Housing first coach jobs in Tower hamlets
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AreThe London Irish Centre’s mission is to empower and enrich lives through Irish community and culture. Since 1955, we have served the Irish community in London, providing crucial support, connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed bar and shop, as well as private hire spaces to support the work of our charity.
The London Irish Centre is seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.
The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.
As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Citizenship and Identity, Health Navigation, Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.
About You
- You have solid experience advising on welfare benefits and housing law, including issues like homelessness, poverty, and disability benefits.
- You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
- You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
- You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
- You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
- You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.
Key areas of responsibility
- Work in line with the purpose, vision, mission, and values of the LIC.
- Deliver high-quality information and advice on housing and welfare benefits according to client needs.
- Manage your own caseload and undertake casework with minimal supervision.
- Provide services in accordance with all relevant quality standards.
- Create and maintain comprehensive client and service provision records, using information technology and other systems.
- Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
- Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
- Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
- Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
- Work collaboratively with internal teams and services
This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks (pro-rata) of contractual hours on full pay after completion of probationary period
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
At the London Irish Centre we strive to be:
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.
About the role:
Every young person deserves more than a roof over their head. They deserve a place where they feel safe, seen and able to imagine a future for themselves.
We are looking for two Deputy Team Managers to join our Ofsted Registered Young Person’s Accommodation Services, with one opportunity in Camden and one in Greenwich. Working alongside the Service Manager, you will help turn our accommodation into places where young people aged 16 and over - including care leavers and young people facing multiple disadvantage - can build trust, discover their strengths and take meaningful steps towards adulthood and independence.
You will be a visible, energising presence in the service, giving staff the guidance, confidence and space they need to deliver exceptional support. From coaching colleagues and strengthening support and safety plans to responding to safeguarding concerns, missing episodes and periods of disengagement, you will help the team remain curious, persistent and ambitious for every young person. You will also make sure preparation for the future starts from day one, creating opportunities for young people to develop practical life skills, reconnect with education or employment and move towards a home of their own.
You will build strong relationships with local authorities and partner agencies, maintain high standards across housing management, health and safety and Ofsted compliance, and make sure young people are not simply consulted but genuinely heard. Their experiences, ideas and ambitions should shape the support they receive and the way the service grows.
This is an opportunity to lead with heart, challenge what could be better and see the difference your leadership makes in young people’s everyday lives. Through reflective practice, ongoing learning and development and hands on management experience, you will continue growing as a leader, with opportunities to progress across Single Homeless Project's (SHP) Young Person’s Services and the wider organisation.
About you:
- You believe in young people’s potential and know how to build trust, spark confidence and keep going when progress is not straightforward.
- You have experience supervising or developing staff who support young people, including care leavers and those facing multiple disadvantage.
- You understand Ofsted Registered accommodation and can help colleagues turn safeguarding, trauma-informed practice and professional curiosity into meaningful everyday support.
- You are a calm, encouraging and hands-on leader who gives clear guidance, strengthens practice and helps colleagues grow without taking over.
- You bring resilience, fresh ideas and a genuine appetite to develop, using your creativity to open up opportunities for young people to build skills, independence and hope for the future.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Tuesday 25th and Wednesday 26th August at SHP Head Office in Kings Cross
Please note there will be second stage interviews at a Young Person's Service for suitable candidates
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a pod in our long-running Floating Support service: hold the relationships, develop placement students, and stay close to the work.
At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.
We're recruiting a Pod Leader to join our Floating Support team. As a Pod Leader, you are the person who holds that relationship with every client in your pod. You know them, stay alongside them over the long term, and are accountable for their support, even though many of the visits are carried out by the placement students you lead. You're the person who stays, while others come and go around the work.
You also play a big part in developing your students. Most arrive with no experience of this kind of work, and a lot of what makes a pod work well is the way you help them learn to do it.
Floating Support has been running for over twenty years. It's long-term, flexible support for adults in Camden, in sessions of around two hours, wherever works for the person. We reopened referrals in 2024, and the service is growing, which is part of why this role matters.
Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.
You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role. We need people with a good amount of work experience behind them, including some real experience of support work, whether paid or through volunteering. We're more interested in how you are with people, how you think and how you work than in your CV on paper.
If that sounds like you, we'd love to hear from you.
Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
We want to make our recruitment as inclusive as possible. If there is a part of this process where you may need reasonable adjustments to do your best, please get in touch to chat it through.
Your CV: we welcome either chronological or skills-based CVs, whichever works best for you.
Your cover letter: we will not accept generic letters. You need to answer the following questions:
Question 1. Tell us about a time you supported someone through something difficult. What did you actually do, what was hard about it, and what did you learn? This can be from work or from volunteering. Please answer in no more than 500 words.
Question 2. Are you applying for a 4 or 5 day role, or are you flexible? Just a line is fine.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start your fundraising career with a leading national anti-prejudice charity and help build the relationships that make our work possible.
Gain hands-on experience across trusts, donors, events and fundraising operations while developing valuable skills in a supportive, mission-driven team.
The Anne Frank Trust UK empowers young people to challenge all forms of prejudice through education and dialogue. We are looking for a motivated, organised and enthusiastic Fundraising Assistant to join our Development Team and play a key role in supporting the fundraising activity that enables our work to reach thousands of young people each year.
This is an ideal opportunity for someone looking to take their first step into fundraising or the charity sector. You do not need extensive fundraising experience. We are looking for someone with strong organisational skills, excellent attention to detail and a genuine commitment to our mission. In return, you will receive hands-on training, mentoring from experienced colleagues and opportunities to develop your skills and take on increasing responsibility.
As Fundraising Assistant, you will support all aspects of fundraising and donor engagement. From processing donations and managing supporter records to helping deliver events, steward donors and support trust and foundation fundraising, you will gain broad experience across multiple fundraising disciplines. As your confidence develops, you will have the opportunity to contribute to funding applications and manage smaller grant requests independently.
You will work closely with colleagues across the organisation, supporting donor visits, fundraising events and school engagement opportunities, while helping to ensure our supporters receive an outstanding experience at every stage of their journey with the Trust.
We are looking for someone who is curious, proactive and eager to learn. If you enjoy building relationships, are comfortable balancing multiple priorities and want to be part of an organisation committed to equality, diversity and youth empowerment, we would love to hear from you.
This role offers a unique opportunity to develop a strong foundation in fundraising while making a meaningful contribution to an organisation that helps empower young people create across the UK to recognise and challenge all forms of prejudice.
SALARY: £28,860 (Includes London Weighting)
CONTRACT: Permanent
HOURS: Full time (37.5 hours per week)
Usually Mon-Fri 9am to 5.30pm.
4 days out of 5 (Monday to Thursday) in the office in London.
Occasional work required outside usual time for events with Time Off In Lieu provided.
Office Based – with a day to work from home and occasional UK-wide travel and overnight stays.
BENEFITS: The postholder will be entitled to the Trust’s standard benefits, pro-rated where applicable, and subject to scheme rules and eligibility. These include: 28 days’ annual leave plus statutory holidays in England and Wales and any additional discretionary closure days in December; contributory pension (10% total: 5% employee/ 5% employer) with option to increase to 17% (7% employee, 10% employer) post-probation; cycle to work scheme; Employee Assistance Programme
Tasks and Responsibilities
· Maintain and update the fundraising database, ensuring supporter records are accurate, complete and up to date.
· Process donations and prepare acknowledgement letters, emails and receipts in line with donor stewardship standards.
· Manage Gift Aid administration, including data checks, record maintenance and submission processes.
· Provide administrative support to Fundraising Officers, including diary management, meeting scheduling and preparation of briefing materials.
· Support the planning and delivery of fundraising events, donor visits and receptions.
· Coordinate donor and community representative visits to schools in collaboration with the Education Team.
· Assist with the preparation of fundraising reports, presentations and internal documentation.
· Support general department administration to ensure the smooth running of the fundraising function.
· Conduct basic prospect research to identify potential funding opportunities.
· Prepare supporting documents, budgets and attachments for grant applications.
· Maintain accurate records of application deadlines, reporting requirements, funding decisions and income forecasts.
· Assist with drafting sections of funding applications and reports.
· Support the management of smaller grant applications and reports, with the opportunity to lead applications of up to approximately £5,000 as experience develops.
· Monitor grant reporting deadlines and ensure officers are supported to meet all requirements.
· Prepare thank-you letters, impact updates and other donor communications.
· Support the administration and delivery of the organisation’s Patrons Programme.
· Assist with donor stewardship activities and ensure timely follow-up actions are completed.
· Support the tracking and management of donor journeys in collaboration with the Communications team.
· Maintain accurate records of donor interactions and stewardship activity on the fundraising database.
· Help ensure donors receive a positive and consistent experience across all engagement touchpoints.
Person Specification:
ESSENTIAL CRITERIA
· An interest in fundraising, philanthropy or the wider charity sector.
· Excellent organisational skills and strong attention to detail.
· Strong written and verbal communication skills.
· Good administrative skills and confidence working with databases, spreadsheets and digital systems.
· Ability to manage multiple priorities and deadlines effectively.
· A proactive, reliable and positive approach to work.
· Willingness to learn, accept feedback and develop professionally.
· Ability to work collaboratively as part of a team.
DESIRABLE CRITERIA
· An understanding of and interest in fundraising, donor stewardship or supporter engagement.
· Experience using a CRM, fundraising database or supporter management system.
· Experience supporting events or coordinating projects.
SKILLS AND ABILITIES
· Excellent organisational skills, to manage a varied workload.
· Excellent interpersonal skills with the ability to develop relationships with relevant stakeholders.
· Ability to use initiative, problem solve and be a team player.
· Strong literacy, numeracy and IT skills.
· Excellent presentation skills.
VALUES AND PERSONAL QUALITIES
· Enthusiasm for Anne Frank, the Trust’s work including our commitment to youth empowerment.
· A deeply held belief in equality and diversity with a willingness to learn.
·A commitment to helping young people recognise and challenge all forms of prejudice.
· Willingness to travel regionally and across the UK and work evenings and weekends when required.
QUALIFICATIONS
· Educated to at least degree level or equivalent, ideally with a relevant professional qualification.
OTHER REQUIREMENTS
· Enhanced DBS check on appointment
The application process is submitting your CV and a supporting statement outlining why you want to work for the Anne Frank Trust UK (no more than 1,000 words).
Please upload your CV and Cover Letter via the Charity Job portal.
The closing date is 28th August but we reserve the right to close the posting early if enough suitable candidates are found.
First stage interviews will take place in person in our London office on Monday 14th or Wednesday 16th September with a second stage in person interview to follow.
Learning from Anne Frank and the Holocaust, we empower young people aged 9 to 15 to challenge all forms of prejudice.
We are looking for an experienced, proactive, flexible, and knowledgeable Housing Support Worker to join our Housing Team. In this role, you will assess young people referred to the service and determine their suitability for New Horizon's Accommodation Pathway or private rented accommodation. You will provide high-quality, person-centred support to young people living within our accommodation projects, helping them to build the skills, confidence, and resilience needed to achieve positive and sustainable outcomes. You will be responsible for managing a diverse caseload across multiple accommodation schemes, completing assessments, developing support plans, and working closely with young people to identify and secure appropriate move-on options into independent living in a timely manner. The role requires effective partnership working with internal teams, local authorities, landlords, and other external agencies to ensure young people receive coordinated and holistic support.
This is a varied and rewarding role requiring excellent communication, sound professional judgement, and the ability to balance competing priorities while maintaining accurate records and delivering a high standard of service.
Key details
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Contract type and hours: permanent, full-time (35 hours a week Monday-Friday)
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Starting salary: £32,136 (salary scale is: £32,136.00-£35,778.00)
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Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
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Application deadline: 9am, Monday 3rd August 2026
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How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
The client requests no contact from agencies or media sales.
In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.
Key details
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Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.
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Starting salary: £32,136.00 (scale £32,136 - £35,778)
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Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
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Application deadline:9am, Monday 24 August
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How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
Key objectives:
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To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.
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To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.
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To enable delivery of a trauma-informed service to young people.
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To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.
Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)
Main tasks and responsibilities
Young people services
Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:
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Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.
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Carrying out at least two street-based outreach shifts each week (early morning and late evening required).
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Carrying out housing assessments with young people and referring them into appropriate accommodation.
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Managing a transitional case load of young people and helping them move forward and access appropriate services.
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Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.
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Providing expert coaching and guidance to young people and monitoring and evaluating their progress.
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Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:
· Completing registrations, outcomes assessments, risk assessments and action plans with young people.
· Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.
· Ensuring risk management and assessment procedures are followed.
Delivering advocacy and referrals to appropriate services, including making internal referrals
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Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.
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Taking a hands-on approach to working with young people
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Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.
Networking and Liasion
To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:
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Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.
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Promoting and representing New Horizon Youth Centre at relevant forums and meetings.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
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Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.
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Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.
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Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
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Continuously reviewing own working practices in line with feedback and current best practice.
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Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.
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Reviewing and evaluating own performance to identify strengths and areas for development.
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Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.
Other
To contribute positively and constructively to the development of the teams, service and NHYC. This will include:
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Covering for other members of the team where necessary.
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Following NHYC’s policies, procedures and performance expectations in all functions of the post.
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Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.
The client requests no contact from agencies or media sales.
Our Vacancy
Want to use your housing expertise to shape the next generation of housing professionals? Join Peabody as a Housing Skills Trainer and help learners build the knowledge, skills and confidence to succeed.
What You’ll Do
Your typical day could start with planning and delivering engaging learning sessions for apprentices, either in the classroom, online, or in the workplace. You might then meet with learners on a 1-2-1 basis to review progress, provide coaching and feedback, and support them towards achieving their apprenticeship goals. Later in the day, you could be developing learning resources, preparing learners for End Point Assessment (EPA), or collaborating with managers to create meaningful workplace learning opportunities.
As a Skills Trainer, you'll be responsible for delivering high-quality Housing apprenticeship programmes, supporting learners to develop the knowledge, skills and behaviours required to succeed in their roles and progress in their careers. Managing a caseload of approximately 40 apprentices, you'll provide teaching, coaching, assessment and tailored support to maximise learner engagement, achievement and progression.
You'll play a key role in improving learner experience, attendance, retention and outcomes while contributing to the Academy's quality of education, safeguarding culture, curriculum delivery and continuous improvement activities. If you're passionate about developing people and making a real difference through learning, we'd love to hear from you.
What We’re Looking For
You're passionate about helping others learn and grow. You'll enjoy motivating apprentices from a variety of backgrounds and creating engaging learning experiences that bring housing practice to life.
Whether you're already an experienced trainer, assessor or coach, or you're currently working in housing and looking to move into learning and development, we'll support your professional growth, including funding a Level 5 Learning & Skills Teacher Apprenticeship if required.
To be successful in this role, you have:
- A teaching qualification, or willingness to work towards one through a Level 5 Learning and Skills Teacher Apprenticeship
- A Level 2 qualification in English and Maths, or willingness to achieve this
- Strong vocational knowledge and experience within Housing and Property Management
- Knowledge of Housing apprenticeship standards and learner journeys
- Experience of teaching, coaching, training, mentoring or assessing, or strong vocational expertise that can be applied to learning delivery
- Strong communication, IT and organisational skills
- The ability to support learners to achieve positive outcomes and reach their potential
- An understanding of apprenticeship quality requirements and learner progress monitoring
- Knowledge of safeguarding and Prevent, and the importance of creating a safe learning environment
- A high level of accuracy, attention to detail and personal accountability
- This role will require an enhanced DBS check.
What We Offer
- Up to 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
- Professional development and opportunities to broaden your experience
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying
This role will require an enhanced DBS check, and you must have the right to work in the UK; we are unable to provide visa sponsorship.
This advert will close on Thursday 6th August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.
Our Assessment Process
Our fair, inclusive and transparent recruitment process includes in-person Interview and Micro Teaching task to be held at our Westminster Bridge Road office on the Wednesday 13th August (You will need to allow up to 90 minutes for the session)
If you have any questions about this role, please email Talent Specialist, Charlene.
We have an exciting new opportunity for a Social Prescriber to join our team in Merton.
The Merton Social Prescribing service is one of the most established and mature services in the UK and is celebrating its 10th anniversary this year.We are seeking an individual to join our successful service in Southwest London. This role will help to strengthen the links between Primary Care, voluntary and public services to improve patients’ health and wellbeing.
You will provide a person centred service to patients within Primary Care GP practices in Merton, and you will also support each patient to access appropriate services provided by voluntary and community organisations and other agencies.
Social prescribing expands the options available in Primary Care by creating a ‘managed’ way for referrals of patients with social, emotional and/or practical needs. Patients ca n be linked to a variety of local non-clinical services in the community. These include leisure, social activities, education, welfare, housing and employment advice and support.
About The Role | How to Apply:
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35 hrs per week 9 - 5 pm
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1 year fixed term contract initially with possible extension
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Hybrid role
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£ 34,296 per annum plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
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Closing date for applications: Wednesday 12th August 2026
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Please ensure that you fill in your application using the job specification headlines. Applications may close before the deadline, so please apply early to avoid disappointment.
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Interviews planned for 18th/19th August
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Applicants will be notified by email if they are to be invited for interview a few days prior to the interview date
We support support voluntary, community, faith and social organisations to grow, collaborate and thrive.



The client requests no contact from agencies or media sales.
We're looking for a hardworking and resilient Head of Compliance and Building Safety to join our Central Service Team located in head office.
£75,000.00 per annum, working 35 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Head of Compliance and Building Safety will lead the strategic management and operational delivery of Look Ahead's compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management. This role ensures that all statutory and regulatory obligations are met with excellence, and that services are delivered to the highest standards of quality, value, and customer satisfaction.
The Head of Compliance and Building Safety will lead the procurement and delivery of compliance inspections, testing, and remedial work programmes, ensuring timely, high-quality outcomes.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services.
- Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos.
- Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents.
About you:
- High level of communication skills both written and verbal.
- Highly motivated.
What you'll bring:
Essential:
- Extensive knowledge and expertise of Health and Safety Regulations and including in gas servicing, asbestos management, mechanical and electrical compliance requirements, and other relevant regulations and standards within housing portfolios and fire safety for compliance.
- Proven ability to conduct regular compliance audits and examine housing operations for adherence to regulations and prepare comprehensive assurance reports.
- High level proficiency in managing compliance-related risks by staying updated on regulatory changes and industry best practices.
- Strong experience in developing and implementing robust compliance policies and procedures that align with regulatory requirements and organisational goals.
Desirable:
- Recognised qualification building construction, Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). A property/building related specialism MCIOB, MRICS, BIFM, MIFSM or Health & Safety. Building Related Degree is desirable.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in Camberwell with frequent travel across London, primarily Lambeth
Ref: LSS-261
Are you an experienced support worker with a passion for helping young people achieve independence? Do you have experience supporting vulnerable young people with complex needs while providing guidance and support to colleagues?
If so, St Giles Trust is looking for a highly motivated Senior Caseworker to join our Lambeth Floating Support Service, helping young people secure and sustain safe accommodation while supporting the wider team to deliver outstanding person-centred support.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the service
Our Lambeth Floating Support Service helps young people successfully move into independent living by providing practical, tailored support to secure and sustain accommodation. Working closely with Social Workers, Personal Advisors, housing providers and other partner agencies, the service supports young people to overcome barriers to independence, build resilience and achieve positive long-term outcomes.
About the role
As Senior Caseworker, you will manage a caseload of young people with a range of housing and support needs while acting as the day-to-day lead within the team. You will support colleagues with complex cases, provide guidance and mentoring, and work closely with the Team Manager to ensure the service delivers high-quality, outcome-focused support.
You will develop holistic support and risk management plans, work collaboratively with statutory and voluntary sector partners, and provide practical assistance to help young people establish and maintain successful tenancies. This may include supporting access to education, employment and training, benefits, debt advice, health services and community resources, as well as accompanying young people to appointments and advocating on their behalf.
What we are looking for
- Experience supporting young people with housing, tenancy sustainment and independent living.
- Experience supervising, mentoring or supporting staff and/or volunteers.
- Proven experience working with vulnerable young people or adults with multiple and complex needs.
- Experience developing support plans, carrying out risk assessments and providing advice and advocacy to help young people access accommodation and support services.
- Experience working effectively within multi-agency partnerships to achieve positive outcomes for young people.
- Knowledge of housing legislation affecting young people and an understanding of the barriers faced by people with lived experience.
- Strong communication, organisational and IT skills, including experience maintaining accurate case records.
- The ability to work flexibly across London, including occasional evenings and weekends, and to manage competing demands within a busy service.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Please note this role requires an Enhanced DBS check with Adult Barred List.
Closing date: 3rd August 2026 at 9am.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Hotel School is an award-winning charity that believes everyone deserves the opportunity to build a career they can be proud of. Through our expert-led hospitality programme and personalised support, we help people facing homelessness and multiple disadvantages gain the skills, confidence and opportunities to secure, sustain and progress in employment.
We're looking for an experienced, compassionate and motivated Employment & Progression Manager to lead our Employment & Progression service. This is an exciting opportunity to shape a service that supports graduates beyond training, helping them overcome barriers, thrive in work and achieve their long-term career goals.
You'll lead a team of Employment & Progression Coaches, oversee safeguarding and graduate support, build strong employer partnerships and use data and insight to continuously improve our service. You'll work closely with our Charity Director to develop new ideas, strengthen employer engagement and ensure every graduate receives high-quality, person-centred support.
This role would suit someone with experience in employability, employment support or career progression who enjoys leading people, building partnerships and making a tangible difference. You'll be values-driven, collaborative and committed to helping people realise their potential.
At Hotel School, you'll join a small, supportive and ambitious team where your ideas are valued and your work has a direct impact. We offer 34 days' annual leave plus Christmas closure, clinical supervision, ongoing professional development, an Employee Assistance Programme and the opportunity to help shape the future of an award-winning charity.
If you're excited by the opportunity to lead a talented team and help people facing homelessness and multiple disadvantages build sustainable careers in hospitality, we'd love to hear from you.
How to apply
Please submit:
- Your CV
- Responses to the five application questions (maximum 350 words per question)
Full details of the role, the application questions and our recruitment process can be found in the Employment & Progression Manager Role Pack attached to this advert.
We welcome applications from people with diverse backgrounds and lived experiences. If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness. Our support will improve their health and wellbeing and enable them to move away from the streets.
Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census. This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men. Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services. Therefore Trauma Informed Care lies at the heart of everything we do.
You will manage a team of staff and volunteers to set up, pilot and deliver this vital new service in a central London location. The service will include a combination of practical facilities such as showers and a laundry, health and wellbeing resources to minimise the harm associated with rough sleeping and support to move into accommodation. We may develop additional aspects to the service as resources become available.
Through a compassionate and proactive management style, you will build a proactive, high performing team who are passionate about supporting very vulnerable women away from the streets. You will enable creativity, and professional curiosity, strengthen resilience, and team well-being to meet the different needs and aspirations of the people we support. You will have a strong knowledge of women’s services, housing options, health inclusion approaches and social care entitlements.
You will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.
Salary: £44,181 - £50,461 (Scale 29-35)
Closing Date: Wednesday 12th August
Interview Date: Wednesday 26th August
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
We are looking for a skilled caseworker to provide high-quality advice and support to LSE students
We are recruiting an additional full-time Caseworker to join our small and high performing team, alongside an existing Caseworker and Advice Manager. We pride ourselves on our innovative approach to student support and are looking for someone who shares that creative ambition and drive.
About LSESU
The London School of Economics and Political Science Students' Union (LSESU) is a high-profile, student-led charity representing and supporting over 11,000 students at one of the world's leading social science institutions.
We're currently in an exciting period of growth and transformation, with a newly appointed Chief Executive and a clear sense of purpose: to help students make the most of all the life-changing opportunities available to them at LSE.
- We help students make friends and feel like they belong at LSE, through clubs, societies, sports, and events.
- We make sure students voices’ get heard by decision makers LSE.
- We provide practical support for the students who need us most: those facing housing difficulties, financial hardship, academic appeals, immigration issues.
The Advice Service sits right at the heart of that last commitment, making this one of the most directly impactful roles in the Students’ Union.
About the team:
The LSESU Advice Service supports students across a range of academic and housing issues, while also administering a series of increasingly sought-after hardship funds. As Advice Caseworker, you’ll be expected to become an expert in these areas, delivering the bulk of the casework and making a difference to the students who need it most.
You’ll also work closely with our Communications team to shape our communication and engagement strategy - raising stakeholder awareness, improving service accessibility, and providing students with regular, proactive and useful information.
The Advice Service sits within the Student Voice Department, alongside the Representation Team. You will work closely with colleagues across the Student Voice department and the wider Student Union, along with Student Support teams at LSE.
About the role
We're looking for a skilled caseworker who is both empathetic and pragmatic.
You'll manage a large, complex caseload while consistently meeting response-time targets, and you'll bring a positive, solution-focused attitude to the challenges that come with it. Above all, you're genuinely enthusiastic about supporting students and comfortable navigating the complexities of working with an external stakeholder organisation.
This role centres on providing 1:1 advice via email, video call, and in-person appointments, so strong interpersonal, written, and oral communication skills are essential.
You'll also need strong diligence and the ability to digest complex regulations and translate them into clear, practical guidance — this is crucial to delivering the high level of support LSE students rely on.
In many ways, this is not a typical Advice Service, and we are not looking for a typical Advice Caseworker. We are seeking someone who is self-motivated, driven, resilient, and a role model to others. The ideal candidate will be a strong collaborator, able to support colleagues, and skilled at building and maintaining strong stakeholder relationships.
How to apply?
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
Want to apply?
To apply for this role, please complete an online application.
For further about the role, please see the attached full job description and person specification on our website.
Job Application Timeline
Closing date: 16th August 2026
Intended Interviews date: 27th & 28th Aug (+ hold 1st Sept if needed)
The client requests no contact from agencies or media sales.
Assistant Head of Fundraising (Public Fundraising)
Salary £57,574.79 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Assistant Head of Fundraising (Public Fundraising)
Location: London/Hybrid
Salary: £57,574.79 per annum
Weekly Hours: 35
Reference: YMC1212513
An exciting moment to join us
YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people. Working alongside local YMCAs, we will support the development of new accommodation across the federation, helping young people move towards independence.
This role sits at the heart of that ambition.
You will lead the fundraising behind two critical components of the 10,000 Homes programme:
• Securing income from the public to build and sustain a central Centre of Expertise (mobilisation team), supporting local YMCAs to develop and deliver housing projects.
• Raising capital from individual supporters, mid-level donors and major donors to grow a replenishing national fund that provides upfront investment to unlock housing developments across the federation.
At the centre of this is the 10,000 Homes Fund: a bold, housing-focused proposition that offers the public a clear and tangible way to support young people into safe, stable accommodation. You will be responsible for growing this proposition, ensuring it resonates strongly with supporters and inspires giving at all levels.
You will lead an integrated public fundraising approach, bringing together individual giving, mid-level and major donors into one compelling, housing-led narrative. A key part of the role will be translating a complex, federated model into a simple, emotional and compelling case for support that connects with people’s motivations to give.
We’ve established strong early foundations and are now ready to scale. This role offers the opportunity to take a high-potential public fundraising proposition to the next level -expanding its reach, deepening supporter engagement, and unlocking significant new income.
We are looking for someone who is creative, data-driven and passionate about engaging the public to drive meaningful change for young people. We’re looking for someone comfortable working in a federated environment, with the ability to simplify complex ideas into compelling messages for the public.
The role
As Assistant Head of Fundraising (Public Fundraising), you will lead and inspire a team of talented fundraisers, deputising for the Head of Fundraising and taking ownership of our most ambitious programmes:
The 10,000 Homes Fund driving forward our flagship proposition across individual giving, cash appeals and mid-level audiences.
Major Donors shaping the strategy for high-net-worth relationships, new giving circles and development boards.
RoomSponsor, YMCA’s flagship regular giving product, now in its third year of an ambitious growth strategy. You will oversee a unique partnership model across 45 local YMCAs, support the income distribution process, and see first-hand the impact of your work through a programme that directly supports young people with safe accommodation.
Legacies working with the Senior Fundraising Manager and Head of Fundraising to define and grow what is set to become a landmark legacy programme.
This is a hands-on leadership role: you will set direction, manage budgets, develop your team, while also being prepared to step into delivery when it matters most. You will balance strategic oversight with practical execution, ensuring programmes are both ambitious and deliverable.
About you
You are an experienced public fundraising professional with a strong track record in individual giving or direct marketing, alongside a well-developed understanding of major donor fundraising. You know how to bring different disciplines together behind a single proposition and deliver results.
You are an effective and confident leader, able to build, motivate and develop high-performing teams. You create clarity, set high standards, and support others to do their best work, stepping in when needed and leading from the front.
You are at your best when driving a clear proposition forward. You are excited by the opportunity to take a compelling idea and translate it into something that engages the public, inspires generosity and delivers sustainable income.
You are energised by a challenge, comfortable with complexity and working in a federated environment, where success depends on strong relationships and shared ownership. You are skilled at working with partners, whether agencies, internal stakeholders or local YMCAs, and know how to align people around a common goal.
You combine strategic thinking with operational delivery. You are data-driven, using insight and performance to shape your decisions, and confident working with (and occasionally building) financial models to plan, test and scale activity. You bring both creativity and discipline, generating new ideas while ensuring they are grounded, deliverable and effective.
Above all, you are a strong communicator and influencer. You can simplify complex ideas into clear, compelling messages, build confidence with colleagues and stakeholders, and position fundraising as a critical enabler of impact.
Why join us now
YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. What we need now is a leader ready to take this momentum to the next level.
YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.
Our recruitment process is anonymised and candidates' names are hidden. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Job role:
The Digital Engagement Lead will play a pivotal role in shaping how people discover, experience and connect with Ronald McDonald House UK.
Working closely with the Head of Brand, Communications and Digital Engagement, you'll lead the development and delivery of an audience-led digital engagement strategy that helps us reach more people, build stronger relationships and create meaningful opportunities for support. You'll bring together social media, email, website content and user experience, paid social media and analytics into a clear, joined-up approach that delivers measurable results.
This is a role for someone who can see the bigger picture whilst remaining close enough to the detail to make things happen. You'll lead and develop a talented digital team, set clear direction and priorities, and create an environment where people feel supported to do their best work. At the same time, you'll work across the organisation to build understanding, confidence and enthusiasm around digital engagement, helping colleagues see how it can support their goals and strengthen our impact.
You'll also play an important role in strengthening the foundations that underpin our digital performance, from supporter journeys and content strategy to analytics, testing and optimisation. Through thoughtful leadership, strong collaboration and a focus on continuous improvement, you'll help ensure our digital channels work harder for the charity and ultimately help us support more families when they need us most.
Key Responsibilities:
Operational leadership and team development
- Provide clear leadership across the Digital Engagement function.
- Line manage the Digital Marketing Manager, Social Media Officer and Website Content & UX Officer.
- Set clear objectives, coach through regular one-to-ones and support professional development.
- Build a collaborative, high trust culture that values inclusion, curiosity and accountability.
- Ensure the team has clear backlogs, roadmaps and ways of working that keep delivery smooth and focused.
Digital strategic approach and planning
- Shape and deliver an integrated, audience-led digital engagement strategy.
- Define the strategic role of each channel for priority audiences, with objectives, KPIs and success metrics.
- Set channel-specific plans across paid social, organic social, content creators engagement, email, paid search and website content/UX.
- Lead annual and quarterly planning, translating organisational goals into clear digital roadmaps with budgets, testing agendas and resourcing.
- Monitor sector, platform and audience trends, advising on where to pivot, invest or pause.
- Guide the Digital Engagement team to deliver effective programmes with clear targeting, creative variants and measurable outcomes.
Digital Marketing ownership
- Oversee a balanced mix of paid, organic and earned activity, ensuring they work together to drive reach, community and conversion.
- Set standards for community management, social listening, risk protocols and out of hours response where required.
- Define our approach to engaging content creators.
- Strengthen the organisation’s approach to paid social, building capability, confidence and performance.
- Set the strategic approach for paid social campaigns, with a clear pathway towards delivering a high‑quality, scalable campaign in Q4.
- Oversee paid search and Google Ad Grant activity, ensuring compliance, relevance and strong conversion tracking.
Email and supporter journeys
- Oversee performance and growth across paid and owned channels.
- Lead the development of a clear email strategy, starting with strong foundations for best‑practice journeys
- Oversee the design and implementation of core email journeys
- Ensure email activity is insight‑led, tested and aligned with wider supporter journeys across channels
- Maintain a practical test plan covering audiences, messaging, creative and landing experiences.
Website content and user experience
- Lead the long term development of the charity’s website.
- Set the content and UX strategy with audience needs at the centre, ensuring information is findable, inclusive and persuasive.
- Oversee page governance, templates and information architecture to support both storytelling and conversion.
- Prioritise UX improvements using evidence from analytics, user feedback and best practice.
- Ensure the site reflects our brand voice and values, with accessible content and clear journeys.
Innovation, creative approach, testing and optimisation
- Embed a culture of smart experimentation and continuous improvement.
- Champion creative exploration across formats, storytelling and interaction design, while setting clear hypotheses and guardrails.
- Maintain a cross-channel testing backlog, with transparent prioritisation, timelines and owners.
- Ensure rigorous measurement: define success criteria, document results, share learning and scale winning variants.
- Encourage responsible adoption of new features and tools where they solve real audience problems.
Data, tracking and reporting
- Ensure decisions are grounded in accurate data and meaningful insight.
- Set the strategic direction for digital analytics and performance measurement.
- Oversee GA4 tracking, analytics and reporting frameworks across channels and key journeys, working with external agencies or specialists to establish robust reporting foundations
- Commission accessible dashboards and provide narrative context so stakeholders understand performance and next actions.
- Promote outcome-focused reporting that complements top of funnel/brand metrics.
Stakeholder and partner collaboration (internal and external, including suppliers)
- Lead strong, respectful collaboration that gets the best from people and partners.
- Partner with fundraising, family services, brand, and data & insight teams to shape clear briefs and deliver impactful digital work.
- Manage agencies, creators, platform reps and technical suppliers: set scopes, deliverables, timelines and KPIs, and review performance against objectives.
- Ensure all external output meets brand, accessibility, safeguarding and data protection standards.
- Build constructive relationships with senior stakeholders, presenting insights and recommendations with clarity.
Budget and resource accountability
- Hold responsibility for digital engagement budgets and resourcing.
- Oversee budget planning, forecasting and in‑flight reallocation to maximise value.
- Track spend, approve invoices and maintain strong financial governance.
- Assess capacity and recommend when to use external support, with clear cost–benefit rationale.
Person Specification:
Knowledge and Experience:
- Significant experience leading audience-led digital channels across paid, organic social, email and web within a charity.
- Demonstrable experience of leading digital engagement change projects
- Proven track record developing channel-specific strategies and roadmaps that drive growth, engagement and conversion.
- Experience setting digital strategy and direction while remaining close to delivery
- Experience leading and line managing digital teams through change and nurturing inclusive, high-performing cultures.
- Strong understanding of analytics, tracking and outcome-focused reporting (e.g. GA4, tagging, data governance).
- Experience commissioning and managing agencies, creators and technical suppliers.
- Comprehensive understanding of accessibility, safeguarding and ethical digital practice.
- Desirable: experience with influencer governance, CRM-integrated journeys, or major website and IA projects.
Skills and Abilities:
- Credible, collaborative leader who can inspire confidence and momentum during change.
- Strategic thinker who can translate long‑term ambition and distil insight into clear plans and practical delivery.
- Skilled communicator who simplifies complexity and brings colleagues and partners with them.
- Confident decision‑maker, comfortable balancing creativity with risk and feasibility.
- Strong analytical skills with a disciplined test-and-learn mindset.
- Inclusive leader who sets high standards while keeping momentum and morale strong.
- Comfortable presenting to senior stakeholders and translating data into action.
- Creative problem solver who spots opportunities and moves at pace with care.
- Calm and resilient under pressure





