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Closing in 2 days
Citizens Advice Hammersmith and Fulham, Hammersmith (On-site)
£23,500 - £25,000 FTE per annum (£18,800 - £20,000 actual)
Posted 2 weeks ago
Closing in 6 days
Black Equity Organisation, City of London (Hybrid)
£48,000 - £50,000 per year
An inspiring opportunity for a experienced equality & discrimination lawyer to work pro actively to use the law as a tool for change.
Posted 1 week ago
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LHC Procurement Group, Remote
£62,886 per year
LHC Procurement Group are looking to appoint a Group Social Value Manager
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NFP People on behalf of Depaul UK, Camden Town (On-site)
£37,880 per annum inclusive of Inner London Weighting plus pension and benefits
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Citizens Advice Liverpool, Multiple Locations (On-site)
£25,300
Posted 1 week ago
Prospectus, London (Hybrid)
£40,000 - £45,000 per year
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The Baca Charity, Cambridge (On-site)
£16,100 - £18,506 a year for 25 hours a week. Plus £1495 annual allowance.
Posted 2 weeks ago
Ruils, Wandsworth (On-site)
£20,000 - £30,000
This role would really suit someone who wants to make a difference to disabled and elderly people.
Posted 1 day ago Quick Apply
Page 19 of 39
Citizens Advice Hammersmith and Fulham
Hammersmith, Greater London (On-site)
£23,500 - £25,000 FTE per annum (£18,800 - £20,000 actual)
Part-time (30 Hours per week - equivalent to 4 days per week )
Contract (1 year)
Job description

Citizens Advice Hammersmith and Fulham (CAHF) is the leading provider of generalist advice services in Hammersmith and Fulham. We help approximately 16000 people each year with free, confidential, and impartial advice on a wide range of issues.

Our Assessors are the first point of contact for members of the local community, who contact us by phone, in person via email. Assessors establish what the client’s issue is, ensure that all relevant information is collected. Provide information and advice where possible and identify the best next step. Ensuring clients are directed to the appropriate CAHF project, or external agency.

This role requires a passion for working with people, helping them through challenging situations.

Applicants must demonstrate the following,

  • organised focused approach, with ability to accurately record information
  • experience of delivering assessment on the main enquiry areas (WelfareBenefits, Debt, Housing and Employment)
  • Have an ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control
  • competent IT skills, especially the ability to use databases and navigate websites

CAHF Assessors are supported by our supervisory team and have access to our wealth of resources. Assessors are supported to develop the skills needed to succeed and thrive in the role.

All shortlisted candidates will be asked to take a test (a mock client Assessment). Candidates achieving a satisfactory score will be invited to an interview.

Closing Date: Midnight Sunday 7th July 2024

Test & Interview:

We will test and interview shortlisted candidates on a rolling basis and reserve the right to withdraw the vacancy before the closing date so early applications are encouraged

Posted on: 21 June 2024
Closing date: 08 July 2024 at 00:00
Tags: Administration,Advice / Information,IT,Advocacy