Head Of Communications Jobs
Are you looking for a new role in Trusts and High-Value Fundraising? Are you ready to make a significant impact for spinal cord injuries? Charity People are delighted to partner with Spinal Research to find their new Trusts & High Value Relationships Manager. If you are passionate about securing high-value income from Trusts, Statutory, Corporate, and Philanthropic sources this could be the role for you.
Trusts & High Value Relationships Manager
£35,000- £40,000
London Bridge, Hybrid. Will consider remote
Reports to Head of Fundraising
About the Charity
Spinal Research fund medical research worldwide to develop effective treatments to cure paralysis caused by spinal cord injury. There are an estimated 105,000 in the UK living with an injury that shatters dreams, destroys ambitions and rips the very fabric of what was once considered normal.
About the role
As the Trusts & High Value Relationships Manager, you will play a key role in building and managing the charity's relationships with high-value funders. You will collaborate with senior leadership to deliver income from Trusts, Statutory, Corporate, and Philanthropy sources. Your expertise will be pivotal in identifying potential new funding sources as the charity evolves and expands its activities. You will cultivate and sustain relationships with funders and develop high-quality funding applications and reports to meet donors' monitoring and evaluation requirements.
You will contribute to developing relevant and insight-led products, campaigns, and initiatives to support income growth from high value audiences.
About you
You will have experience of trust fundraising and an understanding of high-value partnerships fundraising landscape. You will have proven experience in grant writing, management, reporting, and prospect research. You will have excellent written and verbal communication skills with the ability to develop persuasive fundraising proposals, reports, and other communications. You will have exceptional planning, organisational, and administrative skills with great attention to detail.
Your drive and ability to develop relationships will be your key to success in this role.
If you have the passion and skills to drive the fundraising efforts to new heights then please get in touch. As the role has been advertised before we are reviewing CVs on a rolling basis so do get in touch with Katharine at Charity People to book an informal chat.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Officer
Location: Central London
Reports to: Head of Branch Operations
Salary: £26,500 pro rata (4 days per week)
Background:
Central London Samaritans (CLS) is the largest of Samaritans’ 201 branches.
Based in the heart of Soho (*), 450 volunteers deliver the Samaritans service round the clock, every day of the year providing support for anyone struggling to cope. Our core objective is to deliver services that support the Samaritans vision that fewer people will die by suicide. Assisted by a small staff team, volunteers manage over 100,000 contacts a year of which, pre-pandemic, 4,500 were face to face visits.
As well as delivering services in our Marshall Street centre, we also work in the community across seven London boroughs. From providing emotional support for London’s homeless, to running peer-to-peer listener programmes at Brixton prison, and delivering talks and workshops to schools and workplaces, we pride ourselves on the support we give to our community. Our volunteers also offer emotional support following any form of crisis affecting Londoners, such as the London Bridge attacks and the Grenfell Tower fire.
Role description:
Responsible for ensuring the delivery of the community events fundraising plans and activities. You will be managing a select number of events, along with engaging with the community and businesses to develop and implement plans for maximising income and support from individuals, groups and businesses.
Main responsibilities:
- Manage branch Community and Events, taking a lead for specific awareness events and fundraising events or activities.
- Organise events, including liaison with venues, suppliers, monitoring expenditure, volunteers and participants and ensure all preparation is complete.
- Ensure an excellent level of supporter care and stewardship with supporters is maintained and developed.
- Provide regular reports and information about activities, supporters and volunteers.
- Previous experience working in fundraising in either a community, challenge or mass participant event capacity.
· Manage our external communications, including our website, Mailchimp newsletters and Twitter account.
Please note that this summary of responsibilities is neither exclusive nor exhaustive and responsibilities may vary from time-to-time in the light of changing circumstances and in conjunction with the post holder.
Experience and Skillset:
- Experience of establishing and maintaining strong relationships with individual fundraisers/supporters and/or, managing fundraising events.
- Experience of working to budgets, targets and plans.
- Experience of working with and supporting volunteers.
- Knowledge of fundraising regulations.
· Knowledge of and ability to develop and coordinate online giving donation platforms.
· Ability to work independently, and as part of a small team – including with volunteer stakeholders – when required
Hours of work and Location:
The basic hours are 28 hours per week spread over four working days. Within these hours there may be need to work some evenings and weekend days depending on when events happen, so flexibility is essential. The core responsibilities should be carried out during weekdays.
The amount of out of hours work will be agreed on an ongoing basis.
Time off in lieu will be allowed in agreement with the Head of Branch Operations and in line with the staff handbook and the European Working Time Directive.
(*) - At present, the branch office is located in Soho but Central London Samaritans, as an organization, will be moving location to a new site in Marylebone in early 2025. We are disclosing this now as the successful candidate would be expected to move with us when the branch office is rebased, so please do take note of this.
Limitations:
The post holder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director and the Chair of the branch’s Board of Trustees, who have discretion to delegate authority to the post holder and to withdraw it.
Equal Opportunities Policy:
Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.
The client requests no contact from agencies or media sales.
Finance Business Partner x 2
£55,000 - £60,000
Beautiful offices in central London location/Hybrid
Fantastic opportunity for a Finance Business Partner to join a world-renowned specialist Arts and education organisation, who will provide insightful financial management information that will help the organisation to make the best informed strategic and tactical decisions. By drawing on their high-level analytical skills and commercial acumen the Finance Business Partner will develop systems and processes to help shape a best-in-class business partnering support to their stakeholders.
Key areas of responsibility will include;
- Business partner including members of the Senior Management Team, academics, and heads of support functions
- Provide accurate, reliable, and timely financial information including monthly management accounts, forecast, budget-holder reports and project reporting.
- Build trusted partnerships with the business to influence and support tactical and strategic business decisions, promoting business improvements and cost reductions. Communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Help drive critical business actions.
- Assist in the preparation of the annual budget, and the ongoing monitoring of actual and forecast financial performance, identifying any deviations and highlighting them to the Head of FP&A.
- Ensure an appropriate distinction is maintained between restricted and unrestricted funds and monitor use of restricted funds to ensure all restrictions are observed.
- Produce cash flow reports and prepare and monitor the cash flow forecast.
- Provide commercial analysis and support including, but not limited to, margin and profitability analysis, costings, forecasting and reviewing contracts.
- Prepare the trading subsidiary management accounts and support management in preparation of the budget.
- Work with the Head of FP&A to develop key performance metrics, appraise current activities of the organisation, and identify and communicate opportunities to maximise revenue and/or reduce expenditure.
- Provide ad-hoc financial guidance for departments as required, ensuring a high level of responsiveness and assistance to colleagues across the organisation.
- Ensure necessary financial reports for external bodies are completed appropriately and in a timely manner, including returns for statutory bodies, government departments and other agencies. For example, TRAC and HESA reporting
In order to be successful in either role, we are looking for formally qualified candidates (ACA/ACCA/CIMA/CIPFA) who have relevant experience of business partnering and excellent communication skills. You will adopt a continuous improvement mindset, thrive in an evolving environment and be adept at developing processes and procedures. An appetite for automation and further development of finance systems is greatly advantageous.
Your experience could have been gained in a Higher Education setting, ideally with exposure to TRAC or costing OR gained within a Charity/NfP where you have supported development or commercial operations.
Experience of reporting on capital programmes would be an advantage.
Fantastic benefits include 30 days holiday, generous pension contribution, hybrid work pattern, free entry to events and subsidised café/shop purchases.
This is a great opportunity to work for a well-known name in their sector, and really be part of the next phase of their story.
The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.
An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.
The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays.
Day-to-Day Responsibilities
● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.
● Engage customers, take and serve orders, and drive sales.
● Ensure all health & safety and food safety standards are met.
● Maintain a clean, welcoming, and friendly environment for customers.
● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.
● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.
● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.
● Utilise and develop methods that encourage repeat business.
● Secure the café at the end of the shift.
● Ensure all food and drinks served are of the highest quality.
● Achieve and maintain an excellent food standards rating.
● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.
Customer Service
● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.
● Address customer complaints or refunds in a professional manner.
● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.
● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.
Team Management
● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.
● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.
● Ensure the team maintains a clean, visually inviting space.
● Act as a positive role model for young apprentices, volunteers, and work experience students.
● Develop and implement staff development programmes, including team-building activities.
Café Development
● Develop seasonal menus and menu items to celebrate calendar events.
● Promote the vision of Matrix through the café.
● Be passionate about the vision of the café.
● Achieve café goals and targets set by the Board of Directors.
● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.
● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.
● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.
Building and Event Management
● Liaise with the Head of Operations about any building maintenance issues.
● Promote the hireable spaces and arrange events that enhance the café’s offerings.
● Encourage use of the café by local groups such as creatives, book clubs, parents etc.
● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.
● Coordinate with local businesses and community organisations for partnerships and events.
General and Wider Charity Involvement
● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.
● Ensure knowledge of current Matrix projects and their impact.
● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.
For further details, please see attached Job Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope for the Future is a Sheffield based charity which works to support constituents across the UK to secure greater and more ambitious action on climate change from national and local government - across all levels - by having effective conversations with their elected representatives.
With a strong vision, supportive working culture and the drive to make an impact, our team, who are located all across the UK, operate nationally at a grassroots level, linking constituents with their MPs and councillors, delivering training workshops and holding events. Our vision is to see politicians of all political persuasions joining together with communities across the UK to take decisive action on climate change.
About the role
We are seeking a Partnership Manager experienced in winning, developing and managing funding relationships (trust and foundations, corporate and paid delivery partnerships).
Reporting to the Director of Income Generation, HFTF’s Partnership Manager will be an integral part of the Fundraising team responsible for growing and managing our partnerships, driving the charity forward, increasing impact, securing increasing and sustainable funding and engaging increasingly wider and more diverse segments of society, in our work - equipping citizens across the UK with the tools they need to have effective and impactful conversations with their local politicians on climate change and nature.
Combining exceptional fundraising knowledge and an ability to think innovatively and strategically, this role will be essential to establishing new funding from trusts and foundations, corporate and paid delivery partnerships and stewarding these towards longer term support for our vision - that together, communities and politicians secure a healthy planet for all.
Terms and conditions
Hours: Full time (35 hours) with the option for flexible working.We’d be open to a part time role for the right candidate. The role may require some evening and weekend work.
Pay: £33,920 - £37,736 per annum, plus £3k London Weighting for staff who live in the qualifying postcode areas.
Accountable to: Director of Income Generation
Benefits: generous 30 days annual leave (incl extra days for low carbon travel) plus 8 statutory bank holidays, employers’ Pension Contribution, Bike to Work Scheme, Season Ticket Loan Scheme, Well-being support, flexible working, hybrid working, enhanced maternity pay.
Location: Either our Sheffield office (Head Office) or remote anywhere in the UK.
National travel as required. Home-working/hybrid-working options/flexible working options can be agreed in line with the HFTF home-working/hybrid-working policy.
Contract type: Fixed term 12 month contract with opportunity to extend should funding allow.
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
Can you drive marketing performance and engage our ever-changing student audience?
We’re looking for an experienced and creative marketing expert to join our vibrant team.
You’ll use your skills, and those of our team, to deliver dynamic and accessible campaigns which drive engagement with Bristol SU and the services we offer. You'll have a passion for brand and be able to maximise brand promotion opportunities and provide creative direction. You’ll be responsible for managing and striving to improve our physical outreach and digital communications channels, making decisions informed by our data and analytics.
We’re looking for someone with a flair for conceptualising and executing multi-channel campaigns. You’ll feel confident working with a range of stakeholders and deputising for our Head of Marketing & Communications as required. If you thrive from working in a fast-paced and varied creative environment, then we want to hear from you.
What’s the job?
Role: Marketing Manager
Hours: 35 hours a week, able to be worked flexibly
Salary: £34,521 - £38,742 per annum (starting at beginning of payscale)
Contract: Permanent
Closing date: 9am, Monday 8 July
Who are we?
Part business, part charity, part membership body – Bristol SU is a seriously fun place to work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community.
What will you bring?
· You’ll have experience driving marketing performance across channels
· You’ll be confident developing and leading our marketing team
· You know how to use industry standard metrics to assess effectiveness and inform future planning
· You’re a creative, able to create briefs and provide creative direction across different campaigns and sub-brands
· You’re willing to get stuck into a range of projects in a fast-moving creative team
Why apply?
Because you’re excited to make a difference!
We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working. We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career.
We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students' Union. We also won a Third Sector Excellence Award at the 2018 Investors in People Awards. No wonder 93% of our employees would recommend Bristol SU as a great place to work!
Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience.
Be yourself, be proud of the work you do and build a career in a place that knows different is good.
Key dates
· Closing Date: 9am, Monday 8 July
· Shortlisting: 8 July
· First Stage Interviews: 15 July
· Second Stage Interviews (if required) : 22 July
Please visit our website to download our Applicant pack for more information before submitting your application.
We are looking for a GP with experience of providing healthcare to excluded groups outside of regular healthcare settings to play a key clinical role in the development and delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.
You will lead by example, with your demonstrable experience delivering person-centred, compassionate care to people seeking asylum or other excluded community, as well as deploying your effective advocacy, coordination, and multi-tasking skills. The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment, is committed to high standards of care, and will be able to work productively and constructively within a close knit team by demonstrating an open and responsive attitude and using your excellent communication skills.
You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
Closing Date:
Monday 22nd July at 9am.
How to Apply
To apply, please submit your CV & Covering Letter to the email address provided on the website, with the following details:
- Why you would be interested in the role
- Number of days
- Contract length
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
To apply, please submit your CV & Covering Letter to the email address provided with the following details:
- Why you would be interested in the role
- Number of days
- Contract length
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
We work tirelessly to empower excluded people to access healthcare.
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The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
The Supporter Analysis Lead role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have a best-in-class experience each time they interact with us.
Permanent, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home.
The role
The Supporter Analysis Lead will be instrumental in providing analysis into supporter engagement across all of Scope’s audiences, to help shape our supporter journeys, supporter marketing communications, fundraising activities, and the overall audience engagement strategy.
You will be:
- Responsible for running analysis across a range of datasets
- Developing regular and ad hoc reports that monitor fundraising efficacy
- Working closely with the Data team to build and maintain dashboards
- Detailing supporter crossover, engagements, and lifecycle, and using segmentation to shape data selections and propensity modelling.
- Reporting into the Head of Supporter Experience, you will play a vital role in driving strategic decisions for fundraising and audience engagement programmes and increasing supporter loyalty at Scope.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description.
About you
To be successful in this role we are looking for someone who has:
- A positive, solution-focused outlook, with a proven track record of delivering analysis and actionable insights that help inform strategic decision-making.
- Extensive experience in producing complex data selections, and clear and informative data visualisations, dashboards, and reports.
- Comprehensive knowledge of database functionality, preferably Microsoft Dynamics, and a solid understanding of using statistical techniques and tools to deliver in-depth analyses.
- The ability to thrive in a fast-paced environment, take pride in your attention to detail, and enjoy building, developing, and managing positive relationships with a range of different colleagues and stakeholders.
- Experience in a fundraising or marketing environment
- Proven ability to communicate effectively with different audiences
- Demonstrable knowledge of the charity sector, fundraising, and data protection regulations.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
We are looking for a confident individual with great interpersonal skills for this busy Neighbourhood Services role. If this is you, come and join us at ISHA as our Neighbourhood Services Officer.
Neighbourhood Services Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £34,891.50
Contract: Permanent
This is an exciting opportunity for an experienced Neighbourhood Services Officer who understands effective management of neighbourhood services and contractors to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of Neighbourhood and Estates. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing smooth running of the neighbourhoods, support and assist residents and work colleagues and someone who wants to add value within an organisation.
You will bring your knowledge and experience of conducting routine inspections of neighbourhoods and coordinate with contractors to schedule and oversee cleaning, landscaping, and maintenance activities, including building maintenance, cleaning, maintenance of communal areas, monitoring CCTV. Through regular inspections and overseeing the work of contractors, you will ensure that health and safety requirements are met. You will maintain records of inspection findings, complaints and corrective actions taken, providing regular reports to management and stakeholders on the status of cleaning and maintenance.
You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing Neighbourhood arena.
You will work closely with the Neighbourhood Services Manager, in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Conduct routine inspections of neighbourhoods to assess cleanliness and maintenance standards, identifying areas in need of attention.
- Be customer centred, welcoming new residents to their neighbourhoods and ensure information is made available on a range of local services.
- Carry out neighbourhood inspections in line with the programme set out by ISHA, such as checking cleaning and gardening meets the required standards.
- Monitor cleaning and gardening services, check cctv systems, lifts, check and test communal lightings, rotate communal bins and litter pick. Undertake visual weekly safety checks on playgrounds and equipment where applicable. Record your findings on our housing management system database.
- Take ownership and responsibility for any service-related complaints/queries from customers ensuring that the customers experience is positive, professional and within set timescales at all times.
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient, exceptional and customer-focused service to residents. This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in estate services and building inspection by monitoring and inspecting against standards and health and safety assessments.
Working closely with our key internal and external stakeholders, you will make recommendations for estate improvements and ensure the better delivery of services to customers. You will ensure health and safety are identified, reported and action as soon as possible.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour and can-do attitude will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am on Wednesday 10 July 2024
Interview: To be confirmed
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
No agencies please.
Data and Impact Officer (Part Time, 21 hours a week)
Are you passionate about using data to tell stories of hope and recovery and ensure the delivery of excellent mental health support?
This new role will be central to the successful monitoring and evaluation of Restore’s recovery and coaching services, enabling us to strengthen our evidence based learning and performance.
Every year, Restore works with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future.
We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to our members (service users) through the provision of accurate and timely data, and continuously develop as a practitioner.
Purpose of the role
Effective data capture, monitoring and evaluation is essential to demonstrating Restore’s impact, and identifying areas for development and improvement. We’re looking for a passionate Data and Impact Officer who can work autonomously, supporting and strengthening our information management systems and processes for data quality.
Person Specification - Please click 'apply' to download the full job specification
Essential - The successful candidate will be able to demonstrate that they meet the following criteria below.
Experience
- Excellent IT Skills, including MS suite, particularly Excel
- Previous experience working with databases and data inputting
- Knowledge of importing and exporting data
- A working understanding of GDPR
- Data visualisation, analysis and reporting, including presenting data in a variety of formats
- Excellent administrative skills, particularly in organisation, planning and prioritisation
- Ability to manage a diverse workload and multiple priorities
- Excellent communication skills both written and verbal
- Ability to work autonomously within a multidisciplinary team
Closing date: Sunday 21st July 2024 at midnight.
Interviews will be held on Friday 26th July 2024. Please note this will be face to face.
The client requests no contact from agencies or media sales.
We are seeking an experienced finance professional to provide high quality management and control of the finance function at our multi-site Christian outdoor adventure charity. Reporting to the Finance Director, the post holder will work closely with members of the senior management team to facilitate the smooth operation of Rock UK’s finances. He or she will be able to clearly and respectively communicate our Christian ethos, objectives, mission and vision to staff, suppliers and other stakeholders of all faiths and none.
The successful applicant will be educated to degree level or equivalent, hold a professional accounting qualification (ACA, ACCA, CIMA), have proficiency in using computerised financial systems, excellent communication skills, attention to detail and the ability to prioritise and work to tight deadlines.
This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our ethos statement.
Hours: 25 hours per week (ideally 5 hours per day, Monday to Friday)
Salary: £36,030 pro rata per annum plus pension (8% employer contributions)
Contract Term: Permanent, subject to satisfactory references, a DBS check and a 6 month probationary period
Location: Head Office, Frontier Centre (Irthlingborough, Northamptonshire) with some home working by agreement.
We are unable to consider applications from anyone who does not have the right to work in the UK.
The client requests no contact from agencies or media sales.
To achieve our ambition to bring nature back,we need nature to be part of everyday life and decision-making for everyone. This is your challenge - and opportunity!
Based at Carlton Marshes visitor centre, this role is central to achieving this in North-East Suffolk, with a focus on creating exceptional opportunities and nurturing local partnerships to enable more and a wider range of people to experience, learn about and take action for nature.
You will lead the centre team and champion the development of new community-based activity alongside opportunities on our North-East Suffolk reserves.
This is a leadership role, working with the Head of Engagement to drive the development and delivery of our engagement strategy across North-East Suffolk.
There are three key areas of focus for this role:
- Connecting People to Nature
- Inspiring Meaningful Actrion
- Growing Impact and Income
A skilled communicator, you will have a track record in operational leadership and team development in a business or charity setting..
We offer a great benefits package with a 9% pension contribution, generous holiday allowance and wellbeing support.
Full details of this brilliant opportunity can be found in the recruitment pack.
Harris Hill are delighted to be working with a disability charity to recruit a newly created Policy Manager position. This brand new role within the Innovation Team, will use an existing evidence base to develop robust policy positions which will enable greater accessibility to a range of future transport modes and technologies.
The aim of this charity is to improve transport accessibility for people with disabilities now and in the future. Their policy work will be rooted in structured research, drawing out themes across transport modes and disability types to tell a clear story about what changes would make the biggest difference to disabled people.
In this role you will work to proactively identify opportunities to influence emerging from a portfolio of innovation projects. You will lead on the charity’s responses to high-profile Government consultations, and where there is alignment you may engage with external partners for mutual benefit. You will develop and implement a specific research programme geared towards supporting us to develop robust policy positions.
Key responsibilities will include;
- Commissioning research specifically geared towards supporting development of robust policy positions.
- Using insights to develop a structured evidence bank and developing policy-relevant themes across key areas.
- Engaging with key external stakeholders in disability and transport to understand the policy positions of other organisations and share back our own.
- Proactively identifying opportunities to influence policy where it may have a positive impact for disabled people.
- Leading on responding to consultations, working closely with the Innovation and Communications Teams, and with external partners and allies where appropriate
The ideal candidate will have;
- Experience commissioning robust qualitative and quantitative research.
- Experience using research findings and evidence to develop robust policy positions and respond to high-profile Government consultations.
- Experience proactively identifying opportunities to influence.
- Ability to facilitate sensitive internal conversations to reach a point of consensus on policy positions.
- Ability to engage effectively with stakeholders in Government, industry, and other charities and foundations.
- Exceptional written and oral influencing skills, including the judicious use of data and evidence and the compelling presentation of the case for change.
This is a hybrid position requiring 2 day per week from the head office in Harlow, Essex. The office is well connected by public transport links.
Applications will be considered on a rolling basis so for more information about this position and next steps please apply here now.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Quo Vadis Trust, our mission is to empower our beneficiaries to reach their potential and live the best possible quality of life that they can. We provide supported housing to over 200 adults living with mental health needs, and we are also 'Great Place to Work' accredited. As Finance Manager at Quo Vadis Trust, you'll be at the heart of our strategic mission, supporting the organisation to deliver its financial targets.
Annual leave and benefits:
- 24 days plus bank holidays and an extra day off for your birthday
- Life insurance
- Health care cash plan
- 24/7 employee assistance program
- Company pension with Nest
- A focus on L&D and real opportunities for career progression
Closing date: 5th July 2024, however we will be interviewing on a rolling basis and this vacancy may close sooner should a suitable candidate be found.
About the opportunity
Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Reports to: Head of Programmes (South)
Salary: £35,102-£36,807 depending on experience. per annum.
Contract and hours: Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.
Closing date: Sunday 7th July 2024
Interviews: Thursday 11th and Friday 12th July 2024
Start date: Monday 12th August 2024
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
Duties and responsibilities
· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.
· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.
· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads
·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.
· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.
· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.
· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.
· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.
· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.
· Report and work closely with SMT, including presenting to SMT and attendance of biannual Programme Manager training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.
· Any other responsibilities reasonably required.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.
· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.
· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences.
· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff.
· Able to work under pressure to ensure deadlines and targets are met.
· Computer literate, competent using Word, Excel and PowerPoint.
· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.
· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.
· Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.