Insight Jobs

As a Midweight Operations Coordinator at Small Axe you’ll join a multidisciplinary, integrated and highly collaborative team, focused on winning progressive campaigns.

We’re a non-profit with an agency operating model. We work with charities, trade unions, and community or political organisations to win change. 

Strong operations are the key to bringing out the best of our team and our work. With a unique insight into how everything fits together behind the scenes you’ll support our organisation to run efficiently and grow sustainably.

Learn more and apply via our website.
You’ll collaborate closely with the other members of the operations team on the day-to-day delivery of processes across finance, the office, HR, recruitment and client services.

This is a varied role with plenty of scope for learning and growth. We’re looking for someone with at least 3 years of experience under their belt who can get stuck straight in. 

We’re looking for someone with proven experience in digital content leadership, team management, and strategic content decision-making using data insights. 

In this key role, you will commission, develop and manage our digital content delivery, overseeing a talented team of producers and videographers working closely with internal teams and external partners.

You will ensure that our content – ranging from films for social media, podcasts, online events, audio guides, website content and more – engages diverse audiences, supports commercial goals, and aligns with the Gallery’s mission. 

The ideal candidate will be an experienced content professional with a strong background in digital storytelling, team leadership, and experience of managing a broad content programme.

If you have a passion for the arts and digital innovation, we’d love to hear from you!

Are you ready to make a meaningful impact? At Alzheimer’s Society, we are dedicated to being help and hope for everyone living with dementia. Every day, we’re working to create a world where dementia no longer devastates lives.

We are looking for a strategic People Business Partner to join our passionate team and help shape an inclusive, high-performing culture. If you’re a strategic HR professional who thrives on collaboration, transformation, and making a real impact, this could be the perfect role for you.
 
As a People Business Partner, you will play a pivotal role in delivering directorate-specific people plans that align with the Society’s overarching strategy. Acting as a trusted advisor, you’ll drive key people initiatives, champion organisational change, and help build leadership capability. You will be the critical link between our People teams and the business, ensuring alignment between people priorities and organisational needs.
 
With accountability for all people delivery activities within your directorate, you will also work closely with the Employee Relations and Change team, and our People Delivery team, ensuring consistency and quality in people support.

Key Responsibilities:

- Lead and execute directorate people plans that align with strategic priorities, ensuring a seamless and impactful People function.
- Act as a trusted advisor by providing expert guidance on people strategies, talent development, and employee experience while proactively addressing people challenges.
- Leverage data-driven insights to inform decision-making, drive organisational effectiveness, and embed a culture of inclusion, continuous learning, and high performance.
- Collaborate with senior leaders and the wider People team to create a cohesive, value-adding approach that enhances the overall employee experience.

About You

We’re looking for a strategic and proactive people professional, passionate about creating a great employee experience and someone who:

- Has strong partnering skills, with the ability to influence, coach, and challenge senior stakeholders.
- Can confidently use people data and insights to inform strategies and decision-making.
- Thrives in a collaborative environment and enjoys working across teams to drive positive change.
- Is aligned with our values: Determined to make a difference, a Trusted Expert, Better Together, and Compassionate.

You’ll be an inspiring coach, a strategic thinker, and a natural collaborator. Above all, you’ll be passionate about helping people thrive and ensuring inclusivity is at the heart of everything we do.
 
Interview date: TBC held virtually.
Contract: This is a 12 month fixed term contract, covering maternity leave.

Role description: 

We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.

The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity. 

Main Responsibilities: 

• To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention.  

• To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team

• To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc 

• To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant

• To be proactive in seeking out new fundraising opportunities, relationships, and networks. 

• To lead on researching and developing Trust and charity networks to acquire new supporters in the communities served by the UHS Trust based on audience insight and analysis

• To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and “in kind” support. 

• To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.

• To develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains. 

• To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible. 

• To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns 

• To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support. 

• To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues. 

Other 

• To be responsible for the input and maintenance of the fundraising database (Beacon) and ensure records are kept up to date in a timely, accurate and consistent manner

• Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 4:1 

• To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity. 

• To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising 

Person Specification: 

Knowledge and experience 

• Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector 

• Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs 

• A proven track record of delivering an excellent customer/supporter stewardship experience 

• Experience of managing multiple projects and budgets 

• Demonstrable experience in using data insight and analysis to inform decision making 

• Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases 

• Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR

Skills, abilities, and behaviours 

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors 

• Ability to adapt quickly and be solutions focussed 

• Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities 

• Ability to work as part of team and to use own initiative  

• Knowledge and experience of using a CRM database (Beacon) 

• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences 

• Good written skills with the ability to communicate with different stakeholders 

• Self-driven and results orientated with a positive outlook and clear focus on supporters. 

• Willingness to work hard and attend, where necessary commitments outside normal office hours. 

• A Full UK driving license and access to a car. 

Do you believe in the power of data to improve people’s lives? Do you want to enable exciting data driven research to take place securely and for the public good? Research Data Scotland needs you!

We have an exciting Maternity Cover opportunity to work in an agile multi-disciplinary project team to support the development of our Researcher Access Service and design content for our web and digital channels. This role works with stakeholders at every level in our organisation and across multiple technical disciplines, as such we are looking to appoint a highly motivated and conscientious individual.   

About the job

The Content Designer will work closely with colleagues across the Digital team to plan, coordinate and lead the development of online content for RDS User Groups. As our services stretch across the Scottish Data eco-system, this will include liaising with suppliers and multiple partners. The role holder will take responsibility for maintaining the accuracy and accessibility of content and using insight from user testing to define and refine information.

You’ll be an important member of our Digital Team and work across the organisation, sharing your expertise with colleagues, as well as independently leading on content delivery activities.

• Plan, co-ordinate and lead the development of online content to provide advice and guidance to RDS’ users (researchers seeking to access secure datasets to conduct research in the public good). 
• Adopt a user-centred approach to content design, employing insight from user testing to define and refine content.
• Take responsibility for ensuring all content remains accurate, up to date, and meets accessibility guidelines. 
• Develop close working relationships with key stakeholders to help define an agreed standard for guidance and training materials.
• Seek opportunities to establish content partnerships with a range of external stakeholders (partner organisations, linked services, education institutions) to co-create digital content and share materials.
• Set, monitor and report on key performance indicators across online platforms using a range of analytics tools.

About you

You are a self-starter, with experience of working with key stakeholders in technical and operational environments. You’ll understand the importance of accuracy and accessibility and maybe have an interest in service design.  You are highly organised and thrive on iterating content from user feedback. You are keen to deliver, with an eye for detail and the pragmatism to understand our context and environment.

• Demonstrable experience of writing for the web and digital channels, with proven ability of creating accessible, user-centred content.
• Proven experience in using data and user feedback to define and refine different types and styles of content.
• Excellent planning skills, ideally with experience of working within an agile, multi-disciplinary team environment.
• Excellent relationship management skills working across and interacting with key stakeholders in technical and operational environments.
• Proficient in a range of relevant software e.g. Microsoft suite, Content management systems.
• Knowledge and/or experience of public sector style and design principles.
• Experience of creating content providing advice and guidance around complex services or process.

We are seeking a creative and proactive individual to join our team as Innovation Lead (Impact and Evaluation). At the Leadership Skills Foundation, we believe that research should do more than just collect data. It should drive real-world solutions that improve the lives of the young people we serve.

Currently the organisation supports around 100,000 learners each year. As an innovation team our key priority is to ensure our learners experience high quality programmes that are relevant to them now and for their futures.  

In 2023, we launched our Evolve strategy to broaden our offer and we now have leadership skill programmes embedded across more age groups and subjects than ever. This has seen us develop exciting new partnerships and programmes such as our Environment Leaders Programme with WWF and RSPB and a new programme for primary school learners called the Shape Your Skills Award.  

 
Over the next five years we aim to more than double our reach to engage over 200,000 learners. We are committed to learn and evolve for the benefit of future generations, and innovation and measuring impact is a key part of this.  

 As Innovation Lead (Impact and Evaluation), you will use data and insights to support innovation, shape our programmes, and maximise impact. This dynamic role requires a creative thinker who can blend research with fresh ideas, experiment with new approaches, and turn insights into action. 

 If you enjoy testing ideas, working collaboratively, and using data to spark meaningful change, this role is for you.

Role purpose: 

• Develop a timely, flexible and engaging approach for evaluating and measuring impact. For the benefit of the organisation, learners, centres and partners.
• Provide insights and practical recommendations to help shape and improve learning programmes, ensuring they remain relevant and impactful.
• Lead and report on our social impact for all stakeholders including internal and external.  

Main duties and responsibilities 

Develop and implement practical methods to evaluate and work with the innovation team to improve the impact of our programmes. 

• Communicate insights in a way that drives decision-making, programme improvements, and supports innovation. 
• Lead experimentation and test and learn approaches to help us refine new ideas and scale what works. 
• Work collaboratively with teams to support improvement of our programmes and messaging. 
• Select and apply effective monitoring and evaluation methods that support innovation, while keeping methods agile and efficient. 
• Support teams to collect and analyse data in meaningful ways, ensuring insights are accessible and actionable. 
• Maximise the value of evidence produced through effective communication with stakeholders.
• Lead commissioned research contracts, including monitoring progress, reviewing and editing reports and managing relationships to enhance our programme offer.
• Foster collaborative internal relationships throughout the organisation and support evaluation activities undertaken by other colleagues.  
• Be an active member of the Innovation and Standards Directorate and carry out any other reasonable duties as requested by the Head of Innovation.  This will be aligned with the grade and level of responsibility of this post. 

Skills, experience and knowledge 

Required/essential: 

Research and evaluation experience

Proven ability to design, lead, and apply a range of monitoring, evaluation, and research methodologies to assess impact and inform decision making. 

Data analysis and impact measurement

Strong analytical skills with experience in impact measurement, evaluation frameworks, and working with qualitative and quantitative data. 

Communication and storytelling  

Skilled in making complex data engaging, accessible, and actionable through innovative reporting formats. 

Relationship management  

Strong relationship building skills with experience presenting insights to senior colleagues, funders, and external partners. 

Creative thinking 

Ability to blend research with fresh ideas, think critically, and explore innovative ways to enhance impact. 

Project and time management 

Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and work independently or collaboratively. 

Adaptability and innovation 

Comfortable testing new approaches, working in iterative cycles, and refining work based on insights. 

Empathetic and learner centred 

Ability to connect with people’s lived experiences and translate them into meaningful, actionable insights. 

Ethical and GDPR knowledge  

Understand ethical standards and GDPR implications in research. 

IT and digital skills 

Strong IT competence, including Microsoft Office and relevant research or data analysis tools. 

Desirable  

Human centred design knowledge 

Familiarity with human centred design methodologies and their application in research and evaluation. 

Sector knowledge 

Understand the sector, including trends, challenges, and best practices.

Grant writing and funding 

Experience in writing research grant proposals and securing funding from external sources. 

Personal qualities 

• Creative thinker. 

• Highly driven and motivated approach to work.   

• Proactive and self-motivated to make improvements.     

• Precision and clarity with high attention to detail.   

• Analytical.   

• Inquisitive with a natural desire to learn.   

• Passionate.   

• Confident in own ability.  

Smoking is the largest preventable cause of death and disease in the UK and accounts for half the difference in life expectancy between the richest and poorest in society. In 2025, the Government will bring in landmark new laws, making the UK the first country in the world to phase out the sale of tobacco to future generations. We are looking for a proactive communicator and storyteller to join our ambitious and supportive team at a critical time to influence the political direction and wider narrative on tobacco and vaping in Westminster, the NHS and local government.

ASH has recently agreed a new five-year strategy and effective and impactful communications is a critical part of achieving our influencing goals. The Communications Lead will be responsible for our digital and social channels, developing compelling content and copy, as well as managing our media presence and working with journalists to secure coverage of our messages, research and reports.  There’s no such thing as a typical day: you could be involved in everything from creating a social post to explain the implications of a new policy, advising the team on new content ideas for the website, liaising with a national newspaper to comment on breaking news or managing the design of a key report for policymakers.

About the candidate

We encourage individuals to apply even if they don't meet every single criteria listed below, as we value potential, proactivity, transferable skills, and a strong desire to learn and contribute to our mission.

1. Previous experience in a focused communications role managing digital, social and media relations. This could be in an agency, NGO, government department or in-house.

2. Experience of developing strategic communications and developing new ideas and approaches based on insights or evidence.

3. Experience of working with journalists and core understanding of how the media works and what makes a good story.

4. Excellent written and verbal communication skills including the ability to express complicated messages simply and with authority.

5. Experience and understanding of web publishing tools (e.g. WordPress, Craft, Drupal) for content creation and editing

6. Proven ability and experience with building and maintain professional relationships with a wide range of stakeholders, including journalists, partner organisations, contractors and health professionals.

7. A good level of software expertise, including MS Office packages and web-based platforms. Knowledge and experience of Adobe Creative Suite and Canva an advantage.

8. A flexible approach to working and a willingness to support colleagues across the organisation

9. Strong organisational skills – including excellent record keeping, and an ability to independently manage workload and work to deadlines, while responding to current events.

10.  Enthusiasm for, and commitment to, the aims and objectives of ASH and an interest in public health more broadly. Understanding of policy influencing and government relations would be an advantage, but not essential.

 

Interviews

Interviews will be held at our office in Vauxhall on 7th May. If cost is a barrier to attending a London-based interview, please let us know and we can help with booking your travel. Please let us know if you require any additional support or reasonable adjustments for the application or interview. We really want our process to feel accessible.

At ASH we are committed to ensuring our staff are representative of the diverse world around us and therefore we encourage candidates with a range of lived and professional experiences to apply. We particularly welcome applications from people of colour, LGBTQ+ people and disabled people. We will use positive action under the Equality Act 2010 to appoint from these underrepresented groups if two candidates are equally qualified.

Application Details

Please submit your CV and a covering letter via Charity Jobs.

Join Our Mission for Social Justice!

Are you passionate about using data to drive real change? The Law Centres Network (LCN) is looking for a Data Project Officer to support Law Centres and Centres of Excellence to harness digital tools and data to improve efficiency, enhance service delivery, and strengthen their impact in the access to justice sector. This is a 2 year, 4 day per week role. Salary, conditions and details of the role are contained in the application pack.

About Us

For nearly 50 years, LCN has been at the forefront of social justice, supporting 40+ Law Centres across the UK to help people access legal advice and representation to solve every day legal problems. We champion the work of Law Centres across the UK, support the services they provide, and campaign together on a national scale for equal access to justice for everyone.

Why Data Matters

In today's world, data is essential for shaping policy, securing funding, and improving services. This project will support Law Centres in developing stronger data collection, analysis, and data management to better tell the stories of their clients and measure their impact.

Your Role

As a Data Project Officer, you will:

• Support Project Development – Work with the project team and Law Centres to guide project strategy, delivery and administration.
• Engage with Law Centres – Build relationships to understand their data challenges and encourage participation in the project.
• Gather Insights – Collect and analyse data on Law Centres work, and to inform project activities and project development.
• Training – Develop training and capacity building strategies to improve data skills and practices.
• Share Learning – Document project successes, challenges and best practices to support the wider social justice sector.
• Communications – Develop strategies to highlight project achievements and lessons learned.

Why Join Us?

• Impactful Work – Help strengthen access to justice for vulnerable communities.
• Innovative Approach – Be part of an innovative project to improve data use in the charitable legal advice sector.
• Professional Growth – Access professional development and training opportunities to help boost your skills.
• Supportive Network – Collaborate with a community of 40+ Law Centres.
• Flexible & Inclusive – Enjoy a values-driven workplace with flexible working options.

This is a 2 year 4 day per week role. Salary, conditions and details of the role are contained in the application pack.

Join us in using data to make the UK a fairer place!

Application Deadline: 18th April, 5pm

Job Title: Fundraising Journeys Lead

Location: Hybrid (with 1 day per week in the London Office) or Home-Based

Hours: 35 hrs per week 

Contract type: 18-month fixed term contract  

Salary: £44,892 per annum (Hybrid) - £40,809 per annum (Home-based)

 

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:  

· Someone that can lead the development of a Fundraising Supporter Journey strategy, to ensure we engage and retain our fundraisers and increase life-time value

· Someone who can work in a collaborative and influential way with colleagues, across multiple teams, to improve our understanding of our fundraisers and help embed a supporter-centric approach

· Someone who can utilise analytical skills, drive an insight-led approach and identify opportunities, trends and gaps to increase fundraiser engagement

· Someone who can create a holistic Fundraising Journey, utilising different platforms and means, based on supporter needs and market insight

What we offer: 

· Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.

· Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

· Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

· Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

· Health Cashback Plan: access a health cashback plan to cover medical expenses. 

· Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.

· Discount scheme: access exclusive savings at various high street retailers and gyms. 

· Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:  

Applications by 29th April. 1st interviews held online 7th May and 2nd interviews held face to face in London on 15th May.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team.

We are looking for an experienced Database professional to join us as our new Database Marketing Officer. You will work collaboratively across the whole fundraising team, implementing strategies for targeted marketing campaigns. The role will be responsible for the extraction of data from the Hospice CRM system as well as providing insight & evaluation of marketing campaigns. 

This will be a crucial role in the team, working collaboratively and delivering work that helps drive forward our fundraising activity and ensuring that we are making data led decisions in everything we do. This will involve the implementation of KPI’s, analysis of previous activity as well as discovering opportunities to expand our audience from our CRM system. 

The role will require someone who is able to work with multiple stakeholders. Building effective relationships across all areas of the Hospice and communicating complex information in a clear and concise manner.  

Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be screening for the successful candidate.  

The Joshua Tree is a growing charity with a vision to support any family affected by childhood cancer that needs us. 

To help us achieve this, we are looking for a passionate and dynamic Business Relationship Manager to join our income generation team, focusing on North West England particularly Manchester and suburban areas. This role will build and nurture relationships with businesses and organisations in order to generate funding. 

As our new Business Relationship Manager, you will cultivate existing business contacts while identifying and securing new introductions and opportunities. Your role will focus on building strong relationships with organisations to maximise fundraising potential and ensure long-term financial support. Representing the charity with enthusiasm, you will promote our work and foster lasting partnerships to achieve income targets. 

Additionally, you will collaborate closely with our new Income Generation Advisory Board, comprising of business leaders and CEO’s who can support you with high-level introductions, leads, and strategic insights. 

Ideally, we are looking for someone with proven experience in fundraising preferably in the charity or non-profit sector however, applications will be considered from candidates who work in a similar role outside of the charity sector.

What is important to us is your drive and natural ability to engage with people, build meaningful relationships and use your initiative and creativity to generate income from business and organisations. 

Are you interested in a career in data and looking for your first step? If so come and join our team and contribute to the incredible work that we do across Sue Ryder.

As Database Assistant you’ll be a key team member of a busy Supporter Data & Insight team, providing administrative support to the Head of Department and other team managers. You will also be:

• Helping to keep fundraising database clean
• Writing back to the system all mass communications we’ve had with our supporters
• Matching different sets of files
• Administrative support for the data team

This is an excellent opportunity for someone beginning their career in data to work alongside an experienced, friendly team learning about all aspects of Supporter Care, Data and Fundraising compliance.

To hit the ground running ideally you will have excellent communication skills and the ability to organise and prioritise a busy workload. You will have experience of using Microsoft Excel and experience of working with databases would also be an advantage. What is essential is to be a team player with an enthusiasm for fundraising in order to succeed in the role and progress your career with us.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date:14th April
Interview date: 25th April
we’ll contact you if you’re shortlisted. This will be a virtual interview. (Excel test + Interview)

If we find a suitable candidate we may close the listing early

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

Are you passionate about User Research?

We are looking for a User Research Officer to join our Continuous Improvement Team in England.  This is a 12 month contract opportunity.

We are a friendly, collaborative team that works with funding teams across England, and colleagues from the wider organisation, to support continuous improvement.

We work with people to identify and deliver improvements to our funding programmes, systems, processes, knowledge and skills. We are passionate about continuously learning and improving to maximise our impact for communities across England.

This is an excellent opportunity for a user researcher who is passionate about understanding user experience and influencing change for both customers and colleagues.

Key responsibilities

This role requires a highly motivated person who is able to build excellent working relationships with people and teams across the Fund. The successful candidate will design and lead on a wide range of different types of user research. The types of research may include:

• Understanding and supporting the improvement of our funding programmes, processes and internal grant making system
• Targeted research with minoritised communities to better understand barriers to our funding
• Discovery of user needs to inform a Learning and Development plan

 Interview Date: Tuesday 6 May - virtual

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. You can be based anywhere in England to ensure easy access to all of our England offices. Our England offices are based in Birmingham, Exeter, Leeds, London, Manchester and Newcastle.

Essential criteria

• Experience of planning and designing research that is appropriate, inclusive and ethical
• Experience of how to use different research techniques to understand situations or problems
• Strong analytical skills to interpret data and create clear, actionable findings
• Excellent communication skills, with the ability to connect with diverse audiences and present insights effectively
• A values-driven mindset, passionate about the Fund’s mission
• Ability to work flexibly and handle multiple competing priorities within a small team

Desirable criteria

• A good understanding of grant giving/ not for profit sector and the customer facing services needed
• Experience working within a multi-disciplinary team 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Research Manager to lead on evidence-based research and insight management, who can utilise the wealth of data, insight and experience that SOS UK can access from around the world.

• Help shape and drive forward our new knowledge hub 
• Improve our evidence base to strengthen fundraising, impact reporting and inform our programmes, advocacy and communications
• Accompany research projects, from beginning to end, as the main contact 
• Identify opportunities for new research and collaboration
• Support the development of new research programmes 
• Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results. 

If you are a dynamic and experienced research project manager, who can channel your passion for social change into a research strategy, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 6 April 2025, 17.00 UK time. 

Please note: The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.