Health Policy Jobs
Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.
Interviews will be held w/c 9th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.
This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.
Hours: 35 per week.
Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.
Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.
Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.
The Role:
Planning the project set up
Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot. This will include the development of a fully costed project plan.
Part of the project set up will include working with a wide range of stakeholders: Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies.
You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.
With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.
Planning for service delivery
Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.
Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.
As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.
How to apply: Download our application pack for more details.
Please download the application pack and ensure your cover letter clearly shows how you meet the skills and experience outlined in the person specification.
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
Home-Start South Warwickshire is seeking a Charity Operations Manager to lead our team and oversee our mission of supporting local families as they navigate the challenges of early parenthood. This is a unique and fulfilling oportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.
About the Role
As Charity Operations Manager, you will be the public face of Home-Start South Warwickshire, building strong relationships with stakeholders and representing the charity with professionalism and passion. You will lead the staff team, driving the organisation toward achieving its strategic goals and vision while ensuring its financial sustainability through a robust multi-year strategy.
In this role you will oversee the delivery of impactful services, ensuring that our work continues to meet the needs of local families and communities. You will provide strategic leadership, inspire and motivate our team, and cultivate partnerships with stakeholders to enhance our reach and sustainability. You will uphold the highest standards of practice in supporting families, ensuring that safeguarding is always a priority.
Equity, fairness, and inclusion are at the heart of everything we do, and you will champion these values in all aspects of the charity’s work, ensuring that we continue to deliver accessible and impactful support for families across our community. This is an exciting opportunity to make a lasting difference by shaping the future of a vital local charity.
Key Responsibilities
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Take responsibility for the operational management of HSSW ensuring that the staff and financial resources are deployed effectively in line with budgets and funding requirements
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Undertake the Strategic Lead role on ensuring the safeguarding and promotion of children’s welfare within the charity
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Report to and support the Board of Trustees in ensuring the effective strategic management, development and future funding of the charity.
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Ensure accurate records are maintained and readily accessible, enabling high standards of reporting and GDPR compliance
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Ensure that HR practice meets current statutory requirements
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Ensure that HSSW employees maintain high standards of practice in supporting families within the Home-Start model and that they adhere to HSSW policies and best practice
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Work with the team to develop a culture of continuous improvement through effective feedback mechanisms; engaging with stakeholders to identify future needs and implement improvements.
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Ensure all Home-Start policies, processes and procedures are implemented consistently and reviewed regularly, so that HSSW is viewed as a role model for best practice.
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Ensure that HSSW meets or exceeds the Home-Start Quality Assurance standards and that any QA reviews mandated by HSUK are carried out in a timely manner.
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Attend and present at all Board meetings, and other out of hours activities.
About You
We are looking for a dynamic leader who is passionate about making a positive difference in the community.
You will have:
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An understanding of the needs of families with young children
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Relevant previous or current employment in a leadership or management role
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Knowledge of safeguarding issues, legislation and processes
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Have demonstrable experience of leading, developing and motivating a team, including both employed staff and volunteers
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Confident in developing relationships and partnerships with a variety of stakeholders
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Knowledge of the charity/volunteer sector
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excellent interpersonal and communication skills
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Excellent planning and organisational skills
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Keen attention to detail
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Positive attitude to problem solving
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The ability to analyse and interpret statistical information
We welcome people from all backgrounds and are committed to Equality of Opportunity and Diversity.
We are also fully committed to safeguarding and promoting the welfare of children and adults.
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.
Salary: £37,375 per annum
Hours: 35 hours per week
This is a full-time permanent position.
Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.
Using your digital marketing and advertising skills, you will lead on planning, delivering and evaluating marketing campaigns with a focus on digital advertising to recruit supporters and promote our activities.
As a valued member of our determined, ambitious team, you’ll play an important role in driving forward life-changing research to make life better for people living with Type 1 Diabetes (T1D)
You will be driven by insights and confident developing and managing digital advertising plans to reach your audiences. You will be supporter-focused, collaborative, confident, friendly professional, able to act as both a critical friend and thought partner, providing constructive challenge and feedback to ensure results are achieved.
Experience required
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Delivering integrated marketing campaigns
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Managing a digital advertising schedule
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Building, monitoring and optimising paid for (PPC) advertising campaigns, across a range of platforms and tools, including Meta Ads Manager
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Producing organic social media marketing content to promote and engage activity
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Working with creative and media buying agency suppliers
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Providing support to multiple teams across an organisation
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Producing campaign evaluations and applying learnings
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Goal orientated with strong negotiation skills
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Excellent communication skills with the ability to write and think creatively
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Strong budget management, planning and organisational skills
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Breakthrough T1D drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who fac
The client requests no contact from agencies or media sales.
The Organisation
Beat is the UK’s eating disorder charity. Founded in 1989 as the Eating Disorders Association, Beat's mission is to end the pain and suffering caused by eating disorders. Its national Helpline exists to encourage and empower people to seek help quickly, as early treatment greatly increases the chances of recovery. Individuals can reach out to Beat online or by phone, where they will be listened to, helped to understand the illness, and supported in taking positive steps towards recovery.
Beat also extends support to family and friends, providing them with essential skills and advice to assist their loved ones while maintaining their own mental well-being. Beat shares a vision of ending the pain and suffering caused by eating disorders and is driven by the people it serves, the impact it can make, and the commitment shared among its members.
More information about Beat can be found on their website.
The Role
The Chief Executive Officer will line manage the executive team and any other relevant roles.
As the leader of the charity the Chief Executive Officer will interact with staff and volunteers across Beat setting a successful and positive culture to enable Beat to meet its objectives.
The Chief Executive Officer will build and manage relationships with numerous stakeholders including donors, politicians and experts in eating disorders.
Person Specification
- Evidence of leading the development and delivery of organisational strategy, key targets, service improvements and management of change within an organisation of similar size and complexity.
- Solid track record of effectively managing resources and budgets, with experience of delivering long term financial sustainability and stewardship of valuable resources.
- Ability to forge and nurture effective partnerships and collaborative relationships with a range of organisations both inside and outside the research, healthcare and/or charitable sectors.
- Demonstrable evidence of strategic development and leading and inspiring people /organisations and developing effective partnerships.
Please download the Candidate Information Pack for further information on the role.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
• An up-to-date CV
• A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.
Application Closing Date: Monday 13th January 2025
Interviews with Beat (Panel & Informal): w/c 3rd February 2025 and w/c 10th February 2025 (Norwich)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chief Executive Officer will: - Provide a strong and inspirational leadership to implement the strategic plan. - Lead on the on-going sustainability and growth of services with the Board of Trustees - Work closely with our Young Advisors to ensure youth voice throughout the Charity. - Champion a clearly articulated strategy to acquire new business and generate sustainable income. - Represent Sheffield Futures and its work effectively and imaginatively to external audiences and promote a strong and attractive brand. - Work effectively alongside the Board of Trustees to ensure that Sheffield Futures meets its governance and legal responsibilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have a significant understanding of Mental Health Issues, a relevant professional qualification and the ability to lead by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a WorkWell Service Manager.
WorkWell is an exciting new government/DWP initiative to get people back to work. As well as providing work placement support, it will also address and support any physical or mental health needs via a Mental Health Provider and Physical Health Advisor who form part of the team. The pilot in Surrey will be going live in December and aims to empower people to take control of their health, wellbeing and any impacts this is having on their employment. That’s where you come in.
This front-line management role comes with responsibility for the day-to-day management of staff and supporting the Service Lead with the running of the service to ensure we provide recovery focused delivery. Seeing that operational KPIs, outcomes, utilisation and voids, etc., are met will be vital too, as will ensuring data entry to MI & reporting systems is accurate, timely and in line with quality assurance requirements. Preparing information and reports, leading on positive risk management practice within service/location(s), ensuring timely reporting of incidents and accidents and generally acting as an ambassador in representing Waythrough – all are part and parcel of this attractive new role.
To succeed, you’ll need a relevant professional qualification, e.g. QCF/NVQ minimum level 3 (or be working towards/willing to obtain one), substantial experience of working with a housing and social care background and of managing a caseload of individuals with complex needs. We’ll also be looking for proven experience of carrying out investigations and writing reports and recommendations. Outcome-driven and solution -focussed, you have strong verbal and written communication skills, plus the ability to lead, supervise and motivate staff and provide direction, ownership and engagement to support performance.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
Due to the nature of the role, a driver and access to a car are essential.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Training Officer (Accreditation)
£30,500 pa plus excellent benefits
London Bridge, London
35 hours per week, full-time
The Training Officer (Accreditation) is critical to the work of the College, as you will provide services to both trainees and Certificate of Eligibility for Specialist Registration (CESR)/portfolio applicants, supporting them in completing their training programmes and specialist registration.
As Training Officer (Accreditation), you will develop a thorough understanding of the RCEM Curriculum and CESR processes, ensuring that all trainees and applicants receive high-quality support and advice in line with continuous developments and changes to College standards and GMC regulation. This is an important role for the College as you will contribute to the efficient regulation and support of specialist training in Emergency Medicine.
Responsible for facilitating and processing Certification for the Completion of Training (CCT), Specialist Registration and CESR applications, including formal notifications to the GMC and coordination of CESR panel reviews, you will provide documentation for GMC CCT Quality Assurance audits and maintain detailed records relating to the CESR process.
Reporting to the Training Manager, you will lead on the recruitment, induction, training and monitoring of CESR evaluators, developing strong working relationships with key stakeholders, including consultants, trainee doctors, Health Education regions, deaneries and lay members.
Degree qualified or with equivalent experience, you should have an extensive background in administering training programmes and complex processes, and have a strong understanding of Microsoft Office and the ability to learn new software packages. You should also be capable of collating and analysing complex data and be able to identify areas for improvement and make recommendations for change.
With excellent interpersonal, communication and organisational skills, you will be at ease drafting correspondence, reports, spreadsheets and other documents, ensuring accuracy and clear presentation.
An understanding of Data Protection and confidentiality along with knowledge of the CESR process is essential. Experience of event management and of servicing committees, including preparing agendas and taking minutes, would be advantageous.
The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.
At The Royal College of Emergency Medicine, you’re part of an ecosystem of support dedicated to caring for people in crisis. You’ll join a diverse team of high-performing, passionate individuals dedicated to a mission that matters - each with the courage to try new things, take the initiative, and hold themselves accountable. You’ll craft a career with real purpose, supported either by one of our structured career paths or by bespoke training investment that reflects your unique passions and ambitions.
You’ll find an organisation centred on culture and driven by the ethos of respect, integrity, collaboration and innovation that sits at the heart of our college values. Here, we’re continually striving to do things better, together. And you’ll benefit from systems designed to support you to be at your best, with investment in cutting-edge technology, learning, and empowering working practices. Whether we’re engaging directly with our members or developing our crucial support functions, we’re each an equally vital part of RCEM’s success. It’s a breath of fresh air, in service to a socially-critical mission. RCEM. Where a meaningful career is a rewarding career.
At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
For further information and to apply, please send your CV and covering letter via the application button. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website.
It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.
Closing date: 6 December 2024.
For further information and to apply, please send your CV and covering letter. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website.
It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.
We are looking for an Employment Specialist to join our Surrey Employment Service. We help individuals with mental health problems to find paid employment or return to their current role after a period of ill health. We also assist employers and employees to successfully resolve mental health problems in the workplace. But, it’s only possible with the help of people like you.
Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment-focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with community mental health teams (CMHRS), Early Intervention Into Psychosis (EIIP) Teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
As well as a good understanding of the IPS model of working, mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.
There is one vacancy being recruited for covering a smaller geographical area of West Surrey however, the delivery is Surrey and borders-wide. The successful candidate will be based in our Woking office. The post-holder will therefore be a car driver, with access to their own vehicle.
This is a permanent part-time role requiring the post holder to work 30 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:
- Experience of working with adults with learning disabilities and autistic adults in a community setting
- A good team member
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- A ‘Person Centred Planning’ ethos
- Excellent communication skills
- Good record keeping skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.
The client requests no contact from agencies or media sales.
Research Lead
A national leader in driving evidence-based employment support, is seeking a Research Lead: health, employment and individual placement and support to help support the quality expansion of Individual Placement and Support (IPS) services across England's health systems.
Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!
Position: IPS Grow Research Lead
Location: London/Hybrid
Hours: Full time
Salary: £44,000 — £54,000 dependent on experience
Contract: Permanent
Closing Date: 9 December 2024 12:00pm
Interviews: 30-minute Zoom interviews will take place Friday 13 December. Face to face interviews will take place on the Wednesday 18 December, in London. (Should you require any reasonable adjustments to allow you to attend, please highlight this when you are invited)
The Team
This national programme is designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
About the Role
This pivotal role offers a unique opportunity to shape the future of employment support for individuals with mental health conditions or substance use disorders. As a well-established program funded by NHS England & Improvement, the Department for Work and Pensions, and the Office for Health Improvement and Disparities, IPS Grow is at the forefront of implementing high-quality, evidence-based practices. The mission is to significantly improve employment outcomes for clients accessing health services through the nationwide scale-up of IPS.
The Research Lead will join a dynamic team of IPS experts, working collaboratively to enhance service fidelity and drive measurable improvements in client outcomes. This position demands a passionate advocate for evidence-based practices who can translate cutting-edge research into practical, on-the-ground solutions.
Based flexibly across England with a hybrid working model, this role requires regular presence at the London office and a willingness to travel nationally.
You will play a crucial part in the mission to transform lives through meaningful employment, contributing to a program that has already helped thousands secure and maintain rewarding employment
Responsibilities include:
• Research and Evidence
• Data and Performance Management
• Knowledge Translation and Dissemination
• Stakeholder Engagement
• Innovation and Continuous Improvement
About You
We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values. You will have proven analytical and research skills with a track record of publishing in peer review journals. You will need to be comfortable with changing approaches as you develop a better understanding of the problem and what might solve it.
You will also have:
• Experience of leading and delivering complex research projects against project plans, timelines and deliverables that are results focused.
• Strong IT skills and use data to inform your work.
• Relationship building and senior stakeholder influencing skills.
• A track record building outstanding relationships with different individuals and organisations.
• Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for research and recommendations.
Qualifications and Experience
• MSc level qualified or equivalent professional experience
• Minimum first author or equivalent on 3 high impact peer review publications
• Strong commitment to evidence-based practices and leveraging research to enhance service delivery
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
Other roles you may have experience with could include Research, Researcher, Lead Researcher, Research Lead, Senior Researcher, Senior Research Lead, Research Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Casual Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Casual Recovery Worker.
Tameside Supported Housing Service is tailored for each person using the service with the ultimate goal to help people manage their accommodation and assist them with reintegration back into independent living and the wider community. Our aim is to help individuals on their recovery journey so they’re able to move on to more independent living within the community.
Manchester Road
This scheme is available to men and women and is made up of 12 individual rooms in the main building with shared communal facilities including living room, dining room, kitchen and bathrooms. We also have four self-contained flats on site. The landlord for the properties is Regenda while Waythrough is the managing agent.
Maple House
This scheme is available to men and women and is made up of 13 self-contained flats. There is also a communal lounge, kitchen and dining area. Creative Support is the landlord for the property.
Boston Bank House
This scheme is for women only and is made up of five self-contained flats. There is also a communal lounge, kitchen and conservatory area. Creative Support is the landlord for the property.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. Please note we do not offer sponsorships.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fixed term contract until 31 August 2026
Birmingham
You have an understanding of substance misuse and associated health and social issues and experience of working with young people in an addictions or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Practitioner.
Right now, we’re looking for a self-motivated individual to join us at our Grow Project in Birmingham. This innovative project is led by young people who are affected by drug or alcohol use, they learn how to grow their own food, cook healthy meals, make new friends and have the chance to work towards qualifications. Your challenge? To provide brief and long-term interventions which will incorporate outdoor spaces and activities that promote healthy lifestyles and reduce substance misuse. You will also develop care plans, provide case management, ensure integrated pathways and support the development of family intervention within the wider team. You will also allocate and oversee the work of peer mentors and volunteers as required.
An energetic and confident self-starter, you have a qualification in health/social care, youth and community care (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and the ability to write client records and report and fulfil data requirements.
This is a fixed term contract until 31 August 2026 requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have recent experience within the mental health field (or a related area) and know how the use of IPS (Individual Placement and Support) can help the people we support to find paid employment and have awareness of the Recovery and Personalisation agenda. All you need is the perfect environment to put your skills to great use. Welcome to Waythrough as an Employment Specialist.
We need someone like you to join the team at our Hammersmith & Fulham Employment Service. We support people living with mental health problems to develop a sense of independence, purpose and fulfilment; to develop their social networks and gain the skills they need to return to work or training where this is their goal. But we need your help. Your challenge? We help individuals with mental health problems to find paid employment, or unpaid voluntary work, plus we assist employers and employees to successfully resolve mental health problems in the workplace.
You will support the delivery of our Employment Service which will see you focus on motivating, supporting and providing person-centred advice and guidance to people receiving support to enable them to move into suitable and sustainable work.
As well as a good understanding of people with mental health problems, you have experience of networking/liaising with local employers and the initiative to develop and promote a service. Excellent motivational, presentation and listening skills are essential too, as is a willingness to travel in the local area and occasionally work outside of office hours. Customer focused, well organised and collaborative in approach, you are a great administrator and pride yourself on your word processing skills and ability to keep accurate computer records/use a database. A flexible approach to working to ensure effective service delivery is essential.
This is a full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
The programme Manager (maternity cover) will play an important role in supporting the implementation of Good Neighbours UK (GNUK)’s strategy and ensuring that projects led by GNUK and implemented by field countries are managed effectively and efficiently. They will also play in important role in designing new projects.
Excellent writing and verbal communications skills are critical for this role. Key to its success is the ability to develop and maintain good relationships with funders, partner organisations and other Good Neighbors alliance members.
This is a full-time fixed term maternity cover role for 8 months starting in January 2025. We will consider applications from individuals interested in a freelance contract.
Key Responsibilities and Accountabilities
Project management
• Support GNUK’s fundraising team to prepare funding proposals for UK and overseas projects.
o Undertake field/needs assessments for projects.
o Ensure programmes and finance teams in implementing partners are working together to develop budgets and logframes in a timely manner for funding proposals and advise on multi-project cost effective strategies to cover country budgets.
o Manage due diligence and MoUs with implementing partners
• Manage the implementation and monitoring of overseas projects ensuring project activity plans and risk registers are in place, monitor activity progress, review field country financial and narrative reports, and track key milestone information.
• Ensure compliance with internal finance, accounting, procurement policies and procedures.
• Support and build the capacity building of field country grants and programmes staff in all aspects of project cycle management.
• Liaise with external organisations (NGOs, community groups, researchers and consultants) to deliver GNUK’s projects.
• Monitor project budgets and expenditure.
• Prepare periodic narrative and financial reports for GNUK and donors.
• Undertake periodic field visits for purpose of monitoring projects.
• Ensure project exit plans are in place and closure of projects in keeping with donors contracts.
Programme development:
• Contribute to the development of GNUK’s mid to long term strategy, 3-year business plan and annual work plans.
• Participate in GNUK’s annual budget development process.
• Support the implementation and monitoring of GNUK’s programme activities.
• Keep up to date on external changes to the economic, social and political context in the UK that could impact GNUK’s work.
• Support the organisational risk management process.
• Support the rollout of GNUK’s marketing/communications strategy.
• Liaise with GPC on project implementation and programming requests
• Prepare periodic reports for GPC and donors.
Safeguarding
• Ensure the role of Safeguarding focal point for GNUK
• Prepare GNUK’s annual safeguarding reports
• Support GN field countries and GNUK partners to develop and put in place safeguarding policies and procedures.
• Oversee the adoption and application of GNUK’s safeguarding policy in projects.
• Promote and adhere to all GNUK’s policies, procedures.