Information Access Group Manager Jobs

JOB DESCRIPTION AND PERSON SPECIFICATION

LGBTQ+ Project Worker (Supported Housing)

This role provides support to LGBTQ+ people who are living in Stonewall Housing supported accommodation or in the community. The goal is to help people prepare for independent living in their own tenancies. People usually stay with us for 6 – 18 months and the project worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Project Worker then puts together a support plan and meets regularly with residents to provide support, challenge and encouragement as they make their journey.

Collaborating closely with our housing providers, our project worker will actively develop fresh partnerships within the local community to enhance the support and services available to our residents.

Key Responsibilities

· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.

· To assess the individual needs of each person and provide a bespoke support plan.

· To ensure that effective service user participation mechanisms are in place.

· To ensure a high level of customer care and practice at all times.

· To develop links with relevant external agencies.

· To work 2.5 days per week in Newham and 2.5 days per week in Ealing, working flexibly across both sites with a total of 12 residents.

Main Duties of the Post

Support Sessions

· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.

· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.

· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.

· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.

Financial Support

· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.

Semi-independent Living Support

· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.

· To assess individual service user’s suitability for independent accommodation.

· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.

Resettlement

· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.

· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.

· To ensure all service users are fully aware of their rights and responsibilities in their home.

· To work with housing providers, both public and private, to negotiate move on options.

Groupwork, Consultation and Participation

· To work as part of a team in developing user participation.

· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.

· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.

· Supporting our residents to participate in group and peer support and to access online support mechanisms.

· Facilitating and promoting an LGBTQ+ group work programme.

Other Duties

· To establish and maintain accurate and complete records in all areas of work.

· To complete statistics for the collation of performance and funding information.

· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.

· To participate in individual and clinical supervision meetings, annual appraisals and training.

· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.

· To act in the best interests of Stonewall Housing and its clients at all times.

· To work evenings as necessary.

· To promote Stonewall Housing at external meetings and community events.

· To carry out any other duties commensurate with the aims and objectives of the post that may be require.

PERSON SPECIFICATION

Essential Experience

·       Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.

· Experience of working with and delivering services to a diverse client group with a wide range of support needs.

· Experience of lone working and working as part of team.

Essential Knowledge

· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.

· Knowledge of the current benefits available to single people.

· Knowledge of common themes, trends and issues within supported and shared accommodation.

· Knowledge of pathways into medical and social support for LGBTQ+ people.

Essential Skills and Abilities

· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.

· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.

· Ability to prioritise and maintain case work across multiple projects at the same time.

· Excellent recording and reporting skills to accurately reflect work with young people.

· Excellent written and verbal communication with vulnerable people.

· Ability to effectively involve and engage LGBTQ+ people in services.

· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave – 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

About the Help Chapter

The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.

About the role

As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.

This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.

You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.

You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.

You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.

Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.

 What might a day in the life look like? 

• Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
• To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
• Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
• Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
• Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
• To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
• A monthly compliance tracker to be shared internally so we know our key areas of focus.
• Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
• To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
• To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
• To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
• To catch up with your Chapter and offer valuable insights and support.

Who are you?  

· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment 

· You have a can-do attitude and are focused on achieving outcomes 

· You’re happy to share your thoughts, skills, knowledge, and experience 

· You have an open mindset and embrace new concepts and ideas 

· You’re a natural collaborator 

· You’re adaptable within a changeable environment 

· You thrive in an agile product design and delivery environment 

What will be in your toolkit? 

· Strong digital skills and a sound understanding of agile values and principles 

· A commitment to the organisation’s culture 

· Comfortable with ambiguity 

· Bravery, courage and an appetite for risk taking 

· An exclusive focus on customers 

· An enthusiasm for giving and receiving continual feedback 

Disclosure check

This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.

Our expectations

We expect all staff to:

· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.

· take responsibility for promoting and safeguarding the welfare of children and young people.

· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.

The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment. 

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.

Warwickshire and Solihull Community and Voluntary Action  

is recruiting a 

Networks and Representation Lead 

£28,235 per annum (£17,169.93 pro rata)

22.50 hours per week 

3 years Funding with Possibility of Extension 

Do you want to help raise the profile of the voluntary, community social enterprise and faith sector (VCFSE) in Solihull?  

We are seeking an individual who is committed to strengthening the voice of the VCFSE in local decision making. The successful candidate will help to ensure the VCFSE is represented and involved in key strategic boards and partnerships. They will provide opportunities for cross sector networking and engagement between the VCFSE and the public and private sector.

The successful candidate will understand the impact of the VCFSE and have experience of effective partnership working 

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. 

If you think you fit the brief for this exciting role,

download the Application pack fromour website - No CVs 

CAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’ 

WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268 

Closing date: Monday 18th November 2024, 09.00am 

Interview date: Friday 29th November 2024 

This is an exciting role that will support the delivery of holistic adult learning programmes at the Centre. The post holder will support vulnerable women to access, refer and sign post them to local statutory and non-statutory services, provide translation support, benefit advice and one to one advice and guidance to help improve their quality of life.

Reading Community Learning Centre is a passionate, women-centred independent charity which provides education and support for migrant, refugee and asylum- seeking women from minority ethnic communities who may be unable to access more mainstream services because of the educational, social or cultural barriers they face.

We are currently looking for an experienced, friendly, empathetic, and motivated woman with a good understanding of minority ethnic community issues to work in Reading, based in a community educational setting. We are looking for applicants to work 14 hrs per week who can fluently speak in a second language preferably in one of the following the following: Arabic, Chinese, Bengali, Nepali, Hindi/ Urdu or Pashto or Tigrinya. Out of term time the role allows for hybrid working.

This post is also open to term time only working hours and full time in which case the salary band would change accordingly.

The Community Link Worker is accountable to the Centre Manager for:

1.  Outreach to identify service users/ learners and their needs.

2.  Working alongside service users/learners to motivate them to take action to improve their mental/physical health and access appropriate resources and services to meet their needs to improve their quality of life

3.  Liaising and developing appropriate partnerships with community groups and other relevant organisations for referrals and signposting

This role will require excellent communication skills, good mental health and wellbeing promotion knowledge and experience of working with diverse communities.

Essential Skills/Requirements

• An understanding of issues affecting the ethnic minority migrant, refugee and asylum-seeking women
• Empower service users to take action to improve or sustain their quality of life based on what matters to them and their individual strengths to improve their mental/physical health and their lives.  This can involve connecting people to community groups and agencies for practical and emotional support.
• Good interpersonal skills.
• Ability to communicate effectively in writing and orally.
• Capable of maintaining appropriate written records.
• Awareness of confidentiality and data protection.
• To be able to work on your own initiative as well as part of a team.
• Awareness of health and safety issues for others and self.
• A caring and empathetic nature
• Awareness of equalities legislation.
• A good knowledge of safeguarding adults at risk - Understanding of the issues underlying vulnerability and socio-economic wellbeing.
• A knowledge of local statutory and non-statutory services to signpost service users. 
• Ability to use IT software packages e.g., spreadsheets, word processing, Outlook and PowerPoint
• A clear criminal record check.

This post is open only to women - section 7 (2) of 1975 Sex Discrimination Act applies.

About Scotland's International Development Alliance

Scotland’s International Development Alliance is the membership body for everyone committed to creating a fairer world, free from poverty, injustice, and environmental threats.

Our work facilitates connections across the international development sector to improve impact and effectiveness for a range of actors including public sector bodies, third sector and international NGOs, private companies, universities, and charitable trusts.

Our network has a global reach, with members working in more than 100 countries with a wide range of specialisms. We exist to improve the capacity, influence, and effectiveness of our diverse sector in Scotland through providing opportunities for networking, debate, training and promotion of good practice. We help members share their skills and learn from each other’s best practice to boost effectiveness of our members and their partners.

About the role

Working closely across the small team at SIDA, this post offers an exciting opportunity to support and coordinate knowledge-exchange communities of practice across a network of actors on global sustainable development in Scotland, including members from public and private sectors, academia and civil society. The role will support our members to contribute effectively to global, sustainable development by developing learning opportunities, tools, and resources based on members’ needs, as well as on key developments across the sector.

The postholder will lead on the planning, delivery and evaluation of SIDA’s programme of learning activities for members including workshops, peer learning events, mentoring, webinars and other events on key topics of interest to the sector. The jobholder will be expected to support other events hosted by SIDA such as the annual conference when needed and to generally support the team deliver against the strategic objectives.

Responsibilities

- Coordinate, monitor and assess members’ access to learning resources by: 

o Developing or commissioning learning resources

o Facilitating member access to online tools, learning platform and best-practice resources,

o Ensuring existing resources are up to date, relevant and regularly reviewed. 

- Strengthen and coordinate knowledge-exchange communities of practice across SIDA’s stakeholders by:

o Working with other team members to develop collaborative learning opportunities including peer to peer learning,  collective problem-solving, and knowledge exchanges between stakeholders globally,  among stakeholders within our membership and their partner countries

o Supporting members to access and make best use of new online collaboration spaces in particular SIDA’s members Hub.

- Support learning, development and capacity strengthening among members by:

o Identifying priorities for training and mentoring, based on members’ needs as well as key developments in the global sustainable development sector and beyond

o Leading on the delivery and evaluation of SIDA’s offering of workshops, peer events and mentoring

o Facilitating or commissioning facilitators for learning activities 

o Building and strengthening partnerships with trainers and evaluators both within and outside of Scotland, particularly in members’ partner countries

o Maintaining a register of mentors, facilitators and trainers to support members’ organisational effectiveness.

- Any other task as is reasonably required to support the delivery of SIDA’s activities and services.

Person Specification

Skills, knowledge and experience

Essential

· Experience of analysing organisational learning and capacity strengthening needs, setting learning objectives and evaluating effectiveness

· Experience of designing and delivering (or working with third parties to deliver) engaging learning events, particularly virtual and/or hybrid events

· Good awareness of organisational learning, development and best practice and in the global sustainable development sector

· Strong verbal communication skills, including the ability to represent the Alliance and work directly with diverse stakeholders

· Ability to plan and manage a complex programme of work, and to work to deadlines

· The ability to work on own initiative and to prioritize and plan workload

· Appreciation of cultural differences and of the difference this makes to learning styles and ways of working

· Excellent inter-personal skills, and ability to work well with a team, and to build and maintain relationships.

Desirable

· Experience in international development

· The ability to facilitate training sessions and workshops would be a significant advantage

· Digital design skills/ Experience designing engaging online learning content.

Hours: 40 hours per week
Reports to: Chief Executive Officer (CEO)
Start Date: As soon as possible
Application Deadline: 8th November 2024

About The Anti-Slavery Collective (TASC)

Founded in 2017, The Anti-Slavery Collective (TASC) is a connector and convener of people, groups, and ideas. Our mission is to create linkages between decision-makers, corporates, and civil society allies to disrupt modern slavery and human trafficking.

We have built partnerships with business pioneers, civil society allies, and leaders, hosted high-level events, brought the issue of modern slavery back to the World Economic Forum, and amplified survivor leaders' voices.

TASC's mission is twofold:

1. Shifting societal consciousness: We seek to transform public awareness so society rejects the trafficking and exploitation of people and demands ethical products and services.
2. Supporting businesses: We provide businesses with tools, information, and connections to eliminate modern slavery from their supply chains, promoting global business practices that prioritise human welfare.

About the Role

The Director of Partnerships will lead TASC’s partnership efforts, responsible for cultivating and securing new partnerships, and delivering on partnership strategies. You will manage relationships with key strategic partners, donors, civil society allies, and academic stakeholders. The Director of Partnerships will work closely with the CEO, contributing to the charity’s broader external relations activities, while operating with independence and professionalism.

Key Responsibilities

• Partnership Strategy and Relationship Management:

  • Contribute to developing new partnership strategies.
  • Manage deliverables and track impact milestones as outlined in partnership strategies.
  • Oversee day-to-day correspondence with donors and strategic partners.
  • Facilitate meetings and visits with key stakeholders.
  • Support the CEO and team members in engaging with strategic partners.
  • Lead or contribute to relevant research projects.

• Internal Coordination:

  • Build strong relationships with colleagues to ensure effective information sharing.
  • Coordinate joint inputs for briefs, communication materials, and applications.
  • Collaborate with the team in producing and disseminating deliverables, updates, and communication materials.
  • Regularly contribute to TASC's internal Customer Relationship Management (CRM) system.

• Operational Support:

  • Support the organisation’s broader projects or events as required.
  • Maintain relationships with NGOs, research institutions, and stakeholders to stay informed about trends, collaborations, and funding opportunities.

• Grant Management:

  • Manage all aspects of grant servicing, ensuring deadlines are met and donor requirements are fulfilled.
  • Draft and collate reports and grant applications, ensuring alignment with donor requirements.
  • Maintain systems for tracking grant data and provide information for internal use and Board papers.

• Management:

  • Line-manage a direct report (Partnerships Manager).

Qualifications and Experience

Essential:

• Right to work in London.
• Excellent written English.
• Proven experience in building cross-sector partnerships, especially with corporate partners.
• Strong interpersonal and communication skills with the ability to engage with a range of stakeholders.
• Ability to meet tight deadlines and manage multiple assignments simultaneously.
• High level of initiative and ability to work independently.

Desirable:

• Experience in a corporate partnership or similar role.
• Knowledge or experience in the field of modern slavery, human rights, or development.
• Understanding of contracting and grant-making processes.
• Willingness and ability to travel locally and internationally.

Compensation

• 25 days holiday (pro rata), plus public holidays.
• For further details regarding salary, please inquire.

Application Process

Applications must be submitted in English and include a CV, a one-page cover letter, and the contact details of two referees (one must be your current or most recent line manager or Head of HR).
Please email your application in PDF format  with "Director of Partnerships" in the subject line by 5:00 PM on 8th November 2024.

Only shortlisted candidates will be contacted for further consideration.

The Anti-Slavery Collective is an equal opportunities employer, committed to creating a diverse workforce. We strongly encourage applications from people with disabilities, Black, Asian, Indigenous or Minority Ethnic backgrounds, LGBTQ+, and from diverse socio-economic backgrounds.

Applicants must be eligible to work in London.

TASC is committed to meaningful survivor inclusion and leadership. We strongly encourage applicants with lived experience of trafficking or forced labour to apply.

Grants Specialist - Job Description 

Location- UK & US

Salary Band UK - £51,050 

Salary Band US - $85,246 

All qualified candidates must submit a cover letter for consideration

About the Fund: 

The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world.  Dedicated to identifying and investing in the most effective human rights organizations in regions from Latin America to Africa to Southeast Asia, the Fund for Global Human Rights offers grants and facilitates technical support to ensure the long-term effectiveness and viability of front-line groups working in challenging conditions with scant resources. 

As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff.  It envisions a people centric workplace characterized by compassion, empathy, and balance. Its values are respect, integrity, agility, sustainability, and inclusivity. As the organization adapts and changes, it looks to its values to root and guide itself. Values are woven into The Fund Theory of Change and used to guide its direction and make decisions. 

This is an exciting time at the Fund, having been undertaking a Strategic Review and being about to embark on an Operational Review to optimize our internal structures and systems to support the delivery of the Fund’s mission and strategic direction. 

 Your role:

The Grantmaking Operations team sits within the Fund’s Operations department and is primarily focused on ensuring that resources are reaching frontline activist organizations. The team seeks to hire a Grants Specialist who will report to the Managers of Grantmaking Operations and manage the Fund’s most complex grantmaking programs. 

 The successful candidate will join a high-performing, enthusiastic grants management team, a deeply committed global staff, and an organization constantly learning and adapting to global contexts.

 ESSENTIAL DUTIES OF THE POSITION:

 Grantmaking 

• Manage due diligence and enhanced grantmaking protocols for a highly complex and high-volume portfolio of grants spanning 50+ countries. 
  1. Inform the development and implementation of grantmaking plans, ensuring they are robust and responsive to changing contexts and needs.
  2. Research compliance and financial regulation for various country contexts as needed and flag potential areas of risk to the Manager of Grantmaking Policy and Models. 
  3. Identify and flag operational challenges that may have an impact on programmatic grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
  4. Coordinate with Program and Grantmaking Operations to ensure grants and grantee relationships are managed according to their risk level and operating context.
  5. Together with Program, Fundraising and Finance teams coordinate grant recommendation processes and timeline for grantmaking portfolios.
     • Prepare and organize applicant materials and prospective grantee documents for all LEF cohorts.
     • Manage incoming grant proposals and evaluate eligibility of prospective grantees in line with grantmaking due diligence protocols.
     • Serve as the primary point of contact for grantees, enhancing grantee relations and maintaining communication in multiple languages, including but not limited to English and French.
     • Coordinate translation of grant and program related materials in line with portfolio grantmaking, (i.e., ensuring all grant and program documents are tailored according to program initiatives and compliance needs)
     • Participate (and lead as needed) in regular check-ins, strategic meetings and retreats to help coordinate the workflow of grantmaking, shape grantmaking budgets and collaboration with external stakeholders.
     • Actively contribute to fundraising stages by integrating data-driven insights and compelling narratives in proposals and evaluation reports.

 Database and Systems Administration

• Contribute to the management of the Fund’s grants management system.
  1. Maintain accurate grant and grantee records – updating grant, organization and contact records daily, updating budget trackers periodically and ensuring OFAC compliance.
  2. Generate reports and dashboards for colleagues across departments, as needed.
  3. Code all grantmaking requests and budgeting information.
• Enhance the grants management system functionalities, including coding and back-end development for improved user experience and data integrity.
  1. Collaborate with Grantmaking Operations colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
  2. Contribute to the design and creation of the EOI and proposal forms in the grants management system.
  3. Facilitate the successful launch of newly implemented workflows and forms within the grants management system by identifying and assisting in the resolution of issues, ensuring optimal functionality and user experience.
  4. Support the design and implementation of grantee portals to facilitate efficient interactions and reporting.
  5. Collaborate with Grants Management colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.

 Project Coordination

• Lead on GM internal projects; brainstorming and implementing workflow solutions to team endeavors, ensuring cohesive and aligned project reporting and closing.
• Provide support to the Manager of Grantmaking Systems & Projects 
  1. Support engagement with all project stakeholders, gathering and integrating feedback to improve project management processes.
  2. Proactively identify risks associated with projects; recommending effective solutions to ensure successful implementation.
  3. Inform the scheduling and coordination of project activities, including meetings and deadlines, in coordination with Legal Empowerment Fund team.
  4. Document project outcomes and adaptations; ensuring learning is embedded in LEF grantmaking operations.

Your Team:

This position is part of the Fund’s Grantmaking Operations Team. The team is comprised of one Director, two Managers and four Specialists spread between the US and UK offices. This position will report to the Manager of Systems & Projects and will be based in the UK or US. 

You Have - Candidates should demonstrate the following range of skills, experience, and qualities:

• Three years of relevant work experience, e.g., managing workflows, projects, and processes + at least one year of complementary education or experience working in human rights, program, or fundraising 
• Demonstrated experience navigating legal and financial frameworks in the UK/US and working knowledge of international grantmaking funding trends and nuances.
• Strong project management skills, including software and people and process management.
• Initiative and strong sense of follow up, demonstrating the ability to keep track of multiple streams of cross-sectional work, and drive forward momentum.
• Diplomacy and the ability to manage sensitive data in a confidential and appropriate manner.
• Excellent organizational, problem-solving, and time management skills
• Exceptional and consistent attention to detail while managing complex tasks and/or large work portfolios in a fast-paced, complex environment. 
• Excellent written and verbal communica6tion skills with the ability to convey information accurately and listen effectively.
• Working knowledge of databases and proficiency in Microsoft Office Teams among other applications
• Strategic and analytical thinker; anticipates the impact of changes—small and large on workflows and process.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Fluent in English and strong working proficiency in French (written and verbal)

PREFERRED QUALIFICATIONS (I.E. NICE TO HAVE, BUT NOT CRITICAL)

• Experience in a non-profit environment; grants management experience at private or public foundation a plus.
• Experience in or demonstrated interest in human rights and/or social justice issues.
• Additional language proficiency, especially in French, Spanish, or Arabic.
• Familiarity with US and/or UK non-profit compliance requirements and best practices.
• Familiarity with grants management systems, especially Fluxx.

 The ideal candidate will also possess the following attributes:

• A constructive and solutions-oriented approach to problem solving.
• Works proactively to address molehills before they become mountains.
• Comfortable in a fast-moving, ever-changing environment.
• Enterprising, curious, and willing to take on new projects.
• Strong interpersonal skills and thrives in collaborative, diverse team settings.
• Customer service oriented; understands who we serve and considers the client(s) when managing change.

About the role

Our highest impact projects rely on experts from specialists from a range of disciplines both inside and outside of JRF working together effectively.

In this role, you will lead on creating environments that enables multidisciplinary project teams to succeed in their goals.

You will apply the most relevant delivery and project management tools and techniques to the work of project teams to deliver strategic projects that are a high priority to the organisation’s mission and lead on sharing this learning within the Core Team and wider.

As a member of our internal resources team, you will provide critical administrative and logistical support to the projects in their portfolio (including proposing ways of working, tools and techniques of delivery management that work best for the project team), such as the organisation and delivery of roundtables and internal workshops, scheduling and taking notes at project meetings, co-ordination of open tender processes or other initiatives crucial to moving a project forward.

You will also line-manage two Delivery & Partnership Leads, maintaining an overview of workloads to inform the Head of Core Team on resource planning and management.

About you

The role is ideal for someone with strong project and/or delivery management skills who is passionate about JRF’s mission and committed to contributing to social change.

You must be able to thrive in a fast-paced environment, and be a team player who can build strong and effective personal relationships across JRF as well as externally.

We’re looking for someone with:

• Demonstrable working knowledge of various delivery and project management tools and techniques.
• Good understanding of poverty-related issues and JRF’s strategy
• Extensive experience of delivering complex projects simultaneously including clear understanding of financial processes and budget tracking.
• Demonstrable experience of leading on managing relationships and negotiations about resource allocation including excellent influencing and persuasive and diplomacy skills.
• Experience of proactively spotting emerging issues and working autonomously to manage them effectively with the ability to problem-solve
• Track record of being an excellent team player and actively leading and contributing to team objectives.
• Experience of building and managing ad hoc project teams to work effectively.
• Oversight of multiple workstreams for teams across the organisation and leading on ways of working across these.
• Significant experience in managing multiple stakeholders ensuring appropriate communication and engagement.

Job Description

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker – Remotely – however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related inquiries becomes second nature

· Co-ordinate and action messages in the Patient services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain that Patient services documentation is updated with clear and concise details

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / Patient Stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR

· Support Patient Services Manager with Administrative tasks/requests

Person specification:

- Full Driving Licence with access to a vehicle

- Healthcare knowledge advantageous but not essential

- Educated to GCSE level minimum

- Excellent verbal and written communication skills

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative as well as part of a team

- Excellent attention to detail and accuracy

- Professional, methodical and thorough approach to work with a Friendly and polite manner

The Awards Management Unit (AMU)

AMU has responsibility for identifying, securing and managing all funding from government donors for the IRC. AMU is a bridge between donors and the IRC’s work on the ground. The team provides expert technical advice to colleagues delivering our services around the world, ensures consistency and compliance with our donors’ policies and procedures, and manages risk. The unit also supports all IRC staff working on awards from government donors and partnerships.

The Purpose of the Role

The Senior Advisor, FCDO Donor Engagement will lead, guide and coordinate IRC’s funding focused engagement with UK Government’s Foreign Commonwealth & Development Office (FCDO). The post holder will provide an internal and external “account management” function to support engagement with these donors. The role is responsible for providing expertise and leadership on donor relations. It will work closely with technical and proposal development teams who will provide the operational BD capacity to secure significant growth in its funding portfolio from the UK Government and to protect IRC’s funding share, through influential engagement around policy shifts, working in close collaboration with Policy & Solutions as well as Advocacy & Influence.

The FCDO Senior Advisor will lead the development and implementation of strategies for proactive donor and partner relationships on behalf of IRC. The role will develop and maintain positive working relationships and standards of collaboration with senior colleagues across the organization, including the Awards Management Unit, International Division (CRRD) and External Relations. The role will also lead FCDO liaison on Business Development with the President’s Office, advising the leadership board on relevant trends in FCDO funding.

Major Responsibilities:

Strategy

• Collaborate with senior leaders to develop, update and lead a comprehensive UK-focused business development strategy including approaches, tools, and metrics.
• Lead the development and implementation of the UK donor engagement strategy including coordinating actions of relevant stakeholders.

External Representation

• Develop and maintain a network of senior stakeholders within relevant FCDO teams to ensure effective engagement, influence and winning BD approaches.
• Undertake direct representation with donor officials, and support the development of IRC’s donor relationships, including brokering meetings between donors and Regional and Technical Leadership, Country Directors, and supporting the preparation for these engagements.
• Participate in key meetings with FCDO officials, including Desk/Program Officers, Heads of Unit, Director-General/equivalent, advisors and other officials.

• Represent the IRC at external meetings, events, and forums including delivering presentations/briefings to senior donor representatives, forums and sector groups.

Enabling cross organizational engagement with UK Govt

• Proactively identify and broker relationships with key UK FCDO officials and stakeholders.
• Maintain up-to-date knowledge of donor strategies relevant to IRC’s work, such as funding priorities, geographical interests and political climate, providing analyses and synopses of press releases, policies and other announcements, and disseminating this information internally.
• Map donor organizational structure, identify key contacts and maintain relationship records in IRC’s CRM system.
• Maintain and contribute to the improvement of tools and resources to support donor engagement and relationship building with donors.
• Work with key staff across the organization to support UK business development planning and implementation, routinely engaging with operational BD teams at global, regional and country levels to review long term pipeline, plan strategic engagement and mitigate portfolio risk.
• Equip IRC staff with the skills, tools and information to manage local, or technical donor engagement, business development and implementation.
• Coordinate across IRC teams to ensure consistent, accurate, and timely messaging for FCDO.

Demonstrated Skills and Competencies:

Please note that diversity of experience counts (i.e., paid and volunteer work; lived experiences; transferable skills from another industry etc.)

• Significant experience of working with organizations that engage closely with or directly for UK FCDO.
• Strong working understanding of the UK political environment and trends relevant to FCDO, charity and development funding commissioned and led by UK based charities and contractors.
• Hold a wide network of contacts within FCDO.
• Experience of humanitarian and development business development, program management, advocacy or other similar HQ-HQ relationship with FCDO.
• Excellent written, verbal and presentation skills, including development of influential reports and briefing documents.
• Ability to lead and manage projects, including working as part of remote/virtual teams.
• Excellent strategic vision and a track record of delivering long-term strategic objectives.
• Good analytical skills and first-class attention to detail. Experience undertaking reviews of policies and reports, producing associated written and verbal guidance relevant to senior and operational staff.
• Strong prioritization skills and organizational skills.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Excellent interpersonal skills. Ability to collaborate with others and work as part of team.

Preferred experience & skills:

• Previous experience of working for FCDO (FCO, DFID) or equivalent experience of working in partnership with UK government.
• Demonstrable experience of driving coordinated advocacy, communications and fundraising programs to access funding.
• Understand programmatic and financial contractual arrangements with donors and partners, including experience of negotiating with donors.
• Experience of working in developing countries, preferably in the context of a UK donor, NGO or International Organization.
• Relevant additional language skills, particularly French or Spanish

Candidates must have the right to work within the country they are applying. 

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our Values: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way -Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service.  You will have responsibility for Employment Support, Southwark & Lewisham Women’s Service and Together community projects. This role also oversees Marketing & Communications and Partnerships. It will work closely with the Fundraising Manager and is the Safeguarding Lead and the Equalities Lead

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• To play a significant role in the pastoral care and wellbeing of staff and volunteers ensuring they feel supported and safe at work and have access to wellbeing support
• To develop and deliver services supporting women affected by the criminal justice system and for local women seeking support, information and community.
• To develop and deliver contracted services to enable people to gain employment.
• Expand the offer to reduce isolation and increase community cohesion as well as tackle some of the barriers facing people.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing contracts. 
• Experience of managing staff and volunteer teams.
• A strong understanding of the community, employment, women’s or criminal justice sectors.
• Experience of establishing new contracts.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: ASAP

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

Are you passionate about making sure that unpaid family carers have the chance use their experiences to improve practice in health and social care and to improve carer-awareness in the wider community?

Role: This is a great opportunity to recruit and support carers to take part in internal and external education and training sessions and to expand the number of organisations we work with.

About you:

• Excellent communication, relationship building and networking skills
• Able to actively engage learners and encourage group participation with guiding questions to ensure clarity, focus and constructive learning takes place.
• Good time management with the ability to manage a diverse workload and prioritise and plan effectively so that deadlines are met
• Able to provide accessible and professional external and internal information
• Competent with a range of software programmes including Microsoft Windows
• Hold a driving licence and access to a vehicle

Our mission is to supports adults, young people and children living with long-term neurological conditions and/or neuro diversities to access specialist therapies, support, and information in a safe, supportive environment to help them improve their physical and mental well-being.

The Merlin Neuro Therapy Centre, located in mid-Cornwall, is a Cornish charity providing a place of support, therapy, information, and community for people living with a long-term neurological condition and/or those who are neurodiverse. We give financial assistance to our beneficiaries in the form of subsidised specialist therapies. Our purpose built, fully accessible Centre, opened in 2009 and offers physiotherapy; exercise classes; Ayres’ Sensory Integration (ASI) therapy (a discipline of Occupational Therapy), and oxygen therapy. The Primrose Hydrotherapy Pool facility, which was built in the grounds, opened in 2019, providing both individual and group hydrotherapy sessions. 

Living with a long-term health condition brings many challenges, not just for those diagnosed, but also for family members. Symptoms can affect physical, cognitive, emotional, and psychological health. For our clients who have sensory processing difficulties, due to being neurodivergent, everyday situations and relationships can be perplexing and taxing. 

Our main aims are to improve the health and well-being of our community; help people manage their symptoms and situations; and support their main care giver, often a family member. Services are delivered by a highly experienced team, with a broad range of skills and experience in delivering specialist therapies. 

The Role

We are seeking a motivated and results-driven individual to join our team as the Business Development Officer with a commercial sales focus. This role requires a unique blend of fundraising expertise and commercial acumen to drive our vision forward. 

Additionally, this role will focus on developing commercial sales strategies to generate revenue through partnerships, sponsorships, and product sales. The ideal candidate will have a strong background in both fundraising and sales, with a proven track record of achieving targets and building lasting relationships.  

No day is ever the same but as one of our team you can be certain that each day, you’ll be making a real difference to the lives of people who are affected by neurological conditions. 

About you

• Identify, cultivate and manage corporate accounts. Working with the wider Income Generation team, ensure strong stewardship and fulfilment of marketing returns for each corporate account. 

• Plan and attend fundraising and engagement events within the community 

• Identify and attend networking meetings to educate and inform local business about our charities aims, missions and objectives, and opportunities for supporting our charity. 

• Seek out new partnerships that could be beneficial to our charity 

• Woking with the Marketing Manager, support in the creation of marketing for engagement, communication, and fulfilment for corporate accounts. 

• In liaison with the marketing manager provide support with social media, creating content for platforms such as LinkedIn. 

• Attend and speak at a variety events to promote the charity and engage with potential corporate accounts 

• Locate and enrol our charity in business incentives i.e. Charity of the Year. 

• Deliver tours of the centre to supporters autonomously. 

• To assist the Income Generation Team in delivering against their financial and non-financial targets as specified within the corporate fundraising strategy. 

• Be an outstanding advocate for the Merlin Neuro Therapy Centre in line with the core values of the organisation.  

• To act as a spokesperson for the charity when required, including representing at external events as appropriate  

• Attend and support events run by the fundraising teams where required.  

• Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities and future plans, acting as a spokesperson for the Charity when required 

• Any other reasonable duties as required by your line manager. 

Desirable skills and experience

• Proven success in corporate fundraising or leading charity partnerships in a commercial setting 

• Track record of managing corporate accounts 

• Experience or knowledge in commercial sales 

• Experience in working with or volunteering with a charity (desirable, not essential) 

• Confident in speaking in front of a large audience 

• Organised, efficient and able to manage workload effectively 

• Ability to work within a team but also comfortable lone working 

• Excellent written and oral communication and presentation skills