Information And Advice Volunteers Jobs in Home Based

Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.

This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.

• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)

• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.

• Contract: Permanent

About Us

Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.

With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.

We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.

What You’ll Do

Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.

Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.

Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.

Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.

Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.

Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.

And More…

• Support our corporate fundraising, sponsorship, and volunteer strategies.

• Boost our PR efforts and build strong media relationships.

• Be the face of Sufra at external events and meetings.

• Work closely with the entire team, stepping in wherever needed to propel our charity forward.

Why You’ll Love Working with Us

Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.

Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.

Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).

Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.

Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.

If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.

A little bit about the role 

This role will be closing at 12pm on Thursday 14 November.

This role will sit within the Fellowship team, within the wider external relations directorate, and be managed by the Fellowship and engagement lead, supported by our chief social worker and a steering group of staff and trustees. This will ensure that we are connecting fellows – social workers who have completed one of Frontline’s programmes – to our young people’s work. The postholder will also have strong links with our communications and fundraising teams, which also sit within the external relations directorate.

The postholder will shape and grow all our work with and for young people with experience of social work, ensuring all involved have a positive experience. Our goal is to improve social work by listening to the needs of children and young people with lived experience. By involving them in all aspects of our work, we can make social work more effective and responsive for vulnerable children and families across England

We are seeking a dedicated professional who excels in youth-centred social work, with hands-on experience supporting young people aged 14-25. You will understand the unique challenges they face, especially those with care experience, and have insight into relevant social care policies. Working collaboratively with senior leadership, you will support inclusive, cohesive programme delivery.

The successful candidate will be an effective communicator and strategic relationship builder who prioritises youth voices and partnership. Skilled in managing complex workloads and securing funding, you will also bring a strong commitment to diversity, equity, and using technology to enhance impact.

Some key responsibilities include:

• Bringing individuals with care and social work experience together, helping them to have a bigger influence on Frontline's mission to create social change for vulnerable children without a safe and stable home.
• Leading and growing the young people’s advisory board, recruiting and inducting new members.
• Developing a programme of activities for the young people’s advisory board and other experts by experience which includes quarterly meetings, day sessions and residentials each year.
• Collaborating with the Fellowship team to aid the development of future opportunities available fellows, using insights, voices and experiences from young people directly.
• Developing a mentoring programme for all of Frontline’s experts by experience through our Fellowship.

Please see job pack for full list of role responsibilities

A little bit about you 

This role will suit an experienced leader who is passionate about empowering young people with lived experience and integrating their perspectives into impactful social work. The hiring panel will be looking for candidates who demonstrate a deep commitment to inclusive leadership, strong coordination skills across diverse teams, and a proven ability to build meaningful engagement with young people and stakeholders.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you .

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

If you would like to find out more about the role, please contact Jackie Sanders, External Relations Director, contact details can be found in the job pack.

Do you have a passion to see positive change in the lives of people who are seeking ot make a new start in the community after prison, and a genuine belief in their ability to make such changes?  Do you have strategic abilities?

South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into the locality, within the counties of Cornwall, Devon and West Somerset.  This includes mentoring, practical support, advocacy and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.

The role of the SALT Project Lead is to implement and develop the charity's strategy of involving people with lived experience of the criminal justice in the design and delivery of its services.  This will include setting up a network, in which 'graduates' of mentoring support can continue to receive light touch support and be introduced to opportunities that will enable them to become more socially included, and to feel a real sense of belonging in their community. Another facet of the post will be facilitating and overseeing the 'Lived Experience Advisory Forum (LEAF)'. The role will include some direct community chaplaincy mentoring provision; giving practical and effective support to people with convictions to assist in their rehabilition and resettlement. 

We are looking for someone who is self-motivated and a true team-player.

The post-holder will have a pastoral heart and concern for the wellbeing of people, will be in sympathy with the faith ethos and values of the charity, and be able to promote an environment where people of all faiths, and people of none, can work together for the transformation of lives and communities.

Job Title: Advocacy and Campaigns Officer
Contract: 12 Months Fixed Term
Hours: Part Time (15-18 hours per week)
Salary: £25,290 - £27,100 FTE
Location: Homeworking

About Us:
Pathfinders Neuromuscular Alliance is a user-led charity dedicated to promoting choice, control, and quality of life for teenagers and adults with muscle-weakening conditions. We strive to empower our members by ensuring they have access to essential support, resources, and opportunities to thrive in their communities.

The Role:
Are you passionate about advocacy and driven to make a real difference in the lives of individuals with muscle-weakening conditions? We are seeking a dynamic Advocacy and Campaigns Officer to lead the expansion of our advocacy services and drive impactful campaigns. In this role, you will be instrumental in shaping our advocacy provision across housing, healthcare, social care, and benefits, ensuring that our members feel empowered to express their needs and rights.

Key Responsibilities:

• Develop and manage the advocacy service, supporting members in navigating complex systems of support.

• Conduct outreach and marketing efforts to raise awareness of our advocacy services.

• Create and maintain a database to track advocacy needs and support, informing future funding applications.

• Lead our campaigning initiatives, collaborating with members and stakeholders to highlight key issues and drive policy changes.

• Produce engaging campaign materials for our website, newsletter, and social media platforms.

Who You Are:
You will have at least two years of experience in advocacy or advisory roles, ideally connected to housing, healthcare, or social care for disabled individuals. Your understanding of the challenges faced by those with muscle-weakening conditions is essential. Strong communication and organisational skills, combined with a commitment to equality and diversity, are crucial for this role.

Why Join Us?
This is an exciting opportunity to play a vital role in advocating for those seeking better support and influencing policy for better services. As part of a passionate team, you'll have the chance to drive meaningful change and contribute to the development of a supportive community.

Application Details:
To apply, please send a completed application form by Sunday, 10th November at 11:59 PM. Interviews will be conducted between 13th-22nd November. You can download the application form from our website or request it via email.

Join us at Pathfinders Neuromuscular Alliance and help empower individuals to take charge of their health and future!

Are you passionate about local communities and the work of charities and community groups? Do you have an interest in developing your understanding of the needs and demands within our county? Would you like to be part of a team that is making a tangible difference to lives across Norfolk? If so, you might just have found your dream job.

Norfolk Community Foundation is looking to appoint a Programmes Support Advisor to help connect the local Voluntary, Community and Social Enterprise (VCSE) sector to opportunities for funding and support. This is a perfect opportunity for someone wanting to developtheir career in the charity sector, learn or develop skills in grant-making, and see the difference you are making to local communities.

About the role

The Programmes Support Advisor works as part of the Programmes Team, dedicated to ensuring the effective and efficient delivery of Norfolk Community Foundation’s grant-making programmes.

Key responsibilities will include:

• Being the primary contact, advice and support to applicant organisations
• Promoting opportunities for funding and support
• Helping to design and implement funding programmes
• Carrying out due diligence checks on applications received, evaluating suitability for available programmes and presenting recommendations to fund holders
• Ensuring effective reporting on the progress and outcomes of funded projects, managing any issues that may arise, and presenting grant-making impact to fund holders
• Providing outreach support to grant applicants, including organising and participating in one-to-one meetings, site visits, seminars and workshops

About you

We are looking for someone who is passionate about what we do! You’ll have an interest in or understanding of needs and demands within Norfolk communities and be passionate about our missions.

You will be able to assess and interpret data and communicate clearly through excellent written and verbal skills whilst also being able to establish good relationships, rapport and credibility with a wide range of people.

Good IT, writing and teamwork skills are a key part of this role, as is the ability to follow policy and procedure. It is a busy role that will have many competing deadlines so the ability to structure and manage your own workload is also key.

There is opportunity for personal development in the role as well as to take on projects that interest you outside of the role’s core responsibilities.

What can we offer you?

We have a range of benefits that we offer our staff, including:

• 25 days holiday (pro rata) plus bank holidays
• Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills
• Option for hybrid working 2 days a week (Mondays and Fridays)
• A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations
• Pension scheme
• Death in service cover
• Training and development opportunities
• Visits to see the impact of the difference the Foundation is helping to make happen

Who are the Norfolk Community Foundation?

We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.

The Head of Fundraising is an exciting new role developed for the Society to increase fundraising and develop additional income streams to enhance the sustainability of the Society. They will help deliver the Transformation Plan, an exciting new project for Scotland’s oldest learned antiquarian Society to help deliver the Society’s vision: “Scotland’s past is for everyone to research, share, enjoy and protect, home and abroad”.

The Transformation Plan includes the acquisition and redevelopment of a B-listed building in central Edinburgh to co-create the most inclusive, low-carbon and heritage-rich space to work, visit and participate. This will become a heritage hub for Scotland’s past, helping to bring heritage alive for a wide range of public audiences. This role will provide the necessary vision, leadership, and fundraising skills which will enable the Society to achieve its fundraising targets and enhance its development program.

They will be an effective fundraiser and key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision.

Initially on a 2.5-year fixed term contract, with the possibility of extension subject to funding, the post will work as part of the senior management team and liaise directly with staff, Councillors (trustees), members (known as Fellows) and other organisations and individuals to ensure the successful delivery of their responsibilities.

The post will have the following immediate priorities:

· Helping develop and submit a major stage one Development Phase National Lottery Heritage Fund (NLHF) grant application in collaboration with the Director and others, creating an engaging and successful proposal and case for support (part of an overall c£6m Transformation Plan project)

· Development and delivery of a major fundraising campaign based on personal giving, grant applications and other fundraising activities

· Working with staff and Councillors to develop the required transformation of the Society to deliver maximum public benefit in line with the Society’s vision and mission

· Line managing staff as required

Main Responsibilities

Strategy and planning

· Development and delivery of a fundraising campaign (including grant funding, individual and organisational donations, and other fundraising activities) for a c£6m project, setting targets in collaboration with the Director and meeting them, creating engaging and successful proposals and cases for support

· Lead the annual fundraising planning process to produce effective strategies to achieve income targets across a range of revenue streams

· In cooperation with the Director, lead the development of a long-term fundraising strategy to achieve agreed long term Society goals and vision

· Identify new potential income streams and produce strategies to access these funds

Fundraising

· Build and manage an effective fundraising team (across the Society staff and volunteers as required) that delivers fundraising income meeting set targets

· Oversee the management of a grant and trust income programme, supporting staff as necessary and ensuring production of effective, high-quality proposals and reports

· Oversee the management of an individual giving programme, supporting staff as necessary and ensuring production of effective, high-quality donor development and reports

· Lead on development of new funding streams

· Develop and maintain effective supporter journeys for the development of relationships and retention

Senior Management

The Head of Fundraising is a member of the Society’s Senior Management Team (SMT) and as such the post-holder will be expected to play a proactive role in the management of the Society including:

· Organisational strategic planning and development

· Income and expenditure budget planning and management

· Advising members of SMT on the availability of funds and the viability of obtaining funds to support initiatives

· Contribute to leadership decisions on all aspects of policy, development and organisation

· Playing a significant role in the preparation, implementation and monitoring of Society strategy and action plans

· To participate as an active member of the SMT, attending meetings and producing reports as required

· Attending Finance, Audit and Risk Committee meetings to report and give advice on fundraising matters

· Attending and participating in Council (trustee meetings) and producing reports as required

· Contribute to establishing and delivering on the core values of the Society

· Attend and participate in relevant events

A full job description is available.

Person Specification

The Head of Fundraising will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. They will be a key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision. As such they will need the following:

Requirements - essential

· At least three years’ experience in a similar role

· Demonstrable record of major capital fundraising leadership and delivery, ideally within a charitable organisation but others will be considered

· A track record of successful fundraising, including sizeable NLHF applications

· Experience of utilising the strength of an organisational brand for charity/business development

· Proven track record of meeting challenging income targets

· Proven ability to build, manage and develop key stakeholder, client and donor relationships including developing and managing individual donors and development of legacy giving

· Experience of developing and implementing strategic and business plans

· Strong leadership skills

· Track record of bringing innovative creative thinking and fresh ideas to an organisation and/or its services

· Knowledge of the fundraising environment including regulations around due diligence and compliance

· Knowledge of a range techniques and disciplines which will support the cost-effective generation of income for the Society

· Excellent interpersonal and networking skills

· Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently to a diverse range of audiences

· Ability to secure Senior Management and Board approval for strategy

· Demonstrable ability to evaluate the type of initiatives and programs within the scope of the post and initiate, develop and deliver new initiatives that build on their successes

Aptitude

· Inclusive management style with experience of line management

· Ability to work flexibly, including occasional weekend and out-of-hours work

· Strong commitment to the values and ethos of the organisation

· The ability to drive and embed lasting change

· Highly self-motivated and able to work autonomously, take initiative, make decisions and achieve ambitious targets

· Demonstrable commitment to inclusive working, ensuring equality and valuing diversity

Requirements - desirable

· Experience of working in a charitable organisation

· Experience of working in a membership organisation

· Experience and understanding of working with heritage organisations

· Understanding of the main issues facing the heritage sector

· Entrepreneurial outlook

· Experience of matrix management

· Evidence of Continued Professional Development relevant to the role purpose and level

Further Information

This post is an initial 2.5-year (30 month) full-time contract which will be extendible subject to funding. There will be a short probationary period during which time your skills and suitability for the position will be assessed. Development of fundraising for the Transformation Plan will be the immediate priority. A lot of work has already been undertaken by the Society in preparing for an NLHF application as part of this, but the skill and experience of this post will ensure it has the maximum chance of success. This will include liaising with others, including NLHF staff and our consultants, the More Partnership.

The tasks and role will develop in line with the requirements in that application and the implementation of the Transformation Plan and will be reviewed after the submission of the initial NLHF bid. However, the core responsibilities will remain the development and delivery of successful fundraising strategies, increasing income to the Society.

The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply.

A full job description is available.

The Society of Antiquaries of Scotland

The Society has been around for over 240 years, actively supporting the study and enjoyment of Scotland’s past, ensuring everyone to research, share, enjoy and protect its heritage, home and abroad. We are now looking to contract a new role created to help us enhance the organisation and increase its sustainability into the future.

What we do

The Society of Antiquaries of Scotland is a heritage charity (SC010440) with global membership providing expertise, support and resources to enhance and promote the understanding and enjoyment of Scotland’s past. It empowers and facilitates research and innovation, advocating as an independent voice for heritage, and sharing knowledge of the past with everyone. For more information please refer to our website.

This is an exciting role that will support the delivery of holistic adult learning programmes at the Centre. The post holder will support vulnerable women to access, refer and sign post them to local statutory and non-statutory services, provide translation support, benefit advice and one to one advice and guidance to help improve their quality of life.

Reading Community Learning Centre is a passionate, women-centred independent charity which provides education and support for migrant, refugee and asylum- seeking women from minority ethnic communities who may be unable to access more mainstream services because of the educational, social or cultural barriers they face.

We are currently looking for an experienced, friendly, empathetic, and motivated woman with a good understanding of minority ethnic community issues to work in Reading, based in a community educational setting. We are looking for applicants to work 14 hrs per week who can fluently speak in a second language preferably in one of the following the following: Arabic, Chinese, Bengali, Nepali, Hindi/ Urdu or Pashto or Tigrinya. Out of term time the role allows for hybrid working.

This post is also open to term time only working hours and full time in which case the salary band would change accordingly.

The Community Link Worker is accountable to the Centre Manager for:

1.  Outreach to identify service users/ learners and their needs.

2.  Working alongside service users/learners to motivate them to take action to improve their mental/physical health and access appropriate resources and services to meet their needs to improve their quality of life

3.  Liaising and developing appropriate partnerships with community groups and other relevant organisations for referrals and signposting

This role will require excellent communication skills, good mental health and wellbeing promotion knowledge and experience of working with diverse communities.

Essential Skills/Requirements

• An understanding of issues affecting the ethnic minority migrant, refugee and asylum-seeking women
• Empower service users to take action to improve or sustain their quality of life based on what matters to them and their individual strengths to improve their mental/physical health and their lives.  This can involve connecting people to community groups and agencies for practical and emotional support.
• Good interpersonal skills.
• Ability to communicate effectively in writing and orally.
• Capable of maintaining appropriate written records.
• Awareness of confidentiality and data protection.
• To be able to work on your own initiative as well as part of a team.
• Awareness of health and safety issues for others and self.
• A caring and empathetic nature
• Awareness of equalities legislation.
• A good knowledge of safeguarding adults at risk - Understanding of the issues underlying vulnerability and socio-economic wellbeing.
• A knowledge of local statutory and non-statutory services to signpost service users. 
• Ability to use IT software packages e.g., spreadsheets, word processing, Outlook and PowerPoint
• A clear criminal record check.

This post is open only to women - section 7 (2) of 1975 Sex Discrimination Act applies.

Centre Administrator 

£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression 

Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton. 

We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers. 

You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.

Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.

We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.   

We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change, with our core information management systems under active review and development. The complaint processing of personal data is fundamental to delivering our business objectives and will be a crucial deliverable for our Digital Transformation Programme.

The Compliance officer will be instrumental in ensuring CCT complies with best practice in relation to the storage and use of people’s personal information, ensuring compliance with the relevant GDPR regulations and will also be responsible for ensuring that the CCT’s policies and procedures are compliant with the relevant Government Functional Standards as well as following good practice in relation to its governance policies and procedures.

The post holder will work with every team, at all levels across CCT, to help embed a risk-based approach to data protection and decision-making, championing both the intent of data protection law and effective operational outcomes; adopting best recommended practice where there is ambiguity about minimal compliance requirements.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 8th November 2024.

The interviews will take place in Northampton on 18th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Contract: Permanent, full-time or part-time options available, 35 hours over 5 days
Location: Hybrid – Burford, Oxfordshire, OX18 4PF, with the flexibility to work from home. 
Closing Date: Sunday 10 November 2024 
 
We’re recruiting Business Support Manager to join our vibrant, high performing team. This key role will provide essential support to our Chief Information Officer and the Information Services Team, ensuring everything runs smoothly and efficiently. If you thrive in a supportive environment and love making a difference, we’d be delighted to hear from you!

More about the role

As our Business Support Manager, you’ll assist our Chief Information Officer in focusing on strategic priorities while ensuring seamless operations within the Information Services Team. You’ll have the autonomy to make decisions and prioritise tasks, all while being a valued member of our collaborative team.
 
This role is hybrid, allowing for 40% of your time in the office and 60% remote. This balanced approach fosters both collaboration and individual productivity. We’re dedicated to creating a work environment that adapts to your needs, helping you thrive both professionally and personally. We welcome applications from those seeking full-time or part-time options
 
Key Responsibilities

• Provide comprehensive support to the Chief Information Officer, enabling them to concentrate on key initiatives and priorities. 
• Work closely with the Information Services Team to ensure consistent compliance, process adherence and communication across the directorate. 
• Attend senior leadership meetings as the voice of the Information Services Team, taking minutes and following up on action points. 
• Oversee central budget items, including engagement with third party providers, ensuring that spending is accurately recorded and reconciled with monthly management accounts. 
• Oversee the Information Services sections of our intranet. 
• Collaborate with senior team members to create important documents, including presentations and meeting papers. 
• Represent the Information Services Team on various projects, sharing insights and feedback. 
• Ensure adherence to risk management and Blue Cross policies, helping to improve efficiency within the team. 
• Assist the Trustee Chair of a specific committee by organising meetings, preparing agendas, and taking notes during discussions. 

About You
 
We’re looking for a proactive and personable support professional who’s committed to delivering high-quality work. You’ll excel at building strong relationships with colleagues and stakeholders, working collaboratively to achieve our shared goals. Your attention to detail will shine through in everything you do, especially regarding budgets and written materials.
 
In this role, it’s essential to stay calm and composed, even when things get a bit hectic!
 
Essential Qualifications, Skills, and Experience

• Proven experience in supporting committees and senior meetings, including planning agendas and tracking actions.
• Experience working at a senior level with strong writing and proofreading skills to create clear and concise documents.
• Exceptional organisational and time management skills, with the ability to juggle multiple tasks and meet deadlines.
• Excellent interpersonal and communication skills, capable of sharing information effectively across teams.
• Experience in supporting colleagues to enhance team effectiveness.
• Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, SharePoint).
• A discreet approach to handling confidential information.
• Alignment with Blue Cross values of compassion, courage, and inclusion.
• Desirable Qualifications, Skills, and Experience
• Experience in a charity or not-for-profit organisation.
• Familiarity with roles relevant to the Information Services Team.
• Experience in minute-taking for meetings.

Why Blue Cross? 
 
Joining Blue Cross means becoming part of a team that truly cares about making a positive impact in the lives of pets and their owners across the UK. We take pride in nurturing a supportive and collaborative work environment, where your personal and career development is a top priority.
 
Our people are at the heart of everything we do. Without their dedication and commitment, we couldn’t achieve our mission of making a difference in the lives of those we serve.
 
In return, Blue Cross is committed to providing you with the best possible working environment. Your happiness and well-being are important to us, and we will strive to support you in every way we can.
   
Our generous benefits package includes:

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family 
• Free physiotherapy advice and face to face intervention
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution
• Claim for professional fees 
• Life assurance
• 20% discount on Pet Plan pet insurance 
• Enhanced family friendly policies 
• Recognition scheme 
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme
• How to apply 

 
Click the apply button below and complete the online application process before the closing date on midnight Sunday 10 November 2024. 
 
If you’re ready to take the next step in your career and contribute to our mission, we can’t wait to hear from you!
 
We reserve the right to close this vacancy early should we receive an overwhelming response.

Our values 

Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.

Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times

Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking

Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you 

Are you looking for a rewarding and challenging role in supporting people affected by dementia?

Do you feel you could help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives?

Would you thrive in a stimulating role where every day is different?

If yes, we are offering a great opportunity to join our Dementia Advice team, providing personalised support to people diagnosed with dementia and their carers!

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

Location: This is a community-based role with home working which will require travel within the Bath and North East Somerset area. There may be the need for some travel within the wider Swindon, Wiltshire and Dorset area.
Contract: Fixed term contract - 9 months until end Sept 2025 to cover maternity leave

Support will be provided in person, over the telephone, via virtual options, or in writing. Our goal is to reach out to people affected by dementia from all communities and support their needs within their own community. We work closely with the local memory service and other health and social care partners to ensure the most appropriate support services are involved.

You will:

- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Be part of a highly motivated and supportive team, sharing responsibility for managing the waiting list and attending the memory clinic on a rota basis.
- Build relationships with a range of local contacts, networking with health and care professionals, and attending events and giving talks to promote our services.
- Provide support face-to-face, by telephone and online.

This is a great opportunity for someone who is enthusiastic, committed, organised, and resilient, and who has experience or an interest in supporting people with dementia and their carers.

About you

You are:

- An excellent communicator with strong organisational skills in order to manage your caseload of clients effectively. 
- Good at developing relationships and networking internally and externally with professionals and organisations within the area.
- Empathetic and non-judgmental in your approach, committed to equal opportunity.
- Passionate about putting people affected by dementia, their carers and supporters at the heart of everything you do to make our service the best it can be. 
- Confident in the use of IT systems such as Microsoft Office and Salesforce or a commitment to learn.
- Able to manage your time effectively.
- Able to build effective team relationships even though the role involves working at home remotely with some community visits and face to face meetings.
- Able to travel independently across the Bath and North East Somerset area, with occasional travel in the wider Swindon, Wiltshire and Dorset area.

Closing date: 18th November 2024
Interview date: Week commencing 2nd December 2024

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

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Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based onsite either Crisis Skylight Merseyside, 96 Kent Street, L1 5BD and partner agencies on a rota basis.

Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis

About the role 

As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will: 

• Welcome them to the service on site and at partner agencies,

• Listen carefully and non-judgementally to their story,

• Complete thorough Crisis and Mainstay assessments using a trauma informed approach,

• Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness.

• Help them formulate a holistic plan and help them take the initial steps, where necessary. 

• Hold a caseload of members who require short term intervention to end their homelessness. 

About you 

To be successful in this role you will have: 

• Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach. 

• Ability to deliver excellent customer service, ensuring accessible, welcoming, and safe ‘front of house’ environment in a busy service. 

• Experience of assessing presenting needs, and an understanding of strengths-based assessments. You will have empathy and understanding of the barriers to accessing services. 

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf. 

• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases. 

• Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload. 

• The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team. 

You may have experience in:

• Homelessness, housing, mental health, harm reduction services. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 3 November 2024 23:55

Interview date and location: Friday 15 November 2024 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office 
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm

Key Responsibilities 

• Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
• Deputising for the Director in security matters as required
• Operation of the ISMS and Data Protection processes
• Managing risk register, preparing for management review meetings
• Developing/maintaining controls and ensuring they are implemented across the organisation
• Refining our security KPIs and maintaining them
• Proposing actions from KPIs, events and incidents and coordinating resultant work
• Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
• Ensuring secure endpoint and cloud posture
• Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
• Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
• Feeding into training and awareness programmes and improving security culture
• Preparing for audits and carrying out remediation work
• Working with the Director to create, maintain and manage policies and ensure compliance
• Planning and participating in incident response exercises
• Managing major incidents and conducting post mortems/reviews

Person Specification

Essential

• Experience of risk management
• Working knowledge of security standards and frameworks, particularly ISO 27001
• Knowledge (and preferably experience) of GDPR and DPA 2018
• Experience of incident management
• Excellent knowledge of high level security concepts and best practice
• Excellent documentation skills, including policies and standards
• Knowledge of the following areas (deeper experience of one or more preferred):
• Endpoint security
• Network security
• Cloud security
• Application security
• Identity and access management
• Secure distributed working practices
• Excellent written and verbal communicator
• Ability and desire to learn new tools, skills and consider other perspectives
• Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
• Ability to manage own time, confirm priorities and expectations
• Independent worker who knows when to ask questions
• Comfortable working with the wider team and organisation
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
  Exposure to ITIL (ITIL Foundation or higher preferred)
• Experience in one or more of the following:
  • Cloud (AWS preferred)
  • Salesforce
  • SSO & federated identities
  • Network security, SASE & VPNs
  • Endpoint security
  • Infrastructure security and best practices
  • Working knowledge of encryption technologies
  • Password management and access control
  • Security training and awareness
  • Secure distributed working practices
  • Securing domains
• Detection and response, with excellent troubleshooting skills
• Working knowledge of one or more of these tools/products:
  • Salesforce
  • JIRA & Confluence
  • Mac/iOS & ChromeOS
  • Windows/Office365
  • Google Workspace
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
• Decisive, proactive, knows when to check the boundaries

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, Sustainability Conference, International Festival and End of Year Awards, working with 10+ departments across the Union. The Marketing Coordinator will also support, train, and advise these departments and Sabbatical Officers on the development and delivery of effective marketing plans helping the Union to achieve its objectives

This is a full time and fixed term contract role until 31 July 2025. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got a skilled approach to the planning and implementation of innovative marketing campaigns, promotions and offers to continuously refresh and develop the customer experience? Have you experience in providing recommendations based on data analysis and market research? If the answer is yes, then we want to hear from you. 

Our ideal candidate will work with departments, teams, and managers to develop innovative marketing campaigns aimed at increasing engagement and use of our services. The right candidate will utilize the Marketing Planning Process where possible, and be a cheerleader for the process, setting clear aims and KPIs when developing marketing plans with teams. The successful role holder will also respond to enquiries from customers where appropriate, ensuring the Union is represented in line with the brand guidelines.