Health And Wellbeing Officer Jobs

Background to the role

We have teams embedded in four hospitals across East London where they are recognised for the warm, responsive and kind person-centred service they provide for patients. They work in close partnership with ward managers, discharge teams and social workers to ensure the safe and timely discharge of patients, connecting them back to their local communities and ensuring that their chances of a sustained and speedy recovery are maximised. Our model has proven success in reducing re-admissions.

Over the past 12 months we have worked to reorganise how our Home and Settle team works.  We have done this to reduce the pressure on individual staff members, increase the extent to which the teams work together and improve the consistency and sustainability of the services. The project officer role is key to this new model of delivery. 

The postholder will maintain good relationships between the hospital team and Age UK East London’s Home and Settle team and will oversee the smooth running of the service. This is an exciting time to join us as we build on our past learning and successes and increase the extent to which we integrate our services. 

Fast paced and with no two days the same, this work suits self-motivated team players who enjoy highly rewarding work that makes a difference to people and communities.

Job description

Job Purpose

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes. 

Key Tasks

• Act as the first point of contact for all referrals across the hospital they are attached to.
• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
• Collecting feedback from service users and uploading to case management system.
• Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
• Deputise for the Manger at discharge planning and other meetings as directed.
• Support the hospital to improve the patient’s experience of the discharge process
• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
• Work collaboratively with other agencies providing support services.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
• Provide occasional weekend cover for the A/L of other Project Officers
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Supervise, support and develop DSWs and volunteers in your service.
• Liaise with the handyperson service about referrals and jobs for service users.
• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.

Administration

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
• Ensure wards have good supply of service leaflets and referral forms.
• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner. 
• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.

Quality

• Be familiar with and to implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 
• Respond to safeguarding or other concerns and make appropriate reports and management action.

 Liaison

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
• Liaise with contractors to arrange deliveries and works to service user’s homes.

 General

• Meet regularly with your line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Undertake any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
• Arranging access visits to service user’s homes
• Work within AUKEL’s expectations of professional boundaries and confidentiality.

 Functional Links

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification

Experience

Essential

• Minimum of 2 years’ experience of working within a health or care setting.
• Experience of using IT systems to record work done.
• Experience of supporting colleagues (this could be in a non- managerial position)

Desirable

• Experience of working within a hospital setting
• Experience of managing and developing staff.
• Experience of working with older people

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of the needs of patients who may lack family or other support.
• Understanding of the needs of lone workers whilst working in the community.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity.

Desirable

• Knowledge of CQC fundamental standards
• Understanding of NHS hospital discharge procedures
• Experience of conducting assessments and risk assessments.

Skills/Attributes

Essential

• Excellent interpersonal skills
• Excellent verbal and written communication
• Intermediate IT skills
• Excellent planning and organisational skills
• Ability to work calmly under pressure,.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• The role is required travel across East London
• Flexibility in working hours to meet organisational needs.

Employment Details

Posts available

 We have two posts available:

• one will be working within the Newham and the Whipps Cross Hospitals, 35 hours per week, Monday to Friday.
• one will be providing weekend cover and providing cover and support to the team from Friday through to Monday across all four of the hospitals we provide services to (Newham, Whipps Cross, Homerton and the Royal London Hospital); 28 hours per week.

Location

The post holders will be mostly based within the Hospitals they oversee.

Brand new role to develop fundraising in a local well-supported charity! Would you like to be a part-time Fundraising Manager in the Special Stars Team and help make a real difference to children and adults with disabilities?

Special Stars Foundation aims to improve the quality of life for people with disabilities and their families across Hull and East Yorkshire by providing a diverse calendar of creative and social activities. Also, we offer a range of support, training and advice services for parent carers.

The charity is ready to move forwards, to expand its services with a proactive, professional internal team. We are therefore seeking an experienced Fundraising Manager who has fundraising knowledge along with the passion and dedication to be part of the management team and lead, with support from the CEO, on all our fundraising. We would also welcome applications from those with transferable skills wishing to start a career in fundraising.

Position: Fundraising Manager

Responsible to: CEO

Location: We have an office in Princes Quay, Hull where you will be based however flexible and remote working is offered. 

Hours: 32 hours per week (0.8FTE) 

Salary: £24,000 (£30,000 per annum FTE)

What we offer:

• 28 days annual leave plus Bank Holidays (FTE)

• Pension

• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply: If you do think this is the role for you then please submit your CV and covering letter via the Charity Jobs website. Please note this role is subject to an enhanced level DBS and flexible working may be considered. Click the Quick Apply button below.

First-round interviews will take place in the week commencing 31st March; final interviews are due to take place in the week commencing 7th April.

Closing date: Midday Tuesday 25th March 2025

The role will cover:

• being part of our management team, working with two other managers in different departments and the CEO.
• leading the planning, development and delivery of new fundraising income streams e.g. local corporate, trust funding, community, that will resonate with stakeholders. 
• leading in implementing the operational plan for our fundraising income. 
• engaging with people organising their own fundraising activities for the charity.
• engaging with supporters taking part in third-party activities and events to raise money for the charity.

Our ideal candidate will be someone:

• with a successful track record of building relationships and generating income from local fundraising opportunities.
• with strong communication skills who can inspire others to support and continue to support.
• who is solution focused and creative.
• who can manage their time and workload in a busy office setting as well as when working independently.
• who can deliver a fundraising portfolio within an overall charity target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

Our commitment to inclusion and accessibility:

At Special Stars Foundation one of our key focuses is around equality and making sure our services are accessible and inclusive to everyone with a disability. We have the same goal for people working with us. Special Stars Foundation is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with our CEO Louise Miles

Privacy and Safeguarding:

At Special Stars Foundation we take our commitment to safeguarding seriously and work to protect and promote the rights of the people who we support. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to an enhanced DBS check (Disclosure and Barring Service).

Based in London Borough of Enfield, Every Parent & Child’s Starfish Project enables children to develop communication, social and educational skills in order to participate fully in their education and reach their full potential. Children at risk of social exclusion will have access to an enriching programme of support which will enable them to develop communication and life skills. This will lead to an improvement in emotional well-being, more participation in school and the wider community and engagement with learning. The project is funded by Reaching Communities until March 2027.

The founder of the Starfish Project is retiring, and we are looking for an incredible project manager with demonstratable experience in delivering impactful projects in community setting.  The successful postholder will be employed to work term time only (39 weeks) per year. 

As an employer, Every Parent & Child offers flexible working arrangements, a generous employer pension contribution, opportunities for continuous development, and a supportive working environment.

Full time equivalent salary: £40,000

Actual Salary: £24,000 for four days per week (28 hours), Term Time Only (39 weeks per year) PLUS 6% employer pension contribution.

To apply for the post, please download the application pack on the EPC website.

Note: CV’s will not be accepted.

Fully completed applications must be submitted no later than 5pm on Friday 28 February, 2025. 

Should you wish to discuss the role, please contact Jaspal Dhani, CEO, via email to arrange a telephone conference call.

Tentative interview date: Monday 10 March 2025 for shortlisted candidates.

Building on our work since 2015 tackling hunger and food insecurity, Feeding Liverpool lead Liverpool’s Good Food Plan in partnership with communities and organisations across the city. 

We are looking for a Policy Officer - someone who will work collaboratively with local and national leaders such as Liverpool City Council and Public Health. 

This is an exciting time to join our movement. The organisation is in excellent health and we are under fresh leadership from our new Director, Keenan Humble. We have secure and stable funding, a creative and dynamic staff team, a strong Trustee board and a fantastically committed group of partners and member organisations. 

Liverpool is full of inspirational people who are active in building a city based on good food for everyone, whether that is those who experience food insecurity on a day-to-day basis, health workers, growers, restaurateurs or volunteers at community food initiatives. Our work is led by their voices; we view ourselves as pioneering, with our alliance-based approach serving as a national exemplar. 

But we have a lot to do. Liverpool still has high levels of food insecurity, stark health inequalities and a community food movement that is vulnerable to food inflation and supply issues. 

We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach. 

The Policy Officer will need to be hands-on and active within our communities. There is the opportunity to work from home occasionally, but the role requires you to be based in or near Liverpool and able to commute to the office at least 3 days a week. 

Main purposes of job:

• To collaborate with Liverpool City Council in reviewing policies and procedures to embed Good Food principles across relevant departments and programmes of work.

• To lead initiatives that improve food provision for children and young people in education and learning settings across Liverpool.

• To scope and secure funding opportunities to advance the goals of the Good Food Plan.

• To collaborate with partners to embed a community-centred approach to improving health, wellbeing and tackling social inequalities.

Key responsibilities:

• Develop and advise on policies and strategies to integrate Good Food principles into council operations, contributing to Sustainable Food Places silver award submission.

• Re-establish and lead Liverpool’s Good Food Policy working group.

• Lead a city action plan to improve food provision for children and young people in education and learning settings across Liverpool.

• Conduct and synthesise research, data, lived experience, and policy insights to produce evidence-based recommendations/ actions.

• Document and showcase progress towards the goals of the Good Food Plan.

• Collaborate with national and local stakeholders, including public, private, and VCSE sectors, to develop and implement strategic food-related projects.

• Provide leadership on food policy within the council, aligning initiatives with broader city objectives such as sustainability, public health, and economic growth.

• Identify and pursue funding opportunities to ensure the sustainability of food systems initiatives.

• Represent Feeding Liverpool and Liverpool City Council at local and national events.

Key tasks:

• Work across council departments to align policies with Good Food principles and city-wide objectives, including the Carbon Neutral 2030 Plan.

• Prepare reports, briefings, and recommendations for senior leadership and elected members.

• Coordinate Liverpool’s Sustainable Food Places application.

• Develop guidance and advice for stakeholders to advance sustainable food practices, including influencing procurement and planning policies.

• Engage with schools, faith groups, and community organisations to promote food-growing initiatives.

• Present findings and evidence to partnerships in a range of settings from corporate meetings to community settings.

General responsibilities:

• Work collaboratively with the Feeding Liverpool team, trustees, and external partners.

• Promote the ethos of the Good Food Plan in all activities.

• Maintain confidentiality and uphold Feeding Liverpool’s values.

We encourage applicants from all backgrounds to apply for this exciting position, even if you do not meet every requirement. Applications will be anonymised prior to review by our screening panel to remove any personal identifiable information in alignment with ‘blind’ recruitment practices.

We are looking for someone with the passion, energy, drive, values and focus to lead The Enthum Foundation, a charity providing supported accommodation and life skills to unaccompanied young people aged 16-17 years.

We have recently transitioned from a founder led to founder inspired organisational model and are looking for our first strategic, collaborative CEO with a real appetite for our mission! 

We are looking for a CEO who is wise and resilient with excellent people, finance and communications skills.  The Enthum soul is a creative and imaginative one and we would love our new CEO to help up further nurture this spirit. 

As with all CEO roles, it is a multi-faceted and demanding role. You will be responsible for balancing the support needs and aspirations of the awesome young people we serve with running the business functions and services.  

It's a rewarding, hands-on role working with a talented team of 16 staff, united by our mission and eager to consolidate our successful work to-date and further increase our reach and impact.    

If this sounds like it could potentially be you.... Please get in touch!

We particularly welcome applications from individuals with lived experience of being a young person in care or from a refugee background.  This is a part time role (60% FTE) which can be spread flexibly across 3-5 days.

We look forward to hearing from you. The deadline for applications is Thursday 6th March at 12 noon.

Paddington Development Trust (PDT) is excited to be recruiting a new Chief Executive Officer.

At PDT, our mission is to empower and support our community in shaping its future, under-pinned by social justice for all. This mission is evident in the wide range of projects we deliver, focusing on four main areas: Community Health and Well-Being, Culture and Heritage, Climate Action, and Skills, Training, and Employment.

The CEO will take the lead within the organisation to ensure the mission remains front and centre, guiding PDT’s approach and activities and ultimately making the mission a reality. They will have a growth mindset to enable them to take forward and develop PDT’s work.

The CEO will be able to work with the experienced Senior Management Team and Deputy Chief Executives, to map out our vision for the future, expand and diversify our funding and income streams, broker new strategic partnerships and build on existing relationships, particularly within Westminster City Council and the new Government.

Job title: Chief Executive Officer

Salary: £75,000 - £80,000 p.a.

Location: The Stowe Centre, 258 Harrow Road, London W2 5ES

Contract: Permanent, full time

Benefits: company pension scheme; cycle to work scheme; travel to work loan scheme

How to apply:

If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks at Harris Hill via the apply button.

For an informal and confidential conversation about the position, please contact Nick with your contact details, and suitable times to chat.

Closing date for applications: 9am Monday 24th February 2025

PDT is a culturally diverse and inclusive organisation who serve a diverse community and welcomes applications from candidates of all backgrounds, including but not limited to different ethnicities, faiths, ages, gender identities, sexual orientations, neurodivergence, and abilities.

The RCN Foundation is a UK wide independent charity and grant-maker supporting nurses, midwives and healthcare support workers.

This is a brand-new role within the charity. The post holder will report into the Governance Manager and will be involved in a wide range of work, including Board and Committee support, statutory compliance and ad hoc projects.

Key responsibilities include:
• Provide Board and Committee support by attending meetings, taking accurate and comprehensive minutes.
• Provide advice on governance matters to enable trustees and staff to meet their governance responsibilities.
• Update and maintain the register of interest and biographical details of Trustees and External Advisers.
• Monitor and respond to queries to the Governance team’s inbox.

We are looking for someone with experience in a governance or Board support role, within the charity/not-for-profit sector. You will have
• Excellent communication and organisational skills.
• The ability to plan and work methodically to manage priorities within tight deadlines.
• A good understanding of charity governance and compliance.
• Experience of preparing agendas and other papers and taking clear minutes at Board and/or committee level.
• A willingness to work flexibly outside of usual working hours to accommodate Board and Committee meetings.

What we offer you

We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days per annum plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.

What we deliver for our applicants is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent in person.

Our selection process

Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.

Equal opportunities for everyone

Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.

As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.

Contact details

For more information or for an informal discussion please contact Angela Flanagan, Governance Manager at the RCN Foundation.

For more information on the Recruitment & Selection process, please click apply.

Closing date: 11.59pm on Sunday 9 March 2025.

Assessment centre: Monday 24 March 2025 (virtual).

Interview Date: Tuesday 1 April 2025 (in person at RCN UK HQ in London)

Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.   

We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.  

We are looking for a dynamic Research Officer to support the creation and collation of research and evidence that has a transformative effect on the youth employment ecosystem.

You will work with the Research Managers and other members of the Impact and Evidence team to:

• support the design, delivery and management of commissioned and in-house research projects striving to understand the complex, systemic issues faced by marginalised young people in their employment journey, as well as potential solutions.
• This is an exciting opportunity to work directly with young people on research projects. A part of the role will also be working with other teams, such as policy and communications, to translate complex research and evaluation findings into accessible, user-centred outputs and briefings for internal and external use. 

We currently operate a hybrid model of two-days per week in the office and three-days from home.

For a full job description and person spec, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'APPLY' button below to apply online. The closing date for applications is Sunday 2 March at 23:59.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

About Us

The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

​Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

Read more about our mission and values on our website

About You

The Journals Marketing Officer will provide essential support in planning, implementing and, measuring the success of marketing activities to increase engagement with our publishing portfolio. Supporting the strategic aims of the Society and the goals of the Journals Marketing and Development Lead, the post-holder will gain experience in researching and executing integrated marketing campaigns to increase submissions from target groups and regions.

The Journals Marketing Officer will drive submissions of research across our six titles through promotional content across the Society’s popular channels and by developing targeted messaging for specific audience groups. An interest in developing Business to Customer (B2C) and Business to Business (B2B) communications will be crucial to maximise author submissions to our journals and to secure the retention of existing business from institutions. 

The post-holder will be a proactive self-starter, with the ability both to work independently and collaboratively with colleagues to gather insights and data to inform and implement targeted marketing campaigns. They will have an interest in monitoring engagement with marketing communications and a drive to continuously learn and improve, undertaking analysis and research and contributing ideas to increase engagement with messaging amongst target audiences.​

Please note that the organisation operates a hybrid working policy. Attendance at our London-based office is expected twice a week (minimum). The role will occasionally require some travel to relevant conferences or events, usually within the UK or Europe. ​​

For more information about the Society, please visit our website.​

Our generous benefits package includes;​​​​​

• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and well-being) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

​

To Apply 

​Please attach your CV and Cover Letter 

​Please note that only shortlisted candidates will be contacted.

​Closing date: 21st February 2025

​It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Role Purpose

The Programme Delivery Officer will play a key role in ensuring the successful implementation of Yes Futures’ programmes. This hands-on role will involve working closely with schools, students, and volunteers to deliver high-quality outcomes. You will be responsible for supporting the smooth coordination of programme activities, managing relationships with key stakeholders, and maintaining the high standards that Yes Futures is known for.

Key Responsibilities

Programme Delivery and Coordination

• Support the effective delivery of Yes Futures’ flagship programmes, ensuring consistency and high-quality outcomes for young people.

• Act as a primary point of contact for assigned school cohorts, ensuring smooth communication and operational effectiveness.

• Deliver sessions, workshops, and other programme components directly in schools, working closely with students and educators.

• Support the monitoring and evaluation of programme impact, collecting data and feedback from stakeholders.

Volunteer and Stakeholder Engagement

• Assist in the recruitment, selection, and onboarding of programme volunteers and coaches.

• Provide ongoing support to volunteers and ensure they are fully equipped to deliver high-quality coaching to young people.

• Build and maintain strong relationships with partner schools, ensuring clear communication and ongoing engagement.

Operational and Logistical Support

• Coordinate logistics for programme delivery, including scheduling, materials preparation, and venue arrangements.

• Ensure health and safety and safeguarding procedures are adhered to at all times.

• Support with administrative tasks related to programme delivery, ensuring all records and reporting requirements are met.

Person Specification

Essential Skills & Experience:

• Experience delivering programmes or workshops to young people in educational or youth development settings.

• Strong organisational and time management skills, with the ability to manage multiple tasks and priorities effectively.

• Excellent communication and interpersonal skills, with the ability to engage with diverse stakeholders, including young people, school staff, and volunteers.

• A proactive and flexible attitude, with the ability to adapt quickly to new challenges.

• Ability to work independently while also collaborating effectively within a team.

• Willingness to travel across the South of England for programme delivery as required.

Desirable Skills & Experience:

• Understanding of safeguarding policies and best practices in working with young people.

• Experience supporting the coordination or administration of youth programmes.

• Knowledge of impact measurement and programme evaluation methods.

Application Process

The application process is detailed in the job information paperwork. 

What we are looking for

First Steps Ed are looking for a passionate and supportive Eating Disorder Support Officer to join our team in Leicester.

You will have the ability to relate to and work with a range of professionals to ensure a high quality and safe services. You will be working as part of a multidisciplinary team that includes clinical and non-clinical colleagues from referring organisations and colleagues from across our organisation. This role will require 1 year experience of Mental Health support or Lived Experience of Eating Disorder.

You will also;

• Provide peer support to service users, helping them realise their goals as agreed within their care plan.
• Work with the individuals to access our services including one-to-one peer support,
• Provide additional support and signposting to our Guided Self-help, psychoeducation programmes and support groups, befriending, and volunteering opportunities as part of their supported self-care
• Working with children and young people covering the age range of 5 to 25 years old on site in therapy rooms and online via video with one-to-one or in peer groups.
• Deliver workshops and training to external organisations as part of the role.
• Full training and support will be provided for this role.
• This role will require you to travel 25% of the time within Leicester for client meetings or face to face workshops.
• This role requires a DBS check to be successfully completed prior to employment.

What you will bring

• Passionate and able to communicate to our service users and teams
• Provide professional and clear approach to support our service users
• A good understanding of the pathways and service provision is an advantage
• Background in eating disorders, lived experience of eating disorders, healthcare, support or Mental health care is advantageous
• Background working or caring for children and young people
• Educated to minimum A level or experience to A Level.
• A clean driving licence with appropriate insurance and own vehicle is required to travel to and from locations
• Minimum of 1 years of experience of working with services users dealing with eating disorders, lived experience and/ or mental health difficulties.
• Desirable Postgraduate diploma in Mental health or Health services or Qualified Psychotherapist registered with the United Kingdom Council for Psychotherapy (UKCP) / College of Family Couple and Systemic Therapy.

ID: 1394 Job title: Information Advice Officer 

Salary:  Grade 2 (upper) point 16-19: Starting at £22,771 - £24,206 FTE per annum (For 22.5 hours = £13,847 - £14,719.86 per annum, pro rata) 

Location:  Based at Lewis Lane Children and Family Centre, Cirencester, with travel across Stroud when required. 

Hours: 22.5 hours per week (part time) – 1 post 

Contract: Permanent 

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the 

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

The post holder will share and embrace the vision of ‘developing an innovative Gloucestershire Family Hub model which puts the well-being of all families, children, and young people at the heart of its work and leads to systemic and transformative change for individuals and the community’.

Main Responsibilities:

• Supporting the team by providing administrative support, to meet the evolving needs of the service. 

• Assisting with health and safety of the children and family centre, managing building operations, and ensuring a warm and welcoming front-of-house experience for all service users and visitors. 

• Handling the publicizing and marketing of materials for the centre, provide advice, signposting and brief interventions to empower children, young people, and their families.

Main Requirements (for details check the job description and person specification):

• Provide a warm, efficient and welcoming reception service for all visitors and telephone callers. To ensure that the venue(s) adheres to safe risk management procedures at all times.

• Provide relevant and effective signposting to online information, advice and support, with a child, young person, parent or carer to address a particular need

• To assist in placing orders, completing stock inventories, and receiving delivery of goods.

• To complete diary and room booking requests from external partners and agencies.

• To  keep timely and accurate records, including taking minutes for meetings and adhere to confidentiality, safeguarding and information-sharing protocols.

• Recording data and uploading documents on our Liquid Logic database and Outcome Star system and, at times, collating data for monitoring reports.

• Deal with building maintenance and security issues and liaise with tradespeople and anyone responsible for the maintenance of resources, equipment and safety of the building in a professional manner. 

• To support and produce in line with Family Actions Marketing and Communications Department, all local publicity for groups, workshops and events.

Benefits: 

- an annual paid leave entitlement that commences at 25 working days, (pro rata for part time) rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Download and submit a completed Application Form linked to the Family Action job advert 

• Closing Date : Monday 24th February 2025 at 23:59

• To learn more about Family Action: Recruitment Pack

• To learn more about our terms & conditions: Summary Terms & Conditions of Employment

• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Rachel Sanders (full email on advert document) 

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Based at home, situated across the South West Scotland region including regular travel to assigned renal units in Ayrshire and Dumfries & Galloway 
Hours: 17.5 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: Fixed term post until the end of May 2026
Salary: £28,629 pa full time equivalent

An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.

The role will cover the main renal units and satellite dialysis units across your designated area in Ayrshire and Dumfries & Galloway. Frequent travel and attendance is expected at some sites.

Responsibilities

• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

• To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Background to the role

Age UK East London are recruiting a Senior Information Officer to join our growing information and advice team.  We support thousands of people a year to maximise their income, challenge decisions and ensure that they understand their rights and entitlements.

Job description

Job Purpose

• We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.  Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community. 

• As a Senior Information Officer at AUKEL you will provide be responsible for the smooth operating of our ‘front door’. Your will ensure that people get a timely and professional response from us whether they contact by email, telephone, or by dropping-in to one of our centres. You will line manage a small team of information officers, ensure the service runs efficiently and effectively, and is properly integrated with all our wider services. You will help clients with their enquiries by providing accurate information, signposting, and referral. You will also triage referrals from professionals and ensure that every query gets appropriately responded to by the appropriate member of our team.

Key Tasks

• Support the growth and development of the AUKEL helpline to meet demand and support wider AUKEL Strategy.

• Line Manage information officers to Advice Quality Standard and in line with relevant legislation.

• Compile rotas and ensure that there is always adequate cover on the helpline and support the day to day running of the AUKEL front door.

• Develop and maintain a comprehensive, up to date directory of local services for AUKEL and the wider community.

• Provide information, signposting and referrals to older people and their carers on matters of social welfare, housing, health and social care etc.

• Carry out accurate welfare benefit calculations.

• Oversee referrals and enquiries for the advice team ensuring that referrals for case work are appropriate.

• Ensure that all evaluation and monitoring information is collated and available for funding reports.

• Ensure the reception areas are kept stocked with up-to-date information resources and all literature is current and accurate.

• Ensure our ‘front door’ services are accessible to all older people.

General

• To meet regularly with Advice Service Manager for support, supervision and appraisal.

• To attend team and staff meetings, (and other meetings) as required.

• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

• To undertake all training required to fulfil the role.

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: EDI, Health & Safety, Confidentiality, Complaints, Data Protection, Safeguarding Vulnerable Adults.

 Functional Links

• The role reports to the Advice Service Manager.

Person Specification

Experience

Essential

• Minimum of 2 years’ experience working in an information and/or advice service, or similar helpline.Demonstrable experience in Social Welfare Policy and practice inc. Social Welfare, Housing, Care Act etc.

​Desirable

• Experience of working on busy helpline.

• Holds NVQ Level 3 Advice & Guidance, or equivalent qualification and experience.

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

• Understanding of Data Protection and Privacy in policy and practice.

• Knowledge and understanding of local health, social care and voluntary community sector services.

Desirable

• Knowledge of service available locally to residents and their carers.

• Experience of supporting older people and knowledge of the issues affecting them.

Skills/Attributes

Essential

• Good IT skills

• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

• Commitment to learning and development and reflective practice.

• Excellent written and verbal communication.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS).

• Flexibility in working hours to meet organisational needs.