Insight Manager Jobs

Job description

LOCATION: Hybrid - to be discussed at interview

SALARY: £34K pro rata and negotiable dependent on experience

REPORTING TO: CEO

DIRECT REPORTS: None

WORKING WITH: Fundraising & Marketing Teams

HOURS: Full time although part-time considered to be discussed at interview

12 month contract maternity cover commencing January 2025 (start date to be discussed at interview)

BENEFITS:

• 28 days annual holiday pro rata inclusive of bank holidays.
• Supportive and flexible working environment. Birthday given as holiday.
• Employee Assistance Program
• Workplace Pension

ABOUT THE ORGANISATION:

We are a national charity based in North Devon and work to re-home ex-commercial laying hens which would otherwise go to slaughter. As a result of our work hens are now the fourth most popular pet in the UK and hen adoption is hugely popular, we have rehomed over 1,000,000 hens and counting!

If you are an experienced fundraiser interested in joining our dynamic, friendly and enthusiastic team, please check out our latest role and get in touch.

ABOUT THE ROLE:

As our Individual Giving Manager you will organise and oversee all our individual giving activities. You will develop income and engagement from individuals working across a range of income streams including but not limited to Regular Giving, Philanthropy, Legacy, Appeals and Lottery.

You will also oversee strategy with a view to gaining ongoing growth, through developing engaging fundraising campaigns and delivering high quality, timely and personalised stewardship to recruit new and retain existing supporters.

You’ll be an experienced fundraiser with a proven track record of using a variety of direct marketing techniques to grow Individual Giving. You will work closely with our MarComms team to create content across various channels ensuring relevant and engaging communications are sent to supporters across email, BHWT newsletters, social media, BHWT magazine and video.

KEY AREAS OF RESPONSIBILITY:

• To develop and deliver strategy across Individual Giving in an effort to maximise income.
• To steward and recruit donors whilst developing and retaining regular and cash givers.
• To manage a calendar of compelling fundraising projects and campaigns including direct marketing appeals across electronic, postal and social media channels.
• To utilise insight and data to set, monitor and evaluate campaigns and revenue performance.
• Management of our BHWT lottery.
• To build and nurture effective relationships with a number of segments including major donors, regular givers and pledged legators, increasing value and loyalty from new and existing donors.
• To examine supporter data to identify patterns and trends, helping to build and develop insights into BHWT supporters.
• To segment various data audiences for postal appeals using Salesforce.
• To explore and test new methods for donor recruitment and retention.
• To analyse and report on fundraising activities to maximise return on investment and feed key findings to the CEO.
• Collaborate closely with MarComms to build understanding and support across the organisation whilst delivering rewarding, interconnected projects and appeals.
• To create and update donor records ensuring accuracy and consistency at all times.
• To provide support to other areas of fundraising where appropriate.
• To undertake ad hoc tasks from time to time as required.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• A strong empathy for animal welfare and the work of the BHWT
• Demonstrable successes in growing income across multiple IG revenues with a wide range of activities, campaigns, and appeals
• Proven experience of researching, evaluating, testing and implementing successful fundraising products or activities
• Experience of utilising performance metrics and KPIs for donor acquisition, cost-benefit, and return-on-investment analyses
• Proven experience of campaign management and delivery
• Track record of developing and optimising supporter-focused content and products that increase reach and engagement across a wide range of channels
• Experience of using a fundraising database and segmenting relevant fundraising data
• Ability to drive success and inspire others to ensure relevant targets and standards are met
• Ability to prioritise and manage a busy programme to ensure the smooth running of a full calendar
• Exceptional interpersonal skills with the ability to influence and persuade a wide range of stakeholders including suppliers, supporters, and colleagues
• Excellent written and verbal communication skills, with the ability to communicate effectively to different types of audience through various channels
• Thorough knowledge of fundraising regulations and data protection
• Experience of using Microsoft Office Suite

DESIRABLE

• Working in a national charity
• Knowledge/understanding of Salesforce
• Knowledge/understanding of GiveWP

ESSENTIAL PERSONAL ATTRIBUTES

• Commitment to delivering a high quality service
• Excellent time managements
• A proactive approach to all areas of work
• Ability to work independently or as part of a team
• The ability and social skills to work collaboratively with staff at all levels.
• Flexible and adaptable approach to work demands across the whole organisation

OTHER

• Willing and able to work occasionally out of hours

• Fundraising Experience: At least 1 year (required)

Expected start date: Early January 2025 - to be agreed

The Trust for Developing Communities is recruiting a Finance Manager to join the brilliant TDC Finance Team to provide high quality and valuable financial management that will support us to tackle inequality in Brighton and Hove.

The Finance Manager will play a pivotal role in ensuring the effective management of TDC's finances. Overseeing core financial operations, you will support budget holders, provide critical financial insights, and manage the payroll process. Working closely with the Finance Director and Finance Assistant, you will help maintain and enhance the financial systems that underpin our charitable work.

This role will suit someone who is proactive and organised with great attention to detail. TDCs Finance Team works closely with Delivery departments and the Senior Leadership Team so the role will be varied with lots of knowledge sharing and development opportunities.

Job Title: Community and Business Development Manager for Essex

Salary: £39,000 to £44,000

Responsible to: Regional Manager South and East

Location: Across Essex with time spent in Colchester

Hours of Work: 36 ½ hours per week. Flexible working will be required

Contract: Permanent

Benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
• Flexible working, home working and remote working options available
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Introduction to The Active Wellbeing Society

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

Essex Pedal Power is a flagship programme led by Essex County Council and Active Essex to support more people in deprived areas to cycle by removing the main barriers to cycling.

About the Role

In this strategic post as the Community and Business Development Manager for Essex you will play a key role in overseeing our existing work and also contributing to the development of future work within the region. You will directly manage the delivery of our community based projects, specifically the Heart of Greenstead and VCS capacity building, liaising closely with all key partners involved in the work, and representing the organisation in a wide range of system settings. You will play a vital role to ensure that the organisation’s contractual obligations and goals are achieved by collaborating with communities and partner organisations in the design and delivery of interventions to promote active citizenship. You will co-produce with local communities in order to achieve sustainable outcomes by bringing people together to be better connected and networked.

You will need to work collaboratively and influence effectively across multiple agendas, to maintain an overview of engagement and impact whilst seeking to maximise opportunities for partnership development. We are looking for an individual that demonstrates clear leadership and the ability to influence and persuade across multiple disciplines and arenas.

Main Duties

1. Responsible for building strong relationships and developing working partnerships across a wide range of local stakeholders with the aim of developing new business opportunities in conjunction with the Regional Manager.

2. To plan, develop and deliver high quality programmes, projects and interventions and ensuring all are in line with the overall strategy and objectives of the organisation and that meet contractual obligations.

3. To work closely with the funding team and the regional manager to develop new funding bids in line with opportunities created through partnerships and business development.

4. Manage the operational delivery and development of a range of funded programmes with a focus on collaborating with communities and partner organisations in the design and delivery to promote active citizenship. Ensure within this that agreed outcomes are met in full.

5. Manage and monitor the budget with finance representatives from TAWS and support the relationship management with existing funders and the identification of potential new funders.

6. Devise, understand and use asset-based community development approaches to community development and work with communities to understand priorities and co-design initiatives. Ensure that delivery mitigates or removes the barriers to participation.

7. Keep abreast of new and emergent thinking across wellbeing, community development and tackling inequalities as well as innovation and leadership in this field of work. Work collaboratively with partners from across the area to develop new innovation and interventions in line with the emergent opportunities.

8. Play a key role in monitoring and evaluation plans, through collecting, analysing and sharing data (quantitative and qualitative) working with the TAWS Data & Insight team.

Knowledge, Skills and Experiences

1. Good communication skills and engagement with communities with proven previous community engagement and delivery experience

2. Awareness of funding opportunities with experience of project and bid development as well as Experience in sub-contractor management

3. Experience in facilitation and training, providing advice and guidance and consultancy experience

4. Understanding of marketing, events coordination with strong planning and organisation skills

5. Project management experience, including design and development, planning, resource allocation, time, budget, risk management and evaluation of impact and outcomes.

6. Experience of line-managing and developing teams to deliver against programme objectives and to achieve their full potential, preferably in the field of community development

7. Understanding of interpreting and analysing data bringing insight to community planning, delivery, and development

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of working with regional supporters and in providing first-class supporter stewardship to use in helping us develop our team, as well as further developing their leadership skills. You will be an integral part of our Regional Relationships Team and a member of our wider Public Fundraising team, as we seek to deliver transformational growth in our income. You will enjoy the active support and buy-in of senior colleagues, the Executive Team and other senior volunteers who are all committed to achieving our fundraising goals. We are seeking an experienced fundraiser who enjoys building relationships internally and externally, and who is driven to help us build our regional fundraising programme.

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

We are currently looking for an Finance Manager and Core Teams BP to work with our busy and growing Finance team.
Financial operations and data integrity

• Manage the day-to-day transactional processing and reporting activities of the finance function, including:
• Purchase ledger/accounts payable
• Gift processing
• Charitable spending (grants/contracts/special funds)
• Payments and receipts
• Regular accrual and prepayments

Benefits

• Up to 12% employer pension contributions
• £1000 annual personal development budget
• Annual health and wellbeing personal allowance of £200
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

At Guy’s & St Thomas’ Foundation, we are dedicated to diversity, equity, and inclusion in every aspect of our work. Cultivating a highly skilled and diverse workforce is pivotal to fulfilling our mission. We strongly encourage candidates from diverse backgrounds to apply.

• Bank and other account reconciliations
• Corporate credit cards (including card scheme administration) and other staff expenses
• Non-outsourced elements of the payroll process
• Ensure that all transactions are processed accurately and in accordance with agreed processes and timescales.
• Ensure that all transactions are correctly coded in the system, and that any errors are identified and corrected in a timely manner.
• Ensure that agreed controls are applied to the processing of payments and receipts, that payments are made correctly and in accordance with agreed timescales, and that receipts are banked promptly.
• Ensure that VAT is correctly coded in the system and support with the production of VAT returns.
• Have a thorough understanding of the management, maintenance, flow and reconciliation of financial data across multiple systems.
• Ensure the accuracy and integrity of financial data in the finance systems.

2. Line management

• Effectively line manage the six staff within the Financial Operations sub-team:
• Management Accountant
• Senior Finance Assistant
• 2 x Finance Assistants
• 2 x Gift Processors (activity managed by the Management Accountant)
• Identify clear goals, objectives, and responsibilities for individual team members.
• Ensure that there are effective development plans in place, that regular appraisals are carried out, and any capability and conduct issues are managed effectively.
• Provide coaching and other support to individual team members as required and encourage their professional and personal development.

3. Reporting and insight

• Monitor expenditure against budget, investigate and explain variances, and produce monthly budget holder reports.
• Support budget holders in understanding and monitoring their expenditure.

4. Collaboration

•  Provide support to the Financial Planning and Analysis sub-team by the provision of transactional data/information as required.
• Collaborate effectively within the Finance team to enhance performance and ensure alignment with organisational objectives.
• Work with internal/external auditors and other stakeholders are required. 

5. Business partnering

• Provision of business partnering support to the Foundation’s core teams (People & Culture, Corporate Communications, and Operations):
• Build, maintain and develop effective relationships with members of the core teams and work closely with them to improve mutual knowledge and financial understanding.
• Develop the business partner role into one that is able to deliver effective financial performance information, support operational decision making, and support the development of a culture of value-for-money within the core teams.
• Work with the Head of Finance/Finance Director where strategic decision support and forward-looking insight/analysis is required.

Knowledge and qualifications 

• Qualified or part-qualified accountant (e.g., ACCA, ACA, CIMA or equivalent) or qualified accounting technician (e.g. AAT).
• Understanding of the accounting framework and financial challenges for the charity sector.
• Commercial awareness.

Experience

• Demonstrable experience of managing multiple staff in a busy, transaction focussed team.
• Solid experience of purchase ledger, payment processes and bank reconciliations.
• Demonstrable experience of producing management information.
• Established track record of cultivating successful business relationships and partnerships.
• Some experience within the commercial sector is desirable.

Skills and abilities 

• Highly numerate with advanced Excel skills (essential, will be tested).  
• Strong problem-solving and communication skills (essential). 
• Advanced user of Access Financials, Access Analytics and Access Office Integration (desirable).

Personal attributes
• Self-starter, able to work under own initiative and organise own time to meet deadlines.
• Proactive in building and maintaining robust business relationships.
• Deadline-oriented with the ability to manage multiple priorities.
• Strong organisational and time-management skills.
• Commitment to maintaining confidentiality and integrity in financial matters.
• Flexible, able to work with and contribute to the team.  
• Attention to detail and accuracy.
 

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon. 

We are seeking an experienced legacy professional to lead and grow MAP’s legacy giving programme. This role is instrumental in generating circa £1m annually, directly contributing to MAP’s vital work. You’ll take the lead in building MAP’s legacy programme – from marketing legacies to stewarding prospects, enquirers and pledgers. Working collaboratively across teams, you’ll design engaging supporter journeys that ensure an exceptional experience, strengthening MAP’s legacy pipeline. You’ll also play a pivotal role in strengthening the profile of legacy giving at MAP, building strong connections internally and externally. This role offers an exciting opportunity to build a legacy programme and join a passionate, collaborative and growing team committed to innovation and excellence in fundraising. You’ll have opportunities for professional growth and access to training and development to further enhance your legacy fundraising expertise. 

About You

We’re looking for a pro-active individual with a proven track record in building legacy fundraising strategies and delivering multi-channel campaigns. You’ll have excellent project management, leadership and communication skills, and be adept at analysing performance data to adapt and optimise plans. You’ll be skilled in both digital and offline fundraising, with a supporter-centric approach. You’ll have a passion for the power of legacies to bring change, keen to bring this insight to Medical Aid for Palestinians.  If you’re ready to lead a dynamic and growing legacy programme that makes a real difference to Palestinian health and dignity, we’d love to hear from you. 

 Duties and key responsibilities

Leadership and Strategy 

• Lead the development of the legacy programme, creating a strategic plan that considers audiences, products and channels and which is aligned to MAP’s fundraising strategy. 

• Monitor and analyse trends within legacy giving, both internally and externally, using these findings to influence the direction of the programme. 

• Manage and support the Legacy Marketing Officer (fixed term) and liaise with MAP’s legacy administration consultant to ensure excellence in both legacy marketing and administration. Assess resources and develop business plans to support team changes as and when relevant. 

• Champion legacy giving throughout MAP, influencing and engaging colleagues across the organisation and raising the profile of this income stream. 

• Build and manage relationships with external partners including agencies and suppliers including creative, print/fulfilment and free will providers.   

Campaign Planning and Management 

• Plan, implement and optimise legacy marketing campaigns across various channels, ensuring alignment with MAP’s broader fundraising goals. 

• Collaborate with internal teams and external partners to develop audience-led content and materials that drive engagement with legacy giving. 

• Monitor, analyse and report on campaign performance, adjusting plans and activity based on insights and trends with a view to maximise ROI. 

• Develop and maintain effective supporter journeys tailored to legacy prospects and legacy intenders/pledgers, ensuring a consistent, engaging and inspiring experience.

Innovation 

• Lead legacy marketing innovation by identifying and testing new channels, tools and approaches to enhance MAP’s legacy offering. 

• Stay updated on trends and legacy marketing best practice, with the goal of developing MAP into a leader in legacy fundraising. 

Budget Management 

• Create and oversee the legacy budget, setting income and expenditure targets in collaboration with the Head of Individual Giving.

• Manage financial planning, reporting, and risk assessment for the legacy budget. 

General Responsibilities

• Support MAP’s mission, ethos and values. 

• Support and promote diversity and equality of opportunity in the workplace. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.

PERSON SPECIFICATION

Experience

• Proven track record in legacy programme management across various channels, with evidence of successful development of legacy fundraising strategies. 

• Skilled in performance reporting, data analysis and using insights to shape a legacy programme. 

• Experience creating acquisition fundraising plans across channels (online and offline) and delivering supporter journeys across a range of audiences. 

• Excellent project management skills, including managing multiple projects and priorities at once. 

• Experience of day-to-day management of external stakeholders and agencies.

• Experience in planning and budgeting – with proficiency in legacy forecasting.

Knowledge, skills and abilities

• Able to confidently analyse results and extract insights to inform campaigns.  

• Excellent digital, written and verbal communication skills, with a supporter-centric approach. 

• Effective management and leadership skills.

• Highly proactive – excellent at networking, communicating and influencing.

Education/training

• Direct marketing or fundraising qualification and/or equivalent experience (desirable). 

Personal attributes and other requirements

• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.

• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practices and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work.

• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification. 

Trafalgar House, East Hampshire

You have an excellent understanding of mental health issues, substantial experience of working in a housing and social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Team Manager.

About the service

East Hampshire Supported Housing provides 12-hour professional support throughout the night for people with mental health issues. We provide a person-centred holistic approach to promote the recovery of the people who live there and help them regain their independence. The individuals entering the service have high-level support and care needs that can include serious mental illness and/or a history of substance misuse.

Our role is to support them, identify and meet their diverse needs and help them on their personalised recovery journey.

About the role

This challenging front-line role comes with responsibility for the day-to-day management of the service, contracts, staff and building maintenance. As well as ensuring the very best delivery and offering direct employment support to Service Users, you’ll be responsible for promoting the service and managing all referrals. Line managing and providing supervision to front-line staff, providing individual and group support sessions to Service Users, ensuring data entry to reporting systems is accurate and timely, and taking responsibility for the service budget – these are just some aspects of this varied and vital leadership role.

About you

To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individual with complex needs. A relevant professional qualification would be useful but not essential, as would experience of carrying out investigations and writing reports and recommendations and managing a budget. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner. A willingness to participate in on call arrangements and a flexible attitude to working hours are essential attributes too, as is tact and diplomacy and a firm but inclusive management style and open and encouraging demeanour.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with lived experience.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

ShareAction’s Banking Standards team works towards holding banks accountable for their impact on people and planet, with a particular focus on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. Recently, we have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.

Our campaign activities are rooted in rigorous analysis and facts. We produce a variety of research outputs supporting our engagement with banks, including:

• Investor briefings and research notes, reviewing commitments made by individual banks.
• Banking sector benchmarks, ranking European banks on their approach to climate change and other sustainability themes.
• Thematic reports and position papers, reviewing how the European banking sector aims to address specific issues and relevant sustainability standards.

What you’ll do

As a Research Manager, you will play a pivotal role in shaping our banking survey. Through your work, you will have the opportunity to influence the banking sector’s approach to sustainability by highlighting areas of improvement and leading practices among Europe’s largest banks. In close collaboration with colleagues in the Banking Standards and Financial Sector Research teams, you will:

• Lead survey development: Oversee all aspects of our banking survey, from designing methodology and collecting and analysing data to producing engaging written outputs and data visualisations that summarise key findings. You will coordinate the project from start to finish and liaise with multiple stakeholders, ensuring that surveys remain consistent with other ShareAction benchmarks and align with our campaign priorities.
• Conduct thematic research: Undertake research and engage with internal and external subject matter experts to inform positions on themes covered in banking surveys, ensuring that surveys are based on robust criteria and reflect the latest market developments.
• Engage with key stakeholders: Design engaging presentations and present survey findings and recommendations to banks, investors, and other stakeholders. You will act as an internal and external spokesperson for the banking survey, with the support of the Communications team and members of the Banking team. Additionally, you will contribute to external consultations and coordinate data-sharing initiatives with partners.
• Contribute to monitoring, evaluation and learning: Support the development and implementation of a monitoring, evaluation, and learning strategy for our banking surveys to continuously enhance their impact, relevance, and delivery process.
• Support funding and resource development: Assist with funding bids to secure resources for the survey’s continued growth and impact. You will also be responsible for hiring and managing additional researchers when necessary.

What you’ll bring to the team

• Passionate about climate change, sustainability, and/or the role of the financial system in addressing these issues.
• Excellent organisational and time management skills with a proven ability to manage competing demands while meeting deadlines.
• Experience in project management, including task delegation and consideration of project team workload.
• Excellent analytical skills with a proven ability to analyse complex quantitative and qualitative data, produce detailed reports, and summarise findings.
• Proven ability to manage relationships with multiple internal and external stakeholders.
• Proficiency in Microsoft Office with a proven ability to manage data, produce research insights, and create data visualisations.
• Strong verbal and written communication skills with a proven ability to convey complex information to a wide variety of audiences.
• A great team player.

It would also be great – but not essential – if you have:

• Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
• Strong understanding of climate change, biodiversity, human rights, and/or public health.
• Strong understanding of how private commercial banks operate and the products and services they offer to corporate and retail clients.
• Experience integrating innovative tools into research processes, particularly AI tools.
• Experience with the Salesforce CRM system.
• Experience developing and/or managing databases using Excel or other applications.
  

While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We are currently formalising our hybrid working policy. However, the Banking team meets in the office every Tuesday as we find this helps with team bonding and productivity. We expect candidates based in London to come into the office at least once a week every Tuesday and candidates based outside of London to come into the office at least twice a month on a Tuesday.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension, invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: Thursday 19th/Friday 20th December 2024 (online).
Second-round interviews: Early January 2025 (online). 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.

We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing  new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills. 

About You

we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.

 Duties and key responsibilities

Leadership and Strategy 

• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.  

• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.  

• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.   

• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.

Planning and Management of Campaigns

• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.  

• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.

• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.  

• Manage and motivate a range of agency partners and suppliers.  

• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws. 

Innovation 

• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency. 

• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.   

• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity. 

Budget Management 

• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.  

• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.  

PERSON SPECIFICATION

Education/training

• Relevant direct marketing/fundraising qualification and/or equivalent experience. 

Knowledge / Experience

• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth. 

• Experience managing a regular giving or loyalty programme. 

• Confident with end-to-end project management, including managing multiple projects and priorities at once.   

• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.

• Strong track record in developing direct marketing strategies.    

• Experience in strategic planning, project management, budgeting and forecasting.   

• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.    

• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns. 

Skills

• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.

• Expertise in digital and written communication, with a supporter-centric approach.  

• Able to balance short and long-term priorities and manage opportunities and risks.  

• Effective management and leadership skills, with experience of line management.  

• Highly proactive - excellent at networking, communicating, and influencing.  

Personal attributes and other requirements

• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.  

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practice and equal opportunities.

• An ability to apply awareness of diversity issues to all areas of work

• Commitment to the aims, values and ethos of MAP.

• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

• Support and promote diversity and equality of opportunity in the workplace

• Work collaboratively with others in all aspects of our work

• Abide by organisational policies, codes of conduct and practices

• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification. 

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a Fundraising & Marketing Manager to run our day-to-day fundraising and marketing activity. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income across a range of sources including community fundraising, events, individual giving, corporates, and trusts and foundations.

You will also be responsible for all digital comms to our supporters and beneficiaries, including managing our website, social media channels, and email campaigns.

We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development. 

We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Fundraising & Marketing Manager you will:

• Support, inspire and encourage our community to fundraise for us, encouraging repeat involvement and higher targets.
• Help to plan and manage our big fundraising and outreach events (Sector Summit, Fundraising Gala etc).
• Lead on organising our community challenges (34k Challenge)
• Support our CEO with the writing of compelling grant applications.
• Develop and manage our donor and fundraiser database.
• Cultivate and manage relationships with key partners and supporters. 
• Manage our merchandise strategy, overseeing inventory management and owning relationships with suppliers.
• Plan and deliver a digital comms strategy to drive engagement amongst our community, support fundraising and raise awareness.
• Create engaging content for use on our social media channels, website and printed materials and lead on a community management strategy. 
• Represent us at sector meetings and events.
• Conduct analysis on our fundraising and marketing activity and performance and use insights to inform our strategy. 
• Manage a team of two Fundraising Coordinators, delegating tasks to them as needed.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of generating income through different streams, experience of organising events, managing email marketing campaigns and social media channels, and running websites. 

Key attributes we are looking for include:

• Excellent written and verbal communication skills
• A high level of organisation and attention to detail
• Ability to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence in using digital technology

We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

It's a really exciting time to join Marie Curie as we expand the capacity of the social media team and have a refreshed brand and social strategy. We have a highly ambitious and creative team ready to rise to all the opportunities and challenges Social Media in 2024 brings.

The Social Team is made up of a Senior Social Media Manager, two Social Media Managers and a Social Media Assistant. We sit in a wider Brand and Engagement team that includes digital marketing, email and brand.

In this role you will be leading on content, managing the calendar and working with our wider teams on the planning and delivery of Marie Curie campaigns including the Great Daffodil Appeal and the Nobody Should Die in Poverty campaign. This role is vital to the organisation; collaborating with colleagues and key stakeholders across the charity to bring our brand, our services, and our mission to life online.

You will be responsible for:

Channel management and reputation: you will manage daily content across Twitter, Facebook, Instagram, Tik Tok and other social platforms with a combined audience of nearly 800,000 followers.

Social media strategy: you will also be responsible for the development of social media strategy for key campaign activity, e.g. Great Daffodil Appeal, National Day of Reflection, and brand campaigns, as well as ensuring social media is integrated into wider communications and marketing plans.

Content creation: leading on content across our national channels, you will work with colleagues in the PR, Content and Creative teams to plan and develop daily content.

Budget management and paid activity: you will lead on our organic paid strategy, working closely with our Digital Marketing Manager, and liaise with external agency on a weekly basis to review and refine our approach. You are the budget holder for this activity, including decision making to optimise best performing content and to maximise reach and engagement.

Regional strategy: you will lead on our regional social media strategy reflecting our aim to become a place-based organisation, working with key stakeholders across the nations, to ensure our local presence is engaging, vibrant and complements our national activity.

Key Criteria:

An experienced social media expert to bring insight, passion, and talent to the organisation and team.

Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube.

Proven ability in using data measurement and insights to improve and optimise social performance. Proven track record of developing, managing, and growing successful online communities
A degree is not essential for this role however we expect you to have previously:

Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools).

Managed a variety of key stakeholders, including leading on strategy in devolved nations where appropriate

Application & Interview Process

As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: 8th December 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.

Salary: £34,500-£38,324 per annum pro rata

Contract:  Permanent, part time 14 hours per week

Based:  This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).

Benefits you'll LOVE:

- Flexible working. We're happy to discuss flexible working at the interview stage.

- 25 days annual leave (exclusive of Bank Holidays)

- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Subsidised Eye Care
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.

- Industry-leading training programmes

- Wellbeing and Employee Assistance Programmes

- Enhanced bereavement, family friendly and sickness benefits

- Access to Blue Light Card membership

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to [email protected]

The Youth Endowment Fund  

Recruitment Manager (12-months) 

Reports to: Assistant Director, People and Race Equity 

Salary:  £45,000 

Contract: 12 months Fixed Term 

Location: Central London, Hybrid* (see below) 

Closing date for applications: 8:00am Thursday, 5th of December 2024 

Interview dates: week commencing the 16th of December 2024 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

Over the next year we plan to significantly expand the teams focused on our Change work. As our Recruitment Manager, you’ll lead the recruitment process during this exciting period of growth, ensuring we bring in exceptional talent to help us achieve our mission. You’ll be working in a small and dynamic People team, collaborating with hiring managers and our Culture Lead.

Key responsibilities include: 

• Engage closely with hiring managers to gain insights into their teams and the specific skills and experience required. 

• Create recruitment campaigns that authentically reflect YEF’s values, are inclusive and attract a diverse and highly qualified pool of candidates. 

• Screen candidates for our roles and be the People Team representative on our interview panels. 

• Conduct a thorough review of the recruitment process to identify areas for improvement and efficiency. 

Person specification includes: 

• You’re experienced in every step of an effective recruitment process. 

• You have a knack for spotting great talent. 

• You’re passionate about delivering an amazing candidate experience. 

• You work well in a team and value collaboration. 

When applying for this role your cover letter must answer the following two question, within a maximum of 1000 words: 

1. Can you choose one of our values and share an example of a time when you demonstrated it in your work? 

1. Describe a time when you changed the way things were done in how candidates were recruited to make it work better. 

Download JD (link)  

About BRAC

BRAC is an international development organisation founded in Bangladesh in 1972 that partners with over 100 million people living with inequality and poverty to create opportunities to realise human potential.

About BRAC in Europe

BRAC's European office plays a pivotal role in forging strategic partnerships in support of BRAC’s programmes. We build impactful, long-term relationships with partners whether they be governments, private sector organisations, or major private donors. We also play a leading role in engaging with policymakers in Europe to tackle extreme poverty.

To support BRAC’s global mission and growth ambitions we are embarking on a new strategy to secure long-term strategic partnerships in key European markets, including the UK. We are building a team of exceptional fundraising leaders with the vision, passion and expertise to lead the organisation into our next phase of development.

About this role

The Trusts & Foundations Manager (UK) will be a vital part of our Partnerships team. BRAC has identified Trusts and Foundations in the UK as a key programme partnerships priority, and this role will lead our work to forge and steward new and existing partnerships with trusts and foundations in the UK, including corporate funders.
This role is a fantastic opportunity to become part of a truly unique development organisation formed and led from the Global South, to help take our UK trust and foundations, including corporate portfolio to the next level. We are seeking an entrepreneurial and ambitious fundraising leader, either from the for-profit or not-for-profit sector, with a track record of co-creating strategic partnerships with foundations and corporations, who is a self-starter and will relish the opportunity to grow BRAC’s foundations and corporate portfolio to deliver impactful, long-lasting change.

If this is you, we’re keen to hear from you. Send your CV and covering letter by the closing date of 12 December 2024.