Individual giving jobs

Salary: £50,000 per annum (28 hours/4 days per week).  FTE: £62,500 per annum

Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. The expectation for this role is to come into the office in London at least one day each week, when most of the team are likely to be in. You can choose where to work for the rest of the time, either in the office or remotely (home or another appropriate location).

Contractually this role is London-based.

Contract: Fixed term contract from: 01 July 2025 – 31 March 2029. Open to discuss alternative engagement options.   Part time 28 hours / 4 days per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Flexible working 

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 10am on Wednesday 23 April 2025.

Interview dates: Wednesday 30 April and Thursday 1 May 2025.  Interviews will take place remotely on Teams.

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

We have received funding from The National Lottery Community Fund to deliver an exciting new programme, aiming to improve the experience and continuity of hospice care for young people with life-limiting conditions transitioning from children's to adult services.

You will provide clinical leadership of this UK-wide programme, empowering young people, hospices and system partners to overcome the inequities of care experienced by patients and families throughout this transition. 

You will become a crucial part of the Programmes Directorate at Hospice UK. This team is responsible for areas of real relevance and importance to our hospices’ membership, including: commissioning support; data, research and evidence; clinical and non-clinical projects; learning platforms: sharing good practice; and a well-regarded and commercially successful portfolio of conferences, including our flagship national conference.

You will bring the clinical leadership needed to deliver this exciting new programme. You will lead our young person’s forum and provide invaluable mentorship to hospices. Supported throughout by our Senior Programme Manager and Team Administrator, you will further develop our Transition Community of Practice and help us collate and share programme data across the sector. You will lead on partnerships and strategic relationships, with Together for Short Lives and other decision-makers across our sector. When representing Hospice UK and our programme externally, you will offer clinical expertise leadership within the field of Transition. 

You will have senior palliative care experience, working in the field of transition. You will have led clinical programmes across systems and/or regions, and experience supporting organisations with Quality Improvement projects. You will be an excellent and influential communicator, who embraces working with data while maintaining a strategic overview. 

More information about the programme and the role can be found in the candidate information pack - download below. 

If you have any questions or would like a discussion about the role please contact the People and Culture team and Hospice UK.

How to apply

Complete the following documents:

• Supporting statement form - download below (where you can demonstrate how you meet the person specification.)
• Equal opportunities monitoring form - download below 

Click on the How to Apply button and send your completed forms above and your CV to us by 10am on Wednesday 23 April 2025. 

We will shortlist candidates based on their CV and supporting statements. 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. 

Employment is subject to a satisfactory DBS check.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.

Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.

Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).

• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.

The post holder will focus on delivery of the child, adolescent to parental violence and abuse programme which is incorporates an Non Violent Resistance approach.

Specialist Child to Parent Violence delivery:

· Advocate for the rights of children to be respected, heard and protected.

· Deliver sessions for parents using Non Violent Resistance (NVR) techniques and child and family members, applying a systematic family approach to managing violence and abuse in the home.

· Adhere to the relevant programme manuals for parents as well as for the children and young people.

· Use motivational interviewing techniques and strength based approaches to engage with families.

· Support parents and young people to learn skills and knowledge to deal with behaviour in a non-violenct way, using NVR and trauma informed CBT methods.

· Work closely with other statutory and voluntary professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.

· Be responsible and accountable for working with Team leader and/or Service Manager and Advanced practitioner to ensure risk is reviewed on a weekly basis.

· Attend monthly risk review and practice development meetings with Team leader or Advanced practitioner to ensure effective risk management procedures are applied at all times.

· Attend training sessions to enhance their delivery and understanding of NVR.

· Be personally accountable for the completion of assessments, pre and post questionnaires, and End of Intervention reports, and ensure they are to a high standard.

· Provide support and consultancy to other professionals to ensure appropriateness of referrals  and improve understanding on NVR and CBT techniques and working with families (parents and children and young people.

· Ensure effective planning for the delivery of each intervention in advance of the session.

· Partake and pass all relevant NVR and other child, young people  and parent centred training to undertake this specialist work.

· Deliver community training as required.

Recording and administrative tasks:

· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.

· Maintain an accurate audit trail of all relevant communication with partner organistions involved.

· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

General tasks:

· Develop excellent relationships with customers and respond positively to their needs.

· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

· Attend Clinical Consultancy  and Practice meetings to support safe practice and develop resilience during the delivery of demanding work as directed by the Senior Practitioner.

Confidentiality and Information Security

· Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.

· Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children, Young People and Vulnerable Adults

· RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .

· RISE is committed to keeping children, young people  and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children, young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people  and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Age UK Westminster is delighted to offer a new role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.

The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to  work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.

This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.

Closing Date: 30th April

Are you an experienced communications professional that is passionate about using your creative communication skills to make a difference? 

This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.

We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.

We are looking for a motivated, dynamic and experienced Communications Manager to join our team and who will help us build on our charity’s established reputation. You will lead on the delivery of a marketing and communications strategy that will engage and champion our brand to all our key audiences, internally and externally, in a consistent manner via a number of mediums and platforms.

You will bring creativity, energy, and passion to this role, with responsibility for delivering high-quality marketing assets that will bring our vital work to life in an inspiring way to help grow awareness and increase vital income.

The successful candidate will need to have experience across various areas: PR and brand management, report writing and developing case studies.

The role is based at our state-of-the-art children’s hospice just outside Maidenhead.

Join our vibrant and supportive fundraising team! This position is ideal for someone who excels at relationship-building and is passionate about making a difference in their community by working for a local charity.  We're looking for someone who thrives on building strong relationships with corporate partners and local businesses across Berkshire and nearby counties, helping to generate essential income for our charity. This includes assisting with the organisation and delivery of events.

You'll leverage your creativity and professionalism to manage and grow existing corporate partnerships, while proactively seeking new business opportunities by undertaking research, create compelling proposals for a range of audiences and pitching to companies to secure their support. It you have the transferable skills to succeed, no formal fundraising experience is necessary. 

In addition to a competitive salary, we offer generous annual leave, access to a pension scheme, private medical insurance, and life assurance. You'll also enjoy free on-site parking and the benefits of our Employee Assistance Programme.

WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations. 

ABOUT THE ROLE 
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively. 
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time. 
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.

Candidates must have the Right To Work in the UK

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy. 

This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services. 

You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

To apply

• Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
• Visit our website to download an application form
• Submit your completed application form via our website

Please note that we do not accept CVs as applications.

Closing date for applications: 9am on Monday 12 May 2025 
First-round interviews: 21 or 22 May in central Birmingham

Location: Hybrid – your time will be split between our office/venue on Bristol Harbourside, and your home or wherever you like to work.

We’re happy to support flexible working – both through hybrid working and your working pattern. You just need to be able to attend key meetings, have some crossover with the rest of the Development team and deliver the responsibilities of the role.

Department: Development 

Report to: Development Manager 

Responsible for: N/A 

Salary: £26,000 - £29,000 per annum pro rata (£15,600 - £17,400 per annum) 

Contract: 18 months fixed-term contract 

Working hours: Part-time, 22.5 hours a week (0.6 FTE), flexible over 3, 4 or 5 days. Occasional working outside of normal hours, including travel, may be required.

About the role 

We The Curious is about to enter an exciting new phase in its mission to connect and empower everyone through shared creative science learning experiences. It is now a year since we reopened and there is plenty to celebrate in our 25th Anniversary Year. We have exciting projects which range from community and educational outreach through to preparing for some major capital projects for which we must develop and cultivate support. 

The Development Team is responsible for fundraising across the whole organisation and the stewardship and development of our donors and supporters. The other members of the team are the Development Team Manager, Development Manager, Trusts and Foundations Manager and the Development Team Account Manager. We are looking for a Fundraiser to join the team, to help us maximise and unlock some very exciting opportunities. 

The Fundraiser will primarily focus on engaging businesses and Trusts & Foundations.  You will use your skills in research to identify funding opportunities, build relationships and write and submit proposals.

You will need to be organised and enjoy working flexibly to support multiple projects. You will enjoy building relationships both internally and externally, networking and have strong verbal and written communication skills. 

What will you do in this role? 

Role specific responsibilities 

Cultivating Support: 

_Research new funding opportunities, including companies, trusts and foundations, and statutory/government funders. 

_Prepare and adapt funding proposals which meet deadlines and specific application criteria. 

_Work closely with internal departmental teams to ensure funding proposals accurately reflect their projects intended objectives. 

_Cultivate potential funders, including managing on-site visits and events, phone calls and delivering presentations to secure support. 

Stewardship and administration: 

_Work with project teams and Account Manager to develop a plan for any new donor to ensure they are appropriately managed, recognised for their support and reporting and evaluation requirements from the outset.

_Support the migration of Development Team records into our new Customer Relationship Management (CRM) database, Tessitura, keeping information up to date and easy to find.

_Occasionally support the Development Team to organise and attend events during and outside normal working hours to support the cultivation and stewardship of donors and supporters.

Team Support: 

_Develop and maintain your knowledge of planned activities at We The Curious, across all departments, to present our work persuasively to finders and partners. 

_Contribute to the Development Team annual strategies and business planning. 

General responsibilities 

_Embody and demonstrate our values; Collaborative, Creative, Inquisitive, Playful, Progressive.  

_Safeguarding - Responsible for carefully following safeguarding policies and procedures and raising any concerns to your manager or the Designated Safeguarding Officer. 

_Fundraising - Promote charity messaging wherever possible, with support from the Development and Marketing teams. 

_General responsibility for departmental compliance with GDPR. 

_Occasional out of hours work and travel to events. 

What we’re looking for from you 

You do not need to have experience of being a fundraiser to do this role. Our experienced team are happy to develop an enthusiastic and proactive individual who can demonstrate they have transferable communication, written and research skills.

Essential 

_We are looking for a professional, confident and enthusiastic communicator who enjoys talking on the phone, face to face and in meetings.

_Confident with Microsoft packages such as Word, Excel and Power Point 

_Strong written skills, both in preparing and adapting documents 

_Good organisational skills so that you can multi-task between several projects at once. 

_You need to be invested in learning more about charity fundraising, however you do not necessarily need to have worked for a charity or culture/heritage organisation before.

Desirable 

_Some experience of working with income budgets, audited accounts and internal financial reports. 

_Experience of working with CRM databases. 

_A demonstrable interest and commitment to the work we do, within the Development Team but also more generally as a charity, to make science learning more inclusive. 

Application process 

Deadline for applications: Friday 25th April at midnight. 

Interview date and location: Tuesday 13th May 2025 at We The Curious. 

Start date: Approximately 9th June 2025. 

Application process:

If you would like to apply, please complete the application form. It contains questions designed to assess your interest in and suitability for the role.

Please don't send in CVs or cover letters as we don't review them.

We appreciate interviews can be stressful, so we try to make them more of a conversation and a chance for you to tell us about how your skills and interests make you the right person for the role.

If you are invited for an interview, we'll send you the questions that you'll be asked beforehand so that you have time to prepare.

If you have any particular needs or requirements, please do let us know so that we can make the required adjustments.

Support during the process 

We The Curious is a Disability Confident Employer and we welcome applications from candidates who self-assess themselves as having a disability. We will guarantee an interview to applicants who advise that they have a disability and who meet the minimum criteria for a job vacancy. To help you, under the Equality Act 2010 a person is defined as having a disability if a) they have a physical or mental impairment, and b) the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. 

We want to work with you to ensure the recruitment process is accessible for you. 

If you are disabled, neurodivergent, or if you have a long-term health condition, we’ll be happy to make reasonable adjustments to our processes for you. 

You’ll have the opportunity to let us know about any adjustments you may need throughout the application and selection process. We’ll continue this conversation if you join us as a staff member, and we’ll work with you to make sure you have the adjustments you need to succeed in your role. 

Examples of adjustments could include: 
_providing alternative formats at every stage 
_options to apply  
_extra time for tasks 
_providing some extra information about what to expect 
_office orientation before an in-person interview. 

Including everyone  

We value the positive impact greater representation will have on our organisation, programmes and culture. It’s our goal to become an inclusive place to work and for our teams to better reflect our city and the people who visit us.  

We welcome applications from people of all lived experiences and particularly those that are not well represented* in the science centre sector.  

*By not well represented we mean people with lived experience including but not limited to:​ 
_African and African-Caribbean heritage 
_South Asian and East Asian heritage  
_Global Majority
_Disabled 
_Neurodivergent  
_Visually Impaired  
_Deaf community 
_LGBTQIA+ and/or non-binary    
_Working class background 
_Didn’t go to university or first in your immediate family to attend University 

Working with us 

We value the people that work with us. Our staff have access to the following: 

Wellbeing & support 

_Flexible working 

_Hybrid working (if suitable and stated for role) 

_Cycle to work scheme 

_Free yearly flu jabs and eye tests 

_Paid sick leave for physical and mental health 

_Mental Health First Aiders 

_Confidential advice & counselling through the Employee Support Programme 

Leave 

_25 days holiday in addition to bank holidays (all pro-rata). 

_A day of extra holiday for every 5 years’ service. 

_An amount of paid leave for emergency dependent care, domestic emergency leave and compassionate leave. 

New Parent Policy 

We are proud to be a family friendly organisation, which is why we work to develop our people practices in line with that value. We have recently introduced a none gendered approach to Maternity and Paternity, re-branded as  our “New Parent Policy”. There are eligibility criteria and terms and conditions but the key take away is that anyone who is due to become a new parent, regardless of their gender, can take 1 year off work, and we’ll pay your full salary for the first 5 months. 

Facilities & discounts 

_Free tickets to the venue for you and up to four guests, plus 12 additional entry tickets per calendar year to give away. 

_15% off in the We The Curious café

_20% off in our shop 

_Range of discounts with local businesses and free entry to other local attractions. 

_Social events 

_Secure cycle storage 

Pension 

_We offer a pension scheme with 5% company contributions. 

Death in service benefit 

_Four times your annual salary. 

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

The Executive Assistant (EA) will provide high-level administrative support to Amna’s CEO, Senior Leadership Team (SLT) and Board of Trustees. This includes administrative help such as managing calendars, drafting communications and briefings, planning, and organising meetings, inbox support, travel, office administration and personal assistance. It also includes working on and managing special projects including research, data analysis, preparation for public speaking, writing and research. 

This dynamic and creative position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The ideal candidate will have excellent communication skills including strong written and verbal skills, the ability to work with little supervision, and manage simultaneous priorities within the leadership team.

The role holder will report to the CEO. 

Key areas of responsibilities: 

CEO/SLT Support 

• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer", staying attuned to the internal and external environment and keeping the CEO updated on relevant issues. 

• Anticipate the needs of the CEO and SLT in advance of meetings, conferences, and public appearances. 

• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and SLT team, including those of a highly confidential or critical nature. 

• Liaise between the CEO and SLT to ensure regular communications and smooth decision-making. 

• Provide sophisticated calendar management for Amna’s CEO and the SLT. Prioritize inquiries and requests while troubleshooting conflicts and exercising tact; make judgements and recommendations to ensure smooth day-to-day engagements. 

• Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s and SLT members style and Amna’s values and policies. 

• Work with the Senior Leadership Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships. 

• Writing and managing documentation and data sets for the CEO and SLT as needed, including briefing papers, correspondence and talking points. 

• Leading and managing special projects including research for Amna’s, CEO’s and SLT’s contribution to future books, podcasts and articles. 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 

Admin and travel management 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 

• Ensure compliance with organizational policies and procedures in all administrative functions 

• Assist in the preparation and execution of organizational events. 

• Research and propose the most efficient and cost-effective travel options, including flights, trains, and accommodations. 

• Secure necessary travel documents, such as visas, passports, well in advance. 

• Prepare detailed travel itineraries, including transportation, accommodation, meeting times, and addresses. 

• Book accommodations that suit the requirements of the trip, ensuring comfort and proximity to meeting venues. 

• Manage group bookings for team members traveling together to streamline costs and logistics. 

• Handle travel expense reports, ensuring compliance with Amna policies and timely reimbursement. 

• Occasional travel may be required.

Board support 

• Manage due diligence and onboarding processes for new Trustees, ensuring compliance and accurate record-keeping. 

• Organize tailored training sessions for Board members. 

• Maintain up-to-date records of Board members, including contact information, terms of service, and compliance documents. 

• Assist Board members with travel expense claims and ensure accurate processing. 

• Compile, organize, and distribute materials for Board meetings, including reports and presentations. 

• Edit and format Board papers to ensure consistency and professionalism. 

• Coordinate logistics for Board meetings, including scheduling, venue arrangements, and required technology or equipment. 

• Attend Board meetings to provide administrative support, take minutes, and document actions and decisions. Distribute minutes promptly and track follow-up actions. 

• Develop and implement comprehensive induction plans for new Trustees. 

• Facilitate introductions and provide orientation materials to integrate new Board members effectively. 

Governance and Compliance 

• Support the CEO and committee chairs in adhering to the organization’s governance framework. 

• Maintain a centralized, up-to-date register of governance documents for easy access by senior staff and Trustees. 

• Ensure the organization complies with GDPR regulations in relation to all Board activities. 

• Work with the CEO and Chair to ensure the Board is informed about safeguarding practices and remains accountable. 

• Support emerging governance practices and Trustee development in partnership with the CEO and Chair. 

• Plan and execute Trustees’ regulatory obligations, including registering them with appropriate bodies. 

  Qualifications and Experience:  

• Minimum of 4-7 years of progressively responsible and diversified administrative experience, experience as an Executive Assistant or similar role. 

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders. 

• Excellent research skills and experience in writing briefing papers 

• Exceptional organizational skills and impeccable attention to detail. 

• Ability to work both independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. 

• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials. 

• Able to maintain a high level of integrity and discretion in handling confidential information. 

• Demonstrable commitment to Amna values and mission. 

• Legal understanding or experience with the Charity Commission is preferred. 

• Non-profit board experience is preferred. 

Behaviors and Attributes:   

• Initiative & ownership: Proactively takes responsibility for tasks and follows through without needing direction.

• Anticipatory approach: Demonstrates the ability to think ahead, foresee potential challenges, and propose thoughtful solutions before issues arise.

• Decision-making skills: Exercises good judgment and makes informed, timely decisions within their scope of responsibility.

• Adaptability & resilience: Staying calm under pressure and adjusting to shifting priorities.

• Emotional intelligence: Strong interpersonal skills to navigate relationships and manage competing priorities diplomatically. 

• Active listening: Understanding the needs of the CEO, board, and SLT to anticipate requirements. 

• Confidentiality & discretion: Consistently handles sensitive and confidential information with the highest level of professionalism and trustworthiness. 

Work Location and Environment  

This role is a hybrid job opportunity, and open to applicants in London, UK. 

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 38,000 GBP per annum.   

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of May 5th. 

Interviews: week of May 12th.

Only Shortlisted candidates will be contacted.  

Want to use your Communications and Marketing skills to help combat the crisis of homelessness? 

As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation. 

WHO WE ARE  

The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.  

Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.  

When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.  

We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.  

JOB OVERVIEW AND OBJECTIVES 

This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy. 

Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach. 

A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website. 

KEY RESPONSIBILITIES AND DUTIES  

• Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences. 

• Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope. 

• Produce dynamic newsletter content that strengthens reader engagement and drives action. 

• Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice. 

• Handle press enquiries and proactively promote 999 Club’s work across media channels. 

• Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth. 

• Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support. 

• Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates. 

• Produce regular reports, data and analytics on social media and website activity to inform strategy.

• Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings. 

• Maintain and update the WordPress website, applying best practices in SEO and accessibility. 

• Support colleagues with research, case studies, consultations, and other initiatives.

• Stay at the forefront of digital trends by networking, researching, and attending CPD and training.  

• Engage with the wider sector on regional and national campaigns. 

PERSON SPECIFICATION 

Qualifications 
Desirable: 

• Evidence of Continuing Professional Development e.g. courses, training, other or qualifications. 

• Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession. 

Experience and knowledge 

Essential: 

• Proven expertise in communications, marketing, and brand development. 

• Strong customer service and public relations skills. 

• High confidence with IT systems and a willingness to learn new platforms. 

• Experience maintaining a CRM database. 

• Experience in website design, management, and upkeep. 

• Hands-on experience managing social media for an organisation, charity, or company. 

• Ability to create high-quality, branded designs using Adobe and Canva. 

Desirable: 

• Experience working in a community organisation or charity. 

• Knowledge of best practices related to homelessness. 

• Experience writing press releases and building relationships with media contacts. 

• Experience developing and/or managing Membership or Patron schemes. 

• Experience working with legacy media. 

• Knowledge of digital innovation and online fundraising. 

Skills and personal characteristics  

• An ability to be dynamic and to think creatively and strategically. 

• A solutions-focused mindset with a proactive approach to problem-solving. 

• Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively. 

• A commitment to lifelong learning and your own Continuing Professional Development. 

• A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working. 

• Excellent written and verbal communication skills. 

• Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope. 

• Adept at building relationships with colleagues, service-users (members) and partner organisations. 

• A people-centred, compassionate, and non-judgemental approach. 

• A belief and enthusiasm for 999 Club’s mission. 

• A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice. 

Expectations for all 999 Club staff 

• Adhere to 999 Club’s policies and procedures at all times. 

• Demonstrate and uphold the values of 999 Club in all interactions. 

• Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients. 

• Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team. 

• Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed. 

Safeguarding 

This post is subject to… 

• An basic Disclosure and Barring Service (DBS) check. 

• Two satisfactory references. 

• 999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment. 

This role is exempt from the Rehabilitation of Offenders Act. 

How to apply 

Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications.. 

Equalities statement 

At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered. 

We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact. 

We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience. 

We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive. 

We're looking for an Outreach and Revenue Marketing Manager to join our passionate team at BeyondAutism—someone who can spot an opportunity, shape a compelling campaign, and isn’t afraid to think big when it comes to impact.

This is more than just a marketing role. It’s a chance to lead income-generating campaigns, grow our Outreach training services, and work alongside a dedicated team committed to transforming lives.

Whether you’re from the charity world, education, or the private sector—if you’re ready to apply your skills to something with real social value, we want to hear from you.

What you'll do:

• Lead on innovative marketing and lead generation strategies

• Collaborate across marketing, outreach and fundraising teams

• Use insight and creativity to drive new business and partnerships

• Help ensure our outreach services reach more families, schools and professionals than ever before

You’ll bring a blend of strategic thinking, entrepreneurial flair, and hands-on marketing experience. CRM savvy (Raiser’s Edge or similar) and a knack for turning insight into action are key.

We’re looking for someone who’s excited by growth, undaunted by targets, and motivated by the idea of building something that matters.

Application deadline: 25 April 2025

BeyondAutism is committed to safeguarding children and young adults and expects all staff to share this commitment. An enhanced disclosure will be required for the successful applicant

We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.  

The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.