Head Of Organisational Development And Learning Jobs

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

We are looking for a values-led, senior People professional to provide maternity cover for the role of our Senior People & Culture Manager. The successful postholder will be responsible for providing high quality generalist People & Culture services at SafeLives, in conjunction with a People & Culture Officer. The role will oversee the smooth running of key HR operations and will be instrumental in building a culture amongst our employees that reflects our values through the provision of excellent People support.

As part of a small, ambitious team you will provide a range of comprehensive, and customer orientated human resources services which support the implementation of SafeLives’ People & Culture strategy. You will be the lead operational HR professional, supported by the Director of People and Culture on strategic matters and a full- time People & Culture Officer on transactional matters, and access to external legal and HR consultancy support when needed. There will be a strong focus on supporting the embedding and development of our culture and behaviours; employee engagement; learning and development, and staff well-being across the organisation.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term, maternity vover for 9 months.

Location: Remote with occasional travel to London and Bristol offices.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 3rd April 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Head of Advice & Support

Battersea successfully rehomes approximately 3,000 animals annually and takes in many more. We have an ambition to significantly increase the number of cats and dogs helped through our centres and beyond. 

In addition to rescuing, rehabilitating and rehoming dogs and cats, we have a strategic ambition to tackle the issues affecting the health and welfare of dog and cats to prevent relinquishment in the first place. We aim to do this by providing with advice and support to  people who are struggling with their dogs and cats so that animals can stay where they are loved and cared for - reducing the need for animals to come into our care for preventable reasons.

Battersea’s new organisational strategy comprises three core pillars: Prevent, Support and Care. As part of ‘Support’ we want to develop our current advice and support work into a flagship cross organisational programme to enable Battersea to deliver timely and appropriate advice and support to more struggling owners either directly or through partnership working. 

The Head of Advice & Support is a new role with a remit to lead this strategy and set up a cross organisational programme that addresses the issues struggling pet owners experience.

The role will set up and drive the governance of a strategic programme, including defining and overseeing key workstreams such as content development, advice service expansion and strategic partnerships that support struggling owners.

The postholder should have a background in information and support, advice or content development and have led on the development of a strategic programme within a not-for-profit setting that delivers social impact. The role requires excellent stakeholder engagement both internally and externally, and experience in collaboration and partnership working to deliver shared benefit.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 19th March 2025
Interview date(s): 27th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Head of Domestic Abuse Services

Salary: £52,000 - £60,000

Location: Hammersmith (with travel across London)

Hours: 28 Hours per week (with the potential to increase to full time in the future)

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with diverse
backgrounds, including those with disabilities, Black and minoritised women, and LBT communities.

Job Summary
Advance’s Head of Domestic Abuse (DA) services leads the organisation’s DA services across London. Working alongside the Director of DA Services, the head of DA is responsible for developing and delivering high quality services in line with Advance’s strategic aims. Externally, she will build strong relationships with voluntary and statutory partners and funders, amplifying the needs of our service users and promoting systems change. Internally, she will ensure domestic abuse staff are supported and motivated, as well as acting as part of Advance’s senior management team, contributing to the organisation’s overall strategic goals.

Key Responsibilities and Duties
Planning and Development
As part of the Senior Management Team, be responsible for ensuring the implementation of the annual strategic plan for Advance’s domestic abuse services.
Working closely with the Business Development team drive the development of services, contributing to bid development and tendering for services.
Be instrumental in raising the profile of Advance and in developing and sustaining partnerships, including leading the Angelou Partnership to deliver the programme’s objectives and impact.

External Stakeholders and Systems Change
Represent Advance and work with government and statutory agencies, and other community organisations; develop, maintain and review protocols with partner agencies.
Be active in network and partnership meetings, raising awareness of our services and identifying gaps to influence new service development. Maintain and develop relations with appropriate authorities, agencies, organisations and individuals, in consultation with the Director of Services.

Service Management and Leadership
Be a proactive and solution-focused member of Advance’s Senior Management Team. Contribute and participate in organisational planning, events, and fundraising activities.
Manage a complex workload working independently, within a team where appropriate and problem-solving proactively to find solutions to systems and issues.
Line manage senior staff, including annual appraisals, supervision, professional development, and performance management. Instil a sense of unity and purpose into the work of the service through effective leadership, regular team meetings and review of team performance.

High quality services to women and children
Implement and monitor quality assurance systems for all services including contract compliance and overseeing accreditation for our services.
Working with the Learning and Development Manager oversee the development of a consistent approach to programme training relevant to team and individual development needs. Ensure Advance’s DA services are high quality and workloads are manageable. Ensure that risk is well managed across all services, including safeguarding of women and children. Ensure effective systems are in place which capture relevant information and demonstrate the impact of all services, ensuring they are compliant with funders’ requirements
Oversee the development of operational plans for existing and new work and managing effective change within services.

Partnerships and funders’ management
Develop and maintain strong relationships with partners in the delivery of services, influential decision-makers and commissioners, upholding Advance’s reputation at all tend and communicate outcomes of regular strategic and operational meetings at London level in consultation with the Director of Services and Head of EA&P, as well as programme review meetings with funders and partners.
With support from the Evidence and Insights team, oversee reporting of service outcomes to commissioners and funders, ensuring any performance issues or challenges are identified and addressed.

Financial management
Manage programme budgets to a high standard, including agreeing and implementing solutions and action plans where variances and issues are identified. Ensure that funder’s requirements are met for all services and that Advance comply with monitoring returns
and statistics are available promptly for monitoring returns to funders and the board.

Closing Date: 16/03/2025 @23:59

Interview Dates: 25th, 26th, 27th March 2025

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About Us

The Southover Partnership is a specialist independent school that provides high-quality education, and pastoral support to children with social, emotional and mental health needs, autism and other complex needs.

The Outreach Service provides tailored one-to-one tuition and support for young people with EHCPs who are not able to attend school for various reasons. These sessions take place at pupils’ homes or in local venues such as libraries.

Job Purpose

We are looking to appoint a qualified, passionate, enthusiastic, and visionary leader with experience of managing provision for vulnerable young people. The successful candidate will have Qualified Teacher Status, a thorough understanding of safeguarding procedures, and exceptional organisational skills. They will also have an understanding of how to support pupils with SEND and experience managing a team.

The role will predominantly involve building and coordinating the academic and pastoral provision for vulnerable pupils, leading the Outreach staff team, liaising with colleagues within our partnership, as well as with LAs, other schools, and parents/carers.

The person will be responsible for the management of the Southover Outreach Service. The main expectations of the role are to:

1. Lead and further develop a high-quality Outreach Service, coordinating the day-to-day operation and specific provision of support for pupils.
2. Review and assess student referrals to identify pupils for whom we can meet need, signpost them to the most appropriate provision within Southover Partnership, and arrange appropriate transitions/inductions as required.
3. Maintain and monitor the strategic overview of the provision for Outreach pupils, ensuring their needs are being met.
4. Review curriculum, planning, and teaching for Outreach pupils to ensure that teachers, tutors, and TAs are providing the most appropriate curriculum and delivering it effectively.
5. Provide guidance, training, and direction to the Outreach staff members as required.
6. Analyse assessment and other progress data for pupils, using this to direct further development and actions by staff members.
7. Take part in Annual Reviews, parent/carer meetings, and target setting/review meetings for Outreach pupils.
8. Position the Outreach Service to be a market leader in SEN provision within 3 years; developing a high-quality service that is well-regarded in the community.
9. Keep up to date with national and local frameworks.
10. Extend our client base to Local Authorities and new schools.
11. Strengthen links between Southover Schools and the Southover Outreach Service.
12. Lead on other whole-school projects and developments as part of the Southover Partnership SLT.
13. Take responsibility for promoting and safeguarding the welfare of young pupils within the Outreach service.

Main Duties/ Responsibilities

Strategic Improvement 

The Deputy Head of Southover Outreach Service is responsible for:

1. Working with the Executive Headteacher and wider SLT to set the strategic improvement of the service.
2. Writing, reviewing, and evaluating the Southover Outreach Service improvement plan and ensuring it is implemented.
3. The management of the budget for the service.
4. Devising a team structure to meet the needs of pupils.
5. Ensuring teachers have a consistent and continuous focus on pupils’ achievement, using data and benchmarks to monitor progress in every child’s learning.
6. Designing and organising relevant staff training.

Operational

1. Managing the process of matching pupils to staff members who can best support them.
2. Monitoring and evaluating teachers’ subject knowledge, the quality of teaching, and pupils’ achievement; challenging underperformance at all levels and ensuring effective follow-up action.
3. Building and maintaining positive relationships with SEND leaders.
4. Ensuring that there are sufficient high-quality staff available to meet the needs of our pupils.
5. Producing relevant leadership/management information for the Executive Headteacher as and when required.
6. Delivering relevant training to Outreach staff.
7. Working with the Executive Headteacher of the Southover Partnership and within the Southover Outreach Service to ensure a consistent and continuous service-wide focus on pupils’ achievement, using data and benchmarks to monitor progress in every child’s learning.
8. Developing and maintaining a culture of high expectations for self and others, taking appropriate action promptly when performance is unsatisfactory.
9. Developing and presenting a coherent, understandable, and accurate account of the Southover Outreach Service’s performance and impact to a range of audiences including Trustees, schools, parents and carers and local authority staff.
10. Capability to serve as the Deputy Head of School at the SPS site, overseeing daily operations in their absence

Are you a people-focused leader with a passion for driving positive change? Do you want to shape the culture and operations of a growing environmental charity dedicated to making a real impact?

We’re looking for a Head of People and Operations to join our senior leadership team to help us build an effective and impactful organisation, achieving best value for money, working towards sustainability goals and supporting our ambitious growth plans as per our ambitious strategy. 

You will lead on HR and operational excellence—ensuring our people are empowered, supported, and thriving.  Our passionate team is growing, and we need an experienced, values-driven leader to help us develop our people, systems, and culture in a way that reflects our environmental ethos.

About us

Our vision is for a Wilder Birmingham and Black Country with more green and wild spaces where nature thrives, and where everyone has an equal opportunity to access nature in their daily lives. 

The Birmingham and Black Country Wildlife Trust is a local charity uniquely protecting the wildlife of Birmingham, Dudley, Sandwell, Walsall and Wolverhampton. We are one of 46 local, independent Wildlife Trusts working for nature’s recovery across the UK.  We work to conserve biodiversity, improve the environment and raise awareness and understanding of wildlife issues. We have over 7,000 members and have projects, nature reserves and environment centres across the area.  We have exciting and ambitious plans to develop the Trust to help wildlife and engage more people with nature. 

The Role

As our Head of People and Operations, you will:

Lead HR & People Strategy – Foster an inclusive, high-performing culture where everyone can do their best work.

Champion Employee Wellbeing – Develop policies and initiatives that support mental health, work-life balance, and career development.

Oversee Organisational Operations – Ensure we have strong systems, processes, and governance in place to support our impact.

Drive Sustainability from Within – Implement workplace practices that align with our mission.

Support Growth & Change – Develop strategies to support a growing team, including recruitment, onboarding, and leadership development.

What We’re Looking For

A strong background in HR and operations

Experience in building and leading teams in a values-driven organisation

A people-first approach with a commitment to diversity, equity, and inclusion

A strategic mindset with the ability to turn ideas into action

Why Join Us?

A role with purpose and impact

A collaborative, mission-driven team

A flexible and supportive work environment

Opportunities for growth and professional development

Ready to help us build a thriving, sustainable organisation? Apply today!

For further information, please click Apply to be taken to our website for full details of the role.

First stage interviews – online: 31 March 2025

Second stage interviews – in person at Centre of the Earth, Winson Green, Birmingham: 7 or 8 April 2025

A little bit about the role 

Please note this role will be closing at 9am on Monday 17 March 2025. 

The Digital Learning Team design, deliver and implement innovative technology driven, educational solutions that enhance the learner experience on our programmes. They are responsible for the learning experience design on Virtual learning environments (VLE) and work with curriculum and pedagogy to create engaging, accessible and interactive digital learning content.

As a Coordinator, you will primarily support on Year 1 of Approach Social Work. You will be responsible for managing the Digital Learning helpdesk and providing administrative support on our Moodle learning platform. Your role is essential in creating a high-quality learning environment for both staff and participants. Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Digital Learning Coordinator.

Some key responsibilities include:

• Manage the Salesforce helpdesk and serve as the main contact for Digital Learning queries.
• Administer Moodle by managing accounts, content, backups, quality reviews, and troubleshooting.
• Support the Digital Learning Team with meetings, documentation, and information management.
• Develop training materials and guidance for staff and participants.

Full list of role responsibilities can be found in the job pack

A little bit about you 

We are looking for a highly organised and proactive individual to join our Digital Learning Team. In this role, you will manage queries, coordinate administrative tasks, and support the smooth delivery of online learning. You should have experience handling customer support, managing multiple priorities under tight deadlines, and maintaining accurate records. Proficiency in Microsoft 365 is essential, while familiarity with CRM systems like Salesforce and learning platforms such as Moodle would be beneficial.

Knowledge of digital accessibility and learning technologies would also be useful. You will need strong communication skills, the ability to learn new systems quickly, and a practical approach to problem-solving. If you are adaptable, resourceful, and eager to contribute to digital learning, we would love to hear from you.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see the job pack for contact information).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

“We were able to spend time as a family. Maddie, our three-year old daughter loved being at the Hospice; as well as looking after her Dad, the staff looked after us all.

 For those precious few weeks, the Hospice staff and volunteers gave me my husband back, and they gave our daughter her Daddy. I will be forever grateful.”

Feedback from a patient

Can you lead a team to secure the funds to enable St Nicholas Hospice Care, to provide compassionate, specialist end of life care for patients whilst supporting their families and carers? Based in Bury St Edmunds, we offer services to the communities across West Suffolk and Thetford. Whilst we might not be able to add days into life we aim to put life into days and make every moment count.

At an exciting time of expansion – our bed capacity recently increased - we are seeking a dynamic, skilled, experienced and knowledgeable person to inspire and lead our passionate and successful fundraising team which is part of the Income Generation Directorate. This key leadership role is vital, building on current success whilst driving the expansion and growth of our fundraising. Working as part of our Leadership Team, the successful candidate will help deliver our organisational strategy though a period of change enabling us to continue to provide incredible care to those who need it in these challenging times.

The person we are looking for will have considerable experience in fundraising across a range of income streams and a proven track record of achieving fundraising growth and delivering income to ambitious targets. They will have a robust understanding of budget setting and management as well as be ready to expand and grow the team further as they will be responsible for developing and executing a wide-ranging fundraising strategy. To do this, they will build stronger relationships with supporters, donors and other stakeholders and oversee activities that deliver income from diverse fundraising streams.

This is an excellent opportunity to join and work for a well-respected regional charity and make a real impact to the communities we serve. If you're a motivated, enthusiastic and inspirational fundraising leader with a proven track record and looking to make a real difference to people's lives, we'd love to hear from you!

Working for us

Our employees and volunteers are essential to the care we provide.  In return, for joining a team of people having such a positive impact on others, we provide:

• Supportive working environment
• Access to a wide range of training and development opportunities
• Generous annual leave entitlement of 25 days excluding bank holidays increasing with length of service
• Contributory pension scheme
• Life Assurance
• Staff discount with thousands of retailers
• Employee Assistance Programme
• Free parking at the Hospice
• On-site Bistro with discounted meals

Our Mission

To beat vitiligo by eradicating the psychological, social and physical effects on people’s lives and by finding effective treatments and a cure.

Purpose of the role 

The Head of Support Services is responsible for leading the delivery of The Vitiligo Society’s tailored support to patients with vitiligo and their families, and contributing to the strategic development of the organisation and its services. 

Your Experience

We are looking for a candidate (or candidates) who either have a background in charity service management & safeguarding, or working in healthcare, nursing or mental health support.

Key responsibilities:

People Management 

• Oversee the engagement of volunteers involved in the delivery of The Vitiligo Society’s services and input into the overall development and structure of volunteering across the organisation. 

• Build, and encourage, positive working relationships with other staff to ensure members receive relevant information at the right time and that communications reflect the lived experience of individuals affected by vitiligo.

Service Development & Delivery 

• Develop clear operational plans to deliver The Vitiligo Society’s organisational strategy across services.

• Lead the Support Services Volunteer Team and grow The Vitiligo Society’s services in line with the charity’s overall growth strategy and priorities whilst ensuring quality, sustainability and safe operating practice remain at the forefront.

• Be part of a rota of staff & volunteers answering the Society's helpline

• Deliver direct support to individuals affected by vitiligo, supporting them through their diagnosis and treatment journey.

• Manage the budgets for service delivery.

• Identify opportunities to improve our current support and develop new activities with a particular focus on patient and family support.

• Develop and embed robust monitoring and evaluation processes across all services and provide reports to the Charity Director, the Board and funders as required.

• Champion an evidence-based research and insights approach to service development and delivery, especially Health Psychology.

Safeguarding 

• Appointed Designated Safeguarding Lead. 

• Lead on the development of delivery of The Vitiligo Society’s approach to safeguarding children and adults at risk including policy and process development.

• Ensure that the outputs of all The Vitiligo Society’s services are in line with the relevant safeguarding legislation and best practice.

Wider Impact

• To lead on the development and nurturing of partnerships with healthcare professionals, education professionals and voluntary organisations.

• To lead on Technology Appraisal submissions with NICE and work with other healthcare regulatory bodies to ensure fair access for patients to the latest vitiligo treatment innovations.

Fundraising

• Contribute to funding applications related to service development and delivery, as appropriate.

• Contribute to reports to funders & donors, as required.

• Develop and grow the Services Team’s income generation capacity by working in partnership with fundraising colleagues.

Other

• Attend The Vitiligo Society events when required to support staff and volunteers in the delivery of activities. 

This is a two year fixed term role until 31 March 2027. Applicants need to be based in the UK. We will consider a job share if we have two strong candidates interested in a part-time position. Salary and benefits will then be pro-rata.

Job Purpose
The Head of Finance and Operations (HFO) will play a pivotal role as a key member of LinkAble’s Senior Management Team, working closely with the CEO and the Head of Services and Quality. The HFO will lead the finance function, providing strategic insight, producing accurate financial reports, and pricing new contracts and tenders. This role is supported by a Finance Assistant and involves line management of the Recruitment and Retention Manager. Additionally, the HFO will oversee external HR and IT advisors to ensure the organisation operates efficiently and effectively.   The salary is up to £46k FTE pro rata for 4 days.

Finance

• Provide strategic financial leadership, ensuring robust oversight of all financial operations.
• Produce timely, detailed, and accurate monthly management accounts for the CEO and Finance Committee.
• Collaborate with colleagues to develop and maintain the Annual Budget, financial forecasts and projections.
• Manage and support a part-time Finance Assistant, while also recruiting and overseeing volunteers or finance trainees to assist with financial transactions.
• Administer payroll in collaboration with LinkAble’s outsourced payroll provider.
• Ensure compliance with financial regulations, including charity SORP, and uphold best practices in financial management.
• Maintain appropriate financial reserves in alignment with LinkAble’s reserves policy.
• Work closely with the Head of Services and Quality to maximise net income from the Surrey County Council contract.
• Manage the audit compliance and oversee the year-end audit process, ensuring timely and accurate provision of information to external auditors.
• Complete and submit statutory financial returns to regulatory bodies, including the Charity Commission, Companies House, Ofsted, and Local Authority Commissioners.
• Support bid and tender preparations by effectively presenting direct and indirect costs to funders, ensuring full cost recovery principles are applied.

People

• Ensure all HR policies and procedures are current, compliant, and aligned with best practices.
• Promote equality, diversity, and inclusion across all Recruitment and HR processes, ensuring hiring managers are well-trained in EDI and safer recruitment practices.
• Oversee the annual staff survey process, track outcomes, and monitor the implementation of action plans on a quarterly basis.
• Foster a positive and inclusive workplace culture, promoting teamwork, staff well-being, and professional development.
• Oversee training and development programs, ensuring all mandatory and specialist training is completed on schedule.

Governance and IT

· Play a leading role in the Digital Transformation Project, embedding new systems within finance and recruitment.

· Maintain and regularly review the charity’s Risk Register, proactively managing organisational risks with the Property, Risk and Compliance Committee.

· Lead on GDPR compliance, ensuring high standards of data protection, information governance, and confidentiality.

· Develop and monitor key performance indicators (KPIs) to assess organisational performance, providing insights and recommendations to the CEO and the Board.

· Oversee the collection, analysis, and reporting of management information, ensuring Trustees and the Senior Management Team have a clear and accurate view of organisational performance.

· Be a proactive and effective communicator, fostering collaboration across teams and demonstrating flexibility and innovation in problem-solving.

Job Description: Head of Services and Quality

LinkAble supports people with a learning disability and autistic people to create the life they want to live by providing opportunities that develop skills, confidence and lasting friendships. We operate from our accessible centre, The Link, in Woking, and within the community.

After a period of growth, we are forming a Senior Management Team (SMT) to guide our next phase of development. We are seeking a Head of Services and Quality (HSQ) and a Head of Finance and Operations (HFO) to work alongside the CEO.

Overall Aim

We are looking for an exceptional individual to join our SMT as HSQ. Working with the CEO and HFO, you will shape strategy, inspire positive change, and lead service delivery teams, fostering a culture of excellence and collaboration.

You will ensure services meet local authority contract targets, internal KPIs, and deliver outstanding outcomes for the people we support. You will drive continuous quality improvement and create fair, transparent processes that value and support staff.

About the Role

The HSQ will oversee all Children’s and Adults’ Services, supported by an Adult Services Manager, Afterschool Club Manager, and two Team Leaders. You will directly lead Children’s Services, including playschemes, social groups, afterschool clubs, and overnight breaks.

Key priorities

Include building a skilled, motivated team of playworkers and sessional staff through training, coaching, and support. You will also oversee financial management of services with the HFO, ensuring sustainability and compliance with local authority contracts. You’ll gather data and feedback to evidence our impact and report on KPIs to the CEO and Trustees.

You will work with the Office Manager to embed our Health and Safety Framework and identify resources to enhance service user experiences.

Key Responsibilities

Leadership and Strategy

• Inspire a culture of continuous improvement.
• Contribute to strategic planning aligned with LinkAble’s mission to ensure sustainability of services
• Report quarterly to the Board on service improvements.

Services Management

• Oversee all services, leading the services management team.
• Directly manage Children’s Services and oversee Adult Services.
• Ensure clear communication, accountability, and staff development.

Team Development

• Work with the Talent Acquisition and Retention (TAR) Manager to recruit and support staff.
• Ensure robust induction, training, and coaching for playworkers and sessional staff.
• Promote equality, diversity, and career progression.
• Monitor staff retention and engagement.
• Ensure health and safety practices are followed.

Service Quality

• Drive continuous improvement and person-centred support planning.
• Develop diverse activity programmes for service users.
• Embed co-production to meet service user needs.
• Implement inclusive communication strategies and crisis intervention training.
• Conduct observations and audits to enhance quality.
• Incorporate feedback from service users, families, and staff.

Financial Management

• Develop and monitor service delivery budgets with the CEO and HFO.
• Support fundraising by identifying projects and developing funding proposals.
• Ensure income and expenditure align with contract requirements.

Contract Management

• Ensure compliance with local authority contracts.
• Build relationships with Commissioners and stakeholders.
• Support tender applications for new contracts.
• Collaborate with health and social care professionals.

Compliance and Best Practice

• Keep service-related policies up to date.
• Ensure safeguarding, health and safety, and quality standards are maintained.
• Implement evidence-based practices like Positive Behaviour Support and Active Support.

General

• Follow LinkAble’s policies and procedures, with a focus on equality and diversity.
• Undertake training for continuous professional development.
• Support fundraising events and other duties as needed.

About You

We seek a caring, driven leader with experience managing teams in health, social care, or charity settings. You should have a strong track record in both strategic planning and hands-on service delivery.

The ideal candidate will understand high-quality, person-centred care and bring excellent organisational, communication, and leadership skills. 

A flexible, ‘can-do’ approach, coupled with a commitment to LinkAble’s values, vision, and dedication to equality, diversity, and inclusion, is key. Some weekend and school holiday working will be required (to be discussed at interview).

Bristol & Weston Hospitals Charity has been doing great things for ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) for more than 50 years.

Each year we bring joy, comfort and hope to millions of patients and 15,000 NHS staff through the work we do. From major capital builds to sensitive and calming spaces for bereaved parents. From gardening sessions for dementia patients to innovative equipment to treat cancer, we’re here with full-hearted goodness from first breaths to final goodbyes and every day in-between.

It’s always an exciting time to join our charity – but even more so right now as we launch our ambitious new five-year strategy. We’re looking for a Head of Philanthropy & Partnerships to lead the Philanthropy, Corporate and Hospital Partnership teams to achieve sustainable income growth, making even more impact for patients in our UHBW hospitals.

A strategic leader and successful fundraiser in your own right, you’ll be able to lead by example, taking responsibility for your own portfolio of key contacts. You will be an excellent and inspiring leader, who can act as coach and mentor to the team at the same time as being an effective manager. You will know how to develop compelling and credible propositions, bids and pitches that bring new and repeat significant support to the table. Alongside this, you’ll be experienced in delivering exceptional stewardship plans that ensure long term support and raising money for capital appeals.  Above all, we’re looking for someone who bring energy to this incredibly special role, have the ability to build strong connections and have a passion for their work and making a difference.

Chances are we all know someone who has needed an NHS hospital at some point in their lives or have been a patient ourselves. An individual who lives and breathes our values and behaviours and stands alongside the NHS will shine in this role. You’ll talk with passion about your proven track record in delivering substantial and sustained charitable income and how you did this across a variety of sources and nd you’ll know how to inspire others with your leadership, setting out a clear vision for income generation and how we implement our plan to achieve it.

Full Time | Permanent | c.£60,000 per annum plus benefits | Location: Hybrid (Bath)

We’re a dedicated, inspiring, and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. We’re also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us comfortably above the charity benchmark and we want to attract the brightest and the best to help us beat this condition and change society for the better.

As Head of People and Culture and reporting to the Corporate Services Director, you will play a pivotal role in providing leadership and oversight on the development and delivery of the People Plan, encompassing HR policy and process, talent acquisition, employee engagement, performance, training and development, reward and recognition. This is a Leadership position and you will contribute to organisational learning and strategy development and engage regularly with the Senior Leadership Team.

You will lead a small HR team (HR Coordinator and HR Administrator) and work collaboratively across the charity, acting as a business partner as needed to line managers at all levels, with a view to identifying barriers to performance and providing solutions. You’ll be the operational lead for Trustee recruitment activity and support the Trustee appraisal process. You will steward an organisational culture which supports effective behaviours and ways of working, while aligning with the charity’s values, mission and vision and you will be comfortable working at both a tactical and strategic level and, where necessary, challenging status quo thinking and promoting new methods.

• Are you a CIPD qualified HR generalist with extensive leadership and management experience who is used to working both at a tactical and strategic level?
• Do you have significant and proven experience of leading and managing HR functions and teams to deliver best in class service?
• Do you have sound and up-to-date generalist understanding of HR and organisational development practices, including change management, resourcing, compensation and benefits, policy development, complex employee relations and of UK employment legislation and regulations?

If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

Location hybrid, attending our central Bath office at least a couple of times each week (40% of your time each month).

Start date: Applicants need to ideally be available to start from w/c 16 June 2025.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.

Want to know more? For more details on this exciting role, please download the job description.

The closing date is 17 March 2025 (5pm).
First round interviews expected to be 26 March 2025. Second stage interviews expected to be w/c 7 April.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date and so we encourage you to apply as soon as you can.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

No agencies please – we are currently committed to sourcing candidates directly for this position and any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent.

REF-220141

This is an exciting and important role in the life of Orchards. The successful candidate will roll their sleeves up and combine a passion for our vision and ethos with a desire to drive and uphold organisational excellence. You will have the opportunity to make a significant difference in a short space of time, with a direct impact on achieving our vision to see more women free from sexual exploitation through our Operations, HR, Finance, ITand systems.

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
• user involvement projects that help organisations improve what they offer by listening to people who use their services
• local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
• innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

This role is deputy to the Head of Service Delivery.  In this role you will take shared responsibility for the effective leadership of our services.  You will play a pivotal role in developing and delivering impactful services that deliver meaningful outcomes for individuals and communities. The post-holder will be responsible for:

• Providing leadership to service managers
• Ensuring quality assurance across the organisation
• Project management and oversight.
• Supporting outcome and impact measurement and reporting. 
• Effective engagement with stakeholders,
• Managing the single point of access
• Deputising for the Head of Service Delivery
• Acting as a designated safeguarding lead 

Role & responsibilities

Leadership

• Leadership and development for service (currently advocacy) managers across the organisation.
• Support with recruitment of managers and team members
• Ensure managers receive regular and effective supervision, feedback and coaching. 
• Monitoring, development and delivery of services and contracts ensuring positive outcomes  for service users.
• Ensure all service areas comply with all internal, contractual and legal policies and requirements.
• Support managers with financial and budget management. 
• Develop and maintain effective relationships with commissioners, funders and other professionals
• Managing the referral pathway and associated team to ensure a smooth, supported and efficient service and line managing Single Point of Access Staff

Deputise for Head of Service

• Presenting a visible, compassionate and inclusive leadership presence.
• Lead a culture of inclusion, excellence and accountability
• Supporting Senior Leadership team to deliver our new strategy.
• Act as designated safeguarding lead in HOSD’s absence, including offering support and guidance to staff across the organisation and to review Safeguarding data on CMS when required.

Service development and implementation

• Work with business development to identify and develop opportunities for development.
• Support with completion of bids and proposals, including preparation of method statements.
• Mobilise new services within agreed timescales, working closely with commissioners to provide a seamless transition for the people we support and staff members.
•  Embed a robust service plan after initial implementation phase, providing support to managers so service areas comply with contract.

Quality Assurance

• Work with HoS to develop and implement an outcome framework across all our services. 
•  Work with HoS to ensure all data is recorded correctly including the auditing of CMS
•  Analyse and report on data as required to demonstrate outcomes and impact.
• Run monthly reports on CMS to monitor performance and support managers to resolve performance related issues.
• Support managers with service development plans to ensure continuous improvement.
• Run quarterly reports to ensure that key monitoring dates are met.
• Work closely with HoS to develop a quality assurance framework based on quality standards.
• Support managers to capture qualitative data.

Knowledge, skills & experience

• At least 4 years’ experience managing and developing staff within advocacy services or services that support people with health and social care needs
• Experience of demonstrating impact and quality in your work
• Independent Advocacy Diploma preferably in IMCA and Care Act. Successfully completed the IAQ module on managing an advocacy service (or prepared to gain this within 6-12 months).
• Extensive experience of non-instructed advocacy
• Understanding of issues related to diversity and equality of opportunity and a genuine commitment to developing inclusive practice
• Effective communication and coaching skills to help people reflect & develop.
•  Ability to motivate and develop a positive, honest and open team culture.
•  Experience in recruiting, TUPE, induction, appraisals and giving robust regular supervision and informal support including addressing performance issues.
• Experience of analysing data and writing clear, concise reports.
• Time management skills to make sure reporting and contract compliance are addressed within agreed timescales.
• Problem-solving and decision-making skills.
• Experience of building effective working relationships with a range of stakeholders
• Experience implementing services and defining service design and specifications. 
• Excellent project management skills and experience.
• Passionate about supporting people to have their voices heard, feel in control of decisions about their lives and have their rights upheld.
•  IT skills including database experience.
•  A track record in supporting people to embed robust safeguarding policies that support a person in the most person-centered way possible.
• An excellent understanding of national legislation and policy relating to adult safeguarding.
• Excellent presentation skills.
• A good knowledge of advocacy standards.
• The ability to manage change which inspires staff to work together to develop their practice. 

Everyone at The Advocacy Project needs to show values and attributes which help in our mission to give an outstanding service to the people we support and be an excellent place to work. You must:

• Be part of a team to make the organisation a great place to work.
• Participate in personal & organisational development, including team meetings / training.
• Continually look for evidence of strengths and areas of development. Be open to requesting and taking feedback to support your development. Ask for support if you don’t know the answer or need help in a particular area.
•  Contribute to organisational reporting and communications.
•  Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.