Head Of It Service Delivery Jobs in Home Based

Position type: Permanent. Full time, 37.5 hours per week. Flexible working will be considered. 

Responsible to: Head of HR (with matrix management by Volunteer Development Manager & L&D Manager)

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall

Role purpose:

The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.

This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, wellbeing, volunteers and learning and development within the humanitarian sector.

Who are we looking for? 

We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.

As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.

This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.

Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.

Main role and responsibilities

This role will primarily provide administrative support for the day-to-day running of the HR Team as well as delivering administrative tasks for the Learning & Development (L&D) Team and Volunteer Development Manager. This role will also support ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.

Duties will include but not be limited to:

· Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.

· Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.

· Generate and report on monthly and quarterly people metrics.

· Management of the HR inbox and timely response to queries.

· Assist with HR project and strategy work

· Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.

· Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.

· Support internal communications including organisational updates, wellbeing, and staff newsletters.

· Diary management support for the Director of People

· Note-taking and meeting preparation

· Support office events and initiatives in person and online

· Assist with background checks – including references and DBS checks.

· Administration of H&S requirements (including DSE Assessments).

· Coordinate the logistics and administration for our residential programmes including venue booking, travel and accommodation booking, and sourcing volunteer support.

· Support the administration of the Learning Management System (LMS)

· Manage the incoming communication from the organisation to the shared inbox to ensure all requests are dealt with in a timely and professional manner.

· Support the administration of L&D solutions including participant management, scheduling and attendance tracking.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Interviews for the role are scheduled for 18th and 19th November. 

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King'sTrust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our employer partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King'sTrust Team and let’s make magic happen!

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We are a Stonewall Diversity Champion and an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

Please click apply to visit our careers portal and see our candidate pack for this role. 

About Mental Health Innovations (MHI)

Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.

Job Purpose:

To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.

Key Responsibilities 

• Ask for and check references for new volunteers
• Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
• Follow up with prospective volunteers to encourage them to apply
• Work with the Communications team to promote volunteering opportunities online
• Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
• Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
• Check the status of volunteers who are part of the relevant Update Service
• Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
• Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
• Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
• Liaise with our selected external provider for any queries 
• Escalate disclosures to a panel for review, if required
• Accurately update outcome information for each volunteer
• Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete 
• Utilise tools such as Jira, Salesforce and effectively
• Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
• Undertake other ad-hoc tasks commensurate with the role as necessary

Essential Criteria

• High levels of patience, and willingness to carry out repetitive tasks
• Good all round computer skills
• Highly organised and meticulous attention to detail
• Ability to maintain confidentiality and exercise discretion 
• Troubleshooting skills and a logical approach to problem-solving
• Excellent communicator, both written and verbal, to a wide range of audiences
• Experience of recruiting, supporting and working with volunteers 
• Flexible approach to work, with a willingness to work occasional evenings
• A team player

Desirable Criteria 

• Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
• Be creative and an innovative thinker 
• Working knowledge of one or more of these tools/products:

• • Salesforce
  • JIRA
  • G-suite

• Knowledge of GDPR (main concepts and principles)

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 11 November 2024.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.

A job description and application form can be downloaded from our website

The Education & Training Manager will be responsible for grant managing the day-to-day aspects of commissioned Education and Training programmes.

They will work with partner organisations to create tailored training plans, and commission education and training programmes to deliver those plans.  They will monitor training program effectiveness, manage related funding budgets, and stay updated on relevant training trends. 

They will support the Head of Education and Training with the ongoing development of GambleAware’s approach to education and training of professionals across the sector and in adjacent sectors. Assisting in the identifying and assessing relevant training needs of professionals working with people experiencing gambling harm.

Working across the organisation with colleagues to identify education and training needs arising from new research, new stakeholder groups, policy change, advancements in treatment or legislative changes, for example. Supporting matrix working both in their capacity of managing and supporting programmes of work. 

We are seeking a Trust & Property Manager to join our team, based in Nottingham.

The Congregational Federation is an Association of Independent local churches whose mission is to equip, enable, engage and empower the churches in their mission to proclaim the gospel of Jesus Christ. It came into being in 1972 following the apportionment of the assets of the former Congregational Union in England and Wales. The object of the Federation is the advancement of the Christian faith.

This is a significant opportunity to join this Christian charitable organisation whilst working in a varied and interesting environment.

We are seeking to appoint a highly motivated Christian who will have the responsibility for ensuring that the trust and property needs of the Congregational Federation (CF) and Congregational Federation Ltd are met to a high standard and in line with the ethos of Congregationalism.

If successful, you will offer advice to member churches and manage all properties held.  You will work as part of a team of staff and volunteers of the Congregational Federation to advance its work and aims.

We expect the candidate to have a proven track record in successful property management and experience of working with legal and charity trusts, significant experience in managing budgets and evidence of strong self-motivation supported by highly effective communication, negotiation and data management skills.

There is a genuine occupational requirement that the post holder is a Christian.

Benefits include:

• Five weeks’ holiday plus bank holidays
• Christmas closure
• Employer pension contribution of 10%

For further information and details on how to apply, please visit our website via the ‘Apply’ button and download the full Job Description.

Closing date: 9am on Monday 4th November 2024.

Interviews: Wednesday 20th November 2024.

Please note, applications made after the closing date will not be considered.

As an Equal Opportunity employer, we positively encourage applications from people of different backgrounds. All our jobs are filled in line with our equal opportunities and diversity policy, which is available upon request.

No one should feel alone when diagnosed with primary bone cancer (PBC). The Bone Cancer Research Trust strives to provide a supportive network for all PBC patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, many patients have never heard of it before they are diagnosed, and therefore access to reliable information is hugely important. The Bone Cancer Research Trust are the only charity to provide detailed information on all types of primary bone cancers and tumours. Our information has also won a British Medical Association award. 

The Health Information and Content Manager will be responsible for the charity’s information provision, ensuring it is relevant, evidence based, accessible and meets the needs of everyone affected by primary bone cancer.  Leading on both the maintenance of the formal production process and the development of new resources across different formats, including video and webinar content.

This is an exciting opportunity to work with a range of stakeholders, including primary bone cancer patients, their families and friends, healthcare professionals and researchers to ensure that every patient facing a diagnosis has access to the information they need and in a format that they can easily understand and use.

Wimbledon Guild is a community charity offering practical help and support, so people in Merton never have to face life’s challenges alone. 

Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.

Our BACP accredited Talking Therapies department has been running for over 40 years and we are historically known for providing long term psychodynamic therapy. Due to the success of the department, we have recently secured long term funding to meet the emerging needs of the local community. We have developed new and more accessible services which now include emotional support groups, psycho-education workshops and short-term counselling.

The purpose of the job is to provide a professional reception service to all clients at our talking therapies services reception, and to carry out general administrative functions that support the Talking Therapies Office Manager and contribute to the smooth running of the charity. The receptionist/administrator is the first point of contact at the Counselling Services reception for many people and therefore needs to be warm and welcoming, a good communicator and able to respond professionally to a very varied range of callers, including people with communication difficulties or those in distress.

We would be really interested to meet with applicants who have experience of how services work either in a charity or similar service. Wimbledon Guild is a friendly and welcoming place, and we really value team and cross departmental working.

The closing date for applications is Friday 25th October at 9am. The interviews will take place on the Friday 8th December.

Job Title: Navigator

Location: Solent (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area. 

Contract:Two years fixed term

Salary: £32,208 per annum full time

Hours: 37.5 hours full time

The Poppy Factory’s team is growing! Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with. 

If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. 

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.

• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.

• Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.

• Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.

• Competitive salary and benefits package including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team building throughout the year.

• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London

• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

• Be part of an iconic charity with a 100-year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jim Maskell, Partnership and Development Manager.

For an informal conversation about the role, please contact Jim Maskell.

The closing date for applications will be 27 October 2024. Please note, we are unable to accept late or incomplete applications.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation.  We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.

As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets.  You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.

This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.

Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.

Applicants must be able to work within the Christian ethos of The Salvation Army.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Closing date: 10th November 2024 at 23.59pm

Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early. 

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. 

Appointment subject to satisfactory references and proof of right to work in the UK. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Job Title: Evaluation Manager

Salary: £37,500

Contract Type: Permanent

Working location: Full-time, 35 hours per week, although 4 days / flexible hours may be considered

Working location: Remote. This post holder will be based at home, with office visits approximately once a month, and department/organisational away days which will be discussed with Line Manager. The role may involve some occasional irregular travel to visit schools, attend events and represent Magic Breakfast at meetings throughout the UK.

Reporting to: Head of Impact and Insights

Direct reports: Insights Officer

JOB PURPOSE 

The newly formed Impact and Insights Team exist to provide research, insights and evidence; helping Magic Breakfast to achieve our mission of ending child morning hunger now and for good. The Evaluation Manager is key role within the Impact and Insights Team, responsible for evaluating the service delivery programme at Magic Breakfast – this includes evaluating new pilot approaches, assessing the impact, driving continuous improvement and shaping our offer enabling us to tackle child morning hunger today. 

The Evaluation Manager is pivotal in spearheading the strategic planning, delivery and dissemination of Magic Breakfast’s day-to-day evaluation activity, as part of the wider Impact and Insights Team’s approach to communicating research, evaluation and insights. They will hold responsibility for planning, coordinating and delivering a comprehensive programme of evaluation projects to support evaluation and impact measurement, continuous improvement, business development and communication. Our ideal candidate for this role will have experience in social research or programme evaluation.

KEY RESPONSIBILITIES: 

• Plan and manage a comprehensive programme of evaluation across Magic Breakfast’s provision. 
• Work collaboratively with colleagues and funders to develop and deliver an effective, achievable evaluation plan that will make a difference for children and young people. 
• Optimise Magic Breakfast’s evaluation infrastructure to meet the demands of internal and external stakeholders. 
• Integrate the voice of lived experience into our evaluation by actively listening to and incorporating the insights and feedback from our beneficiaries. 
• Assess and improve evaluation support and outputs provided, adapting approaches to improve

Please see attachement for full job description

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work. Some of our benefits include:​

Please see our job pack for more details

APPLICATION PROCCESS

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Should you have questions about the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com

Close - 27th October 2024

Shortlisting - 28th-30th Oct 2024 

Interview 1 - 6th and 7th November 2024

Interview 2 and informal interview -  13th November 2024

We transform loneliness into connection in Tower Hamlets, and with your help we could reach so many more people. As a self-starter with bags of initiative, you are a good all-rounder who is super organised yet open to change. You’ll enjoy autonomy to develop and build your projects, while benefiting from supervision and support. This varied lynchpin role won’t suit you if you have limited work experience, like each week to look the same, want a large organisation with structured progression pathways, or need to know every detail of the job upfront. Part of the role is to anticipate issues and stay one step ahead. This role was created to support our growth, and to fulfil it, you will ensure the smooth-running of our projects and operations, manage events, assist GCP’s Director in their work, support on finance and recruitment and expand our capability as a small but growing organisation.

Job Title: Navigator

Location: NHS Trust Swansea Bay (Swansea, Neath, Port Talbot) (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area. 

Contract:Two years fixed term

Salary: £32,208 per annum full time

Hours: 37.5 hours full time

The Poppy Factory’s team is growing! Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with. 

If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. 

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.

• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.

• Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.

• Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.

• Competitive salary and benefits package including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team building throughout the year.

• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London

• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

• Be part of an iconic charity with a 100-year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jim Maskell, Partnership and Development Manager.

For an informal conversation about the role, please contact Jim Maskell.

The closing date for applications will be 27 October 2024. Please note, we are unable to accept late or incomplete applications.

Click here to apply for the role of Navigator (Swansea Bay)

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

StreetGames is an innovative UK charity committed to transforming the lives of children and young people from low-income, underserved communities through the power of sport and physical activity.

We are seeking a Director of Finance and Resources to drive Streetgame's strategic financial management, HR, IT, and governance functions. The postholder will be responsible for ensuring probity and due care and attention in the day-to-day and strategic management of StreetGames' finances. They will line manage a team of staff providing Finance, Business and IT Support to the organisation and will influence the work of other teams and budget holders in relation to financial planning, management and monitoring.

• £70,000 - £80,000 yearly
• National role with flexibility
• Directly influence the strategic direction of a StreetGames

The Role:

As the Director of Finance and Resources, you will:

• Provide strategic direction for the finance function, ensuring compliance with legislation and industry best practices.
• Oversee the management, monitoring, and reporting of diverse income streams.
• Collaborate with the Executive Team to develop and direct financial strategies and set income and fundraising targets.
• Lead the development and execution of the annual financial planning process and cash management strategies.
• Act as the primary officer for the Finance and Resources Committee, ensuring effective oversight.
• Provide strategic financial input for bids and contract negotiations.
• Ensure appropriate and proportionate internal governance standards.
• Administer Board, Finance, Audit, and Fundraising meetings, ensuring timely and accurate information and record-keeping.
• Oversee Board recruitment and induction processes to enable Trustees to provide strategic leadership.
• Ensure compliance with governance expectations of external funders (e.g., Sport England, Sport Wales, Welsh Government, Ofsted, ESFA).
• Manage StreetGames resources to support efficient and effective service delivery.
• Ensure compliance with legal obligations related to HR, Health & Safety, IT security, data management, and insurance.
• Oversee the human resources function, including maintaining an up-to-date Employee Handbook, developing and implementing HR policies, recruitment, and employment contract management.
• Effectively manage team members, ensuring completion of appraisals, regular performance management, and professional development support.

The Candidate:

We are looking for a Director of Finance and Resources who:

• Has a senior-level financial management background with CCAB, ACCA, ACA or CIMA qualification - desirable but not essential
• Has strong leadership skills with ability to lead high-performing teams and operate at different levels, including with Board members
• Has extensive background working in financial accounting and management within a charity.
• Is knowledgeable about SORPS and relevant charity legislation.
• Possesses excellent analytical and interpretive abilities.
• Has a background working in developing and monitoring financial strategies.
• Is skilled in supporting the development of funding bids and proposals to ensure cost recovery
• Has a background leading diverse functions.
• Has exceptional project management, organisational, and IT skills.
• Has a background managing a high performance team.

The Package:

• Hybrid working
• Great work-life balance
• Access to free counselling and support services
• Enhanced family friendly benefits
• Company socials
• Eye care allowance
• Cycle scheme
• Pension scheme of up to 8% employer contributions
• 25 days annual leave plus bank holidays
• 2 Volunteering days per year

The Director of Finance and Resources will receive an annual salary of £70,000 - £80,000. This role includes comprehensive benefits such as pension contributions, holiday entitlement, and opportunities for professional development. You will play a crucial role in shaping the financial and operational success of StreetGames.

Our mission is to provide sporting opportunities to disadvantaged communities, ensuring that everyone has the chance to enjoy the benefits of an active lifestyle. We are a passionate team committed to making a difference.

If you are a strategic thinker with a passion for finance and a commitment to making a positive impact, we would love to hear from you.

To apply for this role, you will need to first register your interest by submitting your CV. Your CV will only be used for information purposes and will not be relevant in the application process. You will then be emailed a response containing a link needed to answer some work-related questions. Our goal is to assess your approach to a problem and better understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by a diverse panel.

We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.

The closing date for applications is Friday 8th November 2024 at midday, and the deadline for submission of the work-related questions is Monday 11th November at midday.

If you have any accessibility requirements or would like to understand our process further, please contact

Similar roles include Finance Director, Chief Financial Officer, Head of Finance, Financial Controller, or Finance Manager.