Information Management Jobs

Background to the role

We are recruiting a Service Manager to lead the work of our information and advice team. The postholder will maximise the reach and impact of our advice service by raising awareness amongst older east Londoners of their entitlements and overseeing the delivery of an efficient, high quality and well-integrated service.

Working across three of the most deprived boroughs in the capital, our advice team is made up of five advisers and three information officers. Together, they support over 8000 people a year across Newham, Tower Hamlets and Hackney. Building and strengthening this offer by growing funding for the service and increasing our use of volunteers is central to our ambitious new organistional strategy. We are looking for a new advice service manager to support the Head of Advice and Advocacy to drive this change forward.

Job description

Job Purpose

• Oversee the delivery of a high-quality information and advice service across three London Boroughs with high levels of income deprivation and health inequality.
• ​​Manage, lead and motivate a team of experienced advisers and information officers.
• Ensure a high-quality service is delivered to clients and that our professional accreditation is maintained.
• Ensure that information officers are equipped with the knowledge and processes necessary to effectively triage people to the relevant internal and external services.
• Increase awareness of entitlements amongst residents by initiating and delivering campaigns, and by working in partnership with internal and external stakeholders
• Develop and grow the information and advice service to guarantee older people have access to accurate information about local services and free, quality independent advice into the future in a challenging funding environment.

Key Tasks

• Day-to-day management and leadership of the Advice Team comprising 5 Advisors, Information Officers plus volunteers, ensuring a strong team culture and their ongoing professional development.
• To maintain excellent working relationships with all internal and external stakeholders.
• Promote access to advice, deliver training sessions to the wider health, social care and VCS and otherwise be a tireless advocate for the independent advice sector to create strong local social justice partnerships.
• Conduct frequent quality checks/file reviews of all advice case records and guarantee compliance with professional standards to maintain quality marks and deliver excellent client outcomes.
• Lead and oversee the recording and reporting of the advice service; ensuring that multiple funders receive accurate and timely reports. 
• Support the Head of Advice to ensure that evidence of the wider impact of advice is evidenced and reported to funders, commissioners and other stakeholders.
• Contribute to the organisational objectives contained with AUKEL’s 5-Year strategy and actively identify opportunities for development, fundraising and systems improvement.
• To ensure the maintenance of relevant case recording and data systems for accuracy while complying with statutory requirements and maintaining client confidentiality.
• To undertake any other duties within the competence of the post hold as may be required from time to time for the smooth running of Age UK East London.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

Person Specification

Experience

Essential

• Of delivering a high-quality advice service.
• Of service recording and reporting.
• Of leading and motivating colleagues to deliver impactful services
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
• Ability to keep an up to date knowledge of relevant changes to policy and practice, and to cascade this information effectively to colleagues.

Desirable

• Of providing services for older people
• Of developing and delivering successful applications to funders
• Of line management, and team leadership.
• Of operating information and advice helpline

Knowledge & Understanding

Essential

• Knowledge and understanding of Welfare Benefits legislation policy and practice.
• Understanding of confidentiality policy and practice
•  Understanding of Equity, Diversity and Inclusion, including the impact of discrimination and disadvantage on our clients, as well as a commitment to investing in increasing your own awareness of EDI issues so you can contribute to making our organisation as equitable and inclusive as possible

Desirable

• Knowledge of other relevant areas of social welfare law e.g. Housing, appropriate case law, the Care Act 2014, Mental Health Act and Mental Capacity Act
• Of the specific needs of older people
• Of user involvement.

Skills/Attributes

Essential

• Excellent spoken and written communication skills, and the ability to clearly explain complex issues.
• Excellent IT skills
• Ability to give and receive feedback in a thoughtful, reflective and impactful way.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

Desirable

• Experience of delivering training
• Experience of  delivering benefit take-up campaigns.

Additional Requirements

This post is subject to Disclosure and Barring (DBS) checks

We have recently starting embarking on a multi-year data transformation programme to leverage, harness and use data better at Age UK and now we need a Data Platform Manager to help the daily delivery of our platforms across the organisation.

If you have lead development teams who have managed enterprise data platforms, helped drive knowledge and adoption of platforms to colleagues in a complex organisation, and have strong knowledge of Microsoft technologies, please review the job description below for a more exhaustive list of responsibilities and apply.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in either London, Blackpool, Devon or Warrington. You would be expected to attend the office around once a month for team days and more often if necessary.

Age UK internal grade - 4LT/4NT.

Must haves:

* Proven track record in implementing and managing enterprise data platforms, specifically leveraging Microsoft Databricks, Dynamics 365, and Power Platform technologies in a substantial organizational setting.
* Demonstrated ability to take ownership of enterprise-level data platforms, including the development of comprehensive internal roadmaps. Strong capability in assessing and implementing new features and products to drive business value and efficiency.
* Driving technology adoption initiatives and providing insightful reports on workplace technology utilisation.
* Understanding of Azure DevOps and modern DevOps practices, including CI/CD pipelines, version control, and automated testing methodologies.
* Expertise in Azure Databricks, including experience with data engineering and data processing workflows.
* Understanding of Microsoft Dynamics 365, including CRM functionality and integration with other Microsoft and third-party services.
* Understanding of the Power Platform suite, including Power BI for data visualization, Power Apps for low-code application development, and Power Automate for workflow automation.
* Solid background in configuration management, identity and access management, and other services related to Databricks, Dynamics 365 and Power Platform ecosystems.
* Experience in managing licensing and costs for Azure Databricks, Dynamics 365 and Power Platform environments.
* Strong attention to detail and excellent customer service orientation.
* A self-starter who can work autonomously and as a team player.
* Excellent verbal, written and presentation skills.

Great to haves:
* Programming experience with Python or PySpark
* Writing structured query language (SQL) or managing SQL databases
* Programming experience with R
* Write stories (or requirements) and maintain a prioritized backlog of platform enhancements.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum * Internet connectivity: Wired / ADSL / Fibre * Stable and safe working environment.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are looking to recruit an experienced individual with a strong background in operations and office management, financial management, human resources, and some experience of communications to play a central role within our small but dynamic team. The role focuses on developing and overseeing the smooth running of our internal systems and processes, ensuring financial, legal and regulatory compliance, developing and managing a database to monitor the implementation of our strategic plan, and managing risk. 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists. 

The Operations Manager role combines governance, human resources, financial management and operational delivery, with some involvement in communications. Working closely with the Executive Director and external bookkeepers, you will be critical in ensuring that all legal, regulatory and statutory requirements of the charity are met, in addition to delivering accurate financial management, and carrying out key HR functions. You will lead on general office management, including IT systems, events and logistics, and be responsible for some communications functions, including managing ILP’s website and social media.  

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Please download our application pack for more details including the full role description and candidate profile.

ILP is an equal opportunities employer. The current Operations Manager is available to answer any questions about the role.

PRCBC needs a self-motivating and committed Practice Manager to manage and hold responsibility for our ongoing office management, legal administration, and financial administration operations. The postholder is expected to be at the core of and involved in all aspects of PRCBC’s future development, working closely with PRCBC’s CEO/Senior Supervising Solicitor, Solange Valdez-Symonds. This new post will be based at our office in Hammersmith, London. For further details, please see Job description and Person Specification. 

How to apply

If you wish to apply for this post, please fully complete our application form and equal opportunities form and return completed copies to the email address as shown within our 'Job Application Form'.

Are You Ready to Lead the Way in Marketing Innovation?
We’re searching for a dynamic and results-driven Marketing Manager to join our team and make an impact. Based in Tring, you’ll have the opportunity to shape the strategy, elevate brand presence, and drive growth. If you’re a creative thinker with a proven track record in delivering successful campaigns, inspiring teams, and achieving measurable results, we want to hear from you!

 

Salary: £37,000 to £40,000 DOE

Location: Office based with hybrid options available.

Hours: 37.5 Monday to Friday

Contract Type: Permanent.

 

About us

The Hospice Lottery Partnership is a not-for-profit social enterprise formed in 1997 with the purpose of raising funds for our partner charities who care for people in their local communities.

Our Partner Charities

Florence Nightingale Hospice Care, The Hospice of St Francis, Michael Sobell Hospice Charity, Rennie Grove Hospice Care, South Bucks Hospice, East and North Hertfordshire Hospitals’ Charity, Harlington Hospice, Hillingdon Hospitals Charity.

 

The Role

· Assist the CEO and senior management team to drive improvement and innovation of player engagement to maximise lottery income generation.

· Line Management with a key focus on developing skills.

· Produce relevant data reports with analysis, extracting data as required for B2C direct marketing campaigns, and campaign planning and evaluations.

· Lead on the delivery of an effective player journey programme.

Benefits:

· Pension scheme with employer contributions.

· Childcare voucher scheme.

· 25 days holiday plus bank holidays, with 2 extra days after 5 years’ service.

· Additional ‘birthday leave day’

· Access to our Employee Assistance Programme (a confidential support service).

· Simply Health – access to healthcare options, rewards, and discounts.

Person Spec:

· Minimum of 5 years of experience in marketing.

· Strong leadership and team management skills.

· Excellent communication and interpersonal abilities.

· Proficient in data analysis and marketing planning.

· Ability to develop and implement effective marketing strategies.

· Proficient in preparing and monitoring performance against financial and numerical targets

· Understanding of regulatory requirements and experience of working in a regulatory environment

· Website platform experience.

· Strong attention to detail.

· Resilient, flexible and able to work under pressure within a small team.

Desirable:

· CIM or other Marketing qualifications.

· Knowledge of or experience of membership organisations and their structures.

· Experience of working in the charity sector.

Join Different Strokes, a national charity led by young stroke survivors for young stroke survivors. There are 100,000 strokes in the UK every year, and 1 in 4 of these happen to someone of working age or younger. We aim to promote independent stroke recovery and help younger stroke survivors to reclaim their lives.

We are a small national charity that really cares about what we do. We are in an exciting period of growth and are looking to expand our team. We are seeking a passionate individual to work alongside our marketing manager.

As our Information Officer, you’ll play a vital role in developing and refining our information resources for stroke survivors and their families. Your primary focus will be to lead the creation and enhancement of our information packs, which cover a range of topics important to our community. Collaborating with team members and gathering insights from stroke survivors, you’ll ensure that our materials are accessible, informative, and aligned with our community's needs.

The role would be home based, but require regular visits to our office in Milton Keynes. Initially it is offered as 20 hours per week on a 12 month contract, but there is potential for this to be extended. The salary is £24,500 per annum pro-rata.

This role will include occasional weekend working due to our out-of-hours monitoring of our online support group.

We aim to empower and uplift those affected by stroke, ensuring they have access to practical information, emotional support, and a welcoming community. If you’re passionate about making a difference and have a knack for creating accessible, informative content, we’d love to hear from you.

To apply for this position, please apply via our website by sending a CV, a supporting statement which addresses all criteria on the person specification, and a completed equality and diversity monitoring form. 

Applications are particularly welcome from individuals who have been personally affected by stroke.

Closing date: Monday 10th February 2025

Interviews to be held w/c Monday 24th February 2025.  Interviews will be held virtually; if you have any accessibility requirements regarding interview please let us know.

• Time commitment: This is a full-time role
• Type of contract: Fixed-term contract for 1 year (renewable)
• Location: London
• Start Date: Ideally March 2025

• Join CHS Alliance as an Information Management and Stakeholder Relations Officer!Are you a detail-oriented and proactive professional eager to support a dynamic team working to enhance accountability and data-driven decision-making in the humanitarian sector? This role offers an excellent opportunity to contribute to CHS Alliance’s mission by managing information systems, ensuring accurate data governance, and fostering strong relationships with members and stakeholders.The Information Management and Stakeholder Relations Officer will play a crucial role in supporting the CHS Alliance team by:
  • Managing membership applications and records, including welcoming new members and coordinating inductions
  • Maintaining and analysing data within Salesforce and other CRM systems to ensure accuracy and generate actionable insights
  • Supporting key strategic initiatives, such as the Harmonised Reporting Scheme and the Misconduct Disclosure Scheme, by organising participant engagement, tracking, and reporting
  • Creating clear and compelling data visualisations and reports to support internal and external stakeholders

This role requires someone who thrives in a fast-paced environment, demonstrates excellent organisational and communication skills, and is passionate about improving collective accountability and efficiency in the humanitarian sector.

Passionate about nonprofit and humanitarian work? Here's your chance to make an impact!

How to apply:

Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.

Deadline for applications: 11 February 2025

Vacancy reference: IM.2025.01

Important notice:

As part of the CHS Alliance team, you commit to the CHS Alliance vision, mission and commit to be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes respecting the CHS Alliance’s Code of Conduct and the dignity of those whom the Alliance pledges to assist and with whom they have contact.

The CHS Alliance has a zero-tolerance policy towards the abuse of power, exploitation, bullying, harassment and discrimination and towards fraud and corruption.

As representatives of the CHS Alliance, staff behaviour must be seen to be of the highest standard and in keeping with the CHS Alliance vision, mission and aims. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks. As part of these checks, the CHS Alliance is participating in the Inter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector. The participation in this Scheme requires the CHS Alliance to seek information about candidate’s misconduct (including sexual exploitation, abuse and harassment) with any previous employers for at least the past five years.

About The Role

Are you ready to make a difference with your technical expertise? Do you want to work for a purpose-driven company where your skills will directly contribute to transforming lives?

At Alzheimer’s Society, technology is at the heart of our mission to create a world where dementia no longer devastates lives. We’re excited to offer an opportunity for an experienced Microsoft 365 professional to help drive impactful change through digital transformation.

Reporting to our Infrastructure Manager, you’ll manage and optimise our network infrastructure, including Active Directory, Azure, Microsoft Entra ID, and Microsoft 365 services. You’ll ensure the stability, security, and efficiency of our systems while collaborating with external managed service providers to implement and maintain these technologies.  

How you'll make an impact:

- Manage and maintain our network infrastructure, including switches, routers, firewalls, and VPNs, ensuring performance and reliability.
- Administer Active Directory, Azure AD, and Microsoft Entra ID, including user account management, group policies, and multi-factor authentication (MFA).
- Optimise Azure resources and Microsoft 365 services (Exchange, SharePoint, Teams), ensuring secure and efficient operations.
- Implement robust security protocols, monitor for compliance, and respond to incidents in collaboration with managed service providers.
- Provide technical support to staff, ensuring timely resolution of Microsoft-related issues and delivering training on best practices.
- Maintain comprehensive documentation and identify opportunities for system improvements, automation, and cost efficiency.

You’ll work with the following tech stack: 

- Active Directory, Azure AD, Microsoft Entra ID, Microsoft 365 (Exchange, SharePoint, Teams).
- Multi-factor authentication (MFA), single sign-on (SSO), Microsoft Intune, SIEM solutions.
- Routers, switches, firewalls, VPNs. 

Why join us?

Your wellbeing and work-life balance are central to our success. Joining our team means making a meaningful impact while enjoying a range of benefits designed to support your personal and professional wellbeing.  

We offer flexible working options, including homeworking and arrangements like 9-day fortnights, to help you balance your life and career. You'll also enjoy 27 days of annual leave (plus flexible bank holidays), dedicated wellbeing days, a cash health plan, access to a virtual GP, life assurance, enhanced parental leave, and many more benefits that prioritise you.  

About you:

You’re a talented IT Systems Administrator with a proven track record of managing Microsoft environments. You excel in tackling technical challenges with a proactive mindset, turning complex problems into innovative solutions.

Must-haves: 

- Proven experience managing Microsoft environments (Active Directory, Azure, Microsoft 365).
- Strong knowledge of network infrastructure, including routers, switches, and firewalls. 
- Experience managing vendors and delivering high-quality IT services. 
- Current certifications such as AZ-305, AZ-900, MS-100, AZ-104, or CompTIA Network+. 
- Familiarity with endpoint management tools (e.g., Microsoft Intune) and security tools like SIEM. 

Nice-to-haves: 

- Experience with hybrid cloud environments and cloud migrations.
- Proficiency in PowerShell scripting for automation and configuration.
- Knowledge of data governance and security best practices.
- A degree in IT, Computer Science, or a related field. 

Interview Dates:

Application Deadline is 12th February 2025. 
Interviewing are week commencing 24th February 2025.

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Job title: IT support analyst

Term: Full time, permanent

Salary: £33,000 + generous benefits

Location: Victoria, London – hybrid (minimum of one day in office per week)

Closing date and interviews: This role will remain open, and interviews will take place regularly until a suitable candidate for the role is found.

We are investing in Informatics (Information Technology and Information Governance) to ensure our organisation safely embraces digital opportunities to enhance our services to our members. We are recruiting for an IT Support Analyst to join our busy, supportive and high performing Informatics team. If you're passionate about technology and ready to embark on or progress a rewarding career journey, this might be the right role for you. You will provide first- and second-line technical support to staff, assisting with hardware and software problems via phone, email or onsite. You will support a diverse range of end-users with varying skills and abilities with technical programs. You will utilise skills in a collaborative, supportive and innovative environment.

You will be part of a small and dedicated team triaging, logging, assigning, and resolving Incidents and Requests for our staff. You will provide on-site and remote first touch support for all of NHS Providers end user IT - including desktop, hardware, software, mobile device management, Telephony and Audio Visual. This role offers hybrid working, where you'll spend at least 3 days a week on-site in our London office, plus ad-hoc cover as requested, working the rest of the time from home.

The NHS is in a significant period of reform, due to the legislative change establishing integrated care systems (ICSs) as statutory organisations in 2022. It is also in a uniquely challenging period due to ongoing operational and financial pressures, rising demand, workforce challenges, and the need to recover care backlogs. The reform agenda and operational context both mean trusts need to find new ways to work in their local systems and deliver for patients.

We are always open to hearing new ways to run our service to make it more effective. So if you are a forward-thinking individual who is keen to support organisational growth in an IT environment, then this could be the role for you.

The focus of the role may change over time, dependent on the needs of our members.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to our HR Team.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

The Head of PMO is a critical role to help us evaluate, prioritise and sequence projects to ensure that we allocate our resources in line with our strategy. The purpose of the role is to own, communicate and govern the organisation’s overall project portfolio, shaping and implementing ways of working, within the PMO team and across the organisation.  Through robust project portfolio management and governance, the role holder will keep us focused on achieving our strategy and deploying resources accordingly.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Community fundraising is at the heart of Lingen Davies, and we are very fortunate to have a strong tradition of support across our region. Our Community Fundraising Manager will work closely with colleagues across the charity to drive and grow our community fundraising even further, ensuring excellent supporter care and stewardship, and building long term relationships for the charity. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region. You will also form part of the team delivering our major fundraising and engagement events each year.

You will be responsible for maintaining and growing relationships with our community supporters, with a specific focus on supporting our highly effective fundraising committees. These are already established in Shrewsbury and in Montgomeryshire, and we are looking to set up more committees across the region. You will manage a small team of Community Fundraising staff and ensure they have what they need to offer the best possible support to people in our community who wish to support us. There will be a specific remit for this role, initially to build support for Lingen Davies in Telford and Wrekin.

Working to agreed budgets, you will help us to reach ambitious fundraising targets to ensure that we can provide the best possible support for people living with cancer in Shropshire, Telford and Wrekin, and Mid Wales.

You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.

Join Our Team as a Data Compliance Lead at MSI UK!

Are you a dedicated professional with a passion for safeguarding data and driving operational excellence? If you thrive in a fast-paced, mission-driven environment, MSI Reproductive Choices UK has the perfect role for you!

⌚ Hours: 35 hours
�� Contract type: Permanent, hybrid
�� Salary: £42,213.23 to £51,078.01 (dependant on experience and skills)

What can we offer you?
 

• �� Improve your work/home life balance – enjoy remote working with travel at least once a month.
• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Your Role: Data Compliance Lead
As our Data Compliance Lead, you’ll play a vital role in embedding data protection best practices across our organisation. Reporting to the Senior Quality and Governance Partner, you’ll ensure compliance with UK data protection laws, safeguard client data, and contribute to continuous quality improvement. This is a pivotal role that combines technical expertise, stakeholder collaboration, and the opportunity to make a real impact.

Key Responsibilities:

• Lead the annual completion of the Data Security and Protection Toolkit.
• Manage Freedom of Information (FOI) and Subject Access Requests (SARs).
• Oversee data incidents and risks, escalating to the Information Commissioner’s Office when required.
• Conduct data compliance audits across services, ensuring GDPR and regulatory adherence.
• Develop and update policies, processes, and training for data governance and protection.
• Monitor industry and regulatory changes, ensuring MSI UK remains compliant and forward-thinking.
• Collaborate with IT and Cyber teams to maintain certifications like ISO27001 and Cyber Essentials Plus.

What We’re Looking For:

• Flexibility to travel regularly to satisfy audits and internal reporting at our clinics and hubs across the UK  
• Demonstrable experience with data compliance and governance, ideally in healthcare or not-for-profit sectors.
• Strong understanding of UK GDPR, Data Protection Act 2018, and related frameworks.
• Exceptional communication skills, with the ability to engage technical and non-technical stakeholders whilst taking initiative and show ability to work autonomously.
• Proficiency in tools like Office 365 and privacy tools and software (e.g., OneTrust).

Ready to Make a Difference?
If you’re passionate about data compliance and want to contribute to a mission that changes lives, we’d love to hear from you! Apply today and be part of a team that believes in choice, equality, and empowerment.

Role: Service Manager

Hours: Full Time

Salary: £37,000

Location: Buckinghamshire

Who we are

United Response is a leading national charity providing support to young people and adults with learning disabilities and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

Making it happen- your Role

We have a fantastic opportunity for an experienced Service Manager to come and join our Buckinghamshire supported living services, and further develop United Response’s reputation as an outstanding provider within the area.

Applications are welcomed from individuals who have experience working with clients who have autism and an in depth knowledge of both Positive Behaviour and Active Support.

You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans.

You will oversee two of our supported-living services and be responsible for mentoring and guiding a team whilst leading good practice and developing excellence in service. You will provide management support whilst supporting people to build community relationships.

To be a great Service Manager, you will need to hold a minimum NVQ level 5 in Social Care Management or equivalent with proven experience within social care at a management level, (Applications will also be considered from individuals working towards listed qualifications)

You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice. With the ability to act as lead practitioner and develop the teams skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential.

The benefits

• 20 days paid annual leave (plus 8 bank holidays, pro rata for part time), which increases after 3 and 5 years’ service
• Pension contribution
• Access to free occupational health, physiotherapy, counselling and advice services
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers

The successful applicant will be subject to a full DBS check.

We reserve the right to close this vacancy early.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Applications Manager
Location: Hybrid - 3 days remote, 2 from the office in Stratford, E20
Salary: Competitive, dependent on experience
Contract Type: Permanent
Hours: 35 hours per week (Flexible arrangements considered)
Reports to: Head of Technology

About the Organisation

We are supporting a dynamic and impactful organisation dedicated to making a real difference in people’s lives. Their work is driven by strong values, collaboration, and a commitment to using technology to enhance efficiency and effectiveness.

About the Team

The Information & Technology team connects, protects, and empowers the organisation and its stakeholders. The ICT team maintains a modern, cloud-based environment, supporting approximately 400 office and remote staff. Key applications include M365, SharePoint, Salesforce, Unit4 ERPX, Snowflake Datacloud, and Asana.

About the Role

The Applications Manager will play a vital role in overseeing and developing the organisation’s applications, ensuring they align with strategic goals. The role involves hands-on management of SharePoint, as well as wider responsibilities for corporate applications, governance, and support. Working alongside an integrated service provider, you will help shape the organisation’s technology strategy by ensuring optimal system performance, security, and usability.

This is an exciting opportunity to work in an agile environment, where decision-making is streamlined, and innovation is encouraged. The successful candidate will take ownership of this role, working collaboratively across teams and providing expert guidance on application management.

Key Responsibilities

• Provide strategic and hands-on management of SharePoint and Asana, ensuring they meet the organisation’s needs.

• Support teams across the organisation in application management, ensuring governance, security, and supplier accountability.

• Assist the Finance department in managing the newly deployed UNIT4 ERPX system.

• Maintain a comprehensive application register and map the organisation’s data architecture.

• Ensure data security, consistency, and reliability across interfaces and workflows.

• Keep up to date with advancements in applications and translate knowledge into organisational benefits.

• Develop and maintain effective business continuity plans for key applications.

• Champion shared organisational values and inclusive practices in all aspects of work.

Essential Skills and Experience

• SharePoint administration and development experience.

• Proven track record in enterprise application deployment and management.

• Strong understanding of information governance and security policies.

• Experience with application testing, documentation, and user training.

• Knowledge of Cyber Essentials+ and security best practices.

• Experience in data and application architecture mapping.

• Supporting cloud-based applications in environments such as Azure or AWS.

Desirable Knowledge & Skills

Experience in any of the following areas is advantageous:

• Applications: SharePoint, Asana, Zendesk, Unit4 ERP, Salesforce, Visio, Microsoft Office 365, Microsoft Copilot.

• Technical: Change & release management, Windows OS, Azure Active Directory, AWS, ITIL frameworks.

• Professional Competency: SFIA Level 4-5.

Key Behaviours & Attributes

• Mission-Driven: Committed to using technology for positive impact.

• Strong Communicator: Ability to convey technical information to non-technical audiences.

• Results-Oriented: Focused on practical application of technology to drive efficiency.

• Security-Conscious: Understands the importance of safeguarding data.

• Analytical Thinker: Makes evidence-based decisions and problem-solves effectively.

How to Apply

If you are a tech-savvy professional looking to make an impact in a mission-driven organisation, we’d love to hear from you! Please send your CV and application to Harris Hill. Applications will be reviewed on a rolling basis, so early submissions are encouraged.