Housing first coach jobs in Tower hamlets

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.

Salary: £118,750 per annum

Hours: Full time

Contract: Permanent

Benefits:

• 27 days’ annual leave + statutory holidays + three closure days over the Christmas period.
• Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
• Attractive family friendly policies.
• Private healthcare cover.
• Season ticket loans.
• Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

Office location: London based but with extensive travel around England

Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attending the office.

An exciting opportunity has arisen at the National Housing Federation (NHF) for an Executive Director of Public Impact. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.

After years of campaigning, the government's recent Spending Review delivered a transformational package of funding for social housing. It will enable us to deliver the biggest social housebuilding programme since the post-war period and to better protect our existing social homes. It couldn’t be a more exciting time to join our organisation.

Over the coming years we’ll be a key partner in helping the government achieve its housebuilding targets, delivering long-term benefits to residents and communities.

We also have exciting plans to boost the public’s understanding of our sector and ensure that housing associations are seen as an employer of choice.

This is a chance for someone with significant leadership experience, and a real interest in social housing, public affairs and policy to join us and help make those ambitions a reality. You will find great colleagues and a brilliant team, and get the opportunity to work on some of the toughest (and most interesting) social, economic and policy issues in the country.

Quite simply, this role is one of the best jobs in housing! It’s challenging, rewarding and thought provoking, giving you the chance to make a real difference.

If this sounds like you, we would love to hear from you.

Please apply demonstrating the following:

• Significant leadership and management experience as part of senior leadership team.
• In-depth understanding of the political environment and how this impacts on housing.
• Proven track record of developing relationships with government and associated bodies at a senior level.
• Understanding of policy development and how it can be supported by research to influence and change the operating environment for housing associations.
• Experience in developing successful organisational strategies and translating those strategies into actionable plans to deliver results.
• Confident media spokesperson with experience of giving high profile interviews.
• Proven track record of delivering high performance through management, coaching and driving culture change.
• Ability to manage budgets effectively and deliver value for money.
• Ability to work flexibly to meet the requirements of the job role.
• Experience of working in a membership organisation/trade body (desirable).

Further information can be found in the job role profile and recruitment pack linked at the bottom of this page.

Equality, diversity and inclusion

We are proud to be an inclusive workplace and we value the contribution each individual makes to our work. We are champions of diversity and encourage and welcome applications from people with the widest possible range of backgrounds, personal or professional.

Disability confident employer

We are a disability confident employer and if you are a disabled person who meets the skills and experience, we consider essential for the role, we will offer you an interview.

Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please e-mail the People team with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter

If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Please also ensure that your cover letter is no longer than one side of A4 and includes a clear explanation of why you are applying for this role and the skills and experience you would bring.

Right to work in the UK/UK VISA sponsorship

You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 31 August 2026

First interview date: 17 and 18 September 2026

Second interview date: 1 October 2026

We are recruiting two organisers - one in Brent, with a deadline of 1 September and one in Newham, wiht a deadline of 8 September.

About the roles

Since 2018, the LRU has grown its membership to over 7,000 renters across London.  Through our six branches, we support renters to take action to transform the housing system.  Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.

The purpose of this role is to support the growth and collective leadership of our branch members in and around the Brent branch or the Newham branch. This work will support the union’s fundamental goal of transforming the housing system, in alignment with our values and strategy agreements. The work will include recruiting and activating new members, and facilitating leadership from a broad base of renters, with a particular emphasis on working with those who face the worst impacts of the housing crisis. 

How we work at LRU

You will be part of the LRU staff team alongside 15 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions.  We expect staff to uphold the union's values, and work together to implement collectively agreed strategies.  Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.

Key decisions are held by branch and elected member Coordinating Group, with staff inputting into and facilitating these decisions.

Job description 

This role is varied, and can look different month-to-month.  This job description outlines some activities that you will be doing every month, and some activities that you will only do from time-to-time.

Building the power of the union

• Organising with a branch to identify and build a base building campaign or bigger dispute on an issue that aligns with our strategy, moves renters to action and builds the base of the branch, particularly among renters facing precarity and oppression. This includes supporting a branch to develop their organising plan, building teams, facilitating meetings, research, outreach, social media, action planning or anything else that helps build an effective campaign. Normally an organiser would only work on one main project or campaign within a branch.
• Providing support to members to set up and run teams, organise actions and make sure branch meetings and weekly meetings are welcoming and effective. Setting up teams or meeting structures might be the main project that an organiser works on before moving on to working on a bigger campaign.
• Recruiting and activating members. This includes carrying out regular outreach sessions with members and making weekly calls to follow up with new contacts. As much as possible, this will be linked to a branch’s main campaign and/or the union’s strategic priorities. 
• Participating in cross-staff regular outreach and calls sessions.  This can include weekly organiser call sessions, outreach sessions in other branches, and facilitating welcome calls.
• Supporting the branch to link its activity to the broader democratic structures of the union, including cross-union strategy, trainings and working groups, and upholding LRU values and agreements. 

Building leadership

• Building the skills and leadership of member organisers by having ongoing coaching 1:1s with 3-5 role holders and member leaders in the branch to support them to lead the branch, run teams and support others to become organisers. It will also occasionally include working with other staff to prepare and run skills training for members.
• Having organising conversations with members who face housing precarity or oppression to support them to get more involved in the teams in the branch.
• Making sure the database is kept up to date, including tracking engagement and recording call outcomes, and supporting members to use it.
• Responding to requests for support via the website. 

Building collective capacity

• Supporting members to develop, participate and mobilise as part of cross-union campaigns, to tell their stories and take part in communications work.
• Taking part in team meetings and participating in the staff Organising Team. 
• Joining staff working groups when capacity allows.
• Supporting democratic processes.
• Fostering collaboration between branches.
• Inputting into staff decisions and LRU strategy discussions.

Person specification

Essential 

• Strong interpersonal skills, and the ability build deep, trusting relationships across difference, and including people in distress
• Experience of recruiting and activating people through outreach activities (door-knocking, and street stalls) and 121 organising conversations
• Ability to empower and motivate our members to take action
• Experience of organising workplace or community-based disputes or campaigns, or collective fighting on material issues
• Self-motivated with the ability to prioritise tasks, work to deadlines, both independently and in a team
• Good written communication skills, from experience of different types of writing
• Experience of facilitating meetings or group activities, across differences
• Basic understanding of the housing system
• Ability to learn and use both legal and practical solutions to a variety of housing issues.
• Ability to hold yourself, and support those you’re organising with, when doing difficult work
• Experience of using digital databases for organising
• Committed to, and able to uphold LRU values and agreed strategies

Desirable 

• Good working knowledge of housing law
• Experience of developing campaigns
• Experience of coaching members or other staff
• Experience of developing and delivering training
• Good knowledge of the organising/social landscape in Brent or Newham
• Speaking any of the following languages at an intermediate or advanced level - Arabic, Somali, Portuguese

The Head of Youth Work holds overall responsibility for the development and delivery of Providence House Youth Club’s youth work programmes, working with young people aged 8 to 19 from disadvantaged backgrounds across Battersea. As our foundational senior delivery hire, they will lead the delivery departments of universal youth work, girls work, sports programmes, detached and outreach work, school programmes and community mentoring. The postholder is a member of the Senior Leadership Team and acts as Deputy Safeguarding Lead. They will be hands-on: delivering youth club sessions, residentials and trips alongside the team, while ensuring Providence House remains a fun, supportive, safe and inclusive place that attracts and retains young people, raises their aspirations, and journeys alongside them for the long term.

Support Coach

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Coach - Criminal Justice Services

Location: Based in Havering. Unfortunately this service does not have step free access. The closest railway station is Harold Wood Station.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same. 

Some Key Responsibilities Include:

• Ensuring the safety and wellbeing of residents and participants at all times
• Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges.  You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

• Ability to manage own caseload and determine priorities with time management. Able to use own initiative
• Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

What you will do as part of our team

• Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
• Attending appointments with guests occasionally when needed
• Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
• Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
• Attending meetings with the casework team, external service providers and partner organisations when required
• Collating statistics and outcome measurements of the casework service for both internal and external use
• Maintaining a wel-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
• Managing a small casework budget
• Undertaking any other duties, as required by the charity

Person specification

Essential

• At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
• Empathetic attitude to homeless and vulnerably housed people
• Up-to-date knowledge of the welfare issues and legislation affecting homeless people
• Knowledge of relevant support services available to homeless people, particularly in West London
• Confident approach to, and experience of, dealing with challenging behaviour
• Ability to maintain good relationships with colleagues and external service providers
• Highly organised with strong time-management skills
• Ability to keep clear and up-to-date case records
• Experience and competent in MS Office packages
• Ability to work independently and take the initiative to make important decisions
• Flexible and supportive team member with excellent communication skills
• Ability to adhere to and implement Health & Safety, HR and operational policies
• Understanding of and commitment to Equal Opportunities
• For night shelter caseworkers, willingness to work a minimum of one evening per week
• This post will require an enhanced DBS check prior and during employment

Desirable

• Ability to speak Polish, Romanian or other Eastern European languages
• Experience of working alongside volunteers

AFRIL is recruiting for our next Casework Manager, following the advancement of the current post holder into another role within the organisation. We are looking for a hard working and dynamic person who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL, which would be ideal for a highly experienced caseworker or solicitor seeking to gain leadership experience in a community led organisation.

The successful candidate will lead a team of 3 Caseworkers (as well as a team of volunteers) in the delivery of AQS casework in the areas of housing, asylum support, welfare benefits and community care, and the provision of Immigration Advice Authority Level 2 advice. The post holder will also hold key funder and partner relationships, oversee compliance, safeguarding and support the Executive Director with AFRIL's external policy work. 

Social entrepreneurs scaling their ventures face a specific set of challenges including income generation, hiring, governance, hard calls about growth and risk, all alongside scaling their social impact. We’re recruiting learning and enterprise development managers who’ve lived that journey themselves, to bring first-hand credibility and challenge directly to the entrepreneurs on our scale-up and scale-up-plus programmes.

You’ll hold ownership of SSE’s scale-up approach, shaping our learning content on strategy, profitability and the systems that hold a growing venture together – grounded in what actually works, not just what’s written down. Facilitation sits at the heart of this role. You’ll design and deliver learning programmes and group sessions for cohorts of entrepreneurs as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided).

We’re looking for people who’ve founded or led a VCSE with an annual turnover of £100,000 or more and held financial accountability such as statutory reporting to the Charity Commission and, where relevant, Companies House, reporting to a board or funders, and making hard calls about growth, income and risk.

You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to turn your experience into supporting social ventures to scale and create more impact in their communities and beyond

Providence Row works with people experiencing homelessness and insecure housing in East London. We provide integrated support across crisis intervention, advice, health, substance use, volunteering, learning and training.

Our work is grounded in compassion, respect, inclusiveness, empowerment and justice. We aim to ensure that people can access the support and opportunities they need to build greater safety, stability and independence.

About the Progression & Training Service

The Progression & Training Service supports clients to identify and take practical steps towards learning, volunteering, training and employment. Through one-to-one coaching, group learning, digital inclusion, vocational training and partnerships with external organisations, the service helps clients build skills, confidence and access to meaningful progression opportunities.

The service works closely with Providence Row’s wider teams, including Catering Training, Gardening, Volunteering, Health Inclusion and Advice and Support, to provide coordinated pathways that reflect each client’s goals, strengths and circumstances.

Role purpose

The Progression & Training Manager is responsible for the leadership, quality, performance and development of the service.

The postholder will lead the team, oversee client progression pathways, maintain strong partnerships and ensure that the service delivers high-quality, trauma-informed and strengths-based support. They will also be responsible for performance monitoring, reporting, safeguarding, service improvement and the effective use of resources.

Key Responsibilities

• Service leadership and people management
• Client support and service quality
• Learning, progression and employment pathways
• Performance, data and reporting
• Safeguarding, risk and operational compliance
• Service development, partnerships and resources

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

14 hours per week | £15,131 per annum pro rata (£37,828 FTE) | Fixed term to June 2031 | 3% pension

CHOICE IN HACKNEY is seeking an experienced Advocacy Trainer and Mentor to join our Choices Into Work Project and play a key role in developing skilled and effective advocacy practitioners.

In this specialist role, you will be responsible for eight trainees/mentees each year and will develop and deliver an accredited training programme in either Disability Hate Crime or Disability & Domestic Violence, according to organisational need and learner demand.

You will design accessible training materials and deliver engaging sessions using presentations, group discussions, and practical exercises. Training will cover areas such as legislation, criminal justice processes, safeguarding, evidence gathering, advocacy, partnership working and the rights of disabled people. Domestic violence training may include safety planning, risk assessment, child protection, MARAC, housing, court processes and trauma-informed practice.

Alongside training, you will provide one-to-one and group mentoring throughout trainee placements. You will help trainees apply classroom learning to real advocacy situations, develop professional confidence and resilience, identify learning needs and build safe, person-centred advocacy skills.

Where appropriate, you will maintain a small advocacy caseload, supporting disabled people experiencing Disability Hate Crime and/or Domestic Violence with information, practical support, rights, safeguarding and criminal or civil justice processes. You will promote self-advocacy and work with specialist agencies including police, housing, legal and victim-support services.

We are looking for someone with significant advocacy or specialist support experience in Domestic Violence and/or Hate Crime, experience working with disabled people at risk, adult training and mentoring experience, and excellent knowledge of relevant legislation and trauma-informed practice.

The role can be divided into separate trainer and mentor posts depending on experience. CHOICE IN HACKNEY welcomes disabled applicants and people with lived experience who share our commitment to equality, inclusion and independent living.

Job description

Location: Westminster, London

Contract: Permanent

Salary: £33,524 per annum for 35 hours per week over 5 days, based on an FTE salary of £33,524 per annum (NJC Scale Range 15–19) inclusive of London Weighting, pension and other benefits. 

Hours of work: 35 hours per week, Monday – Friday, excluding breaks.

Annual leave: 35 days including bank holidays / Statutory Holidays 

Closing Date: Monday 31st August 2026

JOB PURPOSE

The postholder will help the people accessing our services to engage with pre-employment support to build the skills, confidence and resilience needed to gain future employment. This will be achieved through one-to-one support sessions, designing and delivering pre-employment workshops, digital inclusion initiatives, and volunteering opportunities. By providing guidance and meaningful engagement, the postholder will help clients develop transferable skills, improve digital literacy, and gain valuable experiences that supports their journey into sustainable employment. 

MAIN DUTIES 

• To provide a safe, inclusive and welcoming service for those who are seeking to gain employment, training or volunteering opportunities, including exploring goals and available support.

•  To support a caseload of clients one-to-one who use the service in developing tailored self-development plans that identify opportunities for pre-employment support, digital literacy, volunteering and other meaningful activities in order to gain future employment.

•  To develop and facilitate pre-employment workshops that support clients to build transferable skills, increase confidence, and prepare for future employment opportunities. Independently run training sessions and group programmes, managing all aspects of delivery. Sessions will typically be facilitated on a lone-working basis.

• To develop and facilitate training or group programmes both internally and across external organisations as appropriate. Independently run training sessions and group programmes, managing all aspects of delivery. Sessions will typically be facilitated on a lone-working basis.

• To design and deliver digital inclusion activities that support clients to develop digital skills, improve confidence in using technology, and access online services – sometimes working in partnership with other agencies to enhance delivery and reach.

• To build and maintain positive relationships with employment, training and volunteering organisations and partners, including attending off-site networking events.

• To participate in Employment, Training and Volunteering drop-in services and events to allow varied points of access for clients to engage with support, including at the Passage Resource Centre, at Passage accommodation projects and with external partners.

• In partnership with Fundraising colleagues, develop and implement opportunities for our corporate partners to deliver training or get involved in volunteering.

• To work with the Lived Experience Project Manager to ensure we provide opportunities for clients to get involved in the shaping of the service to further develop the project appropriately.

• To deliver client work and workshops in line with defined Key Performance Indicators and ensure accurate data inputting on our In-Form database in a timely fashion and produce data for reports as requested.

• To participate in weekly client reception shifts alongside the wider Community Services Team.

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.

• To participate in regular supervision, case managements and annual appraisal, and help to identify your own job-related development and training needs.

• To ensure that all The Passage policies and procedures are being adhered to.

• To contribute to the effective implementation of The Passage’s Equity, Diversity and Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage 1.

• Undertake any other duties that may be required which are commensurate with the role or per organisational requirements.

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.

Person Specification: 

This person specification sets out the essential abilities and qualities that will be used in the selection criteria for the post. When completing your application form, please address criteria E1 to E7 and K1 to K4 demonstrating your experience and knowledge and give evidence of your experience and abilities.

EXPERIENCE 

E1 Experience of working in a similar post, either a paid or voluntary capacity, supporting disadvantaged groups into work or volunteering

E2 Experience of working with a diverse range of partner organisations to achieve positive outcomes

E3 Experience in supporting individuals to identify their strengths, set personal goals, and take steps toward achieving them

E4 Experience of designing and developing group workshops independently, training sessions, or structured programmes that would support individuals to build skills (or confidence in delivering training sessions).

E5 Experience of managing a complex caseload and working within an evidence-based practice framework to meet targets and Key Performance Indicators

E6 Experience in using digital tools and platforms (e.g. Microsoft Office, online job search tools, email, video calls etc.) and confidence in delivering training in these areas. E7 Experience of working with databases and recording systems to evidence your work (training will be provided) 

KNOWLEDGE 

K1 Knowledge of accredited training programmes and how to increase access for vulnerable individuals

 K2 Knowledge of how to influence and practice positive engagement

 K3 Knowledge of how to support and provide guidance to individuals and how to draw up a personalised development plan

 K4 Understanding of ways of working with partners to add value and capacity to a service

Founded in 2015, our client is an impactful charity that helps care-experienced young people to make a successful transition from the care system into their first homes, build solid foundations and thrive.

Working in partnership with local authorities, housing providers and other charities, they provide tailored, one to one coaching for young people, giving them the skills and confidence to sustain their tenancies, manage their finances and live independently. Over the last year, they have worked with more care-experienced young people than ever before. Last year, young people launched their campaign, A Home of Our Own, to call for system-wide change. As they continue to grow, the charity is now looking to recruit a Senior External Engagement Manager to join their supportive and growing team.

This is an exciting new role for the charity, working across the organisation to make sure external engagement and communications are aligned with the charity's strategy and contribute to their goals. As Senior External Engagement Manager, you will be responsible for developing and delivering the charity's external engagement, communications and marketing strategy. You will lead campaigning and influencing work, ensuring that young people’s voices and priorities are at the forefront.

You will be responsible for key communications moments, such as the charity's Annual Report and fundraising campaigns, and represent the charity externally to stakeholders and the medial. You will also oversee the Senior Comms Officer, and day-to-day digital and social media comms.

To excel in this role, you will bring a proven ability to develop and deliver communications or engagement strategies that support wider organisational goals. You will have experience of delivering and overseeing consistent, high-quality communications across multiple channels. You will have experience of building relationships with external stakeholders to change their policy or practice, including local or national government. A knowledge or understanding of the care system, youth homelessness or issues affecting care-experienced young people is desirable. 

If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role.

The charity are members of the Disability Confident Scheme and also the Care Leaver Covenant Scheme.

This role is hybrid, based in London Bridge two days per week.  The role is advertised as full time, although 0.8 FTE will also be considered.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please reach out directly to Catherine at Prospectus.

Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.

Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).

Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.

What you'll be doing

• Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
• Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
• Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
• Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
• Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
• Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
• Establishing our learning and development framework, including induction, professional accreditation and qualification routes
• Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
• Providing HR risk reporting to the senior management team and, as requested, to the Board

What we're looking for

• We're interested in hearing from candidates who have:
• Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
• Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
• A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
• Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
• Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
• Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
• Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
• Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
• CIPD Level 5 or above, or equivalent demonstrable experience
• Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.

Why join us?

You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.

IGVA, Southwark, SE London

Salary: £30,248.40 FTE, rising with experience

Location: Southwark

Hours: 35hrs/week. Jobholders work with colleagues to cover core service hours of 8:00 am to 6:00pm, Monday to Friday.

Be part of something new. Be a voice. Build change.

We are recruiting motivated, value-driven advocates to join a new, innovative community-based Gender-Based Abuse service in Southwark. This is not a traditional domestic abuse role, you will support people of all genders affected by gender-based abuse and help shape a service built around prevention, creativity, and community voice. The ethos of the service is to ensure that we are front facing and out in the community to meet clients in spaces that are safe and accessible, as well as our offices.

The Role

You will work directly with people in community settings, carrying out risk and needs assessments, creating safety plans, and using trauma-informed and coaching approaches. You’ll be part of a fast-paced, dynamic team working in new and flexible ways.

The role will have a strong focus on working with individuals impacted by sexual abuse and VAWG. As this is a community-based role, candidates will need to be flexible, confident working across different settings, and have an engaging and approachable personality.

Southwark is one of London’s most vibrant and culturally diverse boroughs. We are committed to building a workforce that reflects the communities we serve and particularly welcome applications from people from Black, Asian and minoritised ethnic communities.

If you are looking for a role where you can make a meaningful difference, build partnerships and support people affected by gender-based abuse, we would love to hear from you.

About You

We’re looking for people who are:

· Confident, reliable, and proactive

· Creative, solutions-focused, and adaptable

· Strong at building rapport

· Comfortable engaging with young people and diverse communities

· Flexible in their approach and passionate about working within community settings

· Comfortable delivering presentations, training and awareness sessions

· Skilled at building relationships with people from diverse communities

Experience in VAWG, domestic abuse, sexual violence, safeguarding, or working with young people is helpful, but your mindset, values, and reliability matter most. Full training and support will be provided.

If you want purpose, challenge, and the chance to help build something new, this role is for you.

How to apply

If you are interested in applying, please follow the link to our site. You will need to:

1 – Download a copy of our standard application form.

2 – Return a completed copy to the address on the form.

3 – Include a covering letter up to 2 pages long, explaining how you meet the Person Specification for the role.

A job description and person specification for the IGVA role is also available.

Deadline for applications is midnight, Wednesday 2nd September 2026.

Interviews will be held in the week of 7th September 2026. Shortlisted candidates will be asked to complete a short-written test on the day of interview.

Bede works with children and adults at risk of harm, and we have Safer Recruitment policies and procedures in place to ensure that they are protected from abuse. These roles are subject to an enhanced DBS check.

This post is open to women only as this is considered to be a Genuine Occupational Requirement under Schedule 9, Part 1, of the Equality Act (2010).