Health policy jobs

The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.

This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.

This is a hybrid role, with on-site presence required in line with business needs.

The Nuffield Foundation is an open, collaborative, and engaged funder, offering more than money. Its aim is to understand the social, demographic, technological and economic trends that shape people’s lives.  

We are looking for a Grants Coordinator (Applications) to join our Grants and Programmes team, a role which is key to ensuring the smooth running of our grant application processes and making sure funding is delivered efficiently, fairly, and in line with our mission. 

In this role, you will lead on the development and implementation of the Foundation’s processes for encouraging and receiving grant applications, managing the review process, and processing grant awards. You will be responsible for the planning and coordination of grant application rounds across multiple funding programmes and be the first point of contact for applicants and manage the peer review process. You’ll also play a vital role in maintaining and improving grant management system (managed within Salesforce) and contribute to the design and delivery of an inclusive and accessible application processes. 

We are looking for someone with excellent administrative and project coordination skills, strong communication and liaising abilities, and a proactive, problem-solving mindset. Experience using Salesforce or working in a grant-making environment is highly desirable, but we welcome applicants from a wide range of backgrounds who are ready to learn and grow in the role. 

About us 

The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.

We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.   

Further information and how to apply 

For further information and to apply, please click through to our recruitment platform. The closing date for applications is 09:30am (GMT) on Monday 5th January 2026, with interviews taking place on Wednesday 14th January 2026. We are hopefuly for the successful candidate to start as soon as possible after this.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.

• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc

• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 

• 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff). 

• A salary exchange pension scheme that offers employer contributions of up to 11%.    

• Life assurance scheme.    

• Family leave policies that provide an enhanced level of pay.    

• Cycle to work scheme and loans towards season tickets.    

• Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection. 

• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 

• A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.

Want to play your part in transforming society?

You're in the right place.

Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.

Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access. 

The important stuff

Location: Camden, office-based

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)

Salary: from £27,000

Closing date: Monday 5th January (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Upcoming Assessment Days: Thursday 22nd January 

Application pack: Have a look at our application pack for more information about the role and Resurgo

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• Regular staff prayer meetings, conferences and retreats (one residential)

What will you do?

• Coach 16-24 year olds, bringing about powerful change in their lives 
• Build great relationships with relevant professionals 
• Form part of an intentional church community 

What will you gain?

• Management skills and career progression 
• Excellent coaching capability 
• Social Impact Experience
• Christian Leadership Skills 

Are you a passionate leader with a commitment to animal welfare? Join Greyhound Trust as our Head of Operations - where you will shape the future of homing services and champion the wellbeing of retired racing greyhounds across the UK.

About Us

At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home.   You will help take us back to our pre covid numbers of several thousand greyhounds being homed by Greyhound Trust each year.

The Role

Reporting directly to the Chief Executive and sitting as part of the Senior Management Team, you'll be responsible for developing and delivering our national Homing and Welfare Strategy, while leading the transformation of our homing network to home more greyhounds and develop its impact. 

This is a rare opportunity to lead strategic change in animal welfare at both a national and grassroots level, whilst being operational and handws on in a sector that you love.

What You Will Do

• Lead national strategy for homing and greyhound care

• Oversee operations at our homing centres, including the flagship National Greyhound Centre

• Identify high impact changes to increase reach and home more greyhounds, and lead the relevant operational change across the homing network

• Develop new welfare and outreach initiatives

• Manage a high performing team of operational Managers, focused on greyhound outcomes, supporting and developing our valued volunteers and championing the breed

• Lead welfare governance, policy, and budget management

About You

We’re looking for a confident, collaborative and visionary leader who can balance strategic thinking with practical delivery. You will bring:

✅ Senior experience in animal welfare;  if not, you will need to evidnece your ability to be successful with a steep learning curve

✅ Strong operational and budget oversight skills

✅ Ability to analsyse data and trends, and model new ways of working to address identified needs

✅ A track record of driving service improvement and innovation

✅ Excellent communication and people management skills

✅ Experience working with volunteers and multi-site teams

✅ Confidence in navigating complex welfare and behavioural decisions

✅ A passion for animal welfare and a values-led approach

Experience in policy, outreach / project development and regulatory governance is a plus.

Why Join Us?

• Be part of a respected national charity with a mission led culture

• Shape the future of homing practices and volunteer engagement across the UK

• Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare

How to Apply

If you are ready to lead national transformation in greyhound welfare, we wouldlove to hear from you.

Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
 

Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life

The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.

The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.

We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.

The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.

You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.

All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.

What we can offer you

• Wellbeing support

• Supportive colleagues

• Pension

Diversity statement: 

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement:

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.   

Closing Date:  5pm, Wednesday 17th December 2025

Interview date: Tuesday 6th January 2026

Interview location: Hemel Hempstead

Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in

Clinical Support Administrator

Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.

Contract Type: Permanent, full-time.

Hours of work: 37.5 per week (with occasional weekends).

About the job role

We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.

The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.

The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.

About you

You will need:

• Effective communication and interpersonal skills
• Substantial experience in a telephone-based call centre environment
• The ability to remain calm whilst working in a pressurised environment
• The ability to deal sensitively and empathetically with people in distress
• The ability to work constructively as part of a team
• The ability to pay close attention to detail, accurate recording and data entry skills

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more! 

Closing date: 21 December 2025.

Interview date: 5 January 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Procurement Officer to play a pivotal role in our Corporate Services in London.

Sounds great, what will I be doing?

We are seeking a highly organised and proactive Procurement Officer to support the smooth and effective management of Hestia's approved suppliers. In this key role, you will oversee the administration and day-to-day management of our supplier database, act as the first point of contact for managers procuring goods and services, and ensure compliance with Hestia's policies and procedures.

You will carry out first-level supplier approval checks, maintain accurate and up-to-date records, and support the Contracts & Procurement Manager with audits, performance reviews, and market comparisons. Your responsibilities will also include managing supplier documentation, administering supplier portals, distributing monthly reports, and assisting with the mobilisation and demobilisation of Hestia services. You will work closely with corporate suppliers, organise and attend meetings as required, and provide a timely response to any concerns or complaints.

Alongside procurement duties, you will contribute to general administrative functions such as maintaining the Central Services sections, updating landlord and lease databases, supporting contract mobilisations, managing corporate purchase renewals, and providing occasional reception cover.

This is an excellent opportunity for someone who thrives in a varied role, enjoys building strong professional relationships, and brings strong attention to detail. If you are solution-focused, efficient, and motivated to support high-quality service delivery across the organisation, we would love to hear from you.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

We are looking for a Procurement Officer with a minimum of three years' experience in procurement and a solid understanding of supplier terms, conditions, and agreements. The ideal candidate will be highly organised, detail-focused, and confident communicating with a wide range of stakeholders. Strong IT skills are essential, including proficiency in computer-based systems and intermediate-level MS Excel. You will bring the ability to follow and develop administrative processes, demonstrate integrity when managing supplier relationships, and work both independently and as part of a wider team. A sound understanding of confidentiality, GDPR, and data protection is vital, along with strong numeracy skills and the ability to present complex information clearly. You should be confident arranging, supporting, and minuting meetings, and possess an understanding of propriety and transparency in commissioning. If you are self-motivated, reliable, and committed to high standards of professionalism, we would welcome your application.

When will I be working?

You will be working between the hours of 9am - 5.18pm, Monday to Friday.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.

YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. 

About the Role

As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors. 

This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.

Key Responsibilities

First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.

A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.

Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.

Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.

Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.

What We Offer

At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.

We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.

You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:

• Free access to our gyms across all sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• Flexibility to work from multiple outer-London locations

• Career development programmes to help you thrive

• Family-friendly policies, including enhanced maternity pay

• Life Assurance (for permanent contracts)

(For a full list of staff benefits, please refer to our benefits guide.)

AFRIL is recruiting for an experienced, dynamic Senior Caseworker to join our growing Casework Team. The successful candidate will provide advice and casework to asylum seekers, refugees and migrants in South East London on matters relating to housing and homelessness, welfare benefits, NRPF support, community care and asylum support. The candidate has the exciting opportunity to lead on the delivery of AFRIL's Casework Drop-in for asylum seekers and recently granted refugees, supported by a Caseworker and Outreach Volunteers. The post holder, if not already Immigration Advice Authority (IAA) accredited, will also be supported to obtain IAA Level 2 accreditation, to embed some immigration legal advice into their broader caseload. 

AFRIL’s Casework Service also uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. The successful candidate will have the opportunity to feed into AFRIL's broader policy work, and develop local partnerships.

This is an exciting and integral role within a supportive and dynamic team, with strong opportunity for career development within AFRIL.

Are you passionate about creating unforgettable experiences that make a real difference? Join the Orpheus Centre, a charity dedicated to promoting personal development through the arts, as our Special Events Coordinator. This is your chance to combine creativity, organisation, and purpose in a role that truly matters.

Location: The Orpheus Centre, Godstone, Surrey
Salary: £34,000 per annum
Hours: Full-time, 35 hours per week

About Us

At Orpheus, our core values—joyful, bold, inclusive, resilient, and determined—shape everything we do. We believe in empowering individuals through the arts and fostering a vibrant, supportive community.

What You’ll Do

• As Special Events Coordinator, you’ll be the driving force behind our fundraising and engagement events. From concept to completion, you’ll:
• Plan and deliver impactful events such as galas, community activities, and corporate functions.
• Manage budgets and targets, ensuring every event delivers value and supports our mission.
• Coordinate logistics, marketing, and build strong relationships with stakeholders, volunteers and partners to create seamless experiences.
• Champion our cause, engaging staff, volunteers, and supporters to amplify our impact.

What We’re Looking For

• At least 2 years’ experience in event planning and coordination.
• Strong organisational, communication, and relationship-building skills.
• Ability to manage budgets, negotiate contracts and work under pressure.
• A creative thinker who thrives on delivering exceptional experiences.
• A proactive, positive attitude and willingness to work occasional evenings and weekends.
• A full UK driving licence and access to a car.

Why Join Us?

• Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
• Ongoing training and development opportunities, and the chance to work on events that truly matter
• A supportive, inclusive workplace where your ideas matter.

Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

 As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) 

Annual salary

B – 2 £25,947.56 - pro rata for part time hours

Review Date

30/11/2025

The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding. 

They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers. 

Knowledge and experience

Essential

·Experience of working in an administrative role

·Experience of working with a HR or Volunteer information system

·Demonstrated ability to handle sensitive information with confidentiality and professionalism.

Desirable

·Experience of working in a volunteer role

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Time management

·Attention to detail

·Excellent communication abilities and problem solving

·Excellent mathematical skills

·Strong organisation skills

·Proficient in Microsoft packages, especially excel

·Ability to multi-task

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

We are looking for a full time Senior Paralegal to work alongside our Head of Regulation, dealing with concerns relating to our Registrants' fitness to practise. The role will support from initial receipt of concerns all the way through to final disposal of cases, including tasks such as taking witness statements, preparing bundles, working with Counsel and experts, setting up and clerking hearings as required.

For the right candidate, this is an exciting opportunity to develop legal skills and gain valuable experience of the full end to end Fitness to Practise process within a small healthcare regulator. For those who are working towards legal qualification, we are open to signing off qualifying work experience and can discuss this further at interview.

We are looking for an enthusiastic and highly motivated individual with relevant legal experience who is keen to join our small and friendly staff team. This is a hybrid role, with at least one day per week (Tuesday) in the office in Archway, London.

Applications must include both a CV and a cover letter to be considered, with the cover letter outlining how you meet each of the essential criteria. 

Person Specification
Essential
1. Evidence of legal qualifications at least to degree level.
2. Relevant legal experience in interviewing witnesses and drafting witness statements.
3. Demonstrable experience in case handling.
4. Highly organised with strong attention to detail.
5. Excellent written and verbal communication skills.
6. Ability to work under pressure in a fast – paced environment.
7. Ability to compose documents and bundles in a succinct manner.
8. Ability to assimilate and understand complex regulatory legislation.
9. Ability to work flexibly in a small, close knit, multi-tasking team; working with colleagues and on own initiative with minimal supervision.
10. Understanding of the importance of confidentiality and data protection
11. Experience of using Microsoft Office packages, particularly Word, Excel, and Outlook.
12. Willingness and flexibility to work some evenings, and occasional Saturday, to attend meetings or conferences (time off in lieu is given)
13. Commitment to BPC’s aims and objectives.

Desirable
1. Healthcare regulation experience and/or other regulatory settings.
2. Experience in undertaking investigations.

Purpose

We are looking for a proactive and organised individual ensuring that all of Ella’s premises,  including the office, community hub, and safe houses,  are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.

You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.

Facilities management

• Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.

• Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.

• Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.

• Maintain clear records of repairs, inspections, and contracts in the central facilities log.

• Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.

• Ensure accurate stock records are maintained and inventories are completed across all sites.

Property inspections and maintenance

• Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.

• Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.

• Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).

• Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
   

Health, safety, and compliance

• Act as the main point of contact for health and safety matters in the Operations Manager’s absence. 

• Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.

• Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.

• Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.

• Lead or support fire drills, first aid provision, and emergency preparedness planning.
   

Systems and administration

• Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.

• Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.

• Coordinate staff communications about ongoing facilities work or planned maintenance.

• Oversee inventory management, purchasing, and deliveries for office and property supplies.
   

Team and organisational support

• Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.

• Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.

• Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.

Person specification

Essential

• Excellent organisational and time management skills.

• Keen eye for detail 

• Ability to put effective processes and procedures in place 

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable

• Experience in facilities or property management.

• Experience working with suppliers and contractors. 

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

Do you have a good understanding of social and/or economic policy issues and a proven ability to undertake policy development or campaigning work on specific issues in a wider context? Then join Shelter Scotland as a Senior Advocacy Officer and you could soon be playing a vital role in helping us to deliver positive change for those affected by the housing emergency in Scotland.

About the role

Your main focus will be to lead Shelter Scotland in effectively advocating for the structural policy changes required to end the housing emergency, driving forward our strategic goals to secure more social homes, strengthen housing rights, and build a lasting movement for change. You’ll develop and communicate clear, evidence-based policy recommendations – drawing on research, lived experience, and sector insight – to influence key stakeholders across government, parliament, and beyond. You’ll commission and manage external research, lead stakeholder events, and work collaboratively across teams to ensure our policy work supports public affairs, media, and operational activity. You’ll also line manage an Advocacy Officer, supporting their development and overseeing their performance.

Role specifics

You’ll bring strong experience in crafting high-impact communications that influence decision-makers and persuade key stakeholders. With a solid understanding of Scotland’s political landscape and public policy processes – particularly within the Scottish Government and Parliament – you’ll have a proven track record of driving change through effective advocacy and relationship-building at a senior level. You’ll be proactive in spotting opportunities to influence policy, responding strategically to external developments. Alongside this, you’ll have experience managing externally funded projects, including budgeting and reporting, and will be confident leading and motivating a team to achieve shared goals.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Advocacy Team is part of Shelter Scotland’s Communications and Advocacy Department and is responsible for developing the charity’s policy positions, research plan, and public affairs and professional stakeholder engagement.

The Advocacy team works closely with colleagues in Community Advice and our Telephone and Online Advice services to capture evidence of how Scotland’s broken and biased housing system is impacting communities, and colleagues in Communications and Engagement to translate this evidence into compelling public campaigns and fundraising appeals. The team have led the organisation on developing an anti-racism evidence base, the economic and social benefits of social housing investment and the case for a human rights-based approach to meeting housing need.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.