Housing Jobs
An exciting opportunity has arisen for an MDT Admin to join our Therapies Team. This role will require the successful candidate to provide high quality efficient and reliable administrative support to the Therapies Directorate.
Staff benefits include, free shuttle bus, and more… Read more below.
Role Requirements
- Support planning and changes in the administration of children and young people’s timetable for children and family services.
- Support with photocopying of notes for subject access/ solicitor requests (SARS).
- Manage the SARS and redacting process with appropriate members of the Therapies teams.
- Update logs and coordinate the Clinical and Safeguarding Supervision across the Therapies teams, escalating non-compliance where required.
- Monitor mandatory training compliance and administer booking processes for all relevant training sessions/course.
- Coordinating specialist clinics, including spine and hip clinics; liaising with the Physiotherapy team to ensure the correct children are on the schedule. Liaison with external Consultants to organise the clinic lists.
- Carry out audiotyping of clinic letters and distribute as required.
- Update absences within the teams onto the SMI (staff care) system, as requested by the Heads of Service.
- Place orders for any required equipment and/or resources for departments and for the children and young people as deemed necessary.
- Take overview of clinical asset ordering, linking with the clinical assets team and management system, in line with MHRA guidelines and the medical devices policy.
- Track and monitor equipment orders with Heads of service, escalate delays and provide a central overview for all equipment re-charges and ordering.
- Raise and receipt PO’s and invoices for the therapies directorate and liaise closely with the finance team.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Business Support Coordinator
Location: Leeds, LS12 2AE
Salary: £24,020 - £30,790 per annum
Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.
The Role
An exciting opportunity to join their admin team as Business Support Coordinator. This role is all about providing business support to the Forward Leeds management team. This role would be well suited to someone who is extremely organised, methodical in approach and with proven business administration skills and has experience in minute taking.
Key Responsibilities
· To ensure consistency of approach with regard to systems and monitoring across the Units
· To collate FL systems data as required.
· Provide ‘document control’ to the Forward Leeds section of the company extranet.
· To provide direct admin support to the Directors and Management Team.
· To support the Directors to plan and organise meetings, Away Days, Conferences and events.
· To work alongside the quality and performance manager in Leeds and support them with regulatory compliance requirements and governance issues.
· To support the Forward Leeds Board and Intergrated Governance Board
· To support the Chairs of various meeting within the FL Governance Framework ensuring that invites, papers and actions are sent out in a timely manner.
· To attend meetings and produce efficient minutes within 7 working days.
· To work closely with the Directors, Quality and Performance Manager and quality team
· to provide on-going quality assurance support.
Skills and Qualifications
· Outstanding IT skills
· Excellent minute taking abilities
· Excellent organisation skills
· Proficient in Microsoft Office programmes
· Experience in gathering and collating data and producing financial and statistical reports
· Experience in producing high-quality written work
· Experience of Quality Systems
Benefits
· A rewarding role that allows you to make a tangible impact in your community.
· Opportunity for professional growth and development in the field of substance misuse and criminal justice.
· Collaborative and supportive work environment.
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family-friendly policies
· Happy, Healthy You! – their wellbeing offers for their workforce
· Employee Assist Programme and the companies Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
The organisation welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or ag
Job Title: Communications Officer
Responsible to: Head of Communications
Line Management: N/A
Contract Type: Permanent, Full-time
Hours: 35 per week
Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN.
We offer flexible and hybrid working, but office-based work will be required on a regularly basis.
Salary: £33,000 per annum
Main Purpose of Role: Identify, gather, and shape content & case studies suitable for wide-ranging comms channels, while effectively supporting the Comms team to deliver engaging comms across all channels.
Main Responsibilities
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Support the Head of Communications to develop and maintain the annual comms calendar/plan and work with teams to support its delivery.
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Support PR & Communications Manager in gathering and sharing case studies from start to finish.
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Nurture relationships with clients and frontline workers as appropriate, with regular communication throughout the year - for example, thanking, sharing the Year in Review, sending Christmas cards.
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Work closely with the Digital Manager to support our social media strategy and help manage social media channels day-to-day.
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Work closely with colleagues across both the Fundraising and Programmes teams to ensure their comms needs are supported effectively.
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Manage and support events organised or supported by the Comms team - for example, the Annual Appeal launch event.
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Work closely with the Heads of Communications to manage the delivery of the Appeal Hub.
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Contribute to comms planning cycles, brainstorming sessions and any reporting required.
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Support ongoing work on language, branding, and act as a custodian of the St Martin’s Charity brand.
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Oversee the maintenance of the Content Warehouse and facilitate colleagues across the team to access the content required to support their work.
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Deputise for the Digital Manager in developing and publishing content for the Charity or Frontline Network websites.
Person Specification
Experience and Knowledge
- Proven experience of creating digital content to use across a wide range of platforms and channels.
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Proven experience of writing for different audiences for a variety of different media, including print and digital.
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Previous experience of using Adobe products would offer an advantage.
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Previous experience of working with people living in challenging situations, would offer a distinct advantage.
Skills and Competencies
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Can demonstrate a high level of excellent interpersonal skills and the ability to work collaboratively and efficiently with multiple stakeholders.
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Can evidence an understanding of and a confidence in using a wide range of social media.
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Can demonstrate a good eye for detail.
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Can demonstrate an ability to prioritise, manage multiple tasks simultaneously and meet deadlines.
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Evidence of working with initiative, flexibility, and a proactive, positive attitude.
How to apply
If you are passionate about our work to address homelessness and would like to join the Charity as its Communications Officer, please provide the following via our online jobs board:
- A current comprehensive CV (no longer than two A4 pages) outlining your key achievements in previous and current roles with details of two referees (who will only be contacted if you are offered the role and not without your prior consent)
- A covering statement (no longer than two A4 pages) supporting how you believe your skills and experience match the requirements of the job description and role specification
Closing date: Sunday 4th August 2024, 11:59pm.
Interviews will be held in person at our offices during the week beginning 12 August 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Whitechapel, London - The Royal London Hospital and Community
Ref TRC-242
Are you an engaging, collaborative and highly organised individual with experience of working with ‘high risk,’ vulnerable young people, working effectively as part of a multi-disciplinary team, and have a flexible and empathetic approach to your work?
If so, join St Giles Trust as our Trauma Caseworker, where you will play a key role in our award-winning youth violence service at the Royal London Hospital, which supports vulnerable victims of violence aged 12-25.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24 year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
About this key role
Our successful candidate will be embedded in the trauma team, working closely with clinicians and hospital staff to provide support for those young people admitted to the Major Trauma Centre right through to their discharge back into the community, including access to appropriate longer-term support. You will be expected to identify and provide a comprehensive and holistic assessment, advice, referral and support service to young victims of violence people, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.
You will produce support and risk management plans based on your assessments, promoting inter-agency collaboration in the assessment and planning process, and develop and maintain relationships with partner agencies. We will also count on you to deliver a holistic support service, working solo or with colleagues as the situation dictates, providing a practical service that will include social and housing support, accompanying to appointments, benefits work, debt advice, liaising with utilities, appearing in court, and cleaning.
What we are looking for
You will be passionate about support and uplifting Children and Young people and want to make a difference within the community for the betterment of Children and Young People. You’ll also have an understanding of the challenges that are faced by some CYP and be relatable. You’ll need:
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
- Substantial experience of providing support, advice and advocacy
- Substantial experience of supporting CYP and assessing the needs of children and young people who at risk of significant harm
- An understanding of how trauma impacts on a young person and what that can look like
- A relevant qualification to a good standard or be working towards one
- A knowledge of relevant services for young people and their families in the service provision area
- Excellent interpersonal, relationship-building and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Adult and Child Workforce with Child barred list DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply click the apply button.
Closing date: 14th Aug 2024, 11:00pm Interview date: 13/09/2024
Previous applicants need not re-apply.
We are seeking an experienced and dedicated People professional to join our HR team as a Head of People & Development.
The postholder will be tasked with overseeing the operational delivery of the HR service within the Students' Union, with a headcount of 87 Non-Student and 145 Student staff, ensuring they are providing a high-quality service covering areas such as recruitment & selection, onboarding, performance management, learning & development, reward and remuneration (including payroll) and employee relations.
This role is being supplemented by a Director level post to take on strategic responsibilities, however the post holder is expected to influence how the service functions and will have the opportunity to recommend improvements to overall service delivery.
The role holder will also be expected to realise benefits achieved through the continued implementation of an HR information system designed to streamline processes and automate transactions.
Summary of Key Responsibilities:
1. Develop and implement HR systems and processes aligned with the organisation's overall goals.
2. To support the organisational culture to promotes inclusivity, engagement, and high performance.
3. Oversee HR operations including recruitment, performance management, training and development, compensation and benefits, employee relations, and HR compliance.
4. To support managers in addressing cases related to dispute resolutions, disciplinaries, grievances, absence, performance, and redundancy.
5. To deliver appropriate learning and development activity aligned to the overall learning plan.
6. To manage the payroll bureau service.
In order to gain a better understanding of the role, please check our Job Pack which contains the essential criteria and person specification.
About you:
You must have:
- Significant HR management experience, with a proven track record of success.
- Extensive knowledge of HR principles, including UK employment legislation.
- Strong people management skills.
- Excellent interpersonal and communication skills.
- Strong problem-solving and decision-making skills.
- Ability to maintain confidentiality and act with discretion and integrity.
You ideally have:
- Professional HR qualification, such as CIPD.
- Experience in change management and organisational development.
- Experience in pay and reward.
- Proficiency in HR software management.
About us:
King's College London Students' Union (KCLSU) is an independent charitable organisation that works to further the interests of approximately 36,000 students at King's College London. KCLSU offers a fun, social and flexible work environment attracting talented professionals who want to make an impact on a diverse student body.
We welcome you to join us.
Benefits of working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts at KCLSU venues
- Wellbeing allowance
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to KCL Libraries
Our commitment to Equality, Diversity and Inclusion:
At KCLSU, EDI is at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility:
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e.a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure. Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
About The Role
35 hour per week
We are seeking a dedicated Front of House Team Leader to join our team at the National Memorial Arboretum.
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.
This role involves supporting the Food Service Manager in leading the food service team to deliver exceptional service and exceed visitor expectations. The successful candidate will implement and uphold service standards as outlined in the Food Services Strategy, ensuring top-tier service, presentation, and cleanliness across our restaurant, coffee shop, and event center. In the absence of the Assistant Food Service Manager, the Front of House Team Leader will step in to oversee operations and maintain service quality.
The Front of House Team Leader will play a crucial role in liaising with the management team, maintaining positive relationships within the NMA, and ensuring front of house staff are knowledgeable about daily offerings. Responsibilities include supervising and guiding Food Service Assistants, resolving customer complaints efficiently, achieving sales targets, and ensuring compliance with food safety and health regulations. Additionally, the role involves managing stock and cash, assisting with stock takes, and training staff to deliver outstanding customer service.
Qualified candidates will have proven supervisory experience in a similar role and industry, with a good understanding of health and safety procedures and regulations. Strong interpersonal and IT skills, along with a commitment to the Arboretum's mission and values, are essential. Flexibility to work weekends and evenings is also required. Join us in providing an exceptional visitor experience at the National Memorial Arboretum.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR
About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
Diversity Statement
We are committed to building a truly inclusive organisation of diverse people and perspectives.
We actively engage in a programme of work to develop our practices and we have set out our commitments to realise this ambition. We will keep listening, learning, and sharing our progress and impact.
We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.
We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst, you will work within a team across 2-3 social impact projects initially. An example of one of the programmes you will become a key part of delivering is a community based, preventative emotional resilience and wellbeing pilot called Turning Tides.
Turning Tides is a two-year pilot programme testing innovative means of protecting and promoting the mental health and wellbeing of vulnerable young people along the North Yorkshire Coast. The programme leverages local organisations and their expertise, providing each young person a dedicated coach who works to identify a participant's strengths and ambitions – and takes a community-based asset development approach to match those goals with opportunities in the local area.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be advantageous.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period.
• You will be able to access Learning and Development opportunities.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
First round interviews are likely to take place 15th/16th August and potentially w/c 19th August
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
West Midlands Oldbury Custody Suite West Bromwich B70 7LE
Are you collaborative, compassionate and target-driven with a proven record of working with perpetrators or victims of domestic abuse as well as with offenders? Looking for a highly rewarding new career opportunity?
If so, join St Giles Trust as a Domestic Abuse Early Responder, where you will engage with DA Perpetrators in Police Custody as part of the reachable/teachable moment service delivery to discuss their offending behaviour.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this key role
St Giles Trust and the West Midlands Domestic Abuse Victim Support Service Consortium are partnering to provide DA offender intervention and tailored DA victim support. Our successful candidate will engage with offenders in police custody once they have been identified as being perpetrators of domestic abuse and will have responsibility to build positive relationships and work directly with the offender in custody to promote positive change, build resilience, reduce risks, and prevent further harm through DA offending.
You will produce DA offender risk management plans based on assessments and ensure that the DA perpetrator understands the consequences of their DA offending behaviour and works towards accepting responsibility for their actions and to positively change their behaviour. We will also count on you to always promote and protect the safety of the victim(s) and families and to collaborate closely with all key stakeholders to ensure that increases in risk of harm are escalated rapidly and a multi-agency plan is in place. Delivering a holistic support service as the situation dictates is also a key element of the role.
What we are looking for:
- Several years of professional experience of similar role
- Experience of completing risk assessments and safeguarding victims, children, and families
- Experience of providing support, advice and advocacy and the ability to assess clients’ needs
- Experience of engaging successfully with challenging people
- Experience of working with domestic abuse perpetrators
- Experience in negotiating with partner agencies to establish links to further the aims of a project
- Knowledge of risk factors associated with perpetrators of domestic abuse
- Knowledge of up-to-date housing, criminal, civil and welfare rights legislation relating to domestic abuse
- Excellent interpersonal, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked. Police vetting will also be required for this role.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11pm, 11th August 2024. Interview date: 21st August 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an empathic and energetic Helpline Co-ordinator to join the Helpline Management Team. You'll be working closely with our Helpline Supervisor and Helpline ISVA (Independent Sexual Violence Advisor), co-ordinating the smooth running of all aspects of TST’s Helpline service supporting survivors of rape, sexual abuse, harassment and bullying.
You will also provide administrative, practical and emotional support for TST’s survivor forum meetings. Experience of supporting group sessions will be an advantage.
You will ideally have a background in recruiting, training and supporting volunteers. Effective communication skills, both written and spoken, are essential and you will be able to work sensitively and confidently with difficult topics.
You will be responsible for supporting and attending internal meetings, co-ordinating rotas and supporting the Helpline and Call Handlers during opening hours.
You will maintain accurate records and part of your role will include gathering statistics for monitoring and reporting processes.
You will ideally have previous experience of working on a helpline and/or working in the voluntary sector, but please don’t be put off from applying if you don’t meet all requirements. The right candidate will be an effective communicator in a friendly and professional manner, with excellent IT skills and a passion to support survivors.
Skills/Attributes
¨ Good IT skills (essential)
¨ Be trauma informed with mental health understanding
¨ Experience in Group sessions for survivors.
¨ Experience of recruiting, training, co-ordinating rotas and supporting the Helpline and Call Handlers.
¨ Effective use of communication skills, particularly in connection with sensitive issues
¨ Effective communicator
¨ Awareness of issues of confidentiality
¨ Ability to self-motivate and prioritise
¨ Ability to work at times under pressure and to work within directed time scales
¨ Reliability and flexibility to the Project in relation to hours of work.
¨ Commitment to equal opportunities and anti-oppressive practice
You will be required to complete DBS clearance to work at The Survivors Trust.
Hours: Full time, 35 hours per week, Monday to Friday, with occasional evening and weekend meetings.
Location: Opportunity for Hybrid working although required to attend TST’s office in Rugby for bi-monthly meetings and other key occasions.
Annual leave and benefits:
- 28 days leave not including bank holidays
- Pension scheme with employer contributions of 6%
- Home working allowance
- 24/7 Employee Assistance Programme
- In-house training provided
Closing date: Sunday, 4th August 2024 11.30pm. We reserve the right to close this position early if we find a suitable applicant, please submit your application as soon as possible.
Interview date: Friday, 9th August 2024
Second interview: Friday, 16th August 2024 – with presentation at TST’s offices in Rugby
About The Survivors Trust
The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services. Our vision is for a society where services for survivors are trauma-informed and accessible according to need. Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.
We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.
We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings. We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations. We run a national helpline for anyone who has been affected by sexual violence in any way including victims and survivors, family members, partners and professionals working with survivors.
Our vision is for a society where services for all survivors are trauma-informed and accessible according to need.
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The client requests no contact from agencies or media sales.
The role will provide caseworker/advice support to people referred into the Centre’s Barts health Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach providing casework level advice on welfare benefits, housing, debt and energy advice.
The caseworker/advisor will work with the social prescribing cardiovascular team and refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.
The role will build collaborative relationships with the Cardiovascular Prevention Group (ELoPE), including social prescribers and support the delivery of social welfare advice training. This is to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.
The role will help shape the Bromley by Bow Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.
Social welfare related matters are the main reason people access support from our Social Prescribing Cardiovascular team. We are therefore seeking an Advisor and Caseworker who will support the delivery of this exciting new project.
Essential skills, experience and knowledge
• Commitment to the vision and mission of the Bromley by Bow Centre
• In-depth knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• In-depth understanding of the systemic inequalities and barriers that people in our community face and a commitment to
• anti-racist and inclusive practice
• Commitment to further developing the understanding of our work and the difference our work makes
• Level 3 qualification in Advice and Guidance
• Substantial experience of delivering energy, welfare benefits and debt advice including casework to Advice Quality
• Standard (AQS)
• Experience of a personalised approach to supporting people
• Ability to work on own initiative, prioritise and organise own caseload
• Ability to relate to people from different backgrounds
• Ability to make complex information accessible
• Excellent interpersonal and communication skills
• Commitment to support the development of social policy work
• Ability to liaise with other professionals and organisations
• Tact and diplomacy to deal with sensitive and confidential information
• Experience of working in collaboration with partners and stakeholders
• Flexibility and a willingness to work in innovative and non-traditional way
Desirable
• Ability to speak a community language (e.g. Bengali)
• Experience of monitoring and reporting on advice services to contract standards and specifications
• NEA Level 3 Energy Awareness or willingness to work towards it
Location: Bromley by Bow Centre
Job Type: Part time, 21hours per week
Contract Type: Permanent
Salary: £32,082 per annum (pro rata to £19,248 p.a 0.6 FTE)
You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.
REF-215 769
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref EDS-242
Are you a proactive, empathetic and flexible individual with a proven record of providing support, advice and advocacy, and communicating effectively the needs of clients to other professionals? Do you have strong experience of assessing the needs of vulnerable children and young people who are at risk of significant harm?
If so, St Giles Trust is looking for a Specialist Caseworker to be embedded with the Emergency Department of Whipps Cross Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our specialist worker you will provide peer supervisory support to the team within the wider hospital based services, which includes deputising for the Senior Caseworker, and supporting the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. We will also count on you to develop and maintain strong relationships with clinicians and hospital staff, while also identifying onward referral pathways with other services in the hospital such as CAMHS, IDVA, COMPASS and other statutory and voluntary sectors in the community.
Working as part of a multi-disciplinary team, you will also help to identify and assess young victims of violence and to provide support, advice and advocacy for both them and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and deliver a holistic support service that includes practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, appearing in court, DIY work and cleaning.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project.
- Experience of using support plans to enable people to successfully access support services.
- Substantial experience of engaging successfully with ‘challenging’ young people.
- Proven experience of working in a high intensity environment.
- A working knowledge of relevant services for young people and their families in the service provision area.
- First-class interpersonal, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult and Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 30th July 2024, 11:45pm Interview Date: 9th August 2024
The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
We’re currently looking for a Membership & Operations Assistant to join our busy team. Our offices are based on Bedford Row / Theobalds Road in Holborn, London. The role offers some potential for hybrid working after initial training.
The role
As part of our member services team, you will assist with the smooth-running of activities in our London office. We’re looking for a tech-confident person to help with routine membership and database processes. A high level of accuracy and attention to detail is required.
The successful candidate will be responsible for fielding incoming calls to the SoA and emails to the info@ email address, as well as updating member records. And as we’re just about to implement a new membership database, you will assist the team with testing and introduction across the organisation. The successful candidate will also be supporting in building management, staff and tenant needs in addition to deputising in the absence of the Head of Operations.
Key responsibilities
• Supporting Membership with communication via email and telephone
• Advising prospective members on how to join and manage payments
• Forwarding queries and contracts to the advisory team
• Issuing Public Liability Insurance documents
• Issuing replacement membership cards
• Inputting and processing applications
• Sending correspondence to applicants regarding membership
• Assisting with larger monthly processes, including but not limited to:
o sending subscription reminders
o data checking
o importing data to Mailchimp
o sending Direct Debit correspondence
• Assisting the team with the testing of the new database
• Packing and posting materials for external stakeholders
Additional responsibilities
• Opening and closing of the reception area on specific days.
• Handling incoming and outgoing mail and receipt of packages for the SoA and our tenants.
• Maintaining kitchen supplies and ensuring that this area is kept clean and tidy throughout the week.
• Being on hand to take care of any day-to-day issues which arise.
• Providing support to the Head of Operations which may be wide in scope.
• Assisting with events as required by the Head of Events or Head of Operations.
• Any other task reasonably requested from the Management Team at SoA.
Essential skills and experience
• Excellent call-handling and communication skills.
• High accuracy and attention to detail.
• Ability to prioritise work effectively and to complete tasks to strict deadlines.
• Ability to work both in a team and independently.
• A friendly and approachable manner, with a can-do attitude and a common-sense approach.
• Previous database experience, an advantage if this is within a Membership organisation.
• Familiarity with Office 365, particularly Teams, Outlook and SharePoint.
• High accuracy and attention to detail.
• Ability to manage issues in a calm manner.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Poppy Appeal Manager
Location: London, Haig House, Hybrid (2 Days Per Week)
Contract Type: Permanent, Full Time
Hours: 35 Hours, Monday to Friday
Salary: £32,352 to £35,452 (Inclusive of London Supplement)
Are you looking to ensure the success of this unique initiative for the Royal British Legion as a Poppy Appeal Manager?
As the Poppy Appeal Manager in Central London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.
A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.
Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.
The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 6th August 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
ARU Students’ Union - Director of Membership Services
Reports to – Chief Executive Officer (CEO)
Salary - £51,590.12
Location – Cambridge or Chelmsford (this is flexible), with travel to Peterborough, Chelmsford and London
Are you interested in being the Membership Services Director for a diverse, ambitious, and forward-thinking charity?
If so, were looking for a student focused, innovative leader to join our senior leadership team at Anglia Ruskin University Students’ Union.
About ARU Students' Union
ARU Students’ Union is the representative body for ARU’s 33,000 students. We are a not-for-profit charity employing 56 full-time staff located across campuses in Cambridge, Chelmsford, Peterborough and London who work with 5 full-time and 3 part-time elected student Sabbatical Officers to deliver a wide range of services and representative functions to a burgeoning and diverse student community.
ARU prides itself on delivering an education that is student-centred and diverse. It’s an ambitious institution with a genuine commitment to widening participation and supporting the work we do for students. We’re proud of the strong collaborative relationship we have with the University, and continuing to nurture this relationship will be a key priority for the future.
We have a highly motivated and knowledgeable staff team who use their unique talents and skills to support a range of opportunities, events and communities for students, as well as an expert advice service, and training and support for student leaders. We have over 100 student led clubs and societies so there is something for everyone from sports and social clubs to representation and democracy societies. We are also proud to have a free, independent advice centre that not only offers advice on academic issues, but also proactive advice on housing and money.
This is an exciting time to join the Students’ Union. We have plans for future growth and diversification, bringing opportunities for innovation, positive change and having an even bigger impact on students’ lives.
About the Role
We are searching for a new senior leader to be responsible for the strategic development and operational management of our membership activities. This role is not just about maintaining the status quo but about reimagining and diversifying our membership services in line with student community needs.
The successful candidate will be an inclusive, collaborative, and empowering leader, with high levels of emotional intelligence and a genuine passion for innovation and inclusion. You will also have experience in building and maintaining strong, influential relationships at all levels of an organisation. This role will require an innovative mindset, helping us to try new and creative ways of engaging with and developing trust between our students and the University.
Our new Director of Membership Services will need to be able to work well with student leaders, providing them with support, guidance, and mentoring, whilst also being able to challenge in the right way at the right times.
The ideal candidate will be both strategic and hands-on, with an ability to develop our excellent service standards, performance and delivery across our full range of membership services.
We believe in supporting a positive work-life balance, and giving our people the support, flexibility and direction required to thrive. Our talented colleagues are proud of who they are, and are empowered to bring their extraordinary talents, diverse lived experiences, and authentic selves to work.
If you're passionate about developing new ways of delivering student engagement in membership services to improve student influence and experience for a thriving community, we'd love to hear from you and receive an application.
Closing Date: Monday, 5th August 2024 (12 pm)
First Stage Interviews (Remote): Wednesday, 14th August 2024
Final Interviews (In-person): Wednesday, 28th August 2024
How to Apply
Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.
For an informal conversation about the role and application process, please contact Nida Ashraf at Atkinson HR Consulting.
THE CHARITY
Unfold is led by the people we serve, and we get people where they want to be. We’re a bold, agile and growing organization, with a friendly, energetic and welcoming team. As an established local charity, we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.
We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.
In our programme of support for parents, we have two primary programmes, a ‘Mentoring for Mothers’, for women with children aged 5+, which aims to improve well-being, confidence, connectedness and reduce loneliness. We also run Women’s Support Groups, which are friendly, relaxed spaces for women to meet, socialise, share challenges, offer support to one another and find out about services that meet their needs.
POSITION SUMMARY
In partnership with the local authority, Unfold is developing a new programme in the Royal Borough of Kensington & Chelsea in support of the families who have been made homeless or are at risk of homelessness who are accommodated in Bed & Breakfast and commercial hotels, within and outside of the borough. Collaborating with local family services and public health team, Unfold will offer
- Outreach to families in hotels and B&Bs
- Women’s Support Group
- Mentoring for five women
As an Outreach & Programme Coordinator Officer, you will be visiting the families and carrying out a screening to identify priority needs for appropriate signposting and connecting the families back to local services in Kensington & Chelsea. Part of the role will be to set up and run a weekly Women’s Support Group aiming to support the families build connections and find about further services in Kensington & Chelsea or in their new areas. Mentoring is part of the support women will be able to access, and as the Outreach & Programme Coordinator Officer you will be identifying women who are ready to engage in mentoring and working with Unfold colleagues to match them with a mentor, supporting mentoring pairs in their time together.
At Unfold, we work with people with different needs, ages, and backgrounds, so the right person for this role needs to be a great communicator, enjoys connecting with people, has empathy and understands the challenges families face in temporary accommodation arrangements.
WHAT YOU'LL BE DOING
Outreach
- Create a plan for visiting on a regular basis all Bed & Breakfast and commercial hotels in five main London boroughs where families have been placed.
- Act as a friendly face who families will trust, building recognition and local knowledge.
- Conduct an initial screening on location to summarise the families’ – both parents and children presenting circumstances.
- Following project referral pathways, share findings of the screening with partner services in Kensington and Chelsea, ensuring that appropriate services are notified.
- Assist families to engage with family support services in Kensington & Chelsea.
- Assist families to access local services in the borough the hotel is located within if appropriate.
- Signpost to local wellbeing activities to meet needs identified by the family, taking into consideration their specific needs and interests.
- Update appropriate resources and signposting materials.
- Identify risks and escalate them in a timely manner to appropriate services.
Women’s Support Group Facilitation & Coordination
- With the support of the Programme Manager, set up and coordinate one weekly Women’s Support Group, following Unfold’s peer support model.
- Create a friendly, welcoming atmosphere so that members feel at ease and able to determine group activities.
- Conduct monitoring of the WSG, including new member registration and attendance.
- Coordinate resources and materials needed for the smooth running of the sessions and signposting.
- Plan groups to meet the needs of members, with lively and engaging sessions in response to needs of group members, coordinating visits from external partners in health, wellbeing, culture and arts.
- Be proactive in outreach and communications to the group, maximising participation and ensuring that everyone feels welcome.
Mentoring Support
- Promote mentoring to women in hotels and B&Bs, so that they’re aware of the benefits and feel they can take up the offer when they’re ready.
- Identify and onboard participants who are ready for mentoring.
- Organise and run assessment and matching sessions for five women, periodically reviewing with mentors and mentees.
- Support mentors to connect mentees with services and activities that meet their needs, using knowledge of local services
- Ensure all participants are aware of and follow safeguarding measures in line with Unfold’s policies.
- Provide ongoing support to volunteers to help them flourish as mentors responding to any questions and concerns.
- Support in the delivery of virtual and in-person mentor training and monthly supervision sessions.
- Make sure our monitoring systems are being used as intended providing support to mentors and mentees as needed.
Administrative Support
- Manage cases with Beacon, our CRM system, making sure all the data is inputted correctly and is up-to-date.
Other Duties and Responsibilities
- Participate in regular management supervision, team meetings and annual appraisal; help to identify your own job-related development and training needs.
- Adhere to Unfold’s code of confidentiality, safeguarding, equal opportunities and all other policies.
- Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with aims, values and ethos of Unfold.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. As the role evolves, the Senior Programme Officer may require undertaking other tasks assigned by the Programme Manager and it is expected that duties will be reviewed and revised as required.
The role may involve out of hours working, for which time off in lieu will be granted.
Join and update project meetings with council and NHS colleagues
ABOUT YOU
Essential Skills & Experience
- Strong communication skills (verbal and written), with excellent written and spoken English.
- An ability to communicate with people from a wide range of backgrounds.
- Experience working with adults seeking support in the community.
- Experience of working with families and children.
- Experience of working or volunteering in a drop in setting.
- Knowledge and experience about safeguarding the welfare of children and vulnerable adults, ideally in volunteering contexts.
- Excellent IT skills including MS Office suite.
- Excellent organisational skills – ability to manage multiple tasks.
Personal Attributes
- Passionate about supporting families to improve outcomes for children, young people and parents.
- Outstanding interpersonal skills
- Empathy with people facing challenging situations.
- A hands-on, highly motivated individual with great empathy.
- Ability to work as part of a small team, listening to and valuing the contribution of all staff, service users and volunteers, whilst also working independently.
- Willing and able to work the occasional evenings and weekends
Desirable
- Ability to work with CRM systems and databases.
- Has knowledge or lived experience in the borough of Kensington & Chelsea.
- Understanding of the welfare system.
- Understanding of the housing rights & entitlements of individuals.
- Ability to speak another language, for example Pashtu, Dari, Urdu, Arabic, Farsi language skills.
- Experience of building and sustaining effective partnerships and external networks
- Track record of volunteer management
As the post may involve contact with children and vulnerable adults, a DBS check and two references will be required.
Unfold is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.