Information jobs

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.

The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Programmes Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time
• Travel: International travel may be required depending on programme and organisational needs.

4. Scope of Work and Key Responsibilities

Programme Coordination and Partner Management

• Maintain regular communication with implementing partners across multiple countries
• Coordinate programme activities to ensure timely and effective delivery
• Support negotiation and alignment with field teams and partners on implementation priorities
• Build and maintain strong working relationships with partners and stakeholders

Proposal Development, Business Development and Donor Engagement

• Lead the development of project proposals, concept notes, and budgets
• Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
• Develop marketing and programme-related materials to support fundraising and visibility
• Build and maintain relationships with donors and external stakeholders

Programme Monitoring, Reporting and Compliance

• Review narrative and financial reports from partners for quality and accuracy
• Track programme deliverables, milestones, and deadlines across projects
• Maintain programme trackers, dashboards, and internal monitoring tools
• Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
• Ensure documentation and data are organised, accurate, and up to date

Financial Coordination

• Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
• Review partner budgets and support financial planning processes
• Ensure alignment between programme delivery and financial requirements

Design, Communications and Knowledge Products

• Develop visual and written materials including presentations, one-pagers, capability statements, and reports
• Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
• Contribute to internal and external communications materials to enhance programme visibility
• Support media-related activities, including content development and basic media training where required

Capacity Building and Team Support

• Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
• Develop and refine internal documents such as SOPs and guidance materials
• Support onboarding, training, and supervision of interns
• Provide support to colleagues across programme activities as required

Systems, Learning and Operational Support

• Maintain and update programme databases and information systems
• Support feedback collection processes, including surveys and learning inputs
• Contribute to problem-solving and continuous improvement across programmes
• Participate in calls across multiple time zones and undertake occasional travel as required

Procurement and supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.

Operational risk management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Degree or equivalent experience in international development, humanitarian studies, or a related field
• Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
• Proven experience in proposal development, including budget preparation
• Strong experience working with implementing partners and managing multi-country programmes
• Experience reviewing narrative and financial reports and ensuring donor compliance
• Familiarity with working alongside finance and monitoring and evaluation (M&E) teams

6. Core Competencies

• Strong organisational and coordination skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
• Strong analytical and problem-solving abilities
• Experience developing presentations, reports, and programme materials
• Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
• Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent) 

Contract: Permanent – Part time, 3 days a week 

Location: London or Birmingham 

Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings. 

Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol. 

As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy. 

You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts. 

Key Responsibilities 

• Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team. 

• Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee. 

• Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer. 

• Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team. 

• Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal. 

• Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise. 

• Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met. 

Essential Experience, Knowledge and Competencies 

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise. 

• Proven experience in a senior operational leadership role with finance oversight responsibility. 

• Experience of audit management and board-level financial reporting. 

• Track record of leading and developing small teams. 

• Working knowledge of GDPR and charity compliance obligations. 

• Demonstrable ability to operate at a strategic and governance level 

• Experience leading operational process or systems improvement, from diagnosis through to implementation. 

• Active interest in AI and automation tools, with a practical approach to exploring and applying them. 

• Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture. 

Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview. 

Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK. 

To apply, please apply through CharityJob.

Closing date for applications- Wednesday 10 June (midnight) 

Round 1 interviews (online) : Thursday 18 June 

Round 2 interviews (in person- London): Thursday 25 June 

We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period. 

This is an exciting opportunity to take on a strategic, outward-facing role where you will build partnerships, develop new opportunities to expand our reach and impact.​​

�� What you’ll be doing

• Leading the expansion of F4YP services into new geographical areas

• Building strong relationships with schools, local authorities, and partners

• Creating referral pathways to increase access for children and families

• Identifying opportunities and supporting funding bids and proposals

• Strengthening local systems to better support young people’s wellbeing

• Raising the profile of F4YP across new communities and networks

�� What we’re looking for

• Experience in partnership building, outreach, or service development

• Strong communication and relationship-building skills

• Experience contributing to funding applications or commissioned work

• Ability to think strategically while delivering results

• A proactive, confident individual who thrives in a growing environment​

�� Bedford / Hybrid (Beds, Herts, Cambs) | ⏰ Full-time | �� 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks

About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Provide line management and support to direct line reports and leadership for the project. 
• Develop and maintain a strong understanding of Hackney’s parent demographics and local support services, enabling effective signposting for marginalised communities.
• Build strong partnerships with local VCOs and stakeholders to engage underrepresented communities, working collaboratively to support meaningful co-production.
• Create and lead welcoming parent focus groups that amplify local voices and help shape the project to be inclusive, accessible, and responsive to families’ needs.
• Data collection and reporting appropriate to the project for monthly/quarterly review with commissioners.

About you
You will be a compassionate, collaborative leader, committed to supporting parents and strengthening communities. You will provide effective line management and project leadership, creating inclusive, supportive environments where teams can thrive. 
Build a strong understanding of the diverse families in Hackney, taking an empathetic and proactive approach to engaging parents—particularly those whose voices are less often heard. Developing trusted relationships with local organisations and services, helping families access the support they need. Champion listening and co-creation, shaping accessible programmes through meaningful parent engagement, including focus groups. You will confidently use data to track progress, share learning, and demonstrate impact.
Above all, you will be driven to ensure every parent feels supported, connected, and heard.

Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suit your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card
   

We Belong is a migrant youth-led charity fighting for equal and fair treatment of young migrants in the UK. Candidates with lived experience are welcome, as are those with a passion for social justice. You'll be joining an award-winning team dedicated to creating change for young migrants aged 16–25. 

The People and Culture Manager is responsible for overseeing and strengthening the organisation's people function, ensuring that staff are well-supported, processes are legally compliant, and that workplace culture reflects We Belong's values of lived experience, empowerment and inclusivity. The role requires both professional HR expertise and an understanding of how trauma, lived experience, and care considerations should inform organisational policies and staff management. 

Key Responsibilities 

• HR Strategy & Compliance develop policies, ensure legal compliance, reports to CEO and Board 

• Recruitment & Development lead inclusive hiring, onboarding, appraisals and workforce planning 

• Staff Welfare champion wellbeing through a trauma-informed, lived-experience approach 

• Employee Relations supports managers on performance, disciplinary and conflict resolution 

• HR Systems maintain accurate staff records, ensure data protection and streamline reporting 

Essential CIPD Level 5+, proven HR management experience (charity or lived-experience-led organisation preferred), strong employment law knowledge, trauma-informed practice understanding, and excellent communication skills. 

Desirable Experience in health, social care or community settings; knowledge of safeguarding frameworks; organisational change experience. Ability to handle sensitive and confidential matters with discretion. 

Inclusive: Enhanced training and development package 

Staff benefits: We Belong supports the holistic development of staff, which includes subsidised wellbeing provision. Employees also have access to a community of changemakers. 

Plus 3% auto enrolment pension contribution, in line with government criteria. 

About Care4Calais

Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.

We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.

In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.

Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.

Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the role

The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.

The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety. 

You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective  distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer. 

This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.

 Key Responsibilities

Your responsibilities will include, but will not be limited to:

• Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.

• Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations. 

• Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.

• Managing and supporting large teams of dedicated volunteers supporting people seeking safety.

• Being involved in ensuring that safeguarding procedures are followed in your teams.

• Volunteer onboarding and induction, and continuous volunteer management.

• Develop and deliver training to volunteers.

• Regular in-person visits to the volunteer teams you manage in London. 

Person Specification

Essential Skills and Experience: 

• Clear leadership ability, with the capability to act with initiative and drive;

• Proven project management skills;

• Strong commitment to the rights of people seeking safety;

• Commitment to Care4Calais' values and mission, including anti-racism;

• Hands on, operational, dynamic and enthusiastic;

• Team worker with good communication and people skills;

• Self-motivated and used to managing multiple priorities to meet deadlines;

• Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;

• Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;

• Excellent verbal and written communication skills;

• Ability to work on Google Workspace and Office 365.

Desirable Skills and Experience:

• Experience leading and managing volunteer teams from varied backgrounds

• Experience working/volunteering supporting people seeking safety 

• Experience in making grant applications/fundraising experience and managing budgets

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.

Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.

Applications

Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.

The successful applicant will be provided with the induction and training needed for them to succeed in the role.

Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.

We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you. 

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.

Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

We are seeking an Assistant Director – Digital and Innovation to play a central role in shaping how Villiers Park delivers and develops its programmes at a pivotal point in the implementation of our 2025-30 strategy. This role represents an exciting opportunity to lead on the development of our digital education offer and innovation work, ensuring it enhances both the reach and depth of our programmes for young people across the UK.

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. As we continue to grow, digital provision and innovation are increasingly important in enabling us to reach more students, and to do so in engaging and inclusive ways.

Digital learning and programme innovation will be critical to the next phase in our strategy, building on the foundations we have already established, including the development of our learning platform and programme model. Alongside this, Leadership Challenge continues to expand as a key national outreach and social action programme, and this role will be instrumental in ensuring its quality and impact.

Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Assistant Director – Digital and Innovation will work closely with colleagues across programmes, partnerships, communications and fundraising, as well as external partners, to ensure our digital and programme offer is coherent, forward-thinking and aligned with our mission.

This is a unique opportunity to combine strategic leadership with practical delivery, helping to translate ambition into impact for the young people we serve.

Sarah Chick

Head of Programmes 

Job purpose

The Assistant Director - Digital and Innovation leads the development, implementation and ongoing improvement of Villiers Park’s digital education provision. This includes the design and delivery of online learning experiences, the development of digital and physical resources for use across programmes, and ensuring that digital delivery is accessible, safeguarded and aligned with the organisation’s mission.

The role also provides strategic and operational leadership for Leadership Challenge, Villiers Park’s national student outreach and social action programme. This includes programme design, partner engagement, monitoring and evaluation, and ensuring the programme is effectively resourced and financially sustainable.

Working closely with the Head of Programmes, Senior Leadership Team (SLT), Communications and Fundraising teams, and external partners, the postholder supports the development of digital innovation, programme resourcing and Leadership Challenge activity to enhance reach, impact and quality. 

Key responsibilities:

• Provide strategic leadership for the development, implementation and continuous improvement of Villiers Park’s digital education provision, ensuring alignment with our Theory of Change, priorities and values
• Lead the design and evolution of high-quality digital learning experiences, content and pathways for students, schools, parents/carers and volunteers
• Oversee the adoption and integration of digital platforms and tools, ensuring accessibility, safeguarding, GDPR compliance and scalability
• Drive innovation in digital delivery by monitoring sector trends and embedding relevant approaches to enhance reach and impact
• Ensure digital provision complements and strengthens face-to-face delivery across programmes, working closely with the Head of Programmes and Assistant Directors
• Provide strategic oversight of the use of AI within programmes, ensuring its application enhances learning experiences while maintaining safeguarding and ethical standards
• Provide strategic oversight of the development and ongoing review of physical resources, ensuring consistency, quality and alignment across programmes
• Ensure all resources are inclusive, engaging, curriculum-aligned and reflect organisational standards and brand expectations
• Maintain a coherent approach to resource development, ensuring materials support programme delivery and learning outcomes effectively
• Lead the strategic and operational development of the Leadership Challenge programme, ensuring it is high-quality, sustainable and aligned with organisational priorities
• In collaboration with the Senior Leadership Team, develop and strengthen partnerships with charities, corporates and universities to support programme growth and delivery
• Oversee the development of an appropriate recognition or award framework for participants
• Establish and oversee robust quality assurance and evaluation processes for digital and physical content and delivery
• As a member of the Senior Leadership Team, contribute to strategic planning, budgeting and risk management, and provide quarterly updates to the Board of Trustees.
• Work collaboratively with Fundraising and Communications teams to support income generation, bid development and programme promotion

This list is not exhaustive, and the post-holder will be required to undertake other tasks relevant to the role and within their capability.

Skills and experience:

• Significant leadership experience in education, youth or social mobility sectors
• Knowledge of school and college curricula and the needs of learners aged 13–19
• Proven experience in designing and/or delivering digital learning
• Strong understanding of safeguarding, digital accessibility standards and inclusive design
• Experience developing high‑quality educational resources (digital and physical)
• Ability to lead programmes, manage projects and deliver to deadlines
• Ability to build relationships with colleagues and external stakeholders to further organisational aims and fundraising objectives

Personal attributes:

• A genuine commitment to and care for social mobility and young people’s futures
• Organised and proactive, effectively, prioritising workload and delivering outcomes independently
• Strategic and forward-thinking, with an ability to see the bigger picture
• Collaborative and able to work effectively with colleagues, partners and stakeholders across different functions
• Willingness to learn and develop your own practice and experience

Additional Information:

• The postholder will be required to travel regularly to schools, events and partner organisations
• An enhanced DBS check will be required
• The postholder will hold responsibility to be one of the Deputy Designated Safeguarding Leads
• The postholder will require a full UK driving licence
• Evening work and overnight stays may be required
• Hybrid – location local to our Cambridge office or near to one of our Regional Hubs

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies. 

Safeguarding

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.

All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

Are you ready for a new challenge?

Do you have a passion for working with young people, helping them grow in confidence, discover their strengths, and explore new opportunities? If so, we'd love to hear from you!

Location

This is a hybrid role, combining work from home with work in the community. You'll also have access to our Barnardo's office in Taunton if you'd like to use this space.

Working Hours

Negotiable, up to 37 hours per week, including some evening work (fixed term until 31st March 2027)

About the Role

The Barnardo's Co-op Partnership is an exciting and innovative programme aiming to support more than one million young people to build positive futures.

Our Sedgemoor for our Future service is co-designed with young people and centred around a welcoming, inclusive youth space where young people can feel safe, connected, and empowered to take part in meaningful experiences.

Using a youth work approach, we support young people to:

• Build positive relationships and develop a strong sense of belonging
• Grow in confidence, resilience, and self-esteem
• Take part in a wide range of activities, including creative, practical, and food-based sessions
• Explore issues that matter to them and have their voices heard
• Develop teamwork, communication, and essential life skills for the future

Session Details

You must be available to lead the following weekly sessions:

• Tuesdays – Highbridge, 4:30pm–6:00pm
• Wednesdays – Bridgwater, 4:30pm–6:00pm

As part of your role, you will plan and deliver engaging, youth-led sessions in a variety of settings, including community venues and schools. You will build trusted relationships with young people, create inclusive spaces that meet diverse needs, and support them to achieve positive outcomes.

You will also contribute to community engagement, develop creative approaches to reaching young people across Sedgemoor, and support ongoing evaluation through reflective practice and outcome recording.

What We're Looking For

• Experience working with children, young people, and families
• Strong understanding of safeguarding and child protection procedures, with experience applying this in practice
• Excellent listening and communication skills with a diverse range of children, young people and families
• Creativity and confidence in designing inclusive workshops and group sessions
• Good written and IT skills to accurately record case notes
• Flexibility to adapt to the needs and interests of young people

When applying, please refer specifically to the Person Specification and Job Description, explaining how your skills and experience meet the requirements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Programmes, Governance and Income Generation Manager 

Lambeth Links (Registered charity 1193637) 

Role: Programmes, Governance and Income Generation Manager 

Hours: Part-time, 4 days / 30 hours per week. We will consider flexible working. 

Annual Salary: £31,000 to £33,000 pro rata per year depending on experience.

Location: North Lambeth, London SE1. Hybrid working with at least one day a week in the office and regular work across the borough.

Working hours: Some evening and weekend work will be required, for example to attend community events, meetings and Pride related activity. 

Right to work: Applicants must have the existing right to work in the UK, as we are unable to provide visa sponsorship. 

About Lambeth Links 

Lambeth Links are recruiting a Programmes, Governance and Income Generation Manager to support our charity’s meaningful work across Lambeth.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community. 

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first Euro Pride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change. 

This role is funded by The National Lottery Community Fund’s Reaching Communities award.  

About the Role 

As Programmes, Governance and Income Generation Manager, you will turn strategy into funded programmes, secure income from government and public bodies, and ensure delivery meets both community needs and funder objectives.

The ideal candidate will have: 

• Significant experience of managing programmes or multiple projects end-to-end, including planning, commissioning, timeline and delivery management, and evaluation. 

• Experience of delivering bids and managing budgets across a variety of income generation streams, such as grants and fundraising, partnerships, stakeholder engagement, or donation drives.

• Experience of building and maintaining partnerships with local and national statutory organisations (Government Councils, NHS), commissioning bodies, grassroots and community organisations, and relevant trusts and foundations. 

• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation. 

• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice. 

How to Apply 

If you wish to apply for this position, please supply the following by 11.30pm on Wednesday, 4th June: 

• A detailed CV, setting out your career history, with responsibilities and achievements.

• A cover letter (maximum two sides of A4) highlighting your suitability for the role by addressing the following: 

1. Your understanding of the issues facing the LGBTQ+ community, particularly within Lambeth. 

1. Your experience securing and managing diverse income streams and budgets end-to-end. 

1. Examples of managing high-impact programmes from planning through to evaluation. 

1. Evidence of building strong partnerships with public sector bodies, businesses, and community organisations. 

• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent. 

 Job Title: Grandmentors Project Coordinator

Reference Number:  V568

Location: Wolverhampton (Home-based with local travel)

Contract Type: Full-Time, Permanent

Hours: 35

Salary: £25,625

DBS/PVG: Enhanced

Job Family: 3

Line Manager:                       Senior Project Manager

Closing date: 14th June 2026

Interview:                               W/C 15th June 2026

Anticipated start date: 4 weeks after job offer acceptance

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Job Purpose

Grandmentors Wolverhampton is a well-established and successful project that has been connecting mature volunteers with care experienced young people since 2019. As Project Coordinator, you will lead the core programme while heading up our brand new ‘Through the Gates’ pilot, which provides vital support for young people transitioning from custody back into the community. Your role is to foster high impact mentoring relationships while ensuring clear professional boundaries are maintained, complementing the work of our statutory partners in the Local Authority.

Key Responsibilities:

· Project Coordination: Lead the day-to-day delivery of Grandmentors in Wolverhampton, ensuring the project meets match targets for both the core service and the new pilot.

· Volunteer Leadership: Recruit, train, and supervise a dedicated team of mentors, ensuring they feel supported and understand how their role fits alongside other professional services.

· Boundary Management: Act as the key link to statutory leads, such as Social Workers or Personal Advisors, ensuring support remains mentor-led and escalating any professional concerns appropriately.

· Partnership Working: Build and maintain strong, professional relationships with the Local Authority and other relevant partners.

· Safety & Compliance: Oversee risk assessments and strictly follow safeguarding procedures to ensure the safety of our volunteers and the young people we support.

· Impact Reporting: Use our CRM system to track progress and collate data for annual reports and meetings that demonstrate the project’s impact to our stakeholders.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries. 

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

The Role 
SEO Europe was launched in 2021, with its first France programme piloting in 2023. As we continue to grow our presence and impact in France, we are looking for a highly motivated Programme Coordinator to support the development and delivery of our student programmes and outreach initiatives. 

We have a strong focus on gender balance and social inclusion and are seeking someone who is passionate about helping more female students and other underrepresented students from low-income backgrounds build successful careers in competitive industries, particularly within finance and investment management. 

As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries, and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events. 

In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care. 

We are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential. 

This position offers substantial responsibility and opportunities for professional advancement. 

If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as: 

• SEO Potenti’ELLE events: Celebratory events showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.

• France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access to internship opportunities at top investment banks, asset managers and alternative investment funds.

• SEO Europe Finance Academy: A 1-month immersive event taking place online and in Paris, and designed to educate and train students intending to secure summer and off-cycle internships, while providing authentic exposure to top employers and demystifying the industry landscape and application process.

• Student Outreach: Implementing outreach campaigns to help recruit more students from engineering schools and public universities across France.

• Alumni engagement: Help structure and manage alumni engagement initiatives in Paris 

• Occasional trips to Paris to deliver in-person events and execute our student outreach strategy. 

Responsibilities and Accountabilities 

There are three main activities within the France team: 

• Outreach (student recruitment)

• Programme Delivery (education and training events for students)

• Alumni engagement (event and community management)

The Programme Coordinator will serve as the administrative officer for the France team. You will support the team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events). 

You will also play a key role in executing our social media strategy and managing our presence across platforms such as LinkedIn, Instagram and WhatsApp. 

Responsibilities include: 

• Overall administration of student events, ensuring exceptional communication and coordination

• Event management, student and partner communication and coordination of all relevant stakeholders

• Posting job opportunities on our student portal and creating content for our newsletter

• Managing student queries and maintaining relationships

• Coordinating outreach programmes and managing our Student Ambassador network

• Identifying and onboarding students, while managing relationships with academic institutions and partners

• Maintaining working documents, event calendars and reports

• Thinking creatively to improve outreach programmes and support social media management

• Supporting the France team across programme delivery and partnership initiatives as needed 

• Ensuring all information and student data is managed in accordance with GDPR guidelines and updated in Salesforce

• Running reports to track and monitor programme activity and events through the CRM 

Person Specification 

Skills and experience 

We are looking for a proactive and highly organised individual who is passionate about diversity, inclusion and social mobility. The successful candidate will be comfortable working in a fast-paced environment, managing multiple priorities and building relationships with students, corporate partners and academic institutions. 

You should be a strong communicator with excellent organisational skills, a collaborative mindset and a genuine interest in helping students access competitive career opportunities. 

Skills and Experience 

Essential 

• Occasional travel to Paris

• Project management skills

• Interest in Diversity, Equity and Inclusion

• Strong understanding of employability skills

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

• Ability to use Microsoft Teams and Zoom

• Team player with a proactive attitude

• Strong communication, organisation, time management and listening skills

• Strong business writing and presentation skills

• Fluent in both French and English

Desirable 

• Experience with CRM systems, ideally Salesforce

• Experience with databases and data analysis

• Outreach and networking experience

• Social media management experience

• Experience in communications and creating visual content

• Previous experience working with charities or associations focused on diversity and inclusion

• Experience working with postsecondary institutions or student clubs

Required qualifications 

• University degree (any discipline)

Candidates without the required qualification will still be considered if they can demonstrate at least one year of relevant and relatable work experience in a similar role. 

What we offer? 

• Annual Leave: 28 days + Bank Holidays. 

• Enhanced Family Friendly Policy. 

• Flexible working (2 days in the office) and a lovely office space by Borough Station. 

• Benefits: 

• Employee Assistance Programme 

• And more… 

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Hybrid or home working with an expectation to be in the London office occasionally

Temporary – 6 months FTC

Full time but open to conversations around flexible working or part time

Context and Background

The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training.  Since 2006, we have run Childline, the telephone helpline and counselling service.

Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research.  With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.

The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.

The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.

The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.

Job purpose 

· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.

· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.

· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.

Key relationships - Internal

· Reporting to the Head of Fundraising Operations

· Line manages Managers within Supporter Data Operations

· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems

· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering

· Senior Business Stakeholders across the Income Generation Directorate and more widely.

Key relationships - External

• Technology and infrastructure vendors and partners 

Main duties and responsibilities

· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.

· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.

· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.

· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.

· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.

Responsibilities for all Staff within the Engagement and Fundraising Directorate

· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities. 

· To behave at all times in a manner consistent with the NSPCC’s Values. 

· To ensure data used in relevant systems is current, accurate and reliable. 

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures. 

•A commitment to safeguard and promote the welfare of children and young people

Person specification

· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.

· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.

· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).

· Excellent understanding of data management principles, including data governance, quality and security.

· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.  

· Excellent communication and stakeholder management skills.

· An outcome-oriented individual who is focussed on solving problems and driving the team forward.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

An introduction from our Head of Fundraising

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential.

We are seeking to recruit an experienced Trusts and Foundations Manager to lead and grow income from charitable trusts, foundations and grant-making bodies. This is a pivotal role within the fundraising team, responsible for developing and delivering a successful trusts and foundations income stream to support Villiers Park's programmes and ambitious ‘Beyond Barriers’ growth strategy.

Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts and Foundations Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve.

As Trusts and Foundations Manager, you will be part of a supportive fundraising team (based in our Cambridge office) and will work closely with dedicated and welcoming colleagues from across the organisation including our Communications Manager, Finance Manager, Programmes Team, Senior Leadership Team and Trustees. I hope that you will be inspired to apply for the role and look forward to hearing from you.

Melody Brooker

Head of Fundraising

About the role

Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts and Foundations Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve. Our established portfolio offers a unique opportunity for an experienced Trusts and Foundations Manager to steward relationships and meet with funders across our hubs, to see our work in action.

The successful candidate will be joining the team at an exciting time for Villiers Park. We have five thriving regional hubs cross the UK, and an evidence-based approach that makes a proven impact on young people’s lives. Our Beyond Barriers strategy is focused on further scaling our work to substantially increase our impact across the country by 2030.

As the Trusts and Foundations Manager, you will have the opportunity to work with colleagues from across the organisation, from Progression Coaches who work directly in and with our school partners to members of the Senior Leadership Team and Trustees. You will be part of a small fundraising team so working well in a team, and being flexible to support others, is essential. You will build mutually trusting relationships with colleagues and funders and balance tenacity with empathy.

Key responsibilities

• Prepare and write compelling applications to charitable trusts and foundations who have the capacity to make five and six figure gifts towards the charity’s work.
• Prepare and submit scheduled applications and reports to current funders, ensuring that we hit deadlines and develop relationships with the trusts and foundations currently supporting Villiers Park.
• In collaboration with the Senior Leadership team, and colleagues in Fundraising and Communications, create engaging and accurate reports to current funders that share the impact of their support, including trusts, major donors and university partners.
• Work with colleagues in the Fundraising team to develop and implement targeted stewardship strategies that bring current donors closer to our work.
• Identify new prospects and propose engagement and cultivation strategies.
• With the Head of Fundraising and Chief Executive, develop the trusts and philanthropic strategy to support the organisation’s 'Beyond Barriers’ strategic growth plan.
• Work closely with the Fundraising Operations and Data Manager to prepare pipeline reports to inform budgeting and forecasting.
• Support the Head of Fundraising to identify and develop fundraising channels, including family trusts, corporate foundations and legacy giving.
• Ensure compliance with Villiers Park’s safeguarding and data protection policies, and with the charity’s gift acceptance and fundraising policies and processes.

This list is not exhaustive, and the post-holder may be required to undertake other tasks relevant to the role and within their capability.

Essential skills and experience:

• Passionate about supporting young people from under-represented backgrounds.
• Experience of successfully building relationships with charitable trusts and securing five and six figure gifts.
• Excellent written communication skills and attention to detail.
• Strong ability to cultivate relationships with internal and external stakeholders.
• Excellent planning and organisational skills.
• Ability to work autonomously and on own initiative.
• Good understanding of financial information and ability to communicate this effectively.
• A team player, who is personable, curious and empathetic.
• A commitment to learning and professional development.
• An understanding of current fundraising trends and connected with relevant fundraising networks.

Desirable skills and experience:

• Experience of fundraising for an educational or social mobility charity.
• Experience of securing multi-year six figure gifts.
• Interest in extending fundraising knowledge and experience, to include major donors, legacies and university partnerships.

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies.

Safeguarding:

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation. All employees and volunteers will also agree to undergo a Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.