Health Community Engagement Officer Jobs in Greater London

Age UK are recruiting for Network Engagement & Support Managers to work closely with a regional allocation of local Age UK partners to:Establish strong relationships with local leaders in particular COs and Chairs and develop a comprehensive understanding of each allocated partner, their strategy, priorities, specialisms, and challenges acting as a sounding board for strategic development, planning and problem solving.  

Facilitating effective connections and engagements that enable knowledge sharing and learning and specialist or peer support between partners, the national organisation, within regions and with outsourced support where appropriate.  

To be a subject matter expert on allocated local partners, gathering intelligence and disseminating appropriately, advocating on behalf of the network by working collaboratively across the team and division to give an amplified voice to partners within the national organisation and governance.

This is a home-based role for UK based candidates only.

There is a requirement to travel to Network partners across the UK as and when required. This may include overnight stays.

Age UK Grade 5N

Must haves:

• Excellent interpersonal and communication skills and demonstrable experience of building and maintaining effective working relationships with diverse stakeholders in a complex environment.   
• Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.   
• Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.  
• Excellent oral and written communication skills including developing board papers, reports and briefings, with a flair for adapting tone and message for different audiences.   
• Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.   
• Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action. 
• Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
• Well-developed understanding of charity governance and service delivery

Great to haves:

• Keen understanding of issues faced by older people.
• Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
• Knowledge of services for older people, with a particular focus on those provided by local Age UKs.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Peer Support Group Development Officer - Midlands Area

Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)

Job Type:

Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.

Overview:

Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.

This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.

Key Responsibilities:

• Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
• Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
• Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
• Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
• Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
• Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.

Skills and Qualities Required:

• Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
• Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
• Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
• Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
• Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
• Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
• Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
• Administrative: Strong administration and IT skills to maintain accurate records and documentation.
• Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.

Educational Qualifications:

• Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.

Essential Requirements:

• A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
• Right to work in the UK.
• Willingness to travel within the designated region and, on occasion, nationally when required.
• Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)

The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company. 

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.

Please see below for more information on what just might be your future role.

About The Role 

The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.

Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?

We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.

Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community. 

The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.

About You

You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities. 

Key Responsibilities

• Deliver outreach to drive local connection, engagement and participation opportunities for the AFC 

• Develop and embed an ABCD informed way of work 

• Asset map 

• Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging 

• Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives 

• Increase awareness of the challenges faced by military personnel, veterans and their families

PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying. 

We are looking for someone with the following: 

• A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life 

• Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions  

• Demonstrable experience within an integrated multi-disciplinary service  

• Experience of engaging and working collaboratively with partners/stakeholders 

About the Team 

You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service. 

Please see job description for more details about the role. 

*Previous applicants do not need to reapply*

Job Title: Youth Voice Manager

Reporting To: Head of Youth Engagement

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

About The Mix 

The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year.
Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone
or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young
people are.

We connect young people to experts and their peers to talk about everything from money to mental health,
homelessness to jobs, break-ups to drugs and more. No topic is out of bounds, and we are completely
non-judgemental.

The Mix’s mission is to empower every young person to make an informed choice about their wellbeing,
whether that’s through our peer-led and moderated community, multi-channel helpline, counselling
service, crisis support messenger or our range of support content.

We aim to put young people at the centre of everything we do; we use our service data and collaborate
with under 25s to inform every aspect of our services and our wider work. We use youth voice work to share
a platform with young people and put their views and experiences at the centre of the conversation.

Key Responsibilities 

Oversee the Youth Voice programme

• Oversee the day to day running of The Mix’s Youth Voice programme, ensuring its alignment with
  The Mix’s strategy
• Lead the management of a database with 500+ young people, overseeing monthly reporting and
  data reviews
• Cultivate and maintain a safe, inclusive, and engaging environment for active youth participation
• Matrix manage a team of dedicated Youth Voice staff leads, providing guidance, support, and
  fostering collaboration
• Design and deliver Youth Voice training for all staff to equip everyone for meaningful involvement
  of young people in their work
• Advocate for the meaningful involvement of young people in all aspects of The Mix’s internal and
  partnership work from ideation through to evaluation
• Collaborate with internal teams and prominent brands and organisations to integrate youth insights
  into decision-making processes
• Lead Youth Voice projects, emphasising the amplification of young people’s voices while managing
• timelines and budgets effectively
• Ensure the effective implementation of safeguarding measures in the Youth Voice department,
  creating safe spaces for participation and maintaining compliance with safeguarding policy
  and procedure
• Work with the safeguarding team to build a culture of transparency and safety across
  the organisation
• Possible line management of officers and interns

Design engagement opportunities

• Design and implement a wide range of youth engagement opportunities, tailoring approaches to
  resonate with diverse groups of young people
• Work alongside the Senior Engagement and Training Officer to launch new Youth Voice roles as part
  of our community strategy, offering training support and taking the lead in ensuring their success in
  these roles
• Quality assure all session plans and engagement activities across the organisation
• Actively work to engage lesser heard groups of young people in our programme
• Ensure that all engagement opportunities are accessible, and inclusive of all young people

Community Strategy

• Ensure young people are at the heart of The Mix’s youth-led community, across a range of digital
  platforms including social media
• Support the community team when needed
• Any other duties as required

Person Specification

Essential

• A commitment to advocating for young people’s voices and ideas, with a drive to support and create
  opportunities for them to have ownership of spaces that they use
• Experience embedding youth participation frameworks within organisations
• Knowledge and understanding of Youth Voice frameworks and models
• Experience in group facilitation and an understanding of the co-design process
• Experience overcoming key obstacles in embedding youth voice frameworks
• Strong written communication and the ability to demonstrate empathy through written word
• A clear understanding of digital tools that young people use - including social media
• Experience delivering Youth Voice activities
• A youth work qualification or equivalent work experience
• Excellent organisation and administration skills with high attention to detail
• Excellent written and oral communication skills
• Experience of working within safeguarding frameworks

Desirable

• Experience of recruiting, managing, engaging and retaining volunteers
• Experience leading a team, either as a senior practitioner or as a line manager
• Experience managing projects including budgets
• Experience of working in a fast-paced environment with the ability to prioritise your own workload and to manage with competing tasks

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.

The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.

The key responsibilities of this role include:

• Leading on Risk Management administration projects
• Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
• Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
• Analysing data and statistics to assess seasonal performance of programmes and events
• Using standard Microsoft Office software to produce accurate reports and spreadsheets                               

We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.

Please see the full job description for more detail.

ABOUT CISV 

CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.

Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.

Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

As the Supporter Engagement Officer, you’ll create opportunities for our amazing supporters to connect with and drive our work through various means of individual giving. You'll create engaging communucations, ensuring that our donors feel valued and understand the impact they're having on babies and their families, and you'll develop key appeals and individual giving activity to drive growth in these income streams.

You will:

1. Manage the development of individual giving income streams, including legacy giving, regular giving, one-off gifts, in memory giving and new products
2. Co-ordinate key engagement activity, such as the annual supporter Thankathon and Impact Report
3. Oversee administration and stewardship of individual giving income
4. Manage the promotion, sale and distribution of Lullaby Trust merchandise

This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

Are you passionate about making a real difference in people’s lives?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive lifestyle changes, this could be the perfect opportunity for you!

We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.

About the Role:

As a Health & Wellbeing Coach and Social Prescriber, you will:

• Use your coaching skills to support patients in developing self-management strategies, improving their health, and achieving personal goals.
• Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
• Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
• Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.

You’ll be joining a team committed to making lasting improvements in health outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.

Key Responsibilities:

• Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
• Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
• Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
• Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
• Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.

What We Offer:

• The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
• The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
• Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
• A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.

What We’re Looking For:

We’re seeking someone with:

• 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
• A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
• Proven experience working in multi-disciplinary teams across health, social care, and community settings.
• Excellent communication skills and the ability to build trust with a diverse range of people.
• A proactive and self-motivated approach, with the ability to work independently and collaboratively.

More information about the role | How to Apply: 

• 21 hrs per week - 3 days  - 9 - 5 pm - Monday Wednesday Friday
• 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
• £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
• Closing date for applications: Sunday 13th October 2024 (midnight)
• Please ensure that you fill in your application using the job specification headlines. Please apply early to avoid disappointment, as it may close sooner.
• Formal interviews will be held on Monday 21st October 2024
• Applicants will be notified by email if they are to be invited for an interview a day before the interview date

 Join Us:

This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!

Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

This role supports the delivery of NHS Providers’ public affairs strategy in the interests of NHS trusts and foundation trusts, including parliamentary, government and stakeholder relations.

We are looking to recruit someone who is passionate about parliament, public affairs and policy to join our team to support the delivery of our ambitious public affairs and stakeholder management programme.

The postholder will support our parliamentary, government and stakeholder engagement, with the aim of ensuring that the voice of our members is heard across Westminster and Whitehall and that our influence as the voice of the NHS frontline is strengthened with key decision makers. This includes helping to ensure that trusts and NHS Providers colleagues are well-briefed on key parliamentary and government developments and providing administrative support to the public affairs team.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

Background to the role

Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.

Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.

Job description

Job Purpose

· To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.

· To a promote network services across the Boroughs to maximise their take-up.

· To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.

· To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.

Key Tasks

· To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.

· To develop shared working practices across the service network.

· To work closely with providers of similar services

· To work to agreed individual, team, and organisational objectives.

· To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.

· To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.

· To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.

· To collect monitoring information to enable the service to be evaluated.

· To provide support to services outside of normal working hours and occasionally attend sessions when required.

· To complete assessments

Quality

· To be familiar with and to implement Age UK East London’s policies and procedures.

· Ensure that confidential data is managed within AGE UK’s policies and procedures.

 General

· To meet regularly with line manager for support, supervision, and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· The role reports to Caxton Hall Centre Manager

· Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.

Person Specification

Experience

Essential

· Experience of working on a one-to-one basis with marginalised groups

· Experience of running group activities

· Experience of keeping paper and electronic records and statistical data for monitoring purposes.

· Experience of providing kind, inclusive and high quality customer service

Desirable

· Qualified in Chair Based Exercises

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.

Desirable

· Working knowledge of other Community Languages

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

People skills.

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

Employment Details

Contract type

This contracted post is fixed term until March 2025 with the possibility of extension and is 35 hours per week.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based across East London.

Salary 

Between £28,840 and £31,930 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: 27th September 2024 at 5.00pm

1st stage interviews: Week commencing 7th October 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.

Role: Chief Operating Officer (COO)

Location: Hybrid, London workspace, home working & national travel required

Reports to: CEO

Position: Full time

Salary: up to £55k, based on experience

About Us

My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.

Position Overview

The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.

We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.

Key Responsibilities:

1. Programme Management:

- Supervise staff and ensure the effective delivery of our programs and services.

- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.

2. Human Resources:

- Lead the HR function, including talent acquisition, staff development, and performance management.

- Foster a positive and inclusive organisational culture that aligns with our mission and values.

- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed

3. Technology and Infrastructure:

- Ensure the charity has the necessary technology and infrastructure to support its operations.

- Identify and implement IT solutions to enhance efficiency and data security.

4. Compliance and Reporting:

- Ensure compliance with all relevant laws, regulations, and reporting requirements.

- Prepare and present regular reports to the Board of  Trustees and stakeholders on organisational performance.

5. Stakeholder and Partnership Engagement

- Represent the charity at public events and engage with key stakeholders to promote our mission.

Qualifications & Experience

· Bachelor's degree in a relevant field (Master's degree preferred).

· 5+ years proven experience in senior operational roles within the non-profit sector

· Strong leadership and management skills with the ability to inspire and motivate teams 

· Exceptional organisational and project management abilities.

· Demonstrable experience in budgeting, financial management, and people leadership 

· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.

· Excellent interpersonal and communication skills.

· Commitment to the charity's mission and values.

· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable

· An appreciation of how to handle sensitive and confidential issues.

· Knowledge of  compliance, risk management, charity regulations, policies and government guidelines.

· Ability to work collaboratively in a diverse and inclusive environment.

· Excellent strategic planning and execution capabilities 

· Exceptional communication and interpersonal skills 

· Proficiency in using technology and data to drive operational improvements 

Required experience:

· Leadership: 5 years (required)

· Senior Operations: 5 years (required)

· Management: 5 years (required)

· Risk management: 2 years (required)

· Financial acumen: 2 years (required)

Personal attributes:

· Proactive and adaptable, with a positive approach to change and challenges.

· Highly resilient to challenging situations

· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.

· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.

Benefits:

• Healthcare options following successful probation review
• Opportunity to make a meaningful impact on a critical cause.
• Collaborative and supportive work environment.
• Professional development opportunities.

My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.

General Statement of Duties

The St John of Jerusalem Eye Hospital has a loyal donor base, and we are now able to grow the major donor portfolio significantly to build our long-term sustainable income.  The Grants & Partnerships Officer will lead on delivering a best-practice grant-giving programme as part of a wider major donor programme.

Alongside the Executive Head of the UK Office, the Grants & Partnerships Officer will develop new major donors prospecting, cultivation, solicitation, and stewardship strategies as part of a wider fundraising strategy.

This is a key role within a small and dedicated team.  The successful candidate will have a professional, ambitious, solutions-based approach with a track record of fundraising success. They will be ready for and excited by the challenge of building up a major donor programme.

Main Responsibilities

To deliver a successful grant-giving programme and devise and deliver new prospecting, cultivation, solicitation, and stewardship strategies to meet agreed targets, including:

· Establishing and managing strong relationships with past, current and prospective grant-giving organisations, delivering the highest possible levels of care and attention.

· Understanding all prospective and current donor profiles, and their motivations and communication styles.  Formulating personalised cultivation and stewardship plans.

· Set up and maintain regular communications with all grant-giving donors and prospects, tailoring this as required to strengthen their relationship with us.  

· Support and facilitate the Trustees and Senior Leadership Team in developing relationships with grant-giving bodies and prospects, and in how to manage these relationships to facilitate donations.

· Use creativity and adaptive thinking to develop a new and exciting programme of cultivation and stewardship events, visits, and activities to engage prospects and donors in our work and to support these key relationships.  Work with internal teams and senior volunteers to deliver events and activities to the highest standard.

· Developing and refining the internal systems needed to run a smooth and efficient grant-giving programme such as data management, internal communications, and reporting.

· Know and understand the longer-term financial strategy of the organisation and work with the Finance Director and Executive Head of UK Office to ensure the appropriate identification of funding needs.

· Work with the Executive Head of UK Office and other colleagues as required to develop compelling cases for support and funding packages that channel funds to where the need is greatest and that ensure our financial security.

· Work with the Executive Head of UK Office to manage the grant-getting budget to ensure the successful and cost-effective delivery of annual activities and understand and follow finance related procedures such as income forecasting, reporting and Gift Aid.

· Support and deputise for the Fundraising Officer (Community Fundraising), as required, to establish and manage strong relationships with past, current, and prospective community donors and partners, delivering the highest possible levels of care and attention.

· Provide project support as required to the Fundraising Officer (Community Fundraising) to ensure the successful implementation of community engagement and fundraising programmes.

Person Specification

Essential:

· Educated to degree level or equivalent career experience.

· Minimum of 3-years’ fundraising experience with a demonstrable track record of developing stakeholder and donor relationships with a responsibility for securing a minimum of six-figure gifts from grant-making bodies.

· Experience of working with high-value Trusts & Foundations.

· An exceptional and eloquent communicator, both written and verbal communications skills, and a natural relationship builder, you will have solid experience of presenting, negotiating, networking, and influencing.

· Experience of working to and commitment to achieving financial targets.

· Understanding of the principles and best practice of fundraising including Data Protection, ideally within humanitarian and/or international organisations.  

·A self-starter with initiative, confidence, exacting standards, drive, and flexibility.

· Highly proficient with Microsoft Office systems.

· Ability to work outside of contracted hours, as required.

· Ability to travel overseas, as required, and represent SJEHG at events and functions.

Desirable:

· Experience of raising funds within the humanitarian and/or international organisations.

· Experience of working with a CRM system to export and manipulate complex data sets, segment audiences effectively and develop a CRM strategy for donor engagement and reporting. Ideally, Raiser’s Edge.

· Demonstrable experience of working on strategies and innovation behind the areas of fundraising you have worked in.

· Experience of effectively engaging and supporting board members in donor cultivation and solicitation efforts.

· Experience of planning and executing fundraising PR campaigns

· Experience of managing senior volunteers.

Health Poverty Action (HPA) acts in solidarity with poor and marginalised communities in their struggle for health and social justice, recognising these injustices are often rooted in colonialism and imperialism (both historical and ongoing) and have strong racial and gender dimensions.

We develop and implement locally rooted and culturally appropriate solutions to improve health for communities in 10 countries across Central America, Asia and Africa. Alongside these global programmes, we campaign to change the unjust policies and practices that push people into poverty and destroy their health and tackle the powerful vested interests that sustain them.

As Partnership Officer, you will be the critical driver of growing our partnerships fundraising and ensuring that more people worldwide are able to realise their right to health. 

• Job purpose: To help grow unrestricted income for Health Poverty Action through community and corporate partnerships. 
• Location: Home-based, within commuting distance to London for events and meetings. 
• Salary: £26,095 rising in length of service increments to £29,832. 
• Responsible to: Head of Fundraising 
• Annual leave: 25 days per year, plus the time between Christmas and New Year, plus bank holidays.

How to apply: Download and complete the application form available on our website.

This helps ensure fairness and consistency and is also a demonstration of your interest in the role; therefore, we will only consider those applications who use the application form. 

Closing date: Wednesday, 2 October 2024 at 11:59 PM BST 

Interview dates: Monday, 14 October and Tuesday, 15 October 2024 

Your key responsibilities will be flexible. You’ll manage your workload and set objectives, priorities and deadlines with the Head of Fundraising. Your work will include: 

• Partnerships Fundraising: You’ll lead and grow our partnerships fundraising portfolio by nurturing existing relationships and identifying new prospective partnerships. You will prepare proposals, pitches, and reports based on key funding needs, and implement stewardship plans to retain support, maximising partnership value. 

• Community Fundraising: You’ll manage community-based fundraising efforts, including coordinating with other organisations. Develop new community fundraising initiatives and engage volunteers, working to maintain an established network of volunteers which support community fundraising activities.

• Events Fundraising: You will manage our fundraising events, including the London Marathon. This will include recruitment, resourcing, relationship-building and supporting our event participants in their fundraising efforts. We are also excited for you to develop and oversee other innovative and profitable one-off events. 

• Fundraising Management: You will monitor and report on fundraising activities, manage relevant website pages, and ensure effective administration and record-keeping. You’ll need to stay abreast of industry trends and react accordingly to maximize opportunities. 

• What else? We encourage you to be aware of all of Health Poverty Action’s work and any key developments which may affect it. When representing Health Poverty Action, you should communicate our work in a professional and passionate way. 

At Health Poverty Action we celebrate diversity and promote equality and inclusion amongst all our staff and everyone we work with. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to hear from ethnic minority candidates.  

Introduction   

Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening. 

As our Community Engagement Executive at Nightingale Hammerson, you'll be at the heart of our efforts to connect with and support the Jewish community. Your role will involve spearheading community initiatives, organising impactful events, and managing key administrative tasks.
 
What will your typical day involve? 

You will collaborate with Jewish communities and synagogues, orchestrating and overseeing community events, and managing related clerical tasks. You will also be responsible for liaising with external agencies and assisting in the production of departmental reports. 

Your day-to-day responsibilities will include contributing to educational and research projects, delivering exceptional customer service, and enhancing departmental systems and processes. Upholding Nightingale Hammerson’s values, maintaining professionalism, and ensuring confidentiality are crucial aspects of your role. 

In addition, you will manage telephone and email inquiries, foster positive relationships with colleagues and visitors, and occasionally work evenings and weekends to support events. 

Who are we looking for? 

We are seeking someone with A-Levels or equivalent qualifications and a genuine interest in improving older people’s lives. You should have excellent, caring communication skills and a good understanding of Jewish culture. Strong literacy and numeracy skills are required for creating written materials and handling data. Proficiency in office procedures and IT skills (Word, Excel, PowerPoint, and video calls) is essential. Experience with database management is a plus, and you should be able to work flexibly and independently. 

Experience in healthcare or education settings is also desired. Prior experience in a similar role, along with project management skills, is advantageous, especially in supporting service developments from initial stages to full implementation. 

What is in it for you? 

• Car parking on site (Nightingale House) 

• Transport from East Finchley Tube Station (Hammerson House) 

• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House) 

• A friendly, supportive, team working environment 

• Highly competitive rates of pay 

• Training & development opportunities  

• Flexible working patterns 

• 25 days including bank holiday annual leave, increasing over time 

• Subsidised staff restaurant (Nightingale and Hammerson House) 

• Refer a friend bonus scheme (T&C applied) 

• Cycle to work scheme 

For more information on our benefits, please click here. 

Hours 

Full-time 37.5 hours a week 

Salary 

£27,000 - £29,000 (FTE) per annum 

Apply Now 

If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Values
 
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Agencies 

No Agencies, please. 

Safeguarding 

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements. 

Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System. 
Please do not apply if you require sponsorship. 

Diversity 

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

Healthwatch Sutton is a dynamic charitable organisation, set up to improve the health and wellbeing of people of Sutton. We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities. You will also need to be friendly and approachable to build relationships with our Board, volunteers and member of the public. We would like a person with an enthusiasm for improving people lives.

Unfortunately, we cannot accept CVs for this position.

The closing date for applications is midday Monday 30th September 2024..

Interviews Tuesday, 8th October 2024.