Insight Manager Jobs

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the principal gifts manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.

We are seeking a dedicated and experienced Principal Gifts Manager to lead the development and implementation of our major donor programme. Working closely with the Head of Philanthropy, you will create strategic plans to identify, cultivate, and steward a portfolio of high-value donors, securing five- and six-figure gifts. You’ll manage a pipeline of prospective donors, analyse trends to shape the programme strategy, and deliver inspiring stewardship events. Additionally, you’ll oversee a small team of philanthropy officers, support their donor portfolios, and ensure the programme’s adherence to compliance, financial planning, and risk management practices.

About You

You will have a proven track record of securing significant donations and delivering high-impact stewardship plans. Skilled in performance reporting, data analysis, and forecasting, you bring a strategic mindset to donor engagement. You’re highly proactive, with excellent networking, communication, and relationship-building skills. With experience managing donor events and managing multiple projects, you will be organised and results-driven. 

Duties and key responsibilities 

Leadership and Strategy 

• Support on the development major donor program. Working alongside the Head of 

Philanthropy to create a strategic plan that will identify, cultivate, solicit and steward a 

portfolio of Major Donors in line the overall fundraising strategy. 

• Develop a pipeline of new prospective donors, working alongside the Prospect research 

manager. 

• Monitor and analyse trends within major donor giving, both internally and externally, using 

these findings to influence the direction of the programme. 

• Manage and support two philanthropy officers to provide the best stewardship journeys for 

their portfolio (please note the structure is under review and this is subject to change)

Relationship Development and Events

• Cultivate, engage and manage strong relationships with major donors with a focus on multiyear partnerships. 

• Identify gaps in the product offering and work with the Head of Philanthropy to develop and 

launch new products.

• Monitor, analyse and report on major donor programmes, adjusting plans and events based 

on insights. 

• Lead on the development of inspiring stewardship events that covey MAP’s work and 

impact – inspiring major donors. 

Budget Management, reporting and compliance 

• Manage financial planning, reporting, and risk assessment for the Major Donor budget. 

• Ensure that the Major Donor programme adheres to due diligence procedures. 

• Utilise and maintain the CRM database to ensure accurate reporting and stewardship

General Responsibilities

• Support MAP’s mission, ethos and values. 

• Support and promote diversity and equality of opportunity in the workplace. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any personal, private or sensitive information about individual 

organisations and or clients or staff and MAP data.

PERSON SPECIFICATION

Experience

• Proven track record in securing five and six figure donations. 

• Skilled in performance reporting, data analysis and using insights to shape a major donor 

programme.

• Experience creating major donor stewardship plans that inspire donors and drive income. 

• Good project management skills, including managing multiple projects and priorities at 

once. 

• Experience in planning and budgeting – with proficiency in major donor forecasting. 

• Experience of creating donor events that inspire. 

Knowledge, skills and abilities

• Able to confidently analyse results and extract insights to inform the strategic direction of the 

Major Donor Programme.

• Good written and verbal communication skills.

• Effective management and leadership skills (Desirable)

• Highly proactive – excellent at networking, communicating and influencing. 

Personal attributes and other requirements

• Commitment to high standards, fostering trust and confidence in MAP’s fundraising 

initiatives.

• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practices and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work.

• Ability and willingness to work weekends/evenings in emergencies, and to travel 

overseas where necessary.

Are You Ready to Lead the Way in Marketing Innovation?
We’re searching for a dynamic and results-driven Marketing Manager to join our team and make an impact. Based in Tring, you’ll have the opportunity to shape the strategy, elevate brand presence, and drive growth. If you’re a creative thinker with a proven track record in delivering successful campaigns, inspiring teams, and achieving measurable results, we want to hear from you!

 

Salary: £37,000 to £40,000 DOE

Location: Office based with hybrid options available.

Hours: 37.5 Monday to Friday

Contract Type: Permanent.

 

About us

The Hospice Lottery Partnership is a not-for-profit social enterprise formed in 1997 with the purpose of raising funds for our partner charities who care for people in their local communities.

Our Partner Charities

Florence Nightingale Hospice Care, The Hospice of St Francis, Michael Sobell Hospice Charity, Rennie Grove Hospice Care, South Bucks Hospice, East and North Hertfordshire Hospitals’ Charity, Harlington Hospice, Hillingdon Hospitals Charity.

 

The Role

· Assist the CEO and senior management team to drive improvement and innovation of player engagement to maximise lottery income generation.

· Line Management with a key focus on developing skills.

· Produce relevant data reports with analysis, extracting data as required for B2C direct marketing campaigns, and campaign planning and evaluations.

· Lead on the delivery of an effective player journey programme.

Benefits:

· Pension scheme with employer contributions.

· Childcare voucher scheme.

· 25 days holiday plus bank holidays, with 2 extra days after 5 years’ service.

· Additional ‘birthday leave day’

· Access to our Employee Assistance Programme (a confidential support service).

· Simply Health – access to healthcare options, rewards, and discounts.

Person Spec:

· Minimum of 5 years of experience in marketing.

· Strong leadership and team management skills.

· Excellent communication and interpersonal abilities.

· Proficient in data analysis and marketing planning.

· Ability to develop and implement effective marketing strategies.

· Proficient in preparing and monitoring performance against financial and numerical targets

· Understanding of regulatory requirements and experience of working in a regulatory environment

· Website platform experience.

· Strong attention to detail.

· Resilient, flexible and able to work under pressure within a small team.

Desirable:

· CIM or other Marketing qualifications.

· Knowledge of or experience of membership organisations and their structures.

· Experience of working in the charity sector.

Birchwood is a key charity focused on addressing homelessness, mental health, and social inclusion. We are committed to empowering our community through dedicated accommodation and support services. We seek a meticulous and proactive Finance Manager to oversee our financial operations and contribute to our mission through supporting strategic financial management and governance.

Job Summary

The Finance Manager will play a crucial role in managing the financial function of the Charity, ensuring the integrity and efficiency of our financial processes. The Finance Manager will also contribute directly to strategic financial planning and enhance operational efficiencies within the finance department. This position involves detailed oversight of financial transactions, compliance, and reporting, working closely with various funding bodies including local councils, NHS, and grant funders, as well as managing the financial aspects of properties owned by the charity.

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition.

It couldn’t be a more exciting time to join our team.We have just developed a new Theory of Change and we are now embarking on a period of growth. With an estimated 700,000 people in the UK living with glaucoma – but only half of them knowing it – we want, and need, to do more. We want to fund more research, raise more awareness and help more people. And that is where you can make a real difference.

As our Helpline Manager, and leader of a dedicated and skilled team, a key part of your role will be to ensure that high quality advice and support is provided, and that service users receive a timely response. When we talk about the helpline, we mean support via telephone, email, Healthunlocked (primarily online peer support) and our buddy service (peer support in advance of surgery).

Position: Helpline Manager

Responsible to: Head of Support Services

Responsible for: Helpline Advisors x 3; Locum Helpline Advisors x 2 

Location: Home based with a requirement to work in the Ashford office on a regular basis (approx. once in every 2 weeks)

Hours: Full time (35 hours a week) with potential for occasional evening or weekend work

Salary: £39,305 (FTE)

Annual leave and benefits

• 25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for new starters and part-time employees.
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay
• Funded support for learning and development

How to apply:

Please click on the Quick Apply button below. You'll be asked to submit a CV and covering letter.

Please note:

Only applications including a covering letter, which clearly details how you meet the requirements of the person specification, will be considered.

Closing date: 9am on Monday 24 February 2025.

Interviews: Tuesday 4th and Wednesday 5th March at our Head office in Ashford, Kent and interested candidates are urged to keep these times free.

What you’ll be working on:

• Ensuring helpline services are meeting the needs of people with glaucoma
• Ensuring high standards of service across the different helpline channels
• Supporting and developing the helpline team
• Leading the continuous improvement and development of the helpline
• Communicating and promoting the helpline

This job is for you if you have.…

• experience of developing and delivering services to a vulnerable client group
• experience of defining service specifications
• experience of demonstrating impact and quality in your work
• the ability to lead, manage and evaluate specific projects and able to prioritise workload to deliver projects on time and budget
• experience of line management and leading teams
• excellent communication skills (verbal and written) including the ability to translate complex scientific and medical information into accessible language and the ability to build excellent working relationships at all levels.
• an understanding of issues related to diversity and equality of opportunity and a genuine commitment to widening access to information

And finally.....

We will be in touch with shortlisted applicants by Thursday 27th February. Candidates with a disability who may need longer to prepare for an interview, or who have special requirements to be taken into account, are invited to contact us to discuss any necessary adjustments to the recruitment timetable.

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the corporate partnerships manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028

We are looking for an experienced Corporate Partnerships Manager to lead and grow our corporate fundraising programme. In this role, you will develop and implement strategies to cultivate and steward existing partnerships while identifying new opportunities for multi-year collaborations. You’ll create compelling proposals, deliver inspiring stewardship events, and work closely with teams across the organization to maximise marketing and engagement opportunities. 

About You

You will have a proven track record in corporate fundraising and business development, with experience creating strategic partnerships that drive results. With excellent communication and organisational skills, you excel at managing multiple projects, building relationships, and crafting innovative pitches. You’re proactive, data-driven, and adept at using insights to shape impactful programmes 

Duties and key responsibilities 

Leadership and Strategy 
• Support on the development of the corporate partnership programme. Working alongside 
the Head of Philanthropy to create a strategic plan that will identify, cultivate, solicit and 
steward a portfolio of existing corporate partners in line the overall fundraising strategy. 
• Monitor and analyse trends within corporate fundraising, both internally and externally, 
using these findings to influence the direction of the programme. 
• Develop a pipeline of new prospective corporate partners, working alongside the Prospect 
research manager. 

Relationship Development and Events
• Cultivate, engage and manage strong relationships with existing corporate partners with a 
focus on building strategic multi-year partnerships. 
• Create high quality, inspiring proposals, pitches and materials to maximise new 
opportunities. 
• Work with the communications and advocacy team to maximise marketing opportunities.
• Lead on the development of inspiring stewardship events that convey MAP’s work and 
impact to current and new corporate partners. 

Budget Management, reporting and compliance 
• Create three year rolling budgets and reforecasts, setting income and expenditure targets in 
collaboration with the Head of Philanthropy.
• Manage financial planning, reporting, and risk assessment for the Corporate Partnerships 
budget. 
• Ensure that the corporate partnerships programme adheres to due diligence procedures
and carry out regular due diligence reporting on existing corporate partnerships.
• Utilise and maintain the CRM database to ensure accurate reporting and stewardship.

General Responsibilities
• Support MAP’s mission, ethos and values. 
• Support and promote diversity and equality of opportunity in the workplace. 
• Abide by organisational policies, codes of conduct and practices. 
• Treat with confidentiality any personal, private or sensitive information about individual 
organisations and or clients or staff and MAP data.

PERSON SPECIFICATION
Experience
• Experience creating strategic corporate partnerships and stewardship plans that inspire 
MAP’s corporate partners and drive income. 
• Proven track record of corporate new business development.
• Skilled in performance reporting, data analysis and using insights to shape a corporate 
fundraising programme.
• Excellent project management skills, including managing multiple projects and priorities at 
once. 
• Experience in planning and budgeting – with proficiency in corporate partnership
forecasting. 

Knowledge, skills and abilities
• Excellent written and verbal communication skills.
• Effective management and leadership skills( Desirable)
• Highly proactive – excellent at networking, communicating and influencing. 

Education/training
• Corporate fundraising qualification and/or equivalent experience (desirable).

Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising 
initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel 
overseas where necessary.

Circa £42,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Media & Communications Manager (Partnerships).

Join us as the Media & Communications Manager (Partnerships) to collaborate with the Senior Media and Communications Manager in shaping UNICEF UK's strategic partnerships communications. Your focus will encompass private sector partnerships, philanthropy, and foundation engagements.

In this role, you will nurture relationships with key communication stakeholders in our corporate partnerships, crafting innovative media strategies to amplify UNICEF UK and our collaborative efforts. Leading a dynamic team, you will steer comprehensive marketing and communication plans spanning paid, owned, and earned media channels.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Friday 7 February 2025.

Interview date: Week Commencing Monday 3 March 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Since 2018, Connect: North Korea (CNK) has grown from a small community start-up into an effective and impactful organisation with an annual income over £500,000, mainly through grants from Trusts and Foundations. We now want to focus on building our supporter base and growing our individual giving programme to secure our long term growth.

As our new Communications and Fundraising Manager, you will play an exciting role in communicating with our individual and corporate supporters, identifying and engaging new supporters and growing our income to help us reach more members of our community.

You will lead on individual communications and fundraising initiatives, communicating in person, traditional and new media, engaging new supporters to our mission, sharing case studies and stories from our community to inspire them to donate. Your storytelling will position us in our supporters’ minds and encourage them to actively support CNK in 2025 and beyond.

Position: Communications and Fundraising Manager

Responsible to: Chief Executive Officer

Based at: Our offices in New Malden KT3 with some remote/home working.  We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time (35 hours per week) with occasional evening working required. Flexible hours/days possible whilst respecting core hours of 10am-4pm

Salary: £38,000 - £41,181 + 5% pension and gym membership

Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

Your specific objectives will be to

• Grow our individual supporter base by 30% in 2025 through compelling stories, campaigns, traditional and social media initiatives

• Delivering impactful messages, responsive and successful online fundraising campaigns to grow our income from individual supporters to £50,000 per annum in 2025 and beyond.

This is a really exciting opportunity for a creative ambitious self-starter who enjoys a fast paced fundraising environment, is passionate about fundraising and communications, building relationships and creating compelling campaigns that inspire supporters to support our mission 

You are:

1) an experienced communicator, able to create compelling online campaigns and asks that grow our supporter base by 30%

2) understand the principles of fundraising and how to apply these principles to guide supporters on their journey from initial recruitment to regular giving

3) strategic in your approach, able to turn a little into a lot - so you know where best to focus your time and energy to achieve greatest results for CNK

4) passionate about our vision and mission, understanding that the more income we can raise from individual giving, the more services we can deliver to our disadvantaged community. You are committed to helping us achieve our target to raise £50,000 from our supporter base in 2025.

5) Organised, with an eye for detail and a talent for working in partnership with other team members. 

Primary duties and responsibilities will be:

Planning and reporting:

• With the support of CNK senior management, devise an action plan with measurable KPIs to communicate with our supporters and attract new supporters. You will be responsible for the delivery of this action plan in 2025.

• Use online analytics, social media insights, financial reports to report on KPIs (new supporters/followers, website analytics, conversion rates, ROI, number of new donations, average donation amounts) understand supporter motivations and use this learning to adapt our messaging to where each supporter is on their journey from recruitment to regular giving

Communications and Fundraising:

• Work with CNK team members to gather information, case studies, quotes and images and convert into compelling and engaging content for social media and our website. ‘

• Regularly update our website and social media platforms with insights, opinions, case studies, calls to action, to build our community of supporters

• Use social media platforms to build brand awareness and drive traffic to our website

• Plan and deliver innovative well thought out funding campaigns to convert existing supporters from once off donations to regular givers, nurture and steward donors to increase the value or frequency of their current donations

• Inspire our mailing list subscribers to give to us for the first time with the aim of increasing our new donor pool by 15% in 2025

Fundraising compliance:

• Save all communications and donor profiles, donations, giving history, gift aid agreements, correspondence, and communications with supporters on CNK CRM database. Uphold GDPR and comply with fundraising best practice.

Staff & Volunteer Management

• Recruit and manage volunteers to create visual content for social media. 

The role has no direct line reports at present but there may be in future, along with the prospect of promotion, budget permitting.
 

Essential skills and experience:

You will have at least three, and ideally five, years experience of:

• Communications and individual giving fundraising for a small charity, with a track record of developing and delivering successful individual giving campaigns that have generated 4 to 5 figure sums 

• building a community of followers and converting them into donors

• gathering information, case studies, data and finances, distilling and crafting high quality, well articulated compelling funding asks

• growing charity brand and positioning, thorough consistent approach, campaigns, asks,use of language and artwork

• digital marketing including social media, email marketing, and website content management

• designing tools, inputting data and keeping CRM software updated, using data analytics to report on donor journey and drive fundraising decisions

• relevant fundraising regulations and best practices, including GDPR compliance.

You:

• Can work quickly under pressure in a fast-paced environment.

• Are highly organised, able to act on own initiative, able to manage multiple projects and deadlines

• Have excellent written and verbal communication skills, able to craft compelling asks to engage and inspire donors.

• Have engaging people skills, friendly, approachable with a positive attitude. You enjoy talking to donors about CNK on the phone, by email, in person and are unafraid to ‘make the ask’. Can engage collaboratively and constructively in a small team with an entrepreneurial feel

• Are creative and confident in suggesting ideas and solutions. You are ambitious for what your role can deliver for our community.

• Are committed to supporting and embedding lived experience across CNK

• Are keen to build and develop your role as suits the needs of the organisation

• Can speak Korean although this is not essential to the role.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

Job Title:  Data and Insight Manager

Department:  Fundraising and Development

Reports to:  Head of Supporter Engagement

Direct reports:  Supporter Engagement Administrator

This role will also oversee agency resource.

Location: Home based, with occasional travel to offices in London and Lingfield, Surrey

Salary: £36,780 - £41,176 depending on experience (FTE per annum). 

Hours:  30 hours per week

Contract: Permanent, all year round

Closing Date: 13th February 2025

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about driving data-driven change and improving the lives of children and young people with epilepsy? Join the team at Young Epilepsy and take on an exciting new role leading data and insights within fundraising and development.

As Young Epilepsy's expert in data and analysis, you will be responsible for delivering clear, actionable insights that enhance our understanding of our audience and inform decision-making. You’ll play a key role in helping us become a more data-driven, audience-focused department that drives income growth and insight across fundraising and development.

Key responsibilities include:

1. Lead the delivery of Young Epilepsy’s fundraising and development insight.

2. Develop and deliver a strategic fundraising and development insight approach.

3. Oversee and optimise the CRM database, including improving KPI tracking and reporting functionality.

4. Lead data analysis efforts and recruit/manage an agency for segmentation, benchmarking, and insights.

5. Drive an audience-focused culture, interpreting data to inform income generation, campaigning, and marketing.

6. Manage and improve data processes, automations, and digital technologies to enhance efficiency.

 

What we need from you

- Significant experience in supporter-focused roles, with a strong understanding of data analysis and CRMs

- Proven success in using supporter/customer data to enhance marketing or fundraising efforts

- Expertise in data management, reporting, and ensuring compliance with statutory requirements

- Strong stakeholder management with the ability to communicate complex insights clearly

- Highly analytical, data-driven mindset with excellent project management and Excel/Office 365 proficiency

- Collaborative, proactive, and passionate about the charity’s aims, with strong time management and problem-solving skills

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

 

About us

Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised.

We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more.

Informed by young people and drawing on our strong legacy of expertise in education, health

and research, we have developed and published our 2020-2025 strategy. This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to:

• Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services
• Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life
• Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful..

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

 

Are you ready to make a real difference with your expertise in Individual Giving?

Working for this national health charity as the Individual Giving & Insights Manager, you'll play a pivotal role within their Fundraising team, bringing to life a new global brand to build meaningful connections and fund lifechanging initiatives. This is a chance to work on a forward-thinking, insights led programme, launch innovative membership offerings, and help grow their Legacies programme all while benefiting from a collaborative and flexible working environment.

Job title: Individual Giving & Insights Manager
Charity type: Health charity
Salary: £39,000 to £40,400
Location: Hybrid working; London Office minimum one day per week

As this Individual Giving & Insights Manager, you will:

• Lead the Individual Giving programme worth £1.2m per year, working alongside their Individual Giving Officer to drive fundraising success.
• Develop and launch a new Membership product, designed to attract and retain connected supporters.
• Grow the Legacies programme in partnership with the Legacy Officer, enhancing supporter engagement.
• Craft supporter journeys that build deeper relationships, increase engagement, and boost income.
• Use data driven insights to refine targeting, optimise campaigns, and steer the success of their initiatives.
• Implement Innovation and test new approaches, particularly in cost effective digital channels, to secure sustainable growth for their cause.

What Makes You the Ideal Candidate?

• Strong experience in planning and executing direct marketing campaigns for supporter acquisition and retention.
• Skill in developing strategic, data driven supporter journeys using digital and email platforms.
• Proficiency in collaborating with both internal and external partners, including marketing agencies, to deliver effective campaigns.
• Experience in budget management and campaign evaluation, utilising key performance indicators (KPIs) for continuous improvement.
• Knowledge of current data legislation, especially GDPR, ensuring our approach respects privacy and ethical standards.

If you are ready to take on your next Individual Giving opportunity and this sounds like the idea step then we want to hear from you. Apply within.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Exciting opportunity for an EDI specialist to join our expanding organisation and support us in the development and delivery of our Equity, Diversity and Inclusion (EDI) objectives to ensure that we improve equity of access to treatment for people who use our services, improve our practice and quality and continue to develop a diverse and inclusive organisation.
 

This is a remote role, you will predominantly be working from home. There will be the requirement to travel to services across England and Scotland, as well as face to face events. There is the possibility for part time hours and flexible working requests.

Phoenix Futures and The Role

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise.

• You will help us identify EDI issues and explore and implement solutions to complex challenges.
• The role covers operational issues including making sure that our treatment is accessible to all, the role also covers people and culture issues making sure that our organisation is diverse and inclusive, you will also consider our policy and practice ensuring quality of delivery.
• You will act as an expert advisor to people across the organisation making sure that EDI principles are embedded across all areas of our organisational delivery. You will provide advice and guidance for staff, volunteers, people who use our services and other stakeholders.
• You will be responsible for developing and writing our strategic EDI plans. Researching, delivering and monitoring action plans in collaboration with the senior management team and our specialist working groups.

About you

Reporting directly to the Director of Strategic Initiatives You will:

• Be a self-starter who can also work collaboratively within a multi-functional team and across Directorates;
• Have an understanding of the benefits of creating equity of access to health care and the importance of meeting the needs of under represented groups.
• Have experience of developing and delivering EDI strategies and processes
• Be able to understand data and communicate insight in understandable ways
• Present to small and large groups, remotely and face to face
• Excellent communication and interpersonal skills, with the ability to engage, influence and inspire at all levels

A detailed job description (role profile) is available for download. 

Your Rewards 

• Salary of £43,500 plus potential yearly performance related pay of 8.5%
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Interview

Interviews will be held during early March in London. Full details will be provided to shortlisted candidates.

You will deliver reporting and analysis to help teams understand what is happening, show trends and dig into changes. You will work with stakeholders to understand their requirements, help build the optimal solution whether that be analysis in Excel or an automated Power BI dashboard and, crucially help them understand what changes they need to make based on the insight.

The ideal candidate will have an inquisitive mind and a drive to help people to use data to make decisions. You’ll have a passion for interrogating data, asking for help when you need to know more, and transforming data into meaningful insight. 
You will be confident in challenging perceptions where appropriate, focussing on what the data shows. Your analytical, technical and strong communication skills with enable you to collaborate with a range of teams, and together increase income and impact. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, with options for homeworking in line with Crisis’ Hybrid Working Policy

Contract: 12-month fixed term contract, parental leave cover

About the role

As a Supporter Journey Manager in the Brand, Marketing and Fundraising Directorate, you will design and lead the implementation and optimisation of multi-channel communication journeys to reach, engage, convert, and retain audiences. You will be responsible for managing a small team, working collaboratively across the organisation to apply a test-and-learn approach by continually reviewing and improving touchpoints and end-to-end journeys. You will help the organisation visualise journeys from the audience's perspective, monitor and report on performance, and plan and optimise efforts in pursuit of Crisis’ vision to end homelessness.

As a bold and impactful leader, you will design and develop multi-channel audience journeys, across touchpoints, to achieve objectives across the charity. You will collaborate with data, insight, and evaluation teams to ensure Crisis leverages insight and analysis to maximise supporter engagement and realise income potential. As a champion of audience voices and working equitably you will advance the organisation’s strategic goal to become more audience-led in its vision as it grows support, in all its forms, and communities committed to ending homelessness.

About you

• Proven experience in establishing and managing successful customer experience (CX) functions, from journey design to development and optimisation.

• Equally comfortable with the details of systems and data, while maintaining a clear view of the bigger picture and end-to-end experiences.

• Results-focused, with experience in setting up measurement frameworks and driving a culture of continuous improvement.

• Background in customer experience, email and/or direct marketing, with practiced expertise in working within a devolved operating model environment.

• Influential leader, skilled in convening and facilitating meetings and workshops with senior stakeholders to drive decisions and outcomes.

• Proactive and inclusive leader with the ability to unify diverse disciplines and cross-functional teams toward common goals and shared priorities.

• Committed to equality, diversity, and inclusion, with a vision to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 23:55

Interview process: Competency tasked interview with presentation task.

Interviews will take place on Tuesday 4 March 2025 at our offices in London, E1.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.   

Registered Charity Numbers: E&W1082947, SC040094 

About The Role

Are you passionate about making a meaningful impact on the lives of veterans and their families? We are seeking a dynamic individual living in the East lead and inspire our regional team of Poppy Appeal Managers in the East of England. As a Regional Poppy Appeal Manager, you will play a pivotal role in supporting the delivery of the Poppy Appeal through our dedicated network of volunteers.

In this role, you'll be responsible for developing and executing strategic plans aligned with our Poppy Appeal and Fundraising strategy. You'll oversee regional expenditures, ensuring that our net contribution targets are met, while also sharing insights and feedback from regional activities with our leadership team.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Operationally, you'll manage financial processes, contribute to budget cycles, and cultivate long-term income pipelines. Building strong relationships with key local stakeholders, managing risk, and ensuring compliance will be crucial aspects of your role. Collaboration with internal teams to maximise our impact will also be part of your responsibilities.

On the people and team development front, you'll conduct regular one-on-one meetings, lead team gatherings, and drive performance management processes while upholding Legion values. If you have experience in people management, team building, budget management, performance monitoring, community fundraising, and event management, along with strong IT skills and excellent interpersonal and communication abilities, we want to hear from you.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings). This particular role will require a full UK driving licence. Our ideal candidate will be living between Lincolnshire and Essex.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Do you have experience mapping complex supporter journeys, and working with insight and data to identify gaps and opportunities?

Have you managed complex projects that are all about improving the supporter experience? 

Can you motivate and support a team to deliver their best work for people living with Parkinson’s?

If yes, then please consider joining us as our Supporter Journeys Manager! You’ll be part of a team of 20 supporter experience professionals and you will lead the excellent Parkinson’s UK Supporter Journeys team to continue our ambitious drive to transform supporter engagement. 

About the role

We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we will do that is by engaging and mobilising our existing supporters through a wide variety of channels to take additional actions in support of Parkinson’s UK 

You’ll be instrumental in devising and delivering the strategic plans to achieve our ambitions for supporter engagement, as well as leading the teams responsible for delivering email and supporter journeys across the organisation.

What you'll do

• Lead the approach to mapping and visualising Supporter Journeys at Parkinson’s UK - looking for opportunities and pain points 
• Work closely with the Supporter Engagement Lead to deliver the Supporter Engagement Transformation programme which is our key programme for growing retention
• Work closely with the Supporter Engagement Manager (email), who leads the central email journey and decentralised email management
• Lead the audience planning process for supporters at Parkinson’s UK
• Lead the development of the audience planning process so that it achieves its ultimate aim of improving experience at Parkinson’s UK

What you’ll bring

• Significant experience of supporter engagement in the commercial  or not-for-profit sectors 
• Demonstrable experience of designing and delivering complex cross channel supporter journeys or communications plans 
• Experience of using insight and analysis to inform supporter comms mapping, planning and delivery
• An understanding of audience-first principles and planning 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.