Information jobs

Key responsibilities:

Income Generation

• Drive online income generation through effective use of digital fundraising platforms, social media, and supporter journeys.
• Optimise and manage digital giving platforms, such as Funraisin, to increase donations and supporter engagement.
• Expand and enhance peer-to-peer fundraising, ensuring fundraisers have the tools and motivation to maximise income.

Digital & Social Media

• Increase digital reach and visibility, making sure fundraising messages are seen and acted upon.
• Leverage social media fundraising tools, such as Elovate (CommittedGiving), to improve donor retention and engagement.
• Use AI-powered tools to streamline prospect research, automate content personalisation, and optimise donor engagement.
• Develop and execute strategies to convert social media and website visitors into long-term donors.

Support & Collaboration

• Provide guidance and digital tools to e-volunteers and fundraising champions, enabling them to spread AvMA’s fundraising messages and attract donations.
• Analyse and report on digital fundraising performance, using insights to refine strategy and improve return on investment.
• Contribute to digital income diversification, exploring new revenue-generating opportunities such as online retail or supporter-driven fundraising products (e-commerce experience desirable).

Other Duties

• To undertake other duties as required commensurate with this post.
• To travel as necessary for events and fundraising activities

· Would you relish the opportunity to work within a residential family centre, carrying out direct work and assessments with families and their children?

· Are you a qualified social worker who is passionate about achieving the best possible outcomes for children?

· Do you understand the impact of trauma upon adults and children? 

· Do you want the opportunity to work closely alongside families with complex and multiple needs?

If the answers to the above are yes, you may be interested in an exciting opportunity that has arisen to join the team.

Trevi is a nationally award-winning women’s charity based in Southwest England. We provide safe and nurturing spaces for women and their families to heal, grow and thrive.

Our vision is for a society where all women in recovery can access good quality, psychologically informed, gender-based interventions without apology. In the 30 years we have been operating, we have helped transform the lives of thousands of women and their families. From rehab and health to housing and employment, we help any woman in recovery move from ‘surviving’ to ‘thriving’.

This post will be supporting Daffodil Family Centre and Jasmine Mother & Child.

Providing residential parenting assessments in cases where there are concerns about a parent’s capacity to keep a child safe. Trevi’s ambition is that whatever the outcome of the parenting assessment, the experience of the family will be one of transparent working, respectful practice and collaboration.

We are looking for an experienced and confident social worker to join the team across Trevi. You will be working with complex families who have suffered trauma and will be responsible for undertaking a parenting assessment within the timescales directed by the court / local authority.

This will include working directly with families, completing risk assessments, placement plans, providing Court evidence, providing educational activities and feedback to support the child's development and empower the parents to create change that is ‘safe enough parenting'.

We are looking for a candidate who has experience of working within statutory child protection services and is confident operating within the family court arena. You will be focused upon outcomes for children, but able to work compassionately with parents too, many of whom many be fearful and distrustful of professionals.

We are looking for motivated women who are committed to working from a trauma informed perspective.

We offer the following employee benefits:

• A comprehensive induction and training programme.

• 25 days holiday plus Bank Holidays pro rata

• A day off on your Birthday

• An award-winning Employment Assistance Programme

• Company sick pay scheme

• Plymouth City Council Parking Permits payable over 12 months

• Employee of the month awards

• Refer a Friend Recruitment Bonus

• Company contribution to your NEST Pension

• Learning & Development opportunities relevant to this role

• Blue Light Store Discount Scheme

• Long service recognition award

Trevi is a Real Living Wage Employer

Any offer of employment will be subject to an Enhanced DBS disclosure, costs of which will be met by Trevi.

Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.

Trevi is committed to quality, equality, and valuing diversity.

 

Applications are particularly welcome from black and minority ethnic women and women with lived experience

Sutton Community Works (SCW) is a Christian charity in South London. Sutton Foodbank is one of our faith in action projects and we are looking for a dedicated manager to oversee the smooth delivery of this amazing project supported by almost 100 volunteers!

Our vision is for our faith in action projects to contribute to a safe and flourishing community in Sutton.

Our work focuses on areas including food poverty, young people, rough sleepers and homelessness. In all our work, our ethos is to love God and others in all we do and say, ensuring people feel seen, heard, understood, and helped.

Sutton Foodbank has been helping people in food crisis since 2009, and supported nearly 4000 adults and children in 2024. We are open 5 times per week across 4 different venues and people are referred to by referral partners across the borough. Details of our sessions can be found on Sutton Foobank website.

Sessions are run by our dedicated volunteers who come from local churches; and our dependable warehouse, restocking and transport volunteers always ensure food gets safely to where it is needed.

People visiting the foodbank come from a vast variety of backgrounds but all have faced difficult life experiences. Beyond food, we also want people to access support to improve their situation, so we commision Citizens Advice to come to the foodbank sessions to help people maximise their income and provide advice on topics such as housing, debt and benefits.

And as a Christian project we underpin everything with prayer, and actively offer prayer to our clients too. The genuine care and compassion from our volunteers helps to build trusting relationships so we can more effectively listen, pray and signpost people to other support. 

As our Foodbank Manager, you can use your leadership experience, excellent communication and organisational skills and Christian faith in a way that makes a real difference in people's lives.

Could you come and lead this amazing project?!

Salary: £32,000 per annum (plus 5% pension commencing from successful completion of probation period).

Hours: 37.5 hours per week

Working Pattern: Monday – Friday, 9am – 5:30pm. Occasional weekend or evening working required, depending on the needs of the Foodbank and of SCW.

Annual Leave: 28 days per annum, including bank holidays

Location: Work is expected to take place in a mixture of locations within London Borough of Sutton, including the office (Highfield Hall, 320 Carshalton Road, SM5 3QB), Foodbank venues and Big Yellow Storage (Kimpton Park Way, Sutton, SM3 9QS). There is also likely to be some travel across the borough. Other time may be worked from home, pending agreement with the Operations Manager.

Occupational Requirement: This role involves offering and participating in Christian prayer with members of the public and volunteers, leading devotions and group prayers, and providing pastoral care and faith-based leadership to Christian staff and volunteers. It is therefore an occupational requirement for the post-holder to be a practicing Christian.

Role purpose is to:

• Manage smooth and safe day-to-day delivery of Sutton Foodbank, supporting volunteers and clients and ensuring food stock is sufficient and managed safely (65%)
• Maintain and increase capacity of the service coordinating food drive activity, maintaining excellent relationships with food donors, volunteers and other external organisations, and assisting with onboarding new volunteers (25%)
• Contribute to the ongoing development of Sutton Foodbank, by delivering operational activity which aims to decrease people’s need to return to the Foodbank (10%)
• Keep Christ central to activities in the Foodbank (always)

We are looking for someone who:

• Shares the Vision, Values and Ethos of Sutton Community Works (see our accompanying ‘Who We Are’ document)
• Cares deeply for those in need and wants to put their Christian faith into action to serve them through addressing food insecurity
• Is hardworking and will enjoy a busy role based in the community
• Has experience supporting vulnerable people or people with complex social backgrounds
• Has experience leading a team
• Has experience working with or supervising volunteers
• Is comfortable using electronic systems and devices
• Is highly organised, flexible and adaptable
• Has excellent attention to detail
• Has excellent communication and interpersonal skills
• Has some understanding of safeguarding, health and safety and confidentiality (training can be provided)
• Is a driver with their own vehicle, as this role involves travel across the borough and covering the collection/transport of food.

Please note aforementioned occupational requirement.

Closing date: Sunday 27th April

For fuller job description and tasks involved, please download the document 'Sutton Foodbank Manager - April 2025'

In your covering letter, please explain why you think you could be the person we are looking for, based on the information provided.

Please note that we are unable to sponsor visas for this position.

The newly appointed EA support’s the International CEO (ICEO). The ICEO holds overall responsibility for the global ministry, including all aspects of strategy and operations across multiple regions. The EA’s role will be pivotal in providing high-level administrative support to the ICEO, ensuring the smooth operation of their daily activities.

HMP Wealstun

Ref: PAA-252

Are you a proactive, collaborative and compassionate individual with a proven track record of working with services/clients within the criminal justice sector, accommodation and advice/support services?  Looking for an exciting new career opportunity?

If so, join St Giles as a Prison Accommodation Adviser, a key role where you will be required to provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this exciting opportunity

Our successful candidate will complete an Initial Needs Assessment, using a strength-based approach within agreed contractual timeframes, before dynamically assessing need and risk, alerting to changes that could indicate change in risk or serious harm, including personal safety and safeguarding.  You will be expected to contribute to the design and delivery of an effective accommodation plan which is solution focused and practical, and to advise and support Service Users to achieve outcomes informed by your specialist housing knowledge and comprehensive understanding of accommodation and local service provision.

We will rely on you to engage with and motivate challenging service users from a diverse range of backgrounds, often with multiple and complex needs, while also maintaining and building new relationships with both social and private housing providers to improve sustainable housing outcomes for our service users, and promoting effective working relationships within the criminal justice sector. Monitoring progress and recording on digital systems, plus coordinating and facilitating interactive group work sessions, are also key duties.

What we are looking for

• Experience of working as part of a high-performing team
• Experience of using digital technology and providing evidence for external audit purposes
• Demonstrable knowledge of housing and an understanding of the main issues affecting homelessness and rehabilitation of offenders
• A detailed understanding of the Homelessness Reduction Act
• An understanding of how staff with lived experience can provide additional value
• Ability to demonstrate knowledge and awareness of the issues faced by our client group
• Sound knowledge of the UK criminal justice system
• Full UK Driving Licence preferred with access to a vehicle for work
• Excellent prioritisation, interpersonal and communication skills, both verbal and written

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11p.m. 28 April 2025.

Interview date:  8 May 2025 at Leeds media Centre

Previous applicants need not apply.

We reserve the right to close the post early if sufficient applications are received.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

• To provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes; strengthen personal resilience and reduce health inequalities by addressing the wider determinants of health such as debt, poor housing, physical inactivity and low understanding of the health condition. 

• To take a holistic approach, based on the person’s priorities and the wider determinants of health to co-produce a Personal Action Plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. 

• To encourage the patient to carry out the goals set in the Plan, and to work with the Scheme volunteers to ensure the participants get any extra support they require to achieve their goals.

The role will require you to manage your own caseload in accordance with the needs and priorities of clients.

The successful candidates will be able to demonstrate the ability to be a good listener, have time for people and be committed to supporting local communities to care for each other and reduce health inequalities. You should have experience of working positively with people facing complex social and emotional challenges in either a paid or voluntary capacity; inspiring trust, building confidence and motivating. You will have great interpersonal skills; be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors. 

Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability, provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.

Interview date: Thursday 15th May

Interview location: Birkenhead or Wallasey, Wirral - in person

This post is currently funded until March 2026

The Supporter Engagement Officer will be a vital member of our charity team, responsible for supporting all activity across community and events fundraising.This role will focus on providing exceptional stewardship for our calendar of community and events fundraising and enhancing supporter engagement. You’ll build relationships with individual supporters, promote fundraising and donor opportunities and help deliver impactful events, all while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.

ABOUT US

We are a children’s charity supporting cardiac, respiratory and intensive care at Royal Brompton and its network of partner hospitals throughout London and the South East.

ABOUT YOU

Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact.

MAIN DUTIES AND RESPONSIBILITIES

Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

Community Fundraising

• Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
• Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
• To represent the charity as and when required in schools, engagement events and cheque presentations.

Supporter Care

• Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
• Manage our CRM database.
• Maintain accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
• Continuously evaluate the supporter journey, aiming to enhance retention and engagement.

Administrative and Financial Support

• Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.
• Adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.
• Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.
• Overseeing our online shop.

Marketing and Communication

• Create engaging materials (posters, leaflets, stories etc) and social media content to inspire participation in fundraising activities.
• Produce regular newsletters and impact reports.
• Ensure fundraising and associated webpages are kept up to date.
• Collate information for the Head of Fundraising to support trust and foundation applications.

Team Collaboration

• Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.
• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the Head of Fundraising.

ADDITIONAL INFORMATION

Salary is £27000 - £29,000 (depending on experience) FTE per annum. The role covers 30 hours per week. A minimum of one day per week working in our charity office and the remaining hours working remotely which may be spread across 3-4 days depending on preference and will be discussed at the interview stage. Occasional evening and weekend work subject to our events calendar.

One-year fixed term contract however there is potential to increase working hours and / or extend contract length after 12 months subject to performance.

A full driving licence or the ability to travel to events and meetings within London and the South East is essential.

Applicants must be eligible to live and work in the UK to apply for this position.

The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity).

Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.

The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

PERSON SPECIFICATION

Skills

• Strong relationship management skills.
• Excellent communication skills, both verbal and written, with the ability to convey information effectively.
• Project management with a focus on meeting deadlines and managing multiple priorities.
• Analytical mindset with attention to detail, ensuring accurate record-keeping and data management.
• Excellent IT skills – proficient in the use of MS Office, Adobe and WordPress is essential.
• Knowledge of GDPR and fundraising guidelines.
• Ability to work independently and as part of a team.
• Experience of working with and managing volunteers.

Experience

• Experience of successfully delivering fundraising events.
• Experience providing excellent supporter or customer care, using effective communication to build positive relationships with supporters and stakeholders to maximise impact.
• Demonstrable experience of promoting events to secure support and encourage participation.
• Familiarity with digital fundraising platforms, CRM systems and handling of personal data. 

STAFF BENEFITS

• Flexible working hours to balance home / work life
• Time off in lieu for evening and weekend work
• Home office set up including phone, laptop and printer.
• Pension scheme.  
• Training and development with career progression opportunities.  
• Reasonable expenses paid for offsite meetings and activities
• Annual Leave: 20 days holiday per year plus 8 bank holidays. This is on a pro rata basis. 
• Blue Light Card: enjoy discounts both online and in store across various outlets.

How To Apply

Apply online with covering letter highlighting your achievements, relevant experience and why your application should be considered. 

We will only contact those applicants who have been successful for interview selection at which point you will berequired to provide details of two referees.

Early application is encouraged as we will review applications throughout the advertising period and reserve theright to close the advert early.

HR Administrator £31,000 per annum– full time,  Permanent, based in East Croydon (3 days per week in the office)

Full Job Description attached below

 

The Rape and Sexual Abuse Support Centre (South London) is looking for an experienced, passionate and professional HR Administrator.   
 

The successful candidate will play a vital role in recruitment, onboarding, payroll administration, and compliance while ensuring all HR processes run smoothly and effectively. 

Responsible to the People & Culture Manager you will be a key member of the People team at RASASC, working alongside our frontline services to ensure they have the support and working environment they need to be able to provide services to survivors. The successful candidate will have a strong track record of HR processes. 

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

To apply, please upload an up-to-date CV and cover letter (of up to 1,500 words) identifying how you meet the essential and any desirable qualifications, skills and experience by clicking on the ‘Apply’ button. 

 
Interviews will be rolling from week to week.
 

RASASC is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.
 
 All positions are located in the UK and require the right to work in the UK.

To raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million. Working effectively within the team unit and across the organisation you will meet individual targets through building excellent relationships with funders, leading to more young people reached by Eikon’s services.

Responsibilities:

Income generation

· Raise voluntary unrestricted and restricted income through submission of high-quality proposals (60% of time)

· Lead on developing the portfolio of funders, joining external networks, seeking out leads from internal staff/ trustees and developing intelligence on potential funders.

· Provide support as requested for significant strategic opportunities to support the Grants & Partnerships Lead.

· Develop an effective approach for raising unrestricting income.

· Work to agreed metrices including an annual target of £120,000-£150,000/year (exact target will be dependent on working hours agreed and level of experience), a set number of bids and reports submitted monthly, number of multi-year commitments and lifetime value of grants (to be agreed).

Target Audience:

Portfolio to include Surrey and Regional based funders including trusts, foundations and local government grant funders. Some of these will be existing, and some to be identified.

Account Management:

· Provide excellent account management to grant funders.

· Optimise funding potential and retention of funders through quality and timely reports, regular communication including meetings, and through building excellent relationships.

· Thinking creatively, working with colleagues organise own events/opportunities to increase engagement of funders e.g. project visit, garden open day

· Identify other funding opportunities through relationships, for example for Major Donors, Corporate partnerships and Individual Givers.

· Lead on administration for all designated grants including thank you letters, updating Donorfy and sharing info/updates across the team (comprising approximately 15% of the time).

Internal Reporting:

· Manage accurate and up to date pipeline information on Donorfy, being able to pull reports for information and analysis including:

o Provision of data and narrative for monthly team meetings

o Contribution to Board reporting with narrative and pipeline information

o Analysis for annual planning sessions

Quality and standards:

· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.

· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.

· Prepare relevant Grant Agreements and contractual information.

· Carry out risk assessments for all activities for which you are responsible.

· Carry out required basic due diligence on new funders.

Finance and resources:

· Operate within organisational approved budgets, policies and procedures.

Communications and relationships:

· Support and liaise with the Marketing Communications Coordinator to deliver relevant and effective content and materials.

· Proactively increase social media activity through provision of content and encouragement of funders to engage.

Strategy/transformation work:

· Contribute to Engagement and Services Team’s annual plans and budgets and the Grants high level strategy.

· Provide coordination and organisation of internal team planning meetings and workshop, including timings, agenda items and preparation of meeting/workshop materials.

Organisational requirements:

· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times

· Understand and act when safeguarding issues need to be escalated

· Working hybrid, with the New Haw office as the designated place of work. Expectation to be office based 1-2 days per week with availability to attend regular external meetings across Surrey. Some may fall outside working hours and on weekends

· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support

· Work within Eikon’s internal policies, safeguarding and data protection regulations

· Be responsible for equipment/resources

· To promote, monitor and maintain health, safety and security in the working environment

We are 4 Day Week employer

Purpose of the role

To lead on corporate partnerships and support the other areas of income generation, including trusts and foundations fundraising and service development. This role will have a national remit and work closely with Brook’s Executive Team and colleagues across the organisation to support business growth and innovation through effective management of existing and new partnerships.

Essential criteria

• Proven experience of securing effective and successful corporate partnerships within the charitable sector.    
• Significant experience of securing funding and generating income through charitable trusts, foundations or other funding bodies and partnership working. 
• Outstanding communication skills at all levels, with the ability to build successful relationships with a range of partners, including corporate/ business partners 
• Good financial understanding and ability to develop and present budgets and financial information. 
• Knowledge of corporate/ charitable relationships and the added value these can bring to both partners. 

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: Liverpool OR London
• Salary: £37,000 (Plus LWA if applicable)
• Closing date: 30/04/2025
• Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
   

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Join Us at Citizens Advice Camden

Citizens Advice Camden is an independent local charity with over 85 years experience providing free, confidential, and impartial advice to help people resolve their legal, financial, and other problems. We are proud of our commitment to tackling inequality and helping those in our community who need support the most. Our work spans a broad range of social welfare law issues and we are known for delivering high-quality, holistic advice and casework.

Supporting Families at Great Ormond Street Children's Hospital

Since 2008, Citizens Advice Camden has provided a pioneering and well-regarded advice service at Great Ormond Street Hospital (GOSH) — the first of its kind in a UK children’s hospital. The service supports families of seriously ill and disabled children who are receiving treatment at GOSH, helping them navigate the life-changing socio-economic impacts of their child’s illness. We work closely with GOSH staff and partners — including social workers, family support officers, chaplains, and other stakeholders — to offer technical advice and casework that complements the hospital’s wider support services.

The issues families face can include reduced income, unsuitable housing, debt, and accessing benefits — especially during long or repeated hospital stays. Many families continue to receive our support over months or years, and our work is rooted in partnership, compassion, and a strong commitment to GOSH’s ‘One Team’ ethos.

The Role: Generalist Adviser/Caseworker

We are seeking an experienced adviser/caseworker to join the service. The successful candidate will deliver high-quality, holistic advice and in-depth casework across a range of social welfare issues, with a strong focus on welfare benefits (including appeals) and housing, including complex and disrepair cases. You will provide tailored, long-term support to families, managing multi-issue caseloads with sensitivity and a commitment to empowering clients. Close collaboration with healthcare and support professionals at GOSH is essential to ensure integrated and effective service delivery. You will also contribute to research and campaigns by gathering social policy evidence and maintain accurate, detailed case records to support monitoring and evaluation.

To succeed in this role, you will need experience in advice and casework—particularly in welfare benefits and housing—along with confidence in using digital systems and tools for remote working. You should be proactive, well-organised, and capable of handling a demanding and emotionally complex workload. Strong communication skills are essential, as is an understanding of the social and economic challenges faced by families of seriously ill children. You must hold, or be able to provide evidence of meeting, MaPS accreditation at advice and casework level.

Being available onsite is an important aspect of this role and so this role is hybrid working. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project, which could change over time.

Appointment to the role is subject to being granted GOSH honorary staff status, which includes full compliance with GOSH policies and training requirements, as well as a satisfactory enhanced DBS check.

If you’re passionate about making a difference and have the experience and empathy to support families we’d love to hear from you.

Start Date: Immediately (subject to pre-employment checks)

Closing date for applications: 9am on Monday 28th April 2025

Interview Date: Tuesday 6th May or Thursday 8th May, Interviews to be held on Zoom

At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future. We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.

This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations. The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.

General Requirements

● To support the delivery of Youth Action Alliance

● To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately

● To maintain a diary and manage all incoming calls and all correspondence

● To develop good working relationships across all YAA teams and external partners

● To attend and support meetings including minuting (including evening, weekend and events as/when required)

● To collate and maintain all documentation relating to the business

● To act as a point of contact to all Board of trustees, staff, participants and stakeholders

● To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments

● To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA

● To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training

● To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained

● To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.

● Maintaining risk assessment and action logs

● To ensure the main office is kept clean, tidy and presentable

● To maintain the Memberships master sheet and contracts

● To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies

● To manage referrals in and out of YAA

● To closely work with and support the CEO to support in their work duties

● To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required

● To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required

● To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date

● To process all organisational income and expenditure and maintain and update all financial documentation accurately

● To assist and support all staff with the smooth operation of all finance matters

● To provide accounts against budgets for the Board of Trustee meeting

● Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact

This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with

Person Specification

Essential

● A college equivalent qualification

● Experience in developing and implementing administrative systems

● Able to work independently or as part of a team.

● Good Organisational and administrative skills and experience

● Database experience – experience in managing and administering databases, or a willingness to learn

● Excellent time-keeper and manages own time effectively to keep to deadlines

● Ability to work calmly and efficiently whilst managing complex workloads

● Attention to detail – being able to provide accurate and up-to-date information is critical.

● A positive, solution-focussed approach and a can-do attitude towards work

● Excellent IT skills – including MS Office and particularly Excel

● Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.

● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.

● Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.

● Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.

● Acts on own intiative and works effectively under own direction

● A willingness to learn and develop understanding of data protection, regulatory frameworks and charitable best practice and the related implications for an arts charity

Desirable

● Trained in accounting and finance software

● Proactive, detail-oriented, creative and passionate in designing and executing processes to enhance the organisation 

● Qualified or part-qualified in a recognised accounting qualification

● Experience working in a youth organisation

● Knowledge of the charity sector

● Experience of proactively contributing data to Views system with an understanding of GDPR and related policy. 

Job Types: Part-time, Fixed term contract

Contract length: 18 months

Pay: £25,459.20 per year

Expected hours: 28.8 per week

Schedule:

• 4 working days
• Evening and weekend availability (working flexibility desirable due to occasional organised events/meetings)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Are you passionate about producing high quality, user-centred information? Want to apply your content skills to meaningful work that helps millions of people each year?

We're looking for a senior editorial officer to join our information content team.

Our information service aims to help people:

-Live with and recover from mental health problems

-Understand and access their rights

-Make informed choices

We do this by producing high quality, user-centred content on mental health topics.

We work to:

-Listen to our audience to understand their needs, behaviours and preferences

-Develop the content people need, in a way they can find and use

-Keep all our information current, accurate and informed by lived experience

You'll play an important role in helping us to achieve these goals.

Key duties and responsibilities

As our senior editorial officer, you'll get to:

-Co-ordinate scheduling, production and quality control for our publications list

-Edit a range of content projects (usually digital, sometimes print)

-Brief and work with authors, freelancers, experts

-Gather research, evidence and data to discover user needs, and guide decisions

-Plan and lead user research and user-testing opportunities

-Help develop content production processes, policies and guidelines

About you:

-Passion for creating accessible, inclusive, user-centred content

-A great editor and copywriter - you can put any idea into concise, clear words (and you can spot a typo a mile away)

-A strong project manager who can keep schedules on track

-Skilled in analytics, user research and user testing methods

-Experienced working with experts and other stakeholders

-Advocate for best practice in content design, UX and SEO

-Can engage with people in a respectful and sensitive way - whatever their background

About the team:

We're a warm and friendly team - serious about our work and passionate about supporting one another. You'll be responsible to the Editorial Manager.

Vacancies at this level within our team are rare, and we're excited to welcome a new person.

Plus working at Mind comes with plenty of benefits. Like flexible working. And 30 days of annual leave - which includes 5 'Mind' days, where we close the office for an extra day after Bank holidays.

If all the above sounds interesting to you, we can't wait to hear from you!

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About The Role
Closing Date: 27th April
Interviews: 5th May
Contract: This is a fixed-term contract until May 2026.

We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.

We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia. 
This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance. 

Duties and responsibilities:

- Process and monitor Criminal Record Checks for our employees and contractors. 
- Process employee changes, following relevant procedures. 
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.

About you:

- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team. 
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.