Healthcare Assistant Jobs

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition.

It couldn’t be a more exciting time to join our team.We have just developed a new Theory of Change and we are now embarking on a period of growth. With an estimated 700,000 people in the UK living with glaucoma – but only half of them knowing it – we want, and need, to do more. We want to fund more research, raise more awareness and help more people. And that is where you can make a real difference.

As our Helpline Manager, and leader of a dedicated and skilled team, a key part of your role will be to ensure that high quality advice and support is provided, and that service users receive a timely response. When we talk about the helpline, we mean support via telephone, email, Healthunlocked (primarily online peer support) and our buddy service (peer support in advance of surgery).

Position: Helpline Manager

Responsible to: Head of Support Services

Responsible for: Helpline Advisors x 3; Locum Helpline Advisors x 2 

Location: Home based with a requirement to work in the Ashford office on a regular basis (approx. once in every 2 weeks)

Hours: Full time (35 hours a week) with potential for occasional evening or weekend work

Salary: £39,305 (FTE)

Annual leave and benefits

• 25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for new starters and part-time employees.
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay
• Funded support for learning and development

How to apply:

Please click on the Quick Apply button below. You'll be asked to submit a CV and covering letter.

Please note:

Only applications including a covering letter, which clearly details how you meet the requirements of the person specification, will be considered.

Closing date: 9am on Monday 24 February 2025.

Interviews: Tuesday 4th and Wednesday 5th March at our Head office in Ashford, Kent and interested candidates are urged to keep these times free.

What you’ll be working on:

• Ensuring helpline services are meeting the needs of people with glaucoma
• Ensuring high standards of service across the different helpline channels
• Supporting and developing the helpline team
• Leading the continuous improvement and development of the helpline
• Communicating and promoting the helpline

This job is for you if you have.…

• experience of developing and delivering services to a vulnerable client group
• experience of defining service specifications
• experience of demonstrating impact and quality in your work
• the ability to lead, manage and evaluate specific projects and able to prioritise workload to deliver projects on time and budget
• experience of line management and leading teams
• excellent communication skills (verbal and written) including the ability to translate complex scientific and medical information into accessible language and the ability to build excellent working relationships at all levels.
• an understanding of issues related to diversity and equality of opportunity and a genuine commitment to widening access to information

And finally.....

We will be in touch with shortlisted applicants by Thursday 27th February. Candidates with a disability who may need longer to prepare for an interview, or who have special requirements to be taken into account, are invited to contact us to discuss any necessary adjustments to the recruitment timetable.

Digital Content Manager 

Please note a covering letter is required

Reports to:  Chief Executive

Line manages: Marketing and Communications Officer, Trainee Editorial Assistant 

Hours:  35 hours per week (hybrid working options available) 

Term:  Permanent 

Other benefits:  Company pension scheme, Employee assistance programme, Season ticket loan 

About the Association for Laboratory Medicine 

The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine. 

We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing. 

We foster the highest standards in laboratory testing and patient care, provide trade union support for all our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards. 

Purpose 

As Digital Content Manager, you will oversee and develop LabMed’s digital content across multiple platforms. This role offers a chance to apply your skills to make a tangible impact on healthcare and laboratory medicine, driving engagement and innovation in a meaningful field. 

You’ll lead our content strategy to grow engagement with key audiences, implement creative solutions to build our online presence, and explore new opportunities for revenue generation. You’ll also support LabMed’s core values of inclusion, collaboration, and innovation while managing a small team. 

You will work closely with the Chief Executive, membership volunteers, editorial boards, and the staff team to create impactful content that informs, inspires, and supports our diverse audiences.

Responsibilities 

• Lead the development and implementation of a content strategy to grow audience engagement through the Association’s website, e-newsletter and LabMed News (our member magazine). 

• Manage and innovate the content on Lab Tests Online (our patient-facing site) including supporting the Editor with editorial and review processes. 

• Liaise with editorial boards to ensure our digital content remains insightful and  relevant. 

• Commission, edit, and deliver high-quality content in partnership with editors, contributors, and topic experts. 

• Support the Publications and Communications Committee to ensure consistent quality and alignment with organisational goals. 

• Explore and implement opportunities for revenue generation through advertising and paid content. 

• Produce the Association’s Annual Report and contribute to business planning in collaboration with boards and teams. 

• Supervise the Marketing and Communications Officer, providing clear direction and support. 

• Oversee the Trainee Editorial Assistant until May 2025, creating a meaningful and rewarding experience for them.

• Champion Labmed values of inclusion by supporting diverse editorial boards across our publishing programme. 

• Develop an awareness of work being done by LabMed committees to promote through communications channels

What do you need to have 

• A strong editorial skill set and an understanding of publishing processes. 

• Experience managing, evolving and optimising digital content

• Understanding of user experience (UX), accesibility, and SEO best practices

• A proven ability to develop content strategies that drive audience engagement. 

• Excellent project management skills with the ability to prioritise multiple tasks. 

• Strong stakeholder management and relationship-building skills. 

• Familiarity with revenue generation opportunities within digital publishing. 

• A proactive and enthusiastic approach, with the ability to adapt in a small, dynamic team. 

• Experience leading/supervising colleagues? 

• A commitment to LabMed’s values of inclusion, sustainability, and innovation. 

Our values 

LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.   

Our values are:    

• We are innovative – promoting new scientific development to improve health and wellbeing. 

• We are inclusive – ensuring that we are open and accessible to everyone. 

• We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams. 

• We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world. 

We are looking to recruit an enthusiastic individual to join the Finance and Operations Team at The Eve Appeal. 

The Finance Assistant will be supporting the day-to-day financial operations of The Eve Appeal – processing all income, invoices and liaising with the wider team to ensure that it is accurately recorded. This role serves as the first port of call for finance queries across the organisation. 

The Eve Appeal is striving to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be their full selves and work together to drive positive change. We strongly encourage applications from all sections of the community – especially those under-represented in the sector at the moment. 

No formal qualifications are needed for this role, nor is previous charity sector experience and we encourage everyone with the appropriate skills, experience and potential to apply. 

To apply please upload an up-to-date CV along with a cover letter, of no more than two A4 pages, detailing your suitability for the role. Only applications with a cover letter will be considered. 

We’re expanding our team and are looking for a Care Assistant (Night Shift) to join us at Dunkirk Memorial House. This role offers 36 hours per week, with shifts between 19:45 and 07:45, Monday to Sunday.

As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role.

We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you’ll enjoy as part of our team.

This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten.

What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

About our Dunkirk Memorial House

The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families. Located in the serene Somerset countryside, Dunkirk Memorial House offers a welcoming home with 86 en-suite bedrooms, a bar, library, chapel, and beautiful grounds featuring a rose garden. We are proud to offer expert care, including a specialized Dementia Mews providing compassionate support for up to 30 residents. At Dunkirk Memorial House, we prioritize creating a warm and supportive community where veterans feel valued and respected, honoured to serve those who have dedicated their lives to our nation.

Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

CSH are looking for a full time Administration and Finance Assistant to join our team.

• Home-based remote working with monthly travel to Oxford
• Full time: 37.5 hours per week (30 hours per week on request for the right candidate)
• Salary for full time hours: £25,500 per annum (plus contributory pension).
• 25 days of annual leave per annum plus bank holidays (pro rata if employed at 4 days per week)
• Permanent role
• Apply by 12 noon on 5 February 2025
• Expected online interview date: Tuesday 18 February 2025

About The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare is a charity that supports healthcare staff, and the systems they work in to be more environmentally sustainable. Our Education team provides training in sustainable healthcare and planetary health for health professionals. Our Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. Our Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.

About the role

We are looking for a detail-oriented Administration and Finance Assistant to join our team. You will work with the Chief Operating Officer to ensure payroll, invoicing and finance tasks are completed and with the wider team on administrative support.

Key Responsibilies:

Finance (estimated 60% of work hours)

• Working under the direction of the Chief Operating Officer (COO) and external accounting team, and using the Xero finance system to;
  • Prepare, send, and chase invoices through co-ordinating with wider team members
  • Liaise with accountants & COO to ensure correct income allocation across department codes
  • Arrange refund and credit notes when needed
  • Order equipment for staff. Complete supplier details requests. Ensure costs are correctly allocated across the department codes on Xero
  • Pay expenses to staff
  • Reconcile Xero with bank account
  • Deal with external suppliers

Admin and operations (estimated 40% of work hours)

Ensuring the smooth running of CSH operations including:

• Setting up regular team meetings
• HR systems administration – Keeping track of staff holidays, sick leave. Updating and maintenance of staff details and HR folders
• Helping with recruitment admin including filing applications, sending replies and responding to queries
• Organising office days once a month- booking venues, catering and technical support
• Timely management of CSH general inbox and phoneline, ensuring there is holiday cover in place when needed
• General CSH administration; providing additional administration tasks for the CSH team as required
• Working with the COO and Directors to prioritise continuous improvement and ensure administrative processes are smooth across the organisation.
• Dealing with external suppliers e.g. IT support, software providers.
• Ensuring compliance with health and safety standards is facilitated and prompted across CSH (e.g. Display Screen Equipment training)
• Administrative support to new starters
• Supporting offboarding of staff: calculating remaining annual leave, supporting leavers with handover, arranging leaving card and gifts, ensuring recovery of CSH assets; IT equipment, systems access and software etc.
• Supporting COO with EDI initiatives and actions (RACE report etc.)

We are looking for an organised individual who is confident with IT, quick to learn and who enjoys working as part of a team. Please read the full job specification. 

Location

The role may occasionally require travel within the UK. We encourage the use of sustainable travel wherever feasible. CSH is based in Oxford, UK. Staff are requested to attend team meeting days in person once a month. Travel costs for attending these meetings are reimbursed.

Closing date: 12 noon on 5 February 2025

About the role

Are you passionate about workforce development and improving professional support services? We are seeking a motivated Workforce and Professionalism Assistant to join the Royal College of Obstetricians and Gynaecologists (RCOG).

In this role, you will provide essential administrative support to our Workforce and Professionalism team, ensuring smooth and efficient operations. You will contribute to our efforts in supporting the O&G workforce, creating positive member experiences and enhancing workforce services.

In this role you will have an opportunity to:

• Provide administrative support and record management for the RCOG awards process and other key initiatives.
• Monitor budget expenditures, handle expenses, and assist with financial record-keeping.
• Manage correspondence and ensure timely responses to queries, supporting the Job Plan Review Service.
• Assist with workforce publications, ensuring content is accurate, relevant, and timely.
• Support the coordination of small-scale events and focus groups.
• Take minutes at meetings and contribute to the general administrative processes of the team.
• Ensure compliance with GDPR and data protection principles in managing sensitive information.

For the full list of key responsibilities, please check the recruitment pack.

At RCOG, we are a values-led organisation committed to inclusivity, collaboration, and making a positive impact on the healthcare sector. Join our team, where your contributions will shape the future of women’s healthcare.

About you

This position is well-suited to an organised, proactive and customer-focused professional who enjoys building lasting relationships and working in a dynamic environment. You will bring excellent administrative, communication and organisational skills, and the ability to work both independently and as part of a team.

Requirements:

• Effective communication and interpersonal skills with the ability to engage professionally with a wide range of stakeholders
• Demonstrable experience in administrative tasks
• Working knowledge of supporting meetings, events and committees
• Understanding of the importance of confidentiality and data protection

Desirable criteria:

• Familiarity with NHS workforce or O&G careers.
• A background in working within a medical or membership-based organisation.

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Closing date: 10.00 am on Friday 14 February 2025
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

​We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Personal Assistant to Chief Executive Officer (12 Months  Maternity Fixed Term Contract)

We have an exciting new opportunity at CEME for a Personal Assistant for a 12 month fixed-term contract starting in April covering maternity cover. If this is for you then please apply along with a 1 page supporting statement stating why we should hire you and skills and experience you will bring with you.

Company Description

Our mission here at CEME is to inspire inclusive business growth, contributing to economic prosperity. Our vision is a world where engineering, technology, design and manufacturing businesses improve life and wellbeing.

Our values define how we work and what we do:

• Inspire people to achieve more through learning fast.

• Being inclusive, involving everyone regardless of who they are.

• We are innovative, exploring new thinking that will change the world and how we live.

• Being open and honest, displaying the highest levels of Integrity in all that we do.

Role Description

This is a full-time on-site role located in the Rainham, East London, United Kingdom as a Personal Assistant to the Chief Executive Officer. The Personal Assistant will be responsible for executive administrative assistance, personal assistance, diary management, and clerical skills.

1. JOB PURPOSE

• To provide high level confidential support on all aspects of administration and management of specific projects.

• To provide proactive support by anticipating needs and planning priorities.

• Following up actions and monitoring progress on behalf of the CEO.

• Create positive relationships with staff in stakeholder organisations.

2. PRINCIPLE ACCOUNTABILITIES

2.1 Administration and Correspondence

• Responsible for preparing all emails, letters and other communication ensuring consistency and appropriate level of standards in communication is maintained.

• To monitor all incoming emails and correspondence and proactively respond where appropriate or highlight to the CEO any correspondence of an urgent nature.

• Prepare presentation and briefings using PowerPoint.

• To monitor the CEO’s email inbox providing holding emails or responses as required and highlighting any urgent, personal or sensitive email.

•Liaise with the Company Secretary to help coordinate production of board packs for CEME Board meetings.

• Attend daily updates with the Chief Executive, plan and prioritise urgent activities.

• Responsible for maintaining all filing and confidential shredding.

2.3 Attendance at meetings/minute taking

• Attend monthly Senior Leadership Team SLT meetings and take a full record of the minutes and provide a draft

copy to the CEO within an agreed timeframe and on approval circulate the minutes.

• Follow-up actions and inform CEO of any issues that need to be addressed.

• To attend as required any business meetings or events as requested by the CEO.

• Supporting the SMT on specific projects on top of existing priorities, management of agendas, forward planner and chasing actions

2.4 Diary & Travel Management

• Overall responsibility for the day-to-day management of the CEO’s diary ensuring that all meetings are scheduled accurately, meetings are re- confirmed and the CEO updated of any changes ensuring effective time management.

• Organise travel and hotel arrangements for the Chief Executive utilising booking agents and resources as required.

• Providing detailed travel schedules, itineraries, directions and maps as required

2.5 Telephone Enquiries and Visitors

• To ensure that all telephone enquiries are answered promptly and appropriate action taken, updating the CEO on all urgent calls and prioritising messages accurately.

• To be proactive in identifying where calls need to be transferred to other executives or parts of the business ensuring prompt customer service.

• Professionally meet and greet all external visitors offering appropriate refreshments and providing any support to the visitor as required.

• Manage internal visitors proactively updating the CEO on any meeting changes or delays and ensuring all parties are fully equipped with any meeting documentation as required.

2.6 Daily management of the CEO’s Office

• To ensure that the CEO’s office is well maintained, refreshed twice daily in respect of removal of crockery following meetings and replenishing of water jugs and glasses.

• Ensure the office is tidy the office prior to any internal or external meetings.

• Purchase and maintain the office tea/coffee/refreshment stocks and liaise with the on-site catering company to arrange any additional meeting refreshments as required.

2.7 Event Co-Ordination

• Providing management and supervisory support to other staff for major events and co-ordinating delivery and execution.

• To co-ordinate any events or functions delivered by the CEO’s office utilising and liaising with internal and external suppliers as needed.

• To book or arrange any external events or function as required for the CEO including seminars, training sessions or networking groups.

• To book any internal meeting rooms required and arrange in conjunction with C&E any refreshments of AV equipment

2.8 Finance

• To raise any Purchase Orders or New Supplier Forms as required.

• To complete expenses claims for the CEO keeping a track of receipts

• Ensure that urgent documents and contracts that require signatures are dealt with in a timely fashion.

• Arrange for processing of invoices and payments in conjunction with Finance.

• To prepare and submit the CEO’s expenses.

2.9 Other

• To support the non-Executive Chairman as required in relation to correspondence, communication, events and company procedures.

• Work with and support the Executive team in respect of administration, planning meetings and tracking deadlines.

• To undertake ad-hoc projects that may include, but are not limited to, marketing, web management and HR.

• To proactively work with the CEO to ensure continuous improvements in the effective management of the CEO’s office.

• Forward planning ahead of the year and months to ensure smooth planning of events / meetings etc in advance.

• Providing HR support and working alongside HR in particular supporting organisational change through things like the Great Company to work, Staff engagement, creation of Recruitment packs and candidate management

3. KNOWLEDGE & EXPERIENCE

Key Attributes:

• The ability to build strong relationships at a senior level, including the CEO
• Having strong organisational skills and effective planning.
• Demonstrating an accurate, efficient and maintain good calendar management.
• The ability to develop good and honest working relationship with all employees.
• An awareness of your responsibility and integrity.
• Ability to deal with sensitive information and communication - telephone manner, etc.

Knowledge of:

• Experience of office management and multi-tasking (not essential but desirable)
• Be able to deal with people at all levels and inspire confidence.
• Highly competent in IT (Word, Excel and PowerPoint)
• Qualifications and/or other Essential Certificates.
• Minute taking at Board Level.
• Recognised certificate Microsoft Products.

Qualifications:

• Educated to A-level or equivalent in English and Maths.
• Evidence of Continued Professional Development (CPD)

Experience:

• Have a good experience of working at a senior level - minimum Board Director level, PA experience ideally to CEO
• Knowledge and ability to deal with staff issues and ensuring they are dealt with in the best and most effective way.
• Ability and experience to to take minutes of meetings and reflect an accurate record.

Other Information

• Reporting to: CEO
• Location: Rainham, Essex
• Hybrid working: Minimum of 3 days in the office
• Salary: £30,000 - £33,000 (dependent on experience)
• Hours: 30hrs per week, 4 days per week

Benefits @ CEME:

Our vision is a world where engineering, technology, design, and manufacturing businesses improve life and wellbeing

• 25 Days Annual Leave plus Bank Holidays
• Aviva Pension Scheme ; 6.5% employer contribution and 1.5%employee contribution
• Westfield Healthcare £250 contribution towards learning and development
• Volunteer Days; 4x paid days per year to volunteer
• Birthday Off
• Duvet Day; 1x day off per year
• Complimentary Coffee 4pm
• Friday Finish Flexible Working
• Up to 3x social events December Holiday; gifted 3x days off between Xmas and New Year

5. HOW TO APPLY:

To apply please provide a supporting statement no longer than 2x A4 pages saying how you meet the selection criteria and your motivation to applying. Provide the names and contact details of two referees (who will only be contacted if you are offered the job) along with your current salary and notice period.

CLOSING DATE: Friday 28 February 2025

With Interviews taking place week commencing Monday 10 March 2025

Starting Date: TBC April 2025

Location: Preference for a base at our Bristol office with hybrid working available. We are also open to applications from remote (UK based) candidates, requiring monthly visits to our Bristol office.

About Resource Futures

We want to create a future where organisations, people and communities can thrive using material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling  at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change and rebalance their relationship with resources.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

We have an exciting vacancy in our Finance team for someone who would like to grow and develop into the finance profession. This is a fantastic new opportunity for an enthusiastic person, who may be currently training for bookkeeping finance qualifications (e.g.  AAT, ) or planning to start training for a career in finance. If you have a positive “can do” attitude, excellent attention to detail, previous experience of assisting in finance tasks and self-motivation to learn, we would love to hear from you. You will be trained on company processes and procedures, and supported by our Finance Manager in ongoing development of your skills.

Our Core Services team works across the business covering Head Office functions including Finance, Human Resources, Business Systems and Marketing. You will be part of a small and friendly team, in an ethical SME, assisting the Finance Manager in delivering smooth financial operations and contributing to the overall success of the business.

What you will be doing

· Processing weekly temporary staff payroll, including setting up new starters on QuickBooks Advanced payroll and completing payroll journals.

· Running payroll reports and payments through internet banking.

· Processing temporary staff auto enrolment pension contributions.

· Processing staff expenses through our project management software CMap, and importing into QuickBooks.

· Managing petty cash.

· Paying expenses and purchase invoices on QuickBooks in a timely manner.

· Responding to finance enquiries and producing reports for colleagues as required.

· Online banking authorisations as required.

· Processing accounts receivable remittances.

· Assisting with sales and purchase ledger functions on CMap and pushing to QuickBooks.

· Pulling purchase, sales and expense information from QuickBooks back into CMap.

· Reconciling QuickBooks accounts.

· Administrative duties to support the smooth running of the Finance deliverables, including filing and scanning.

· Assisting in improving financial systems and procedures.

· Undertake any other tasks as requested by the Finance Manager.

· Learning all of Resource Futures’ financial systems over time to support the Finance Manager in providing a holistic and effective finance function for the company.

The essentials

· Previous experience in a Finance Assistant or a similar role.

· Knowledge of relevant financial software.

· Excellent MS Excel skills.

· Highly numerate with an ability to spot numeric errors.

· Methodical and accurate, with an ability to collate and present error-free information and reports.

· Ability to multi-task and prioritise effectively.

· Strong organisational and problem solving skills.

· Good written and verbal communication skills.

· Ability to work as part of a team and independently.

Great to haves

· Experience of QuickBooks.

· Knowledge of a project management software (e.g. CMap).

· Experience in running a payroll.

· Purchase ledger knowledge.

· VAT knowledge.

· Experience in sales ledger and expense claims.

· Working towards AAT or other existing finance qualification.

· Book-keeping qualification.

Benefits

· Embedded flexi working culture.

· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.

· Paid volunteer time each year (a full day for those working 19 hours or more per week, half day for those working up to 18.75 hours per week).

· Enhanced maternity and paternity pay.

· Enhanced sick pay.

· Scottish Widows pension plan – the company will match up to 7% of your contribution.

· Group life assurance cover.

· Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.

· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.

· A cycle to work scheme for all and on-site showers at the Bristol office.

· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.

· On-site charging points for electric vehicles at the Bristol office.

· Paid professional membership such as CIWM or IEMA.

· An opportunity to become a company member, contributing to decision making and the future of our business.

· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.

· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.

· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.

· Two annual team activity days, each followed by evening socials.

· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.

· Accessible central Glasgow office close to local public transport links.

· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.

We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.

We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.

We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.

For over 70 years, the Refugee Council has stood as a pillar of support for refugees and asylum seekers, working hard to help them rebuild their lives with dignity and hope. We provide essential services to children, young people, adults, and families seeking asylum. We advocate for their rights, stand up to injustice, and strive to create a society where everyone fleeing danger is met with compassion and opportunity.

We are seeking an Assistant Director of Asylum Services to lead and implement the Refugee Council’s strategy for asylum support services across England. This is a pivotal role that offers the opportunity to shape a new direction, ensuring that our services remain innovative, effective, and responsive to the evolving needs of the people we support.

We are looking for an inspiring leader with deep strategic knowledge of the asylum sector, or of a related field, such as migration, social justice, housing or community services. You will be resilient, compassionate, and driven by a desire to create lasting change.

This is a rare and exciting opportunity to play a transformative role in the asylum and refugee sector at a pivotal moment of change. This role is not without challenges. The asylum landscape is complex and ever-changing, and the road ahead will require strength and determination. You will be supported by a talented and dedicated team with deep rooted knowledge of the asylum and refugee sector. Together, you will make a difference in the lives of those who need it most.

With the Refugee Council’s national reach and reputation, you’ll have the platform to influence and innovate on a large scale, shaping the delivery of critical services for some of the most vulnerable individuals and families in our society. The role offers the chance to not only develop and implement a bold new strategy but also to work collaboratively with a highly experienced and passionate team, driving systemic change and making a tangible impact on the lives of those seeking safety.

At a time when the challenges facing asylum seekers are greater than ever, this is your opportunity to lead meaningful change and ensure that compassion, equity, and opportunity remain at the heart of the UK’s response to those in need.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience to support raising funds for a charity? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services & Standards Assistant will be a key team member of the Supporter Experience, Data and Insight Team in London.

You will be responsible for:
• Responding to customer/supporter queries, questions, and complaints across multiple channels.
• Processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter/customer journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have good communication skills both written and verbal. You will be organised with the ability to work within a team. Ideally you will have experience with managing a customer ticket system or group inbox with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Competitive Benefits Package

- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 14th February
Interview date: W/C 24th February

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

The HR department is a stimulating and fascinating place to work where you will meet and interact with all the teams that constitute the UCB family.  You will be responsible for offering clerical support to the HR team.

We are looking for someone who has strong organisational skills with the ability to prioritise a busy and diverse workload; someone who will remain calm and rational under pressure.  Working with people you will need to have good communication skills both written and verbal, be able to demonstrate tact and diplomacy and possess effective interpersonal skills with a strong customer focus. 

There will be times when you need to be resilient, especially when dealing with difficult issues; it is, therefore, essential that you can demonstrate courage in the face of adversity while maintaining an optimistic outlook.  A flexible and positive can do attitude is essential, with previous HR experience being an advantage.

In return you will be welcomed into a supportive and friendly team where you will have the opportunity to grow, develop and gain invaluable HR knowledge.  You will be encouraged to undertake training appropriate to your field and progress within the Professional Body for Human Resources, the Chartered Institute of Personnel and Development.

This is a full time position but we would welcome and equally consider job sharing opportunities for the right candidates.

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF.  However, you will be required to travel to our Broadcast Centre, Hanchurch Lane, Stoke-on-Trent ST4 8RY on a regular basis

Closing date for applications: Friday 7th February 2025 – 12 noon

Interviews: On-site interviews Thursday 20th February 2025

Salary: £23,000 - £24,500 per annum, depending on skill and experience. Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6% 

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

Network and Supporter Services Assistant
Contract length: 12 month FTC
Salary: £27,040 per annum
Location: King's Cross, London N1C (Hybrid)

Who are we?

Art Fund is the UK’s national charity for museums and galleries. We fundraise to help public arts organisations to develop and share their collections, to connect with their communities, to invest in professional development for their staff, and to inspire the next generation. We are supported by our growing membership of 135,000 through the National Art Pass, as well as many individuals, trusts and foundations, funding partners and companies.

The role

We are looking for a Network & Supporter Services Assistant to join us for 12 months to support the National Art Pass Network and Supporter Services teams.

This post offers the opportunity to develop experience and understanding of large-scale membership scheme process and communications, and by embedding across two teams the post-holder will have the opportunity to refine and streamline cross-departmental processes.

For the National Art Pass Network team: Support incoming queries from museums, galleries and historic places that are part of the National Art Pass membership scheme (a network of 900+ venues) and manage internal and external enquiries relating to the network.

For the Supporter Services team: Support the delivery of inbound and outbound customer service, multi-channel communications – including email, telephone and post - to members, supporters, and the wider public – which are mainly delivered through our third-party providers.

Responsibilities across both roles include responding to and redirecting enquiries, setting up accounts and maintaining accurate records on the website, CRM system and Professional Dashboard, and troubleshooting issues.

Key Employee Benefits

Our excellent benefits package includes:

• Generous annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Art time – a half day per month to visit museums and galleries.
• Life Assurance – cmover for up to three times your basic salary.
• Season Ticket Loan
• Healthcare cash back plan and wellbeing app
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week at our King’s Cross office (2 Granary Square, London N1C 4BH).

Closing deadline: 23:59 on 7 February 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.

Location: Dundee Shelter shop

Salary: £24,570.00 per annum (pro-rata for part-time)

Contract: Permanent

Hours: 7.5 hours per week (0.2 FTE)

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Dundee shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Safeguarding statement

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Location: Stockbridge Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: Permanent

Hours: 15 hours per week

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.