Health And Safety Volunteer Volunteer Roles

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B

About the Role:

CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.

Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.

Volunteer tasks and responsibilities

· Welcoming young people to the session;

· Helping young people to register for sessions;

· Join in and be role model for young refugees and asylum seekers;

· Assisting participants to recognise and celebrate their achievements;

· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements:

Essential

· To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Monday evenings for a minimum of four months;

· Currently resident in the UK;

- A love of football, and wanting to encourage others to play.

· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Our service users love to go out walking and we’d like to set up a weekly walking group. We are looking for a volunteer to act as leader for the group, and map out interesting local routes to enjoy some fresh air around the parks of Salford and the surrounding area.

As part of your role, you will plan the route of the walk, ensuring comfort breaks are included. Make sure that the walk is accessible for all by adapting the pace when necessary, so that all participants enjoy the walk and are able to join in. This will include health and safety and risk assessments in your planning. You will also help to promote the walking group to service users by encouraging people to attend, and motivating people to attend.

As a volunteer with Creative Support we offer training for your role, access to a volunteer supervisor, an induction, a monthly volunteer newsletter, and an online volunteer support network group on Zoom.

Our Salford services provide person centred care to adults with various support needs.

This position will be once a month, on a Saturday with an 11am start.

We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.

ABOUT THE ROLE

The Marie Curie Companion Service is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.

Companion volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.  These sessions can take place both in person and over the phone.

WHAT YOU WILL BE DOING.

Your role will include some of, but not be restricted to, the following tasks:

• Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, e.g. family home, a care home or in the community.
• Provide one-to-one companionship and support. For example: 
• Offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. 
• Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out. 
• Helping with small, daily tasks, e.g. making tea or accessing the internet. 
• Allowing carers to have a short break. 
• You may be supporting your client’s family or carers before or 

during bereavement.  This may involve offering emotional 

support, signposting to relevant local support services or finding out 

information as requested 

(This is only an outline as support will vary according to individual needs. Companion 

volunteers do not provide nursing or personal care, or offer counselling or advice)

• Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone 
• Submit regular visit reports to your manager and update relevant computer systems as required 
• Be reliable and committed to regularly spending time with someone and offering support
• Attend individual sessions with your Volunteer Co-ordinator, training and group events as required 
• Represent the Marie Curie Helper service positively to those using the service

THE SKILLS/EXPERIENCE YOU WILL NEED.

• Commitment and reliability - able to keep appointments and volunteer for about 3 hours a week 
• Patience, empathy and emotional stability 
• An understanding of the importance of confidentiality 
• Respect for an individual’s privacy, dignity and independence
• Willing to be flexible to the needs of the individual
• Ability to operate within the boundaries of the role 
• A friendly and sensitive approach with strong skills around building rapport and empathy
• Excellent listening skills and an ability to build a rapport with others 
• Respect for individuals, regardless of their disability, ethnicity, marital status, pregnancy or maternity, gender, sexual orientation, religion or faith, or gender reassignment

WHAT YOU CAN GAIN FROM THIS OPPORTUNITY.

• An excellent opportunity to build on your skills in a charity environment
• An induction, training, support and supervision in your role
• Agreed reasonable out-of-pocket expenses

WHAT WE ASK OF YOU.

• To provide two references from non-family members and other relevant documents related to the role
• To keep to all the charity’s policies and guidelines 
• To complete an induction and any training related to the role
• Complete mandatory training and role related renewals, as requested

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment.  Marie Curie will treat all volunteers fairly and with respect.  We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment.  We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.

ABOUT US

Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and  6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early.

This role is all about people, and one of the incredible benefits of volunteering in any role in Scouts, but even more so as County Lead Volunteer, is the teams of people you get to work with. You will inherit an incredible team of dedicated people leading Scouting in Suffolk, from District Lead Volunteers who manage Scouting on a local level, to the people delivering high quality training for our Scout Leaders. As County Lead Volunteer you get to inspire, motivate, shape and develop this team, building friendships and establishing a sense of camaraderie focused around our mission for young people.

As a County Lead Volunteer you will be able to really develop and hone your leadership skills by managing teams of remote volunteers across the breadth of Suffolk. Leading and managing volunteers provides so much more opportunity and experiences than with employees, what you can gain by doing this really well can be a great asset for your professional life as well as in Scouts. The issues and challenges that you find ways to tackle will stretch you as an individual and as a leader and you’ll find yourself discovering new things that you are capable of achieving.

If you get a kick out of seeing things happen, achieving success and making a positive impact to a wide audience then the County Lead Volunteer role definitely provides all of that. In this role you will get to see the difference that Scouts makes to so many young people’s lives across a large area, helping them develop skills for life, fostering friendships and providing so many incredible and unforgettable experiences.

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you.

What is a Visitor?

SSAFA Visitors provide support to isolated people living at home or in residential care. Whilst a friendly chat about the old days over a cup of tea is an important aspect of the role you will also be able to recognise any other support needs and explore how to link your client into their local community.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

With the gift of time and a listening ear you can improve someone’s quality of life for far longer than the hour or so you might spend with them. We need you to join your local SSAFA team to help us to help more people!

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need a driving licence and access to a vehicle or another way to travel to meet clients at home or elsewhere.

Some volunteers will visit more people than others. Whilst you will visit a client on a regular basis for a period, you will not be developing the kind of relationship where you would provide personal care, handle money or support someone in an emergency. SSAFA can help clients to arrange other types of support if needed.

What would you be doing?

• Contacting clients and arranging to meet them regularly at their home or care home for uninterrupted conversation.
• Letting the divisional secretary know of any concerns for your or the client’s safety.
• Arranging for a SSAFA caseworker to assess the client for other support as required.
• Chatting, making a cup of tea, playing cards, looking at photo albums, military mementos etc
• Helping your client to think about ways to reduce their isolation and support them to put these into practice.
• Keeping in touch with your branch so they know your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and Data Protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background using your patience, time, and empathy.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression.

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, friendship, and befriending. This training would take approx. 4 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local Induction
• Access to the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good listening skills, patience, and a cheerful attitude
• Good spoken English
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to keep within the boundaries of the role with regards to friendship, finances etc.
• Reliable attitude, contact clients promptly, keep regular appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely (within SSAFA policies)
• Willingness to travel by public transport or car to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer This role requires an enhanced check.

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives. 

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework. 

About the CARAS Adult Team: 

In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.

About the Role: 

We are seeking two volunteers based in London to teach our lively computer classes in Tooting every Monday 9:00-11:00. Volunteers will lead the sessions with guidance from the CARAS ESOL Teacher and will work closely with our community members to build their skills and confidence using computers. The Digital Literacies course at CARAS is built around Pre-entry to Entry 2 levels in English. Volunteers will be supporting individuals with tasks such as: getting to know how to use a computer, using the internet, setting up an email address, and using Microsoft office. We intend to fold employability sessions, including CV writing and job searching, into these sessions. 

Volunteer Tasks and responsibilities: 

· Lead on the delivery of sessions with support from CARAS’s Essential Digital Skills Teacher. 

· Assist with the logistical set up of the sessions, supporting CARAS staff where needed. 

· Work collaboratively as a team and assisting to shape the project. 

· Create class registers and records as required. 

· To attend and contribute to volunteer pre- and de-briefs at each session. 

· To act as a positive role model and set standards of behaviour when volunteering. 

· Support people to develop their knowledge and skills and encourage and inspire participants to reach their full potential. 

· To assist participants to both, recognise and celebrate their achievements. 

· To challenge negative attitudes and behaviour in an appropriate manor. 

· Advocate for the rights of asylum seekers, refugees and migrants with not for them. 

· Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant. 

Requirements: 

· To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds. 

· To be female identifying. 

· Have a good understanding of how to use a computer. 

· To be reliable and punctual. 

· Excellent presentation and communication skills, especially with people with varying levels of English. 

· Commitment to support people seeking asylum to take control of their asylum journey. 

· Ability to volunteer every Friday for a minimum of three months. 

· Current resident in the UK. 

· Ability to work in Tooting SW17. 

· To provide five years’ worth of addresses and be willing to undergo a DBS check. 

· To attend CARAS General and Safeguarding Training sessions. 

· To be 18 years or older. 

Through volunteering with us you will: 

· Meet new members of your local community 

· Learn about different cultures 

· Learn about issues relating to refugee and asylum seekers 

· Work as part of a friendly, welcoming team 

· Develop your skills and competencies 

· Be able to access relevant training, including safeguarding 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers.

Successful applicants will have an informal meeting with a member of the CARAS staff team. These meetings will be on a rolling basis so apply ASAP! 

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you.

What is a Visitor?

SSAFA Visitors provide support to isolated people living at home or in residential care. Whilst a friendly chat about the old days over a cup of tea is an important aspect of the role you will also be able to recognise any other support needs and explore how to link your client into their local community.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

With the gift of time and a listening ear you can improve someone’s quality of life for far longer than the hour or so you might spend with them. We need you to join your local SSAFA team to help us to help more people!

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need a driving licence and access to a vehicle or another way to travel to meet clients at home or elsewhere.

Some volunteers will visit more people than others. Whilst you will visit a client on a regular basis for a period, you will not be developing the kind of relationship where you would provide personal care, handle money or support someone in an emergency. SSAFA can help clients to arrange other types of support if needed.

What would you be doing?

• Contacting clients and arranging to meet them regularly at their home or care home for uninterrupted conversation.
• Letting the divisional secretary know of any concerns for your or the client’s safety.
• Arranging for a SSAFA caseworker to assess the client for other support as required.
• Chatting, making a cup of tea, playing cards, looking at photo albums, military mementos etc
• Helping your client to think about ways to reduce their isolation and support them to put these into practice.
• Keeping in touch with your branch so they know your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and Data Protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background using your patience, time, and empathy.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression.

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, friendship, and befriending. This training would take approx. 4 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local Induction
• Access to the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good listening skills, patience, and a cheerful attitude
• Good spoken English
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to keep within the boundaries of the role with regards to friendship, finances etc.
• Reliable attitude, contact clients promptly, keep regular appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely (within SSAFA policies)
• Willingness to travel by public transport or car to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer This role requires an enhanced check.

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Would you like to support people from within the serving community? You just need a friendly demeanour, and an ability to get on with people from different backgrounds and age groups. If so, please get in touch.

What is a Community Volunteer?

Community Volunteers provide practical help to serving people and their families. Whilst a friendly chat is an important aspect of the role you will also be providing some hands-on support like a lift to a medical appointment or help with shopping.

Why do we need you?

We’ve been supporting the Armed Forces community for more than 130 years. Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people find themselves facing illness, bereavement or unexpected financial problems. Day-to-day activities can become difficult without a little help. That’s where you come in. Could you spare a few hours a week to lend a helping hand to a family in your serving community?

When would you be needed and where would you be based?

The essential part of the role is visiting beneficiaries, so you will be expected to travel to meet people at home or elsewhere.

Some volunteers will visit more people than others. Whilst you may visit a beneficiary, or family, on a regular basis support is always time-limited.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at their home or in a suitable place depending on their needs
• Providing practical help like lifts to appointments, going to the shops, washing-up, running errands etc.
• Providing time limited, relief care for children (additional training is required for those undertaking this type of support).
• Helping people to think about how to access other support if needed and signposting as required
• Reporting any safeguarding concerns in line with SSAFA’s safeguarding policy and procedures.
• Keeping in touch with your Community Volunteer Coordinator, attending supervision and keeping a record of your visits.
• Keeping up to date with training and SSAFA news so that you are best able to support beneficiaries
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFA’s policies and procedures at all times, including SSAFA’s: safeguarding; equality, diversity and inclusion; health & safety; data protection; confidentiality

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• One day training course for Community Volunteers. The option to pursue this course further and gain an accredited qualification in community volunteering. Additional training is required for those wishing to undertake the Relief Care Service for Children.
• Support from a local Community Volunteer Coordinator
• Support from SSAFA’s Welfare Team and Volunteer Experience Team based at our Central Office
• Online training modules to complete at home, so you are up to date with how to keep clients, their families and personal information safe
• Refresher training to keep your knowledge and skills up to date
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What are we looking for?

• Friendly and approachable people with good listening skills, patience and empathy
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Understanding of the need to remain within the boundaries of the role with regards to friendship, finances etc.
• Practice confidentiality and data protection in line with SSAFA’s policies
• Good IT skills e.g. ability to use Outlook – you will receive your own SSAFA email address.
• Ability to travel to meet beneficiaries
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? Yes* (the cost of this will be covered by SSAFA)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands or other information should not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, if required and where possible, a modified or alternative role will be offered. 

Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!

What is a Divisional Secretary?

The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.

What would you be doing?

• Acting as the first point of contact for SSAFA in the local area
• Taking enquiries from potential clients and potential volunteers
• Matching new clients to available caseworkers
• Supporting caseworkers, particularly new volunteers
• Working with the local publicity officer to promote SSAFA locally.
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Maintaining accurate records on our on-line case management system
• Coordinating SSAFA Visitors and Helpers (if applicable)
• Organising local meetings to keep all volunteers up to date with the latest training and information.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Local induction
• Support from the branch secretary.
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No*

*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.

Would you like to support people from within the serving community? You just need a friendly demeanour, and an ability to get on with people from different backgrounds and age groups. If so, please get in touch.

What is a Community Volunteer?

Community Volunteers provide practical help to serving people and their families. Whilst a friendly chat is an important aspect of the role you will also be providing some hands-on support like a lift to a medical appointment or help with shopping.

Why do we need you?

We’ve been supporting the Armed Forces community for more than 130 years. Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people find themselves facing illness, bereavement or unexpected financial problems. Day-to-day activities can become difficult without a little help. That’s where you come in. Could you spare a few hours a week to lend a helping hand to a family in your serving community?

When would you be needed and where would you be based?

The essential part of the role is visiting beneficiaries, so you will be expected to travel to meet people at home or elsewhere.

Some volunteers will visit more people than others. Whilst you may visit a beneficiary, or family, on a regular basis support is always time-limited.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at their home or in a suitable place depending on their needs
• Providing practical help like lifts to appointments, going to the shops, washing-up, running errands etc.
• Providing time limited, relief care for children (additional training is required for those undertaking this type of support).
• Helping people to think about how to access other support if needed and signposting as required
• Reporting any safeguarding concerns in line with SSAFA’s safeguarding policy and procedures.
• Keeping in touch with your Community Volunteer Coordinator, attending supervision and keeping a record of your visits.
• Keeping up to date with training and SSAFA news so that you are best able to support beneficiaries
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFA’s policies and procedures at all times, including SSAFA’s: safeguarding; equality, diversity and inclusion; health & safety; data protection; confidentiality

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• One day training course for Community Volunteers. The option to pursue this course further and gain an accredited qualification in community volunteering. Additional training is required for those wishing to undertake the Relief Care Service for Children.
• Support from a local Community Volunteer Coordinator
• Support from SSAFA’s Welfare Team and Volunteer Experience Team based at our Central Office
• Online training modules to complete at home, so you are up to date with how to keep clients, their families and personal information safe
• Refresher training to keep your knowledge and skills up to date
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What are we looking for?

• Friendly and approachable people with good listening skills, patience and empathy
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Understanding of the need to remain within the boundaries of the role with regards to friendship, finances etc.
• Practice confidentiality and data protection in line with SSAFA’s policies
• Good IT skills e.g. ability to use Outlook – you will receive your own SSAFA email address.
• Ability to travel to meet beneficiaries
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? Yes* (the cost of this will be covered by SSAFA)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands or other information should not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, if required and where possible, a modified or alternative role will be offered. 

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in south-west London. We work primarily with people who are newly arrived in the UK, most of whom are living in temporary Home Office accommodation. Arriving as a refugee in the UK can be a terrifying and disempowering experience. Difficulties with language barriers, accessing services, financial insecurity and ongoing uncertainty are extremely challenging and disempowering. CARAS is here to work collaboratively with community members to support them to build skills, connect meaningfully with their local community, and to build positive futures in the UK. 

CARAS offers a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background. For adults this currently includes: ESOL, digital skills and employability sessions; social and recreational activities and casework. All programs are interlinked and work hand-in-hand with one another. For example, community members can practice their spoken English in Coffee Afternoon, and casework issues might be picked up and referred into the team during an ESOL class. We design and develop our programs through consultation and ongoing conversations with our community members. We aim to have a strong volunteer presence across all our programs, fostering connections between asylum seekers and other Londoners! 

About CARAS’s Adult Programming and Coffee Afternoon:

CARAS has been providing support to adult refugee women since 2005, promoting skills and confidence development that helps women gain more power in their lives. In the aftermath of COVID, we have been able to expand our adult programmes, responding to the shifting demographics of those seeking asylum in the UK. We now run a range of mixed programmes for all genders, as well as some women-only spaces. Our coffee afternoon is a mixed group. 

Our coffee afternoon has been running since May 2022 and is one of our most popular groups. It takes place at TARA Theatre in Earlsfield from 1-2.30PM every Friday. Its primary aim is to reduce isolation amongst those we work with by providing a safe, friendly and welcoming space for people to have fun, learn about themselves and each other, and build connections.

In 2023, we have been running creative sessions during Coffee Afternoon, facilitated by freelance creative practitioners in partnership with TARA Theatre. These range from dance to drama, poetry to puppetry. For sessions without a creative practitioner, we sometimes host workshops on important topics such as healthcare rights or have an open and informal space for games and a chat. There is always coffee and a selection of baked goods! 

For more information on TARA Theatre, our partner and host, please visit their website.

Tasks and Responsibilities: 

• To attend CARAS coffee afternoon’s, every Friday between 1-2.30PM in Earlsfield, South-west London. They take place at TARA Theatre, right opposite Earlsfield Station. Location here- https://maps.app.goo.gl/rXwJiKHRj93YFtLG9 (356 Garratt Ln, London SW18 4ES). 
• If there is a week this is not possible, to tell CARAS staff as far in advance as you are able. 
• To welcome and connect with community members attending, working to ensure everyone at the group feels included. 

• To take part if there is a creative activity happening in that session, and help liaise with CARAS staff and the creative practitioner to ensure the activity runs smoothly. 
• To encourage and inspire community members to feel confident and reach their full potential. 
• To share conversation, and chat informally with our community members.
• To assist community members to both recognise and celebrate their achievements. 
• To challenge negative attitudes and behaviour in an appropriate manor. 
• To adhere to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant. 

Requirements:

• To have interest in working with refugees and asylum seekers. 
• To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds, and differing levels of English. 
• To be reliable and punctual. 
• To be a current resident in the UK. 
• To provide five years’ worth of addresses and be willing to undergo a UK DBS check.
• To attend CARAS General and Safeguarding Training, and any further training as necessary. 
• To be 18 years or older. 

Through volunteering with us you will:

• Meet new members of your local community 
• Learn about different cultures and life experiences from across the world 
• Learn about issues relating to refugee and asylum seekers 
• Work as part of a friendly, welcoming team 
• Develop your skills and competencies 
• Be able to access relevant training, including safeguarding 

To Apply:

Please fill in the volunteer application form and email it to us. Successful applicants will have an informal meeting with the Head of Adult Inclusion and Adult Program Coordinator these meetings will be on a rolling basis so apply ASAP! 

Details for this role are in the description and not mentioned in the application form but please fill in your details in the Volunteer application form attached and send it back to us 

This is an exciting opportunity to support our busy Business Support team in Camden with the smooth running of the our new Head Office. We are looking for reliable volunteers who would like to grow their administrative experience in a dynamic charity working in the Violence Against Women and Girls (VAWG) Sector.

About the role

In this role, volunteers will:

• Provide assistance at reception/in admin office answering ensuring all telephone calls are answered in and messages are relayed to relevant member of staff or manager
• To ensure that the central office is kept tidy and organised, and free of obstructions and compliant with health and safety.
• Ensure that staff and visitor sign in
• Directing staff and visitors to rooms/activities within Greenland Place
• Notifying staff that visitors have arrived for appointments/meetings
• Support staff with administrative paperwork, inclusive of printing, copying, laminating, posting etc.
• Assist in managing the info inbox.
• Assist in inducting new staff around the office.

Who are we looking for?

We think you will thrive in this role if you are:

• Organised with good IT skills.
• Reliable and committed.
• Understanding of domestic violence issues and a discretion in handling confidential and/or sensitive information.
• Approachable and empathetic
• Non-judgemental.
• Ability to maintain confidentiality.

What can you gain from this opportunity?

As part of this role, you will have the opportunity to:

• Gain experience of supporting a fast paced and wide ranging team
• Opportunities for training in domestic abuse and related issues
• Gain administrative experience to complement your CV.

We offer great volunteer induction training, where you will be fully supported to understand and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 3 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.

Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you.

What is a Visitor?

SSAFA Visitors provide support to isolated people living at home or in residential care. Whilst a friendly chat about the old days over a cup of tea is an important aspect of the role you will also be able to recognise any other support needs and explore how to link your client into their local community.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

With the gift of time and a listening ear you can improve someone’s quality of life for far longer than the hour or so you might spend with them. We need you to join your local SSAFA team to help us to help more people!

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need a driving licence and access to a vehicle or another way to travel to meet clients at home or elsewhere.

Some volunteers will visit more people than others. Whilst you will visit a client on a regular basis for a period, you will not be developing the kind of relationship where you would provide personal care, handle money or support someone in an emergency. SSAFA can help clients to arrange other types of support if needed.

What would you be doing?

• Contacting clients and arranging to meet them regularly at their home or care home for uninterrupted conversation.
• Letting the divisional secretary know of any concerns for your or the client’s safety.
• Arranging for a SSAFA caseworker to assess the client for other support as required.
• Chatting, making a cup of tea, playing cards, looking at photo albums, military mementos etc
• Helping your client to think about ways to reduce their isolation and support them to put these into practice.
• Keeping in touch with your branch so they know your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and Data Protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background using your patience, time, and empathy.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression.

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, friendship, and befriending. This training would take approx. 4 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local Induction
• Access to the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good listening skills, patience, and a cheerful attitude
• Good spoken English
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to keep within the boundaries of the role with regards to friendship, finances etc.
• Reliable attitude, contact clients promptly, keep regular appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely (within SSAFA policies)
• Willingness to travel by public transport or car to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer This role requires an enhanced check.

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.