Health And Wellbeing Officer Jobs

At Ambitious about Autism, we're currently looking for an Admissions Officer to join our Learner and Family Services team.

This postholder will undertake the admissions and pre-entry assessment processes in accordance with the SEN Code of Practice for education establishments within Ambitious about Autism (AaA) and Ambitious about Autism Schools Trust (AaAST).

You'll act as the first point of contact for admission enquiries for Spring School from prospective parents/carers, determining basic eligibility of prospective learners on initial enquiry and deciding on appropriate action required.

You'll process applications and monitor each individual admissions case, creating electronic and paper applicant records, maintaining confidentiality and accuracy at all times in line with GDPR. You'll be able to handle a varied workload with tight timescales and conduct yourself in a professional, yet sensitive manner.

We are looking for someone who has:

• Experience of dealing with potentially emotional callers and handling sensitive telephone conversations in a polite and professional manner.
• An understanding of autism and the special needs education environment.
• Experience of prioritising a range of administrative tasks in an accurate, effective and timely manner.
• A willingness to learn how students are funded, including understanding of the Education and Skills Funding Agency.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance

As a Family Separation Mentor, you will be providing emotional support and guidance to dads who are going through family separation, navigating child-arrangements within the family court system and need support with their mental well-being; especially those who may be experiencing suicidal ideation.

You will manage a caseload of clients and offer guidance with goal setting, communication skills, understanding their situation, planning child arrangements and preparing for family court proceedings, as well as building a positive co-parenting relationship.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

The Role 

We have a fantastic opportunity for someone to join us in the position of Research and Policy Officer to work on a full-time basis, 37 hours per week; alternatively, we will consider part-time hours on a Job Share basis. The role is hybrid and based in Newcastle upon Tyne or within a commutable distance to our national Headquarters in the city. 

A part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective social research team as we focus on a decade of delivery that will ensure those on the lowest incomes and living in the least efficient homes receive the support needed to ensure their health and wellbeing are protected, but also one that guarantees a fair energy future for all.

The successful candidate will work and collaborate on the design, development and delivery of social research and evaluation projects that support the charity’s strategic aims and policy advocacy priorities. As well as undertaking mixed methods social research that foregrounds the lived experience of households, they will develop research-user and stakeholder relationships and integrate evidence-based insights from across the charity’s work programmes to influence and have impact across multiple areas of social policy and practice.  

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

What you will need to succeed 

You will have demonstrable and applied experience in a social research role and hold a degree in a social science or related subject that included social research methods. You will be familiar and confident with both quantitative and qualitative methods and be highly motivated and purpose-driven, with a passion for research that leads to real-world impacts. 

A compelling communicator you will be able to produce well-structured reports, and have excellent interpersonal skills, including experience of leading one-to-one and group interviews.

You will also have proven experience of analysis software, SPSS and Nvivo (or similar), and competent in the use of Microsoft Office Suite/365 applications. 

You will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty. 

We are offering 

• £32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.

• Permanent position. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

No recruitment agency or advertising enquiries, please. 

The closing date for applications is 12 noon on Friday 04 October 2024.  Interviews will be held in the two weeks commencing 14 October 2024.  Full details of this post and an application form are available on our website.

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.

How to apply: 

Apply online by clicking the link. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Please note CVs will not be accepted as part of the application process.   

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

We are looking for a dedicated Engagement Officer for Healthwatch Stockport. Could this be you?

You will be working within the passionate team at Healthwatch Stockport to effectively engage with local people, communities who have a lived or living experience of serious mental illness and of using mental health services in Stockport.

You will be a point of contact for individuals and voluntary and community groups, to share experience, to develop meaningful communication methods and feedback the impact of their voice and involvement. You will facilitate co-production and develop approaches to support individuals and groups to be involved and engaged as partners in the development and co-design of mental health support and living well across Stockport.

Planning, Development and Communication

You will • Develop, oversee, and implement the Living Well Expert by Experience workstream plan in partnership with people who have lived experience in using mental health services.

• Promote the aims and objectives of the workstream of throughout Stockport with service users, potential users of the services and services themselves.

• Co-ordinate and undertake research and report writing activity as required. Completing reports within agreed timescales and presenting and tailoring them to a variety of stakeholders.

• Co-ordinate and facilitate meetings, working groups and other forums in relation to the workstream. Taking briefing notes, minutes and developing promotional materials as appropriate with people who use local services.

• Communicate effectively with the public and the community about activities – including meeting the specific communication needs of people from the range of target stakeholders.

• Liaise with a range of key partners across the statutory and voluntary sector to ensure the voice of people with serious mental illness lived experience has influence and has the opportunity to be included in the planning, development and all discussions regarding community mental health care provision so that services are truly codesigned.

• Participate in Healthwatch Stockport and other voluntary sector activity as required in relation to this workstream.

• Keep accurate records of all work undertaken

Relationships

Create, establish, and build on existing links with networks of people and groups with lived experience, and from a diversity of backgrounds across Stockport: [Neighbourhoods/Primary Care Networks (PCNs) and within the wider Living Well Programme]. This will include:

• Minority ethnic communities

• LGBTQ+ communities

• Older Adults

• People of working age

• Carers

• Disabled people

• Faith groups Maintain close working relationships with key health, care and VCFSE organisations across Stockport. Attend and contribute to the monthly Stockport

Living Well Collaborative, bringing representation and the voice of people with lived experience. 

See attachment for further responsibilities 

Location: This is a home-based or dual-based role with extensive travel throughout the South West

Job Type: Full time, 37 hours per week

Contract Type: Permanent

Salary: £30,214 - £35,654 per annum

Do you have proven experience giving health and safety advice, preferably within a retail or healthcare setting, along with a NEBOSH certificate or equivalent? If so, this could be the role for you.

About the role:

This is a rewarding and exciting Health and Safety opportunity to raise a smile every day working for a wonderful charity in an amazing part of the country. The successful candidate will join a key support function delivering Health and Safety arrangements across a diverse range of activities - hospice care, office support, retail operations, and fundraising.

- Reporting to the Head of Facilities (Retail, Compliance, Environmental), the H&S competent person will:
- Provide expert advice, guidance, and support to management and staff on all health and safety matters.
- Maintain high standards of H&S to comply with obligations and best practices.
- Promote a culture of H&S awareness.
- Help develop, implement, and monitor comprehensive health and safety policies and procedures.
- Assist with managing the H&S Plan, ensuring compliance with health and safety legislation and regulations.
- Investigate and report accidents, incidents, and near-misses, and recommend corrective actions.
- Conduct regular risk assessments and safety audits across all hospice and retail outlet locations.
- Maintain accurate records and documentation related to health and safety activities.
- Ensure staff and volunteers are appropriately trained across all locations.

About you:

A background in H&S, detailed knowledge of H&S legislation, and a NEBOSH certificate are essential. The ideal candidate will be a practical thinker, solution-driven, and able to influence and communicate at all levels.

What They Offer:

Benefits of working in this role include:

- 33 days (plus bank holidays) holiday entitlement, which increases with service
- Enhanced sick pay scheme rising to 6 months full and 6 months half pay
- Personal pension scheme with 7% employer contribution
- Family-friendly policies, with enhanced maternity/adoption pay
- Occupational health, wellbeing, and counseling services, and employee assistance program
- Group life insurance scheme
- Training and development opportunities
- Environmental and green agenda
- A supportive and inclusive environment
- A chance to make a real difference

Join the Team:

This fantastic opportunity will give you the chance to explore the wonders of the South West. Whether you are already located there, are a returner, or are looking for a different way of life, the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the organisation as a local employer.

Apply Now:

To find out more, please see the job description and person specification on this page.

Closing date: 22nd September 2024

Interviews: 1st October 2024

They reserve the right to close this vacancy early if sufficient applications are received. Therefore, applying for the role as soon as possible is recommended.

This organisation is committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community.

You may also have experience in the following: Health and Safety Specialist, Safety Officer, Health and Safety Coordinator, Environmental Health and Safety Advisor, Risk Management Advisor, Safety Specialist, Workplace Safety Advisor, Safety Coordinator, and Health and Safety Officer.

REF-216 558

Health Partnerships Manager

Permanent

Salary: £38,000 - £40,000 per annum, depending on experience, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and either Wednesday or Thursday.

Closing date: 5pm, 18th September 2024

First interviews online: 30th September or 1st October 2024

Second interviews in-person (if needed): 8th October 2024

An exciting opportunity for a Health Partnerships Manager has arisen at World Cancer Research Fund. 

World Cancer Research Fund champions the latest and most authoritative scientific research from around the world on cancer prevention and survival through diet, weight and physical activity, so that we can empower people to make informed choices to reduce their cancer risk.

We are seeking a Health Partnerships Manager to play a key role delivering on our strategy to support health professionals, with responsibility for developing partnerships and marketing campaigns which progress this work and widen its reach. The role also line manages the Health Information Officer and supports the development and marketing of our cancer prevention information and support for the general public.

The successful candidate will have extensive experience of clinical/public health stakeholder engagement at all levels and of developing successful partnerships with other organisations. An in-depth understanding of the UK health sector and the educational landscape for health professionals is essential.

They will have a proven track record of developing marketing campaigns for health professional and consumer audiences, collaborating with creative specialists and deploying and optimising a range of cost effective marketing methods. Their understanding of good practice in developing evidence-based health information will enable them to support accurate and engaging communication across digital and print.

They will be skilled in communicating verbally and in writing and use their interpersonal skills to build and maintain fruitful working relationships internally and externally. They will be a strong project manager, deadline and results focused, with the drive to reach new audiences with our important messages and support. 

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

About Us

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life. 

About the Position

Our Policy and Public Affairs Officer connects with and influences politicians and senior decision makers to make society better for people who have mental health challenges, have mental illness and their families. They shall manage projects that shall lead to improvements in support for those with poor mental health.

Key Responsibilities

In this critical role you will work closely with the Director of Public Affairs and Communications to develop and implement a policy and influencing strategy to ensure that the voices of people we support, and their families are heard in all the places they need to be. You will manage projects related to mental health and provide reports.

You will build powerful relationships with politicians, civil servants and partners and feel comfortable representing the organisation at a range of different stakeholder events. You will love policy and public affairs, enjoy mastering details and offering sound advice. You will respond on behalf of the organisation to consultations and events and will be comfortable doing lots of reading and writing. You will enjoy building powerful and meaningful relationships.

General Duties:

• To ensure that Change Mental Health have a robust policy and public affairs process in order, to respond to events and consultations, set up meetings with influencers, write briefings for those meetings and record our interactions on the Lobbying Register.
• Develop and implement a policy and public affairs strategy which means Change Mental Health engage with external stakeholders, have key messages disseminated and ensure that the voices of our members and the people we support are heard at all levels. 
• Ensure that Change Mental Health’s Public Affairs and Stakeholder policies are kept relevant for our staff and promoted throughout the organisation.
• Collaborate on key communications documents and channels, including our newsletter, website and support the high-quality use of our social media channels.
• Manage projects that improve the outcomes of those with poor mental health and wellbeing. When agreed, engage with parliamentarians and stakeholders, representing Change Mental Health and advocating for our policy agenda 
• Take ownership of policy developments in fields relevant to Change Mental Health’s work and  ensure you are up to date and well informed of recent developments. 
• Write briefings for the Director of Public Affairs and Communications, the CEO, and Board as needed.
• Write briefings for debates in Parliament and communicate with members of Parliaments.
• Write reports for projects relating to mental health and wellbeing.
• Organise and undertake the administration of events that support our policy platform whether that be events at party conferences, cross party groups, parliamentary receptions or other activity that support the charity.
• Network and build relationships with different stakeholders across the private, third and state sectors.
• Support the work of the National Rural Mental Health Forum, organising meetings and reporting on impact.
• Act in accordance with Data Protection legislation.  Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
• Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
• As with all employees, workers and volunteers; encourage people to join Change Mental Health as a member, fundraiser, donor or activist
• To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
• To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
• To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies.
• To be friendly, polite and professional to all staff, members of the public and people Change Mental Health support.

All sucessful applicants will require a Basic Disclosure check. 

A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.

The Role

We are seeking a driven and enthusiastic International Admissions Officer to join our busy admissions and student services team. You will play a vital role in managing LAMDA’s CAS allocation, process the paperwork relating to US Federal Aid ensuring that it’s  compliant and accurate and assist students with their loan paperwork.

The ideal candidate will have excellent attention to detail, strong organisational skills, and experience with data entry and administrative tasks and a proactive approach. You should be proficient in Microsoft Office and capable of managing multiple priorities effectively. Previous experience in a customer service environment is essential, along with a commitment to providing a high-quality admissions service.

APPLICATION PROCESS

For a full job description, please visit our website via the apply button. 

We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.

To apply, please provide:

• A covering letter to tell us a little about yourself and why this position interests you
• Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have
• CV
• Completed Equality and Diversity monitoring form

APPLICATION DEADLINE

Closing date: 5pm on 20 September 2024.

Interview date: w/c 30 September 2024.

Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under -represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.

As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.

LAMDA Limited, 155 Talgarth Road, London W14 9DA, United Kingdom.

Registered in England No: 364456. Registered Office: as address.

Registered Charity No: 312821.

Encompass are excited to be partnering with North Northamptonshire Council to open a new Supported Accommodation Project in Corby. This Project will offer supported accommodation to those experiencing homelessness and have multiple complex needs. The project will provide a safe, secure environment where residents can thrive, achieve positive outcomes, recover from their experience of homelessness and transition into sustainable housing. We work in a person centred, strengths based and trauma informed way in all that we do.

This is a new role within the Encompass team and will be key in providing holistic, intensive support to residents and developing trusting relationships with a challenging clientele. You will have responsibility for case management with a number of residents, completing needs assessments, overseeing progress and delivering tailored support as they address barriers. You will need to be able to constructively challenge residents, make difficult decisions and be proactive in engaging residents in the support we provide.

Our residents consist of those experiencing Multiple Exclusion Homelessness and require intensive support. ​They are individuals with high complex support needs, including entrenched rough sleepers, individuals with a drug/alcohol dependence,  those suffering from mental ill health, those with physical disabilities, rough sleepers with no resource to public funds or ex-offenders or individuals at risk of offending. You will possess a skill set which enables you to deliver tailored long term support to these residents, leading them to identify and address the barriers they face. Your background could be in Mental Health, Addiction, Housing, working with offenders or other relevant support services.

You will work with the wider staff team to deliver a quality housing service and support residents to transform their lives. The role will also work closely with the council housing options team, to move individuals into permanent accommodation. It may involve continuing to support an individual for a set period after they have left the project, to ensure they maintain their future tenancy.

This role will involve promoting the work of the project to potential supporters, volunteers, and partners. This could involve attending meetings, recruiting volunteers, sharing our work on social media, liaising with funders and identifying funding opportunities. The role will also ensure external partners and supporters remain up to date with our work and successes.

This is an opportunity to join a brilliant, enthusiastic team, and to be part of a brand new project which is unique within North Northamptonshire.

ABOUT THE ROLE

Are you passionate about making a difference in people's lives? We are looking for a dynamic and dedicated Intensive Housing Management Officer to join our team in Luton. In this role, you will provide vital residential support to single men aged 18 and over, helping them build brighter futures.

Our service offers 9 units of accommodation, each designed to support men with housing-related needs. As a key member of our team, you will play a crucial role in:

• Enhancing personal safety, health, and security through meaningful social interactions.
• Supporting tenants to sustain their tenancies and achieve financial independence.
• Promoting economic wellbeing and helping residents reintegrate into the community.

If you're ready to make a real impact and support our residents in transforming their lives, we want to hear from you!

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5 face to face in service

ABOUT YOU

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What we are looking for:

• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Experience of working with people of complex backgrounds
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others

What we would like, but not essential:

• Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
• Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals
• Experience in providing housing support and practical assistance within a residential or outreach support role
• Previous experience in a similar organisation/industry/role

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

OVERVIEW OF KEY RESPONSIBILITIES

• Responsible for all aspects of tenancy management which includes but is not limited to, signing up new residents, providing licensing agreements, inductions, and occupancy management.
• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Carry out regular occupancy checks.
• Ensure the accommodation in which residents live is clean and maintained to a high standard.
• Develop, participate in, and encourage residents/participants to participate in the running and development of various projects, enterprises, and activities.

Further details of the responsibilities and key criteria can be found in the JDPS attached.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity.

Organisationally, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Background to the role

Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.

Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.

Job description

Job Purpose

· To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.

· To a promote network services across the Boroughs to maximise their take-up.

· To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.

· To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.

Key Tasks

· To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.

· To develop shared working practices across the service network.

· To work closely with providers of similar services

· To work to agreed individual, team, and organisational objectives.

· To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.

· To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.

· To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.

· To collect monitoring information to enable the service to be evaluated.

· To provide support to services outside of normal working hours and occasionally attend sessions when required.

· To complete assessments

Quality

· To be familiar with and to implement Age UK East London’s policies and procedures.

· Ensure that confidential data is managed within AGE UK’s policies and procedures.

 General

· To meet regularly with line manager for support, supervision, and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· The role reports to Caxton Hall Centre Manager

· Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.

Person Specification

Experience

Essential

· Experience of working on a one-to-one basis with marginalised groups

· Experience of running group activities

· Experience of keeping paper and electronic records and statistical data for monitoring purposes.

· Experience of providing kind, inclusive and high quality customer service

Desirable

· Qualified in Chair Based Exercises

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.

Desirable

· Working knowledge of other Community Languages

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

People skills.

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

Employment Details

Contract type

This contracted post is fixed term until March 2025 with the possibility of extension and is 35 hours per week.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based across East London.

Salary 

Between £28,840 and £31,930 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: 27th September 2024 at 5.00pm

1st stage interviews: Week commencing 7th October 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.

Project Officer, Cornwall 

(England South-West)

£28,831 per annum 

(Ref: SUS4324)

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until 30 June 2025

Base: Authority Office in Cornwall with an opportunity to work from home

About the role

We have an exciting opportunity for someone to join our team to work in Cornwall to promote and enable - walking, wheeling, cycling, and public transport as the sustainable way of travelling to schools, workplaces, and for journeys in the local community.

As the Project Officer, you will be innovating, developing, and delivering tailor-made packages of activities and promotional material to encourage and enable active travel. 

You will work in close partnership with Cornwall Council, public transport providers, Sustrans’ Behaviour Change & Engagement team and colleagues to support the development and delivery of a countywide Workplace Travel Challenge. This will help ensure that as many people as possible can benefit from the project and that more local journeys can be travelled actively. 

Due to the nature of the role, a full DBS is required. 

We offer true hybrid working, with a mix of working from the Authority office 1-2 days a week and the opportunity for home working. 

This role will require travel and work at locations as necessary to undertake the project on behalf of Sustrans. You will be occasionally travelling across the Cornwall region.

About you

You will be passionate about active travel and supporting and motivating others to make positive changes to everyday journeys, to benefit themselves, their local community, and the environment. You will be self-motivated and able to work independently to manage a varied workload. 

You should have experience in building relationships with wide range of organisations, groups and individuals ideally having worked on physical activity, behavioural change projects, a wide range of people including young people. 

You will be a skilled communicator, able to adapt your approach to engage and meet the needs of diverse audiences and have experience of planning and delivering engagement activities and promotional events. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 08 October 2024. 
• Interviews will take place via MS Teams on the 16th or 17th October 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Customer Service and Administration Officer

Hours: 28 to 35 hours per week

Starting salary: £25,767 (pro rata)

Location: Contractual base is our office in Chorley.

Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding)

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

We’re looking for a bold and caring person to join Lancashire Mind in a new role: Customer Service and Administration Officer. You will support our range of services with administration support and provide vital customer service support to those contacting Lancashire Mind.

To succeed in the role, you will need excellent administration skills and be highly proficient in Microsoft Office and using databases. You will be warm and friendly with excellent customer service skills, often with people who may be in distress due to their mental health.

You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible. 

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 9am on 23 September

Interviews will be held on 1 October

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.

If you enjoy working with people from different walks of life and backgrounds and thrive on making a positive impact within local communities, then we would like to hear from you.

This role involves supporting the implementation of the resident involvement strategy and ‘Resident Voice’ activities to ensure their success, whilst ensuring resident scrutiny and influence is central to improvements and service delivery. You will plan and oversee a range of activities and events, whilst building relationships with both residents and staff to ensure the successful delivery of our resident involvement strategy. You will be also supporting the resident scrutiny panel to analyse performance information and carry out reviews of service areas.

The ideal candidate will have a strong background in working with local communities to achieve positive results, along with experience in housing, customer-focused service delivery, or administrative roles. They should possess excellent interpersonal, organisational, and negotiation skills, with a proven ability to prioritise tasks effectively. Strong proficiency in IT, exceptional customer service, and both written and verbal communication skills are essential, including the ability to convey information clearly, fluently, and concisely.

Job Purpose

• Support the implementation of the resident involvement strategy.
•  Drive the implementation and success of ‘Resident Voice’ activities ensuring resident scrutiny and influence is central to improvements and service delivery.
•  Plan and oversee a range of involvement activities and events
• Support the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
• As well as working with residents, you'll be building relationships internally to ensure the successful delivery of our resident involvement strategy and buy-in from all staff, so you'll need to be someone who can build a great rapport with people.

We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.

In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.