Insight Manager Jobs

About Woman’s Trust

Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.

About the role

This is a newly created position at Woman’s Trust, reflecting the critical need for impactful insights and evaluation of our services. The Data Insights Manager will lead, motivate, and develop an efficient and dynamic insights team and will strategically work with the Service Delivery team to turn the data collected by Woman’s Trust into actionable insights, so that we can better support the women accessing our services.

This role will be responsible for the smooth running and development of reporting and analysis tools across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision making.

To ensure that Woman’s Trust is feeding data learnings into our organisational development and service reviews, the Data Insight Manager will ensure the team are asking the right questions, pick out trends in the data with distinct themes, challenge our staff to collect and report accurate data and help to evolve our data practices. The Data Insight Manager will create ways in which Woman’s Trust can utilise its data to improve and expand our services as well as undertaking relevant ad hoc research projects, both internal and external, to ensure Woman’s Trust is seen as a leader in its field in producing sector relevant reports, presentations and papers.

The Data Insight Manager will take ownership of concisely communicating insights from our data and research to both internal and external stakeholders in innovative and engaging ways. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.

Hours: Part-time, 28 hours per week (4 days).

Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.

Benefits 

• Flexible working
• 25 days' holiday (up to 5 days' maximum accrued after 5 year of service)
• Cycle to work scheme
• 3% pension contribution
• Employee Assistance Program (EAP)

The application pack including the job description and person specification can be downloaded below or from our website. 

To apply, please send your CV and a personal statement. 

In your email, please provide us with the details of two referees. We require their name, contact information (including email), and relationship to you. One of these should be from a current or previous employer. Referees will not be contacted until an offer of employment is made.

Closing date: 23:59 on 7th January 2025, however applications will be processed on a regular basis and successful candidates will be invited to an interview. 

Interviews will be held w/c 13th January 2025.

This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies.

Charity People is delighted to be partnering with human rights organisation Freedom from Torture to recruit their next Senior Data Insights Manager.  Providing specialist psychological therapy to asylum seekers and refugees who have survived torture and working with survivors to campaign together for change, the organisation is a key voice in raising awareness and influencing key decision-makers about torture and its impact.

Senior Data Insights Manager

Contract: Permanent, full time role with flexible working options including part time (four days per week) and condensed hour options available

Salary: £45,133 per annum

Location: Hybrid – home based with ideally two days per week at the London office in Finsbury Park

Benefits: generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution)

Closing date for applications: midnight on Tuesday 7th January

First interviews, held remotely: week commencing 13th January

Second interviews, in person: week commencing 20th January

Joining as Senior Data Insights Manager you will be a core member of the team at Freedom from Torture and will take ownership of the organisation’s data across fundraising, covering all CRM systems (currently ALMS . net and Engaging Networks) to ensure that systems and processes are aligned to the long-term strategic needs of the organisation. 

A pivotal role within the organisation you will work closely with colleagues across Fundraising and Communications including Digital, as well as the Finance Team and with external suppliers to develop and deliver analytics.

Key responsibilities within the role include:

• Alongside the Database Officer, responsible for the management, use and maintenance of fundraising data
• Responsible for ensuring platforms and data processes keep up with organisational needs
• Identifying positive change initiatives and leading data transformation which will positively impact wider teams
• Streamlining existing data processes and implementing new processes
• Producing and reviewing database project plans to ensure data cleanliness, and liaising with colleagues to encourage engagement and compliance with data best practice
• Work with senior colleagues to ensure that Freedom from Torture has the insights and data to make informed decisions on fundraising and engagement activities
• Proactively advising colleagues on potential improvements to segmentation, selections and testing guided by market trends and new technology that will maximise engagement
• Supported by a Data and Payments Officer, ensure audience appropriate regular reporting is delivered accurately and on time
• Responsible for the storage and use of supporter data, including the management of risk and recovery plans and data security, working closely with colleagues in ICT
• Managing contractual relationships with database supplier and liaising with relevant third party agencies

We would love to hear from you if you have the following skills and experience:

• High level of expertise using CRM and SRM systems within a charitable environment
• Experience managing an income generating CRM, in a charity setting, ideally generating £5 million per annum plus
• Experience of managing complex data management systems incorporating multiple platforms
• Solid experience using data handling tools such as Power BI, SQL and statistical tools
• Proven ability to interpret large sets of data and to spot trends and patterns (e.g. in giving history or opt out behaviour)
• Experience of data base targeting, segmentation, testing and response analysis to drive strategic fundraising decisions
• Experience of managing projects which involve multiple deadlines and stakeholders
• Ability to devise and implement real world data testing strategies across multiple channels
• Expert understanding of data protection legislation, ideally including the Fundraising Code of Practice

We’re particularly interested to receive applications from candidates who have the below, although this is in no way essential: 

• Lived experience of the issues impacting Freedom from Torture

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

The organisation’s policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time.

The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £45,133 to £52,354 (including London Weighting).

If you’re interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.  We do this because we know greater diversity will lead to even greater results for the charities we work with.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

CRM Insights Manager 

Salary: Up to £35,000  

Location: Home based with occasional travel to Newark office/UK  

Full time: 35 hours per week (Mon-Fri)  

Permanent contract 

Closing date for applications: 5th January 2025  

First interview: 14th January 2025  

Second interview: 20th January 2025 

About Us  

The Wildlife Trusts are a federation of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have over 940,000 members, 32,500 volunteers and 3,400 staff across the UK. From precious peatlands and wildflower meadows, to Britain’s lost rainforests, Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. We’ve re-wiggled rivers, brought back beavers to the UK and helped thousands of communities take matters into their own hands to bring back nature on their doorsteps. Collectively we manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we campaign for wildlife and wild places under threat, and we help people access nature.  

But we’re not standing still. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We have an ambitious new strategy to address this, setting out our bold vision of nature in recovery with many more people taking action for wildlife.  

About You  

Are you passionate about using data to drive strategic fundraising decisions and make a real difference to nature in the UK?  

We are seeking an exceptional supporter data specialist to join one of the UK’s best loved nature charities at an exciting time in our 112-year history. Working closely with our fundraising teams, senior leadership team and Wildlife Trust colleagues across the UK, you will be instrumental in enhancing our fundraising through developing insights and processes that take our relationship management to the next level.  

You will be a confident and engaging database expert, with the ability to generate insights into relationships from a range of audiences – from businesses, through campaigners to members and major donors. Your recommendations and insights will enhance fundraising and the impact of these relationships both within the central charity, The Royal Society of Wildlife Trusts (RSWT) and the wider Wildlife Trusts federation.  

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.  

The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.  

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.  

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.  

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools.  

Why work for us?

Are you looking for a role where you can make a real impact? In this brand-new role, you will use your strategic vision and technical insight skills to continuously improve CARE International UK’s fundraising. You’ll lead a team of three to proactively deliver new and improved processes that ensure our fundraising data is structured to support the delivery of brilliant, timely analysis and insight.

CARE International UK are embarking on an ambitious new fundraising strategy, and you will be a key player in our journey to being a more data driven, and audience focused fundraising organisation.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You will be a marketing insights and data specialist – ideally in the charity fundraising sector - who puts audience at the heart of your work. You’ll enjoy sharing your learnings and recommendations with fundraisers to ensure CARE’s income generation goes from strength to strength.

You’ll be able to confidently manage a capable team to ensure they are able to produce their best work. And you will have the strategic vision and technical skills to proactively suggest and implement new and improved processes.

Your extensive experience in building reports in an application such as Power BI, and confidence in data management (ideally Raiser’s Edge NXT) will ensure your success in this role.

About the role

This role sits within CARE International UK’s Individual Giving team, but you’ll work across the entire Fundraising and Comms department.

Along with your team of three, you will play a vital role in support fundraising teams to better understand their audiences and target their communications. You’ll need to be comfortable with change, as this role requires the postholder to design, scope and implement significant improvements to processes and technology to ensure our data and reporting practices are efficient, accurate and fit for the future.

To be successful in this role you’ll need to be a creative thinker, proactive and a confident communicator – as well as your excellent data manipulation and analysis skills.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to, our hr team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Please view the attached Candidate Brief.

Closing date: Sunday 5th January 2025

Interview date: Friday 10th January 2025

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Prospectus is working with our clientto recruit their new Individual Giving and Insights Manager on a permanent basis. The organisation seeks to improve the lives of people with type 1 diabetes until they find a cure.

The new Individual Giving and Insights Manager will be a strategic, insights-led individual. You will join their passionate Supporter Marketing and Experience team and lead Individual Giving. Currently in a period of growth, with a new membership product and legacy programme launch incoming, this is an exciting time to join.

The successful candidate will have direct marketing expertise and will be an experienced individual giving fundraiser. You will help to shape the programme, working closely with the Head of Supporter Marketing and Experience.

This is a hybrid working role, with a requirement of 1 day a week based in their central London office in Islington.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Flora Cunningham at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Are you ready to make a real difference with your expertise in Individual Giving?

Working for this national health charity as the Individual Giving & Insights Manager, you'll play a pivotal role within their Fundraising team, bringing to life a new global brand to build meaningful connections and fund lifechanging initiatives. This is a chance to work on a forward-thinking, insights led programme, launch innovative membership offerings, and help grow their Legacies programme all while benefiting from a collaborative and flexible working environment.

Job title: Individual Giving & Insights Manager
Charity type: Health charity
Salary: £39,000 to £40,400
Location: Hybrid working; London Office minimum one day per week

As this Individual Giving & Insights Manager, you will:

• Lead the Individual Giving programme worth £1.2m per year, working alongside their Individual Giving Officer to drive fundraising success.
• Develop and launch a new Membership product, designed to attract and retain connected supporters.
• Grow the Legacies programme in partnership with the Legacy Officer, enhancing supporter engagement.
• Craft supporter journeys that build deeper relationships, increase engagement, and boost income.
• Use data driven insights to refine targeting, optimise campaigns, and steer the success of their initiatives.
• Implement Innovation and test new approaches, particularly in cost effective digital channels, to secure sustainable growth for their cause.

What Makes You the Ideal Candidate?

• Strong experience in planning and executing direct marketing campaigns for supporter acquisition and retention.
• Skill in developing strategic, data driven supporter journeys using digital and email platforms.
• Proficiency in collaborating with both internal and external partners, including marketing agencies, to deliver effective campaigns.
• Experience in budget management and campaign evaluation, utilising key performance indicators (KPIs) for continuous improvement.
• Knowledge of current data legislation, especially GDPR, ensuring our approach respects privacy and ethical standards.

If you are ready to take on your next Individual Giving opportunity and this sounds like the idea step then we want to hear from you. Apply within.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for an Individual Giving and Insights Manager for an incredible health charity to join a passionate Supporter Marketing & Experience team and lead Individual Giving.

This is a hybrid role with once a week in the London office.

The Charity
A warm and collaborative health charity, dedicated to driving research for new treatments and giving support to children and adults most in need. They have a staff of c55 people securing c£6m last year.

You will be joining a passionate organisation, known for its supportive and progressive working culture, offering fantastic benefits including 25 days annual leave per year plus bank holidays, enhanced rates for parental leave and flexible working and will consider compressed hours as well as much more!

The Role
Oversee the delivery of an established IG programme of £1.2m pa, with support from the Individual Giving Officer.

The team is on an exciting journey of growth as they manage the development and launch of the new Membership product.

Oversee the launch of the legacy marketing activity, with support from the Legacy Officer.

Lead on developing supporter journeys that grow supporter engagement and income.

To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme.

To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels.

The Candidate

Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention.

Planning, executing and evaluating integrated supporter journeys, using digital and email platforms.

Collaborative working with multiple internal and external partners including fundraising & marketing agencies.

Planning and managing projects and budgets.

An understanding of current data legislation, particularly GDPR.

Ideally experience of line management - developing and monitoring KPIs and reporting to drive decision making.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Charity People is excited to be working with an amazing organisation that is the leading global entity funding type 1 diabetes research. They are looking for their next Individual Giving Manager to leverage a new global brand to engage and recruit supporters and raise essential funds to power the essential work needed to find a cure for the disease.

Job Title: Individual Giving Manager

Location: Hybrid working with travel to the London Office once a week

Contract: Permanent and full time

Salary: £40,450 per annum

About the organisation

Their mission is to accelerate life-changing advancements to cure, prevent, and treat type 1 diabetes and its complications. Over the past five years, they have invested more than £2 billion toward this goal. They collaborate with the most talented minds to develop and deliver a pipeline of innovative therapies for individuals living with type 1 diabetes. Staff and volunteers worldwide are committed to campaigning for a vision of a world free from type 1 diabetes

About the role

The Individual Giving Manager role sits within the Fundraising & Engagement directorate, reporting to the Head of Supporter Marketing & Experience.

This role will need a strategic, insights-led individual to join the passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as they prepare to launch a new Membership product to unlock connected masses and grow the Legacies programme.

Responsibilities:

With your insight-led approach and direct marketing expertise, you'll help shape the programme, working closely with the Head of Supporter Marketing & Experience and line manage the Individual Giving Officer and as the team grows, you may have another team member to manage.

Key Tasks:

• To oversee delivery of our established IG programme of £1.2m pa, with support from the Individual Giving Officer.
• To manage the development and launch of our new Membership product
• To oversee the launch of our legacy marketing activity, with support from the Legacy Officer.
• To lead on developing supporter journeys that grow supporter engagement and income
• To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme.
• To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels.
• To develop reporting systems that support data driven decisions and steer our Individual Giving activity going forwards.

About You

For this role, the hiring manager will be looking for the following skills and experience;

• Data driven and insights led
• Have experience of leading and managing a team
• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention
• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms
• Developing and monitoring KPI's and reporting to drive decision making
• Collaborative working with multiple internal and external partners including fundraising & marketing agencies

Application Process

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile

A covering letter will be needed as part of the application process, once you have contacted Seema, she will be able to give you further details of what to include in the covering letter

Due to the time of year, application and interviews will be on rolling ground as the organisation is keen to place in January 2025

Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

This is an important strategic role within our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team in CCS which works with ethically diverse communities in Somerset. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community based solutions, supporting communities to thrive together.

You will work with the Head of Programmes, Community Leaders, our Commissioners, partner organisations and wider stakeholders to ensure that the Somerset Diverse Communities programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.

You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager and the Village Agent Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

You'll be helping us Thrive Together

• You will help groups representing and working with diverse communities to thrive, enabling people of all backgrounds to have fulfilling lives in Somerset.
• Be accountable for the delivery of a high-quality programme of work in Somerset, promoting a learning culture, and driving growth through role modelling.
• Manage all operational employees within the SDC team to deliver programme and strategic goals.
• To support your team to practice continuous professional and personal development.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality programme of work.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.

You'll be helping us Enable Change

• Ensure that the impact of SDC work is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on community outcomes.
• Drive community development through SDC work, supporting the team to identify gaps and implement sustainable community solutions whilst identifying and mitigating risk.
• Take responsibility for collating reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Work with the Data & Insights Manager to contribute to the development of quality assurance systems.
• Manage SDC’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

You'll be helping us Build Connections

• Build and maintain positive working relationships with our partners, collaborators and stakeholders, including police, commissioners, public sector officers and organisational representatives across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for SDC activities.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.

Are you an experienced marketing professional looking to use your skills to make a real difference? At St Catherine’s Hospice, we are seeking a Marketing Manager to lead our marketing efforts and help embed a supporter-centric, data-driven approach across our organisation.

This is a unique opportunity to shape and deliver a marketing strategy that will raise awareness, engage the community, and drive the essential income that sustains our vital care. If you’re ready to build something impactful from the ground up, build and lead a passionate team, and use your expertise for a meaningful cause, we want to hear from you.

About the Role

As Marketing Manager, you will:

• Develop and Implement Strategy: Create and deliver a comprehensive marketing strategy and annual plan, working closely with the Director of Marketing and Engagement.
• Raise Awareness and Support: Inspire our community by sharing powerful stories, recognising supporters, and elevating the Hospice’s profile.
• Deliver High-Impact Campaigns: Oversee multi-channel campaigns to promote our initiatives, drive brand awareness, and support fundraising goals.
• Lead Digital Excellence: Manage and optimise our website and digital platforms to enhance user experiences and meet audience needs.
• Analyse and Refine: Use data and insights to evaluate performance, identify growth opportunities, and continuously improve our marketing efforts.
• Build and Mentor a Team: Lead and inspire the marketing team, fostering collaboration and ensuring their development and success.

What We’re Looking For

• Experience: Proven track record in business-to-consumer or not-for-profit marketing, with expertise in leading teams and delivering successful campaigns.
• Leadership: Skilled in mentoring, strategic thinking, and building relationships across teams and stakeholders.
• Technical Expertise: Proficient in digital marketing techniques, CRM systems, and campaign management with creative literacy and an understanding of brand.
• Creativity and Pragmatism: A visionary thinker who can turn ideas into impactful action.
• Resilience and Emotional Intelligence: Sensitive to the needs of patients and families, with the emotional intelligence to navigate challenging situations.

Why Join Us?

At St Catherine’s Hospice, you’ll find more than a job—you’ll find purpose. Here, your work will directly contribute to providing care and support to those who need it most. You’ll enjoy the autonomy to shape your team and plans while being part of an organisation that values innovation, compassion, and community.

Qualifications and Skills Required

• Degree in marketing or extensive equivalent experience
• Expertise in campaign planning, digital marketing, and brand building
• Strong communication and interpersonal skills
• Proven ability to manage budgets, analyse data, and make informed decisions

What We Offer

• Competitive salary
• 36 days annual leave (inclusive of bank holidays) and your birthday off
• Access to an employee assistance programme with a wealth of wellbeing resources
• Competitive pension scheme (up to 8% employer contribution)
• Life insurance
• Hybrid working opportunities
• On-site free parking
• Opportunity to lead a growing marketing team
• A chance to use your skills for a cause that makes a difference every day

Join us in shaping the future of St Catherine’s Hospice and making a lasting impact on our community.

Apply Today
Be part of something extraordinary. Submit a CV and covering letter by Wednesday 8th January 2025 at 5.00 pm

Interviews will take place on 22nd January 2025

Overview of the Projects Manager – South Asia role and the team

The Projects Manager – South Asia will join the projects team and interface with new and existing project partners in areas where the Church is persecuted and/or suffering. This role is responsible for identifying, evaluating and overseeing projects in South Asia that align with Barnabas Aid’s mission and objectives. It involves managing the entire project lifecycle, from proposal evaluation and grant administration to monitoring and reporting. The ideal candidate will have a strong background in project management, excellent organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management.

Our Human Resources Manager is a senior role working closely with the Head of Finance and Internal Operations, the Chief Executive and the Human Resources Strategic Projects Lead in the delivery of a professional, progressive and proactive Human Resources function, working in line with our values. You will have the opportunity to shape our approach to this important function, will work with brilliant and friendly colleagues and will go home every day knowing you have made a difference.

You will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. You will manage a busy caseload, advising on performance, absence and sickness management, recruitment and retention in line with employment law, our policies and good HR practice, as well as ensuring good HR administration throughout the employment life-cycle. You will provide informal advice, coaching and mentoring to managers on all aspects of employee relations, through a variety of 1-1 meetings, informal training sessions/workshops and briefings. You’ll meet regularly with managers to develop a thorough understanding of their needs, and help them to identify and resolve emergent issues before they become more serious. You will also be responsible for more strategic matters such as development of employment policies, procedures and practices, our learning and development offer and management of our payroll.

We are looking for an experienced HR generalist with good knowledge of employment law and HR good-practice and some knowledge of payroll. As part of a small team, we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You will be able to work flexibly, independently and ​​have a willingness to take on new challenges and lead in your area of expertise. We are looking for ​​an individual with strong organisational and administration skills, who can comfortably balance operational day-to-day tasks alongside the provision of insight and expertise into long term projects and initiatives. Empathy and an understanding of the importance of process are important characteristics.

Overview of the Projects Manager – Central Asia role and the team

The Projects Manager – Central Asia will join the projects team and interface with new and existing project partners in areas where the Church is persecuted and/or suffering. This role is responsible for identifying, evaluating and overseeing projects in Central Asia that align with Barnabas Aid’s mission and objectives. It involves managing the entire project lifecycle, from proposal evaluation and grant administrant to monitoring and reporting. The ideal candidate will have a strong background in project management, excellent organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management.