Impact And Insights Manager Jobs in Home Based

Data Insight Officer  
£26,813.56pa (FTE)

37.5 hours per week

About us:

At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.

Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role:

Are you passionate about using data to drive strategic decisions and make a real difference? Join our team as a Data Insight Officer!

At Bluebell Wood Children’s Hospice, we’re committed to making a meaningful impact, and data plays a critical role in achieving our ambitious goals. We’re looking for a Data Insight Officer to support our Income Generation team by providing data-driven insights, helping us optimise our fundraising and marketing efforts, and identifying opportunities for growth.

As the Data Insight Officer, you will:

· Analyse donor data to identify trends, patterns, and income-generation opportunities.

· Provide actionable insights to inform fundraising strategies and campaigns.

· Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

·         Generating income by collaborating with fundraising teams to design and evaluate initiatives.

· Manage and maintain the integrity of our CRM system (Donorflex), ensuring accurate data segmentation for targeted campaigns.

· Conduct market research to benchmark against industry standards and inform strategic planning.

· Prepare and present detailed reports and insights to senior management and board members.
 

What We’re Looking For:

Essential:

· Minimum 1 year of experience in data analysis, preferably within a fundraising or marketing environment.

· Proficiency in data analysis software and tools (e.g., Excel, SQL).

· Experience working with CRM systems (e.g., Donorflex, Raiser’s Edge) and data visualisation tools (e.g. Tableau,                Power BI).

· Strong analytical and problem-solving skills with the ability to interpret complex data sets.

· Excellent written and verbal communication skills.

· Strong organisational skills and attention to detail.
 

Desirable:

· Experience working within the charity or nonprofit sector.

· Familiarity with SEO strategies to support marketing and fundraising campaigns.

· Advanced knowledge of data visualisation and reporting tools.

Why Work With Us?
 

At Bluebell Wood Children’s Hospice, you’ll be part of a passionate team dedicated to making a positive impact. We offer a supportive work environment where your insights can directly influence our success. In addition to making a difference, we offer opportunities for professional development, flexible working arrangements, and the chance to be part of a mission-driven organisation.

We can offer the following benefits:

· 33 days’ annual leave with the option to buy and sell

· Sick pay

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

How to apply:

If you think you have what we are looking for, follow the link to our website where you can download and complete an application form.

Closing date: 2nd December 2024

Interviews:          11th December 2024

previous applicants need not apply

About The Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the prospect research manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028

In this role, you will be responsible for identifying and researching new major donors, trusts, and corporate prospects, ensuring that all data is accurately managed and compliant with GDPR and data protection laws. You will produce detailed, qualified donor profiles and briefing documents to support prospect meetings and events. Additionally, you will track and report on pools of prospective donors aligned with MAP's strategic priorities, helping to deliver qualified prospects at various giving levels to meet global fundraising targets. You’ll work collaboratively across the organisation to map networks of Trustees, Patrons, and other key ambassadors, while using fundraising analytics to manage the prospect pipeline and present findings to a range of audiences. You will also support the development of a Donor Prospecting Strategy with the Head of Philanthropy, and work closely with the wider fundraising team to maximise opportunities by leveraging CRM data and providing insights into warm supporters from other income streams.

About You

We’re looking for someone with a strong understanding of major donor, trusts, and corporate fundraising, and experience in philanthropy, fundraising practices, and donor motivations. You will be skilled in conducting in-depth research on high-net-worth individuals, company directors, and family trusts, ensuring compliance with GDPR, data protection, and charity law. You will have experience producing detailed donor reports and profiles and be comfortable using fundraising databases or CRMs. Strong analytical skills are essential, as is the ability to synthesise data and identify trends that support strategic decision-making.

You’ll be a clear and confident communicator, able to present your findings effectively to key stakeholders. With experience in managing a portfolio of potential donors and prioritising your work, you’ll be organised and results driven. We’re looking for someone who is passionate about our mission and values and committed to continuous professional development. You’ll also understand the importance of confidentiality and promote diversity and equality in the workplace. 

Duties and key responsibilities

Prospect Research and Reporting

• Identify new prospective Major Donors, Trusts, and Corporates, ensuring that data is well managed.
• Produce detailed, qualified profiles for existing prospects and donors, ensuring that all relevant data is captured on the database appropriately and in compliance with GDPR and data protection laws. Producing briefing documents for the purpose of prospect approaches in advance of meetings and special events.
• Build, track and report on pools of prospective donors for each of MAP’s strategic priorities, ensuring delivery of qualified prospects at various gift levels, to meet global fundraising ambitions.
• Work collaboratively across the organisation on a networking mapping exercise of Trustees, Patrons and other ambassadors of MAP.
• Ensure that the informed evaluation of fundraising analytics is used to effectively manage the prospect pipeline,applying up-to-date tools and research methods (including data mining and modeling). Presenting this analysis's results through various formats (including written reports and presentations) for a range of audiences.
• Work with the Head of Philanthropy and Partnerships to develop a Donor Prospecting Strategy.

Cross Team working

• Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team.
• Use information from the CRM to identify our warmest supporters from other income streams, providing insight and light research as necessary in collaboration with the wider fundraising team.

Person Specification

Knowledge / experience

• Experience / good understanding of major donors, trusts, and corporate fundraising.
• Experience with and understanding philanthropy principles, fundraising practices, donor motivations and wealth indicators.
• Experience in conducting structured background research on high-net-worth individuals, Company Directors, and/or family Trusts and Foundation boards and the ability to gather and effectively disseminate information from the public domain whilst adhering to GDPR, Data protection regulations and IoF and charity law.
• Experience producing accurate reporting on research on donors and creating in-depth profiles of existing and prospective donors.
• Experience using a database/CRM in a fundraising capacity.
• Experience of prospect research globally – including but not limited to the US and UAE is desirable.

Skills

• Ability to gather, analyze, and synthesize data from various sources.
• Expertise in using research tools and databases to find and interpret data on potential donors or prospects.
• Ability to identify trends and insights to support strategic decision-making.
• Skills in managing and prioritizing a portfolio of potential donors or clients.
• Strong written and verbal communication skills to present findings to key stakeholders.

Personal attributes and other requirements

• Commitment to anti-discriminatory practice and equal opportunities. 
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• Commitment to upholding the rights of people facing disadvantage and discrimination.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding. 
• Support and promote diversity and equality of opportunity in the workplace.
• Maintain and improve competencies through continuous professional development.
• Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data.
• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Philanthropy Manager 

Job Description and Person Specification 

Reporting to: Head of Philanthropy in the Fundraising Team 

Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. On occassion, you will need to be able to attend early morning breakfast visits therefore the post holder will need to live close to London.

The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. 

Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work  

Contract Length: Permanent

Salary: £37,500 

BACKGROUND 

Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.  Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK. 

The new UK government’s Children’s Wellbeing Bill outlined in the King’s Speech, includes a requirement for free school breakfast clubs in every English primary school. This is a fantastic start towards ending child morning hunger. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are introduced in a way that is hunger-focused and barrier free. In 2021, the Scottish Government, pledged a not yet enacted promise to provide breakfast to primary children. 

Thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams. 

This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good. 

JOB PURPOSE 

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission. 

We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals. 

Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.

We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.

The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK. 

KEY RESPONSIBILITIES  

• Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations

• Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;

• Support the Head of Philanthropy to build relationships with senior volunteers to garner their support and help encourage introductions to their networks

• Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce

• Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.

Please see the job description attached for the full job description. 

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

⭐️ 25 days holiday plus bank holidays

⭐️ Christmas closure

⭐️ Enhanced Maternity pay

⭐️ Cash back health plan

⭐️ EAP service

⭐️ Additional days leave each year up to 5 additional days

Please view our website and information on all our benefits.

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com

Shortlisting - 2nd-4th December

Interview 1 -10th and 11th December

Interview 2 and Task - 16th and 17th December

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. We ask that if you wish to apply for a role you complete the application as soon as possible to avoid disappointment. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

London and remote, £32,000-£35,000, 0.8-1.0 FTE, permanent

Are you passionate about driving impactful medical research? We are looking for an enthusiastic Research Impact Officer who will assist in the monitoring and evaluation of the Medical Research Foundation’s research to ensure our funded projects make a real-world difference.

This is an exciting time to join us as we have recently launched our new five-year strategy. Reporting to our Senior Research Impact Manager, you will play a crucial role in helping us to achieve our mission to drive the life-changing advances of tomorrow by laying the foundations for ground-breaking new discoveries today. We know that many health conditions are overlooked and underfunded, that new health threats will continue to arise, and that there will always be a need for high-quality, high impact medical research.

Your main responsibilities will be:

• Coordinate the monitoring of the research portfolio by providing day-to day administration and processing annual and end-of-grant reports.
• Support the ongoing evaluation projects, and other data collection points such are interviews with grant holders.
• Assist with the on-going development of grant monitoring tools
• Contribute to reports on impact reporting for our Board of Trustees and wider external audiences.
• Work closely with the Communications team to produce a regular research/researcher case studies.
• Work with the Fundraising team to contribute to materials to tell the stories of the impact of our research to help to raise funds for new research.

You are a motivated and enthusiastic colleague who will help us monitor a diverse research portfolio. You have excellent analytical and communication skills, you are well organised and have the ability to prioritise and work on various projects concurrently. You will use your scientific knowledge to understand the science behind the projects and will develop a detailed understanding of the outputs and impact arising from the research we fund to help communicate their impact. We would like to hear from you if you can:

• Demonstrate experience working or volunteering in a science-related environment
• Analyse complex datasets to extract meaningful insights and visualise data
• Understand complex scientific information presented in reports or publications and explain in a simple way
• Demonstrate an interest in scientific affairs or medical research.

See attached job description for further details.

Our offer

We will offer a salary of £32,000-£35,000 dependent on experience for a full-time 36-hour week and double-matched pension contributions up to 10% max employer contribution.  We would like a full-time employee but are happy to consider a part-time contract (min 0.8 FTE).  We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health.  We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week with the option to work remotely for the remainder.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

This is a newly created role to shape impact measurement and evaluation at CoppaFeel! and ensure we meet our objective of being insight & impact driven in everything we do. This role will be integral in supporting us achieve our new strategy and deliver upon our recently refreshed Theory of Change, bringing us closer to ensuring all breast cancers in young people are diagnosed early and accurately. 

You will work closely with colleagues across the organisation to implement our new monitoring and evaluation framework, leading on the management and development of the framework alongside general impact reporting. This role will be at the heart of establishing a data-driven culture, using both our internal and externally commissioned data to provide insights for decision making across all departments. The outputs from your work will support insight generation to shape our strategy development and future investment decisions alongside improving evaluation practices allowing us to better report on our impact.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

You will report into the Head of Community & Engagement and sit within the Education team.

Duties & Responsibilities 

Strategy

• You will support the generation of insights to inform our strategy development and future investment decisions.
• You will support the leadership team to use data and insights to inform departmental planning and review current progress against our strategy.

Monitoring and Evaluation

• You will lead on ensuring all departments are implementing our monitoring and evaluation framework where appropriate, with robust data collection processes set up for all areas of our awareness and education work.
• You will be responsible for ensuring that all departments are aligned with and using the monitoring & evaluation Framework to deliver upon our agreed outcomes
• You will take an objective view on how the team is performing in relation to implementing our M&E framework and delivering upon our theory of change across the organisation, providing timely progress reports to the leadership team.
• You will work closely with the leadership team to feed into target setting and reviewing.

Data collection and analysis

• You will make recommendations for streamlining and developing our data collection tools to meet our strategic and compliance requirements.
• You will oversee the implementation of any new data collection processes, supporting team members to complete them successfully
• You will be a skilled evaluation and learning professional with strong skills in quantitative data analysis.
• You will support colleagues with externally commissioning research where needed to gain more data, including translating and analysing results for internal reporting purposes as required

Reporting and communicating impact

• You will be able to prepare reports on the performance of the charity, collating data and presenting it in clear formats for a variety of internal and external audiences including: staff delivering the programmes; the charity’s Senior Leadership and Senior Management teams; Trustees; Funders.
• You will be able to translate data sets for non-technical audiences, clearly communicating important findings and encouraging learnings to be understood and implemented

Learning and development

• You will champion the use of data and insight across the organisation, working closely with all departments to encourage more effective decision making that will benefit our audience
• You will be the first point of contact for all matters relating to impact, evaluation and reporting including the commissioning of research for the whole organisation.
• You will also continue the work that has already commenced in this area to make sure that any data we collect relating to our impact is then used to inform decision-making across the organisation.
• You will encourage the use of insights and data to improve the organisation’s performance and share best practice relating to these matters.
• You will support the leadership team in shifting the culture to be focused on impact, equipping colleagues with the tools and knowledge to understand and communicate our impact effectively and consistently.
• Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth

Skills, Experience and Qualifications

Essential

• Proven experience in analysing data and producing reports that communicate information in an engaging and clear manner
• Proven experience of implementing and managing a Monitoring and Evaluation framework
• Ability to focus both on the technical aspects of data analysis and reporting, as well as understanding the strategic thinking that your work will contribute to
• Experience of manipulating and interpreting both quantitative and qualitative data to produce reports for internal and external purposes
• The ability to build relationships with colleagues and present complex information to a non-technical audience.
• Good communication skills to work effectively with colleagues across the organisation
• Experience of collecting, quality assuring and managing data to a high degree of quality within information systems and databases as required
• Experience of working independently with strong attention to detail.
• Data Visualisation experience, ideally using packages such as Microsoft Power BI, or capability to expand data presentation skills with these or similar packages
• Excellent analytical and problem-solving skills
• Knowledge of monitoring and evaluation methodologies both qualitative and quantitative, or willingness to learn proactively in post
• To lead on developing and delivering Impact training for new and existing staff

Desirable

• Valuing and including the user’s voice and experience in evaluation practices
• Strong project management skills with the ability to manage multiple projects simultaneously
• Experience of working with Beacon CRM system
• Experience of delivering Impact training
• Experience of working within a data or reporting role within the charity sector

Application information

Applications will close on the 21st November with the aim to commence interviews on W/C the 25th November.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual Leave: 22 days pro rata (plus public holidays). 

Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.

Flexible working: A hybrid working arrangement, working from home up to 3 days per week (pro rata) and Core hours between 10am and 4pm.

Training: We have a budget each year for employees training and development plans.

Equality, Diversity & Inclusion Statement

At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

We are seeking an experienced Impact Analyst to support The Seafarers’ Charity to evidence, report on, and communicate the impact of our grant-making.

The post holder is responsible for analysing and reporting on quantitative and qualitative data from our grant-making, monitoring and evaluation, and research activities. This role involves managing the ongoing monitoring, evaluation and reporting of our grant-making to showcase its impact.

Key responsibilities:

1. To lead on the annual monitoring and evaluation process for all grant awards. Including requesting, reviewing and extracting relevant information to produce consolidated reports.

1. To lead on reporting the impact of the work of The Seafarers’ Charity to an external audience and specifically, external funders. This includes regular reports on the Lloyds Register Foundation’s funding of the International Fund for Fishing Safety, amongst other projects.
2. To contribute to the improvement of data collection and classification to magnify the charity’s ability to demonstrate and evidence its impact.
3. To establish processes that support improvement in collection and collation of data and reporting on data.
4. Sharing and publishing grants data using the 360 Giving Data Standard.
5. To analyse, interpret and report on the impact of our grant funding programmes for internal and external audiences.
6. To creatively translate data analysis into a range of communications (including reports, dashboards, insight reports and case studies) that are compelling to an external audience.
7. To respond to colleagues’ requests for data, statistical evidence and case studies.
8. Establish, uphold, and promote best practices and standards around data collection, data management, and statistical reporting, while utilising an equity lens and remaining compliant with GDPR

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation.

We are a family-friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our full-time employees are working flexibly with 3 days in the London office per week.

Job Title: Impact Manager (Maternity Cover)

Department: Investment Team

Reports to: Managing Director, Impact

Grade and Salary: £57,900 - £69,400 p/a

Contract: 6-months (dependent on start date), Full Time or Part Time

We are open to candidates who are interested in either the full role or those who wish to support us on a part-time/job share basis focusing on impact management support in one of the two priority areas covered in this job description, Impact Venture and Social Lending.

Location: Hybrid / London, EC4A and homeworking

The opportunity:

Better Society Capital is the UK’s leading social impact investor, with the mission to grow the amount of money invested in tackling social issues and inequalities in the UK. Two of our top priorities are building thriving Impact Venture and Social Lending markets that can help improve the lives of people across the UK, with a particular focus on disadvantaged people and communities.

This is an exciting opportunity to work within Better Society Capital’s Impact and Investment team on implementing and enhancing our impact management approach, with a focus on monitoring and assessing impact performance in two key areas of our investment work – Impact Venture and Social Lending. This includes supporting direct engagement with fund managers, as well as further developing our new impact scoring approach.

You will also support the development of new impact management resources and deliver training on impact management for the ImpactVC and wider impact venture community, as needed.

Please note: We are open to considering candidates who want to join us on a part time/job share basis, covering only one the priority areas, Impact Venture or Social Lending. We may also consider candidates who are more senior for this position.

What you will do:

Support new investments (in our Venture and Social Lending portfolio)

• Support Venture and Social Lending deal teams and potential investees in applying BSC’s impact approach during DD and decision making, with a particular focus on rolling out BSC’s revised “Impact Canvas” (our de-facto impact term sheet that captures the investment’s impact thesis and measurement plan).

Implement and enhance BSC’s impact management approach (with focus on Venture and Social Lending).

•  Support the investment team in preparing, conducting, and learning from our “impact-focused”, annual meetings (“Annual Impact Conversations”) with fund managers during which we review our investments’ impact performance against thesis and fund managers’ impact practice.

• Support the impact team in further developing and implementing BSC’s new impact scoring approach.

• Work closely with our Venture and Social Lending investment team to assess the actual impact performance of our investment portfolio, drawing out and presenting insights and learnings at our Annual Impact Performance Committee meeting in June.

• In Social Lending, lead on the further development and implementation of an Impact Performance Assessment tool for fund managers.

Lead and support other impact priorities

In Venture

• Deliver training sessions / programmes, on impact management within venture, to the ImpactVC and wider venture community, as needed.

• Support ImpactVC (the largest community globally of VC’s accelerating impact within venture, initiated and supported by BSC) in co-creating new impact tools and resources, as needed.

In Social Lending

• Lead the further development and implementation of an Impact Performance Assessment tool for fund managers.

• Support our ongoing efforts to assess enterprise resilience and growth, as well as learn about enterprise-level business models across our Social Lending portfolio.

What you will bring:

Experience

Essential

• Experience in designing and implementing impact management frameworks and processes in an impact investing context, with a focus on monitoring and assessing impact performance.

• Proven project management and stakeholder engagement skills

• A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector

Desirable

• Experience of the above in a fund of fund Venture investing and/or Social Lending context.

• Experience in applying a systems lens / systems change thinking to the investment context.

Skills, Abilities and Attributes

• Structured thinker able to synthesize, simplify and reframe complex problems

• A collaborative team player, able to establish excellent working relationships

• Attention to detail with an ability to prioritize ideas and initiatives

Embody Better Society Capital core values:

· Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

· Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

· Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

· Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

· Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 Other terms

Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.

Right to work: Right to work in the UK required  

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer) 

How to apply:

Please apply via Applied by 23:59pm on Tuesday 19th November 2024

Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.

Interviews

Round 1 interviews will be held approximately w/c 25th Nov 24

Round 2 interviews will be held approximately w/c 2nd Dec 24

About the role

Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.

Role purpose

The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.

Key tasks and responsibilities

1. Programme management:

Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.

• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.

• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.

• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.

• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.

2. Network member Management:

Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.

• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.

• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.

• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.

• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.

3. Workforce Development:

The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.

• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.

• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.

• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.

• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.

4. General responsibilities for a Senior Manager

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. 

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].

• Experience working as a manager within education or business with a focus on TVET [E].

• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].

• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].

Knowledge and skills:

• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].

• Strong programme and budget management expertise [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].

• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].

• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].

• Able to influence, negotiate and manage the action of others, including remote teams [E].

• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].

• Proven ability to drive member engagement and retention strategies [E].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E].

• Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

Impact Evaluation Manager

Permanent, FTE 1.0

£52,500 per annum

Drinkaware is a small, independent charity with a big presence.  Our vision is to reduce alcohol-related harm and create an environment where it is easier to drink less.  We make use of our extensive research into UK drinking habits to develop user-friendly resources that help people make the practical changes they need.  Over 800,000 people have used our MyDrinkaware app and other digital tools.

We are excited to be recruiting an Impact Evaluation Manager, with hybrid working arrangements possible.  This is a key position within the Impact team in the Insights Directorate.

You will push our understanding of our impact with rigorous, quasi-experimental and innovative evaluation methods.

You will bring your extensive experience in evaluation design and research, project and relationship management, and tendering and contract supervision to improve and increase the power of Drinkaware’s insights into what works (and what doesn’t) in reducing alcohol harm. You will bring excitement, energy, innovation and robustness to the evaluation of digital tools, campaigns and marketing and partnership projects, ensuring that internal and external stakeholders are fully engaged and receptive to learning from insight.

Our Drinkaware staff team is friendly, professional and inclusive.  We care about what we do and how we work together and bring our values to life.  Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.  Drinkaware’s benefits include:

· Competitive salaries

· 38 days leave (including Bank Holidays)

· Matched company pension scheme

· Life assurance cover

· Company sick pay

· Employee assistance programme

· Annual learning & wellbeing grant

· Perks and discount platform. 

To apply

For further information please refer to the attached job description and our applicant privacy policy and read more about Drinkaware on our website.

Apply for this post bycompleting this application. You should submit an up-to-date CV (no more than 2 pages) and a two-page covering letter that outlines how you meet the requirements for this role and what you would bring to Drinkaware.  Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended.  Interviews may be carried out in person at our Moorgate offices. 

FINAL CLOSING DATE: Monday 18th November, 5:00pm

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community. 

No agency support is required

Place of work: Remote-based with regular travel to London for events and meetings 

About Media Trust 

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.  

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support.

At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.

For more information about Media Trust’s work, see our 2023 Impact Report. 

About the role 

Are you passionate and knowledgeable about delivering training in AI and keen to apply your skills to lead a purpose-driven project?

Media Trust is looking for an experienced programme manager to lead on the delivery of a pioneering new programme. You will be empowering charities and under-represented creative talent, helping them gain AI skills to bridge the growing AI divide and prevent marginalised communities from being further excluded or disadvantaged. 

The programme will provide AI essentials training to two of Media Trust’s key beneficiary stakeholder groups: (i) small charities advocating for and supporting marginalised communities, and (ii) talent from under-represented backgrounds working, or aspiring to work, in the media and creative industries.

Media Trust will be partnering with one of the world’s leading tech companies who will deliver the training for the programme – we expect a formal announcement of the partnership in late November.

You will be responsible for designing the delivery calendar and managing the launch and delivery of this ambitious programme, which will run from January to December 2025. You will also manage the MEL (measurement, evaluation and learning) processes for the programme and produce a quarterly progress report for the programme funder.

You will provide insights and learning from the programme to help Media Trust design new AI-related and other digital skills training programmes for charities and/or creative talent from under-represented backgrounds. 

Key responsibilities 

Programme Management and Evaluation 

• Programme Management: Oversee the launch and delivery of this groundbreaking programme, ensuring all activity runs to schedule and on budget 

• Training Coordination: Plan, recruit and deliver training for 8 separate cohorts of c25 participants per cohort, coordinating with partner organisations, trainers and programme participants

• Participant Engagement: Recruit and engage programme participants, encourage participation and retention, support any accessibility needs and ensure the training aligns with participants’ needs and expectations 

• Training Content Development: Work closely with the trainers to create engaging, practical and tailored content, activities and resources to maximise learning 

• Monitoring, Evaluation, and Reporting: Manage the collection and analysis of programme data and insights, ensuring impact is evidenced with high-quality data and compelling case studies

• Budget Management: Manage the programme budget, providing accurate and up-to-date financial reporting

Partnerships: 

• Cultivate Relationships: Build and maintain meaningful relationships with charities and under-represented creative talent, creating collaboration opportunities 

• Networking: Represent Media Trust at third sector or media industry events to enhance our visibility and raise the profile of our work 

• Insights for New Programmes: Share latest trends and programme-related insights to help Media Trust secure new funders/partners for additional AI and digital skills training programmes for charities and/or creative talent from under-represented backgrounds

Marketing and Communications: 

• Programme Promotion/Recruitment: Work closely with the Marketing and Communications (MarComms) team to develop compelling promotional copy tailored to each target cohort

• Other Programme-Related Comms: Work closely with the MarComms team to write blogs, case studies and presentations about the programme and its impact

What we are looking for in you 

Essential Skills: 

• At least five years' experience of designing and delivering AI and digital skills training programmes, including facilitating workshops, training sessions and events

• Familiarity with AI and digital tools and a passion for staying informed and up to date with AI and digital trends.

• Proven skills in managing both in-person and online events, including participant and trainer coordination and logistics management

• Strong written, verbal and interpersonal skills; able to produce engaging and clear content for different audiences and communication channels

• Strong organisational skills, with the capacity to plan, prioritise, and manage multiple workstreams and deadlines effectively 

• Experience of effective budget management 

• Experienced in data analysis, monitoring and evaluation to support the assessment and communication of impact

• Proactive and takes initiative; can work effectively with minimal supervision

• Commitment to equal opportunities and Media Trust’s values 

Desirable Skills and Experience: 

• Experience of working with small charities and/or under-represented talent working in or aspiring to join the media and creative industries

• Background in the digital, media or creative sectors 

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

Working at Media Trust  

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer: 

• Remote working with a monthly co-working allowance

• 30 days annual leave (plus bank holidays) 

• Flexible First employer 

• Opportunity to work flexible hours 

• Pension contributions

• 2 volunteer days each year

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you 

Flexible working at Media Trust  

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Media Trust values diversity and is an equal opportunities employer. 

Registered Charity no. 1042733 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

Closing date: Tuesday 19 November 2024 at 10.00am 

Interview date: Thursday 28 November 2024 

This is a full-time permanent position. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Are you passionate about youth engagement and community growth? - Exciting Opportunity: Youth Operations and Community Engagement Manager at Caius House – Empower the Youth of Battersea!

About Caius House
Join us at Caius House (pronounced "Keys")—a dynamic youth community hub in Battersea with roots dating back to 1887! Originally founded by Gonville and Caius College, Cambridge, our space has evolved from a small College “settlement” to a thriving youth centre focused on providing open-access, stigma-free support to young people aged 8-21. Our mission is simple yet powerful: help young people unlock their potential and navigate the journey from childhood to adulthood.

We offer mental and emotional support, targeted programmes, and structured pathways to empower young people in Battersea. From employability skills to mental health support, our holistic services aim to boost confidence, enhance social skills, and raise aspirations. As part of our sustainability plan, we are focused on user-led service design, increased community ownership, and meaningful partnerships—all of which make Caius House a vital lifeline in our community.

About the Role: Youth Operations and Community Engagement Manager
Are you passionate about youth engagement and community growth? As our new Youth Operations and Community Engagement Manager, you’ll play a critical role in expanding Caius House's reach across Battersea. Working closely with our CEO, you’ll ensure that every young person who walks through our doors has an enriching and impactful experience, inspiring them to stay connected and thrive.

In this role, you’ll:

• Lead and Develop – Oversee a team of Youth Workers and sessional staff, ensuring high-quality support and engagement in every programme.
• Empower Youth Voices – Gather insights from our young community to shape programmes that resonate and inspire.
• Drive Community Engagement – Build partnerships and increase participation in our activities to create a vibrant, supportive environment for young people and their families.

What We’re Looking For:
A strong communicator and leader who is passionate about youth and community work. The ideal candidate will bring operational expertise and a creative approach to growing our reach and impact. Your work will directly contribute to the future of young people in Battersea.

Ready to make a difference in the lives of young people? Apply today to join Caius House and be part of a proud legacy that’s making a real impact.

Are you passionate about building diverse and inclusive talent pipelines that drive meaningful change? As the Recruitment Manager at ZSL, you’ll lead our recruitment team, playing a key role in shaping the future of our organisation by attracting exceptional talent.

Recruitment Manager
Location: Head Office (Regents Park), NW1 4RY
Department: People
Salary: £47,250 - £49,875 per annum
Vacancy Type: Permanent
Workplace type: Hybrid
Business Area: Enabling Functions and Professional Services

Purpose of the role

In this role, you’ll design and execute strategic hiring initiatives that meet ZSL’s long-term goals, champion our commitment to diversity, equity, and inclusion, and enhance our talent brand. If you’re ready to bring innovative talent strategies to life and make a real impact in conservation, we’d love to hear from you.

Key responsibilities: 

• Use data-driven insights to evaluate and enhance recruitment practices, embedding EDI-focused interventions that ensure equitable hiring processes and inclusive outcomes across all candidate touchpoints.
• Provide day-to-day support to recruiting managers on timelines, role scoping, and recruitment administration when necessary to ensure alignment with strategic goals and a positive candidate experience.
• Manage the recruitment system, ensuring its effective use across all hiring processes and driving continuous improvements for a seamless candidate and hiring manager experience

About You

We’re looking for a strategic Recruitment expert with a proven track record in creating equitable hiring practices, supporting diverse talent pipelines, and empowering hiring managers with best practices to deliver a positive, inclusive candidate experience. You may have a blend of the following:

• Proven track record in embedding EDI-focused recruitment practices to drive equitable hiring outcomes and support diverse talent pools.
• Ability to advise and support hiring managers on best practices in recruitment, ensuring a positive and consistent candidate experience.
• Proficiency in analysing recruitment metrics and data to inform decisions, identify efficiencies, and track recruitment performance.
• Skills in training, coaching and developing hiring managers in recruitment best practices and compliance with UK Employment Law.

This is a hybrid role, with an expectation to be in our office two days per week.

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

Closing Date: 21st November 2024
First stage interviews will take place week commencing 25th November.

NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

No agencies please.

STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.

The Role

We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.

Key Responsibilities

1. Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
2. Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
3. Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
4. Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
5. Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
6. Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
7. Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.

What We Offer

1. A 4-day work week promoting a healthy work-life balance.
2. An inclusive, collaborative, and creative work environment.
3. 5% employer pension contribution
4. 5-week holiday allowance per year
5. Flexible working hours
6. Training opportunities available
7. The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
8. Professional development and growth within a purpose-driven organisation.

Essential Skills and Experience

1. Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
2. Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
3. Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
4. Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.

Desirable Skills

1. CRM Experience: Familiarity with donor databases and CRM platforms.
2. Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
3. Media Relations: Background in media relations or managing campaigns involving journalists.

Remote Work & Travel

This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.

Key Metrics for Success

1. Growth in regular givers and one-off donations.
2. Increased engagement on digital platforms.
3. Income generated from digital fundraising campaigns.
4. Strengthening relationships with major donors and media.