Graduate Project Support Assistant Jobs in London

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

The Administrative Assistant will provide essential support across multiple projects, including our new digital community platform, regional events, and board operations. This role is about keeping things organised, supporting smooth communication, and helping our members and partners engage with our services.

You should be comfortable using digital tools like Customer Relationship Management (CRM) and Content Management Systems (CMS) or online platforms as part of your work. You don’t need to be an expert, but you should be confident in navigating systems, keeping records updated, and helping others with basic queries. Above all, you should be eager to learn and ask questions. We are keen you get as much out of the next 18 months as we will. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

As Administrative Assistant you will support the organisation by maintaining the digital community platform, assisting members with access, and ensuring content is well-organised and engaging. You will help plan and coordinate regional events, facilitate member engagement, and support outreach efforts. Additionally, you'll provide support to the CEO, maintain project documentation, assist with communications, and handle data entry. The role also includes coordinating board meetings, preparing and distributing papers, taking minutes, and providing administrative support to the Board Chair.

You can read more detail about the job responsibilities in the downloadable job description.

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply. The ideal candidate will have administrative experience, managing multiple tasks and meeting deadlines while supporting projects and coordinating tasks. They should be comfortable using digital tools like CRM or CMS platforms, handling scheduling and documentation, and communicating professionally across various channels. While not required, experience in a membership organisation, charity, or event coordination, as well as familiarity with data management, would be a desireable nice-to-have.

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task

This is a new role to support our Finance Manager and Director of Finance in managing Cure Parkinson's day to day finances, at at time of growth for the charity, with more fundraisers raising urgently needed funds, for our vital research and more research projects getting underway. 

The Accounts Assistant will be the first point of contact for financial enquiries, handling our accounts payable and receivable, so we are seeking an individual with excellent communication and strong IT/excel skills.  Previous Accounts experience is not essential, but a willingness to learn is key.

About The Role

We are looking for an experienced Executive Assistant who can take the reins to cover a period of maternity leave. You’ll be responsible for ensuring two directors are fully supported with their busy workload by handling their diary management, fulfilling reporting requirements, preparing meeting documents and taking minutes as well as delivering or supporting on key project work.

This role has a specific focus on manipulating and presenting data for reports, therefore you will need to have excellent Excel skills and Power BI experience would be beneficial. You will be the first point of contact with a wide range of stakeholders including the executive team, trustees and senior executives from external organisations; you will therefore need to uphold high standards of professionalism, be detailed oriented and extremely organised.

Strong administrative skills are essential, together with an enthusiastic and flexible approach to work, good interpersonal skills and a genuine passion and drive to make a difference to the children and young people we support, so that no child has to face mental health issues alone.

We believe this role could be achieved across 4 or 5 days and welcome applications from people who are interested in working between 28-35 hours. Please note salary will be pro rata if working less than 35hrs a week.

Could this be your Place?

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 16th March 2025

1st Interview date: 20th March 2025

2nd Interview date: 25th March 2025

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
 

Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.

Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment which includes a DBS check.

Sutton Community Works (SCW) is a Christian charity in South London. Our vision is for our faith in action projects to contribute to a safe and flourishing community in Sutton.

Our work focuses on areas including food poverty, young people, rough sleepers and homelessness. In all our work, our ethos is to love God and others in all we do and say, ensuring people feel seen, heard, understood, and helped.

The Community Food Shop enables Sutton residents who are living with food insecurity to have weekly access to healthy and helpful food, with around 110 households visiting each week.

People visiting the shop come from a vast variety of backgrounds but all have faced difficult life experiences. Beyond food, we also want people to access support to improve their situation, so we pay Citizens Advice to come to the shop every week and provide advice on topics such as housing, debt and benefits.

And as a Christian project we underpin everything with prayer and actively offer prayer to our customers too. The community is real at the Food Shop, and the genuine care and compassion that our 40+ volunteers offer keeps people coming back and building trusting relationships with us.

As one customer said: "Thank you to all the volunteers for their love and support. Being able to feed my family with help from the Food Shop has changed my life."

As the Community Food Shop Saturday Supervisor, you can use your people skills, organised nature and attention to detail to help feed people in need and provide a safe and welcoming environment. You will:

• Lead sessions in the shop, serving and praying with customers and supervising and praying with volunteers (40%)
• Ensure a safe and clean environment and equipment to comply with hygiene standards (40%)
• Ensure food is stored and handled safely to minimise waste (10%)
• Ensure everything is prepared for the Food Shop sessions to run smoothly the following week (10%)
• Keep Christ central to activities in the Food Shop project (always)

Will you come and join this amazing project?!

Salary: £27,000 per annum pro rata (plus 5% pension commencing from successful completion of probation period).

Hours: 7.5 per week

Working Pattern as below (with occasional working outside of these times).

Saturday 9:00am – 5:00pm*

*Roughly once per month, the finish time will instead be 2:30pm and the remaining 2.5 hours will be worked on a Monday morning (9:30-12) to join staff meetings.

In addition, if agreed with the Food Shop Manager, it is possible for some Saturday afternoon tasks to be completed on Mondays or Tuesdays instead.

Annual Leave: 28 days per annum pro rata, including bank holidays

Location: This role is based at the Community Food Shop in the St Nicholas Centre in Sutton (SM1 1AY), with occasional travel to the office (Highfield Hall, 320 Carshalton Road, SM5 3QB).

Occupational Requirement: This role involves offering and participating in Christian prayer with members of the public and volunteers, leading devotions and group prayer, and providing pastoral care and supervision to volunteers. It is therefore an occupational requirement for the post-holder to be a practicing Christian.

We are looking for someone who:

• Shares the Vision, Values and Ethos of Sutton Community Works (see our accompanying ‘Who We Are’ document)
• Cares deeply for those in need and wants to put their Christian faith into action to serve them through addressing food insecurity
• Is hardworking and thorough when completing tasks
• Has experience with volunteers and supervising/leading or coaching others
• Has experience supporting people who are vulnerable or have complex social backgrounds
• Is confident and trustworthy in working independently
• Is comfortable with physically demanding work and spending a lot of time on their feet
• Is comfortable using electronic systems and devices
• Is highly organised and has excellent attention to detail
• Has excellent communication and interpersonal skills
• Has some understanding of safeguarding, confidentiality and health and safety (training can be provided)

Please note aforementioned occupational requirement.

Closing date: 30th March 2025

For fuller job description and tasks involved, please download the document 'Community Food Shop Saturday Supervisor - March 2025'.

In your covering letter, please explain why you think you could be the person we are looking for, based on the information provided.

Not quite the right role for you? We are recruiting other roles in this project too - see our Organisation Profile for all current vacancies.

Please note that we are unable to sponsor visas for this position.

Applications are due by 23.59 GMT on Friday 4th April 2025.

Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.

Responsible to: Marketing and Communications Manager

Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.

Location: Based from home with the expectation of at least quarterly in-person team meetings in York.

Employment: 2-3 days (to be discussed upon interview)

Salary: £23,000 p.a. pro rata for number of days worked

JOB DESCRIPTION

• Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
• Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
• Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
• Assist with the design of digital assets for social media, website and newsletters.
• Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
• Support the team with monthly newsletters and other communications to accredited organisations.
• Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
• Track and report on marketing performance metrics to assess the success of different strategies.
• Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
• Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.

PERSON SPECIFICATION 

Essential 

• Some experience in marketing and communications, with an understanding of strategic approaches.
• Creative and proactive communicator with a passion for ethical business practices.
• Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
• Experience using digital communication channels, including social media.
• Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
• Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
• Ability to work collaboratively within a team and engage with external stakeholders effectively.
• Flexibility in working hours to respond to social media engagement and support events.

Desirable 

• Previous experience in the charity or responsible business sector.
• Familiarity with media relations and press engagement.
• Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the Midlands team. 

About the role 

You’ll provide high quality admin support to the Midlands team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working co-productively with people living with Parkinson’s.

As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s

What you’ll do:

• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required

• Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting 

• Respond to general enquiries in a timely and friendly  fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required

• Maintain digital records on the charity’s data platforms

What you’ll bring:

• Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet the business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Ability to work flexibly and from home with some travel and the occasional overnight stay 

Please note, interviews for this role will be conducted on the 2nd or 3rd of April.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Sutton Community Works (SCW) is a Christian charity in South London. Our vision is for our faith in action projects to contribute to a safe and flourishing community in Sutton.

Our work focuses on areas including food poverty, young people, rough sleepers and homelessness. In all our work, our ethos is to love God and others in all we do and say, ensuring people feel seen, heard, understood, and helped.

The Community Food Shop enables Sutton residents who are living with food insecurity to have weekly access to healthy and helpful food, with around 110 households visiting each week.

People visiting the shop come from a vast variety of backgrounds but all have faced difficult life experiences. Beyond food, we also want people to access support to improve their situation, so we pay Citizens Advice to come to the shop every week and provide advice on topics such as housing, debt and benefits.

And as a Christian project we underpin everything with prayer and actively offer prayer to our customers too. The community is real at the Food Shop, and the genuine care and compassion that our 40+ volunteers offer keeps people coming back and building trusting relationships with us.

As one customer said: "Thank you to all the volunteers for their love and support. Being able to feed my family with help from the Food Shop has changed my life."

As the Community Food Shop Stock Coordinator, you can use your hardworking and organised nature to help feed people in need in Sutton. You will:

• Manage stock at the shop safely and effectively, supported by the Food Shop Manager and leading a team of Restocking Volunteers (70%)
• Buy or collect donations of additional food as required (10%)
• Maintain excellent food hygiene standards (10%)
• Ensure everything is prepared for the Food Shop sessions to run smoothly (5%)
• Lead sessions in the shop, serving and praying with customers and leading volunteers (5%)
• Keep Christ central to activities in the Food Shop project (always)

Salary: £27,000 per annum pro rata (plus 5% pension commencing from successful completion of probation period).

Hours: 21.5 per week

Working Pattern as below (with occasional working outside of these times)

Monday 9:30am – 12:00pm*

*On alternate weeks, these 2.5 hours are worked on a Thursday or Friday morning.

Tuesday None

Wednesday   9:00am – 5:30pm

Thursday 12:00pm – 5:30pm

Friday 12:00pm – 5:30pm

Annual Leave: 28 days per annum pro rata, including bank holidays

Location: Based at the Community Food Shop in the St Nicholas Centre in Sutton (SM1 1AY), with occasional travel to the office (Highfield Hall, 320 Carshalton Road, SM5 3QB) and other local places to collect food.

Occupational Requirements: This role involves offering and participating in Christian prayer with members of the public and volunteers, leading devotions and group prayer, and providing pastoral care and supervision to volunteers. It is therefore an occupational requirement for the post-holder to be a practicing Christian.

This role also involves buying/transporting food multiple days per week, therefore it is a requirement that the post-holder is a driver with access to a safe vehicle they are insured to drive for work purposes.

We are looking for someone who:

• Shares the Vision, Values and Ethos of Sutton Community Works
• Cares deeply for those in need and wants to put their Christian faith into action to serve them through addressing food insecurity
• Is hardworking and will enjoy a busy role based in the community
• Has experience with volunteers and supervising/leading or coaching others
• Is comfortable lifting heavy loads and spending a lot of time on their feet
• Is comfortable using electronic systems and devices
• Is highly organised, flexible and adaptable
• Has excellent attention to detail
• Has excellent communication and interpersonal skills
• Is knowledgeable about food

Please note aforementioned occupational requirements.

Closing date: 30th March 2025

For fuller job description and tasks involved, please download the document 'Community Food Shop Stock Coordinator - March 2025'.

In your covering letter, please explain why you think you could be the person we are looking for, based on the information provided.

Not quite the right role for you? We are recruiting other roles in this project too - see our Organisation Profile for all current vacancies.

Please note that we are unable to sponsor visas for this position.

Review Coordinator – Help Make the World More Accessible!

Are you passionate about exploring new places and sharing your experiences? Do you want to help disabled people travel with confidence?

At Euan’s Guide, we are looking for a Review Coordinator to visit locations across the UK and review disabled access. Your insights will empower our community to find accessible places to go.

What You’ll Do

• Visit locations, venues and businesses focusing on transport hubs and surrounding facilities such as toilets, places to eat and drink and other everyday essentials.
• Share your experiences by writing engaging, informative reviews on Euan's Guide.
• Build relationships with local communities, charities, and businesses to improve accessibility.
• Represent Euan’s Guide at events and contribute to our outreach efforts.

About You

• A keen explorer who enjoys visiting new places and meeting new people.
• Experienced in reviewing, blogging, or writing.
• Passionate about accessibility and inclusion.
• Confident working independently and managing relationships with a variety of stakeholders.
• Personal lived experience of disability is highly valued.

Why Join Us?

• Meaningful impact – your work will help disabled people navigate the world with confidence.
• Flexible working – we understand the 9-5 does not work for everyone.
• Remote role – you can be based anywhere in the UK.

If you love travel, storytelling, and making a difference, apply now and be part of a movement that is shaping a more accessible world!

Please visit our website to find out more information including how to apply.

We have a great opportunity for a Major Giving Team Assistant to play a key role within the team, providing administrative and project support to colleagues. The Major Giving Team manages relationships with major and high value donors, trusts and statutory funders, and strategic partners. The Major Giving Team Assistant will be the first port of call for enquiries internally and externally and will have a good overview of the team's activities.

We are looking for a database and spreadsheet whizz who can prove that data isn't scary, and someone who can confidently and proactively manage projects from start to finish. You'll be adept at juggling several tasks simultaneously whilst having the ability to talk confidently via all communication channels.

This is the perfect role for someone looking to start their career in major donor fundraising or strategic partnerships - due to the varied nature of the role, no two days will be the same!

Key Skills and Attributes: 

• Previous experience of working with databases and spreadsheets
• Previous experience of making high quality data selection requests and working with the data generated
• Previous experience manipulating data, particularly in excel, including filtering and segmenting
• Good general administrative skills, including mail and email-merging
• Good organisational skills with a methodical approach to working on a number of tasks simultaneously while prioritising and working to deadlines
• Good interpersonal skills with the ability to communicate confidently, effectively and diplomatically with a wide range of people at all levels
• The ability to work proactively, identifying improvements to work practices maintained within the team and with other teams
• Good troubleshooting and problem-solving skills

The team: 

The Head of Major Giving oversees a team split into three, consisting of Major and High Value (Philanthropy), Trusts and Strategic Partnerships.  The Events & Stewardship Officer, who line manages the Team Assistant, works alongside them to service the entire team.

For more information, please read the job description.

Closing date: Wednesday 19th March 2025 (23:59)

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland, role holder will be required to attend team meetings in London on a quarterly basis.  

(London salary applicable to candidates who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

Operations Administrative Coordinator

We are currently seeking an Operations Administrative Coordinator to provide comprehensive and proactive support to the London Centre Manager. This will high level and effective personal assistant-type and administrative support (diary management, correspondence, distribution of documents, room bookings, minuting meetings etc.) on a day-to-day basis, and to provide a range of administrative support to the Rehoming and Welfare Managers within the Operations Directorate across dog and cat teams during individual projects, events and work programs.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd March 2025
Interview date(s): TBC. Early applications are encouraged, as interviews may take place on a rolling basis ahead of the closing date.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We’re one of the largest student-led organisations in the UK and a charity with over 52,000 members. With a staff team of more than 120, a range of services including advice, sports, representation, volunteering and an annual turnover of more than £16m, we’re a growing organisation making impact for our members. 

We are seeking someone to provide quality advice, information and support to students using the Advice Service, including casework and advocacy. This role is part of our Advice and Wellbeing team, working to ensure students feel supported, informed and striving for positive outcomes whenever possible. The Advice Service is open to all UCL students; casework may include supporting students from (but not limited to) high priority groups such as estranged and care experienced students, carers, disabled students, students affected by domestic violence and students at risk of homelessness

The role is a full time and permanent contract. This role is also a hybrid working role, where 40% of the role will be on campus based. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Have you got demonstrable experience of giving advice or support in a student or other client facing environment? Have you got experience of working with clients in vulnerable situations in a busy environment? If the answer is yes, then we want to hear from you. 

Our ideal candidate will be a point of contact for the Advice Service, providing support to all UCL students (which may also include recent graduates or confirmed students yet to enrol). The right candidate will provide high quality and accurate advice and information to students using the Advice Service including on housing, academic, money, and employment matters, through casework, support and advocacy. The successful role holder will also work collaboratively with other members of the team to ensure that an outstanding advice and information service is provided, including supporting Reception Assistants and other Advisors with queries.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We’re one of the largest student-led organisations in the UK and a charity with over 52,000 members. With a staff team of more than 120, a range of services including advice, sports, representation, volunteering and an annual turnover of more than £16m, we’re a growing organisation making impact for our members. 

We are seeking two individuals to offer proactive support and information to UCL students who have experienced sexual violence, sexual harassment, gender-based violence and domestic abuse at any point in their lives. The Office for Students have recently introduced a new condition of registration for universities in relation to harassment and sexual misconduct (Condition E6) and this condition with come into force on 1 August 2025. The Advice Service offers a non-judgmental, safe and confidential space for students to seek advice and these Advisors will empower students to make informed choices regarding reporting options and support they wish to access, either through the university or external services. 

The role is a full time and permanent contract. This role is also a hybrid working role, where 40% of the role will be on campus based. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Have you got demonstrable experience of working with individuals who have experienced one or more of the following: sexual violence, harassment, gender-based violence and domestic abuse? Have you got understanding of the impact of sexual violence and sexual harassment on survivors, and how to support them with a trauma informed approach? If the answer is yes, then we want to hear from you. 

Our ideal candidate will be a point of contact for the Advice Service, providing support to all UCL students (which may also include recent graduates or confirmed students yet to enroll) who have experienced sexual violence, harassment, gender-based violence and domestic abuse. The right candidate will provide high quality and accurate advice and information to students using the Advice Service, through casework, support and advocacy. The successful role holder will proactively stay informed and maintain knowledge of developments in areas impacting casework, including UCL regulations and external policy and legislation changes, to ensure that all advice and information given is up-to-date and accurate.

Title People Team Administrator

Reporting To People Manager 

Location Hybrid, with a minimum of one day per week in the office, and flexibility to attend more often if required. Our office is based in Shepherd’s Bush, London.

Salary £27,000 per annum 

Hours of Work 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract Permanent, starting April onwards 

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced pension and policies;
• Private health insurance;
• Eligibility for a Blue Light discount card 

Closing Date: 14th March 2025, 5pm 

Job Summary

To provide high quality HR administrative support across the whole employee lifecycle, working towards MHI’s goal of transforming mental health support in the UK and being a great place to work. Working closely with MHI’s People Manager and Head of People and Culture, you will be involved in all aspects of HR, from the day-to-day administration to recruitment and payroll processing. This is a unique opportunity for someone with administration experience who is looking for a role in HR to join a growing mental health charity.

Key duties and responsibilities

HR Administration

• General filing and administration support for People Team
• Administration of personnel records, ensuring everything required is up to date and compliant with statutory requirements (ie Right To Work, background checks)
• Supporting with compliance auditing, payroll administration and HR reporting
• Maintain accurate records on our HR system
• Be the first line of support for HR related queries and incoming tickets on the HR Service Desk, escalating as appropriate 
• Complete administration for approvals of new recruitment and payroll authorisations (ie promotions, change of job roles)
• Produce appropriate documentation as required
• Sending communications via MHI’s HR system or other platforms to announce new starters, leavers, vacancies, and any other relevant updates 
• Drafting and sending the monthly HR newsletter
• Complete audits on MHI’s HR system and employee records to ensure that the data held is accurate and secure, including supporting with projects to move and accurately record historical employee data to our HR system
• Managing time off recording on MHI’s HR system, including ensuring that annual leave balances are correct 
• Sending gifts to employees, ensuring that agreed budgets are adhered to 
• Supporting with training, travel and any other bookings as required by 
• To support the People Team with any other administrative tasks and projects as required

Recruitment

• Advertising new vacancies on our HR system and other relevant channels
• Working closely with relevant teams to support effective employer branding during recruitment, attracting candidates that align with our mission and values 
• Ensure a value-for-money approach to recruitment ensuring we attract diverse and high quality candidates by using appropriate sources
• Managing incoming applications and liaising with hiring managers for shortlisting 
• Administration and liaison with candidates, arranging interviews for managers, ensuring one member of the People Team is on the interview panel.
• Arranging appropriate employee background checks (such as DBS and New Zealand Police Vetting, Reference and Right to Work checks) and supporting the ID check and verification process 
• Request new starter paperwork to ensure required payroll information is in place
• Administration of contract, job descriptions and offer letters using an e-signature application
• Having a good knowledge of people processes and policies, ensuring they are followed correctly 
• Having a proactive, helpful and friendly approach with candidates to support with making MHI an attractive place to work 
• Liaise with the candidates, the People Manager and Hiring Managers to arrange inductions for new starters 

Probation

• Send out template probation review forms for managers to complete with new joiners. Ensure they are completed and uploaded to the HR system.
• Monitor probationary period due dates and send letters to confirm when completed

Leavers

• Ensure that all administration is completed for leavers
• Arrange exit interviews and keep appropriate records
• Arrange appropriate references as requested by former employees

Person specification

Essential 

• Strong administration experience
• Confident with IT and digital systems
• Excellent attention to detail
• Highly organised and able to work to deadlines 
• Have a good understanding and commitment to confidentiality
• Excellent communication skills, both written and verbal
• Confident in liaising with a variety of stakeholders, including Senior Managers, to ensure the correct processes and policies are followed 
• Adaptable and flexible to changes within the organisation
• Ability to manage own time, confirm priorities and expectations
• A desire to learn and develop new skills and knowledge 
• Comfortable performing a wide range of activities, including stretching to new skills/experience 
• A desire to work in a growing charity working at the forefront of digital mental health support

Desirable 

• HR Administration experience 
• A CIPD qualification, or working towards
• Experience using Google Suite 
• Experience using HRIS and ticketing systems, especially Bamboo HR and Jira 
• Experience in the nonprofit sector 

This role is subject to eligibility to work in the UK, plus satisfactory right to work and reference checks.

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Are you committed to wanting to help others?

Would you like a role that enables you to work in the local community?

Do you want to make a positive impact to people's lives?

Do you want to work for a caring and forward-thinking charity?

If your answer is yes then we have the perfect role for you!

At Age UK Kensington and Chelsea we are passionate about our people, we care about the service we provide and empower our staff to deliver great outcomes for those who come into contact with our services.

The role

Our My Care My Way service is a great example of this, bringing together health and voluntary sector expertise to deliver real change to how care is delivered in West London. We have collaborated with local NHS partners to offer a unique integrated care service that is at the forefront of Social Prescribing development in London.

MCMW aims to provide information, navigation and support to patients where it is most needed. Our Health and Social Prescribing Co-ordinators are aligned to GP surgeries in our local community and work alongside specialist nurses to provide additional care to older patients. 

Each HSPC will care plan for a caseload of patients, contacting individuals at a frequency based upon need and building a relationship over time. With a focus on the wider determinants of health - such as level of physical exercise, social connection and one’s environment - our HSPCs link patients into relevant services and activities that will improve their lives in the longer term. 

We have a fantastic staff benefits package and we provide annual training and development opportunities.

About Us

At Age UK K&C we promote the wellbeing of older people through:

• Providing services which support independence
• Learning from this experience to inform our understanding of older people's needs
• Ensuring the voices of older people in Kensington & Chelsea are heard
• Working in close collaboration with other organisations to achieve these aims

The HSPC role offers an exciting opportunity to become part of the My Care My Way workforce; bringing together health and social care expertise to deliver real change for how care is delivered in West London.