Information jobs

Northwick Park Hospital ED (Emergency Department)

Ref code: EDC-261

Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles as an ED Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at Northwick Park Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.

About this key role

You will be embedded in the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. You will have experience of working with ‘high risk,’ vulnerable young people, be part of a multidisciplinary team, and have a flexible, empathetic approach to your work.   This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

What we are looking for:

•  Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
• Proven experience of working in a high-intensity environment, with an ability to effectively manage your own wellbeing
• Experience of engaging successfully with ‘challenging’ young people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

Closing date: 9 am on 18 May 2026.  Interviews: 25 May 2026 at Camberwell.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.

This role will require the post holder to obtain an honorary contract with the NHS.  An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems. 

We have an exciting opportunity for a Children and Young People (CYP) Caseworker to join Manchester SPACE - our new service supporting children and young people who have experienced domestic violence and abuse, and are currently living in interim accommodation across Manchester City.

This is a hybrid role, based within Sacred Heart Family Hub (Gorton).

Are you ready to join an innovative, committed, and caring team making a real difference?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

This is a hybrid role, based within Sacred Heart Family Hub (Gorton).

As a CYP Caseworker, you will be responsible for providing safe, high-quality, trauma informed and consistent support to children and young people who have experienced domestic violence and abuse and are currently living in interim accommodation. You will provide a range of evidence based support and interventions within 1:1 support and group work programmes, and provide advice, information and advocacy where necessary.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Operations & Commercial Manager

Are you a dynamic, hands-on leader with commercial savvy, logistical know-how, and strong people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise?

We seek an Operations & Commercial Manager to oversee the charity’s trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds, and ensure strategic alignment, operational efficiency, and optimal social impact.

Position: Operations & Commercial Manager

Location: Leicester/hybrid and site based

Hours: Full-time (37 hours per week)

Salary:  £35,000 per annum

Contract: Permanent

Benefits: Competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme

Closing Date: 28th May 2026

Interview Date: W/C 8th June 2026

The Role

We are looking for an Operations & Commercial Manager to support the strategic aims of the charity and the Chief Executive Officer.

You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values.

You will ensure the effective smooth running of the trading arm, meet contractual and regulatory compliance, quality assurance, and meet targets agreed by the Board of Trustees.

Key areas of responsibilities include:

• Strategic and Commercial Leadership
• Business development and sales growth
• Sales and Customer Engagement
• Supply Chain and Procurement
• Stock Management
• Logistics and Distribution
• Premises Management
• Financial Oversight
• Team Leadership and HR
• Health and Safety and Compliance

About You

We are looking for someone with proven experience in business development, managing operations, retail, logistics or trading within a commercial or social enterprise setting.

You will have:

• Excellent leadership, interpersonal and communication skills.
• Proven experience in managing operations, retail, logistics or trading within a commercial or social enterprise setting.
• A proven ability to identify and pursue new business opportunities, develop strategic partnerships, and drive growth within a commercial or social enterprise setting.
• Experience of stock management, logistics, supply chain, or retail operations.
• A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support.
• The ability to operate on a senior level and represent The Goods Depot externally.
• The ability to make decisions, multi-task, prioritise and delegate effectively.
• Commercial awareness and financial literacy to manage budgets, targets and financial reporting.
• An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent), Microsoft Teams and relevant operational software (e.g., Sage, stock management and route planning systems).
• The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments.
• The ability to achieve targets and work to tight deadlines.
• The ability to work flexibly.

We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving licence, access to own transport and willingness to travel regionally.

If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today!

About the Organisation

The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.

As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce.

You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Camberwell with delivery across all London Boroughs

Ref CFC-261

Are you a proactive, compassionate and collaborative individual with a proven record of successfully engaging with challenging families and young people? Do you have lived, personal experience of the Criminal Justice System and/or care system?

If so, join St Giles Trust as our Children and Families Caseworker where, as part of our London Edge-of-Care
(L-EDGE) project, you will provide specialist support to children and young people who are experiencing complex disadvantage and are at risk of entering the care system.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

London Edge-of-Care (L-EDGE) is a 36-month project which aims to create positive outcomes for up 60 children and young people a year who are at risk and on the edge of being taken into local authority care. The project focuses on intervening before any formal care proceedings have taken place and provides a whole family approach.

About this key role

As a Children & Families Caseworker, you will deliver intensive, trauma-informed and whole-family support to children and young people at risk of entering care. This will involve carrying out comprehensive needs assessments, risk assessments and safety planning, and working alongside families to develop and review action plans that address practical, emotional and safeguarding needs.

This is a highly relational, outreach-based role, requiring regular travel across London Boroughs. You will work closely with Children’s Social Care and other statutory and voluntary sector services to deliver coordinated, effective support. You will also play a key role in identifying risk, including child criminal and sexual exploitation, and ensuring appropriate safeguarding responses are in place.

What we are looking for

• To have lived, personal experience of the Criminal Justice System and/or care system.
• Experience of working with socially excluded children, young people and adults and of providing advice and guidance and/or mentoring to them.
• Experience of successfully engaging with challenging families and young people, e.g. those who have complex needs, people who are reluctant to discuss their needs and people who are angry and confused.
• Understanding of the UK care system and the challenges faced by those who enter it.
• Knowledge of gangs, knife crime and patterns of offending in London.
•  Knowledge of safeguarding, child protection and risk management practice
•  Understanding of child criminal exploitation (CCE) and child sexual exploitation (CSE)
• Strong IT skills, including case recording systems and standard Microsoft applications

Please note: this role requires an Enhanced DBS check with child barred list.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please contact us. 

Closing date: 11 May 2026 at 9am. Interview date: w/c on 18 May 202

Head of Marketing
£42-48k per annum, plus 8% pension contribution 
35 hours per week  
Permanent role   
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming on occasions

An exciting opportunity to drive brand marketing and digital work that will help end animal cruelty in the name of ‘sport’.  

What You’ll Do:  

As our Head of Marketing, you will drive the League’s brand marketing and digital work. You will provide leadership for our Digital and Brand & Creative teams, overseeing our development of marketing collateral including our website, social media, and printed materials. You also manage brand and marketing projects and activities, including the tracking of audience insights and the development of our target audience profiles, and you will be responsible for the League’s ambassador programme.

In this role, you will play a key role in ensuring that our campaigns, communications and fundraising activity are aligned, effective and rooted in strong audience insight. You will also deputise for our Director of Fundraising and Marketing as required.

Your responsibilities will include:

• Provide day-to-day leadership for the League’s Marketing teams (encompassing its Digital and Brand & Creative teams) and all their activities, including the development and delivery of brand, marketing and social media materials and campaigns, to maximise awareness and support for the charity.
• Provide inspiring leadership to manage and motivate staff to deliver on their targets, by ensuring they have clear objectives, key performance indicators (KPIs) and development plans.
• Coordinate creative support to all teams, particularly Campaigns and Fundraising.
• Manage assigned marketing and awareness projects (e.g. the Business Without Bloodsports Pledge), to drive support for our work.
• Manage the development and use of our key target audience profiles.
• Manage the League’s Ambassador programme, of celebrity supporters and high-profile influencers.
• Oversee brand guardianship across all channels, both offline and online, to ensure all collateral adheres to guidelines.
• Manage our brand guidelines including visual and verbal identity, to drive consistency throughout the League.
• Conduct supporter research as required, including to test and develop new initiatives

Who You Are:

This is a fantastic opportunity for someone who is passionate about marketing, confident influencing across teams, and excited to make a real impact. We need someone who possesses:

• Previous experience in Marketing Manager or Brand Manager role
• A strong understanding of strategic marketing management
• Excellent written and verbal communication skills
• Proven experience of managing marketing projects
• Experience of digital marketing, including SEO and social media.

Why Join Us:    

We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days (pro-rata) of annual leave, in addition to the public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.  

How to apply

Ready to make a real difference? Don't wait - apply now! To apply, please submit your CV along with a covering letter by 14 May 2026. 

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.   

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.   

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).

The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. 

Key Working Relationships

This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. 

Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.

This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.

KEY ACCOUNTABILITIES:

Support to Households (50% caseload capacity)

• Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.

• Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.

• Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.

• Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.

• Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.

• Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.

• Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.

Team support and quality assurance (40%)

• Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.

• Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.

• Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.

• Provide coaching/training and on-the-job support to strengthen delivery. 

Safeguarding

• Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. 

• Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. 

• Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. 

• Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. 

Key administrative tasks and ways of working (10%)

• Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.

• Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.

• Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.

• Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.

• Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.

• Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.

• Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. 

PERSON SPECIFICATION

Skills, Knowledge and Qualifications:

Essential

• Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**

• Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.

• Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **

• Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.

• Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.

• Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.

• Ability to work flexibly both independently and collaboratively as part of a team.

• Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.

Desirable

• Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.

Experience:

Essential

• Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **

• Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **

• Strong working knowledge of UK statutory and voluntary sector systems and services.

• Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.

​

Bid Writer — The Heritage Alliance

Application Deadline: 22 May 2026

Fixed Term: 0.4 FTE (14 hours per week) for 6 months 

Start Date: June 2026 

Salary: £33,000 FTE per annum, pro-rata (£6600 total for the contract period) 

Leave: 24 days FTE per annum pro-rata, in addition the Heritage Alliance Office closes between Christmas and New Year 

Line Manager: Head of Development and Membership 

Place of Work: The Heritage Alliance Office, Central London, EC4M 
(Flexible working arrangements can be considered) 

The Opportunity

Are you an experienced bid writer looking for an intensive, focused role with a leading heritage organisation? We are seeking a skilled professional to join our "Creating Connections" project team for a targeted 6-month assignment.

This role is part of The Heritage Alliance's NLHF-funded resilience project, specifically supporting Strand C: Future-proofing our charity. You will work with a pipeline of funding opportunities already developed by our professional fundraising consultant to secure vital long-term funding for our sector support activities.

This is an excellent opportunity for an experienced bid writer to make a significant impact in a short time-frame, working with high-quality prospects and supporting England's heritage sector through sustainable funding solutions. 

About The Role

Key Tasks:

Research & Development

• Conduct detailed research on prospective funders to tailor applications effectively 
• Develop compelling case studies and evidence base to support funding applications 
• Research and incorporate relevant sector data, impact statistics, and beneficiary testimonials 
• Stay informed about current funding trends and opportunities in the heritage and charity sectors 
• Identify additional funding opportunities that align with our strategic priorities

Strategic Bid Writing 

• Develop compelling funding applications to trusts, foundations, and grant-making bodies using an established pipeline of prospects 
• Write high-quality proposals for long-term support of the Heritage Funding Directory 
• Create applications for new sector-wide support programmes addressing skills needs and emerging challenges identified in our sector capability-building strategy 
• Adapt proposals to different funder requirements, priorities, and application formats 
• Work closely with the Head of Development to ensure applications align with organisational strateg

Stakeholder Engagement & Collaboration 

• Work with a professional fundraising consultant to prioritise and progress pipeline opportunities 
• Collaborate with the Heritage Alliance senior team to gather project information and organisational data 
• Engage with relevant staff members to collect evidence, case studies, and impact data 
• Coordinate with the Project Administrator and other team members to ensure consistency in messaging 
• Liaise with potential funders as appropriate during the application process 

Project Support & Administration 

• Maintain accurate records of all funding applications and their progress 
• Manage application deadlines and submission processes 
• Support the development of a sustainable fundraising strategy for post-project continuation 
• Contribute to project reporting and evaluation activities 
• Participate in project team meetings and provide updates on fundraising progress 

Key Competences: 

Experience: 

Essential:

• Proven track record of successful bid writing with demonstrable results in securing funding 
• Experience writing applications to trusts, foundations, and statutory funders 
• Strong background in the charity/not-for-profit sector with understanding of funding landscape 
• Experience managing multiple applications simultaneously and meeting tight deadlines 
• Knowledge of different application formats and funder requirements 

Desirable: 

• Experience in the heritage, cultural, or arts sectors 
• Previous work with membership organisations or sector support bodies 
• Experience with capacity-building or infrastructure funding applications 
• Knowledge of NLHF and other major heritage funders 
• Experience working with professional fundraising consultants 
• Understanding of digital heritage projects and online resource development 

Skills, Abilities and Knowledge: 

Essential: 

• Exceptional written communication skills with ability to adapt tone and style for different audiences, and present detailed information clearly and concisely 
• Strong research skills and ability to quickly understand complex organisational contexts 
• Excellent project management skills with ability to prioritise and meet multiple deadlines 
• High attention to detail and accuracy in application preparation 
• Understanding of charity finance, governance, and impact measurement 
• Ability to work independently and take initiative in a fast-paced environment 
• Strong interpersonal skills for stakeholder engagement and collaboration 

Desirable: 

• Knowledge of heritage sector challenges, funding landscape, and policy environment 
• Understanding of digital transformation and accessibility requirements for online resources 
• Experience with monitoring and evaluation frameworks 
• Knowledge of social impact measurement and outcome reporting 
• Familiarity with Data Protection legislation and compliance requirements 
• Understanding of partnership working and collaborative funding approaches

Application Process

To apply, please submit a CV/resume detailing your qualifications and experiences together with a cover letter (to be pasted into the box labelled 'Anything else to mention').

All applications should be submitted through our WorkSmarter vacancy page by 22 May 2026.

Shortlisted candidates will be contacted w/c 25 May to arrange interviews. We will also request that shortlisted candidates provide a portfolio of successful funding applications (anonymised as appropriate) demonstrating your track record and writing style. 

The Heritage Alliance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities.

Thank you for considering a career at The Heritage Alliance. We look forward to receiving your application!

About the Heritage Alliance 

Established in 2002, The Heritage Alliance represents the independent heritage movement in England. We have a unique role, promoting and championing the sector in all its diversity: 

We influence legislation and policy through our extensive links with Government, Parliament and Sector Networks 

We bring the sector together in our advocacy and working groups, events and publications 

We help our members grow through both member-only initiatives and broader sector support programmes with partners like the Chartered Institute of Fundraising, Media Trust and Clore Leadership. 

Our membership ranges from large bodies such as the National Trust, Historic Houses, Canal & River Trust to specialist charities and community organisations, across the breadth of sector, from museums, conservation, archaeology to science and construction. 

As part of our services team, you will coordinate and deliver our London-based outreach clinics and national advice line, ensuring safe, high-quality, and holistic health and advocacy services. 

As part of our Services Team, you will guide clinic and advice-line volunteers and Staff, oversee day-to-day operations, support complex casework, all while upholding DOTW-UK’s values of compassion, dignity and inclusion.

Our service users include people experiencing destitution, violence, trafficking, or homelessness. You will help them access healthcare, understand their rights, and connect with wider social support. 

We are seeking someone with strong skills in coordination, leadership and advocacy, emotional resilience, experience working with vulnerable groups or volunteer-led services. The right person will thrive under pressure, lead with empathy and maintain a culture of safety and collaboration.

We offer regular supervision, wellbeing support, and training in trauma-informed care, safeguarding, and managing complex situations. 

We strongly encourage applications from people with lived experience of migration, homelessness, or barriers to healthcare.

About The Role

Place2Be is looking for a Level 4 Diploma Tutor. In this hybrid role, you will play a vital part in shaping the next generation of counselling professionals supporting children and young people. You’ll plan, deliver and evaluate our innovative CPCAB‑accredited Diploma, provide high‑quality teaching both in person and online, and help create an inclusive, reflective and supportive learning environment. This is an exciting opportunity for someone committed to therapeutic education, Equality, Diversity & Inclusion, and ensuring trainees receive an outstanding learning experience. On‑site teaching takes place ion site in London.

Key Responsibilities

• Plan, prepare and deliver the Level 4 Diploma curriculum in person and online
• Facilitate lectures, seminars, skills groups and 1:1 tutorial
• Evaluate and assess students through vivas, formative and summative assessments
• Provide clear, constructive written and verbal feedback
• Support the interviewing and selection process for new students
• Maintain high safeguarding, wellbeing and health & safety standards
• Contribute to curriculum development and quality assurance processes
• Attend team meetings, supervisions, standardisation workshops and moderation activities
• Promote EDI, anti‑oppressive practice and safe group dynamics in all teaching
• Stay current with research, theory and developments in counselling children and young people

Key Skills & Experience

• Qualified counsellor/psychotherapist (Level 4+, ideally Postgraduate/Masters)
• Minimum two years’ experience working therapeutically with children in a school setting
• Registered/accredited with BACP, UKCP or HCPC
• Experience teaching or training counsellors/therapists
• Strong understanding of theory, child development and integrative practice
• Confident assessing academic and skills‑based work
• Commitment to EDI and working within difference and diversity
• Excellent communication, organisation and relationship‑building skills
• Competent with Microsoft Office and online learning platforms (e.g., Teams)

Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 12/05/2026

1st Interview date: 21/05/2026

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team.

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Starting salary of £ 27, 929 ( day time role) or £ 30, 227  ( waking night time role) with potential to rise incrementally to £ 31, 449 based on annual performance

Contract type: Full time, Permanent

Specific Hours: 40 hours per week shift work including weekends, bank holidays and occasional sleep-ins 

• Day Shifts: work between 8:00 am and 10:30 pm
• Waking Night Shifts: work between 10:00 pm and 8:00 am

Overtime / bank holidays paid time-and-a-half and 2 weekends off per month

Location: Ealing, W13 or Balham, SW12

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity caring  for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive and life-changing support experiences for young people who are unable to sustain a placement in their parental or foster home. Our offering in underpinned by therapeutic expertise and young people in our care also benefit from extensive life-skills and participation opportunities as well and learning support regarding their education.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

At St Christopher’s, we offer more than a job in social care— we offer a real career pathway. You’ll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people’s lives, as well as your own.

When you join us, you’ll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore your current role further, we’ll support you every step of the way.  If you want to learn more about St Christopher’s Academy, please click here

Our development programme, St Christopher’s Academy, is built to help you reach your full potential — and the results speak for themselves:
84% of our Team Leaders, Deputies, and Managers are promoted internally.

About the Role

As a Support Worker in a  Children’s Home, you will provide direct support and care for our young people, who have complex emotional and mental health difficulties (such as trauma and loss),and can struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged between 12 and17 years old), you will also have responsibility for making sure our those in our care are safe, providing support, liaison with other external professionals and completion of support documents to record information.

If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager.

Applicants should have

• Minimum of 1 year of experience working and supporting Young People in residential, semi-independent, Fostering settings or Youth work centres, caring for Children and Young People with emotional behavioural difficulties, neurodivergent or SEND, etc.
• Willingness to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England)
• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s.
• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Competitive salary with potential to rise based on performance.
• 4 weeks full induction and training program (paid).
• Fantastic opportunities to develop your career within our range of services, Tailored career development plan through our “St Christopher’s Academy”.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
• Discretionary funded training programs for you to explore and attain new and relevant skills.
• Employee awards based on performance and length of service.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. 

Your application form must include a supporting statement addressing the criteria stated in the Person Specification. 

Please note that application forms with no supporting statement will be automaticaly rejected.

CVs will not be accepted.

Application Process:

1. Application: Complete our online application form and include a supporting statement addressing the criteria stated in the Person Specification. 
2. Online Situational Test: After submitting your application, you will be asked to complete an online situational test. The results of this test will help inform the shortlisting process. 
3. Interview: Shortlisted candidates attend a face-to-face interview at our Putney office.
4. Second Stage: Successful candidates will visit the home they applied to.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Head of Media Relations

Upto £55,000 per annum

Homebased with easy access to our Newark Office

Full time: 35 hours per week

Permanent contract

This role is predominantly home-based with regular travel to locations across the UK. Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance. There is a requirement to attend in-person the monthly team meeting at the Newark office.

Closing date for applications: 31st May 2026

First interview: 15th June 2026 (In person at Newark office)

Second interview: 26th June 2026 (Online)

About Us:

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities

About You

Can you use your expertise in shaping powerful media narratives to help drive nature’s recovery with one of the UK’s best-loved environmental charities? The Wildlife Trusts’ experienced Media team plays a vital role in shaping the public conversation about nature.

We create compelling, authoritative stories for broadcast, print and online national media outlets and generate billions of opportunities each year for people to see, hear and read about The Wildlife Trusts’ important work to restore wildlife and reconnect people with nature. Our work spans a wide and ambitious agenda. We respond to and comment on Government policy, we champion bold solutions for nature’s recovery, and we spotlight the impact of our work across issues as varied as peatland restoration, nature for mental health, and whale and dolphin conservation. Through interviews, opinion pieces, press releases, video content and expert commentary, we regularly appear on flagship programmes including BBC Countryfile, Springwatch, ITV News and BBC Radio 4’s Today programme, as well as international media.

Our high-profile coverage ensures that The Wildlife Trusts remain at the heart of the national conversation about the urgent need to tackle the nature and climate crises. Our work continues to grow and adapt. The scale and pace of the challenges facing our wildlife demand even greater ambition, clarity and leadership in how we communicate. We are now seeking a strategic and operationally experienced Head of Media Relations to lead the next phase of our media work – who can continue to strengthen our national profile in the media, identifying new opportunities for The Wildlife Trusts, and ensuring our message continues to cut through to drive awareness and meaningful action.

You are an experienced and credible media professional with a track record of leading and supporting high-performing teams in a fast paced, high-profile environment.

You will have demonstrable expert knowledge of the media landscape, with a wide network of trusted media relationships that you use thoughtfully and effectively to achieve impact. You are equally confident developing and placing softer news stories as you are managing complex or high-stakes situations, exercising sound judgement and acting decisively when it matters most.

You will have substantial experience of reputation management, including advising senior leaders and stakeholders on sensitive or contentious issues. An understanding of the issues affecting UK wildlife and nature recovery is highly desirable, alongside a commitment to using the power of media to inform, engage and drive positive change

Do you want to support people with mental health issues in a moment of crisis? 

Are you calm, non-judgemental and able to work effectively with people experiencing distress? 

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. 

Job title: Mental Health A&E Link Workers 
Reference Number: 327 (Watford) or 334 (Stevenage)
Salary: £24,336 per annum
Reports to: Crisis Services Manager
Contract length: Permanent
Working pattern: 37.5 hours per week over a 7-day rota (typically 3pm – 11pm)
Woking bases: Watford General Hospital or Lister Hospital

We have a vacancy for a Mental Health A&E Link Worker to join our team. 

About the Project 

Our A and E Link Workers help adults access alternative mental health crisis support, including our Nightlight Crisis Service. We focus on providing a calmer, quieter environment away from the hospital when it’s needed. 

Service Objectives 

The objectives of Hertfordshire Mind Network’s (HMN) A&E Liaison Service are to: 

• Improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire. 
• Increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers. 
• Contribute to an improvement in individual mental wellbeing. 
• Remain a source of independent support for all clients. 
• Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments. 

About the Role: 

The Mental Health A&E Link worker will work closely with individuals in a mental health crisis currently in A&E, by using a person-centred approach to ensure that everyone is supported with dignity and respect. 

They will encourage and facilitate positive steps towards management of crisis and recovery; through providing emotional support, signposting and completing onward referrals into mental health support. They will work closely with A&E clinical staff, integrated discharge teams, Bounce Back, and mental health liaison teams, to proactively identify referrals into the crisis alternatives service to facilitate timely discharges from A&E. 

We offer: 

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays) 
• An additional day of leave each year for your birthday following completion of probation period. 
• Ongoing training relevant to your role. 
• An Employee Assistance Programme. 
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. 

A driving Licence with access to a car for the purpose of business use; or alternative means to travel reliably between places, outside of 9am - 5pm is essential for this role. 

Closing date for receipt of applications is 29th May 2026  
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams. 
N.B. Please quote reference number 327 or 334 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We are seeking an exceptional leader to be our next chief executive, leading a respected and influential membership organisation at the heart of a thriving grassroots movement.

You’ll be working to build on the success we’ve seen and strong position and voice we have established for ourselves and our members, as a leading force for inclusive and sustainable transport and communities.

You’ll bring an impressive track record in values-based leadership, a proven ability to engage and inspire grassroots change-makers, strategic partners and policy-makers, and a deep belief in the importance of community-led change towards a sustainable, equitable future.

About us

Community Rail Network is a national not-for-profit organisation, which is in the process of applying for charitable status, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.

Community rail is made up of 77 community-based organisations, and around 1,300 station volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.

Our enthusiastic team of 24 works from home in dispersed locations, but we come together regularly in person and online. We work collaboratively to support members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in helping everyone reach their potential while having a good work-life balance.

About this role, and your main responsibilities

Our current CEO is moving on after nine years in role, leaving the organisation, team and wider movement in a strong and empowered position to deliver on the next phase of our development.

Your opportunity is to lead the organisation, and to deliver on our new five-year strategy setting an ambitious course for the future during a period of major transformation for our railways and the wider transport system. You will ensure that we are:

• clear in our identity and our independence, and seen as thought leaders in our field;
• are supporting our members and stakeholders to meet their changing and diverse needs; and
• ensuring the financial and operational resilience of the organisation in an environment that is undergoing a period of rapid change.

As CEO, you will lead a passionate and experienced senior leadership team with three direct reports, while working closely with and reporting into our Board, key partners and funders, and ensuing an engaging, empowering, tenacious approach across all we do.

Advocacy of community rail and its benefits will be high on your agenda, and you will be working closely across multiple stakeholders including UK and devolved national governments, regional and local authorities as well as forging collaborative partnerships with like-minded organisations.

Maintaining our community-centric ethos, you will need to ensure we're effective in enabling members to unlock greater value from the railways at a grassroots level, while drawing on their insights to affect wider change. With hundreds of member groups and organisations across Britain delivering life-changing, place-enhancing work, you will have a solid foundation to build on, to take community rail forward and expand our impact in the years ahead.

Last, but not least, you will be responsible for ensuring the strong and effective governance of the organisation, modelling our governing principles, values and behaviours, and ensuring that we have robust financial and resource management in place.

Skills, competencies and qualities

1. Exceptional leadership skills, including a proven ability to lead, develop and grow third sector organisations or multi-faceted teams delivering complex activities, projects and campaigns;
2. Excellent communication and external leadership skills: articulate, assertive, with the ability to work diplomatically and persuasively with stakeholders at all levels;
3. Experienced in acting as the public face of an organisation, such as through the media, public speaking and high-level meetings, and using evidence and storytelling to articulate and champion a cause;
4. Politically astute, with knowledge of and commitment to social inclusion, social justice and sustainability, and a sound grasp of the importance of public transport, sustainable travel, and community-led action;
5. A proven ability to influence policy and decision-makers, and to identify influencing opportunities, ideally in relation to community development, sustainability and/or transport, including sharing community insights;
6. A strong track record in income generation and development, building strong funder relationships and delivery partnerships, managing programme or organisational budgets and controlling expenditure;
7. Experience of working with and/or reporting to a board, ideally in a not-for-profit and/or membership context;
8. An empowering, engaging approach to leadership, management and change-making;
9. Resilient, pragmatic and determined, with the ability to work under pressure, seize emergent opportunities, manage risk, and support others dealing with competing priorities.

Other information

The role will involve extensive travel within Britain as part of building your profile and that of the organisation with central and devolved government in Scotland and Wales, and increasingly with the devolved regions of England.

There is flexibility on location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or West Yorkshire) and to Board meetings which alternate between online and London. It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months. 

Benefits: 25 days annual leave plus bank holidays (rising up to 30 days, plus Bank Holidays, in line with long service); pension with employer contribution of 7%; and access to Employee Assistance Programme.

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

This role is focused on delivery across London and requires regular in-person work with community partners, retailers and stakeholders. Candidates will need to be able to travel frequently and efficiently across London to meet the requirements of the role. We anticipate this will be most practical for candidates based within Greater London. 

Main Purpose of the Role 

We are seeking a dedicated, delivery-driven Project Support Officer to join our team, with a specific focus on hands-on, community-based project coordination. The Project Support Officer will play a key role in supporting, developing and delivering our Rose Voucher Programmes directly within local communities across London. 

Working directly to ARC’s Operations Project Manager, the Project Support Officer will be responsible for supporting projects through engagement with our local delivery partners. This will include working closely with early years settings and community organisations to support project delivery. The post holder will also be responsible for the development and maintenance of local retailer relationships, including engaging with Market Management Teams, supporting individual traders and retailers who are members of the scheme, and helping to identify new retail opportunities as required. 

The post holder must be comfortable working collaboratively with a wide range of partners, stakeholders and diverse communities, and should possess strong communication and relationship management skills. An organised approach to work and keen attention to detail will be essential to help support the charity’s activities over the coming years. 

Job responsibilities  

• Project Support– actively assist with the development, delivery and implementation of Rose Vouchers Programmes across London, working directly within local communities 

• Problem solving – in close collaboration with the Operations Projects Manager, investigate and resolve a varied range of issues in an efficient and constructive way, to support projects to succeed in ways that suit the needs of our varied communities.

• Engage with local partners – build and maintain strong working relationships with partners and stakeholders at the community level to ensure sustained involvement and support. This includes community organisations, local retailers, and local authority and public health staff.

• Ensure project targets are met but not exceeded (e.g. numbers of families actively supported by Rose Vouchers in each area) to balance strong delivery with working within budgets

• Support local projects to host and coordinate regular steering group meetings 

• Work with the Impact & Evaluation Manager to embed processes and procedures for data management and evaluation of project impact 

• Coordinate and deliver training for local project partners on how to deliver, monitor and manage the project locally and provide with required resources 

•  Support project partners in accessing and successfully using the charity’s digital project systems, including troubleshooting common issues.

• Support the distribution of monthly project data to funders and project partners 

• Support the development and administration of project toolkits for delivery partners

• Work with local partners and local authority teams to support the identification of potential new retailers

• Recruit and train new retailers and provide them with required resources and on-going support 

• Further responsibilities relevant to & commensurate with the role of Project Support Officer 

Person Specification  

Knowledge and skills (essential):  

• Project coordination skills and / or an organised and methodical approach to work and attention to detail 

• Experience working within diverse communities

• Good communication skills – written & oral – with the ability to communicate with diverse audiences 

• Practical IT skills and ability to learn new systems – MS Outlook, Excel, Word, and bespoke charity project management and reporting systems. 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children, or individuals for whom English is a second language 

• Relevant experience within the community, health, or social support sector or with transferable skills

• A commitment to the vision, mission, and values of Alexandra Rose Charity in its efforts to create a more equitable food system 

Knowledge and skills (desirable):  

• Knowledge (or interest in developing knowledge) of food & health issues in particular how inequality affects access to a healthy diet 

• Background in public health, social care, or nutrition. 

• Knowledge of food sector nationally especially from work with other third sector organisations and campaigns