Health Policy Jobs
Job Title: Services Co-ordinator
Reports to: Head of Services
Location: Hybrid (some UK travel)
Hours: 34 per week (consideration will be given to flexible working i.e. 4 days etc.)
Duration: Permanent
Salary: £28,000 - £33,000 depending on experience
Purpose of the role
To support the development and delivery of Lifelites services by co-ordinating the installation of new packages of technology, training and partner engagement.
To support the delivery of Lifelites’ ambitious expansion strategy as part of our 25th anniversary celebrations in 2025 and beyond.
About you
You are a dedicated, organised individual with experience of juggling multiple priorities and varied responsibilities. You are a people person, able to communicate effectively with a range of stakeholders and will be passionate about planning and detail. You will have experience from previous roles and looking to make a difference in the charity sector.
About Lifelites
Lifelites passionately believes that all children with life-limiting conditions and complex disabilities should enjoy a childhood filled with special moments of fun, happiness, and meaningful connections.
By harnessing innovative sensory and assistive technology, we empower children to play, learn, communicate, interact with the world, and create lasting memories with their families.
For nearly 25 years, we have provided cutting-edge technology, training, and ongoing technical support free of charge to children’s hospices in Britain and Ireland, impacting over 12,500 children and their families annually.
Despite advances in clinical care, many children we support are unlikely to recover and may live short, complicated lives. However, our mission is simple and crucial: to help these children live as well as possible, for as long as possible, even into their last days.
Our key aims are to improve health and wellbeing outcomes for the children and families we support by increasing independence, reducing isolation, and improving communication, emotional wellbeing, and family relationships.
Main duties and responsibilities
Technology provision
- To co-ordinate the application and consultation process for children’s palliative care services invited to apply for new packages of technology.
- To create documentation annually to capture all equipment requests, costings and associated partnership agreements.
- To co-ordinate technology installation schedules and liaise with Lifelites Champions to ensure efficient project delivery.
- To produce handouts and user guides for installation and ongoing training sessions aligned to Lifelites technology installation schedule.
- To attend and support the delivery of events, installations and Lifelites functions and represent Lifelites within children’s palliative care settings and forums.
- To provide administrative support for new technology pilots and other innovation activity.
- To support the development of Lifelites 25th anniversary activities, which are currently in development.
Learning and development
- To respond to training requests and co-ordinate installation and ongoing face-to-face training by liaising with Lifelites Champions, Lifelites Trainer and Head of Services to book dates and prepare training itineraries.
- To co-ordinate Lifelites Super User events including venue bookings, scheduling and training providers.
- To capture and monitor training feedback and prepare briefings for Head of Services and Trainer.
- To support the development and implementation of Lifelites e-learning platform, including course modules, interactive learning and activity ideas.
Partner engagement
- To support ongoing quality improvement by delivering regular account calls, responding to queries and maintaining up to date contact information for Lifelites Champions and other key stakeholders.
- To co-ordinate monitoring activity with partners including training feedback, annual surveys and case studies.
- To liaise with the Communications & Marketing Officer to create and publish information relating to services for newsletters and social media.
General
- To comply with Lifelites policies and procedures at all times.
- To contribute to and embody Lifelites’ values and workplace culture.
- To administer the departmental folders on the shared drive.
- To Provide support and complete minutes in quarterly committee meetings
- To perform any other duties as required.
The client requests no contact from agencies or media sales.
This important role is a new position on the team and will lead on the delivery of an innovative and sustainable corporate strategy to develop new and existing partnerships in order to grow our corporate income streams.
The role demands strong leadership qualities for the development and implementation of a corporate strategic plan to guide a newly merged corporate team across Martlets, St Barnabas and Chestnut Tree House for the next 3-5 years. Reporting to the Director of Philanthropy and Communications, the post holder will be responsible for leading on these plans and managing a team of four across the three hospice sites.
This role is hybrid and will be based across our three hospice sites: Martlets in Hove, St Barnabas House in Worthing, Chestnut Tree House near Arundel.
The client requests no contact from agencies or media sales.
This is a new role, as we are looking to appoint our first Fundraising Manager.
Currently, we have a strong programme of Trust and Foundation fundraising, delivered by our CEO and functional managers, and a small programme of individual giving managed by our Communications and Campaigns team but no dedicated fundraising staff.
We are looking for an efficient fundraiser with an understanding of various fundraising strategies, from individual giving to trusts and foundations.
You will have to opportunity to build this role within a supportive and friendly organisation, and as part of our dynamic Communications and Campaigns Team.
The client requests no contact from agencies or media sales.
Background Information:
Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) has a strong reputation for delivering good quality counselling services for over 20 years, achieving positive recovery outcomes.
This is a BACP accredited service and operates using a volunteer counselling placement model alongside paid clinical counselling staff, delivering bereavement counselling to adults living in Newham.
The Counselling Coordinator will be required to complete, oversee and screen clinical counselling assessments and referrals, provide administrative and data support for the smooth running of the counselling services including managing administrative assistants, and provide duty management to therapists in accordance with safeguarding policies and procedures.
Management Structure:
All Mind in Tower Hamlets, Newham and Redbridge staff are accountable to the CEO. The Counselling Coordinator will be supervised by the Counselling Service Manager who reports to the Operations Director.
Overall Purpose of the Post:
The Counselling Coordinator will be required to effectively support the coordination and supervise the activities of Newham Bereavement Service and Tower Hamlets Bereavement Service at an operational and clinical level to ensure that it meets its contractual obligations and KPI’s. Currently this service consists of bereavement counselling, brief counselling, and early bereavement support.
Key Responsibilities of Post
1. Management
1.1. Ensure the delivery of the service is in accordance to the contractual agreement
1.2. Effectively monitoring the database, looking for outliers and rectifying this on the Views database system.
1.3. Monitor and manage service capacity in accordance to contractual KPI’s
1.4. Ensure counsellors are at capacity within their individual caseloads and maintain effective clinical work at this level.
1.5. Monitor, identify and report any gaps in volunteer staffing levels both planned and unplanned to the Counselling Services Manager and take appropriate action
1.6. To provide duty management to therapists (counsellors) and support / guide them in accordance to safeguarding policies and procedures
2. Training
2.1. To support the Volunteer Counselling Placement Programme
2.2. To support the recruitment and induction of Volunteer Placement Counsellors in line with Mind in Tower Hamlets, Newham and Redbridge policies and procedures.
2.3. To support with ensuring that all new volunteers understand how to use the Views and IAPTus database system to meet the quality and recording requirements of the counselling services.
2.4. Ensure that all administrative assistants understand how to use the Views and IAPTus database system to meet the administrative requirements of the counselling services.
2.5. Consult with counsellors and provide guidance for extensions and signposting where necessary
2.6. To work with the team to coordinate and deliver periodic training workshops for counsellors according to service needs as part of their continuous professional development and to promote team building
3. Clinical
3.1. Complete clinical counselling assessments and recommend interventions for clients referred to the service.
3.2. Coordinate and oversee clinical counselling assessments and referrals to the service
3.3. Manage referrals received by this service ensuring that all relevant client information is accurately and regularly updated onto the Views system
3.4. Screen referrals to the service for counselling in accordance with the service’s inclusion and exclusion criteria
3.5. Identify inappropriate referrals and discuss with the Counselling Services Manager
3.6. Ensure that the service is operating to full capacity in order to maintain required KPIs for waiting list levels
3.7. Manage client queries and related administrative requirements including answering the phones, data input, allocations to counsellors, updating care pathways and schedules, sending appointment letters and other communication.
3.8. Act as Duty Manager as required and respond to safeguarding issues and risk in an appropriate manner
4. General Duties
4.1. To support service monitoring and patient feedback mechanisms in partnership with the management team.4.2. To contact clients at the top of the waiting list and book in clients to the counsellor’s diary and send follow up client and GP letters when needed
4.3. To monitor discharge procedure by discharging people who have not engaged
4.4. To promote the services to other professionals, GP’s, IAPT providers within Tower Hamlets and Newham
4.5. To develop the profile of services in Tower Hamlets and Newham by maintaining close links with referral sources in particular local GP’s
4.6. To take measures to increase the accessibility of the service, by targeting under-represented groups in Tower Hamlets and Newham multicultural community. To promote cultural awareness and sensitivity in the process of service delivery
4.7. To ensure the service is operating within the BACP code of Ethics and Practice and complies with the BACP Quality Standards
4.8. To attend service contract meetings when required
Duties required of all Mind in Tower Hamlets and Newham employees
5. To work unsocial hours as required, evening and weekends as the service needs are identified and cover required
5.1. Undertake the induction programme as devised
5.2. Participate in staff meetings, team meetings, supervision meetings, appraisals, consultancy, training, team development sessions, working groups and other meetings as required, reporting back as required
5.3. Provide cover for staff who are absent, at the direction of the Counselling Services Manager
5.4. To be administratively self-servicing, with good organisational skills
5.5. Share responsibility for the effective use of systems and procedures for service users, finance, staff communication, and dissemination of good practice and effective working methods within Mind in Tower Hamlets, Newham and Redbridge
5.6. Share responsibility for health and safety practices, safeguarding or suicidal risk and reporting any concerns to line management and taking immediate action as required
5.7. Undertake all duties in accordance with Mind in Tower Hamlets, Newham and Redbridge’s policies, with particular reference to the Equal Opportunities and Health and Safety policies, and work towards their continuing development and implementation.
This job will be reviewed periodically in line with the organisation’s Business Plan. The role as described is not exhaustive and so there may be other areas which are the responsibility of this role
Qualifications
1.
Counselling or Psychotherapy qualification to Advanced Diploma level or above
E
2.
Accredited membership or registration with any recognised professional body or prepared to work towards this within the first 6 months in post
D
Experience
3.
Substantial and demonstrable experience of providing psychological interventions of at least 1 years post qualification
E
4.
Experience of managing client’s risk to self/others and making onward referrals to secondary care services, crisis teams, CMHT’s and safeguarding referrals. Also able to guide others in conducting comprehensive risk assessments and onward referrals accordingly
E
5.
Experience of the use of clinical outcomes measures, (eg. CORE-10, PHQ9 and GAD7)
E
6.
Experience using of IAPTus, Views or similar patient database system
D
7.
Experience of engaging and communicating effectively with a diverse range of people, including clients, staff and other professionals
E
8.
Experience of keeping accurate records and writing clear and concise case notes, reports and other forms of communication both internal and external
E
9.
Demonstrable experience of screening referral suitability and knowledge of suitability within the stepped care framework
D
10.
Experience of working with volunteer counsellors including recruitment, induction and line management
D
11.
Experience of delivering training/presentations to a range of audiences, ideally on topics which relate to mental health and wellbeing
D
12.
Experience of developing and running group-based treatment interventions
D
Skills and Knowledge
13.
Ability to work independently and as part of an integrated multi-disciplinary team
E
14.
Ability to prioritise and manage own workload and use own initiative in identifying and solving problems
E
15.
Ability to work flexibly and work unsocial hours, as required
E
Qualities
19.
Ability to influence and lead others to achieve shared goals
E
20.
Ability to work flexibly and work unsocial hours, as required and help others
D
21.
Demonstration of respect for diversity, inclusivity, and good working relationships
E
22.
Upholding ethics and organisational values
E
23.
Demonstration of commitment to own learning and continuous improvement through training and development
E
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Head of Corporate Partnerships to join our Fundraising team.
You'll build on recent successful award-winning partnerships with Marsh McLennan, TalkTalk and our highly successful Employ Autism programme, leading the team to secure and deliver new corporate partnerships. You'll oversee the delivery of corporate partnerships, producing and executing a strategy for growth, whilst ensuring our delivery plans are achievable.
You'll oversee new business activity, playing a leading role in high value solicitations to secure new corporate partnerships that deliver both strategic and cash value. You'll manage the corporate partnerships team to achieve the overall strategy, monitoring performance against clear objectives.
We are looking for someone who has:
- Proven experience of securing high-value, strategic corporate partnerships that deliver commercial value to companies.
- Proven experience of developing and implementing annual strategies and plans.
- An understanding of trends and developments across the commercial sector and experience of applying these to successful corporate partnerships.
- Experience of management of staff.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate.
1) Office and Building
- Support Maintain and, where necessary improve, office systems.
- Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
- Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
- Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
- Proactively ensure physical and digital notice boards are kept up-to-date.
- Proactively ensure digital team calendars are kept up-to-date.
- Support the team in utilising the GSuite and printing facilities.
- Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
- Support the Head of Operations in their role as Senior Fire Marshall, Health and Safety Officer, and Data Protection Officer.
- Prepare rooms for team meetings and events, as required.
2) Human Resources Support
- Utilising our HR database, maintain accurate, organised and confidential HR records.
- Liaising with Line Managers, administer the annual leave and sickness process.
- Liaising with the Designated Safeguarding Lead, administer the DBS process.
- Support the Head of Operations by administering the recruitment and induction processes.
- Support the Head of Operations by administering the team performance processes, including probations and appraisals.
- Coordinate and book staff training, ensuring all regulatory requirements are met.
- Coordinate a range of inclusive team social events.
3) General Administrative
- Support Support the Head of Operations in maintaining detailed and accurate records of the grant application process.
- Support the Head of Operations with basic data entry on grant applications.
- Support the Head of Operations in collating data for grants applications and any necessary reports.
- Support the wider team with occasional administrative tasks, as required.
- Provide occasional administrative support to the Board of Trustees and SLT, as required.
Soul City Arts (SCA) is an arts organisation committed to developing creative programmes with a vision of ‘connecting communities and transforming society through creativity’.
ABOUT US:
The organisation is founded and led by artist and curator Mohammed Ali MBE, who has built a strong team over the past two decades. We create events and programmes that explore commonalities and shared narratives of people across all faiths and those of differing perspectives. We seek to build hope, pride and confidence within communities enabling them to celebrate themselves and their narratives. We like to help tell the stories of everyday people in extraordinary form.
We are currently a small team of three employees and 3 more regular freelancers with ambitions to grow!
We are now looking for our next hire - an experienced Operations Manager - to help us support our ambitious plans.
ABOUT THE ROLE:
This newly created role will be responsible for defining, shaping and implementing key processes and systems related to programme management, and overall business operations including finance. These processes will enable us to streamline our business and support the needs of our companies programmes and funding requirements.
In addition, this role will be responsible for overseeing our facilities management and internal operations to ensure we are compliant and have H&S at the heart of everything we do.
What you will be responsible for:
-
Be responsible for all aspects of the management, development and maintenance of SCA Port Hope building, site and its external premises.
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Ensure statutory inspections and routine checks on health and safety and security are scheduled, undertaken, accurately recorded and, where appropriate, and reported in a timely fashion. This includes fire and security alarm systems and equipment, any others that are relevant.
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Liaise with relevant authorities in the management of the site and buildings eg the Environment Agency, Birmingham City Council etc as required.
-
Manage the provision of services eg insurance and utilities, working with the Executive Director to undertake due diligence and secure competitive quotes.
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Oversee the company’s compliance with all legislative and contractual requirements.
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Commission and manage relationships with all contractors working within the buildings and external premises, including maintenance as required.
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Plan the delivery of all capital works to the building with the production manager (funding pending)
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Act as a key-holder and be on call should issues occur out of hours.
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Ensure procedures and processes are followed to protect the security of the buildings and site.
-
Work with the freelance staff to ensure they have the appropriate training on Health and Safety, First Aid, Manual handling etc.
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Prepare required reports and recommendations for Team, Board and funders as required.
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Manage operational contracts such as refuse collection, etc.
-
Lead on the organisation’s Health and Safety Strategy, including provision of adequate first aid and fire safety.
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Oversee and ensure implementation and communication of site and operational risk assessments.
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Ensure compliance with all legal obligations and licensing requirements including: Public Entertainment, Health and Safety, PAT testing etc.
-
Take a lead on SCA environmental responsibility, ensuring SCA seeks to reduce its carbon footprint and we operate as efficiently as possible, including waste disposal, disposal of used areosols, recycling schemes and reporting of such to funders.
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Advance planning of production schedules in conjunction with the Studio Assistant to ensure that events can be set up in good time.
-
Ability to support a variety of configurations of our multi-purpose space with some basic technical knowledge. Specialist training will be provided. This will include audio visual display equipment, basic sound systems, setting up multi party Zooms, seating and desk configuration.
ABOUT YOU:
-
Experience of managing the maintenance and operation of buildings.
-
Knowledge of safety and workplace legislation and experience of managing and delivering a policy and activity eg risk assessment writing and review.
-
Experience of setting and managing budgets and financial projections to ensure best use of resources through prioritisation and planning.
-
Strong organisational skills, with the ability to prioritise workload.
-
Self-motivated, practical and flexible with a positive outlook and can-do attitude.
-
IT literate, with experience in using Microsoft Excel, Word and Outlook.
-
Interest and/or experience in technical delivery
-
Willingness to be part of an on-call rota, and to work flexible hours including some evenings, weekends and Bank Holidays.
DESIRABLE SKILLS / EXPERIENCE:
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Health and Safety qualification (IOSH / NCRQ / NEBOSH).
-
Previous experience of managing building management systems.
-
Experience of managing small scale capital projects including financial, operational and health and safety requirements.
-
An understanding of fire safety.
-
An understanding of accident and incident management reporting.
WHAT YOU CAN EXPECT FROM US:
-
Opportunity to shape and build our internal processes.
-
Opportunity to work for an organisation that is committed to serving our community.
-
Multiple opportunities to connect, grow, and develop.
-
Enhanced annual leave.
-
Opportunity to work flexibly.
We’re All About Equal Opportunities:
We know that a successful team is made up of diverse people, able to be their authentic selves.
Interviews will be guaranteed for all candidates meeting the basic criteria linked to the person specification provided in relevant job description. SCA aims to reflect all of the city of Birmingham’s communities in our workforce and in particular those from a diverse background.
If you believe that you meet the minimum requirements of the role, you are warmly encouraged to apply. In addition, SCA is committed to meeting your access, inclusion, and support needs. Please share with us any access and support needs and reasonable adjustments that will support you during this process and we will work with you to ensure that your support needs are met.
To support us with our monitoring processes, please complete the anonymous equal opportunities form available via our website.
How to apply:
To apply please submit your CV.
We would also love to find out more about you and why you have applied so please also write (up to 1 page) your answers to the following questions (select 3 questions max):
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Tell us what excites you the most about Soul City Arts?
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Tell us more about you and your interest in this specific role?
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Please provide up to three examples of your experience which you believe best demonstrates your ability to deliver the role for which you have applied?
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Tell us about a recent creative experience that you really enjoyed?
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What does community and inclusion mean to you?
If you prefer, you can record your answers to your selected questions on a video of no more than 4 minutes.
Timescales
Deadline: Monday 15th July 2024.
Interviews: We will conduct informal telephone interviews with you first. In person interviews for shortlisted candidates taking place week commencing Monday 15th July.
Role Commencement: As soon as possible after the offer is made.
Salary: £34,500 - £38,324 per annum
Hours/Contract: Permanent - 35 hours per week
Based: Home Based (with option to work from Bocam Park office)
Closing date: 10th July 2024
Interview date: 15th & 16th July 2024
We are dedicated to assisting individuals and families affected by terminal illness and bereavement across the UK. As a Peer Support Service Team Leader, you will play a key part in making a real difference to those in need throughout the UK.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you?
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI
What we are looking for:
- A confident leader with line management experience of both staff and ideally volunteers.
- Excellent communication and interpersonal skills as well the ability to influence, enthuse and work collaboratively with colleagues.
- Managing emotional support services can be challenging at times, you will need resilience to deal with difficult situations in a busy virtual environment,
- Someone with an eye for detail and a passion for continuous improvement opportunities.
- Whilst this role predominantly involves day to day operations, you will be an ambassador for our department and services, so experience with media and PR interviews would be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service management experience from a similar industry (such as a contact centre).
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
Joining our Information & Support Team at an exciting time of growth in this new role, you'll provide crucial operational management for Marie Curie's Peer Support Services - our telephone companion and bereavement services. You'll line manage our Volunteer Co-ordinators and Peer Support staff ensuring the high quality provision of emotional support offered by over 150 volunteers, and be responsible for the development and expansion of these services, at a time when we know that more and more people need our support.
Whilst this is a busy role, responsible for the delivery of two growing services, the fulfilment that comes from seeing the positive impact on someone's life that we have supported, makes this role incredibly rewarding.
In this role, you will:
- Manage the day-to-day operations of Marie Curie's Peer Support Services to provide volunteer-delivered emotional support by phone to people living with a terminal illness, carers, family and friends as well as those who are bereaved from terminal illness.
- Line-manage a team of Volunteer Co-ordinators and Peer Support Officers ensure a high-quality service is provided to all service users and volunteers are recruited, trained and managed at the highest standard.
- Be responsible for service key performance indicators (KPIs), governance, leading on design and delivery of training to volunteers, and proactively managing the quality of our services.
- Alongside the Team Leader of our Support Line, act as a safeguarding lead, ensuring that all policies and procedures are followed and staff and volunteers receive the support that they need to deal with difficult situations.
- Support the growth plan for the services by proactively identifying opportunities to develop the services, working in partnership with other teams, and being an ambassador for the services within Marie Curie, and externally as required.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our recruitment team.
This role will be subject to receiving a Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
We're looking for a kind, compassionate and resilient IDVA to join our homelessness service in Kent.
£26,330.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
Building supportive, trusting relationships with clients and creating a positive atmosphere.
Knowledge of the criminal justice system. Understanding of Marac protocols.
Regular attendance at Marac and completion of all Marac referrals.
Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Attending all court and Case Management hearings with or as a representative for clients.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents.
Creating a safety plan with clients.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Encouraging customers to attend relevant programmes when appropriate i.e Own My Life.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
Previous experience managing a caseload
Desirable:
IDVA qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Emlyn Gardens service in the London Borough of Hammersmith & Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager/Deputy Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Age UK Islington is developing a new befriending service in the coming months. As part of this development, we have an exciting opportunity for a part-time role as a Befriending Coordinator.
This will involve supporting all aspects of service development, partnership building, volunteer recruitment, training and management and matching volunteers to clients for home visits, telephone befriending and/or activity-based befriending. The post holder will also be responsible for case recording, monitoring and service evaluation.
The role is for 15 hours per week; this may increase to 21 hours per week dependant on the success of future funding applications. There is flexibility around when you work these hours.
Candidates must have an interest in working with older people, excellent communication skills, organisational skills, experience of facilitating training and able to maintain accurate records and produce monitoring and evaluation reports. Ideally candidates will have the ability to manage their own workload and work independently and with initiative .
The closing date is Friday 19 July and interviews will take place on Thursday 1 August 2024
To apply: Completed Application form and Equal Opportunities form to be sent no later than the 19th July 2024.
CV`s will not be acceptable.
Salary: £34,085.47 per annum
Location: Edinburgh (flexible working considered)
Hours: Full time (37.5 per week)
Contract: Permanent
Closing date: Wednesday 17th July at 11.30pm
Do you have some experience of advice work, preferably with a focus on housing issues, the ability to lead and motivate others, and a real desire to make structural change for those facing homelessness and poor housing conditions? Then join Shelter Scotland as a Senior Housing Rights Worker and you could soon be playing a vital role in helping to identify and resolve the homelessness and bad housing issues facing local communities.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived experience is at the heart of everything we do.
About the role
You’ll be responsible for delivering high quality housing advice, advocacy and casework to clients in community settings and remotely in line with local pressing issues, and managing others in this. You will develop relationships within the sector to gather evidence and insights into the impact of the housing emergency, and using those insights to drive systems change. You will lead on the development and delivery of a programme of capacity building, ensuring other organisations have the skills to act on housing rights. Influencing a range of stakeholders and decision makers across the housing sector will be important too.
You will act as a leader within the project and the wider Communities Team to help deliver and evidence our strategy at an operational level. We will count on you to line manage, supervise, coach and mentor a housing rights worker.
About you
To succeed, you’ll need to have experience of working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. You’ll have a flair for leading and motivating others. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills. Proficiency using IT like Word, Excel, email, internet and in-house CRM systems is also required.
Further information regarding skills and experience for this role is contained in the job description below.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement.
Your supporting statement should be no more than 1000 words, and should demonstrate how you meet the skills and experience outlined in the “About You” section of the job description, which can be downloaded below. Please provide specific examples (we recommend following the STAR format), and in addition to the skills outlined in the job description, please ensure you demonstrate how you address the following behaviour throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £30,457 (£38,072 FTE)
- 28 Hours
- Permanent
- Hybrid working between home and Addenbrooke's Hospital, Cambridge
- Closing date 28th July
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We are looking for a qualified and experienced Social Worker to join the team, working 28 hours per week.
Young lives vs Cancer is open to and in support of flexible working. We currently use a hybrid working model. This role falls under the hybrid - variable category. This role is part home, part site based (your contractual base will be both Home and Addenbrooke’s Hospital). You will have the opportunity to work remotely / from home within the parameters of our hybrid working arrangements. Your flexibility requirements and that of the role will be discussed at the interview stage.
The office-based working will be at Addenbrooke’s Hospital in Cambridge, to provide support to children and young people (0-24 years, with a focus on over 13’s) diagnosed with cancer and leukaemia, and their families.
This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. This role is also subject to a Social Worker Registration.
WHAT DO I NEED?
Our work is rewarding but also complex and demanding; you will need to be resourceful and resilient. You will work closely with our supportive Young Lives vs Cancer team, an established NHS multi-disciplinary team and with services in the community.
You will have:
- Current Social Work England Registration
- Experience of working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment.
- Knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and families.
- All applicants should have excellent interpersonal skills.
- Knowledge of child welfare and safeguarding
WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
ACCESSIBILITY
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Prospectus is delighted to be collaborating with Two Saints, who provide accommodation and support for those experiencing or at risk of homelessness. They are a safety net for people in tough times and the springboard to a brighter future. Two Saints services work across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton and they work with local authorities and partnership organisations to ensure their clients get the best support possible and provide pathways to improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty, and exclusion.
We are working with them to find their next Senior HR Officer, who will report to the HR Manager and will provide advice and support to their staff teams. After an initial onboarding period, the role can offer some flexibility, working on a hybrid basis, (approximately 3 days a week at their central services based in Fareham or in services as needed).
Working closely with stakeholders you will play a visible and supportive role across the organisation, leading on employee relations issues, contributing to policies and procedures, and advising and contributing to the successful delivery of human resources operations, including wellbeing, benefits, and reporting and systems. A key facet of the role is being an effective partner to managers to support, coach and advise on all day-to-day HR-related matters. This is a varied role that will offer the right candidate an excellent experience and opportunity to develop their HR expertise.
To be successful, you will ideally be CIPD qualified with experience across a range of HR disciplines including some exposure to dealing with complex and high-risk matters, ideally within the charity or similar sector. You will have experience managing others, strong rapport-building skills, and a communicative working style. You will have demonstrable experience of partnering with all levels in an organisation, and the next Senior HR Officer will thrive in being a champion of HR best practice for Two Saints.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
About Bank Workers Charity
We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.
About you
Our ideal candidate will have proven experience of working in an administrative role. Clear experience of handling enquiries sensitively and with compassion across multiple communication channels is key, coupled with an awareness of issues facing elderly/disabled people and services available within the wider community.
You will have a basic understanding of the charitable and grant giving community.
About the role
Central London based. Whilst hybrid working (currently two days a week office based for FTE) is offered, the post holder will be required to be in the office more frequently at some points in the year to deal with seasonal administrative tasks.
The working hours for this role are 21 hours a week with flexibility to work the hours over 3 to 5 days as long as they include Monday and Tuesday.
As our Services & Grants Administrator, you will provide administrative support to the Services and Grants team, allocating incoming enquiries, coordinating weekly grant payments and other administrative tasks as required. You will administer a small regular grant programme and identify clients who would benefit from further in-depth support whilst ensuring excellent customer service.
You will also manage enquiries in the email inbox as well as distribution of web-based enquiries to the Services and Grants team within one working day of receipt.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
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28 days holiday plus statutory bank holidays (pro rata for part time staff)
(with the option to buy additional leave) -
8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions
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A wide range of employer funded wellbeing experiences through Heka
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Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme)
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Group Life Cover (three times annual salary) with option for additional cover
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Weekly wellbeing half hour
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Season Ticket Loan (upon successful completion of probation)
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Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification.
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.