Individual Giving Jobs

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a Senior Individual Giving Officer - Retention for:

• Retention Campaigns – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.

• Retention Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.

• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.

• Compliance & Regulation Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.

If you are a detail-oriented person, with experience in supporting retention campaigns, looking for a role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 14th April, 8.00 am UK time.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Job Title: Individual Giving and Legacies Manager

Salary:  £38,000 - £40,000

Responsible to:Head of Fundraising, Ruth Strauss Foundation

Accountable to:  Board of the Ruth Strauss Foundation

Hours per week:Monday-Friday 9.00am – 5.00pm

Location:Hybrid: minimum 2 days a week in London office

Job Purpose

The Ruth Strauss Foundation is looking to grow its fundraising team and this role will play a pivotal part in developing Individual Giving for the organisation. This role will lead the Individual Giving and Legacy programme, responsible for building the database of regular givers, introducing new campaigns and products to acquire new donors and increase retention rates and lifetime donor value.

This role will be responsible for developing a supporter centric marketing strategy generating a supporter journey which drives excellent supporter experience, creating a RSF family of donors. This role will develop products for in memory fundraising and build our legacy programme from scratch, developing a legacy fundraising strategy and subsequent comms plan and journey.

Key Relationships:

• Head of Fundraising
• Head of MarComms & Digital
• Head of Mission Services
• Head of Finance
• RSF Individual Supporters
• Gift in Wills organisations

Key Responsibilities

• Deliver RSFs Individual Giving and Legacy programme, ensuring the programme meets budgeted income and spend.
• Manage a portfolio of campaigns, owning a personal income target of over £300k
• Produce a regular giving strategy to generate growth in income and acquisition/retention numbers
• Develop robust supporter centric supporter journey’s, feeding into a wider onward journey to increase the lifetime value of our donors
• Produce a legacy strategy to introduce legacy fundraising to RSF, growing a database of legacy pledgers through sensitive and impactful legacy marketing
• Introduction of new appeal campaigns and individual giving products to the individual giving portfolio
• Develop products to support in memory fundraising
• Utilise audience analysis and sector trends to generate compelling supporter communications, connecting to supporter motivations and interests.

Key activities

• Produce a 3 year programme strategy for Individual Giving and Legacy fundraising contributing to the ambitious growth strategy for RSF
• Project management of a year long Individual Giving communications plan and associated campaigns/products.
• Produce a marketing strategy for our individual givers which focusing on increasing the number of new donors acquired as well increasing retention, average value donated and gift aid conversions of our existing database.
• Introduce new in memory products and campaigns to support fundraisers wishing to raise funds in memory of a loved one.
• Introduce a legacy marketing strategy to grow legacy fundraising at RSF, introducing KPIs to monitor impact across pledgers and intenders
• Establish business rules for recording Individual giving data on Salesforce to ensure that future analysis of the programme is robust and reliable
• Introduce new fundraising campaigns to reach new audiences and re-engage with existing donors
• Project management and delivery of existing Individual giving campaigns
• Introduce new individual giving campaigns to the portfolio, identifying key opportunities in the year using audience understanding, aligning with RSF’s strategy
• Work closely with gift in wills organisations to grow RSF’s legacy fundraising, reaching new audiences, connecting with solicitors across the UK
• Work with the Head of Finance to develop a legacy administration process
• Budget management and post activity delivery metric analysis, ensuring a robust contingency planning process is in place
• Development of fundraising collateral in conjunction with campaigns/products
• Coordinate the marketing requirements for each activity, producing pre and post communications/marketing collateral – including working with external production companies where required
• Set up product/campaign processes including fulfilment and supporter stewardship
• Ensure all individual giving and legacy activities are compliant with fundraising code of conduct, GDPR and other IG processes/policies
• Conduct regular sector wide and competitor research to stay ahead of trends and maximiseopportunities for RSF

This Job Description reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the Fundraising team. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

Expertise required

• Exceptional experience of managing an individual giving programme, managing a range of campaigns/products of varying size and scale including acquisition activity, warm appeals and reactivation
• Excellent organisational and administrative skills including budget management, project management and prioritisation.
• Excellent data analytical skills, able to set up processes to capture data and analyse data to ensure strategic decisions are based on audience insight and analysis
• Experience of developing plans and budgets, and reporting against financial targets and key performance indicators
• Experience working with CRM systems and project planning tools
• Excellent communication skills – able to utilise data analysis to produce compelling fundraising communications, understanding supporter motivations, engaging audiences to generate fundraising growth.
• Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
• Strong relationship management across stakeholders of multiple levels and organisations.
• Innovative thinker who has experience of building successful fundraising campaigns from scratch
• A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace.
• Ability to keep calm under pressure and maintain a clear head
• Meticulous attention to detail
• Ability to undertake travel, including overnight stays where necessary

Personal Attributes

• Creative, results-driven, and proactive in approach
• Excellent multi-tasker
• Strong interpersonal skills to build positive relationships with a range of stakeholders 

How to apply:

We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.

Please share your CV and covering letter.

Interviews will be planned as applications come in. The application process may close early.

We take your privacy very seriously and promise to keep your details safe. Check our Applicant Privacy Policy to find out more.

About the Ruth Strauss Foundation

In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.

In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:

• Provide professional emotional support for families when a child is facing the death of a parent
• Facilitate collaboration and influence research in the fight against non-smoking lung cancers

The Individual Giving Manager will be responsible for developing and implementing strategies to grow and diversify individual giving income streams. This role will focus on managing and expanding our lottery, regular giving, cash appeals, in memory giving and raffles programs.

NRAS has an exciting opportunity for an Individual Giving Manager as we move into a period of expansion of the team and the start of our new 3 year strategy. The Individual Giving Manager will be responsible for developing and implementing strategies to grow and diversify individual giving income streams. This role will focus on managing and expanding our lottery, regular giving, cash appeals, in memory giving and raffles programs.

The National Rheumatoid Arthritis Society (NRAS), is the only organisation in the UK specialising in both rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.

Key Responsibilities

1. Lottery Promotion: 
   • Develop and implement strategies to increase lottery participation and income. 
   • Create and monitor a lapsed lottery journey. 
   • Manage relationships with external lottery providers. 
   • Ensure compliance with all relevant regulations and best practices. 
   • Plan and manage raffle campaigns to maximise participation and revenue. 
2. Regular Giving: 
   • Develop and implement strategies to grow our regular giving program. 
   • Manage donor retention and upgrade strategies. 
   • Analyse regular giving performance and optimise programmes based on insights. 
   • Manage the Membership recruitment process 
3. Cash Appeals: 
   • Plan and execute cash appeal campaigns, including direct mail and digital appeals. 
   • Analyse campaign performance and optimise future appeals based on insights. 
   • Collaborate with the communications team to create compelling appeal content. 
4. In Memory Giving: 
   • Develop and promote in memory giving opportunities. 
   • Promote the use of Tribute Funds and other related products. 
   • Ongoing stewardship of supporter in-memory. 
5. Other Activity: 
   • Lead and implement the individual giving donor journey, ensuring a seamless and engaging experience for supporters at all stages. 
   • Focus on retention and stewardship by maintaining and deepening relationships with existing donors, ensuring they feel valued and connected to the charity’s impact, and encouraging continued support. 

Position in Organisation

The post holder will report to the COO. This role is part of the wider fundraising team.The post holder will work closely with: 

• External fundraising contacts.
• Other charities and health professional organisations.

Qualifications/Experience

High levels of numeracy

Desirable:
Degree level or equivalent.
Fundraising qualification.

• Proven experience in individual giving fundraising, including lottery, cash appeals, in memory giving, raffles, and regular giving.
• Strong project management skills with the ability to manage multiple campaigns simultaneously.
• Ability to analyse data and use insights to inform plans.
• Excellent interpersonal and presentation skills.

• Work with volunteers.
• Understanding of voluntary sector.
• Understanding of the health sector.

Knowledge/skills

• Excellent written and oral communication skills.
• Proficient use of Microsoft Word; Excel; PowerPoint.
• Proficient use of databases and data management.
• Knowledge of fundraising regulations and best practices. 
• Use of Salesforce database.
• Understanding of the health environment.
• Understanding of rheumatoid arthritis and its treatment.

Personal circumstances/attributes

• Willingness to adapt and learn new skills.
• Ability to work under pressure and to deadlines.
• Ability to manage competing deadlines.
• Highly motivated and results-oriented.
• Expectation of planning to be realistic and achievable.
• Positive outlook and approach.
• Calm under pressure.
• Full driving licence and car owner.

Other Responsibilities

Marketing. 

• Work with Communications team, where appropriate, to develop and create compelling cases for support and social media content. 

Other Duties 

• Assisting the Fundraising team in supporter care roles when required, including dealing with telephone, post and email enquiries, donation processing, merchandise and event attendance.
• Possible travel throughout the UK, involving some overnight stays.
• Attendance and participation in team meetings.
• Any other duties as requested.

Representing NRAS

Represent NRAS to external stakeholders, funders and partners promoting it as a respected, trusted and ambitious charity resulting in fruitful and mutually beneficial partnerships, successful funding and effective collaborative working. 

NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy. 

All employees must work responsibly within the health and safety policy of the organisation and ensure they are observing this at all times. 

Benefits

• Competitive salary.
• Generous holiday allowance – 28 days with additional long service accrual.
• Pension scheme.
• Employer Assistance Programme with Health Assured.
• Professional development opportunities.
• Flexible working arrangements.
• Supportive and collaborative work environment.

How to apply

If you wish to apply, please submit your current CV and a cover letter.
When writing your cover letter, please ensure that you provide specific examples to demonstrate your competencies, achievements and skills addressing the specific criteria set out. We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job. Any previous video and design work you can show will also be beneficial.

We believe that diversity drives innovation and success. We are committed to creating an inclusive environment where every team member feels valued and respected.

We welcome candidates of all races, ethnicities, genders, ages, religions, abilities, and sexual orientations. We also encourage applications from individuals with unique perspectives, experiences, and skills. Our goal is to build a workforce that reflects the rich diversity of our community and fosters a culture of inclusion and belonging.

If you are passionate about making a difference and want to be part of a dynamic and supportive team, we would love to hear from you.

For all recruitment applications, the NRAS Applicant Privacy Policy is available in PDF form, if you require a copy please contact the Office Manager.

The Talent Set are delighted to be working with RABI to find their Individual Giving Officer. RABI offers a flexible working environment with hybrid working 2 days per week from their office in Oxford. 

You be primarily responsible for developing, marketing and managing individual giving together with working across other fundraising disciplines. You will be a key member of the fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.

The Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of their recently appointed fundraising agency, who you will manage the relationship with week by week.

Key Responsibilities:

• Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors. 

• Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters. 

• Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target. 

• Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets. 

• Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings. 

• Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.

Person Specification: 

• Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing). 

• Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results.

• Planning, delivering and managing individual giving programmes. 

• Delivering donor recruitment and retention projects from initiation to completion. 

• Proven track record of meeting or exceeding targets from unrestricted donations. 

• Presenting confidently to a variety of audiences. 

• Building relationships and maximising engagement with donors and supporters.

• Able to create and tailor engaging and emotive copy for a range of different channels. 

• A positive and creative approach to work, with the ability to multitask. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you driven by a desire to share God's kingdom and alleviate suffering? Do you have a passion for fundraising and building strong relationships with supporters? Do you thrive in a team environment with ambitious targets? If so, we have an exciting opportunity for you!

About Us: BMS World Mission, founded in 1792, is a Christian mission organisation working in around 30 countries across four continents. We are dedicated to making Jesus known worldwide and transforming the lives of those we serve.

The Role: We are seeking an enthusiastic Individual Giving Officer to join our team. In this role, you will play a key part in our fundraising strategy, supporting sustainable growth and ensuring our supporters feel valued.

What You'll Do:

• Manage direct mail appeals and develop innovative approaches to increase supporter retention and acquisition.
• Support the creation of new fundraising products and use our database to generate insightful reports on individual giving.
• Champion supporter care by ensuring every interaction with our supporters is inspiring and uplifting.
• Collaborate with a friendly, encouraging, and supportive team to achieve success.

What We're Looking For:

• Ambitious individuals who are quick learners and eager to develop their communication and technical skills.
• Talent, potential, and a positive attitude are just as important to us as qualifications and experience.
• If you are dedicated and enthusiastic about supporter engagement and fundraising, we want to hear from you!

Why Join Us?

• Be part of a mission-driven organisation making a real difference in the world.
• Work with a supportive and collaborative team.
• Grow your skills and career in a dynamic and rewarding environment.
 

ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.

Are you a passionate and driven leader looking for an exciting opportunity to make a real impact? We’re seeking a dedicated Head of Fundraising to play a key role in our dynamic Income Generation team.

As a key leader in this role, you’ll develop and implement innovative fundraising strategies, engaging individual donors while strengthening relationships with current and prospective supporters. Your work will ensure donors feel valued and appreciated, helping to drive our mission forward.

If you are committed to making a difference and want a rewarding role where your efforts provide care and support to those who need it most, we’d love to hear from you!

Key Responsibilities of the role include:

• Set and deliver a clear strategy to grow the active donor base and maximise long-term sustainable income from all individual giving income streams. Implement a strong multi-channel direct marketing fundraising programme to achieve this.
• Include setting realistic forecast models and targets to achieve desired outcomes.
• To be responsible for developing an effective integrated communications programme for cash donors and regular givers.
• Utilise audience segmentation and database insights to extract, analyse and segment data. Implementing clear strategies and supporter journeys that drive growth in target audiences, income and lifetime value.
• Provide strong leadership to the team to achieve targets. Lead and own effective reporting using internal and external benchmarks by setting clear, measurable KPIs driven by data and insight.

Essential Requirements:

• Proven success in Individual Giving fundraising, with experience in acquisition and retention strategies.
• Extensive experience in direct marketing and income generation across various media, driving growth in donors and income streams (retention, cash, in-mem, lottery, legacy).
• Strong track record in securing income through lottery schemes, including managing canvassing agencies, Gift Aid, and gambling compliance.
• Data-driven, experienced in setting and reporting on KPIs to drive results.
• Effective leader within both their team and the wider organisation.

This post is subject to Standard DBS clearance. UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024.

We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, which do not require sponsorship as a Skilled Worker now or in future.

Application Deadline: 4th April 2025

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Are you ready for your next position in Individual Giving? In this new role you will be primarily responsible for developing, marketing and managing individual giving. As a key member of the fundraising team you will produce compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory.

To thrive in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices.

This is a hybrid role with 2 days a week in the Oxford office.

The Charity
A social welfare charity committed to providing financial, emotional and practical support and services.

You will be joining a long standing well respected organisation with access to competitive employee benefits which include, Free onsite parking, Options for flexible working, 28 days holiday plus bank holidays, Employee Assistance Programme, Life Assurance (3 x salary) and a Pension scheme that offers 10% employer contribution.

The Role
Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.

Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns.

Manage the newly appointed fundraising agency.

Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.

The Candidate
Experience of using direct marketing methods to recruit, retain and develop supporters.

Previous direct marketing or transferrable experience, this should include project managing or assisting a project manager to plan and deliver activity and evaluate results.

Experience planning, delivering and managing individual giving programmes.

Experience of delivering donor recruitment and retention projects from initiation to completion.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’re seeking an Individual Giving Manager to join our Fundraising team. In this role you will lead on regular giving, appeals, major donors, legacies and the development of our lottery product.

Together with our Marketing and Communications team you’ll develop and implement a portfolio of inspiring campaigns and appeals that connect with our existing supporters, as well driving the acquisition of new supporters particularly through regular giving. You’ll also collaborate with colleagues to shape, refine, and execute our fundraising strategy.  

You will have a good understanding and knowledge of growing individual income streams, combined with a natural ability to collaborate across teams and enjoy creating new and exciting fundraising appeals and campaigns. Most importantly you must have a passion for fundraising and the ambition to grow income and increase donor recruitment and retention.

Individual Giving Manager

35 hours per week
£30,993 - £34,106 per annum
Location: York, Stirley or Potteric Carr (Doncaster) with hybrid working
 
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint an Individual Giving Manager.
 
Are you a passionate and ambitious fundraiser looking to make a positive impact for wildlife in Yorkshire? Yorkshire Wildlife Trust is seeking an Individual Giving Manager to grow our individual giving programme. Sitting within the fundraising team you will lead on appeals, individual giving, donor stewardship events and the development of the existing mid-level and major donor programme. In this role you will collaborate closely with colleagues across the county to maximise income generation and share best practise. 
 
The focus of the role is to generate fundraised income from individual donors including HNWI’s. You will develop and implement a portfolio of inspiring campaigns and appeals that aim to connect with our existing supporters, as well driving the acquisition of new supporters, particularly through regular giving. You will also grow our fundraising revenue, building a robust major donor prospect portfolio, forging meaningful connections with our existing and new donors and nurturing long term relationships. As a member of the fundraising team, you will collaborate with fellow fundraisers and the Head of Fundraising to shape, refine, and execute our fundraising strategy. 
 
You will have a good understanding and knowledge of growing individual income streams, combined with a natural ability to collaborate across teams and enjoy creating new and exciting fundraising appeals and campaigns. Most importantly you must have a passion for fundraising and the ambition to grow income and increase donor recruitment and retention. This is a brilliant role for someone looking to further their experience in individual giving and work as a senior member of the fundraising team. 
 
How to apply:
 
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: 11 April 2025
Interview date: 28 April 2025

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
 
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Are you a strategic & creative Individual Giving leader keen to take the next step? We’re partnering with Tommy's to recruit for a Head of Individual Giving & Engagement to lead an ambitious strategy to grow the charity’s supporter base, collaborating with a thriving Marketing & Engagement team and broader Public Fundraising colleagues.

Tommy’s is the UK’s leading pregnancy charity, funding groundbreaking research to ensure safer pregnancies for all as well as providing accessible information and support for all. Over the past 30 years, they have shaped national healthcare guidelines, made huge progress in breaking the silence surrounding pregnancy loss and pushed for systemic change in maternity care to address health inequalities.

Key duties for this role include:

• Developing and leading the individual giving strategy & budget, leading a team of two Individual Giving Managers to drive a programme that inspires action and giving.
• Driving successful supporter acquisition campaigns to grow the charity’s supporter base, focusing regular giving.
• Leading on innovation and new product development within the Individual Giving team, developing new products to acquire and retain supporters based on audience insights and sector trends.
• Overseeing authentic and powerful public fundraising campaigns, working closely with the Marketing and broader Public Fundraising directorate to ensure alignment from a storytelling and brand messaging perspective.
• Lead the Legacy and In-Memory strategy and plan for the charity, ensuring robust supporter journeys and a high standard of stewardship to increase the lifetime value of supporters.

We’re looking for the following skills & experience for this role:

• Experience of managing a multifaceted, £1M+ Individual Giving programme across acquisition and retention, across a variety of offline and digital channels and products.
• Demonstrable evidence of success in increasing Individual Giving income in line with agreed fundraising targets.
• Experience of developing Individual Giving programmes from test and learn cycles, including product and campaign development.
• A confident and empathetic people leader with experience of leading and inspiring teams.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Talent Set is partnering with ellenor in their search for a Head Of Individual Giving. This role will lead on income from appeals, digital acquisition, in-memory giving, lottery, legacy, and philanthropy. You'll lead a talented team of four, developing and implementing strategies to build a strong and active supporter base across diverse audiences. This is great opportunity for an individual giving manager looking for career progression into a Head of Individual Giving role.

About the Role:
As a key member of our Income Generation team, you'll be instrumental in developing and executing a growth plan to maximise income and supporter engagement. You'll leverage your expertise in team leadership, data segmentation, and supporter behaviour analysis to drive significant fundraising growth. You'll also play a critical role in fostering long-term supporter loyalty and ensuring exceptional donor care.

Key Responsibilities:

• Strategic responsibility and leadership of Individual Giving, with income responsibility of circa £2 million
• Lead and motivate a team of four fundraisers.
• Drive growth across all Individual Giving income streams (appeals, digital, in-memory, lottery, legacy, philanthropy).
• Utilise data analysis and segmentation to optimise campaigns and supporter journeys.
• Manage budgets and financial reporting, forecasting as needed
• Ensure compliance with charity law, GDPR, and fundraising best practices.
• Cultivate strong relationships with donors and stakeholders.
• Develop innovative fundraising propositions and products.
• Oversee direct marketing campaigns across online and offline channels.
• Manage and optimise the database.

About You:

• Proven track record in Individual Giving fundraising, experience with lottery would be of benefit
• Strong leadership skills and experience managing a team.
• Data-driven approach with experience in setting and reporting on KPIs.
• Excellent communication and presentation skills.
• Strong understanding of fundraising technology and CRM systems
• In-depth knowledge of charity law, GDPR, and fundraising regulations.
• Experience in budget management and financial reporting.
• Supporter-focused with a passion for building lasting relationships.

What We Offer:

• Salary: circa £41,000
• Opportunity to make a significant impact on a vital cause.
• Mix of home based and being at site, 2-3 days a week

We highly encourage you to submit your CV as soon as possible to be considered for this exciting opportunity as interviews are taking place on a rolling basis.

Please note that due to the high volume of applications, we may not be able to respond to every applicant, but we truly appreciate your interest.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Take the next step in your fundraising career by leading the growth of our Individual Giving program! This exciting role puts you at the heart of developing innovative campaigns, inspiring generosity, and building a strong pipeline of donor support. You’ll have the opportunity to shape creative fundraising strategies that engage supporters and secure vital donations to sustain and grow our impact.

This role is perfect for someone who thrives on planning and executing successful campaigns, can translate data into compelling stories that inspire giving, and enjoys building meaningful connections with supporters.

You will play a key part in managing a smooth and engaging donor journey, ensuring supporters feel valued and connected to our mission.

Joining a dynamic and supportive team within a values-led organisation,you will make a strong contribution to our culture of inclusivity, respect, and shared purpose as we work to prevent food waste and support vulnerable communities across Sussex and Surrey.

We are committed to building a diverse, inclusive and equitable workplace, so if you like the look of this role and even if your past experience doesn’t align perfectly with everything in the job description, we would still like to hear from you! You may be just the right candidate for this or other roles.

If you have a background in individual Giving, a passion for fundraising and a commitment to making a positive impact, we encourage you to apply. Join us and be a part of our dedicated team making a difference in the lives of those we serve. 

This is your opportunity to make a real difference!

Nottingham Hospitals Charity is looking for an experienced and target-driven Individual Giving and Legacy Fundraising Manager to join our team and play a crucial role in growing our unrestricted IG fundraising income.

You will be responsible for the development and implementation of the NHC’s individual giving plan, including developing and delivering supporter acquisition, retention and stewardship plans with a focus on growing long-term sustainable income, reach and engagement. You will prioritise supporter experience, ensuring each supporter receives excellent service; making sure they feel valued and understand the impact of their support. You will also be responsible for legacy and in-memory activity including working with the marketing team to deliver impactful and respectful legacy giving campaigns.

As a small, dynamic team, we have big ambitions to grow our income by £1m in the coming years which will help us provide the best care for patients, staff and loved ones at our amazing local hospitals. IG and Legacy income will be vital in this strategy, so we need someone who has a vision for growth as well as creative, innovative ideas.
 

________________________________________________________________________________________

About Nottingham Hospitals Charity

Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.

Supporting the fifth biggest NHS Trust the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment and staff support programmes.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

Main duties of the job

Reporting to the Director of Fundraising and Comms, the post-holder will be responsible for fundraising from individuals across the East Midlands to increase annual income and awareness of Nottingham Hospitals Charity.  Working with a diverse range of prospects and donors, the post-holder will raise funds from individuals at all giving levels as well as cultivating and growing our legacy market. All this will be based on a sound fundraising approach and relationship development.  Working primarily with individual donors, prospects and suspects, the post-holder will also work together with our Corporate, Community, Comms and Marketing colleagues in support of our overall objectives.

KEY JOB RESPONSIBILITIES

• Achieve or exceed agreed income and productivity targets through successful development and management of IG fundraising
   
• Cultivate and grow income through engaging a portfolio of individual donors (from regular givers to higher value donors), legacy prospects and in-memory donors
   
• Develop and implement a creative and innovative IG fundraising action plan to grow income, generate new leads and manage ongoing relationships
   
• Work with the Head of Marketing to build and execute a plan to grow awareness and acquisition of regular and legacy sign-ups for all IG income streams
   
• Line management of the Fundraising Assistant, in partnership with the Senior Community Fundraising Manager
   
• Conduct prospect research to identify best prospects and plan approaches to introduce the Charity to secure support from low to high value donor
   
• Cultivate and develop relationships with new prospects, working closely with the Director of Fundraising on relationship development
   
• Provide effective relationship management and stewardship to provide support and develop fundraising activity to increase retention of IG givers, maximising lifetime value
   
• To engage with and steward a diverse range of IG donors where required
   
• To develop and implement creative fundraising initiatives to encourage IG and Legacy prospects to engage with Nottingham Hospitals Charity quickly and easily
   
• To plan and execute events and opportunities for IG donors, prospects and Legators to showcase our work
   
• To work with Fundraising colleagues to develop and support the events programme, particularly promoting opportunities to IG database
   
• Work closely with the Income Manager to ensure water-tight GDPR adherence and processes across the fundraising team
   
• To ensure the meticulous recording of all data on Raiser’s Edge and filing systems (including personal data and financial information)
   
• To work with Nottingham Hospitals Charity’s fundraising, administrative and IT systems and guidelines
   
• To represent Nottingham Hospitals Charity internally and externally as required
   
• To regularly work outside of regular office hours
   
• To undertake any other duties, which may be reasonably required

If you would like to chat more about the role, please contact Samantha Cousens at Nottingham Hospitals Charity.

Closing Date: Sunday 6th April

Individual Giving Officer

Do you have fundraising and direct marketing experience?

We are looking for two Individual Giving Officer’s to join a highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.

Position: CE352 Individual Giving Officer (two posts)

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Full-time, 2 x 35 hours per week positions available.

Salary: Circa £33,500 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 6 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 15 April 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products. 

You’ll be:

• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.

• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help grow income and supporter engagement. 

• Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.

• Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data and managing campaign costs.

• Responsible for maintaining and reporting accurate campaign results and reviews.

• Ensuring campaigns and gaming activities are fully compliant at all times

About You

We’re looking for two people who:

• Have experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team.

• Are fantastic at organising and prioritising a busy workload and knowledgeable of project management. 

• Love attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!

• In fact love data and insight and enjoy applying insight to campaigns

• Are great all-round communicators, with both internal and external audiences

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Individual Giving, Fundraising, Marketing, Communications, Project Management, Individual Giving Fundraiser, Individual Giving Fundraising, Fundraising Officer, Fundraising and Marketing Officer, Marketing Executive, Marketing and Communications, Communications Officer, Fundraising Project Manager, Campaign Officer, Marketing and Campaigns Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.