Hr Operations Manager Jobs

Tenancy Sustainment and Floating Support Team Leader 

• Take the lead in recruitment, selection, and induction of new staff. 
• Work with internal departments to develop monitoring and performance targets to ensure that the service delivers a high-quality service to all their customers. 
• Maintain good communication with the team, other teams, and departments within the Group. 
• Manage the workload of the team to make sure that adequate cover is always provided. 
• Provide support to their customers by contributing to on call rota. 
• Working closely with internal/external teams such as: Operations Manager, Quality & Performance Team, Council based Council Lead Commissioning Team and Accommodation Team based at the council. 
• Engage with monthly internal allocations panels with the above teams to ensure all tenants have a robust support offer if additional support needs are identified. 
• You’ll coach the team to overcome the barriers they face when addressing customer needs and wider issues relating to homelessness. 
  

• A degree level qualification or qualified by experience to an equivalent level. 
• Experience in housing management and project delivery. 
• CIH member, or willingness to work towards it. 
• Strong self-awareness and self-management skills. 
• Strong business acumen and commercial awareness. 
• Excellent communication, influencing and negotiating skills. 
• Significant experience of people management and HR processes. 
• An inspirational leader who can motivate, empower and lead others.
• DBS check. 
• Driving licence with access to own vehicle for work. 

Join the vibrant team at Northampton Students’ Union as a Catering Assistant, where you'll help deliver exceptional food and drink services to our campus community. This role involves supporting food preparation, maintaining high standards of food hygiene, assisting with food displays, monitoring temperatures, and safely transporting meals across campus. You'll be part of a friendly and supportive environment, contributing to the student experience while developing your skills in a fast-paced and rewarding role. If you're passionate about excellent service and thrive in a team, Northampton Students’ Union is the place for you!

Job title: Employment Adviser

Location: Hybrid, contracted to work at our Manchester office at least 2 days a week

Salary: £24,000-£26,500

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: 12 month fixed term contract

Language Requirements: Fluency in English and at least one target language is desirable e.g. Arabic, Cantonese, Amharic, Dari, Farsi, Kurdish, Pashto, or Tigrinya.

Overall purpose:

We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.

You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work. This involves working with clients to produce individual action plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.

You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty.

You will also work with specialist referral partners to support clients to overcome complex barriers to employment.

We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 12th January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

JOB TITLE: Community Mental Health Key Worker

INTRODUCTION

An exciting opportunity to work with the Islington Core community mental health multidisciplinary/multiagency team, which integrates services across Health, Social Care and the Voluntary & Community Sector.

The North London NHS Foundation Trust provides mental health and social care services, across five Boroughs. The Keyworker role will be based within the Islington Core Teams. The Core Team’s vision is to provide integrated and person-centred care and to work together in partnership with primary care, the Voluntary & Community Sector (VCS), social care, communities, service users, their carers and families to support and improve mental and physical health for the whole population through a combination of prevention, supporting people to stay well and responsiveness to changes in need.

The service provides five keyworkers to work across the localities in Islington. Three keyworkers are employed by Age UK Islington and two keyworkers by MIND Islington. 

Age UK Islington and Islington MIND are both independent charities, Age UK Islington provides a range of one-to-one personalised support and Islington MIND offer a range of structured and open access mental health interventions including our peer led bespoke projects.

This role will be employed by Age UK Islington - For more information you can visit Age UK Islington website.

ABOUT THE ROLE:

We are looking for a key worker who can:

· Work in a structured way using support plans with clear goal focussed objectives.

· Improve service user experience and outcomes.

· Ensure people with mental health issues have improved access to mental health support.

· Provide care and support that is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence.

· Reduce health inequalities often faced by people with mental health issues.

· Integrate the community service approach across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.

 

KEY SKILLS:

You will be able to build effective relationships with people affected by mental health issues, be flexible in the method of support, ensure that a personalised approach is maintained. Be able to work as part of a multi-disciplinary team, develop partnerships with key organisations and play a key role to community mental health services.

 

ABOUT YOU:

You will have previous experience of working in similar role or related setting and in working in a person-centred way.

You will have responsibility for managing a caseload, triaging referrals, case management, connecting people to specialist services or community services to promote independent healthy living.

The role involves working with people who will be experiencing complex issues so you will need good listening and communication skills.

You will have excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed.  For more information see the full job description and person specification.

TO APPLY:

Please complete the attached application form, stating how you meet the requirements for this position by addressing the Person Specification

This role is subject to an Enhanced DBS check with Adult and Child Barring.

Age UK Islington and Islington Mind recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

Chief Executive Officer

Citizens Advice East Berkshire are seeking a new Chief Executive Officer to provide confident strategic leadership at a time when so many people are relying on the indispensable services we offer.  You will be the external ambassador for our organisation with stakeholders and partners while providing strategic leadership and inspiring staff to achieve our ambitious goals.

Position: Chief Executive Officer

Location: Bracknell and Maidenhead offices, with outreach in Slough.  Flexible though office based when essential to provide presence and leadership when required.

Salary: Circa £60,000 per annum

Hours: Part time, 28 hours per week (0.8FTE). Flexibility subject to discussion.

Contract: Permanent 

Closing Date: Applications will be reviewed on receipt on a rolling basis. Please apply as soon as possible.

About the role: 

As Chief Executive Officer you will have overall executive leadership for Citizens Advice East Berkshire, working with the management team and the Trustee Board to devise and implement strategic and operational plans. This is an exciting time to be taking over the reins at Citizens Advice East Berkshire as we want you to further develop our funding and operating models to reflect the needs of our communities across the three boroughs of Slough, Bracknell Forest, and Maidenhead & Windsor.

Building on our experience and learning over the past year, the new CEO will lead the organisation to meet client needs, emerging demands and ensure a sustainable service for our communities. The Chief Executive Officer is supported by a talented and dedicated team of staff and volunteers and benefits from a significant degree of autonomy in carrying out the role. 

Your main duties will include:

• Working closely with the Trustee Board to develop, implement and monitor the delivery of business plans consistent with local needs and stakeholder requirements. 

• Direct and manage the income generation function at CAEB, working to develop and diversify the organisation’s funding base by identifying potential funding opportunities, consistent with the aims of the organisation and the operating environment. 

• Working in a politically sensitive and competitive arena, maintain and develop effective relations with The Royal Borough of Windsor and Maidenhead, Bracknell Forest Council, Slough Council, and other funders, service commissioners and partners.

• Foster a positive working environment in which equality and diversity are central, dignity at work is upheld and staff and volunteers feel well led, can do their best, are engaged and motivated. 

• Maintain financial control of the service within budget heads agreed by the trustee board ensuring that financial resources are properly administered and monitored. 

• Ensure the continuous development of CAEB’s services are in line with local and national policies and legislative and changes 

About you: 

We are looking for a confident leader who wants to work with us to ensure we are a high performing, sustainable organisation. You will need to bring with you the following skills and experience:

• Demonstrable experience of providing inspirational leadership to an organisation going through change, ideally gained at an organisation of comparable scale and complexity (c.30 staff, c.80 volunteers and a turnover of >£500K). 

• Understanding of and empathy for those who experience difficulties in modern society, and a desire to empower and support them to make decisions and act upon those decisions. 

• Demonstrable track record of successful income generation and business development through fundraising, commissioning and marketing activities.

• Demonstrable experience of influencing partners, stakeholders and funders

• Demonstrable track record of financial management and budgetary control, and ability to manage an organisational budget under the guidance of the treasurer. 

• Experience of leading, managing and motivating teams at all levels, building working relationships with colleagues, and demonstrating personal commitment to organisational and staff development. 

You are asked to submit your CV and a Supporting Statement of no longer than two pages as part of the application process. 

About the Organisation

Citizens Advice East Berkshire support anyone living or working in Bracknell Forest, Maidenhead, Windsor, and Slough by providing free, independent, impartial, and confidential advice and support.

Our clients face issues including benefits, work, debt & money, consumer’s rights, relationships, housing, and discrimination. We offer specialist help on benefits, debt & tax, and help with disability benefit applications and benefit appeals. Our work can improve people’s financial situation and improve health, reducing stress and increasing people’s confidence to deal with their own problems.

We value diversity, promote equality and challenge discrimination for the communities and individuals in East Berkshire.

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Advice Services Manager, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

London. Young people. Jesus.

There’s immense need as well as massive opportunity to make a difference in the lives of the diverse young people of London with the love and message of Jesus. Young Life International staff and volunteers are building relationships with young people across London and introducing them to Jesus Christ. This is a fast growing ministry having started the London focus in 2019 we now have staff and leaders in 10 boroughs, working with approximately 1,000 young people, with a goal to double in the next 3-5 years. YLI London is part of a UK wide ministry that is, in turn, part of the Global Ministry of Young Life, introducing young people across the world to Jesus for over 75 years.

We are looking to recruit an excellent London-based administrator, to support our staff and volunteers in this crucial work. You would be working independently, with some travel around London and the UK, as well as occasional travel outside the UK. Supported by the London Director as well as the YLI UK Operations Team. 

If you're looking for a role where you can really make a difference, where you get to be part of a friendly team, passionate about Jesus, then YLI London could be the place for you.

More Details and How to Apply

Download the Application Pack for the following information:

• Welcome from the London Director

• How this role fits into the wider YLI and Operations Team

• Full Job Description and Person Specification

• Details of how to apply online (application form)

• Deadline and interview dates

Applications should be received by: 8am, Monday 13th January 2025

We will respond to all applications we receive, by the 24th January. 

Interviews will be held on the week commencing 27th January.

Charity Administrator

Location: Nottingham City Centre.
Contract type: Permanent
Hours: 10am-2pm Monday-Friday (Part time, 20 hours per week)
Salary: £24,655 pro rata

An opportunity to join a growing independent charity, working locally to support children, young people and safe family members who have been affected by child sexual abuse. You will work as part of the business support team undertaking multiple tasks whilst working to the remit of supporting the work of the charity and will have lots of scope to learn about working for a children’s charity and to develop your skills in areas that interest you. You’ll be positive, ambitious, and really want to make this role your own.

Responsibilities:

•    Act as “front of house” to admit and welcome visitors, receive post and parcels, and coordinate parking at their offices.
•    Process new referrals to the service, maintaining online databases and paper filing systems.
•    Answer telephone calls and emails, triaging enquiries to the most relevant member of the team.
•    Manage stock of stationery, supplies and resource packs.
•    Daily housekeeping and organisation of office space and client waiting room.
•    Organise meetings and produce agendas and minutes.
•    Help to manage IT systems and equipment, liaising with external IT support provider.
•    Support other staff with HR and recruitment tasks, including induction for new starters.
•    Support other staff with planning and hosting events, including organising and purchasing refreshments, catering, and events materials.
•    Support other staff with marketing and communications tasks, such as assisting with the creation of social media content and newsletters.
•    Support other staff with fundraising activities, including stewarding at fundraising events, liaising with volunteers and donors, and organising promotional materials for outreach stalls.
•    Support other Imara staff with specialist projects, including diversity, inclusion, and accessibility.
•    Provide administrative support to other members of the team managing volunteers and interns.
•    Oversee or assist with supervision of administrative volunteers, interns or apprentices.
•    Other clerical work to meet the charity's needs.
•    Maintain agreed levels of confidentiality, data protection and safeguarding, including keeping information secure, accurate, and shared only on a need-to-know basis.
•    Contribute towards their ongoing development 
•    Work as part of the team to meet commissioning requirements around responding to referrals.
•    Be willing to undertake relevant training as required.
•    Act in the best interest of the organisation at all times
•    Undertake any other duties that fall within the nature of the role and responsibilities of the post holder.

Key skills

The successful candidate will be committed to their values, objectives and beneficiaries. Other essential skills and qualities include:

•    Excellent oral and written communication skills.
•    Strong administrative and organisational skills, including numeracy.
•    Excellent computer and IT skills.
•    Flexibility and effective time management.
•    Excellent attention to detail.
•    Initiative, creativity and good forward-thinking.
•    The ability to learn quickly, adapt and take on tasks outside your skill set.
•    Willingness to do routine tasks in a systematic and rigorous way.
•    Well-developed interpersonal skills and the ability to work in a team.
•    The ability to multi-task and prioritise.
•    Ability to work independently to complete tasks to deadlines.
•    Good understanding of the charity and voluntary work sector, and its relationship with other sectors.
•    Confidence working with people from diverse backgrounds.

Essential:

•    Paid or voluntary administrative work experience.
•    Experience working in an office environment in a client/customer-facing role.
•    Excellent IT skills.
•    Proficient English & Maths skills to GCSE level equivalent.

Desirable:

•    UK driving licence and access to vehicle.
•    Confident working with Microsoft applications, Office 365, and using a case record management system.
•    Commitment to lifelong learning and professional or personal development.

Please note: Applicants will need to be available for interview on Monday 13th January.

You may have experience in the following: Office Administrator, Charity Administrator, Administrative Coordinator, Personal Assistant, Business Support Officer, Volunteer Coordinator, Data Entry Clerk, Client Services Administrator, HR Administrator, Fundraising Support Assistant, Events Assistant, Communications Administrator, Receptionist, Resource Coordinator, Non-Profit Office Assistant, Operations Assistant, etc.

REF-218 729

Established almost 40 years ago by Leonard Cheshire, Enrych is a charitable organisation that serves adults withi disabilities and long term health conditions, including mental health.    We provide services across Leicestershire and Derbyshire.

We have an ambitious strategy for growing impact and are seeking a Chief Executive who can lead our passionate and committed team through the next stage of development.    With a turnover of around £1.1 million and employing around 95 people, we're looking for someone who will bring their innovative and creative approach to help us maximise our impact for the people we exist to serve.  You will have proven leadership skills and a keen interest in disability related issues.  Ideally you will also have some experience of working in the Third Sector.    We also work collaboratively with our sister charities in Berkshire, Buckinghamshire and Oxfordshire.

Job description

We are looking for an inspiring, motivated and innovative woman who is driven by feminist values to lead our organisation in the provision of high-quality sexual violence support services and to be a tenacious advocate for women, gender equality and the eradication of sexual violence against women and girls locally and nationally.

Contract
This is a permanent full time role, 37.5 hours per week.

Start date
March 2025 or as agreed with candidate.

Working hours
37.5 Hours per week. Normally these will during normal working hours, but flexible working can be negotiated. On occasion, evening and weekend working may be required.   

Location
This role will be based at the EKRCC premises in Canterbury, but there will be frequent travel to centres across East Kent and occasional travel to London and other parts for meetings or conferences. 

Salary
£46,549 - £50,608 (Depending on Experience)

Annual leave
25 days  annual leave and bank holidays

Staff benefits

3% Pension Contribution

Employee Discounts Scheme

25 days annual leave plus bank holidays

Employee Assistance Programme

Access to Feminist Leadership Training

Flexible Working Negotiable

Application deadline – 4pm on Monday 13th January 2025

Interview Day – Friday 17th January 2025 

Terrence Higgins Trust is looking for a new Director of Finance and Corporate Services to join the team on a permanent basis, our partners at Robertson Bell are leading the search. Terrence Higgins Trust is the UK’s leading HIV charity, working to end new HIV cases by 2030 and ensure people living with HIV get the support they need.

As the Director of Finance and Corporate Services you will lead, support and develop a diverse team of enabling functions across the organisation, including Finance, People, EEDI, Governance, Estates and IT. You will ensure that these functions work effectively together, across Terrence Higgins Trust to support the delivery of the organisation's strategy and business plan. Your style and approach will exemplify our values of ‘ambitious for change’, ‘working together’ and ‘drawing on diverse lived experiences’.

The organisation:

Terrence Higgins Trust is leading the campaign to end new HIV cases by 2030 and focuses its support services on those experiencing the greatest health inequalities. Founded in 1982 after the first named person to die of an AIDS-related illness, THT continues to be at the cutting edge of developments in the epidemic.

The organisation has a £10 million turnover, around 100 staff and over 120 volunteers and is working together to ensure the UK is the first country to stop the onwards transmission of HIV. That is no mean feat. We need the best people to join us in this endeavour. 

The key duties of the Director of Finance and Corporate Services are as follows:

• Lead on the implementation of corporate strategies, with appropriate strands for each enabling function so that they support the strategic and operational objectives.
• Contribute to the ongoing development of the corporate services of THT at a senior level, representing the expertise, views and considerations of the various areas to the wider senior team.
• Be responsible for, and provide, the financial and governance expertise.
• Support the Chief Executive in all financial matters with the Board of Trustees and provide expert and practical financial input to its meetings.
• With the CEO, be responsible for the management of risk and ensure the charity has an appropriate risk framework.
• Develop strong relationships with THT managers and other stakeholders to ensure the delivery of a credible and value-adding corporate services.
• Provide strategic guidance on the charity's approach to technology, drawing on external experts as necessary.
• Ensure that the budget, audit and financial reporting cycles and all payment processes are appropriately managed.

The successful candidate will have:

• Experience of working in a senior finance role and holding financial accountability.
• A relevant professional finance qualification.
• Some knowledge and experience of HR at a management level, or a willingness to develop this knowledge.
• Ability to engage with, and contribute to, strategic decision making.
• Experience of embedding new processes/systems and implementing organisational change.
• Ideally, a background working in the charity sector, although candidates without this are still strongly encouraged to apply.
• Excellent leadership, communication, and interpersonal skills.

The position will officially be based at THT's offices in Islington, although there is potential for the right candidate to be based in Brighton, Glasgow or Cardiff. Opportunities to work from home are on offer for up to three days per week.

The deadline for applications is on Monday 13th January with first stage interviews due to take place in their London offices the week of the 20th January. Applications will be under continuous review before this closing date so please submit your CV to Robertson Bell ASAP to make sure you don't miss out!

Executive Director / Joint CEO

We are seeking an experienced senior leader to join as Executive Director /Joint CEO at an innovative arts centre in the heart of Deptford.

Position: Executive Director /Joint CEO

Location: Deptford, Flexible working negotiable; minimum of 50% office-based working

Salary: £70k per annum, pro rata

Contract: Permanent

Closing Date: 12pm, Tuesday 28th January

First Interview: Tuesday 18th February

Second Interview: Thursday 27th February

About the role:

With our long-serving CEO and leadership team stepping down in 2024/25, the executive function has been updated into a co-CEO model of a Creative Director and Joint CEO and an Executive Director and Joint CEO (new role) to provide joint development and leadership for the organisation and affiliated projects.  Together they will be responsible for articulating and achieving the creative vision and business objectives, to maintain and grow a versatile and vibrant performing arts centre and cultural community hub. They will contribute to fundraising and developmental work to achieve sustainability for the organisation. They will also oversee programmes of activity which represent the ethos and maximise artistic innovation, social and creative engagement.

Your main duties will include:

• Provide strategic leadership for the organisation and strategic advice to the Board, ensuring the development of Strategic and Business Plans, budgets and KPIs (jointly with Creative Director).
• Responsible and accountable for the overall management of the organisation through effective implementation of agreed vision, objectives, plans and targets.
• Ensure financial leadership, including annual budget setting, effective management of resources and monitoring of accounts.
• Joint lead on strategic fundraising, contributing to key fundraising applications and funder relationship management.
• With the Creative Director (and Board) maintain a wide and longer-term perspective of the external environment and developments relevant to our work; be proactive in identifying future opportunities and challenges.
• Ensure high standards of governance (with the Board), including charitable objectives and compliance with relevant statutory and regulatory responsibilities.

About you:

We are now looking for a confident leader to work alongside a team of experienced senior managers, you will need to bring with you the following skills and experience:

• Significant experience as a senior manager and leader in a major arts organisation or equivalent transferable skills; with a strong sense of how the organisation can enrich and transform the arts ecology, while meeting key stakeholders’ needs.
• Demonstrable record or potential for commercial awareness, financial acumen and business management skills to run a complex charity as a social enterprise with a vision of considered growth, innovation and risk.
• A desire to work in a creative organisation and a commitment to, and knowledge of, culturally diverse arts environments; confidence addressing equity and inclusion and realising and promoting the values of diversity in every aspect of the work.
• Proven ability to build relationships and influence stakeholders in the voluntary, public and private sectors; a confident communicator with excellent interpersonal and negotiation skills.
• Ability and enjoyment of working within and leading an organisational culture equipped to generate cultural, management and institutional change internally and within the sector.
• Experience of management in a venue licensed for public entertainment, including demonstrable understanding of health and safety and facilities with the ability to oversee and lead on statutory compliance and best practice.
• Well-honed practical skills relating to running a similar sized organisation: highly skilled in and understanding of administration, HR, legal aspects, financial planning, monitoring and budget management.

Benefits include:

• 25 holiday days per annum, plus bank holidays
• Complimentary tickets to performances
• Company discount
• Training and development opportunities
• Health and wellbeing support
• Hybrid and flexible working policy
• Access to interest-free season ticket loan and cycle scheme partnership

About the Organisation

The arts centre committed to representing the extraordinary creativity and diversity of Deptford, Lewisham and South East London. Each year over 60,000 people attend our events, ranging from music to theatre, spoken word and family performances; and take part in our award-winning participatory projects for young people and adults over 60. We were Lead Delivery Partner for We Are Lewisham, the Mayor’s London Borough of Culture 2022, with over 400,000 audience members attending over 600 events throughout the year.

The organisation aims to encourage a culture where people can be themselves and be valued for their strengths and want their team to represent the same diversity of audiences and artists they welcome into venues every day. They are keen to hear from a diverse range of candidates from all backgrounds. They particularly want to encourage people who have lived experience of Black and ethnically diverse communities. The organisation will offer an interview to anyone who identifies as a D/deaf or disabled person who meets the essential criteria.

Other roles you may have experience of could include: Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Theatre Director, Arts Director, Venue Director, General Manager, Venue Supervisor, Creative Arts Director, Operations Manager, Head of Development, Festival Director, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Grants & Programmes Lead

Battersea's Global Programmes Department advances our ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. We are looking for someone to join our team as a Grants & Programmes Lead. This role plays an integral role within the team to deliver impact to tens of thousands of dogs and cats around the world. The Grants and Programmes Lead will manage the team of expert grant managers, guiding and empowering them to achieve impact. 

The Lead will oversee several portfolios of work within the grants and programmes function at Battersea, as we expand our work to impact more dogs and cats. Over the coming five years it is planned that the size and complexity of grant making, and other forms of programming will grow, including the establishment of several multi-year programmes in the UK and abroad. The Lead will play a key role in managing change as the function grows to deliver greater impact. 

This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, implementing strategic programmes and good grant making practice at a team level.  The successful postholder should be comfortable taking an adaptive management approach and coaching the team to shape proposals and portfolios of work to advance the collective interests of a team. They should be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues as an integral element of the role.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd January 2025
Interview date(s): w/c 27th January 2025 (1st round); w/c 3rd February 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Background

The Maypole Project supports children and young people with complex medical needs and their families across the UK. Our vision is that all families with a child with complex medical needs will have access to our support from diagnosis, for as long as they need.

Our unique model provides emotional and wellbeing support through counselling and therapy services for parents/carers, siblings and other adults involved in caring for a young person with complex medical needs. 

The Maypole Project has been providing vital services to families for over 21 years and is in an exciting phase of development. We are expanding our management team to provide the capacity needed to grow and extend our provision to meet the needs of more families who would benefit from our unique model of support.

Role Purpose

As a member of the senior leadership team, the role will have strategic and operational oversight of all clinical and therapeutic services and activities, ensuring the Maypole Model of support is delivered effectively, to high-quality standards and is appropriately resourced. Working to the Maypole vision to provide access to support for everyone who needs it across the UK, through appropriate outreach, the role will work closely with colleagues and external partners to support the development and expansion of our service offer to meet the needs of families and grow our income.

Key Responsibilities

Service Management

• Line Management of the Senior Counsellor, Senior Child Therapist, Activities Manager and Clinical Supervisors.
• Overall management of the Therapies team, fostering positive communications through regular team meetings/socials, and building a collaborative and collegiate working culture across the organisation.
• Ensure all staff receive appropriate training and have access to further professional development opportunities.
• Holding a counselling caseload of 3-4 clients, in line with postholders professional qualifications and experience.
• Oversight of all enquiries and referrals from initial contact, through assessment and end of support, with assistance from the team administrator.
• Facilitate the provision of a Clinical Supervision for the therapies team.
• Act as Designated Safeguarding Lead (DSL) for the organisation ensuring safeguarding cover is always available via nominated deputies in your absence.
• Contributing to case conferences as required and convening internal “Maypole Team around the family” meetings to discuss our work and ensure seamless working both within Maypole’s provision and with external providers as necessary.
• Contract management: act as the main point of contact for our contractors with which we have service level agreements for the provision of therapy services.
• Data: Manage the client database and associated systems for recording of clients in relation to appointments, payments and impact reporting.
• Ensure premises are fit for purpose for therapy services and activities programmes, ensuring adherence to health and safety regulations, accessibility and confidentiality policies, in liaison with Head of Developments, CEO and other responsible personnel.
• Business/Service Development
• Contribute to strategic and operational plans for business and service development including delivering the aims of our strategic plan for growth in the following areas:
  •  service uptake and expansion across a wider geographic area
  •  developing service provision, quality and resourcing
  • development of training and other consultancy services to external professionals
• Monitoring and Evaluation: ensuring standardised ways of recording data and disseminating the impact of our services in communications to a range of stakeholders including for contracts/grants as well as for key supporters and internally the Board and staff team.
• Support the CEO and Head of Development in developing external relationships and partnerships, instigating discussions regarding potential new contracts and partnerships and opportunities for collaborative working.
• Act as an Ambassador for The Maypole Project, advocating and promoting our work throughout relevant networks. Working with the Head of Development, seek opportunities to give talks and presentations to a range of audiences with the aim of building relationships with external contacts and potential partners.
• Reporting: provide written reports as required for the CEO, Board of Trustees, funders and contract clients.

Finance

• Contribute to setting the annual budget for therapies and activities.
• Monitor monthly income and expenditure accounts for therapy services, highlighting any discrepancies or potential for significant over or underspends.

General responsibilities

• Attend regular supervision, line management and whole team meetings.
• Adhere to the codes of ethics and practice adopted by The Maypole Project, in line with our service model and with other relevant Counselling Professional bodies.
• Comply with legal and statutory requirements including the Data Protection Act, Health and Safety at Work Act (always ensuring H&S of self and others).
• Comply with all organisational and departmental policies and procedures.
• Undertake the required CPD as identified in annual appraisals and line management processes.
• The postholder is expected to carry out additional duties commensurate with the role.

An exciting opportunity has arisen for an innovative, enthusiastic and ambitious leader to join King Edward’s School, Bath as our Director of IT.

As Director of IT, the position holder will be responsible for leading the development and application of IT systems and services throughout the School.  Through the management of the School’s IT Department, infrastructure, and resources, the Director of IT will ensure that the School’s IT provision supports all pupils and staff in accessing and using technology to enhance and enable their studies, teaching and work at the School.

As a leading member of the IT Steering Group, which is chaired by the Deputy Head (Academic), the Director of IT will also play a key role in the development and implementation of the School’s IT Strategy.

The successful candidate will have a proven track record of operating at a senior level, leading on both the operational and strategic aspects of an organisation’s IT provision. Whilst we welcome applications from those who have not worked in education before, the successful candidate will have a deep empathy and understanding of the role which IT can have in enhancing and supporting the delivery of teaching and learning, as well as supporting the School’s wider operational functions.

The postholder will be provided with a full induction, supportive line management and appropriate training. This role will be worked Monday to Thursday 8am to 4.30pm and 8am to 4pm on Friday with an hour unpaid break daily.