Head Of Community Fundraising Jobs

£50,000 - £52,900 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As part of the Strategic Communications, Campaigns and Brand team, you’ll support the Head of Strategic Communications, Campaigns and Branding by directing the Business Partnering team, and developing and embedding our Business Partnering model.

You’ll partner with senior leaders and product owners to act as a supportive enabler of their communications objectives, and ensuring they’re actively engaged in the development of communications strategies, objectives and plans. A major part of the role will be enabling the integration of activity into the wider communications plan to enhance results from our communications.

You’ll guide the planning process for projects and campaigns to build awareness of risk, tackle health inequalities and improve outcomes for all men affected by and at risk of prostate cancer. As part of this role, you’ll also be managing a team of two.

Please note this role is known internally as Senior Communications Business Partner (HSEI & Research).

What we want from you

In this role you’ll be leading a new team of Business Partners and a Communications Planning Manager to ensure Prostate Cancer UK’s communications are well-planned, integrated (where appropriate), and effective. That means you’ll need a strong understanding of high-impact communications business partnering and planning, using an agile, flexible, and fast-paced approach.

You’ll also excel at building trust and connections with community groups, ideally with experience in reaching, engaging, and activating high-risk communities.

Prior experience and knowledge of devising and delivering big multi-channel campaigns – including PR, social media, communications and marketing would be an asset. You’ll be a strategic influencer who understands how positive, coordinated relationship management drives performance alongside an outstanding communicator – who’s confident and good at communicating complex technical information to general audiences.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 20th April 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 28th April 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Responsible for leading the Corporate Team with overall responsibility for the team’s strategy, income and expenditure and budgets. Their overall focus is on delivering stable, increased, and new income for MSF’s work.

Responsible for managing the highest level of MSF’s Corporate partners (exclusively £100k+, more typically £250k+) and ensuring their continued support of MSF. This role will also take on the management of successful strategic new business opportunities at a higher level (£250k+).

Responsible for effectively line managing and developing the New Business Manager and Corporate Officer and ensuring that financial targets are met within the team.

DEPARTMENT: Fundraising

HOURS: Full time, 37.5 hours per week

LENGTH OF CONTRACT: Permanent

LOCATION: Hybrid working: 2 days per week in the London Office

SALARY: Salary: £58,282.07 per annum

Internal salary grade: 17.1

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a Senior Fundraising Officer - Mid-Value, Legacy and Community for:

• Mid-Value Giving - Lead and refine the mid-value giving strategy to boost donor engagement, retention, and income through tailored journeys and cross-team collaboration.

• Legacy Fundraising - Drive legacy giving growth by creating compelling campaigns, stewarding pledgers, and integrating powerful stories into supporter communications.

• Community Fundraising - Grow grassroots and local fundraising by supporting community groups, engaging schools and universities, and strengthening diaspora connections.

• Collaboration & Insight - Collaborate with our Communications team, maintain up-to-date content, and use data-driven insights to optimise fundraising performance and supporter experience.

• Compliance and Regulation - Ensure all campaigns meet fundraising regulations, GDPR, and best practice standards, keeping processes compliant and up to date.

If you are a proactive person, with experience in driving income generation, looking for a role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 14th April, 12.00 pm UK time.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising Service Owner to lead the way in ensuring our fundraising systems and technology are optimised, effective, and aligned with our long-term strategy.

In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.

What You’ll Do:

• Lead the strategy, development, and optimisation of fundraising technology
• Work with stakeholders to ensure our systems support fundraising excellence
• Ensure our fundraising tech is scalable, secure, and future-proof
• Identify and mitigate risks while ensuring best-in-class data governance
• Keep on top of emerging fundraising technologies and digital trends
• Align fundraising technology with Finance, Delivery and People systems and overall Enterprise Architecture 

What You’ll Bring:

�� Strong leadership and stakeholder management skills
�� Technical knowledge of fundraising systems and CRM platforms
�� Ability to translate complex tech into simple, effective solutions
�� Experience delivering successful technology projects in fundraising or NFPs
�� A passion for leveraging technology to maximise fundraising impact

This is a fantastic opportunity to shape the future of fundraising technology at The King’s Trust, making a tangible difference in young people’s lives.

ROLE PURPOSE

The Community and Events Fundraising Manager will be a vital member of the Mass Fundraising team, responsible for leading activity across Community and Events. They will be instrumental in driving the Community and Events team to achieve our income targets and grow Community & Events from £400,000 to £550,000 over the next five years and by 29/30.

This role will focus on identifying and nurturing impactful fundraising relationships, providing exceptional stewardship and delivering a calendar of community and events fundraising. The ideal candidate will be able to implement effective income growth strategies, particularly in working with local companies and in memory fundraisers. Working with the Mass Fundraising Officer, the postholder will be responsible for marketing our community and events programme to increase the number of people fundraising for St George’s Hospital Charity and ensure the community and events programme provides a positive ROI. They will have a confident knowledge of fundraising regulation and responsible data management to ensure community and events activity is delivered in line with best practice.

MAIN DUTIES & RESPONSIBILITIES

Planning & Delivery

• Develop and implement the community and events fundraising strategy in line with KPIs and budgets set out in the annual business plan and fundraising strategy.
• Lead on the day-to-day management of the community and events fundraising plan to increase net income and supporter numbers.
• Monitor community and events activities to ensure compliance with fundraising guidelines and promote best practice.

Fundraising Development

• Work with the Head of Mass Fundraising to develop the community and events portfolio, including the development of new products, with the aim to achieve significant and sustainable growth of unrestricted income.
• Identify and cultivate relationships in the local community to generate new income from audiences including schools, community groups, local corporates, and mid-high value individual fundraisers.
• Work closely with the communications team to effectively market community and challenge events fundraising to grow supporter numbers and income. 
• Work closely with fundraising colleagues to ensure a collaborative approach to the delivery of excellent stewardship and new business development.
• Continually develop community and events supporter journeys to give our fundraisers a memorable and meaningful experience fundraising for St George’s Hospital Charity and encourage repeat fundraising.
• Attend events and activities to promote the work of the charity. 

Financial Management

• Prepare, monitor and manage income and expenditure budgets and reforecasts.
• Prepare reports and evaluations of the community and events portfolio as required.
• Work with the Database Manager to effectively monitor key performance indicators for community and events activities, ensuring that targets are met and ROI maximised.
• Ensure that gift aid is maximised wherever possible.

People & Relationships

• Manage, motivate and develop the Mass Fundraising Officer.
• Manage office and events volunteers including maintaining a volunteer database.
• Build positive, collaborative relationships within the organisation, NHS Trust and wider community to support income generation.

Staff Management

Carry out all line management duties in line with organisational policy and procedure, including:

• Managing health and safety of staff
• Diversity and inclusion – encouraging an inclusive environment
• Recruiting and inducting good quality staff
• Motivating and supporting staff to achieve high performance, including conducting regular 121s and timely appraisals
• Proactively addressing performance, conduct or other employee relations issues.

Marketing & Communications

• Create engaging materials and content to inspire participation in fundraising activities, with a focus on crafting authentic, impactful supporter stories, and distribute this content effectively.
• Ensure Community and Events webpages are kept up to date and maximised to encourage sign ups.

Other Requirements 

• This is not an exhaustive list of tasks. Duties may vary from time to time as determined by Charity needs.
• Flexibility to work occasional evenings and weekends as required for events

ROLE PURPOSE

This role provides vital administrative support to the fundraising team, handling a range of tasks from donation processing and data management to coordinating team schedules and managing the giving inbox. The Fundraising Assistant plays a key role in ensuring smooth daily operations through effective record-keeping, accurate processing of cash and card donations, and organising essential materials and resources.

Additionally, this position serves as a first point of contact for donors and supporters, delivering a warm and welcoming experience for all who call or visit the Welcome Office.

MAIN DUTIES & RESPONSIBILITIES

ADMINISTRATIVE SUPPORT

• Donation Processing: Process and log all donations, including cash, card payments, and online donations. Ensure accurate coding and logging of donation information, especially during seasonal appeals, and support backlog processing as needed.
• Email and Inbox Management: Respond to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
• Cash Handling and Banking: Arrange and oversee regular cash collections, maintain records in the safe, and support regular cash counting and banking to ensure accurate and secure handling of donations.
• Scheduling and Coordination: Support team scheduling needs, including coordinating departmental meetings, agendas, and any follow-up actions. Assist with booking and organising events as needed.
• General Office Support: Manage the distribution of collection tins and buckets, assist with inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.
• Additional Administrative Duties: Perform a variety of other administrative tasks to support the wider fundraising team, including preparing reports, maintaining organised files, and supporting volunteer coordination when required.

SUPPORTER ENGAGEMENT

• Act as the first point of contact for all donor enquiries through phone, email, and in person interactions, ensuring a positive and engaging experience for all supporters.
• Process donations made in person, over the phone, and through other direct channels, and assist with maintaining a timely and personalised thank-you process for supporters.
• Help ensure that donors and supporters receive the necessary materials and information for a successful and enjoyable engagement with the charity. SGHC – Role Profile Page 2 of 3

TEAM COLLABORATION

• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.
• Work collaboratively with the fundraising and wider team to support ongoing needs, assisting with tasks across departments as needed to ensure smooth operations.
• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the needs of the organisation

ADDITIONAL INFORMATION

Hours: This is a part-time role of 22.5 hours per week. While the role is fully office-based, there is flexibility in how these hours can be scheduled, and they may be spread across 3, 4, or 5 days depending on preference.

Location: This role is based in the Welcome Office, at St George’s Hospital, Tooting where the Fundraising Assistant will serve as a front-facing representative for the organisation

Do you want your job to feel exciting again? If you’re a highly motivated, experienced fundraiser looking for a new challenge in an ambitious and friendly team then look no further.  

The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.

The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.

Location

This position is based remotely.  But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.  You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

Why become part of World Horse Welfare’s team?

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

We care about our people because they are the ones who enable us do achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Are you passionate about making a difference? Do you have a knack for building meaningful relationships and securing vital support? Samaritans Ireland is looking for a dynamic Fundraising Officer to join our team and help us achieve our vision. 

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• Permanent role

• €39,000 - €42,000 per annum 

• Full time (35 hours per week)

• We are passionate about flexible working, talk to us about your preferences 

• Hybrid working – linked to our Dublin office (Usher’s Quay) with home and office working

• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 4-5 days per month, with the team going in most Wednesdays and a monthly team meeting. 

• Location: Successful candidate must reside within 60-90 minutes from the office. 

• Travel: Occasional travel required in this role, for example to a Samaritans’ branch or corporate Partnership. Travel expenses would be covered for this. 

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As Fundraising Officer, you’ll:

• Proactively deliver and maximise income and engagement from a wide range of fundraising activities to support Samaritans in Ireland and Northern Ireland.

• Research, secure and manage corporate fundraising relationships.

• Provide outstanding stewardship and account management to existing and new relationships.

• Assist with other areas of fundraising including: Grants, Trust & Foundations and Community Fundraising.

• Support branches in ROI & NI to achieve their income generation goals.

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Skills and experience we’re looking for:

• A proven track record in relationship management, fundraising, or marketing within the charity sector.

• Experience in securing corporate partnerships and achieving fundraising targets.

• Outstanding presentation, proposal writing, and networking skills.

• A proactive and independent approach to achieving objectives.

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The Team

The Samaritans Ireland team includes specialists within Policy, Safeguarding, Finance, Helpline and Communications. The team is friendly, collaborative and supportive. We’re busy working on our ambitious Strategic Delivery Plan for 2022–27, with the aim of maximising support for our beneficiaries and volunteers. This role will work closely with colleagues within the UK central charity, including the Corporate Partnership team and Digital teams. ​

Application ​

If this sounds like the opportunity for you, please upload your CV (2 page max) and answer some application questions, outlining your motivations for applying to this role with us and your transferable skills and experience. Applications close at 9 am on 11/04. First stage interviews will be face to face from 16/04 onwards. 

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Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

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​Samaritans recognises the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. We are wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are.

We're looking for a Community Fundraising Officer to join our team at Oxford Health Charity (OHC) to play a key role in increasing support for our charity, which funds projects that enhance the experience of patients, carers and staff beyond the NHS budget. OHC provides funding for a number of projects beyond the Trust’s NHS budget. From inviting green spaces, to funding artists to work with patients, improving staff rest areas, and providing non-essential medical equipment to make patients more comfortable and much more!

Working closely with the Head of Charity, you'll maximise fundraising income through creative and sustainable strategies, ensuring excellent stewardship of fundraisers and supporters. You'll manage community fundraising events, explore new sponsorship opportunities, and build strong relationships with local groups and organisations across Oxfordshire, Buckinghamshire, and Wiltshire. 

You'll maintain accurate donor records using the Donorfy database and contribute to the smooth running of fundraising activities, ensuring compliance and cost-effectiveness. This role requires excellent organisational and communication skills, with the ability to work independently and as part of a team. A background in fundraising or customer care, along with strong IT skills, is essential.

If you are passionate about making a difference and growing support for a vital NHS charity, we would love to hear from you!

Bradford District and Craven Mind (BDC Mind) is a registered charity with a clear purpose to promote positive mental wellbeing and empower and help people experiencing mental health problems to manage and work towards recovery and fulfilment. They are instrumental in

*Building community and individual resilience for better mental wellbeing

*Providing early intervention advice and support

*Supporting people in crisis

*Empowering and helping people to recover and sustain improved wellbeing

Eden Brown Charities is delighted to be working in partnership with Bradford District and Craven Mind for an Events and Community lead to join an ambitious fundraising team In Bradford. You will lead on the Charitie's Community and Event's Fundraising in Bradford and the Craven area. You will also be responsible for building long lasting relationships as well as maximising income through impactful fundraising activities.

You will be responsible for working closely with the Head of Income Generation to implement the fundraising strategy and develop an annual calendar of participation events and appeals, working with the wider Community.

About You

You must have had some experience in working in a fundraising position as well as proven experience of delivering income growth in an event and/or community fundraising setting and evidencing progress towards agreed income targets.
You will have a creative and innovative approach to fundraising initiatives and be a real relationship builder.

You must be a car driver. This role is very much based out in the Community with time split between home and the office in Bradford.

As this role has been advertised before, Bradford District and Craven Mind will be interviewing on a rolling basis. Please do get in touch with Laura iliff for more information on 07442607841.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Reporting to the Head of Fundraising and Engagement, this key leadership role will be pivotal in developing and implementing strategies across events, community initiatives, challenge events, individual giving, and appeals. As Senior Mass Fundraising Lead, you will grow income, foster long-term supporter relationships, and secure vital unrestricted funds to support children and families affected by neuroblastoma.

The successful postholder will lead our mass fundraising efforts to ensure they are high-impact, supporter-focused, and aligned with the charity’s mission. Whether it’s delivering memorable fundraising events, growing challenge participation, or developing and strengthening individual giving programmes, your work will play a crucial role in achieving ambitious income targets to make a meaningful difference in the fight against childhood cancer.

Who are we looking for?

We seek a dynamic and strategic mass fundraising professional with a strong track record of developing and delivering successful fundraising strategies across multiple income streams.

The ideal candidate will have:

• Extensive experience in mass fundraising – including events, community fundraising, challenge events, and individual giving.
• Proven success in developing and executing fundraising strategies to achieve ambitious income targets.
• Strong leadership skills – with the ability to inspire, manage, and develop a high-performing team.
• Exceptional communication and relationship-building abilities – effectively engaging donors, supporters, and stakeholders.
• A data-driven and innovative mindset, with experience using CRM systems to optimise fundraising strategies.

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.  

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

First stage interviews: Wednesday 23rd April 2025

Second stage interviews: Tuesday 29th April 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £20 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Responding to all post and queries in under three hours

• Maximising registration conversions and fundraiser activation 

• Providing fundraising support to challenge participants

• Ensuring that the group is a safe, constructive and positive environment

• Going above and beyond at all times to provide participants with an incredible experience

Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and monthly team meetings. 

On a day to day basis you will:

• Work off your own initiative and have exceptional time management

• Be the charity representative for the event

• Maintain a safe and positive environment 

• Identify and solve/diffuse issues within the groups

• Bring your own personality to the role 

• Follow clear processes

• Engage with participants using a warm, friendly and informal tone

• Respond to posts and questions in a timely manner

• Respond to inbox messages from participants

• Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

• Encourage and motivate participants 

• Work on GivePanel to manage registrations 

• Post engaging content on a daily basis 

• Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

• At least three years’ professional fundraising experience

• Have own Facebook profile and strong understanding of the platform

• Be available for between 3 and 6 days per week (including one weekend day) 

• Excellent written communication skills 

• Ability to work off own initiative 

• Strong attention to detail

• Team player 

• Ability to multitask

• Problem solver 

• Creative and innovative 

• Exceptional time management skills

• Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

• Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

• Events and individual giving experience 

• An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges

• Experience in using GivePanel or similar platform 

• Experience in managing Facebook Groups