Growth marketing jobs

Can you write compelling copy, own your work and get results? We're hiring a freelance Communications Officer for 8 hours a week, starting asap. We’re looking for a proactive professional to support our mission to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.

In this hybrid role, you’ll have the chance to own and drive forward Globe Community Project’s communications strategy, taking a proactive approach to campaigns and initiatives, social media and supporter engagement, and meeting targets to inform, grow and reward our supporter base.

You’ll be joining the charity at a time of growth, and there’s scope for you to make a huge impact on our ability to reach and connect even more isolated people. As a loneliness charity, our communications are key.

You’ll either be in part-time work and looking for more hours, or a freelancer with space to take this on. You could work your hours across one or more days; we don’t mind as long as you can drive results, be flexible and responsive where needed. 

You must live locally or within easy reach of East London, and have the right to live and work in the UK.

Campaigns and initiatives
Producing compelling and impactful communications.

• Writing copy.
• Creating and developing content and graphics.
• Publishing on, and assisting with the development of, the GCP website.

Social media
Full responsibility for the social media channels.

• Creating and scheduling posts and content
• Engaging with others and with relevant trends.
• Setting and tracking key performance indicators (KPIs).

Supporter engagement
Keeping supporters and donors informed and involved.

• Crafting and designing compelling emails, with at least 1 email newsletter per month.
• Promoting opportunities for participation – including surveys, volunteering and
• fundraising campaigns.
• Refining segments and user journeys.

Strategy

• Making key contributions to the development and delivery of our strategic communications plan, including setting targets and timeframes within your first month.

Community events

• Gathering stories and content from participants at our activities in East London.
• Supporting occasional fundraising events.

Are you passionate about supporting struggling children and eager to be part of a friendly and supportive team? If so, we have an exciting opportunity for you!

At TLG, we’re continually on the lookout for exceptional people to journey with us and join our vision. As a member of our Fundraising & Supporter Engagement Team, you will play a pivotal role in expanding the charity's reach across the UK. Our team is dedicated to engaging with churches, supporters, corporates, and charitable trusts, fostering partnerships that will enable TLG to continue to transform the lives of thousands of children in the years to come.

This crucial role involves managing, overseeing and ensuring the quality control of data records and processing, including financial data, related to our extensive network of supporters and churches. You will serve as the first point of contact for our supporters, providing exceptional customer service and administrative support.

The ideal candidate will be proactive, detail-oriented, and driven to execute tasks efficiently. Strong communication skills are essential, as you will be responsible for clearly conveying TLG’s vision, inspiring supporters to join our regular giving scheme and increase their level of giving as ‘Hope Givers’.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Full Time, 37.5 hours per week (part time available for the right candidate)

Closing Date: Friday 18th April

Initial Interviews: Tuesday 29th April – Online

Final Interviews: Friday 9th May – at our National Support Office in West Yorkshire

Reports to: Senior Community and Challenge Events Manager

Direct reports: none 

Location: 40 Bowling Green Lane, London, EC1R 0NE (minimum of 1 days per week in office) 

Status, hours: Permanent, full time 

Salary: Grade D, salary in the range £32,254 to £35,560 (includes 11% London Weighting) plus benefits 

Role Summary

The Challenge Events Officer will work closely with the Senior Community and Challenge Events Manager (SCCEM) and Engagement Assistant (EA) to deliver significant elements of the charity’s fundraising strategy, in particular our challenge events. The post holder will be responsible for recruitment, management and stewardship of our existing challenge event portfolio to increase income in an area which has seen significant growth.  

 Key Tasks and Responsibilities 

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing AI generated answers. 

Job purpose

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone. 

Key responsibilities  

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!

The Legacy and In Memory Manager is responsible for developing and delivering plans to maximise gifts in wills and in memory giving, ensuring a sustainable income stream for the charity whilst providing exceptional levels of supporter care.

This role will oversee the administration of legacies, drive the growth of the charity’s Free Wills programme, steward legacy pledgers, and expand in memory fundraising. The Legacy and In Memory Manager will also ensure supporter journeys, audience insight and effective targeting are at the heart of the charity’s programme, working with the Individual Giving and Development Lead to create impactful marketing campaigns across a variety of channels.

The post holder will raise awareness of the importance and impact of gifts in wills and in memory giving to a wider audience, both internally and externally, ensuring these vital income streams are embraced at all levels of the organisation.

About Us

The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually. North London Open Spaces (NLOS) oversees some of the UK's most iconic green spaces, including:

· Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)

· Highgate Wood

· Queen’s Park

· West Ham Park

These beloved green spaces boast ancient woodlands, diverse wildlife, world-class sports facilities, and historic landmarks. We work closely with local communities and stakeholders to preserve and enhance these natural assets, making London one of the most liveable large cities in the world.

About the Role

This is a new and critical function within our senior management team at North London Open Spaces. We are looking for an entrepreneurial, hands-on leader who will drive fundraising, income generation, strategic partnerships, marketing, and community engagement across our portfolio of green spaces.

The successful candidate will have the opportunity to help shape this new role as it grows, leading a dynamic team and spearheading strategies to maximise resources, increase commercial opportunities, create new partnerships, and enhance visitor experiences while ensuring that funds raised directly benefit the sites they originate from.

Key Responsibilities

· Develop and manage partnerships across sectors to support the charitable and conservation goals of NLOS’s charities.

· Create fundraising initiatives, including grants, sponsorships, donor campaigns, and legacy giving.

· Identify appropriate commercial opportunities that generate revenue while balancing conservation priorities.

· Oversee communications to promote NLOS’s green spaces as visitor destinations and worthy fundraising causes.

· Lead volunteer and community engagement programs.

· Manage event licensing, filming, and commercial activities, ensuring compliance and promoting sustainability.

· Align initiatives with the City of London Corporation’s Corporate Plan and Climate Action Strategy.

About You

We are looking for a dynamic, high-energy, and innovative leader with a strong background in fundraising, income generation, partnership development, and strategic planning. You will bring:

· Hands-on development experience in charity, open spaces, or commercial sectors.

· Proven ability to research and capitalise on opportunities, implement business plans, and negotiate contracts.

· Strong financial modelling and budget management skills.

· Senior-level fundraising experience in a charity, NGO, or public sector.

· Success in establishing new income streams (e.g., trusts, foundations, individual giving).

· Track record in securing and managing grant funding.

· Experience developing marketing and communications strategies to drive income and engagement.

· Strong team management and staff development experience.

· Entrepreneurial mindset with analytical skills and provide ability to communicate effectively and persuasively.

· Adaptability and ability to work at pace in an exciting operations environment.

Why Join Us?

· Be part of a prestigious organisation that protects some of London’s most treasured landscapes.

· Lead and further develop a high-impact role with the opportunity to shape the future of iconic green spaces.

· Work within a supportive and collaborative team committed to conservation and community engagement.

· A workplace that includes multiple beautiful open spaces

· Competitive salary and benefits package.

If you are excited about the opportunity to play a pivotal role in preserving and enhancing London’s most cherished green spaces, we’d love to hear from you.

Closing date: 12 noon on Tuesday 22nd April 2025.

Provisional interview date: W/C 12th May 2025

To apply online please click the Apply online button below. 

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs. 

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a basic Disclosure & Barring Service check.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Director of Income and Engagement your responsibilities would include: -

·       Lead, inspire and manage an integrated Income, Data and Communications Team to diversify and increase income to          reach and engage more carers.

·Drive a substantial increase in voluntary income and the charity’s supporter base.

·Lead on communications and campaigns to support delivery of the charity’s strategy.

·Take an active role as a member of Carers First Leadership Team to shape and implement the charity’s strategy and             unlock the whole organisation’s potential.

About you

To be successful in this role you will need -

· Experience in strategic planning with an ability to produce and deliver creative and impactful income generation and             communications plans with targets and measures.

· Demonstrable achievements in planning and delivering significant income growth within a charity, from a diverse                   range of sources, including trusts and foundations, community fundraising, individual giving, major donors, legacies               and corporate partnerships.

· Demonstrable experience in writing compelling, robust and evidence-based proposals and cases for support for                     funders.

· Extensive experience of planning and delivering national and local communications/marketing tailored to key                         audiences, across multiple channels, to increase reach and engagement with key audiences.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First can offer you

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. 

Candidates must clearly write how they meet each requirement in the person specification to progress their application

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview process

The closing date for applications is 5pm on 13 April 2025. There will be a two stage process.

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long listed and invited to Stage 1.

Stage 1:  Week commencing 21 April 2025 - informal online meeting with the Chief Executive to discuss their                                        application.

Following the informal meeting, successfully shortlisted candidates will then progress to Stage 2:

Stage 2:   Week commencing 28 April and 5 May 2025 - formal face-to-face interview with the Chief Executive and                                Trustees. As part of the formal interview, candidates will be required to give a presentation, and details will be                        provided in advance.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families

About the role

We’re seeking a solicitor to lead the development of a new legal advice service for kinship carers. Joining an established advice team in a growing national charity, this is a new role focussed on delivering specialist legal advice to individuals and changing policy and practice through strategic casework.

Importantly, the postholder will have the opportunity to shape the role to best meet the needs of Kinship and kinship carers.

You’ll be part of a skilled and supportive team who keep kinship carers at the heart of their service.

Our Advice Team supports kinship carers in complex and challenging situations. It can be a tough role at times, so we prioritise adviser wellbeing and are developing a trauma informed approach to our advice work that we’ll be embedding across the service.

The type of person we’re looking for

You will be a 3 year PQE solicitor with strong knowledge of child law, family court processes and related safeguarding legislation. You will have the ability to become a leading expert in kinship care law. You will bring a compassionate and practical approach to supporting kinship carers to navigate legal challenges, access support, and achieve the best outcomes for the children in their care.

You will understand the broader systemic challenges faced by kinship carers, be a strategic thinker and have an interest in service development and policy influencing.

You will need to be resilient and be able to remain calm in difficult situations. You will be firm, sensitive and professional in your approach and will be clear and assertive as you identify key issues and support kinship carers to get their needs met quickly and effectively.

You will understand how important it is that kinship carers feel confident in making their own decisions with the right information and advice so that they can build their own knowledge and confidence rather than dependency.

Key responsibilities include:

· Provide high quality, people centred, specialist legal advice and assistance to kinship carers in England and Wales on kinship care law-related matters.

· Undertake casework and strategic casework.

· Lead the development of Kinship’s legal offer to kinship carers.

· Provide support, resources and training to colleagues in the advice team to support the quality of legal advice.

· Ensure our legal service is compliant with all relevant regulatory requirements.

· Work with our Policy and Campaigns team to identify opportunities for influencing policy and practice through strategic casework, litigation, policy work or campaigning.

· Support colleagues in our Training and Website teams to develop legally accurate content and resources.

Essential knowledge, abilities, skills and experience include:

· A minimum of 3 years post-qualification experience (PQE) in child law, family law, or closely related fields.

· Experience in both private and public law child-related cases.

· Strong knowledge of child law, family court processes, and related safeguarding legislation.

· Ability to provide clear, accurate, and practical legal advice tailored to the individual circumstances of vulnerable people.

· Excellent written skills and research skills.

· Strong organisational skills to prioritise tasks effectively, meet deadlines, and comply with legal and regulatory requirements.

· Confident in using digital tools, and an ability to learn new tools.

•Strong ethical standards and a passion for supporting vulnerable individuals to obtain access to justice.

(See Job Pack for full job description and person specification)

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

HOW TO APPLY:

Please apply for the role of Kinship Care Legal Lead by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.  Please include your notice period / earliest availability to start.

• Application opens: Friday 28 March  
• Application deadline:  Monday 21 April, 10 AM.
• First interview: Online – w/c 5th May 
• Second interview: In person – w/c 12th May

Some tips for your application:

· Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.

· Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.

· Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.

· Don’t go over 3 pages on your covering letter.

· Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.

Salary: £31,370 FTE

Contract Type: Permanent

Hours: 30-37 Hours per week will be considered

Are you passionate about making a difference in your community? Do you excel at building strong, lasting relationships with businesses and corporate partners? We are seeking a dynamic and results-driven Business Development Executive to join our Community Engagement team. In this role, you will identify and develop new and existing partnerships within the business community to raise funds and generate income, supporting the vital work of the hospice.

Key Responsibilities:

• Identify and build relationships with local businesses and corporate partners.
• Develop and implement fundraising strategies to secure financial support, sponsorships, and in-kind donations.
• Manage and nurture long-term partnerships, ensuring continued engagement and growth.
• Work closely with the team to integrate corporate support into our broader fundraising strategy.

What We’re Looking For:

• Proven experience in business development, fundraising, or account management.
• Strong networking and relationship-building skills, with the ability to engage and inspire local businesses.
• A passion for charitable work and a deep commitment to supporting our hospice’s mission.
• Excellent communication and negotiation skills, with a results-driven approach.
• Ability to work independently and as part of a collaborative team. 

Why Work With Us?

When you join St. Michael’s, you become part of a supportive, compassionate, and driven team dedicated to making a real impact. You’ll grow professionally while making a difference that truly matters to our community. to develop.

We offer flexible working (office or hybrid), free parking, and a location close to the hospice for ease of access. Plus, you’ll love working in an environment where every day brings new challenges and rewards.

St. Michael’s Hospice is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment. Successful candidates will be required to undergo relevant background checks, including a DBS check and provide satisfactory reference before starting the role.

Our benefits

We offer a competitive salary with attractive benefits, including, free parking, life assurance, 27 days annual leave plus bank holidays, and an extensive health and wellbeing plan and company pension.

How to Apply:
To be considered for this role, please submit the following:

• Cover letter explaining why you’re an ideal candidate for this position. Applications without this will not be considered.
• Application Form (available for download from our website).
• CV outlining your relevant experience and skills.

Closing Date:  Tuesday 29 April at 12:00pm

Interview Date: Tuesday 6 May in person

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

Circa £37,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our PR & Media Officer.

In this role, you will drive UNICEF UK's communications and media efforts for public fundraising and brand campaigns such as Soccer Aid for UNICEF,  as well as advocacy campaigns, and humanitarian emergencies. You'll manage relationships with UK media and collaborate with internal stakeholders to deliver ambitious, impactful media coverage that supports our income and influence goals across the Public Relations and News and Emergencies teams.

To succeed, you'll need experience in developing, implementing, and evaluating media strategies, and crafting effective communication materials to secure consumer and news coverage in key mass media outlets. Exceptional communication skills are essential, as is the ability to build and maintain strong relationships with UK journalists and stakeholders. Up-to-date knowledge of the UK media landscape and current humanitarian issues is also crucial.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 24 April 2025.

First Round Interview date: First round: Wednesday 14 May 2025 via video conferencing (MS Teams).
Second Round Interview date: Wednesday 21 May 2025 (in person at our Stratford office).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Head of Individual Giving, Legacy and Supporter Experience

Are you a strategic fundraising leader with a proven track record in individual giving, legacy programmes, and supporter experience? Are you looking for a leadership role where you can drive impactful fundraising strategies and make a real difference? Join Prospect Hospice as our Head of Individual Giving, Legacy and Supporter Experience and help us support our community through delivering exceptional end-of-life care.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our fundraising team to ensure we meet our ambitious growth targets.

Hours: 30 to 37.5 hours per week (flexible working options available)

What is the role?

As Head of Individual Giving, Legacy and Supporter Experience, you’ll lead a passionate team responsible for individual giving, legacy programmes, and delivering a world-class supporter experience.

You’ll shape and implement data-driven strategies to engage and steward supporters, maximise donor lifetime value, and deliver campaigns that truly resonate. You’ll also lead the development of a first-class supporter journey, ensuring donors feel valued and connected to the impact they make.

This role is key to helping us achieve significant growth across cash appeals, raffles, lottery, committed giving, legacy, and in-memory giving, ensuring Prospect Hospice can continue providing compassionate care to those in need.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

The role has a requirement to work occasional evenings and weekends to support events.

About you:

We are looking for someone who brings:

• Proven leadership in individual giving, legacy programmes, and supporter experience
• A successful track record of developing fundraising strategies, plans, multi-channel campaigns and budgets to grow income and impact.
• Deep understanding of supporter journeys, donor engagement, and stewardship best practice
• Exceptional leadership skills to inspire and develop a high-performing team
• Proven track record of delivering income against specified targets
• Strong communication, relationship-building, and stewardship skills to engage donors and stakeholders
• Ability to influence and negotiate with ease

Due to the nature of this role, a full UK driving license and access to a vehicle is also required.

Please see the job description for full details and person specification.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

The essentials …

• Permanent, part-time (21 hours, Tuesday through Thursday)
• £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
• Hybrid working with Wednesdays in the Bath office

What you’ll be doing …

The main purpose of this role is to provide customer facing support for the sales and marketing team.  Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.

Overall responsibilities / requirements …

• Support the sales team in managing agreements and licenses
• Support the sales and marketing teams in managing data requirements and reports (internal/external)
• Offer a high level of customer service to existing and potential customers
• Provide customers with marketing information and materials

Key accountabilities …

Sales and customer service:

• Offer support for customer queries on pricing, renewals negotiations and Rights Retention
• Support institutional renewal reminders processes
• Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly 
• Download reports as required from 3rd party sellers
• Work with 3rd party partners to enable member access to subscribed content
• Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
• Payment of royalties with the Sales and Customer Services Manager
• Create and upload MARC/Kbart files to website for libraries
• Quarterly subscription comparison
• Updating member email addresses in Lyell (from lists provided by database manager)
• Product updates on the online bookshop

Marketing:

• Marketing support and data entry for leads and opportunities
• Provide promotional questionnaires to authors/editors
• Creation of Advance Information / New business info sheets/Book order forms
• Creation of ‘most read reports’ to authors – monthly/quarterly 
• Geographical content for reps/agents
• Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
• Newsletter creation:
  • New title alert newsletters
  • Online bookshop sale newsletter
  • Online bookshop sale: adding books and removing tags

General:

• Collaborate with colleagues at the Publishing House to share and maximise opportunities
• Develop an understanding of the sales processing for institutional subscriptions and book sales
• Contribute to streamlined sales processes resulting from new CRM/website developments

What we’re looking for …

• A high level of clerical and administrative experience in a customer service role
• A good standard of written and spoken English, numeracy and a keen eye for detail
• A self-motivated learner able to work with minimal instruction
• Desire to work in a team environment
• Positive attitude to customer service
• Competent to manage the Microsoft office suite

Essential

• Advanced administrative experience
• Sales office experience
• Customer service experience
• Microsoft office suite
• Strong communication
• Good standard of English and numeracy

Desirable

• Experience with CRM and Microsoft Dynamics 365

The duties and responsibilities highlighted in this job description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

A bit about us …

The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognition scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

All applicants must have the right to work in the UK.

We are seeking someone with a mix of skills: an individual with proven community fundraising experience, excellent relationship-building abilities and a crafter of persuasive and powerful content that resonates with a variety of stakeholders.

You’ll be joining Brigstowe at an exciting time as we aim to build on the fundraising growth and development from recent years. Can you help us to deliver compelling communications while moving our income generation to the next level? 

Your role 

You’ll be securing financial support for Brigstowe from individuals while simultaneously raising its profile among stakeholders through strategic communications and marketing efforts. This work includes:   

1. Building relationships with community groups and corporate organisations, managing individual giving through the ‘Friends of Brigstowe’ programme, organising fundraising events and providing supporter care.  

2. Developing and implementing marketing/comms strategies to promote Brigstowe’s work, producing branded materials (newsletters, reports, blogs, videos), overseeing our website and social media presence, and handling media relations.  

About you 

You’ll have a proven track record in community fundraising, with a good understanding of stewardship that converts supporters into champions.

Creative and proactive, your previous marketing and PR expertise will bring compelling stories to life across various platforms, enabling us to connect with a diverse range of stakeholders. You’ll be someone who networks comfortably and spots opportunities others might miss. You’ll be resilient, self-motivated, and be meticulous with a strong eye for detail and fantastic planning skills. 

You’ll be someone who can commit to working within Brigstowe’s service delivery ethos of respect, empowerment and inclusion. 

About us 

Brigstowe supports anyone living with or affected by HIV in Bristol and the surrounding areas. We offer a comprehensive and holistic range of services including advice and support, a peer support group and peer mentoring. 

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgemental, professional and of a high quality at all times. 

As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:  

• 26 days holiday per year plus bank holidays (pro rata) 

• 6% pension contribution    

• Ongoing training and development opportunities   

• Regular one-to-one supervision 

• Flexible/remote working options available on discussion with line manager (some office working is required) 

• Cycle to work scheme

Closing date:   Midday Wednesday April 30th

Interview date:   Wednesday May 7th at The Old Coop, Ground Floor, 40-42 Chelsea Rd, Bristol, BS5 6AF  

How to Apply:   

Please fill in the Application Form outlining your reasons for applying and how your skills and experience fit the person specification. All applications will be scored using the person specification and therefore applicants who provide clear examples to evidence their skills and experience are more likely to be offered an interview.   Brigstowe values the experience and diversity of individuals and therefore invites you to also use general life experience when evidencing your abilities and experience against the person specification. 

Please also complete our Required Information Form and Equal Opportunities Form. 

If you would like more information on this role, please see our website.

Brigstowe is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applicants with the appropriate skills of any background or identity, or those identifying as having a disability.    We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently under-represented in our staff team. We also encourage applications from people living with HIV.  Any applicants who let us know that they are from either of these two groups and who meet the essential criteria in the person specification will automatically be invited to interview.