Health Policy Jobs
Directorate: Marketing, Events & Education
Salary range:£ 26000 - £32000
Location: London – EC4Y 8EE (Hybrid) - the Education team is office-based on an agreed day once a week, then a required one day each month for all staff.
Contract: Fixed contract (9 months), 31.5 hours over 5 days
Reports to: Education team
Direct reports: Events & Education Manager
British Society for Rheumatology
British Society for Rheumatology (BSR) is a membership organisation that brings together expertise from across the rheumatology profession, harnessing a wide variety of experience and skills to ensure we’re supporting our members to the very best of our combined ability. Involving patients and carers at every step, we aim to ensure that physicians and clinicians are equipped to provide high-quality care.
Job Purpose
BSR’s education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.
This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and eLearning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.
This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.
Main responsibilities
- Manage course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
- Manage course logistics including venue sourcing and management, accommodation and travel, catering and AV.
- Manage the rheumatology training webinar series, including topic development, speaker management and live delivery.
- Manage the creation of monthly eLearning packages including webinars, podcasts and eLearning cases.
- Manage the education bursary programme, including promotion, application management and financial reconciliation.
- Manage CPD accreditation of educational activities.
- Manage events inbox and education team enquiries.
- Input into our education budgets by monitoring progress against income and expenditure for projects owned.
- Produce content for webpages and social media platforms to drive interest and engagement and keep delegates informed.
- Attend committee meetings, provide updates if needed and assist with the minute-taking, agenda preparation and follow-up on actions as necessary.
- Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.
Please note: Occasional travel is expected including attendance and overnight stays at BSR conferences, courses and events.
Person Specification
- Enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives
- Ability to work efficiently on a variety of digital platforms and quick to pick up new programmes
- Confident in managing stakeholders at all levels and dealing with external contacts
- Strong time and project management skills; you’ll be working on a lot of projects simultaneously
- Ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education
- Professional and personable when communicating with customers and volunteers
Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
- Free period products in our office
- Free flu vaccinations
- Mental Health First Aiders
- BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
- Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
- WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
- Our enhanced sick pay offer is:
- Up to two years’ service: 4 weeks full pay and 4 weeks half pay
- After two years’ service: 12 weeks full pay and 12 weeks half pay
- We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
- We offer 30 days annual leave in addition to bank holidays
- All staff can request sabbaticals at any point, which are considered on a case-by-case basis
- We also offer an extra day for moving house
- Bank holiday swaps- you can swap a bank holiday day for another day’s leave (entitlement remains 1:1 days)
- We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
Financial:
- We offer a performance related pay incentive scheme
- Income protection scheme
- You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
- Our life assurance policy pays three times your basic salary
- Interest free season ticket loans
- Ride-to-work scheme
- Interest-free loan scheme
- We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.
With funding challenges throughout the hospice sector, Finance plays a crucial role in supporting the charity and overseeing its financial management. As a key part of that work, we are now looking for a Finance Manager to oversee the operational activities of the Finance function.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Business Partner will play a pivotal role in supporting the financial health and sustainability of Saferworld with a specific focus area on Saferworld Europe (Registered in Belgium) and managing and overseeing the financial aspects of EC-funded projects. Reporting to the Senior Finance Business Partner, the role is one three Finance Business Partner functions that work closely together to provide support across the breadth of Saferworld’s global footprint.
This position involves providing strategic financial guidance, overseeing budgeting and forecasting, ensuring compliance with financial regulations, and supporting programme managers in financial planning and analysis. It will also involve ensuring compliance with related regulations and providing financial analysis, budgeting, and reporting as required.
The successful candidate will work closely with project managers, relevant country teams, the global finance team and external auditors to ensure the effective and efficient use of EC funds and the smooth financial operation of Saferworld Europe. As a Finance Business Partner, the successful candidate will be adaptable, proactive and engaging, working across the finance team collaboratively when needed.
Roles and Responsibilities:
Financial Planning and Analysis:
• Develop and manage, in collaboration, annual budgets and multi-year financial plans.
• Provide financial analysis and insights to programme managers and senior leadership to support strategic decision-making.
• Monitor and report on key financial metrics and programme and grant performance including tracking of match funding.
Budgeting and Forecasting:
• Prepare and maintain detailed budgets for programmes and projects through engagement with relevant country Finance Managers.
• Assist the Director of Finance and Operations in the preparation of annual budgets and multi-year financial plans
• Conduct regular budget reviews and re-forecasts to ensure alignment with organisational goals.
• Work with project managers to prepare budget amendments and re-forecasts as necessary
• Identify and analyse variances between actual and budgeted financial results.
• Manage optimising currency considerations.
Financial Reporting:
• Prepare accurate and timely financial statements and reports for internal and external stakeholders.
• Ensure all financial records are maintained in accordance with EU regulations and organisational policies.
• Manage annual Saferworld Europe audit and related project audits.
• Coordinate the preparation and submission of financial reports to donors and stakeholders.
Grant Management:
• Oversee financial aspects of grant management, including budget preparation, monitoring, and reporting.
• Ensure compliance with donor requirements and financial regulations.
• Collaborate with programme managers to track and report on grant expenditures.
Stakeholder Collaboration:
• Act as a financial advisor to programme managers and other stakeholders.
• Facilitate cross-functional collaboration to support financial planning and resource allocation.
• Communicate financial information effectively to non-financial stakeholders.
Risk Management and Compliance:
• Identify and mitigate financial risks associated with programmes and projects.
• Ensure adherence to internal controls and financial policies.
• Support internal and external audits and implement audit recommendations.
Process Improvement:
• Identify opportunities for improving financial processes and systems.
• Implement best practices in financial management and reporting.
• Promote a culture of continuous improvement within the finance team.
Knowledge, qualifications and experience
· Experience working as a finance business partner/senior management position in the charity sector, ideally within a matrix organisation structure.
· Proven experience in budgeting and forecasting with a mix of restricted and unrestricted funds, including budget development, monitoring and accounting.
· A professional certification (e.g., CPA, ACCA, etc.) is preferred.
· Demonstrable experience working on EU funded projects and within European country contexts is a pre-requisite for the role.
· Experience of project management across an organisation including an ability and willingness to undertake 'hands-on' tasks such as preparing budgets, cash flows and other financial planning, management and control processes
· Understanding of key operational and strategic considerations relating to institutional fundraising, grant making processes, donor reporting requirements, financial reporting with institutional donors
· Track record in anticipating change, understanding its impact on the organisation and supporting process to adapt to change.
· Track record in working with people without line management responsibility, and influencing change
Experience of working with a wide range of finance and non-finance colleagues, including overseas offices
Knowledge, qualifications and experience
· Experience working as a finance business partner/senior management position in the charity sector, ideally within a matrix organisation structure.
· Proven experience in budgeting and forecasting with a mix of restricted and unrestricted funds, including budget development, monitoring and accounting.
· A professional certification (e.g., CPA, ACCA, etc.) is preferred.
· Demonstrable experience working on EU funded projects and within European country contexts is a pre-requisite for the role.
· Experience of project management across an organisation including an ability and willingness to undertake 'hands-on' tasks such as preparing budgets, cash flows and other financial planning, management and control processes
· Understanding of key operational and strategic considerations relating to institutional fundraising, grant making processes, donor reporting requirements, financial reporting with institutional donors
· Track record in anticipating change, understanding its impact on the organisation and supporting process to adapt to change.
· Track record in working with people without line management responsibility, and influencing change
Experience of working with a wide range of finance and non-finance colleagues, including overseas offices
Skills and abilities
·A positive business-needs centered approach and ability to work in a business partnering model with managers across the organisation
· Proficiency in financial software (preferably SUN) and Microsoft Office Suite, particularly Excel.
· Ability to communicate sensitively and effectively with a wide range of people, including across cultures and with those at a distance.
· Ability to lead and motivate others through a positive can-do attitude and inclusive team ethos, building strong relationships and partnerships across finance and other departments
· High levels of technical and systems skills and ability to balance a strategic approach with strong hands-on work ethic.
· A hands-on person manager, able to support colleagues and create a learning environment, within the bustle of the day-to-day accounting environment
· Sensitivity to context, geographical dynamics that drive conflict and division, and power imbalances
Personal qualities
· Commitment to and compliance with Saferworld’s safeguarding principles
· Commitment to respect and value equality and diversity, and understanding of how this applies to own area of work
· Commitment to own continuing personal and professional development
· Commitment to the vision, mission and values of Saferworld.
Other requirements
Some travel may be required for capacity building and to support colleagues and partners in head office, regional and country offices (not expected to exceed 3-4 weeks per year).
The client requests no contact from agencies or media sales.
We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Engagement Team).
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
We are looking for two Support Workers to join our team. We have two positions available one position in Aylesbury and one position in High Wycombe. Please state on the supporting statement which position (or both) you are applying for.
Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance misuse, the Recovery Agenda and the problems caused by alcohol and drug misuse.
Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety.
We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply please visit our website and submit a CV and supporting statement which should clearly outline your skills and experience.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.
Dear Candidate,
Thank you for your interest in the solicitor role at the Black Equity Organisation.
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change.
BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change.
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism.
In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom.
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO.
Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO.
About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them.
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations.
Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens.
You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities.
In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism
If this sounds like you, please do click apply!.
The client requests no contact from agencies or media sales.
We're looking for two kind, compassionate and resilient Senior Support Workers join our Mental Health service in Newham.
£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
IBIS House MH Step Down & Crisis
Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centred basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need, and reduce inpatient readmission and reduce pressure on inpatient beds.
As a Senior Support Worker, you will be expected to undertake some duties as part of the management team which may include supporting the team with their responsibilities whilst working flexibly to respond to the needs of your own customer case load. This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competencies for this position.
Shifts will be on a rota pattern and include morning shifts (08:00-16:00) and afternoon shifts (14:00-22:00).
Includes evenings, weekends and bank holidays.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs in a recovery-focussed way
Assessing referrals received by the service, within the 4-hour target, and providing a rapid response to these - supporting the team to identify and promote positive risk management.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns
Inducting new customers, and helping orient them to the community and local area
Completing/supporting housing referrals as required, supporting customers with budgeting tools and providing support to customers in accessing any benefits or addressing any issues such as benefits.
Building a relationship with the local borough and any key agencies. For example: no recourse to public funds teams, homelessness teams, community mental health teams etc.
Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.
Involve customers in the design, development and delivery of the service through co-production.
Report and react to any observations relating to customers welfare
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
Maintain a good standard of records as required at the project under the direction of the Managers.
Proactively engaging in learning and development activity to increase knowledge and skills on an ongoing basis.
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers and premises including responding to maintenance, fire and health and safety issues
Competent use of relevant systems, company policies and frameworks
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
Is highly motivated and a self-starter
Enjoys managing and motivating others
Has a practical and logical mind and is naturally well organised
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
What you'll bring:
Essential:
NVQ Level 3 in Health and Social Care or equivalent
Desirable:
Previous experience with Look Ahead or another similar provider, in a support worker role.
Other relevant professional memberships and/or specialist qualifications
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
Family Action are delighted to offer this opportunity within the Sheffield Neurodiverse Family Support Service (previously Sheffield ADHD Project).
This is an exciting time to join Family Action to help shape services via a newly created role. The post seeks to find innovative ways of supporting parents/carers and professionals faced with the day-to-day challenges of supporting children and young people with neurodiversity in Sheffield.
Your impact
This is an opportunity for the right person to make a real difference in the lives of children and young people and their families. The details of the role will be shaped by the post holder in collaboration with parents/carers and other stakeholders and will vary according to the needs of the local area.
Your responsibilities will include:
- Working directly with parents/carers to help shape service- coproduction
- Leading on the recruitment and training of parent/carer volunteers
- Leading the organisation of drop-in sessions for early support
- Leading on marketing and communication through webpage development, marketing materials and social media, ensuring information is coproduced and meets the needs of families/professionals in Sheffield.
Your skills
You will hold a recognised professional qualification (degree or NVQ 4) in social work or social care, health or education. We are particularly interested to hear from applicants who have lived experience of SEND and/or experience of working with families with SEND in an educational environment, local authority, voluntary organisation.
An ability to work collaboratively with families in an inclusive way is essential to this post.
This is an opportunity for the right person to make a real difference by providing the families of Sheffield with advice, support and information to help them to achieve positive outcomes.
What will we offer you?
You will join a positive team passionate about delivering high quality innovative services
with a strong commitment to continuous learning and development. You will be supported to develop your knowledge and skills with the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. You will be offered regular individual supervision and trauma informed group consultation together with your team. Family Action offers a generous pension scheme and leave entitlements.
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Male Residential Support Worker (this is a live-in role)
Responsible to: Cambridge Project Lead
Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).
Location: This is a live-in, residential role based in a supported accommodation home in Cambridge. Some work will be based in our office buildings.
Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.
Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked
Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week. Plus annual Cambridge Living Allowance of £1495.
Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.
Contract: Permanent
Start Date: Immediately
Overall Purpose
To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.
Specific Duties & Responsibilities
- Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
- Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
- Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
- Providing emotional support at times of difficulty, anxiety or stress.
- Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
- Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
- Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
- In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
- Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
- Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
- Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
To work as part of the team
- Be a role model, leading by example in practicing the Values of Baca.
- Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
- Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
- Play an active and supportive role within the organisation.
- Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
- Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Permanent. Full Time. On average 37 hours a week for full-time. However, if you are interested
in part-time hours, we would be delighted to hear from you.
This position attracts a ‘Golden Hello’ of £500 in first salary payment followed by £500 on successful completion of the probation period.
Part of the role involves some overnight stays in the home. You will need to do between 1 and 2
‘sleep-ins’ per week, so the salary advertised does not include that payment, however if you
complete eight sleep-ins per month, that’s equivalent of an extra £3912 per year
Location: Based at Leeds
Closing Date: Until the position is filled Interview Date: Flexible to suit candidate
Our Vision:
Our work is about supporting children and young people whose lives have been affected by
childhood trauma, to build authentic and caring relationships with adults who continuously role
model healthy behaviour and offer a creative combination of good boundaries, high hopes and
expectations, sensitive care and positive experiences. Our work enables our children to feel valued
and respected, from here they can grow through nurture and challenge.
Why Join Catholic Care?
Catholic Care is a forward thinking and vibrant charity providing services for, and employing people
of all faiths or of no faith at all. For the past 160 years we have been meeting the needs of people
who are disadvantaged or vulnerable across Yorkshire, having a positive impact on their lives.
Each year the work we do makes a positive difference to nearly 3,000 people, both through our CQC
and Ofsted regulated services and in our local communities. We care passionately about the people
we support who remain at the heart of what we do. We are a values led charity. Our values are what
drive everything we do. They help us to make decisions about what we do, how we do it and who we
do it for.
Your wellbeing is important to us and we will make sure you feel valued and part of the Team. We
are a Mindful Employer and accredited with Investors In People and our approaches are there to
support you along the way. We also offer benefits which reflect your hard work, including generous
annual leave, pension scheme and sick pay policy.
Overview of Role
Our trauma informed staff specialise in providing nurture and care to children and young people
who are looked after. We work really hard to create a home environment that exceeds the needs of
the children and young people – enabling them to express their characters, feel safe and enrich their
lives.
The children and young people that we care for can demonstrate a wide range of behaviours and
can be very demanding of time, attention, and emotions. A senior residential childcare worker
advocates pro-actively for each young person’s needs, rights and views and ensures that these are
met.
They also make certain that each young person’s individuality, difference and diversity are always
appreciated and that our young people are provided with equal opportunities and are not
discriminated against. Senior residential childcare workers encourage each young person to be
involved in all aspects of their care. This will involve skill development, problem-solving and
assessment of risk, while being mindful of their individual capabilities.
The senior role is to support the Registered Manager and Deputy Manager in providing the best
quality childcare in a safe and trauma informed care focused environment for young people. When
on shift you will have initial responsibilities for monitoring and supervision of staff and take
responsibility for the day-to-day management, and guidance of colleagues whilst ensuring the
welfare and care of the young people.
What We Can Offer You:
Competitive salary
27 days annual holiday plus bank holidays (full time equivalent)
Additional 3 days annual leave after 5 years of service
Comprehensive Induction Programme with ongoing learning and development
Career progression opportunities
Regular supervision
Regular performance and development meetings to support your ongoing development
Investors in People and Mindful Employer
Group Personal Pension Scheme
Healthcare Cash Plan
Life Insurance Cover
Sickness Pay
Cycle to Work Scheme
Employee Referral Bonus Scheme
We are looking for an enthuiastic and driven Head of Fundraising and Development who has a strong track record of success in strategic development and management of six-figure funding partnerships and relationship building.
You will develop and foster relationships with the aim of obtaining financial support for the sustainable development and growth of QEST. Stewarding existing funders and developing new business, the role also presents an opportunity over the long term, once funding is secured, to lead and build a fundraising team at a transformational time in QEST’s development and strategic direction. There is currently a Fundraising Manager.
KEY TASKS AND RESPONSIBILITIES
- Working with the CEO and Fundraising Manager to devise, develop, and deliver a fundraising strategy for QEST to achieve diversification of income (restricted and unrestricted) for the long term with a particular focus on:
o Trusts & Foundations (strong track-record)
o Corporate funders
o Statutory funders
o Sponsors/commercial partners
o Major donors and philanthropy
- Reporting to the CEO and Board of Trustees you will secure and maintain sustainable income streams, in line with agreed targets which meet our charitable objectives, focusing on six-figure+ strategic partnerships where possible
- Developing a communications strategy for fundraising with the CEO and Communications Manager; as well as creating fundraising promotional material for print, newsletters, websites and other media as required
- Establishing transparent and open reporting protocols, working closely with the CEO and Finance Manager to meet the needs of financial reporting, forecasting, management accounts and the Annual Review
- Working closely with the CEO, Fundraising Manager and Board members, partners and supporters to develop partnerships and advocate for QES
- Working with the Project Manager to create and organise fundraising-specific activities and events
- Identifying commercial opportunities, nurturing and converting potential prospects in support of specific activities, projects and overheads
- Cultivating, building, optimising and managing relationships with existing and new funders, sponsors, partners and supporters
- Writing and compiling regular reports to funders, sponsors and partners as required
- Providing on-going reports to the CEO and Board of Trustees on fundraising income, goals, and initiatives
- Promoting and complying with current legislation and ensure fundraising and partnerships meet the organisation’s policies on EDI; GDPR; Health & Safety and Safeguarding
The Queen Elizabeth Scholarship Trust is a charity that transforms the careers of talented and aspiring makers by funding their training and education
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The client requests no contact from agencies or media sales.
Thousands of vulnerable children pass through UK railway stations every day. Most of us wouldn’t even spot that they were in danger.
As Railway Children’s Community Engagement Worker (London), you will energise key stakeholders to come together to collectively keep vulnerable young people safe on the rail network. You will build and strengthen partnerships with – and between – the rail industry, British Transport Police (BTP) and others working locally with vulnerable young people in order to drive forward innovative approaches to contextual safeguarding.
As part of a dynamic team delivering the Safeguarding on Transport (ST) project, you will be responsible for developing our community engagement work in the London Area as well as supporting our wider UK programme. The role will require you to engage the public and work closely with British Transport Police, station staff and employees as well as local services in the area. You will support our innovative Safeguarding Action Groups that catalyse communities working in and around London’s stations to combine efforts and resources to keep people safe.
Your engaging manner, strong people skills and experience managing stakeholder relationships will ensure that you are able to help create a safer rail network that is actively seeking to look out for and protect vulnerable young people.
This is a London based role that will combine a blend of working from home with being out meeting members of the community across London - especially in and around some of London's busiest stations.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing date: midday, 8th July 2024
Interviews:
first round – 17th July 2024 (online)
second round – 23rd July 2024 (in person)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping vulnerable people? You may be who we are looking for!
We are looking for an advisor to join the team linking vulnerable Islington residents to the services that can support them, providing advocacy and support with form filling. We bring services and support right to people's doorstep. You will be resilient, and able to work flexibly across the borough providing advice to people in a variety of settings including food banks, community centres, on their doorstep and on the phone.
We work at the heart of the voluntary sector and have a long-established network of partners that we work alongside to deliver support to residents in Islington. Our work with partners is all about building relationships and linking vulnerable Islington residents to specialist organisations and ensuring they get the support they need when they most need it.
If you have a passion to support and empower people experiencing challenges in Islington, then this Connect Advisor role at Help on Your Doorstep could be the role for you!
We are actively recruiting and reserve the right to close the recruitment process before the deadline date. Early application is encouraged.
To apply please click on the 'apply button' and submit a CV and covering letter which demonstrates your suitability for the role against the criteria, in the attached JD and Person Specification
The client requests no contact from agencies or media sales.
The Motor Neurone Disease (MND) Association is dedicated to supporting and empowering people living with and affected by MND.
We are seeking an enthusiastic and dedicated Area Support Co-ordinator to lead, manage and support teams of volunteers, develop, and maintain relationships with local services, and ensure that people living with and affected by MND receive an exceptional service, improved support, and are at the heart of our care initiatives.
A fundamental part of the role is ensuring individuals affected by MND receive tailored support. Your responsibilities will include leading and coordinating volunteer activities, developing branch and group capacity, and establishing new groups as needed.
A key focus will be understanding local needs and collaboratively planning, designing, and delivering support activities. You will build and maintain excellent relationships with our wonderful volunteers, care centres/networks, care co-ordinators and multi-disciplinary health and social care professionals, hospices, other partners.
We are in search of someone who can:
- Identify and address support issues by working with volunteers and individuals affected by MND.
- Guide collaboration within the branch and group network, fostering a supportive environment.
- Proactively manage the recruitment, selection, and induction of volunteers.
- Facilitate local learning, development, and networking opportunities for volunteers in collaboration with Association colleagues.
- Enable effective communication between volunteers, staff, and the wider Association, promoting a culture of collaboration.
This opportunity is home-based with travel requirements across Hertfordshire and Essex.
What are we looking for?
- Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
- Experience of working with vulnerable people and/or carers and families.
- Demonstrable understanding of the management of risk and safeguarding.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Excellent communication, interpersonal and presentation skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Department - Engagement and Communications
Reports to - Head of Communications
Hours of work- 37.5 hours a week over five days
Base - Hybrid home-location working. The postholder is required to attend our office in the Pears Building, Hampstead every Thursday and travel as needed to our locations in north London: Barnet Hospital (Barnet) or Chase Farm Hospital (Enfield) or Royal Free Hospital (Hampstead).
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Our volunteering, support hub and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services.
Our support of the RFL workforce enables staff to perform at their best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so they can achieve the best outcomes for patients.
We fund ground breaking research with the potential to change people’s lives, whether it is through our grant programmes, commissioned research or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
We invest in:
- enhanced support for patients
- vital support for our staff
- ground breaking research and innovation
- cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs more than 80 people, is working towards becoming an employer of choice.
Job purpose
This is a pivotal role created to support an ambitious £80m fundraising appeal that will culminate in the creation of the new Royal Free London Cancer Centre.
The RFL, is one of the busiest cancer services in London, combining local care for a population of 2.5m with specialist services relied on by patients from all over the UK and beyond. By 2030, the number of people diagnosed with cancer in north central London is forecast to increase by 42% to 66,000 as the population ages.
The RFL urgently needs to increase its diagnostic, treatment, research and development capacity to meet the needs of our patients. In response, the Royal Free Charity is preparing a major fundraising appeal to support:
- the capital costs for the construction and equipping of a dedicated centre
- the delivery of cancer-related support services.
The campaign communications manager will support the activities of our fundraising directorate in the private phase (Autumn 2024 onwards) and the launch of the public phase of our appeal in early 2026.
The postholder will be responsible for developing and executing strategic communication plans to engage philanthropists, existing supporters, grateful patients, stakeholders and the public. It promises to be a varied and rewarding role in a small but highly collaborative and friendly team.
The role will report to our head of communications and work closely with the campaign director and colleagues in our fundraising directorate and with key clinical leads in the RFL.
The role is ideally suited to someone who is comfortable working across strategic planning and operational delivery, relishing the opportunity to translate plans into activity.
Engagement and communications department
The communications team is responsible for keeping our supporters and local residents informed about the difference we make to the patients and staff of the Royal Free London NHS Foundation Trust.
We celebrate achievements and promote the charity and its successes to the world. We manage our digital presence through a range of channels including our website, our social media platforms and email marketing.
The objectives of the post are to:
- develop and deliver the overarching communications and engagement plan for the cancer campaign
- work with the campaign director and colleagues in our fundraising directorate to support the development and delivery of donor-specific communication plans
- work with the campaign chair and campaign board members to promote the campaign in sectors where they are seeking to raise significant funds i.e. tech, finance, banking, media etc
- work with the campaign director and relevant agency to produce campaign materials and ensure the patient voice is represented in the appeal
- embed and champion the campaign brand to ensure consistency across all communications
- develop and maintain a campaign web presence, ensuring it is regularly updated with relevant content
- identify opportunities for thought leadership, including long-read articles and guest blog posts
- identify opportunities to update our supporters on progress
- share in the delivery of internal communications activity to ensure our staff and volunteers are well-informed ambassadors for the campaign
- share in the delivery of engagement activity with our online followers and supporters, responding in a timely and positive manner to comments and messages
- produce a wide range of communication materials including, but not limited to, reports, case studies, press releases and supporter information
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manage the storing of content and related consent on our digital asset management system
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provide ad-hoc support to the communications team including, but not limited to, crisis response and reputation management incidents
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represent the charity at events, conferences and meetings as needed
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co-ordinate plans and activity with the RFL trust comms team’s dedicated cancer communications manager
Key Relationships
- Engagement and communications directorate
- Campaign director
- Fundraising directorate
- Campaign Chair and Board members
- Charity trustees
- RFL communications team
- RFL clinical leads for cancer services and research
Person specification
Qualifications, experience, skills and knowledge
Qualifications – essential
- Educated to degree level or have a qualification in a relevant subject or have comparable relevant experience
Qualifications – desirable
- Membership of a relevant professional group such as the Chartered Institute of Public Relations (CIPR) or Chartered Institute of Marketing (CIM)
Experience – essential
-
experience in a mid-level communications or marketing role
- experience working for the NHS or a health-related charity/not-for-profit organisation
- experience of delivering communications plans, from planning to execution and including evaluation
- experience of writing for a range of audiences and adapting content accordingly
- experience of ensuring content adheres to brand guidelines and tone of voice
Experience – desirable
-
experience of writing about cancer-related issues – this could be service delivery, patient support or research
-
experience of creating content that conforms to UK public sector accessibility standards
- experience of gaining and storing consent from subjects in photography, video and/or case studies
- experience of creating content in support of fundraising activity
- experience of working on a multi-year high value fundraising campaign
Skills & Knowledge – essential
- excellent writing skills
- excellent people skills with the ability to put people at ease in interviews
- able to work under pressure and to deadline while prioritising and managing own workload
- operational understanding of SEO principles and experience in optimising content for search engines
- sound understanding of the NHS and health issues
- a thorough knowledge of MS Office (Word, Excel and PowerPoint)
- experience using CMS platforms such as WordPress, Craft or similar
- confidence to learn new systems and skillsets independently
Skills & Knowledge – desirable
-
experience producing or commissioning video content
-
experience of producing or commissioning podcasts
Other requirements – we expect you to:
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Take time for personal development, contributing learning and ideas to the wider team.
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To work unsupervised
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To work to tight deadlines and deliver results
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To have a positive professional work attitude
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Be highly motivated and able to take the initiative
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Have a strong affinity with the NHS and philanthropic values
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Have attention to detail
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Support your team and your other colleagues
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Attend meetings and training as required
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Be flexible and respond to the needs of the charity
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Attend supervision on a regular basis with the line manager
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To treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic
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Read and adhere to the charity policies, including the dress code, and all relevant legislation and ensure that any team members who report to you do the same
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Work toward the charity’s vision and mission, and act in line with its values of dedication, innovation, partnership, energy and respect.
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Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure and understand the correct action to be taken in the event of a fire
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To undertake any additional relevant duties as required
This job description is not exhaustive. The role will include other tasks and responsibilities commensurate with the post and any changes needed to meet legislative requirements.
The recruitment process
To apply for this post, please send the following:
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CV (please include your last employer and dates of employment)
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Cover letter addressing how you meet the criteria set out in the job description and person specification
Please note, that applications submitted without a cover letter will not be considered for this role.
Closing date for application: Friday 12 July 2024, 12 noon.
Interview date: Wednesday 31 July 2024
- Please note, you must be able to provide evidence of eligibility to work in the UK.
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. If you require any reasonable adjustments at any stage during this process, please contact us as soon as possible.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits:
- 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
- A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
- A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
- Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
- A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing:
As a member of the Royal Free family, you’ll be entitled to benefit from:
- Expert financial advice from our financial partner, the London Credit Union
- Savings on purchases with the Blue Light Card
- Our Death in Service benefit
Support for your health and wellbeing
- Gym, pool and classes at our Rec Club in Hampstead
- Secure bicycle parking and shower facilities at our Hampstead site
- Monthly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
The client requests no contact from agencies or media sales.