Homelessness Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Advisor - £33,000 - £35,000
Field Lane is committed to providing exceptional client-centred services while fostering a supportive and professional working environment. We are seeking a pragmatic HR Advisor to join our team and play a pivotal role in managing employee lifecycle and engaging in a variety of HR areas. If you enjoy being the go-to expert for providing HR advice and supporting a thriving workplace, we’d love to hear from you.
The role:
As the HR Advisor you will oversee all employee relations cases and improve the efficiency of our processes, providing advice and training to managers. You’ll support and resolve a broad range of HR matters throughout the employee lifecycle, as well as work on HR projects.
Key responsibilities:
As an HR Advisor, you will:
- Provide expert advice and guidance to managers on HR policies, procedures, and best practices.
- Support recruitment processes, including drafting job descriptions, managing interviews, and onboarding new hires.
- Handle employee relations issues such as grievances, disciplinary, and performance management.
- Contribute to HR projects and initiatives, such as diversity and inclusion, employee engagement, and wellbeing programs.
- Ensure compliance with employment legislation and company policies.
- Maintain accurate HR records and prepare reports on key metrics.
About you:
We are looking for a motivated individual with the following skills and experience:
- Proven experience in a HR advisory role, managing employee relations cases and building strong working relationships.
- Strong understanding of employment law and best practices.
- Familiarity with confidentiality and data protection laws.
- Ability to adapt quickly and implement new processes.
- Experience with People Planner (Access), Moorepay, or Sage is desirable.
- Excellent communication skills, problem solving and organisation.
This role is split between the office three days per week, and home the other two. We are open to accommodating flexible and part-time working patterns to support your work life balance. Please let us know about your preferences. We have an office in central London, near Buckingham Palace.
If you would love to use your skills, talents, and experience to be part of positive change, we would love to hear from you. Please click Apply to send your CV and a short covering note telling us why you would like to join Field Lane and why this role is a great fit for you.
Closing date:
18th December 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Windsor Homeless Project – Night Shelter
Use your skills and experience to make a difference to the most vulnerable
About us:
We are Alma Beacon (the operating name for Windsor Christian Action Charity no. 11543080), a forward-thinking charity empowering disadvantaged and vulnerable people in the Windsor area to achieve better goals and outcomes. Three Projects sit within our Charity one of which is the Windsor Homeless Project. Our Charity’s purpose is to make an impact that matters for our “clients” who are often the most vulnerable people in society. People are at the heart of what we do.
With Alma Beacon, our new centre, opening in January 2024 and receiving planning permission in June 2024, we plan to reopen the Night Shelter for 10 weeks starting in early January, with opening times from 6 p.m. to 8 a.m.
To manage the night shelter, we are looking to hire four Shift Leaders who will work with the Trustees, our volunteers, and the Windsor Homeless Shift Leaders to ensure the smooth running of the shelter for our guests.
We propose to operate the Shift Leaders on a shift pattern 4 shifts one week 3 shifts the next week. With two shifts per night, 5.45 pm – 12.15 pm and 12.00 pm – 8.00 this allows for a handover,
Final shift patterns will be agreed upon with the Shift Leaders when hired
Responsibilities
- Work with your other Shift Leaders to manage the volunteers' rota for the following nights. If required contact volunteers to fill the gaps un the rota
- Open Alma Beacon
- Prepare the venue for the arrival of our guests with help from our volunteers
- In the morning ensure the venue is tidied and the beds are folded up and stored safely
- Highlight any bedding that needs to be washed
- Overseeing the provision of hot evening meals and simple breakfasts in conjunction with the volunteers
- Lock-up Alma Beacon
- If bedding or guest clothes require washing using the washing machines/dryers within Alma Beacon
- A daily handover email to the Windsor Homeless Project Manager highlighting any issues or concerns with the guests, maintenance issues, and any additional supply requirements.
The requirements
- Experience in working with vulnerable people who have challenges such as homelessness, addiction, mental health
- Excellent organizational and interpersonal skills
- Creative and calm approach to problem-solving
- Ability to be flexible and supportive in a challenging environment
As fundraising and communications manager, you will be an important part of our Senior Management Team (SMT) and help us deliver our exciting new strategy. Key responsibilities will include:
- Lead the development and delivery of fundraising and communication strategies and activities
- Set and deliver fundraising targets from trusts and foundations, individual giving, corporate partnerships, events and community fundraising
- Raise the profile and awareness of Threshold
- Oversee and manage relationships with donors, supporters and other stakeholders, ensuring high levels of satisfaction and support for our work
- Work closely with the CEO and SMT, contributing to our strategic direction
To succeed, you will have significant experience of fundraising and a proven ability to develop new income streams and steward donors and supporters. You will be an important part of our SMT and the delivery of our strategy.
This is an excellent opportunity to make a significant impact on our mission to end homelessness.
About Threshold
We are a Swindon charity for people who are homeless. With over 50 years of experience, we know that with the right support at the right time, people can overcome homelessness and work towards a positive future.
As well as a competitive salary, we offer employees a wide range of benefits including:
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension
- Life Assurance Cover
- A Health Plan and access to an employee assistance programme
- Cycle to work scheme
- Charity worker discounts through the Blue Light Card scheme
- Professional development
To apply
The closing date for applications is midnight on Thursday 28 November 2024.
To apply, please submit your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role.
This post is subject to an Enhanced DBS check and a right to work in the UK.
The client requests no contact from agencies or media sales.
Philanthropy Officer
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- The Philanthropy Officer role is key part of an ambitious and forward-thinking Fundraising & Communications team. We have recently gone through a period of strategic development as part of the implementation of a new strategy (launched in April 2023), and we encourage the you to bring your enthusiasm and vision to our aims.
- This is a great opportunity for a candidate who is looking to develop a career in fundraising. Although experience is desirable, we are looking for the right candidate so full training will be provided.
- You will have experience in working in an office environment with excellent interpersonal, writing and organisational skills. The role will be suited to someone who enjoys desk-based tasks such as administration, research, reporting and creative writing but is also comfortable meeting people and networking.
- The focus of this role will be the on-going administration of the legacy income, researching new opportunities across a range of income streams and supporting the Head of Fundraising with the stewardship of existing legacy pledges and major donors.
Full job description can be found on our website
Salary: £35,252
Closing Date: Monday 9th December
Interview Date: Thursday 19th December
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Reading?
Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. We are now looking for someone to join the team as an Outreach Worker.
- Working as an Outreach Worker you will work with people to assess their needs and deliver a person-centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
- It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.
About you
We are always on the lookout for people who share our ambitions, if you are ready to get out there this could be the role for you.
- We encourage you to apply if you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
- If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.
A full UK or equivalent driving license and Language skills are beneficial, but not essential.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 10 December 2024
Interview and assessments on: 18 December 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Prospectus is delighted to be working with our client to help them recruit for a Senior Philanthropy Manager. The organisation is the UK's leading youth homelessness charity, supporting almost 14,000 young people every year and are campaigning to end youth homelessness by 2037. They run over 60 accommodation services and work in 15 boroughs in London, Sunderland, Manchester, Bradford and Barnsley.
This role is offered on a permanent, full-time basis paying a salary of up to £52,000 to £60,000 per annum depending on experience. This is a hybrid role which can be based in either London or Manchester.
Our client is reviewing applications and interviewing on a rolling basis so please do apply now and we will be in touch!
The Senior Philanthropy Manager will be responsible for a team bringing in income of over £1.3m per year, with a view to double income over the next 3 years. Working closely with the Head of Relationship Fundraising and colleagues across the organisation, you will lead on the development and implementation of team plans to grow and diversify their high value donor portfolio, and deliver sustainable unrestricted and restricted income.
The ideal candidate will have a track record of securing major donor gifts at £100k+. You will have demonstrable experience of developing effective donor relationships and provision of excellent stewardship and of developing successful fundraising products and services for major donors.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ariha Semontee at Prospectus.
If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Come and Join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them from getting meaningful employment. We are looking for people who are passionate about using their own experiences to help make change for people in Manchester experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
The post holder will be supporting the Project Coordinator to deliver the My Health Matters project. The role will focus on identifying and addressing systemic health inequalities across Greater Manchester, by utilising a peer research approach.
The post will be based in our office at Swan St but will require travel across Greater Manchester and occasional travel to other cities including possible overnights.
The GROW trainee programme includes opportunities to get involved in developing services in Manchester and across Shelter at a national level, using your experiences to influence our local strategic aims.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
This is an excitign opportunity to lead our Youth Work programme and Day Centre provision at NHYC. This position is a six-month fixed-term contract to cover a staff member going on sabbatical. The contract is planned to run from February-August 2025. We are looking for someone who is able to maintain stable and consistent leadership for the team throughout that period, is a quick learner, and confident overseeing multiple programmes and activities. Given the short length of the contract, we encourage applications from those who may not have been in a more senior leadership position before and would like the opportunity to gain experience. It would also suit anyone with prior experience who is keen to work in a dynamic environment and is passionate about making a tangible difference in the lives of young people facing homelessness.
- Fixed-term 6 month contract
- Salary £46,800 – £52,000
- Deadline: 9am Monday 2nd December
The client requests no contact from agencies or media sales.
Come and Join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them from getting meaningful employment. We are looking for people who are passionate about using their own experiences to help make change for people in Bristol experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
We are hiring one GROW trainee that will sit within our Family Service alongside our Children and Families Support Workers and Housing Rights Worker.
The successful applicant will hold a caseload of families, acting as key worker, providing them with advice and support to help with resettlement or to prevent homelessness. The role will primarily focus on those households where there needs to be some tailored intervention around the needs of the children and/or parents to stabilise the housing situation and to enable the family to thrive. This intensive, tailored support is provided to the child and family as part of a whole family approach in a 121 setting and potentially through group work.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
Do you have good listening and communication skills and have an interest in supporting vulnerable women in Bristol?
We are looking for someone t to join the Bristol Women’s Pathway (*women only) as a Project Worker. The service provide specialist safe spaces from abuse, exploitation or Violence Against Women and Girls (VAWG).
In this role you will work across the Women’s Pathway in 3 semi-independent projects. Working as part of a dedicated team to provide a safe, high quality, positive and inclusive service to clients; by working with people to identify their personal aims and ambitions and providing practical and personal support in an approachable, caring, and person-centred way. You will work independently at times and be comfortable as a lone worker.
You will work on a weekly shift rota including early and late shifts, weekends and bank holidays. In some of these roles condensed hours can be offered and staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs. Why not join the team to support our clients on their recovery journey?
About you
We are looking for enthusiastic people with experience of dealing with complex and difficult situations in relation to people and helping people throughout difficult periods and a process of change. If you have good interpersonal and skills, patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. You should also demonstrate:
- A sound understanding of the issues faced by people experiencing homelessness, and the difficulties they can experience in accessing services.
- Some experience of liaising with a number of individuals or agencies to achieve effective outcomes for others.
- Good communication and listening skills and the ability to work with a variety of different people.
- The ability to work in a role that supports vulnerable people and maintain high level of contact with clients on a day to day basis.
- Above all, you should have a genuine desire to support people to transform their lives with a non-judgemental approach to working with people with complex needs.
*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 11 December 2024
Interview and assessments on: 19 December 2024
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge – hybrid working available
Internally your job title will be Recovery Worker
You are caring, consistent and flexible and really enjoy helping young people achieve independence and lead their own recovery. Welcome to Waythrough as a Recovery Worker.
Join the team at Castle Service in Cambridge, a dispersed supported housing provider supporting 14 young people aged 16 ‐25 years old who are homeless or at risk of becoming homeless. The service operates on a hybrid working model which can include home working, remote working within the community or working from our office base. You will have the autonomy to manage your case load and working arrangements where they support the operational objectives of the Service.
In this varied and challenging role, you will work with young people to set goals to develop their confidence and internal resources and help them to move on from temporary services to permanent accommodation at the earliest opportunity. Another key aspect of this role is accommodation management which will see you support the service users to ensure the accommodation is Health and Safety compliant, well kept, clean and tidy.
You have experience of engaging or working with young people as well as the ability to work autonomously. You will be independent with a positive, can‐do attitude and keen to break down the stigma of homelessness and mental health.
Access to a car would be desirable due to the need to travel between the four supported houses.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
This is a permanent part-time role requiring the post holder to work 16 hours per week
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Come and Join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them from getting meaningful employment. We are looking for people who are passionate about using their own experiences to help make change for people in Newcastle experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
The role is working as a trainee Housing Rights Worker with the aim of being able to provide generalist housing and homelessness advice by the end of the fixed term. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.
The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.
The GROW trainee programme includes opportunities to get involved in developing services in the Northeast and across Shelter at a national level, using your experiences to influence our local strategic aims.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
* please note we are looking for a number of OPW's and are looking to hire with immediate effect.
Operations
On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
20 October 2024 to late April 2025
Shifts from 6:45pm or 9:45pm to 7.15am (plus additional time if allocated driver). Hours and days of work will vary according to the needs of the service.
We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a vital nightly service for our guests as Overnight Project Workers.
We value diversity and welcome all, in particular those with life experience and lived experience.
While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.
Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.
Please note:
Some of our Overnight Project Workers are required to have a driving licence and be able to drive a manual vehicle.
However, this post also is still suitable for those that want a non-driving role.
On each shift, one of the two Overnight Project Workers will be an allocated driver and is expected to drive the van back to its local base in Fulham or Wandsworth, depending on the shelter circuit. The allocated driver for the shift will receive an additional hour of pay for this task.
What you will do as part of our team
The Overnight Project Worker is responsible for the following:
Job spec
- Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues, and volunteers.
- Following best practice procedures for the security and safety of the guests and volunteers.
- Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided. Writing regular shift reports using the In-Form client relationship platform.
- Carrying out regular checks around the shelter, checking conditions of all areas.
- Ensuring that the van is loaded correctly with shelter provisions and that no Glass Door belongings are left on site.
- Adhering to Glass Door’s operational and health & safety policies in all aspects of your work. Maintaining clear lines of communication with your colleagues including the Night Shelter Manager, Caseworkers, and the Operations Manager.
- Ensuring cleaning protocols are followed and implemented.
- Undertaking any other duties to aid the good running of the project, as required by the Shelter Manager or Operations Manager.
- Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
- Setting up and help serve a simple breakfast for guests in the morning
- Ensuring all guests are woken from 6am onwards and leave the building by 7am
- Flexibility is required, as you will be working a shift rota that includes weekends and public holidays.
On occasions you will also be expected to attend training, team meetings and other activities as required. The allocated driver is expected to drive the van back to its allocated base at the end of the shift to which an additional hour of pay applies for this task.
Person Spec
Essential
- Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
- Ability to work as part of a team and be a supportive team member. Confidence in dealing with challenging behaviour.
- Good written and verbal communications skills. Ability to carry out manual handling tasks.
- Understanding of and commitment to Equal Opportunities.
- Driver shifts only: Valid driver’s license and willingness to driver the shelter van
Desirable
- Experience working within the homelessness sector or with similarly vulnerable people.
- Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
- Lived experience of homelessness.
- An understanding and value of trauma informed care.
- Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults in Camden?
We are looking for a Deputy Manager to join our team Endsleigh Gardens which is a 49 bed Supported Accommodation hostel. The service provides person centred support to clients with a history of homelessness and complex needs, such as alcohol, substance and mental health support needs.
The service is primarily aimed at clients who have a history of rough sleeping, providing them with an environment to recover from homelessness, whilst building their skills and unlocking their potential to ultimately achieve a move-on into independent accommodation.
The Deputy Manager will have significant involvement in leading project staff to create a psychologically informed environment to allow for meaningful change.
As part of the management team, the Deputy Manager will play a key role in ensuring the Endsleigh Gardens team provide a quality service, to vulnerable groups and individuals, who face complex barriers to accessing services. Key responsibilities in this role will be:
- Supporting the team in the day-to-day development and management of the service.
- Line management of staff; offering motivation and supervision to deliver high quality service with a recovery-focused and person-centred approach.
- Responding to incidents and working closely with the second Deputy Manager and Service Manager to maintain high standards of health and safety in the service.
- Working proactively and creatively with other partner organisations and stakeholders to ensure the best outcomes for our clients.
- Work normal office hours Monday – Friday, with flexibility to work outside of these hours at times to support the needs of the service.
About you
This will be a fantastic opportunity for someone to be proactive, take a lead and build their management skills. If you can demonstrate the below, we encourage you to apply!
- The ability to negotiate with a wide range of internal and external partners to build positive working relationships.
- Good planning and organisational skills with the ability to effectively prioritise your own time and workload.
- Knowledge and understanding of the housing and support needs of people experiencing homelessness, and a genuine interest in supporting people to transform their lives.
- You don’t need previous line management experience but will have some experience of motivating and empowering staff and/or volunteers to take responsibility for delivering a high quality service.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 11 December 2024
Interview and assessments on: 18-19 December 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits