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Page 1 of 35
London, Greater London (Hybrid)
£43,000 per year
Full-time
Permanent
Job description

The Information and Content Manager plays a crucial role within the Sarcoma UK team, leading this function within the organisation and bringing the ability, expertise and passion to achieve real impact for people affected by sarcoma. Access to high quality information is listed as the top priority for people affected by sarcoma, and therefore we place this work at the heart of our mission at Sarcoma UK.

The Information and Content Manager will be responsible for leading the development, maintenance, and promotion of a comprehensive range of high-quality print resources and digital content for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new and innovative user-led content as well as reviewing, updating and redeveloping existing materials across various formats such as print publications, digital platforms, videos, and social media

Benefits:

  • Flexible working options including hybrid working
  • Pension with 5% employer contribution
  • 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
  • Additional day off for your birthday
  • Volunteering day per year
  • Enhanced sick, maternity and adoption pay
  • Sarcoma UK Life Insurance Scheme
  • Health and wellbeing:
    • Health Cash Plan
    • Therapy sessions
    • Wellbeing Group
    • Team activites throughout the year
  • Interest-free season ticket and bicycle loan

Our Values

  • Pioneering we are leading the way to a better future for the sarcoma community.
  • Together we are creating a community to make a difference for all those affected by sarcoma.
  • Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Key Responsibilities 

1. Content development:

  • Work with the Information and Content Officer to research, write, edit and produce new information materials including print publications, web pages, videos, infographics and social media content.
  • Work in line with Sarcoma UK’s information production process, including:
    • Liaise with clinical experts and lived experience reviewers throughout the content development process
    • Maintain formal systems within the information production process in line with the PIF tick quality mark
  • Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.
  • Be an advocate for best practice in content design and user experience.

2. Content updates & maintenance: 

  • Maintain a schedule of review and updates to existing print and digital information resources to ensure accuracy and alignment with the PIF quality mark.
  • Manage a comprehensive database to track all information resources and versions, and proactively manage stock levels.

3. Content promotion & distribution:

  • Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
  • Utilise social media platforms to extend reach and engagement with target audiences.
  • Collaborate with communications and digital teams on content publishing and marketing.

4. Administration & reporting:

  • Manage the information and content production process in line with the PIF tick quality mark
  • Undertake an annual audit of the performance of our printed information and manage the PIF assessment process
  • Monitor and report on the impact of print and digital content to inform continuous improvement
  • Manage budgets for content production, ensuring efficient use of resources
  • Set and monitor KPIs for information resources, ensuring progress against organisational goals

5. External relationships:

  • Work closely with healthcare professionals to ensure expert input and review is integrated into the development of new information and content.
  • Work with our involvement network to co-create content and ensure it reflects diverse lived experiences
  • Collaborate with external organisations to partner on our information and extend our reach.

6. Innovation and Evaluation:

  • Explore new areas for improving and developing digital and print content, including improving web accessibility, incorporating more patient stories, and making our content more visual.
  • Explore new models to evaluate impact of our resources on patients, families, carers, and healthcare professionals
  • Explore and implement SEO strategies to improve the discoverability of digital content

7. Line Management:

  • Provide line management, day-to-day supervision, and support the learning and development of the Information and Content Officer.

8. General:

  • Gain and develop knowledge of sarcoma, keeping up to date with developments in the field
  • Work collaboratively with teams across the organisation, developing effective working relationships and participating effectively in cross-organisational projects
  • Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
  • Travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
  • Undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
Application resources
Posted by
Sarcoma UK View profile Organisation type Registered Charity Company size 21 - 50

Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.

Posted on: 06 January 2025
Closing date: 26 January 2025 at 17:00
Tags: Advice / Information, Information Management

The client requests no contact from agencies or media sales.