Governance Manager Jobs
Salary: £45,864 per year
Hours: Full-Time, 37.5 hours per week
Contract Type: Permanent
Location: Hybrid; based at delivery sites across contracted London boroughs as required
Are you a results-driven leader dedicated to advancing community mental health and wellbeing across London?
We are seeking a Head of Community Services to lead and develop our non-clinical community programmes, ensuring effective operational, financial, and people management across our boroughs.
The ideal candidate will be a strategic, compassionate person with experience in community-focused service management, budget handling, and team leadership. You’ll have a strong ability to engage with diverse stakeholders, shape policy, and implement impactful changes. Your commitment to diversity, equality, and service user involvement will also be evident in all aspects of your work.
You will:
- Oversee and develop a range of community programmes, including Westminster Community Programmes, Community Befriending Service, In-reach Peer Support Service, Complex Emotional Needs Peer Support Service, Community Living Well Peer Support Service, Skills Development Service, Tooting Hub Service, Creative Arts (Portugal Prints), and the SMI Outreach Project, ensuring each service meets quality and compliance standards.
- Develop and maintain strong relationships with statutory and voluntary sector organisations, service users, and funders to foster collaboration and expand our reach.
- Stay up-to-date on policy changes and lead service innovation, aligning our offerings with NHS and organisational strategic goals.
- Take ownership of budget setting and financial oversight across programmes, ensuring cost-effectiveness, efficiency, and financial stability.
- Support and guide a dedicated team, including Community Befrienders, Peer Support Coordinators, and Senior Peer Support Workers, fostering a collaborative and inclusive culture.
Why join us?
If you’re looking to make a meaningful, lasting impact on mental health services across London, this is your opportunity. As Head of Community Services, you’ll be joining at an especially pivotal time, as we merge with Kensington & Chelsea Mind to form West Central London Mind. This new role offers the chance to help shape our enhanced vision to support community wellbeing across an expanded area, contributing to a sustainable and impactful future for mental health support in London.
We’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
Our benefits:
- Hybrid/flexible-working if role permits
- Generous annual leave plus bank holidays
- Wellness Action Plans
- Learning and Development opportunities
- Free eye test and possible contribution to glasses
- Ride to Work – Interest free loan over 12 months period.
- Birthday leave
- Employee Assistance Programme
- Interest free loan of £750
How to apply:
The deadline for this role is 12pm on Friday 13th December 2024.
Please note, we reserve the right to close the application window early and without notice should a suitable number of applications be received.
REF-218059
Digital Project Manager
Type: Full-time (35 hours a week), fixed term 6 months contract
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession /Technical
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a confident, skilled and personable Digital Project Manager to help us deliver our ambitious roadmap of digital projects.
You’ll lead on the production of digital, creative, UX, campaign and content-based projects. This’ll include everything from leading on the digital and content element of major campaigns and appeals, through to developing new digital and content-based tools to help people live well with MS.
Working within our combined digital and content team, you’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget.
You’ll be super organised and used to capturing requirements, preparing, documenting and delivering projects and reporting on progress.
This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.
We’re keen for you to work where you're most effective and comfortable so we’re flexible about remote working and the pattern of how you work your hours.
Closing date for applications: 9:00 on Monday 2 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Housing Rights Manager
Work Pattern: 35 hours a week, full time
Contract: 24 month contract subject to successful probation period, with possibility of extension subject to funding
Salary: £37,941 per annum (inclusive of London Weighting)
Location: Camden & Hackney Outreach
About CARIS Families
CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.
CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network. We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home. We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.
We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.
About the role
Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.
In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually casework with.
This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.
The Benefits
- Salary of £37,941 (full-time, 35 hours a week.)
- Hybrid working can be negotiated around core frontline delivery hours
- 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
- 6% employer pension contribution
- Ongoing learning and development opportunities
- Being part of a dedicated, supportive and inclusive team
Please complete the accompanying application form and return by Friday 14th December 2024 at 6pm.
INTERESTED?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.
Please note that this post is subject to an enhanced vetting and barring check.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Us
STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.
The Role
We are seeking an experienced Trusts and Grants Manager to lead and expand our income from trusts, foundations, and grantmakers. This role is pivotal for advancing our mission and will involve developing and managing a portfolio of restricted donors, researching new funding opportunities, and crafting compelling proposals. While the focus is on trusts and foundations, experience with corporate and institutional funding is desirable. You will collaborate closely with the Director, finance team, and project managers to shape competitive, impactful funding proposals and work in parallel with the Supporter Engagement Manager to develop and implement a fundraising strategy that aligns with the organisation’s overall fundraising goals.
Key Responsibilities
- Donor Management: Take primary responsibility for a portfolio of existing trust donors, providing consistent stewardship and relationship management to ensure ongoing support, including both lower-value and potential high-impact donors.
- Research and Strategy: Conduct targeted research on new trust and foundation prospects, Co-develop a fundraising strategy and plans to approach and engage them based on donor capacity and interest.
- Database Management: Work with internal stakeholders to streamline the donor database for efficient tracking and reporting, ensuring accurate documentation of all interactions, proposals, and updates.
- Collaborative Communication: Partner with colleagues in Communications, Public Fundraising, and Individual Giving to coordinate donor communications for specific appeals or program updates, aligning messaging to enhance engagement.
- Proposal Development: Coordinate with project managers and the Director to prepare timely and impactful funding proposals tailored to trust and foundation requirements, leveraging program data and impact narratives.
- Financial Oversight: Oversee budget tracking and financial reporting for trust and foundation grants, ensuring accurate fund allocation, compliance with donor requirements, and timely submission of financial reports.
- Income Targets: Take an active role in meeting and exceeding annual income targets by developing strategies to maximise trust and foundation funding, regularly assessing progress and reporting to senior management.
- Record Maintenance: Maintain accurate, up-to-date records of donor interactions, grants, and proposals within the organisation’s database, ensuring compliance with data protection standards.
Essential Skills and Experience
- Demonstrated success in securing restricted funding grants, with a focus on trusts and foundations in the healthcare or international development sectors (desirable but not required).
- Proven track record of managing a portfolio of funders, developing successful proposals, and coordinating across teams to meet ambitious income targets.
- Ability to conceptualise and craft clear, compelling proposals that effectively communicate our impact and program needs.
- Collaborative and approachable style, with the ability to cultivate relationships at all levels and provide clear, concise communication.
- Experience managing systems and processes, including CRM/GRM systems (such as Donorfy), and strong reporting skills.
Desirable Skills
- Experience in managing grant budgets and ensuring compliance with both internal policies and donor regulations.
- Skilled in scrutinising financial reports and liaising with project and finance teams to track expenditures and maintain accountability.
- Experience managing donor compliance for a range of donors with varying requirements.
- A passion for healthcare development and international development, with an understanding of trends in the sector.
Qualifications
- Bachelor’s degree or equivalent experience in international development, healthcare, public health, or a related field.
What We Offer
- A 4-day work week promoting a healthy work-life balance
- An inclusive, collaborative, and creative work environment.
- 5% employer pension contribution
- 5-week holiday allowance per year
- Flexible working hours
- Training opportunities available
- The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
- Professional development and growth within a purpose-driven organisation.
Remote Work & Travel
This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.
Key Metrics for Success
- Annual Income Growth from Trusts and Foundations
- Retention and Stewardship of Existing Donors:
- New Funding Acquisition
The client requests no contact from agencies or media sales.
About BRAC
BRAC is an international development organisation founded in Bangladesh in 1972 that partners with over 100 million people living with inequality and poverty to create opportunities to realise human potential.
About BRAC in Europe
BRAC's European office plays a pivotal role in forging strategic partnerships in support of BRAC’s programmes. We build impactful, long-term relationships with partners whether they be governments, private sector organisations, or major private donors. We also play a leading role in engaging with policymakers in Europe to tackle extreme poverty.
To support BRAC’s global mission and growth ambitions we are embarking on a new strategy to secure long-term strategic partnerships in key European markets, including the UK. We are building a team of exceptional fundraising leaders with the vision, passion and expertise to lead the organisation into our next phase of development.
About this role
The Trusts & Foundations Manager (UK) will be a vital part of our Partnerships team. BRAC has identified Trusts and Foundations in the UK as a key programme partnerships priority, and this role will lead our work to forge and steward new and existing partnerships with trusts and foundations in the UK, including corporate funders.
This role is a fantastic opportunity to become part of a truly unique development organisation formed and led from the Global South, to help take our UK trust and foundations, including corporate portfolio to the next level. We are seeking an entrepreneurial and ambitious fundraising leader, either from the for-profit or not-for-profit sector, with a track record of co-creating strategic partnerships with foundations and corporations, who is a self-starter and will relish the opportunity to grow BRAC’s foundations and corporate portfolio to deliver impactful, long-lasting change.
If this is you, we’re keen to hear from you. Send your CV and covering letter by the closing date of 12 December 2024.
Hybrid - London, Cardiff, Edinburgh, Manchester or Homebased in the UK
Closing Date: 1 December 2024
Ref 6888
Save the Children UK has an exciting opportunity for a collaborative and experienced campaigner to join us as Campaign Manager (UK Child Poverty) on a 12 month contract basis.
In this key role for us, you will lead our impactful campaigns to address child poverty in the UK, collaborating with communities, partners, and policymakers to bring about meaningful change.
This role offers the potential for hybrid working. We have offices based in London, Manchester, Cardiff and Edinburgh. There are likely to be times when you will be required to come to your contracted office up to 2-4 days per month or 6-8 days per quarter. This will be agreed with your line manager and team.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.
When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, their voices are heard, and lasting results are delivered for millions of children, including those hardest to reach.
About the Role
As Campaign Manager (UK Child Poverty), you will lead Save the Children UK's campaign strategy on one of our priority areas, working closely with mission colleagues, supporters, and partner organisations.
You will manage a senior campaigner and provide task management for two other colleagues, ensuring delivery of impactful, community-driven campaigns.
In this role, you will:
• Lead the development and implementation of campaigns to achieve our strategic objectives on UK child poverty.
• Support the growth and mobilisation of networks involving children, young people, and families with lived experience of poverty.
• Build strong relationships with key campaigning partners and coalitions.
• Collaborate with teams across the organisation to ensure campaign best practices and innovation.
• Represent Save the Children UK in external forums as a passionate advocate for children and families.
• Monitor and evaluate campaign activity, using insights to shape and improve strategies.
About You
To be successful, it is important that you have:
• Experience leading the development and delivery of impactful campaigns, with a track record of success.
• Strong understanding of campaigning and organising tactics, and experience mobilising public audiences for policy change.
• Demonstrated experience working with partners, coalitions, or civil society actors to deliver change.
• Proven project management skills, with the ability to deliver high-quality work under pressure.
• A passion for politics, changemaking, and the ability to travel within the UK (including overnight stays) are also essential.
• Commitment to Save the Children's vision, mission, and values is a must.
• Knowledge of child poverty, children's rights, or related fields in the UK context (desirable).
• Excellent verbal and written communication skills, with the ability to engage and inspire diverse stakeholders.
What We Offer You
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to improve the lives of children every day.
To apply, please click the apply button to visit our website (please note there is a mandatory application question: How would you influence this government to scrap the two child benefit cap? What would an impactful campaign look like? (up to 500 words).
Closing date: 1st December 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts & Foundations Manager
Salary: £35,000 - £40,000 per annum (pro rata for part time).
Location: London EC1Y Office with Hybrid Home Working
Work pattern: 4 – 5 days per week (28 – 35 hours per week)
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness. Having recently launched a new 5-year strategy, MQ is at a critical point in its development.
About the Role:
As the Trusts & Foundations Manager you will be responsible for generating income from grant making trusts and foundations.
You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.
We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).
Here's a summary of your key responsibilities:
- Proactively identify and research new and pipeline trust, lottery and statutory fundraising opportunities and progress them to application stage.
- Developing the trust and foundation pipeline to generate new income and multiyear grants
- To lead the development of new fundraising proposals for priority fundraising projects, including potential research partnership opportunities where MQ collaborates on a joint bid with another institution
- To carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals
- Build long-term relationships with new and prospect trust, lottery and statutory donors, including through meetings, attendance at conferences and events, regular update calls/comms and – when possible – direct face-to-face engagement.
- Report on performance against agreed budgets and targets
- Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ Trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
About You:
This role is for you if you are an experienced trusts and foundations fundraiser, with good knowledge of the sector. You'll have demonstrable experience of securing five and six figure grants to achieve annual income targets, both through stewarding existing supporters and through researching and cultivating a pipeline of new opportunities.
You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.
We do require someone who is proactive, hardworking and results-orientated.
Essential role requirements include:
- Experience of trusts and foundation fundraising and able to demonstrate continual growth in expertise and results in this area.
- Good understanding of the trusts and foundations fundraising environment and associated processes and different types of grant making bodies.
- Excellent communication skills, including the ability to write concise and inspiring funding applications and to make presentations.
- Creative thinker, with ability to identify funding opportunities and match them with the right trusts.
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Ability to work as part of a team and spot opportunities to grow and develop relationships for the good of the organisation.
You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Experience of using Monday[dot]com
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.
We look forward to hearing from you.
Closing date: Saturday 30th November 2024
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Bursar and Chief Operating Officer
The Bursar and Chief Operating Officer is a key senior appointment leading all non-academic aspects of the Hall’s activities and contributing to the leadership of the Hall by working closely with the Principal and other members of the Senior Management Team (SMT), as well as regularly engaging with members of the Trustee Board.
For further details:
Please download the full Job Description, which includes details of salary, benefits, selection criteria and how to apply.
Closing date and selection process:
Applications are to arrive by 12 noon Friday 6 December. Interviews are to take place at Wycliffe Hall on Monday 16 December.
Vacancy posted: 8/11/24
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The New Economics Foundation (NEF), one of the UK’s leading progressive think tanks, is looking for an experienced strategic leader to help oversee its finance, operations and governance.
In recent years, NEF has worked hard to stabilise our finances, improve our systems, and promote an inclusive and productive workplace. We have a solid base to build from – whether it’s the long lease on our premises on Albert Embankment or several long-term programmes of work – and are looking for a Chief Operating Officer (COO) to help us to implement a new strategy and organisational structure, improve our business model and diversify our income, support excellent financial and operational support, and deliver excellent project management and resourcing. Given that our current COO leaves us in mid-December and that the role itself may change over the long-term, we are looking for a COO to join us on a 12 month fixed-term contract beginning in January 2025.
NEF offers generous terms and conditions, including a salary in the range of £78-87k per annum for a 32-hour working week that can be worked flexibly. Most colleagues work two days a week (usually Tuesdays and Wednesdays) in our office in central London, but that can be adjusted up or down depending on preferences. We offer 25 days leave, which increases the longer you are with us, a progressive pension/long term savings scheme and a host of other useful benefits.
A note from the CEO
I applied to join NEF because it is one of the UK’s largest and most-respected progressive think tanks, with a nearly 40 years track record of producing radical ideas and influencing policymaking to deliver a more just and sustainable world. From global debt justice to retrofitting homes, from the Happy Planet Index to campaigning for a 4-day working week, from promoting local economic development to championing the Green New Deal, NEF has been arguing for an economics as if people and planet mattered.
Since starting at NEF in January 2024, I have been impressed by the quality of our work and people, the influence we have on policymakers and opinion-formers, and the respect we are held in. That said, from climate change to rising inequality, the challenges the world faces are immense. We are finalising a strategy refresh that focuses on the areas where we think NEF can make the greatest difference.
I believe this is an excellent time to join the think tank sector. The world needs radical new ideas and workable solutions. I have found NEF to be excellent place to work, full of bright and passionate people, who are equally good at influencing the Westminster policy agenda as they are building power in communities across the country.
If this is a challenge that excites you, please do let us know!
I look forward to hearing from you,
Danny Sriskandarajah
CEO, New Economics Foundation
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
If you are disabled and have the essential skills and experience to do the job we will invite you to an interview. If you need information in a different format please let us know.
We will make use of positive action to select between candidates of equal merit as a way to address under-representation in our workforce.
As we are looking for someone to start in January 2025, we will be conducting this recruitment on a rolling basis and will close it when we have a found a suitable candidate, so please apply as soon as possible. We expect the first round of interviews to be 27/28th November.
Staff are expected to spend two days a week in our central London office, but we will explore different arrangements with individuals where this is helpful to support making reasonable adjustments for those with protected characteristics and/or caring responsibilities.
You must be eligible to work in the UK, we are unable to sponsor visas.
To apply and for more information, please visit our website.
Please also complete the Equality and Diversity monitoring form.
The client requests no contact from agencies or media sales.
Work with us - be our next Library Manager in Kingswood
Our current Library Manager for Share Bristol Kingswood has been promoted to Share Bristol Development Manager, so we are looking for a motivated and organised people-person to be our new lead in Kingswood.
Job title Library Manager (Kingswood)
Reports to: Development Manager
Based from: Share Bristol Kingswood, 1-5 High St, Kingswood, BS15 4AA.
Work pattern: £12.75 per hour, around 15 hours a week – some flexibility for the right candidate.
Contract: Permanent
If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you.
We’re looking for someone to start as soon as practical, and work around 15 hours a week. The working hours will be mainly around when we are open for lending sessions, and will include some Saturday shifts (9.30am to 3pm). The pay is £12.75 on commencement, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want for free!
We look forward to hearing from you!
Closing date: 9am on Monday 2nd December 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have a significant understanding of Mental Health Issues, a relevant professional qualification and the ability to lead by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a WorkWell Service Manager.
WorkWell is an exciting new government/DWP initiative to get people back to work. As well as providing work placement support, it will also address and support any physical or mental health needs via a Mental Health Provider and Physical Health Advisor who form part of the team. The pilot in Surrey will be going live in December and aims to empower people to take control of their health, wellbeing and any impacts this is having on their employment. That’s where you come in.
This front-line management role comes with responsibility for the day-to-day management of staff and supporting the Service Lead with the running of the service to ensure we provide recovery focused delivery. Seeing that operational KPIs, outcomes, utilisation and voids, etc., are met will be vital too, as will ensuring data entry to MI & reporting systems is accurate, timely and in line with quality assurance requirements. Preparing information and reports, leading on positive risk management practice within service/location(s), ensuring timely reporting of incidents and accidents and generally acting as an ambassador in representing Waythrough – all are part and parcel of this attractive new role.
To succeed, you’ll need a relevant professional qualification, e.g. QCF/NVQ minimum level 3 (or be working towards/willing to obtain one), substantial experience of working with a housing and social care background and of managing a caseload of individuals with complex needs. We’ll also be looking for proven experience of carrying out investigations and writing reports and recommendations. Outcome-driven and solution -focussed, you have strong verbal and written communication skills, plus the ability to lead, supervise and motivate staff and provide direction, ownership and engagement to support performance.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
Due to the nature of the role, a driver and access to a car are essential.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Training and Quality Manager
Ref: TQM434
Contract: Permanent
Hours: Part Time, 30 hours a week (worked over 4 days)
Salary: £37,000 - £39,000 per annum. pro-rata
Location: Home based with travel to GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol.
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
The role
We are excited to be recruiting a Training and Quality manager, and we are seeking to appoint an experienced individual who can assist in the training of staff and quality processes of a team embedded in 14 different GenesisCare cancer treatment centres.
The individual we are looking for will:
- Assist with the recruitment, induction, and management of new Wellbeing Consultants and therapists
- Manage, support and lead five established Wellbeing Consultants
- Lead Quality for the partnership between GenesisCare and Penny Brohn UK
- Deputise for Head of Services when necessary
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays (pro rata)
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
Timetable for appointment
Closing date: 9.00am on Monday 2 December
Interview date(s):
1st Interview via Teams, Thursday 5 December
2nd Interview in person, Tuesday 10 December at the Penny Brohn UK National Centre, Pill, Bristol, BS20 0HH
Start date: ASAP, to be agreed upon appointment with successful candidate
Please note: The vacancy will remain open until a suitable candidate is found. To avoid disappointment, we suggest that applications are made as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in one of St Giles’ offices across Wales - Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales and hybrid working.
Ref: FBD-242
Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?
If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
What we are looking for
- Experience of working in or managing services supporting challenging people
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
- Knowledge and understanding of the requirements of managing a caseload
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Strong IT, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 11:00pm 8th December 2024. Interview date: Tuesday 17th December 2024.
Ydych chi'n unigolyn dylanwadol, cydweithredol a thosturiol sydd â hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau gyda dangosyddion perfformiad allweddol (KPI), safonau ansawdd a/neu dargedau yn llwyddiannus? Oes gennych chi brofiad o reoli neu weithio mewn gwasanaethau sy'n cefnogi troseddwyr gwrywaidd (18+ oed) mewn lleoliadau cymunedol?
Os felly, mae St Giles yn chwilio am Reolwr Prosiect Lles Ariannol i ymuno â'n tîm a chefnogi'r gwaith o reoli contractau HMPPS sy'n darparu gwasanaethau lles ariannol ledled Cymru.
Am Ymddiriedolaeth St Giles
Elusen uchelgeisiol, sefydledig sy'n helpu pobl sy'n wynebu adfyd i ddod o hyd i swyddi, cartref a'r cymorth cywir y mae ei angen arnynt. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth a bod mewn gang, yn allweddol i newid cadarnhaol mewn eraill.
Am y rôl hanfodol hon
Ffocws ein hymgeisydd llwyddiannus fydd darparu cymorth rheoli gweithredol ar draws un neu fwy o gontractau a ddyfernir gan HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (FBD) yng Nghymru. Bydd hyn yn golygu eich bod yn darparu cymorth arweinyddiaeth a rheolaeth weithredol mewn dyled a budd-daliadau lles i dîm o Hyfforddwyr Lles Ariannol (FWC), arweinwyr tîm a thîm gweinyddol a gyflogir wrth gyflawni'r contractau, ac i gynllunio a chefnogi llwyth gwaith dydd i ddydd y tîm, a gosod amcanion perfformiad gyda'r tîm a monitro cynnydd.
Bydd disgwyl i chi hefyd fonitro a rheoli pob agwedd ar gyflawni a pherfformiad er mwyn sicrhau cydymffurfiaeth â pholisi a gweithdrefnau, a rheoli partneriaethau gan gynnwys partneriaid cyflenwi lleol a chenedlaethol ac unrhyw asiantaethau yr ydym yn datblygu trefniadau atgyfeirio â hwy. Mae datblygu a chynnal perthynas waith gref gyda rheolwyr a staff lleol Prawf Cymru a rhanddeiliaid allanol eraill yn rhan hanfodol o'r rôl hon, yn ogystal â darparu adroddiadau rheolaidd mewn amrywiaeth o fformatau i'r Rheolwr Gwasanaeth a monitro'r defnydd o'r Gronfa Ddata a Gymeradwyir gan Gwsmeriaid, gan gynnwys adroddiadau rheolaidd ar ddefnydd i sicrhau cywirdeb ac amseroldeb mewnbynnu gan dimau.
Am beth rydym yn chwilio
- Profiad o weithio neu reoli gwasanaethau sy'n cefnogi pobl heriol.
- Profiad o weithio mewn neu reoli partneriaethau amlasiantaeth sy'n gweithio tuag at amcanion a chanlyniadau cyffredin.
- Tystiolaeth o hyfforddiant ar lefel arbenigol mewn arian a/neu gyngor ar fudd-dal lles gan ddarparwr hyfforddiant achrededig.
- Gwybodaeth a dealltwriaeth o ofynion rheoli llwyth achos.
- Ystod eang o wybodaeth am gyngor ariannol, cyllidebu, delio â dyledion blaenoriaeth ac nad ydynt yn flaenoriaeth, opsiynau Llys Sirol/Uchel Lys, opsiynau ansolfedd, a budd-daliadau lles.
- Gallu i hyfforddi a mentora staff i gymell a hwyluso'r perfformiad gorau posib o fewn tîm.
- Sgiliau TG, rhyngbersonol a chyfathrebu cryf, ar lafar ac yn ysgrifenedig.
Fel sefydliad sy'n gweithio gyda phlant ac oedolion wrth risg, rydym wedi ymrwymo i amddiffyn, diogelu a hyrwyddo diogelwch ein cleientiaid, a bydd angen Gwiriad DBS Plant ac Oedolion Uwch a Gwiriad y Rhestr Gwahardd rhag Gweithio gyda Phlant.
Rydym yn mynd ati i annog pobl sydd â phrofiad personol o'r system cyfiawnder troseddol neu brofiad byw o'r materion y mae'r grŵp cleientiaid hwn yn eu hwynebu i wneud cais am y rôl hon.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4 x cyflog blynyddol), dyddiau diog, benthyciad tocyn tymor, rhaglen buddion gweithwyr, taleb gofal llygaid, a llawer mwy.
Rydym yn gyflogwr hyderus o ran ecwiti a chynhwysiant. Rydym yn croesawu pob cais, ac rydym yn annog yn arbennig ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-etifeddiaeth), a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
I wneud cais, gofynnwch am ffurflen gais gan ein Tîm Adnoddau Dynol, drwy'r botwm ymgeisio, gan nodi teitl a rhif cyfeirnod y swydd.
Could you lead a team empowering prison leavers to change their lives, develop self-sufficiency and thrive? We are seeking an energetic and committed CEO who can provide creative leadership to advance the mission and objectives of Change for Good at an exciting time of growth for our charity.
Change for Good Community Chaplaincy is a volunteer mentoring charity that works across London to support prison-leavers before and after release and as they resettle in the community. Central to our mission is the empowerment of those leaving prison to transform their lives through mentoring, advocacy, and peer support. We achieve this by offering support in prison, painstaking ‘through the gate’ work, volunteer mentoring, and our peer support group Next Chapter.
The last 4 years have seen Change for Good go from a mentoring project in HMP Wandsworth to an innovative resettlement charity serving 5 prisons. As we grow further, we need a CEO who can lead in the development of our strategic plan; inspire, train and support our small staff group in delivering our programmes; support the vital role of our volunteer mentors; and develop the roles of members of our community peer support group. The role also involves liaising with organisations across the criminal justice sector, working with multi-faith prison chaplaincies in challenging prison environments, and enabling the building of community.
As CEO you will:
● Ensure the effective delivery of Change for Good’s programmes, including in-prison support, through the gate, volunteer mentoring, and our peer support group Next Chapter
● Monitor and evaluate programme outcomes to ensure effectiveness and efficiency
● Produce and disseminate quality impact reports
● Oversee the recruitment, training, and development of staff to ensure a high-performing team
● Contribute to funding applications, and complete reports to meet funders’ requirements
● Build and maintain relationships with key stakeholders
● Serve as the ambassador and primary spokesperson for Change for Good, promoting its mission and programmes
● Lead the development and implementation of the organisation's strategic plan
We are looking for a candidate who has:
● A demonstrable track record in a senior management role in the charity sector
● Substantial experience working with vulnerable populations, particularly within the criminal justice system
● Proven ability to lead, manage and motivate a high-performing team
● The ability to work closely with trustees to develop and implement long-term strategic goals
● The ability to build, maintain and promote strong relationships with key stakeholders
● The ability to thrive in a challenging and evolving sector and working environment
● A passion to make a difference and a strong commitment to prisoner and ex-prisoner welfare
● Empathy with Change for Good’s faith-based values and ethos
We are an equal opportunity employer. Those who have lived experience of the criminal justice system are welcome to apply. The role will require an enhanced DBS check, prison clearance and a medical check.
Interviews will be held in Stockwell in December 2024
The client requests no contact from agencies or media sales.
Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK
Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025
Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.
The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.
Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.
Other details:
- Good employee benefits, including flexible working, access to an EAP programme, individual wellbeing budget, 28 days leave including bank holidays (pro-rata) and a dedicated training budget
Responsibilities:
Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.
Finance and Fundraising:
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Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.
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Support budgeting, financial reporting, and planning with the Director.
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Monitor charity management accounts, project income, and expenditure.
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Manage year-end accounts, filing with the Charity Commission, and Company House.
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Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.
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Ensure provisional figures are submitted to various funders and entities
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Write narrative report to go alongside financial report for year end accounts
Board and Senior Management Team:
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Support the Director in preparing Board papers
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Support SMT meetings and assist the Board with reminders and actions
- Update the Risk Register every 6 months according to updates agreed at Board meetings
HR and Policy:
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Lead on HR activities, annual leave, TOIL, pensions, and contract administration.
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Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.
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Manage temporary staff and freelancers, and update HR policies as needed.
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Lead on the annual team training programme and supporting team with individual
training ambitions
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Support all staff with wellbeing needs and help address issues with individual wellbeing.
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Organise team training, away days, and foster a positive team culture.
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Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote
inclusive work practices.
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Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents
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Support with Activity Planning
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Support with any placements/internships
- Organise annual DBS checks for all staff
IT:
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Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.
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Oversee CA website management including updates and resolving issues as needed with the web developers
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Communicate any server or IT issues promptly with the team
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Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:
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Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.
Office Management:
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Manage office logistics, filing, GDPR compliance, and health and safety.
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Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed
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Manage insurance renewal and any issues with insurance throughout the year, including
additional insurance premiums / cover and any claims
Required Experience:
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Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
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Strong financial literacy and experience managing budgets.
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Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.
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Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture
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Ability to handle sensitive and confidential staff and organisational information
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Excellent organisational and project/task management skills.
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Strong written and verbal communication skills.
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Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.
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Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.
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Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.
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Passionate about organisational planning and supporting teams to operate at their best.
Desirable Experience includes:
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Lived experience of displacement
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An interest in/passion for arts and migration
Values and Beliefs underpinning our work
Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.
Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.
We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.
How To Apply
Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).
Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:
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An up-to-date, comprehensive CV
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Covering letter (max one page) outlining how you meet the role and person specification criteria
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A completed Equality Diversity Form. Please download, complete and attach to your application form.
We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.
We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.
Supporting and producing the arts by / about migrants and refugees, to ensure that their contributions are recognized and welcomed in British culture.
The client requests no contact from agencies or media sales.