Head Of Digital Jobs in Hammersmith, Greater London
As a Digital Creative at Forward Action, you'll be at the forefront of creating compelling, action-oriented work that drives real-world change. You’ll bring your expertise in copywriting, content creation, creative strategy, and delivery to life as part of a nimble three-person project team, working alongside a Digital Strategy Manager (DSM) and Digital Strategist (DS).
Together, you’ll cover everything needed to deliver high-impact projects that inspire action, renew and grow partnerships, and make a difference for the causes we support, including established non-profits like Oxfam and Greenpeace, and evolving organising like BiteBack 2030 and the Palestine Solidarity Campaign.
As the creative lead in your team, it’s your role to ensure that our work consistently shines - whether you’re leading on creative yourself or guiding teammates to deliver to the highest standard. You’ll also play a key part in shaping how our creative approach evolves, harnessing the potential of new channels and trends while ensuring every piece of work is rooted in strategy and designed to deliver results for our partners.
What You’ll Do
Creative Strategy
- Collaborate with the Head of Creative to shape creative strategies that meet partner goals - whether that’s designing a high-converting engagement journey, framing Facebook ads, or mapping out a storytelling email campaign.
- Lead internal brainstorms to unlock the creative potential from your colleagues and develop innovative concepts for everything from lead generation tools to email appeals, always putting our partners’ goals and audiences at the heart.
Creative Development
- Working with DSMs and the Head of Creative to design and co-facilitate creative workshops with partners, using Mural and other tools to spark innovative ideas, while you turn those ideas into impactful creative that drives change.
Copywriting
- Craft clear, compelling copy that mobilises supporters across channels - emails, ads, engagement tools, handraisers, and more. Your words will drive action and deliver results.
- Manage partner feedback with ease, ensuring edits improve the final product while staying true to our data-backed best practices.
Content creation
- Deliver visually engaging static and video ads using tools like Canva.
- Experiment with developing new content types to meet new trends and technologies.
AI Prompt Engineering
- Use effective AI prompting and programmes to streamline creative processes, save time, and enhance outputs.
Ads Setup & Management
- Build and manage ads (primarily in Meta), ensuring targeting strategies are effective and always optimised for impact.
Builds & Page Setups
- Set up and quality-check landing pages in platforms like Engaging Networks, Impact Stack, and Blueprint (Forward Action’s proprietary platform), coordinating with Forward Action and partner tech teams on more complex builds to ensure seamless launches.
Reporting & Data Analysis
- Analyse data from sources like Google Analytics and Engaging Networks, using insights to refine and optimise creative approaches. Your recommendations will help partners achieve bigger and bolder results.
Co-owner Contributions
- Bring your creativity and insights to all-team meetings, actively supporting our collaborative culture and ensuring everyone’s voice is heard.
- As an employee owned company, every team member is also a co-owner and expected to play an active role in Forward Action’s strategic development and marketing.
- Deliver on Forward Action’s commitment to creating an anti-oppressive culture, for our co-owners and our partners.
What We’re Looking For
- 1+ years’ experience of writing and creating action-orientated digital content for campaigning or fundraising.
- A proven track record of writing content that drives action and achieves campaign goals.
- Understanding of email and social ads best practice, with experience of applying it to deliver results.
- Expertise in social media ads, email strategy, and creating engaging content that mobilises people.
- A creative thinker with the ability to come up with new and engaging ideas that have cut-through.
- Strong project management skills with the ability to juggle priorities and manage feedback in a fast-paced environment to meet multiple deadlines.
- Passion for using digital tools to build a fairer, more progressive society.
- Enthusiasm for digital channels for communications, following trends and identifying how innovations can be harnessed to achieve social progress.
- Nice-to-Have Experience
- We know no one can bring every skill - here are a few extras that would be great to see:
- Familiarity with the charity sector or digital mobilisation.
- Experience with platforms like Engaging Networks, and building or managing paid social campaigns.
- Design and video editing skills for Instagram, TikTok, and other platforms.
- Basic HTML skills and comfort with mass email campaigns.
- A solid understanding of online user experience (e.g. how to lay out a web page to improve conversion rates)
- Experience working in the charity sector and / or experience working in an agency environment
At Forward Action, we’re committed to building a diverse and inclusive team. We believe that a variety of backgrounds, perspectives, and experiences strengthen our ability to create impactful work. If you’re passionate about what we do and excited about this role but don’t meet every qualification listed, we still encourage you to apply. We welcome applications from people of all backgrounds, particularly those from underrepresented groups, and are focused on building a workplace where everyone can thrive.
Contact
If you want any more information about the role or just to have an informal chat about what to expect before applying, please reach out to our Head of Creative at anya@forwardaction. uk
Starting salary: £30,502 (outside of London, with a £3k annual travel bursary)/£34,162 (inside London) Under our Employee Ownership Trust model, all team members will also receive an equal share of the profits each year. The amount will depend on how much profit is made.
Contract Term: This is a permanent, full time contract.
Hours: We work a 30-hour 4-day week, from Monday to Thursday. Please note - as this is a full time role, you are not permitted to undertake any additional regular paid work on the Friday.
Location: You can work remotely from anywhere in the UK or use our office in London Fields, East London. You will need to be able to come to London once or twice a month for in-person meetings, otherwise most of our meetings are held via video conferencing and all our workflow is built to be remote-first.
Other benefits and policies: We offer five weeks of holiday a year plus the week between Christmas and New Year, a generous parental leave policy, flexible working options and a good work-life balance, including our four day week. Forward Action is an employee owned company, so all employees are co-owners, who have an active voice in the direction of the company, and share in its successes.
Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.
Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.
Key Responsibilities
- Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
- Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
- Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
- Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
- Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
- Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
- Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
- Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
- To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
- Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
- Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
- To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
- To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
- Travel to meetings in the UK and overseas where necessary.
Staff Benefits
- Hybrid Working (1-2 days per week at the UK Office)
- Season Ticket Loan
- 1-day additional holiday each year to a maximum of 30 days annual leave
- Additional days off over the Christmas period
- Cycle to Work Scheme
- Enhanced maternity and sick pay benefits, subject to length of service
- 6.1% employer pension contribution
- Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
Application Process
Submit your CV for review and we will be interviewing candidates on a rolling basis, with first interviews held in person at our UK office.
The full job description and person specification is provided as a PDF with this job advert.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Forces Employment Charity is seeking a dedicated Communications Officer on a 10-month maternity leave contract to join our lively MarComms team. You will be focusing on providing both digital and traditional marketing support to the programmes that provide employment advice and guidance to UK Armed Forces veterans.
Role: You will be responsible for raising and sustaining the profile of the Forces Employment Charity’s Ex-Forces Employment programme and Veterans Support Programme, with potential and current clients, employers, and other partner organisations. The post holder will play a vital role in the marketing team and will be the first point of contact for staff from both teams.
Each comms officer has a ‘strength’ in lead of a particular area of MarComms. In this role, you will lead in-house digital content creation across the organisation. The wider team will work collaboratively with you to support production and other team members as required.
The role reports to the Marketing Manager. It is a temporary full-time position to cover a 10-month maternity leave period. It is 35 hours per week, Monday to Friday and pays £28,500 Pro Rata. The successful candidate will be working on a hybrid basis with occasional travel to the headquarters in central London (an opportunity to work with the MarComms Team in the office).
Principal Responsibilities:
· Proactively acting as the MarComms designated contact for the Ex-Forces Employment Programme and Veterans Support Programme and their communications and marketing requirements.
· Co-ordinating and producing the MarComms digital content such as vox pops for internal and external events by conducting insightful interviews, short video clips, and editing seamless productions to coordinate and produce MarComms digital content, such as vox pops, for internal and external events.
· Virtual and in-person event support.
· Supporting the Marketing Manager and coordinating the team’s contributions towards the established MarComms ‘Topic of the Month’ (TotM) framework. Align content pieces across the department, such as creating articles, social posts, newsletters, case studies, etc, to ensure the delivery of consistent messaging.
· Scheduling content on social media channels (currently X, Facebook, LinkedIn, Instagram) using content management software. Including uploading and publishing videos onto YouTube.
· Recording, drawing and analysing insights from social media, campaign work to continually review and evaluate and adapt your output.
· Creating online and offline content, including written articles and still/motion graphics.
· Website page and post updates, working with website lead - the Head of Brand and Marketing.
· Supporting the Customer Engagement Manager with producing email newsletters and required content.
· Assisting the Head of Brand and Marketing by ensuring the correct use of the Forces Employment Charity’s brand guidelines internally and externally.
· Collaborating with external communication managers from delivery partners and stakeholders as required for joint working initiatives.
· Acting as a brand guardian for your team’s programme presentations using established brand templates, guidelines and writing style guide.
· When required, undertaking other tasks in support of the Forces Employment Charity’s wider work.
Essential Competencies:
· Experience in creating content for on- and off-line channels.
· Ability to draw and analyse insights from social media/YouTube platforms.
· Excellent written English.
· Proficiency in utilising recording equipment to capture high-quality visuals.
· Experience using editing software, e.g. Premier Pro.
· Experience using design software, e.g. Canva.
· Experience using social media scheduling software.
· Proven ability to deliver outcomes by demanding time and quality targets and to deal with conflicting priorities calmly and appropriately.
· Excellent internal and external relationship-building skills.
Desirable Competencies:
· Empathy with and a good understanding of ex-Forces personnel and the challenges they can face.
· Experience in creating paid social media campaigns.
· Experience of working within a charity.
· Experience in working with creative agencies and freelancers.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 3 November 2024.
Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
WCM/COMMS/FR/UK-R1
Position title:
Website Content Manager
Reports to:
Head of Digital
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
OR
Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.
OR
Remote / Hybrid
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £39,500.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)
Application Process & Closing Date:
Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.
Ensure the Vacancy Reference Code is added within the Subject line of the Application Email.
Approx. Interview & Role Commencement Date(s):
Interviews: ASAP – as and when we find a suitable applicant
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.
Job purpose:
The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.
Main responsibilities:
- Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
- Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
- Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
- Lead on creating and delivering our conversion rate optimisation strategy.
- Deliver a test plan of website content which optimises the user experience.
- Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
- Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
- Communicate website updates to the wider organisation.
- Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
- Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
- AOB the organisation sees fit for the role.
Person specification:
- A strategic thinker who will problem solve to deliver the website strategy.
- Project and time management skills including ability to implement test strategies.
- Proficient communicator with internal and external stakeholders.
- Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
- Detail orientated to provide complete and accurate content, some of which may need regular updating.
- Strong copywriter and storyteller.
- Previous Umbraco experience.
- Experience of SEO and SEM.
- Data driven and comfortable digging into analytics of website metrics.
- Experience working in a fundraising role.
Additional Requirements:
- Travel: Occasional travel may be required for meetings or events.
- Flexibility: Willingness to work outside of normal business hours when necessary:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The client requests no contact from agencies or media sales.
Our Head of Membership Services will lead the development and implementation of an ambitious membership strategy and engagement plan, ensuring our offer remains competitive and meaningful, meets our members’ needs, and is responsive to feedback.
In this senior management role, you will be responsible for strategic and operational leadership of the membership team, ensuring that members have a positive and engaging experience, that their voices and interests are heard within RCEW, and their interests represented in decision-making.
You will lead on supporting our members to work within the framework of the Rape Crisis National Service Standards (2024), producing and updating guidance and information as necessary and facilitate the sharing of best practice through peer support spaces.
We require the post holder to be female - Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. RCEW and local Rape Crisis Centres provide space where women and children who have experienced sexual violence and abuse are supported and can access services.
The client requests no contact from agencies or media sales.
Job description
Digital Communications Manager
Job Location: Hybrid, with two days a month working from our London (Victoria) offices and/or at our members’ events in line with the role. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world.
Holiday: 27 days per year, plus 3-day winter shut down, plus eight flexible bank holidays (annual leave is pro-rated to 0.6 FTE)
Hours: 22.5 hours per week (0.6 FTE)
About the Fair Education Alliance
The Fair Education Alliance (FEA) unites nearly 300 member organisations under a shared vision that no child’s educational success is limited by their socio-economic background. Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system.
Why we need you
Effective communications are crucial if we are to achieve our vision, and we need our digital communications to take centre stage. This is an exciting new role for someone who has experience in digital communications and marketing and wants to play a significant part in a small but influential organisation.
In 2024 we are redefining our Communications Strategy, and you’ll be at the heart of this change. Working with our Head of Communications and work area leads, you will manage and develop our digital channels to reach key audiences, drive engagement with our member organisations, and increase public awareness of educational inequality. You will have a creative and engaging approach to content creation, working closely with the Secretariat and Alliance members.
If you are a digital communications all-rounder, then this role is for you. In a typical day you could be speaking to our Youth Steering Group, creating content to support the launch of our latest report, building our email newsletter, or developing social media strategy to engage key policy influencers.
You will be equally at home managing day-to-day tasks, creating compelling content, and shaping strategy. You will be able to balance a data-informed approach with an instinct for good content.
What we’re asking of you
Leading the delivery of our brand and communications across all digital channels
- Create and deliver content across our social media channels that engages our audiences so we can achieve our objectives.
- Champion our members and their activities, involving members in content creation and digital campaigns.
- Work with area leads to develop and deliver organic and paid digital marketing campaigns and activities.
- Ensure our website is regularly updated with relevant and timely content.
- Manage our regular email newsletters, including our weekly Member Bulletin. Compile content, schedule contributors and build email campaigns.
Supporting development and delivery of communications strategy
- Support the Head of Communications and Senior Leadership Team to develop a sustainable, effective communications strategy.
- Develop channel strategies to grow audiences and increase engagement.
- Ensure digital communications activity is well planned, with clear objectives and metrics, in line with our communications strategy.
- Establish clear ways of working and guidelines, where appropriate, and ensure best practice is followed by staff and contributors.
Managing and monitoring our digital channels
- Monitor our social media channels, identifying opportunities and risks. Where appropriate, escalate risks to Head of Communications and agree mitigation.
- Regularly respond to comments and posts on our social media channels
- Ensure channel analytics are recorded and analysed, and learnings applied. Provide data and analysis for quarterly board reports, as well as monthly communications briefings.
- Monitor search engine performance and look for opportunities to create SEO-friendly content.
See attached Job Description for all essential and desirable skills and how to apply.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Digital Partnerships Coordinator’ on a full time, permanent basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The purpose of the role is to maintain existing and develop new partnerships with social media influencers, and digital publishers, to broaden the reach of Islamic Relief UK’s messaging and campaigns, as part of Islamic Relief UK’s wider influencer programme.
To raise funds for Islamic Relief’s life-saving programmes by leveraging new and existing digital partnerships.
The successful candidate must have:
- Demonstrable experience of implementing digital engagement and social media campaigns to garner support for a cause
- Understanding of the major technology-driven changes and trends affecting the online media and advertising industries
- Experience of creating convincing proposals, pitch documents and/or presentations to attract new partnerships or sponsorships
- Excellent written and verbal communication skills.
- Managing influencer marketing campaigns and/or campaigns with digital/social media publishers
- Recruiting high profile individuals and/or social media influencers to support marketing campaigns
- Developing digital content geared towards the British Muslim community
- Experience in live video production, and utilising live video to deliver engagement and communicate interesting and/or urgent messages to supporters and would be supporters
- Relationship and stakeholder management
- Negotiating and influencing, both internally and externally
- Understanding of charity/third sector marketing
- Be able to deliver presentations and sell new ideas at board level.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Digital Experience (DX) Programme Lead
Job reference: REQ000812
£54,657 - £60,000pa
Woking Surrey GU21 4LL /Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website
About the role
We’re looking to recruit a Digital Experience (DX) Programme Lead to help us deliver a transformed digital experience for our supporters, colleagues, and operations at WWF-UK, in a critical decade for the future of the planet.
As a DX Programme Lead, you will join us at the start of a significant digital systems investment programme (including CMS, and related digital capabilities), working across the organisation and with partners to create a best-in-class digital experience for our supporters.
You’ll be responsible for mobilising and communicating the vision for the programme, setting up its structure and project team, recruiting and managing suppliers, and collaborating with colleagues. As owner of the DX Programme roadmap, you will oversee delivery of agreed phases and work packages, align with other systems investment projects, engage stakeholders, ensure effective reporting and manage internal and external resources.
We’re looking for someone with:
· Experience in leading digital or systems transformation projects and teams across charity or private sector
· Strong understanding of digital technologies & their role in transforming the supporter/employee experience
· Used to leading & delivering major systems investment programmes, and using project management methodology
· Experience of delivering & innovating digital products/experiences
· Experience of digital and business strategy, and translating user needs into a roadmap for delivery
· Excellent stakeholder management, communication, influencing, relationship-building and interpersonal skills
· Experience in managing project teams and key suppliers, ensuring collaborative relationships that deliver programme objectives, within time and budget constraints
Benefits, rewards & location
The salary for this role is £54,657 - £60,000pa. We also offer a full benefits and rewards package including:
• Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
• Flexible working options
• 7.5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Application closing date: 20/10/2024
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Samaritans is looking for a driven and user-focused Website Manager to join our talented Digital Engagement team, for 12 months covering maternity leave. You will play a critical role in developing and optimising the content and functionality of our website to deliver impactful online services and information to our supporters, volunteers, and those in need of emotional support.
You will lead a small team and work collaboratively with colleagues and our external development partner to deliver products and campaigns that grow our reach and maximise conversions.
You’re a proactive and experienced digital specialist with a passion for using your skills to make a real impact in people’s lives.
• £40,500 – £42,000 per annum
• 12 months fixed term contract, covering maternity leave
• Permanent, full-time role (35 hours per week)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan ’25. This includes regular meetings with line managers, team and directorate meetings, new starter inductions and time spent with colleagues in other teams. This is around 2 days per month and further information can be found on our careers website.
Key Responsibilities
• Lead the Web team
• Manage and improve content and functionality for Samaritans’ websites
• Manage major projects
• Manage third-party suppliers, platforms and tools
• Increase our digital reach
• Grow digital maturity
• Analytics and reporting
Your skills and experience
• Strong understanding of digital marketing techniques, processes and best practice.
• Expertise managing a digital content production workflow.
• Experience managing web development processes, with experience of working in an Agile environment.
• Detailed experience working with and developing a CMS. Wagtail experience desirable but not essential.
• Experience of managing a high performing team.
• Demonstrable track record of successfully using data-led insights to support continuous improvement in a digital context.
• Knowledge of the digital sector: key trends, technology, ideas.
• Understanding of user experience principles and skilled at interpreting user behaviour.
• Knowledge of relevant legislation, regulations and standards and how they apply to monitoring digital performance.
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, please apply.
You’ll be asked to upload your CV and cover letter. Applications close Sunday 20th October. Video interviews likely to be held in the week commencing 28 October.
If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.
Digital Experience (DX) Project Manager
REQ000817
£42,573 pa
Woking, Surrey, GU21 4LL /Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
We’re looking to recruit a Digital Experience (DX) Project Manager to help us deliver a transformed digital experience for our supporters, colleagues and operations at WWF-UK, in a critical decade for the future of the planet.
As a DX Project Manager, you will join our team to help us plan and deliver a significant digital systems investment programme (including CMS and related digital capabilities). You will collaborate with project teams working across all our systems projects to coordinate plans, interdependencies and risks. We will look to you to oversee the successful delivery of each phase of this programme, from supplier selection and onboarding through to discovery, build and Go Live. We’ll need you to solve problems, keep an eye on risk and issues, communicate and manage change, and ensure users are trained to make the best use of new systems. You will also keep us on track, closely managing budget and timelines.
We’re looking for someone with:
· Experience of successfully project managing digital system implementations (e.g. CMS, DXP, personalisation or marketing automation systems)
· Used to managing multiple stakeholders across business units with different needs & audiences
· Experience of using a range of project management techniques/software
· Experience in managing digital transformation projects an advantage
· Excellent communication, influencing, relationship-building and interpersonal skills
· Confidence with planning and managing project budgets, timelines, reporting and managing risks and issues
Benefits, rewards & location
The salary for this role is £42,573 pa. We also offer a full benefits and rewards package including:
• Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
• Flexible working options
• 7.5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
As a member of the IT Department, this role reports to the Head of IT Support and is responsible for providing digital skills training to all employees of the National Theatre. This includes designing digital online site courses and implementing digital skills training programs for all staff.
The role will involve delivering training for key business systems, such as Office 365, SharePoint, Power Automate, the new People System, iXL (inhouse venue management system), Tessitura, Intranet, Website, and any other digital systems that may be introduced in the future.
To ensure that all staff members receive the necessary training, this role will need to provide training throughout the year, both for existing staff looking to build and augment their existing skills, as well as for new starters as part of their onboarding process.
The successful candidate will have the following:
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Demonstrable experience in a digital training or learning delivery role
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Excellent proficiency in a wide variety of software programs, including Microsoft Office 365, SharePoint, Power Automate, event scheduling systems and ticketing systems such as Tessitura
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An understanding of e-learning tools and technology to support learning
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Experience of creating and editing video content
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Proficiency in writing, formatting, and designing training materials
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Sunday 3rd November 2024 at 11:59pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic animal charity to recruit their Digital Fundraising & Marketing Manager.
The charity offers a flexible working environment, with Hybrid or Remote working from their London head office as required.
In this role, you will work to maximise income generation and support for SPANA using digital channels, and to provide an outstanding digital experience to supporters and potential supporters. The post holder will work closely with colleagues to develop online campaigns that support and integrate with offline activity, as well as manage, develop and deliver stand-alone digital projects.
Key Responsibilities:
· Develop, implement and optimise innovative multi-channel digital strategies that drive online visibility and performance on platforms such as web, e-mail, organic social and paid media.
· Develop, implement and optimise effective digital campaigns to target audiences to meet fundraising KPIs, enhance brand awareness and drive new leads.
· Create compelling digital content – including e-mail campaigns, landing pages, social media posts and paid media ads – ensuring assets are tailored to respective channels and target audiences.
· Implement SEO strategies to improve online visibility and drive organic growth. Ensure all digital content is SEO optimised and complies with brand guidelines.
· Manage external web agencies and oversee the development and maintenance of the website.
· Work collaboratively with the Digital Engagement Manager to build and maintain an integrated digital activity calendar, house style and overarching digital strategy.
· Lead the charge in shaping the online presence and driving strategic online growth.
Person Specification:
· Exceptional knowledge of successful strategies and approaches to using digital marketing to maximise income generation and donor stewardship.
· Strong experience of generating income and engagement via digital platforms and activities, including email, web and social media channels and adhering to best practices on each.
· Advanced user of content management systems (preferably WordPress).
· Experience of using analytical tools, including Google Analytics, to evaluate performance of digital media.
· Experience of working with agencies on the development of websites and microsites.
· Strong organisational skills and meticulous attention to detail; able to effectively manage and prioritise tasks.
· Excellent written and verbal communication skills.
· Good copy-writing skills and the ability to select appropriate imagery according to campaign requirements.
· Excellent analytical skills, ability to make effective recommendations based on digital performance.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I’m partnering with an international animal charity, to find their new Digital Fundraising and Marketing Manager, where you will maximise income generation and support using digital channels, and provide an outstanding experience to supporters and potential supporters of the charity. In this remote based role (with ad-hoc travel to London), you will develop online campaigns and deliver digital projects.
The Digital Fundraising and Marketing Manager will work closely with a Digital Engagement Manager and Head of Marketing of Digital.
If you have the following experience, I’d love to hear from you;
- Developing, implementing and optimising multi-channel digital strategies the drive online visibility, using platforms such as web, email, organic social and paid media.
- Developing, implementing and optimising multi-channel digital campaigns to target audiences, enhancing brand awareness and driving new leads.
- Creating compelling digital content
- Implementing SEO strategies
- Managing web agencies
If you want to use your knowledge of successful strategies and approaches to using digital marketing to maximise income generation and donor stewardship, with a forward-thinking, growing organisation, I’d love to hear from you!
- Salary £40,000
- 26 days annual leave, plus bank holidays
- Flexible working styles
- Remote based with travel to London head office 1-2 times a month when required
Applications will be reviewed on a rolling basis, please get in touch for more information today!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. They will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles, oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.
The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.
You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels). You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You should also have a passion for, and affinity with, the charity’s cause.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on our jobs website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will also be required for this role.
Closing Date: 27 October 2024
Interview Dates: 6 and 7 November 2024
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Us
Population Matters is an environmental charity, working to ensure that our population can co-exist in harmony with nature and prosper on a healthy planet.
We campaign for people to consider choosing smaller families and to consume sustainably; we believe in a multifaceted approach to confronting climate change and tackling biodiversity loss.
Our vision is of a future in which our population co-exists in harmony with nature and prospers on a healthy planet, to the benefit of all.
Our mission is to drive positive, large-scale action through fostering choices that help achieve a sustainable human population and regenerate our environment.
You
Are you an expert fundraiser with a background in legacies and individual giving? Are you looking for a role that gives you the autonomy to shape and grow an individual giving, legacy and in-memory fundraising programme?
We are entering a new five-year strategy period and are looking for someone to take a strategic, long-term approach to maximising income and engagement in these areas. Your evidence-based approach will capitalise on firm foundations, in terms of our setup and our strong financial position.
If your application is successful, you will form part of a growing peer group of managers as the organisation’s recent successes means it grows, professionalises and increases its focus on impact.
How we’ll do things
Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.
We will use blind recruitment practices to minimise unconscious bias.
The deadline for applications is midday on Monday 28 October. We will hold first interviews on 5 and 6 November, remotely, with Sho Nair, Head of Fundraising and Engagement, and Ben Stallworthy, Digital and Communications Manager. We will hold second interviews on 14 November, in person, with Sho Nair and Amy Jankiewicz, Chief Executive.
Thank you for your interest in Population Matters.
Salary: Starting in the range advertised, negotiable within that range.
Working Pattern: We promote and encourage flexible working all types, in line with our new flexible working policy, taking effect from November 2024.
Location: Home-based in the UK or internationally, with occasional travel and access to our office space.
Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.
Please address the person specification in your covering letter.