5 days (35 hours/ 1 FTE)
Contract: Permanent
Location: Warrington Head Office base with hybrid working available.
Reporting to: Chief Operating Officer
Staff benefits
Wheels for All is committed to the health and wellbeing of our staff. We are proud to offer these benefits to all members of our team:
- Birthday bonus – take an additional day off to celebrate your birthday.
- Volunteering – take a volunteering day each year to support another charity or Wheels for All partner.
- Apparel – we will provide all members of staff with quality clothing to keep them looking and feeling good when out and about.
- Flexible working arrangements - including working from home and flexibility around caring responsibilities.
- Annual leave entitlement of 25 days - in addition to public holidays, increasing by one day each year up to a maximum of 30. (Note: pro-rata for part-time colleagues).
- Employee Assistance Programme - access to a 24/7 confidential helpline, counselling services and online information.
- Healthy and wellbeing - we welcome staff to embed regular exercise into their daily work lives. We provide access to a Cycle to Work scheme (unlocking savings of up to 47% on the cost of a new cycle and accessorises) and yoga classes at our head office.
Role responsibilities
Human Resources Support
- Recruitment: Support the recruitment process by helping to create job descriptions, place adverts, attract quality candidates and conduct assessments.
- Staff Onboarding: Ensure all new staff are welcomed and integrated into the organisation, guided by the new starter checklist.
- DBS & Safer Recruitment: Ensure the safety and well-being of all beneficiaries, by ensuring appropriate DBS checks are conducted for all employees, volunteers, trustees, and contractors who work with or have access to children, young people, or vulnerable adults and employees
- HR Administration: Support HR administration by managing contact databases, probation period deadlines and performance review schedules.
- Employee Relations: Help promote a positive work culture by facilitating open communication, addressing workplace issues and supporting the management of any employee conflicts or grievances.
- Managing Employee Benefits: such as the Employee Assistance Programme, annual leave entitlement and apparel.
- Training Requirements: Manage training schedule for the team, including first aid, health and safety, data protection and safeguarding.
- Employee Engagement: Help create and deliver initiatives to enhance employee morale and satisfaction, such as team-building activities and events.
- Asset Management: Oversee the issue, use and return of equipment used by the team, such as uniforms, phones, laptops etc.
Compliance Support
- Data Protection: Support the Data Protection Officer in ensuring compliance with data protection regulations.
- Audit Schedules: Oversee audit schedules for health and safety assessments.
- Documentation Management: Document and manage the retention schedule and naming conventions.
- Policy and Procedure Management: Manage the review schedule for policies and procedures, helping the Board and EMT ensure compliance with the Tier 3 Code for Sports Governance.
- Workplace Safety and Health: Help ensure a safe and healthy work environment by implementing safety protocols, training programmes and complying with regulatory standards related to workplace safety, such as workplace assessments.
- Insurance: Manage insurance policies schedules for equipment, personal liability, professional liability, etc.
IT Support
- Technology: Support the implementation of new technology solutions, such as HR and Monitoring and Evaluation systems.
- System Access: Manage access for systems like Worknest E-learning, SharePoint, etc.
- Microsoft Implementation: Create and manage Microsoft 365 accounts for staff and board members.
- Filing Structure Oversight: Maintain and oversee the organisation’s SharePoint filing structure.
- Equipment Maintenance: Ensure appropriate maintenance, updates, and training for IT equipment.
Executive Management Team (EMT) and Board Support
- EMT Support: Provide support to the Executive Management Team where necessary.
- Board Meeting Arrangements: Arrange board meetings and AGM, including communicating with members, taking minutes when required and filing documents.
- Governance Documentation: Keep the website updated with governance documentation.
- Trustee and Member registration: Manage the registration and setup for trustees and members
Office Management
- Point of Contact: Serve as the primary contact for internal and external enquiries, manage phone calls, and handle mail.
- Office Staffing Management: Oversee bookings, phones, and ensure adequate office staffing levels.
- Contract and Compliance Management: Oversee contract details and renewals for office equipment, supplies, health and safety checks, fire safety and liaison with landlord.
- Booking Assistance: Assist staff with bookings for vans, events, travel, etc. such as at our presence at the National Cycle Show and other major cycling and disability inclusion events.
Note: This job description is subject to amendment based on experience and consultation with the post holder. It provides a general indication of duties and may vary over time.
Wheels for All is a national accessible cycling charity which promotes inclusive cycling through a range of successful community engagement programmes
Salary: £42,453 starting salary (salary range will increase due to max £45,539 via the length of service) per annum (pro rata where applicable). Plus, Inner London Weighting of £4,190 if based in London.
Contract: Permanent basis
Hours: Full-Time 35 hours per week (excluding lunch breaks)
Location: London, Manchester, Birmingham, or Bradford. We will consider UK-based hybrid working options.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Experience of developing and implementing IT strategy.
- Experience of managing outsourced IT providers and other stakeholders.
- Experience of leading an IT advisory group.
- Working knowledge of networks, PCs and server environments.
- Understanding of Office365 including OneDrive and SharePoint.
- Ability to test, install and configure hardware and software with peripheral devices.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Insight into the needs, experiences and hopes of refugees and asylum seekers.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 Sunday 21 July 2024
Interviews: 6th August 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations.
- Skilled Worker visa: shortage occupations for healthcare and education.
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Tearfund is looking for a dynamic IT Training Coordinator for our exciting global environment, working to maximise the productivity and online safety of our staff.
Are you a clear thinker and confident communicator, with adaptable presentation skills, and an understanding of cross-cultural issues in a demanding international relief environment?
We regularly hear from staff worldwide who struggle to use IT due to a lack of familiarity or skills. You will be responsible for providing high-quality IT Training and core competencies to our users with;
- IT training needs assessments across the organisation,
- development of high-quality Staff IT effectiveness training,
- development of Staff IT ‘Safe use' training, to keep our charity's data safe,
- monitoring and delivering risk-reduction IT training to users who access Tearfund data & systems
Key Objectives to ensure consistent, accurate, and effective IT training across all Tearfund staff for
- Google Workspace skills
- Basic IT skills (including working in a globally dispersed & mobile organisation)
- Basic Cyber & Data Protection skills
Do you have good IT skills, and can research new software and changing technologies?
You will develop or adapt key IT Training modules to be part of corporate inductions, country/site orientations, and mandatory annual staff competency tests.
Are you good at trouble shooting issues, and handling all the “How do I” questions?
This post would work alongside IT Support to help provide the "on demand" support for Excel/Sheets, Calendar, Mail, and other essential applications users work with daily.
Applicants must be committed to Tearfund's Christian beliefs.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
Contract: This is a part time (17.5 hours per week) contract, flexible working hours will be considered. The full time salary is £31,990 per annum and the part time salary is £15,995 per annum.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
2nd Line IT Support Engineer
Based in Stanmore/Berkshire - onsite
Salary circa £30,000 - £35,000 per annum dependent upon experience.
As a successful 2nd Line IT Support Engineer, you will have strong communication skills and a desire to provide outstanding service to Norwood’s client base. If you want you to join our dynamic team as a 2nd Line IT Support Engineer, please apply!
ABOUT THE ROLE
The role of the 2nd Line IT Support Engineer will involve working as part of a team providing 1st and 2nd line remote and on-site support to the services across London and a site in Berkshire. The ideal candidate for the 2nd Line IT Support Engineer role will have at least 3-6 years of experience in Windows Server and Desktop focused IT support. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. . You will have strong expertise and the ability to provide rapid solutions and working flexibly in resolving and further investigating possible escalations.
MAIN DUTIES AND RESPONSIBILITIES
- Managing and maintaining computer hardware and software issues from logging to resolution, to ensure high levels of availability of the supported business applications.
- Liaising internally and externally with technical support companies and suppliers and working alongside the IT Manager and Application Support team, the role of 2nd Line IT Support Engineer will involve the following tasks:
- Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.
- Liaising with Support Companies to get issues fixed.
- Configuring, installing and supporting any client hardware and software.
- Configuring, installing and supporting mobile devices and internal phone systems.
- Assisting with new user desk setups, desk moves and associated cabling.
- Processing new and leaver’s accounts.
- Maintaining Asset register of all IT equipment.
- Managing, assessing, and reporting on project activities to meet deadlines.
- Focus on solving customer’s problems, striving to understand their needs.
- Be aware of the key IT and cyber risks, proactively operating to minimise these risks within the remit of the role, acting quickly to notify of any potential or identified IT risks through the appropriate incidents and escalations process
- Maintaining end-user computing solutions including physical desktops, mobile devices (laptops, tablets, smart phones), printers, and end-device security including remote access technologies.
- To be a car driver and have access to a car during office hours and willing to drive between locations.
ESSENTIAL TECHNICAL SKILLS
- Windows Server 2016/2019
- Windows 10/11 desktop systems
- Microsoft Azure
- Office 365 and the MS Office Suite
- Microsoft Exchange, Teams, OneDrive, SharePoint
- Active Directory
- Group Policy, DNS, DHCP
- Desktop Deployment Services
- Networking (Switching/VLANs/Routing/Firewalls – Cisco and HP preferable)
- Email and Web Filtering Systems
- Managed Antivirus
- Enterprise Wireless administration
- Printer Management
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest 2nd Line Support Engineer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
Purpose:
To support ARC’s staff and stakeholders in their use of technology, to further ARC’s aim of conserving amphibians and reptiles and saving their disappearing habitats.
The IT Systems Coordinator will be responsible for the support and maintenance of ARC’s IT systems and infrastructure; for the support of ARC staff, volunteers and other stakeholders using the technology; for identifying potential improvements; and for the implementation of agreed changes. The IT Systems Coordinator will be aided in this by ARC’s third-party IT support provider.
Duties/Responsibilities:
- Support local and remote staff using Windows 10/11 and MS 365 Apps for Business.
- Support of ARC’s fundraising and volunteer database systems (in tandem with ARC’s database suppliers).
- Maintain and administer core apps and infrastructure (e.g. Entra/AD; LAN; VoIP; file/print; mobile phones; AV equipment; MS 365 apps and email) alongside ARC’s third-party IT support provider.
- Implement technological changes with ARC’s third-party IT support provider.
- Provide technical support to ARC’s Communications Team relating to the maintenance of the Trust’s intranet and website (working with the website CMS supplier).
- Provide advice and guidance to staff regarding information security and data protection as required.
- Coordinate regular information security refresher training.
- Coordinate/ deliver staff software training as required.
- Refine and deliver IT inductions for new staff.
- Budget for hardware and software replacements.
- Liaise with ARC’s support provider and suppliers and assist in reviewing contracts.
- Take a key role in ARC’s incident response team.
- Co-ordinate and lead in ARC’s internal IT Subgroup.
- Participate in meetings with IT representatives from ARC’s partner organisations.
- Assist with data processing of stakeholder registrations and communications preferences.
Working Relationships:
The IT System Coordinator has no line management responsibility but there may be periodic opportunities to supervise interns or work placements. You will report to the Admin & Finance Manager but will work closely with workstreams across the Trust, ensuring that all of ARC’s staff have the knowledge of, and confidence in, the technology they require to achieve their conservation objectives. You will also be required to liaise with various third-party suppliers and support providers.
The client requests no contact from agencies or media sales.
Administrative and IT Assistant
We are hiring for an Administrative and IT Assistant
The charity is an international movement, an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
Position: VAC0091 Administrative and IT Assistant
Hours: Full-time, 35 hours per week (flexible working available after probation period)
Location: London
Salary: £30,146.98 pa plus travel to work allowance up to £3,700 pa
Contract: Permanent
Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.
Closing Date: 26th July 2024
About the Role
In brief, this role involves being the first point of contact for any IT related issues at Sunbury Court, in terms of reported issues from Presenters, Delegates, Customers or Staff. Assist personnel and delegates with Microsoft 365 request including the desktop suite & maintain the delegate devices held at ICO.
The role will also aid the ICO processes for visitors including Delegate Visa processes and documents needed by the Zones and Territories. Provide any further administrative support required.
About You
The successful candidate will have:
- A level or equivalent within an IT Discipline (A degree in computer science or equivalent).
- A broad technical knowledge of IT, PC’s/peripherals, and their architecture
- Good software and hardware troubleshooting skills
- Good knowledge Microsoft office Suites and core application suites
- Excellent communication and interpersonal skills
- Good customer facing skills.
- Good organisational skills, able to take a methodical approach to service issues.
- Ability to work under pressure to meet SLA's and remain calm in stressful situations.
- Ability to support mobile devices (Android & IOS)
- Strong administrative skills including use of Microsoft 365 suite.
- Empathy with the aims and ethos of the charity
You must be in sympathy with the aims and objectives of the organisation.
If you are a humanitarian at heart, motivated to work for and with the leader of a global Christian church and charity, we are keen to hear from you.
If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.
Other roles you may have experience with could include Admin, Administration, Administrator, IT, IT Administrator, IT Administrator, Administration IT Support, IT Support Officer, Admin and IT Support Officer, IT Coordinator, IT Helpdesk, IT Support, IT Support Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prospectus is excited to being working with UK Youth in their search for an IT Manager, who will manage the day-to-day IT operations of the charity. This is a full time, permanent position, based in London (Hybrid).
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives. UK Youth plays a unique role in addressing; the lack of investment into the youth sector, the lack of cross sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
Reporting to the Head of Operational Improvement, the IT Manager will ensure the smooth and effective management of day-to-day IT operations, including operational management of all IT systems and their maintenance, governance, digital and data security, and procurement. The post holder will act as the first line of IT support, managing the service desk function of the IT team, ensuring an effective service for users across the charity. Finally, the IT Manager will manage and monitor IT data protection, ensuring GDPR is up kept throughout the organisation.
To be successful, you will have demonstrable experience in IT operational management, with experience resolving IT challenges. You will have strong technical knowledge in both software and hardware, including Microsoft 365, Cyber Essentials etc. You will have demonstrable interpersonal and communication skills, with an ability to build rapport and relationships with stakeholders across all levels of the organisations. Finally, you will have an understanding and an appreciation of the work that UK Youth do, with empathy with the needs of young people.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are at an exciting time in Dandelion Time’s development and will be implementing our new Strategic Plan over the next 4 years. The role of Business, Data and Compliance Manager will play an integral role in supporting the Senior Management Team to do this.
Founded in 2003, Dandelion Time is a growing rural-based charity working with the most vulnerable children affected by trauma and mental health issues. Over the years Dandelion Time has helped thousands of people and intends to transform many more lives as we expand our services in Kent.
In this role you will report to the Director of Finance managing the IT infrastructure, Data Protection, procurement contracts and policy requirements for the Charity to enable it to meet its legal, strategic and operational objectives.
As we continue to grow there is real scope to develop both the role and your own career progression.
People are at the heart of everything we do at Dandelion Time, whether they are our staff, volunteers, or the families we work with. Being hands-on in the natural world is the basis for our activities and creativity at Dandelion Time. We care for the earth, plants, animals and each other. But whatever the role, you will be helping to transform the lives of vulnerable children in our community.
The successful candidate will work 3 to 3.5 days per week over 3 or 4 days. The pro-rated salary for this role is £18,600 for 22.5 hours and £21,493 for 26 hours.
Ensuring we have a happy and healthy work-life balance for all our staff we offer flexible working arrangements to allow you to work in a way that suits your individual lifestyle. Additionally we offer 25 days holiday (pro-rata) with the ability to purchase additional leave, matched pension scheme up to 5% and an enhanced sick pay scheme.
Our stunning farm setting means you can reap the benefits of our beautiful, homely environment and the joys that working in the great outdoors and with animals bring.
Children should grow up in a safe and nurturing environment, to feel loved and free of fear
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The client requests no contact from agencies or media sales.
About Article 19
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination.
Together with our partners, we:
THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
DO: We lead work on the frontlines of expression through our nine regional hubs across the globe.
PROPEL: We propel change by sparking innovation in the global freedom of expression movement.
When you work with ARTICLE 19, you’re not just joining an organisation – you’re joining a movement for a freer, fairer world.
About the role
We are seeking an IT Tech Support Team Lead to support ARTICLE 19 during its migration to the MS365 platform and applications. The ideal candidate will be responsible for overseeing A19’s technical support operations, including deploying, optimising and supporting applications and users across the organisation. The candidate will play a crucial role in managing user accounts within Azure AD (Microsoft Azure Identity) and maintaining A19’s Microsoft 365 ecosystem. The candidate will also do device management, including the use of Microsoft Intune, and play an integral role in the rollout of new policies and procedures following A19’s migration to the MS365 platform.
What you will be doing day to day
- Lead the IT Support Team in providing exceptional technical assistance across Windows and Mac platforms.
- Provide comprehensive software support, including installation, configuration, maintenance, and troubleshooting application-specific issues, including management of user accounts, permissions, and access controls within Azure AD.
- Oversee the deployment, maintenance, and troubleshooting of Microsoft 365 applications and services, including Teams, OneDrive and SharePoint.
What you will bring to the role
- Expertise in managing Azure AD and Microsoft 365 solutions.
- Proficiency in supporting both Windows and Mac environments.
- Exceptional communication and training skills, capable of engaging with a wide range of stakeholders and empowering staff with varying levels of technical expertise.
- A problem-solver who is proactive in identifying challenges and opportunities within IT/security environments and agile in implementing solutions.
Our culture
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.
We are a people-centred and flexible employer and a friendly and passionate global organisation that lives and breathes the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.
Our reward package
We offer comprehensive benefits, including a range of wellbeing plans, generous paid leave and public holidays, family-friendly policies, and generous sickness and absence leave.
How to apply
If you want to contribute to a world where people can freely express their voice and to support colleagues in this journey, please visit our careers page and complete our online application form.
Closing date: Friday, 12th July 2024.
Interview date: w/c 15th July 2024.
Please note that we will be reviewing applications on a rolling basis; we reserve the right to close the vacancy before the stated closing deadline.
We appreciate that no candidate will meet every requirement of the role; if your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to hear from you. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact us.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
![Growing Hope logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/sq4te8_ivte_2024_03_28_03_00_50_pm.jpg)
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The client requests no contact from agencies or media sales.
Programme Information Analyst
Contract: Permanent, Full Time,
Location: The role will be based in the UK or one of the following countries where WaterAid works, subject to right-to-work eligibility in the respective countries. Ghana, Kenya, Nigeria, or South Africa
For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. If UK-based: £43,668 - £45,851 (depending on experience) or equivalent established grade F in the country of employment.
About WaterAid:
Want to use your skills in data analysis and reporting to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our Programme Information Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Programme Operations Team team enables the effective management of the International Programmes Directorate (IPD) through the provision of robust high quality programme management policies, processes, tools, management information and systems so that programme staff are empowered to undertake effective planning and delivery of programmes and projects as well as ensure high quality reporting of programme performance to the wider organisation.
About the Role:
As our proactive and strategic Programme Information Analyst, you will identify information needs of key stakeholders, and define and develop reports and dashboards in response to these needs.
In this role, you will be responsible for improving the quality of key programme performance data through supporting the embedding of quality assurance processes, setting standards and tools, and providing training.as well as strengthening the capacity of CP and regional colleagues to systematically collect, analyse and use programme data to inform decision-making processes and organisational learning.
You'll also:
- Be responsible for the collation and analysis of operational and consolidated programme information for key audiences and reporting processes (including the Global Performance Measurement framework).
- Organise, analyse, makes accessible and promote programme data at a global level to inform global decision-making, learning and reporting
- Represent Programme Operations in organisational and cross-department data quality and data management initiatives
- In response to organisational and user requirements, define, develop, manage, maintain and update a suite of reports and dashboards that provide data for reporting, Country Programme SMT decision-making and key programme information for UK staff.
About You:
- Demonstrable experience of gathering and analysing requirements.
- Demonstrable hands-on experience of designing and building reports and dashboards using a variety of tools.
- Experience using and managing data collection and analytical platforms.
- Excellent writing skills, ability to disseminate and communicate complex information in a clear and concise manner.
Although not essential, we also prefer you to have:
- Experience and expertise at writing SQL queries within SQL Server or similar tool
- A general understanding of the WASH sector, and Programme and Project Planning, Monitoring and Evaluation.
Closing date: Applications will close at 23:59 on Sunday, 21st July 2024. Availability for an interview is required for 25 and 26 July 2024. Remote interviews will be via Microsoft Teams
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a mandatory cover letter answering the following three questions in one document either Word Document or PDF format. Please note that applications without a cover letter will not be accepted.
- Describe your experience of designing and developing reports and dashboards
- Explain how you have assisted with improvements to data quality
- Describe how you have identified the information needs of a variety of stakeholders
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
![WaterAid logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/q3vsfzr_mfo_2024_03_27_08_54_05_am.jpg)
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At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.
We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
We are looking for a dynamic individual to take on the day-to-day administration of BVSC. This is a key role at BVSC – a varied, interesting, creative role that requires a solid background in IT, database management, website maintenance, administration and supporting a large team.
Key Duties:
- Reviewing, refining and managing our database and website
- Ensuring the Community Directory is up to date, ‘live’ and reviewed regularly, with organisations supported to update and amend their own directory entries
- Providing administrative support to the CEO and HR & Governance Manager in their day to day work
- Supporting the Office Manager with induction and provide general support to the staff team with IT
- Being a key member of the social media and communications team
- Managing room bookings, events and CEO diary
- Supporting the Office Manager to manage the office service contracts
Planning Reviewing and Organising
- Overseeing the day-to-day BVSC administrative processes which include booking rooms, diary management, receiving phone calls, managing a general email inbox, updating our website and database, helping problem solve if occasional IT issues occur.
- Processing and recording Community Lottery applications.
- Team members are responsible for their own administration; however you will provide admin support to the organisation eg booking training courses, managing room bookings, offering support to staff that are facilitating Teams meetings/training events.
- Maintaining levels of stationery and office supplies as appropriate.
- Ensure all electronic and paper record systems which contain sensitive or person identifiable records are stored in compliance with the Data Protection Action and our Information Governance standards.
- To actively plan, support, and administer BVSC’s networks, internal and public meetings – taking minutes when required.
- To review current electronic filing systems, keeping folders organised, up to date and using archive appropriately.
- To be a key member of the communications team that manage the BVSC Twitter, Facebook and Instagram accounts keeping them current and relevant by scheduling content created by the team.
- Raising and processing Purchase Orders to buy equipment and services for the organisation.
Communication
- Respond to general enquiries, answer the BVSC phone and being the first point of contact in the office, ensure delegation of this responsibility in your absence
- Communicating with all partners via email, letter and over the phone
- Being the key point of contact for all suppliers and support contracts
Research, Support & Development
- The post holder will help produce regular impact reports for senior staff
- Contribute comprehensively to the annual workplan, updating and completing actions as they arise
- Support BVSC and our member groups to meet quality standards as needed
- Research local and national events, training and funding opportunities to publicise for the charity sector
- To undertake any other duties which the CEO, line managers or Trustees may reasonably require.
Person Specification
Essential
- Experienced office administrator with excellent interpersonal and communication skills
- The ability to work as part of a team and provide efficient and professional administrative support to other office members
- Excellent working knowledge of Microsoft 365 suite including Word, Excel, Outlook, and a range of 365 apps e.g. Teams, Forms, SharePoint – these are used daily
- Excellent IT skills and experience of maintenance and input to CRM database systems
- Experience of working within a framework of confidentiality and with access to sensitive personal data
- Knowledge of website management and maintenance (WordPress and Drupal)
- Experience of using various design, communication, or project planning platforms e.g. Canva, Sway
- A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
- Ability to develop and maintain relationships with colleagues, professionals, and voluntary sector providers across the borough
- Enthusiasm, flexibility and a positive ‘can do’ attitude
- Ability to prioritise your own workload and effectively manage several tasks at any given time
- Strong organisation and planning skills and the ability to work with initiative and with limited supervision
- The personality and temperament to deliver in a sometimes fast changing and busy environment
Desirable
- Existing knowledge of local voluntary services and resources
- Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
- Ability to contribute own ideas and solutions to the team
- A good level of written and spoken English and grammar, numeracy, attention to detail with high level of accuracy
- Alignment to our organisational values
Please return your CV and completed questions by Thursday 4th July 2024 (10am).
You will be advised if you are shortlisted and informed of the interview date which will take place on either 23rd or 26th July (mornings). If you have not heard from us by Tuesday 16th July, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
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The client requests no contact from agencies or media sales.