Insights Jobs
CRM Learning and Engagement Manager (known internally as DARS Senior User Engagement Officer)
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
Permanent contract.
Grade 7: annual increments from £36,924 to £45,163 per annum, with possible extension to £49,250 – plus an Oxford University Weighting of £1,500 per year (pro-rata).
Hybrid working, a mix of vibrant Oxford office and home.
Flexible, life and family-friendly employer.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
· User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
· Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
· Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
· Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
· Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
· Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
· Interpersonal Skills: Excellent interpersonal and customer service skills.
· Technical Proficiency: Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
· Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
· Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE .org
· Training and Development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loans
Application process:
· Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for vacancy 176202, known at Oxford as ‘DARS Senior User Engagement Officer’.
· Applications must include both a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 14 November 2024 can be considered.
Interviews are currently scheduled to take on 25 November 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation. We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.
As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.
This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.
Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.
Applicants must be able to work within the Christian ethos of The Salvation Army.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.
Closing date: 10th November 2024 at 23.59pm
Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early.
In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.
Are you ready to make a profound impact on global sexual and reproductive health? As MSI's Director of “Leave No One Behind” Strategy, you'll be at the forefront of transforming how essential Sexual Reproductive Healthcare reaches the world's most underserved communities. This senior leadership role combines strategic innovation with hands-on impact. You will help shape global health policy, pioneer new service delivery models, and work with teams worldwide to break down barriers to healthcare access.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
MSI provides services via our Outreach, Public Sector Strengthening and MSladies channels to underserved and marginalised communities. In MSI we call these “Pillar1, Leave no-one behind channels”. These channels are the core of our high impact delivery (high impact clients, adolescents, those living in poverty).
Specifically, the role is accountable for: 1) engaging and representing MSI in sector dialogue relating to Pillar 1 to contribute to sector learning, influence and impact; 2) development of pillar 1 operational best practices that can be cascaded across MSI countries to further improve impact; 3) developing MSI overarching “Leave no-one behind” strategy and leading testing of new models of service delivery
The Director is a member of the Senior Leadership Team of MSI and is a member of the Technical Services Team. This role reports to the VP & Director of the Technical Services Department. There is a high level of interaction with MSI’s Executive Team, Regional Directors Fundraising team. It is a full-time role, based out of London or core countries where MSI has an operating entity, with possibility of remote work for exceptional candidates. This role will require extensive travel to MSI Country Programmes in Africa and Asia, London, Europe and USA to ensure that we are in the right places, at the right time, among the right people to further our mission.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values. This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform in this role, you’ll need the following skills and experience:
The ideal candidate for this role will bring a unique blend of technical expertise, strategic thinking, and leadership skills to drive our mission forward. We are looking for someone who can navigate the complex landscape of global sexual and reproductive health and rights with confidence and innovation.
- You should possess a comprehensive understanding of SRHR guidelines, policies, and best practices on a global scale. Your knowledge should span across short-acting and long-acting contraception methods, safe abortion practices, and strategies for reaching adolescents and marginalized communities. A strong background in health system strengthening is crucial, including familiarity with different health system frameworks and how they contribute to overall system performance.
- Significant technical experience at an advisory level in SRHR. Have designed and produced best practice guidelines or training materials related to SRHR best practices, and operations, especially in remote service delivery, SRHR in the public sector; or in reaching adolescents. An understanding of global and regional SRHR trends, as well as awareness of the latest research and evidence-based practices, will be invaluable in this role.
- Strategic acumen: We're seeking a strategic thinker who can translate complex data into actionable insights. You should be adept at identifying unmet consumer needs and market gaps, and able to develop compelling strategies that align with our broader business objectives. Your ability to anticipate future scenarios and develop innovative responses will be crucial in navigating the ever-changing landscape of SRHR.
- Leadership: The role requires exceptional leadership skills, particularly in "boundary spanning" – the ability to inspire and facilitate cross-disciplinary collaboration. You should be comfortable working across cultures and at all levels of organizations, (including the Executive Team at MS)I, building trust and fostering collaboration among team members, partners, and decision-makers. You should possess a track record in achieving ambitious goals at a senior level.
- Communication: Your communication skills should be “top-notch”, allowing you to present complex ideas with clarity and confidence in various settings, from international conferences, donor meetings to practical technical workshops. We're looking for someone who can tell compelling data-driven stories, translating technical information for both expert and non-expert audiences.
- Problem solving and analytical thinking: You should bring highly developed critical thinking and problem-solving skills to the table. We need someone who can approach complex issues methodically, identifying patterns and trends in information, and proposing practical, innovative solutions. Your ability to work creatively with limited resources and adapt quickly to changes in the SRHR sector will be critical.
- Fundraising and Networking: We are looking for someone with a wide network of contacts at senior levels within the SRHR sector, who can leverage these relationships to further our mission and foster innovation and learning.
- Ideal Additional Qualifications: While not required, we would value candidates who bring additional skills such as: fluency in French, direct experience as an SRHR healthcare professional, knowledge of climate change impacts on SRHR, and expertise in integrating gender equity and social inclusion into contraception programs.
If you're passionate about making a global impact on sexual and reproductive health and rights, and you possess this unique blend of skills and experience, we want to hear from you. Join us in our mission to leave no one behind in accessing crucial SRHR services.
Please view our job framework on our website.
Location: London Support Office (hybrid working – minimum 2 office days per week) or where any MSI country programme operates.
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent
Salary: £66,200 – £86,700 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 12
Closing date: 7th November 2024 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We know how much difference a Health Play Specialist can make to children who are
seriously ill and for a lot of hospitals and community healthcare settings these roles can fall by
the wayside when budgets are critically tight. Our pilot Starlight Health Play Specialist project
has now demonstrated the positive impact of play staff for babies, children and families.
We’ve already learned so much and are designing an impact assessment tool with the
practitioners. Although the setup of the project is done, there is lots of learning still to do and
the manager of this work will facilitate and maximise this learning.
Starlight Health Play Specialists not only create the time, space and opportunity for children to
play, whether that’s for preparation for procedures, management of anxiety, entertainment
during long periods of boredom or aiding recovery. They carry out on-the-ground research,
measure impact of activities, sharing their learning with us and help us to really understand
what makes a brilliant Health Play Specialist and develop standards and training.They are
beacons of good practice, championing and protecting play in healthcare – and that is where
you, our new Play Specialist Programme Manager, come in.
This post will deliver policy outputs across the Young Lives programme, with a strong focus on laying the foundations for a new Young Lives ResearchHub on Climate Change and Environmental Shocks. The delivery of high-quality impactful policy outputs is central to the success of Young Lives as an innovative international longitudinal study, including supporting new fundraising opportunities.
The post holder will report directly to the Young Lives Deputy Director, and will work closely with the Young Lives Director, Senior Researchers and Head of Communications based in Oxford. S/he will also collaborate closely with researchers and policy leads in each of the four Young Lives study countries.
At ODID we embrace and cherish our differences, and endeavour to be considerate and welcoming of all. You are most welcome at ODID, without the need to hide any part of who you are. We acknowledge societal inequalities and how these affect us, and those around us, personally and professionally. We hold an Athena Swan bronze award in recognition of our efforts to introduce organisational and cultural changes which promote equality, cherish diversity and create a better working environment for all. We are also taking active steps to promote race equality and reduce the risk of bias and discrimination. We work together to enrich, fortify and grow our community and dedicate our combined efforts to teaching and research to increase our impact and influence in development debates at the national and global level. We encourage all eligible candidates to apply for our vacancies and join us in pursuing our goals.
Responsibilities
- Contribute to laying the foundations for a new Young Lives (YL) Research Hub on Climate Change and Environmental Shocks.
- Support the Deputy Director to deliver the YL Policy Influencing Strategy and key research-to-policy outputs across the YL programme, including key messages, policy briefs, impact case studies, blogs and other policy focused materials relating to YL research themes. Key themes include education and skills, employment, health & wellbeing and family lives, with a specific focus on the crosscutting impacts of climate change and environmental shocks, poverty and inequalities.
- Track and analyse international and national policy debates, with a specific focus on the impact of poverty, inequalities and climate change on young people in low- and middle-income (LMICs) countries, including the disproportionate effects on girls and women.
- Proactively engage and build relationships with key international policy stakeholders working on the impacts of poverty, inequalities and climate change in LMICs, including policy influencers and practitioners (e.g. governments, donors and civil society), research-to-policy networks and researchers.
- Work closely with the Deputy Director and YL Country Directors to identify opportunities to influence policy debates both internationally and in the four study countries and provide technical support in developing research-to-policy engagement plans.
- Work closely with the YL Head of Communications to ensure research findings and related policy implications are effectively disseminated for maximum impact, including through website and social media, webinars, conferences, policy events and meetings to encourage the maximum uptake and impact of Young Lives evidence. Represent Young Lives at external events and meetings where necessary.
- Provide support to the Young Lives Director and Deputy Director in the development of fundraising proposals and submission of grant applications to generate future Young Lives research income.
Selection Criteria
Essential selection criteria
- Education to Degree level in a relevant subject (e.g. social or public policy, development studies, sociology, anthropology, or economics).
- Substantial experience in a policy analysis/advocacy role within the international development arena, including experience of developing and implementing policy influencing and engagement strategies.
- Proven track record of contributing to high-quality policy-related publications, including policy briefs and blogs. Significant experience of using research evidence to engage with policy and practice.
- Broad knowledge of relevant international policy and practice debates including the cross-cutting impacts of climate change, poverty and inequalities on young people in LMICs.
- Excellent analytical skills, able to synthesise and distil key messages from a wide range of technical academic research and policy reports.
- Excellent written and oral communication skills. Ability to write quickly for publication, tailor communications to different audiences for maximum user access and impact, and experience of presenting at external events and high-profile meetings.
- Strong interpersonal and relationship-building skills. Ability to work collaboratively within a large team as well as independently, to prioritise tasks, to manage multiple demands and to work to deadlines.
Desirable selection criteria
- Experience of writing fundraising proposals.
- Experience of working in a multidisciplinary, multi-national research team and contributing ideas for new research projects.
- Willingness to undertake overseas travel.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC's mission is to end cruelty to children in the UK. To carry out its charitable work
and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively
with the maximum possible impact, relevance, and emotional resonance. Communications
need to engage all key audiences including supporters, professionals, service users,
volunteers, and the public across a variety of offline and online channels (paid, owned, and
earned).
The NSPCC’s Brand and Content team create compelling, relevant content for our
audiences. Informed by channel and creative expertise, the team are focussed on delivering
practical advice and support to keep children safe.
The Creative team sit within Brand and Content, providing a range of services, advice and
creative expertise for the wider organisation related to campaigns, services, social media,
copywriting, web content, and organic social.
The Creative Team’s focus is to:
• lead the development of the organisation’s brand and content strategy and creative
execution.
• tell a clear and inspiring story of what we do and the impact we have
as a charity
• develop, deliver, and optimise content for our audiences across all channels – paid,
earned and owned.
Reporting to the Creative Director and supporting the rest of the Creative team,
stakeholders and commissioners, you will ensure our video content is relevant, engaging
and tailored to audience and channel.Job purpose
This role will deliver video content across a variety of briefs, advising and working closely
with teams across the organisation. The postholder will work alongside other creatives
(copy, production, design, organic social, web content) to ensure best-practice video
creative, working to budget and schedule, suitable to channel.
This will involve deploying a combination of hands-on creative skills (shoot / edit / simple
motion graphics) and commissioning external video production.
Key relationships - Internal
• Reports to the Creative Director, Brand and Content (Creative).
• Works closely with the Creative Director, Film and Photography Producer, Creative team,
Organic social and Web content
• Works collaboratively with all teams across the organisation who are responsible for
developing video propositions and content, to ensure creative excellence.
Key relationships - External
• This role briefs and collaborates with external agencies, freelancers, and contributors.
Main duties and responsibilities
• Creating or commissioning video/animation/gifs/motion graphics in response to a variety
of briefs.
• An understanding of the difference audiences, content and platforms for both the NSPCC
and Childline and ability to work across both
• Collaborating with Brand and Content team and other stakeholders to develop effective
and engaging video content
• Interpreting briefs and requests applying creativity to meet audience and channels
objectives
• Understanding established and emerging social trends
• Supporting and developing skills, process and workflows
• Sharing knowledge with peers, stakeholders and commissioners about what makes video
content effective and engaging.
Responsibilities for all staff in the Communications directorate
A commitment to safeguard and promote the welfare of children and young people
• To actively participate in regular department and team meetings, contributing to strategy,
discussions and decisions which will be beneficial to NSPCC’s communications activities.• To maintain an awareness of own and others’ Health and Safety and comply with the
NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to
children, including securing updates on project and service developments and general
NSPCC news.
Person specification
• Experience in hands-on creation of video assets, especially for social channels
• Comfortable using the Adobe CC suite (some combination of Premiere, After Effects,
Adobe Express, Photoshop, Illustrator) or similar.
• Practical photography and shooting (DSLR / phone / similar) skills preferable.
• Experience working with and commissioning external video production.
• Experience working with budgets and scheduling.
• Ability to translate objectives and audience insight from a brief into strong video content.
• Consistently delivers to high standards with a strong attention to detail whether
responding to reactively or within planned timeframes.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough
process of obtaining, collating, analysing and evaluating information from and about candidates
to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and
responsive manner and in compliance with current employment legislation, and relevant
safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills,
experience, motivation and competencies. Our robust recruitment and selection process
should ensure the identification of the person best suited to the role and the organisation.• Committed to diversity and equality of opportunity and will interview all applicants (internal
and external) who self-declare at application as having a disability and who meet the minimum
requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to
enable successful candidates who declare disabilities to start working or volunteering their
time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably
qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the
organisation will have ongoing risk assessments to ensure their role and activities are safe and
appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the
GDPR legislation.
Communications Project Manager
Contract: 6 Months Fixed Term Contract, Full Time, 35 hours per week
Salary: £48,314 - £50,729 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Communications and Project Manager to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Communications Project Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role sits in the Communications department, which is part of WaterAid’s Communications and Fundraising Directorate. The Communications department is critical in building the brand and profile of WaterAid in support of delivering the Global Strategy, with a specific focus on the growth of our fundraising, advocacy, and campaigning goals.
The department is a collective of 5 distinct teams: Brand & Strategic Comms, Creative Content, Digital & Content Experience, Media & Talent and Communications Planning. Within each discipline is a highly skilled and diverse team of industry leading specialists and experts, who come together to drive a strategic approach to communications to deliver on the organisations mission.
About the Role:
AThe Communications Project Manager is responsible for leading the project management and the delivery to 2 discreet pieces of work at WaterAid UK. The first, a major global marketing campaign, and the second, a piece of sector leading research.
The role will work across teams and departments to coordinate, steward, and facilitate the success of the projects through active stakeholder and task management, project transparency and supporting collaboration. They will ensure alignment with the set strategic goals of each project, drive key milestones and co-ordinate cross functional delivery teams.
This role is for an experienced project manager who is skilled in navigating complex environments, is a highly skilled communicator, and holds an understanding of communications as a marketing discipline.
You’ll also:
Facilitating Decision Making and Delivery Progress
- Chair and coordinate delivery groups and be accountable for delivery of the project on time, on budget and to a high standard of work.
- Ensure key milestones are completed to appropriate timelines.
- Responsible for the delivery of key drivers of progress such as briefs into specialist teams including analytics, market insight, creative content.
- Support the delivery teams to make decisions and commit to actions. Resolve project challenges quickly by analysing issues, surfacing progress options, and implementing solutions to keep the project moving forward.
- Support representatives within delivery teams to take ownership of their remits and actions – helping unblock challenges, holding them accountable to actions and managing up to steering teams.
Managing Stakeholders
- Work across teams and departments to understand stakeholder needs and support and influence stakeholders to understand each other’s needs.
- Make sure stakeholders are kept up to date and brought into conversations as appropriate for their remit.
Ensure Project Retrospective
- Track project outcomes against defined Key Performance Indicators (KPIs) and objectives.
- Schedule and host project evaluation meeting.
- Write up final project evaluation, including evaluation of project management processes and learning for future.
Project Documentation and Administration
- Define and deliver key documentation of the project including decision making accountabilities, transparent timelines and milestones, assigned responsibilities, communications plans, defined outcomes etc.
- Track and raise dependencies with the delivery team – ensure progress is happening in a logical and feasible order.
- Develop (through collaboration within the delivery groups) project KPIs to meet set Objectives and Key Results (OKRs) or defines outcomes.
Budget Control
- Manage and track project budget, control expenditure and optimise resource allocation.
About You:
- Experience in leading complex projects with large numbers of senior stakeholders.
- Experience in establishing lines of delivery process where complex interdependencies exist.
- Flexible and responsive. Able to adapt to changing environments and priorities as situations develop. Able to support delivery teams to navigate these environments while maintaining progress and quality of output.
- Extremely organised and attention to detail, with a meticulous focus on project details to ensure quality and accuracy in all deliverables.
- Strong verbal and written communication skills, with the ability to engage, influence and update multiple teams, both in the UK and overseas, and key stakeholders effectively.
- Time Management: Ability to manage and prioritise tasks to meet deadlines and keep projects on schedule
- Risk Management: Proficiency in identifying, analysing, and mitigating project risks.
- Negotiation. Able to manage negotiation between multiple stakeholders, ensuring all are heard while still progressing action and maintaining positive working relationships
- Experience in managing budgets for complex projects.
Although not essential, we also prefer you to have:
- Project Management qualifications.
- Experience working in the delivery or strategy of a communications or marketing function.
- Experience working at or with INGOs, including cross-border working.
- Proven experience in using project management technology or ability to quickly pick up such tools.
Closing date: Applications will close at 23:59 on 13th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns & Partnership Manager Location: St Albans & District Foodbank
Salary: £40,000 FTE (£32,000 Pro Rata)
Hours: 30 hours per week, with occasional Saturdays (10am-12pm)
Flexible Working | Reports to: CEO
About Us
St Albans & District Foodbank (SADFB) is a dedicated charity and part of the Trussell Trust Foodbank Network. We are committed to relieving poverty in the local area and supporting people through challenging times. With the help of 130+ active volunteers, we provide vital food and support to those in need. Now, we are seeking a passionate and dynamic Campaigns & Partnership Manager to help lead local efforts and build partnerships that will make a lasting impact.
About the Role
This is an exciting opportunity for someone who is passionate about social justice, community engagement, and driving change. As our Campaigns & Partnership Manager, you will work closely with our CEO and volunteer teams to lead local campaigns that highlight the root causes of food poverty. You’ll also help raise awareness, build community partnerships, and support our work in reducing food insecurity.
Key Responsibilities
- Lead local campaigning efforts, building a movement to end the need for food banks in our community.
- Manage a team of volunteers to support campaigns and partnership-building activities.
- Engage with local businesses, schools, charities, and churches to foster long-term partnerships and increase food and financial donations.
- Use social media and other platforms to raise awareness of our work and promote volunteer opportunities.
- Conduct research and data analysis to support campaign strategies and inform the CEO’s decision-making.
- Represent SADFB at local forums, bringing the voices of those facing food poverty to the forefront.
- Identify opportunities for new community engagement and partnerships, and nurture these relationships.
About You
The ideal candidate will have experience in community campaigning, volunteer management, and partnership-building. You’ll be a confident communicator with the ability to bring people together, manage projects, and inspire others to join the cause. Experience in research and data analysis, as well as strong project management skills, will also be important.
Person Specification
- Experience in leading campaigns or community organising.
- Strong volunteer management and community outreach experience.
- Excellent communication and relationship-building skills.
- Passionate about tackling food poverty and supporting vulnerable communities.
- Ability to work with data, research findings, and use them to shape stories and strategies.
Why Join Us?
At SADFB, we offer flexible working and the chance to make a real difference in your local community. You’ll be part of a dedicated, compassionate team committed to creating long-term solutions for food poverty. If you’re looking for a meaningful role with impact, this could be the job for you.
Apply by submitting your CV and cover letter detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
Role outline and purpose
The Network Services Manager builds and maintains network-facing central services that are effective and dynamic, evolving in line with members’ requirements. Ensuring a coordinated approach to first-response technical services to food banks, communications to the network, and provision of solutions-focused responses to support the network to work towards an end to the need for food banks in the UK.
Role responsibilities
· Provide leadership, direction, support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.
· Monitor and manage the delivery of central communications to network members, the delivery of response to member and public enquiries. Ensure an accurate record of activities is maintained, that the effectiveness of the information, advice and guidance provided is measured and reported.
· Lead on and/or oversee the delivery of food bank and interdepartmental projects. Maintain effective working relationships with stakeholders across the Trust and collaborate on projects.
· Support the Network Services team to develop and deliver an effective and integrated roll out and support plan for each food bank facing project and the Data Collection System.
· Build a culture of sound evaluation and learning in the team and beyond, including monitoring the performance and delivery of training and support provided by Network Services and applying this to decision making and service delivery.
· Develop and implement team business as usual and strategy planning, working with the Head of Network Support and Grant Giving to balance innovation, investment and overall direction for transformational change.
Person Specification
Technical skills and minimum knowledge:
· Proven ability supporting a team in a customer service environment
· Leading, motivating, and inspiring teams;
· Overseeing new processes and systems
· Stakeholder engagement, learning and development and communications strategies and plans, influencing where necessary.
· Ability to manage multiple projects simultaneously, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· An effective communicator, verbally and in writing
Behaviours and competencies:
· Ability to think strategically and practically deliver. Is able to work through challenges in positive and effective ways.
· Confident in communicating, is able to foster collaborative relationships with colleagues across the organisation
· An eye for continual improvement, detail and opportunity, whilst also able to find pragmatic solutions when needed.
· Organised, analytical, able to assimilate and apply insight for decision making.
· Demonstrate a commitment to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater Manchester and South Yorkshire
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:
· Develop new Peer Support Groups across a diverse range of communities
· Demonstrate the energy and enthusiasm required to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
· Maintain current Peer Support Group levels, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – South East and M4 Corridor
Thank you for your interest in the above role. This pack tells you more about Kinship, how we work, and details of the role and the people you will be working with. It also gives information on how to apply.
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in South East of England, who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
- Maintain current Peer Support Group levels, taking the lead from the national Hub.
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based close or within easy reach of our priority development areas in the South East of England which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to locations along the M4 corridor.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc.).
· Full, clean driving license/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Leadership and Governance Officer (Maternity Cover)
Salary: £41,852 p.a. (Inc London Weighting)
Hours of work: Full time/35 hours per week
Contract: 12 months – Maternity Cover
Location: London Office/ Hybrid
Job Profile
The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills.
The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them. The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees.
The post holder will ensure:
- That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently.
- That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions.
- That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly.
- That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public.
The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.
The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.
Key Responsibilities
Ensuring effective Governance (60%)
- Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner.
- Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.
- Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes.
- Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee.
- Manage the policy review processes and document management with support from the Leadership and Governance Assistant.
- Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025).
- To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant.
- Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner.
- Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders.
- Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.
Ensuring the effective running of the Executive Team (25%)
- Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team.
- Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.).
- Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget.
- Brief the Executive Team on matters arising as needed especially governance.
- Process organisational grants and memberships.
- Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church
Support to the Director (15%)
- Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely.
- When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments.
- Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant.
- When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary.
- Forward planning and ensure coordination of travel.
- Prepare briefings and presentations for the ED when required.
People Management
Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development. Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person specification
Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development.
Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions.
Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully.
Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them.
Job specific competencies
- Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results.
- Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well.
- Good understanding of charity governance requirements
- Communication and interpersonal skills that enable the person to interact across different cultural settings.
- The ability to process complex information and compose accurate minutes.
- Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail
- Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders.
- Ability to work with discretion and confidentiality.
Desirable
- Experience of working with/in a catholic church/NGO setting.
- Being able to work in Spanish, French or Portuguese.
- Experience in line managing others.
- Experience in managing budgets.
- Trustee experience.
CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds.
There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
In this role you will connect people, ideas and resources to empower the community of Roehampton to thrive. Every day will be a chance to listen, to understand and to make a difference where it matters most as Roehampton is a place where there is a great need to build the ability, knowledge and potential of our community. This work will aid people in the community to collaborate in tackling inequalities which are deep and entrenched. You will be a confident self-starter who is unafraid of taking the initiative but understands the importance of democratic processes, openness and accountability.
We are seeking an energetic, empathetic and resourceful community lead who has the skills, experience and tenacity to engage widely and support effectively. You will be our person on the ground - getting to know residents and organisations, making things happen, not just with the existing community groups and leaders in the Roehampton area, but also forging new connections with residents, activists and across the wider community and voluntary sector.
Your day-to-day work will be varied and we expect this to include tasks such as:
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supporting local community organisations on a one-to-one basis, as well as creating and delivering high quality resources and support for them
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delivering meaningful engagement with residents, empowering them to develop their own networks and co-design projects and programmes which support them effectively
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managing a local grants programme which pilots and develops effective responses to community needs
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co-producing and developing our Community Weeks programme as a platform for community support and engagement
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gathering feedback and carrying out evaluation of our projects and of those we fund.
Please send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the person specification. We’ll use your cover letter to assess your application alongside your CV. Please ensure that your cover letter explains how you meet the essential criteria that are assessed at application stage i.e. criteria numbers 1-9 on the person specification.
We look forward to hearing from you.
Our Roehampton is committed to improving the social, economic, health and well-being outcomes of residents in Roehampton and the surrounding area.
Key working relationships:
- Internal contacts: Insight and CRM, Supporter Care, Brand, Digital, Income Processing.
- External contacts: Creative services agency, freelance copywriters, professional fundraising agencies including telemarketing, media agencies, printers and postage suppliers, response handling agencies.
Job Purpose:
To project manage a range of Individual Giving campaigns mainly within the Acquisition team, supporting in other areas as required.
Key Responsibilities:
Individual Giving
- To coordinate the day to day running of individual giving campaigns; including campaign planning, overseeing creative development, liaising with key stakeholders, co-ordinating print and production, monitoring and analysing results and feeding back to agencies.
- To assist with the analysis, evaluation and reporting of campaigns, drawing conclusions and making recommendations for future activity.
- To oversee the invoicing process and campaign income and expenditure.
- To undertake research about Barnardo's work with children for marketing projects and campaigns.
- To assist in the selection and sign off of data for all direct marketing campaigns managed.
- To assist with planning of yearly marketing plans & strategy.
Managing internal and external relationships:
- To ensure that activities carried out by third party agencies support our overall fundraising objectives, complement and support Barnardo's key messages and brand requirements.
- To develop and maintain relationships with key Individual Giving stakeholders both internally and externally.
General Responsibilities:
- To contribute to team meetings and organisational priorities.
- To be proactive in keeping up to date with industry trends and changes.
- To support diversity and equality of opportunity in the workplace.
Key Activities:
The post holder will be responsible for working on a range of individual giving campaigns from start to finish, including developing briefs, contacting and coordinating with suppliers, analysing results and making recommendations. This will include campaigns across a range of products and channels, including Dialogue (Face to Face), Telephone, Direct Mail, Direct Response TV and Digital activity. Allocation of campaigns across the team is reviewed regularly to ensure that campaign executives have the opportunity to manage a variety of campaigns and develop their skillset.
Location- This is a hybrid role, the hub location will depend on where the candidate lives. Will be required to travel to London.
This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.
Pre-employment checks will be required for the role.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Internally the job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to West London Crisis Recovery House as a Recovery Worker.
West London Crisis Recovery House is a Registered Care Home, working to a recovery model, in partnership with West London NHS Trust. It is situated 10 minutes walk from Ealing Broadway on the Central Line and Ealing North on the Piccadilly Line. The services are staffed 24/7 and offer support to our residents aged 18 and upwards.
We apply a strength-based approach to help individuals maximise their health, wellbeing, and independence. As part of your role, you will be helping the people we work with to develop a personal support plan that will see them achieve their goals and aspirations.
The Crisis Recovery House is committed to working within a Trauma Informed Framework which encompasses staff training and support, the support delivered to those using the services as well as our policies and procedures.
Working in a crisis service will provide you with an opportunity to work alongside clinical teams in assessing the suitability of referrals to the service as well as working closely with the Crisis Team who visit the service daily, in delivering care to the people using the service.
Candidates with an understanding of mental health issues and/or lived experience would be welcomed. Most important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system. Two years’ experience is required, however full training is also provided, including the Care Certificate which is a nationally recognised qualification.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full time role requiring the post holder to work 37.5 hours per week. We currently have 4 roles available. Please note that we do not offer sponsorship.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.