Global Safeguarding Lead Jobs

Grants Manager-Ukraine Humanitarian Programme 

Salary: £42K per annum. 

Contract status: 2-year fixed term contract 

***Please download the job description for full details. Applicants must have relatable experience in the Humanitarian sector, with experience gained within any of DEC's 15 member charities is hugely desirable*** 

The Ukraine Humanitarian appeal raised £439 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and member charities to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will also lead on oversight of the DEC Ukraine programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners as well as external briefings over the duration of the response. 

Key responsibilities: 

Communication and Collaboration 

• Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication. 

• Maintain strong understanding of response context. 

• Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders. 

• Travel to Ukraine and surrounding response countries to deliver workshops with members and their local partners. 

Analysis and Reporting 

• Review, evaluate, and advise on member charity project plans and reports for consistency, trends analysis and coherence of data across submitted documentation. 

• Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals. 

• Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners.

• Manage external reporting requirements including preparation of stakeholder reports and infographics. 

Management and Leadership 

• Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box]. 

• Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response. 

• Support with real-time reviews, community perception studies and other related MEAL activities. 

If you have recently worked in a humanitarian team in any of DEC’s 15 member charities, or have demonstratable humanitarian experience within the Ukraine response or other large scale Humanitarian responses, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation at the DEC.

We cannot predict the need for a future appeal, but should one occur during the contract for this role, the successful applicant may be asked to stay on for an extended period. 

How to apply 

Please provide an anonymised CV & cover letter and state your initials (only) on both documents. Please send both (anonymised) documents sharing your full name in the email correspondence 

We will be interviewing on a rolling basis. Should you not hear from us within 4 weeks of submitting your application, please assume that you have not been successful on this occasion. 

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures. 

People International works in wider Central Asia, which is the least reached large region of the world with the gospel and also has the fewest number of gospel workers per capita in comparison. All the countries in which we work are Muslim background and, in nearly every country, 99% of the population has never heard the Good News of a Saviour.

The current UK Director of People International has decided to step down in mid-2025 after 6 years in the role. We are seeking godly candidates with a passion for mission, who are self-starting and have the experience and ability to lead the UK arm of the mission.

• The role requires travel in the UK and occasionally overseas
• It involves deputation and preaching in UK churches 
• Mobilising new workers
• Leading the UK staff team.

The PI office is in Tunbridge Wells, Kent but remote working from an alternative location can be accommodated.

Applicants must have right to work in the UK.

Closing Date: 15th March 2025

Winner of the 2023 Overall Award for Excellence for our StopTheFlights campaign.
This multichannel, survivor-led campaign directly compelled 4 out of the 6 airlines tasked with flying refugees to Rwanda, including survivors of torture, to rule themselves out of the scheme.

About the role

We have an exciting opportunity for a Receptionist to join our team in London. This role is responsible for providing a welcoming and efficient reception service for our main London centre. In addition, you will help deliver effective administrative systems, supporting the successful running of the centre. This includes monitoring the organisation main email inbox, responding to messages, assisting with petty cash payments and providing assistance for special events.

About you

You will have a good understanding of health and safety and data protection legislation, and have experience of working within a confidential environment, with knowledge of reception systems within a welfare or clinical setting. Having a high level of written and verbal communication skills are key to this role, in addition to the ability to build effective relationships at all levels.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. Please note the starting salary is £26,983 pro rata per annum (actual salary £16,190 per annum) with an opportunity to progress up the scale over time. Salary is inclusive of London Weighting.

To view the Job Description and Person Specification, please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
For an informal discussion about the post, please find contact details on our website.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
 

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.
 

Grade: 2

Hours: Full-time permanent contract; 37.5 hrs per week. Flexible hours considered.

Responsible to: Head of Fundraising Operations

Direct reports: CRM Officer, CRM Assistant (FTC)

Location: Truro, Cornwall (hybrid) or Remote (UK only – with required travel to HQ up to 4 times a year)

Role Purpose:

ShelterBox is looking for an experienced CRM Manager to lead our CRM team. This role sits within Fundraising Operations and provides crucial support for our fundraising and communications efforts, ensuring we provide excellent, audience-driven supporter experiences and effective data and systems management.

As the CRM Manager, you'll ensure our CRM supports the income goals of our Fundraising and Communications teams, making our fundraising activities efficient and providing the best experience for our supporters.

It's an exciting time to join us! Our Business Systems Transformation Project is well underway. This includes implementing a new CRM alongside new finance, project, and HR systems. You'll play a key role in this project, working with our established project team to achieve a mid-2025 launch.

In this role, you'll ensure the CRM develops and meets the needs of users, covering user training, data management, process improvements, supporter journeys and new developments. This is a fantastic opportunity to make a significant impact on our organisation and our supporters.

Who are we looking for?

We are looking for an enthusiastic individual with excellent communication skills and the ability to work with the full range of stakeholders. The ideal candidate will develop a strong understanding of ShelterBox’s values and processes. 

As CRM Manager, you will work in our Fundraising & Communication Team taking responsibility for the day-to-day running of our CRM and work on the ongoing development as we move to Microsoft Dynamics 365 in mid-2025. Your initial focus will be on developing a solid understanding of our new CRM, the current use cases, and building your product knowledge. You will be supported by a project team (including Subject Matter Experts across the organisation) and learning with us as we test, migrate and go live.

Once live, you will become the primary contact for our Dynamics 365 users. Using your experience of managing CRM systems (ideally within a fundraising context), you will support teams to deliver their objectives, managing the workflow through the CRM Team and identifying medium/long term improvements.

 We have ambitious plans to drive audience focus and make even better use of our data. Working closely with the Head of Fundraising Operations, you will help define new ways of working and develop a road map for our CRM that aligns to our organisational strategy.

Duties will include but not be limited to:

• Manage the day-to-day operations of the CRM team, ensuring work progresses, including identifying issues and improvements.
•  Through effective line management, support and develop the CRM Team.
• Become our in-house CRM Specialist; maintain and manage the CRM by troubleshooting and problem-solving issues, engaging with teams to identify gaps and opportunities and designing and implementing solutions.
• Develop and maintain CRM documentation that logs and tracks key metrics and information. Ensure CRM process documentation is fit for purpose and that all updates are appropriately recorded.
• Participate in department planning and evaluations, bringing in a CRM perspective, identifying opportunities and challenges.
•  Work with CRM users and IT to elicit CRM requirements, assess priorities and capacity, project manage CRM work. Lead on CRM centric projects as required.
• Develop and document a CRM strategy that aligns with the strategic objectives of the whole organisation. In line with this identify, monitor and report on key KPIs for CRM.
• Develop CRM data governance processes which ensure high standard of data cleanliness and quality across the system. Promote and lead on good data management across the organisation, including participation in relevant data protection working groups.
• Build strong relationships with all information and technology users, developers and teams to enable them to maximise their use of CRM.
• Support all users to understand, utilize and optimise the data stored in CRM, as well as how to access and report on it.
•  Alongside our IT team, work with our CRM supplier to scope and commission development, troubleshoot issues, identify opportunities and maximise system value.
• Keep up to date with MS Dynamics 365 updates and new features and ensure they are rolled out to the organisation following an agreed release and change process.
• Support the ongoing development and delivery of a training programme for the CRM, working in collaboration with IT, Learning & Development and Subject Matter Experts.
• Contribute strategic input into cross cutting information and technology projects.

Other responsibilities

• Represent ShelterBox as required and always work in line with our aims, values and plans.
• As part of an emergency organisation there may be times when you will be required to work evenings and weekends at short notice in response to a disaster
• Any other duties as required which are deemed appropriate to the level and grade of the post.

Working within the Campaigns and Policy department, the Offshore Industries Coordinator is on the frontline of WDC’s efforts to safeguard the world’s ocean to ensure whales and dolphins are protected from harmful offshore industries. In this crucial role, you will be supporting the delivery of efforts aimed at changing business practices and government policies so that cetaceans are fully protected from anthropogenic activities. For example, vessel strikes from shipping and boat races, noise caused by offshore developments and ships, and deep sea mining. You need to have experience in identifying opportunities to successfully influence and persuade at a political and industry level and have endless energy to engage with a range of stakeholders positively and proactively.

Project Manager (Decreased Consciousness Guideline)
£45,864 pa pro rata plus excellent benefits
London WC1 and home-based
35 hours per week
Fixed-term contract for 18 months

The Project Manager (Decreased Consciousness Guideline) is an important role at the College, as you will work closely with key clinical stakeholders and researchers to lead the management and delivery of the decreased consciousness guideline update within the RCPCH clinical guideline portfolio, which paediatricians and their colleagues regularly use to manage the treatment of children’s medical conditions.

As Project Manager (Decreased Consciousness Guideline) you will identify and coordinate members of expert working groups to undertake the development of clinical guidelines, carrying out systematic searches, critically appraising research papers and providing methodological advice to these working groups.

Based within the Research and Evidence team, you will also work with communications colleagues to create and implement communication plans and resources/assets related to the RCPCH clinical guidelines, as well as working with the Head of Grants and Partnerships to identify sources of funding to support future work within the Research and Evidence remit.

In addition, you will take responsibility for maintaining the Reye’s Syndrome microsite on behalf of the College.

Suitably qualified with a research methodology element or with equivalent work experience, you should have proven technical expertise in clinical guideline methodology and systematic reviews, have a rigorous knowledge of research methodology and quality assurance and have excellent critical appraisal skills.

With a background of working with clinicians or academics in the NHS or a similar regulated environment, you should have proven stakeholder management skills and be able to assimilate and report complex medical information on child health research quickly and clearly to different audiences.

Familiarity with carrying out statistical analysis using SPSS, STATA and/or Review manager and experience in the use of GRADE (Grading of Recommendations, Assessment, Development, and Evaluations) framework would be desirable. Experience of evaluation methodologies and a project management qualification would also be desirable. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 23 February 2025

CHURCH CHILDREN’S & YOUTH WORKER

OASIS CHURCH WATERLOO

PART-TIME: 24 HOURS PER WEEK

FIXED-TERM CONTRACT: 12 months, although will be extended if funding continues

SALARY: £20,053 per annum (£33,422 for 1FTE)

We have an exciting opportunity for a Children’s & Youth Worker to join our team at Oasis Church Waterloo, to work with our under-18s and their families. The postholder will have particular responsibility for developing the children’s and youth provision at Oasis Church Waterloo, leading the team delivering children’s and youth work on Sundays and also deepening relationships with our church families during the week. The Church Children and Youth Worker will also be responsible for developing and expanding the integrated children’s and youth provision across the Waterloo Hub, with significant input into developing school families support work and developing the staff and volunteer team.

Key responsibilities of this role will be:

· Working with our church ministers and volunteer children’s/youth team leaders to develop our children’s and youth work strategy, in line with the Hub Vision (and with the ethos and values of Oasis), that delivers holistic support for children and young people across the local community and recognises their hopes and aspirations.

· Working with our church ministers and children’s/youth workers across the Oasis Church Network to develop a curriculum for our work with under-18s in church.

• Encouraging the ethos of Oasis in the schools, supporting the development and delivery of Oasis Nine Habits resources.

The successful post holder must have:

· A relevant professional qualification in Youth & Community (JNC) or Teaching (QTS) or Social Work (QSW) at DipHE level or above, relevant NVQ (Level 3) or be able to demonstrate qualification by experience

· Proven experience in managing children’s work and youth work sessions

· Proven experience in management of volunteers

· Able to demonstrate full commitment to/embrace the ethos and values of Oasis

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.
2. Oasis Church Waterloo is the founding church at the heart of the Oasis Church Network. All Oasis churches are committed to the following four values - please tell us about your commitment to these values, and how these would impact the way in which you would deliver children’s and youth work at Oasis Waterloo.

• • A commitment to social justice
  • Full inclusion (particularly regarding those who identify as LGBT+)
  • An open, progressive theology
  • An informal church service style

(Further information on these values can be found Oasis Church Website)

Completed applications should be returned by 9am Thursday 6 March 2025

Interviews will take place in Waterloo over two days: firstly, on Thursday 13th March, then for those taken forward from the first day, a second round of interviews after our church service on Sunday 16th March.

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

We are looking for a Senior Evidence and Evaluation Manager to work in a dedicated Impact and Evidence directorate, working at the heart of Youth Futures Foundation. You will be central to our ambition to create the largest repository of robust evidence and evaluations of what works to support young people into good jobs. In the directorate, you will work with two Heads of Evaluation and the Deputy Director and Director to ensure all Youth Futures’ investments are designed to provide robust evidence of what works.  

The Senior Evidence and Evaluation Manager will primarily lead on the design, commissioning, and management of evaluations and evidence generation, including new large scale evaluation projects launching in 2025 as well as a portfolio of existing large-scale and complex evaluations.

You will also work with Impact & Evidence and Policy colleagues to help develop new programmes to improve the evidence base on supporting young people into good work by, for example, working with partners able to run larger scale trials.  

This role can be based at any of our hubs located in London, Birmingham or Leeds.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Our approach is to raise funds in the UK to support locally led implementing partners who deliver a wide range of projects including those that focus on maternal health, education, disability, women and girls, neglected tropical disease, supporting the vulnerable, and post-crisis recovery.

This is an exciting opportunity to be our next Chief Executive Officer and work with our small passionate team to provide strategic management and oversight and ensure that fundraising and grant making is cost effective, sustainable and appropriate. 

We are seeking a CEO who relishes a wide remit, is skilled in fundraising, enjoys supporting and developing an effective team and who is willing to ‘get stuck in’ and make things happen.

Key responsibilities include:

· Delivering strategic and fundraising plans aligned to the charity’s vision and values

· Responsible for all financial, legal and corporate functions

· Ensuring robust financial management and the overall financial health of the charity

· Delivering strong leadership to inspire, empower, motivate and maintain productivity

· Leading on all partner relationships in Ethiopia and in the UK

· ‘Dotted line’ interim management of our sister charity Ethiopiaid Ireland

The post holder will be expected to travel to Ethiopia. 

Download the full job description and candidate pack for more information and how to apply.

Recruitment Timetable 

· Application deadline:  Midnight on Sunday 2 March 2025

· 1st stage interviews: Monday 24 or Tuesday 25 March held online

· 2nd stage interviews:  Tuesday 1 April in our Bath office

Role Overview

An extraordinary opportunity has come up to lead The Resilience Project’s next phase of growth. From start-up to scale-up, TRP is now looking for a dynamic leader to develop our offerings and oversee our international operations. The CEO will provide strategic leadership and direction to The Resilience Project, ensuring the organisation achieves its mission and strategic goals. This role is a unique blend of internally and externally focused responsibilities. For the latter, working alongside our Founder, you will act as the face of the organisation, building partnerships, securing funding, and ensuring that our programs continue to deliver exceptional impact. For the former, working alongside our COO, you will oversee the financial health of the organisation, iterate scaling infrastructure strategy and foster a culture of inclusion, innovation, joy and collaboration.

Responsibilities

• Strategic Leadership: Focus on scaling and strengthening The Resilience Project, particularly developing alternative revenue generating pathways, key partnerships and long-term sustainable funding mechanisms. From this, develop and implement a long-term strategy that aligns with the organisation’s mission, vision, and values. Lead the organisation in responding to emerging challenges and opportunities in climate justice, youth mental health, and resilience-building. Embody and model our values of courage, care, co-design, community, joy and inclusivity.

• Organisational Development: Build and nurture a high-performing team of international staff and volunteers. Foster a collaborative, inclusive, and empowering organisational culture. Work closely with the Senior Board to ensure effective governance and accountability.

• Financial Management: Working with the Finance and Fundraising Lead, develop and oversee budgets, ensuring financial sustainability and smooth cashflow. Diversify income streams through grants, partnerships, donations, and other revenue opportunities. Lead in the development and creation of additional revenue opportunities.

• Programme Oversight: Working with the Programmes Office, ensure the continued delivery and development of impactful initiatives such as the Resilience Fellowship Programme, community Programmes and workshops. Monitor and evaluate programme impact to ensure quality, effectiveness and relevance to the youth climate justice movement. Oversee our international expansion, leading on risk assessment and ensuring any development promotes sensitivity, inclusion, co-design and resilience.

• Partnerships and Advocacy: Build and maintain strong relationships with key stakeholders, including funders, partners, and youth organisations. Act as an ambassador for The Resilience Project, advocating for youth empowerment and climate resilience on national and international platforms.

• Communications and Fundraising: Oversee the organisation’s communications and marketing strategy to enhance visibility and engagement. Lead fundraising efforts to secure the resources necessary to achieve the organisation’s goals.

• Line Management: Act as line manager to Finance and Fundraising Lead, and Marketing and Communications Lead, overseeing workflow and monthly wellbeing check-ins.

Qualifications

Are you?

• A strategic thinker with a proven track record in leadership roles within the non-profit, social enterprise, or environmental sectors.
• Experienced in organisational management and team leadership, with a collaborative and empowering approach.
• Passionate about climate justice, youth empowerment, and addressing inner development and mental health challenges.
• Skilled in fundraising and financial management, with the ability to secure and diversify income streams.
• An excellent communicator, able to inspire and influence a diverse range of stakeholders.
• Committed to the values of inclusion, care, joy, courage, co-design, and community.

Essential:

• Proven experience in senior leadership roles within the non-profit, social enterprise, or environmental sectors.
• A strong track record of strategic planning, organisational management and team leadership.
• Exceptional communication and interpersonal skills, with the ability to inspire and influence diverse audiences.
• Experience in fundraising, financial management, and building sustainable income streams.
• A deep understanding of the youth climate justice movement, youth empowerment, and mental health challenges.
• Experience working with youth-led organisations or movements.
• Commitment to the values of inclusion, co-design, community, care, joy, courage and social justice.

Desirable:

• Knowledge of the global funding and philanthropy landscape, particularly in the environmental or mental health sectors.
• Understanding of the intersectionality of change work, and how to lead the organisation's services in a proactive manner that supports and empowers different demographics
• Experience of developing and implementing revenue generation beyond grants.
• Experience in scaling a non-profit or social enterprise internationally.
• Familiarity with monitoring and evaluation frameworks for non-profits.
• Working knowledge of platforms such as Asana, Typeform, Airtable, and Google workspace.

Additional Job Perks:

• The Resilience Project operates a 4-day working week
• Strong culture of personal development and pastoral support with the provision of mental health days, weekly organisational Unwind sessions and a monthly Pastoral session
• Networking with leaders in the climate, social enterprise and academic sectors
• Strong culture of work driven by peer-support and colleague celebration

How to Apply:

The link to this application can be found in our recruitment pack here: https://shorturl.at/YwuAk

About The Resilience Project:

People around the world are trying to cope with the climate crisis, extreme weather, burnout, isolation and climate anxiety. The Resilience Project is a youth-led organisation resourcing young people and leaders of all ages to become effective and resilient climate changemakers for a sustainable future. We enable people taking action for the planet to find their voice, people and power. Our vision is a resilient changemaking culture, where kinship and compassion are embedded within the fabric of changemaking communities.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
3. Experience of working with Customer Relationship Management (CRM) software.
4. Experience of developing innovative and creative engagement programs for supporters/donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

We are delighted to be recruiting for a visionary, mission-driven leader to join Mary’s Meals UK, as Executive Director. Reporting to our Board of Trustees and Chief Growth Officer – MMI, you will provide inspirational strategic and operational leadership to Mary’s Meals UK (MMUK), to drive and lead ongoing growth and innovation, as we strive to grow our movement and raise awareness and funds, on a national scale. With an entrepreneurial approach to growth, you will be bold and brave, seeking new opportunities and partnerships to foster growth, whilst nurturing our existing, deeply committed supporters.

As Executive Director, you will demonstrate strong leadership and bring proven experience of engaging and leading a leadership team through periods of growth and change, fostering a culture of collaboration and innovation. Strategy development, implementation and execution will be key to success, and you will demonstrate service, simplicity and stewardship to support agile growth across a variety of sectors and regions.

MMUK is the largest and longest established National Affiliate in the Mary’s Meals network, currently raising c.£20M to support global school feeding programmes, reaching children living some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.

Key responsibilities:

· Collaborate with the MMUK Board of Trustees and MMI to lead the design and execution of an ambitious growth strategy, to ensure the organisation can achieve its mission and stays true to our values.

· In collaboration with our Director of Supporter Engagement & Income, develop and deliver an ambitious fundraising strategy for MMUK, focused on growing our supporter base, developing new partnerships and nurturing existing partnerships with various networks and other grassroots communities.

· Work with our Director of Communications to develop and implement an ambitious media and communications strategy to drive growth.

· Manage, monitor and report on the progress against organisational goals and objectives, in collaboration with our Director of Finance & Operations.

· Serve as the primary liaison to our Board of Trustees: manage, inspire and cultivate the board relationships.

Mission-driven, with extensive experience of leading a high performing non-profit or profit-making entity, on a similar scale. You will have experience across a broad range of strategic and operational functions and will combine your proven ability to drive growth, develop and nurture productive relationships and inspire our movement. Strategic in outlook, you will role model our dearly held values, inspiring and engaging everyone involved in our movement and representing MMUK to key supporters, donors and stakeholders.

You will also need:

· Significant experience of providing inspirational leadership to a senior management team and a wider organisation, with the ability to develop and live organisational culture.

· Strong experience of developing and executing strategies to drive revenue generation or fundraising.

· Experience of representing an organisation to key supporters, donors and stakeholders.

· Deep commitment to Mary’s Meals’ vision and mission and reaching the next child waiting.

· Familiarity with Churches and Christian networks would be advantageous but certainly not essential, as would the ability to represent MMUK in faith-based networks with confidence and credibility.

We are a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. As an organisation, named after Mary the mother of Jesus and shaped by Christian values, we feel that the way we do things is as important as the result and we welcome all who wish to play their part in our important work. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.

We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We have an office in Glasgow and London for those who would like to work from here occasionally or on a regular basis. Some travel across the UK and to countries where Mary’s Meals operates will be required.

If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. Please click Apply and include your CV and a succinct covering letter, of no more than two A4 pages, telling us why you want to join Mary’s Meals UK and why your skills and experience would make you a great Executive Director.

Closing date for applications is Sunday 2nd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Applicants must reside and hold full right to work in the UK.

Job Title: MND Connect Adviser

Salary: £27,900 per annum

Hours: 37 hours per week

Location: Northampton office

Contract: 12-month Fixed Term Contract

Are you passionate about making a real difference in people's lives?

We are looking for an MND Connect Adviser to provide essential support and information to those affected by Motor Neurone Disease (MND). If you have excellent communication skills and a compassionate approach, this could be the role for you.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

About MND Connect:

MND Connect is a helpline offering information and support on all aspects of Motor Neurone Disease (MND). The service is available to anyone including people living with MND, carers, family members, health and social care professionals

The MND Connect team provide information about MND, emotional and practical support as well as social, practical and financial information, information about local support, how the MND Association can support and signposting to other appropriate services.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As an MND Connect Adviser, you will play a vital role in supporting individuals affected by MND. Your key responsibilities will include:

• Responding to helpline calls, emails, and forum posts in a timely and supportive manner.
• Using active listening and sensitive questioning to provide tailored guidance.
• Signposting to relevant services and resources to ensure individuals receive the support they need.
• Keeping up to date with information on care and support services across England, Wales, and Northern Ireland.
• Assisting in complex cases by working with external professionals, such as health and social care teams.
• Maintaining accurate records and handling administrative tasks, including supporting regional teams.
• Monitoring service delivery to meet set targets and standards, taking action where necessary to improve quality.
• Ensuring confidentiality and compliance with data protection and safeguarding policies.
• Promoting wellbeing and safety, identifying risks, and escalating concerns appropriately.

About You:

To succeed as an MND Connect Adviser, you will need:

• Experience in an information-giving role, ideally with helpline experience.
• Strong active listening skills, with the ability to show empathy and understanding.
• Excellent written and verbal communication skills, able to engage with people from all backgrounds.
• The ability to provide information and support via digital channels, including emails and webchat.
• Resilience to support individuals who may be in distress.
• Familiarity with contact centre software and/or CRM databases.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Knowledge of safeguarding and data protection processes.
• The ability to work independently while also supporting a team.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in an information-giving role, in either a voluntary or paid capacity, which includes telephone helpline experience.
• Active listening skills, with the ability to demonstrate understanding and empathy to help inform, prioritise issues and solve problems.
• Excellent written and verbal communication skills; able to communicate complex and sensitive issues with ease and tact, for people of all ages and backgrounds.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Join us in making a real difference to those affected by Motor Neurone Disease. Apply today to become an MND Connect Adviser.

Head of Programme: Alleviating the Consequences of Poverty

7.5 month Fixed Term Contract

£46,601 - £58,154 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

This post is responsible for leading and delivering Pillar 1 of Comic Relief’s strategy, the ‘Alleviating the consequences of poverty’ funding programme at Comic Relief, overseeing all the grant-making in this area. The Head of Programme will be responsible for working closely with the Head of Impact and Learning to develop clear theories of change with tangible objectives and deliverables for the programme. The Head of Programme will report to the Director of Funding and work with colleagues from across Comic Relief and with external stakeholders to achieve social change and measurable impact towards our vision of a just world free from poverty.

Key responsibilities:

• Provide strategic leadership of Comic Relief’s global portfolio of investments within the ‘alleviating the consequences of poverty’ strategic programme (Pillar 1) , leading team members to deliver a programme with positive social impact, in line with our strategic objectives.

• Work cross-organisationally to ensure understanding of the programme is embedded and contributes to delivery of our organisational strategy through effective storytelling, fundraising and public engagement.

• Take personal responsibility for high risk, high value or complex relationships within the programme portfolio.

• Work closely with colleagues in Assurance and Finance teams to ensure specialist, technical input is received in relation to financial, contractual, reputational, or safeguarding risk

• Work closely with the portfolio managers and the MEL team to develop a theory of change for all funding within pillar 1 with clear learning objectives and impact measurements.

• Develop and sustain relationships with key strategic partners and stakeholders invested in tackling the impact of poverty.

• Work closely with the Fundraising team to provide strategic oversight to existing and potential funding partners including both corporates and Trusts Foundations and Institutions (TFIs)

• Ensure that, where applicable, people with lived or learnt experience are actively engaged within the way we design our funding calls and manage our funding portfolios.

• Manage Pillar 1 team budget.

• Travel (including international) may be required for this role.

People management

• Lead and line manage the small team of Portfolio Managers working with the Pillar 1 team.

• Proactively undertake business planning, prioritise activities and set clear and realistic objectives based on capacity, expertise and aspirations.

• Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of staff.

• Maintain regular two-way communication and dialogue with staff, ensuring information is cascaded and escalated as needed.

• Model an enabling, inclusive and empowering leadership style that builds a values-based culture throughout the charity.

• Lead, manage and support direct line reports through regular contact with clear performance objectives and KPIs and create a culture of collaboration and flexibility within the team.

Leadership

• Support the Director of Funding in leading the wider Funding team through participation in the Funding Leadership Team.

• As a senior member of Comic Relief, represent the organisation at external events as required, disseminate learning and support the Director of Funding in networking and developing relationships for increased collaboration.

• Contribute towards Comic Relief’s new impact framework and its operationalisation.

Person specification:

Essential criteria

• Significant experience and knowledge of grant-making and programme design.

• Extensive understanding of the philanthropic sector in the UK and Global South.

• Understanding the complex intersectional nature of a people-centred approach to solutions to poverty.

• Leadership experience, managing and motivating a team effectively to achieve high quality outcomes.

• Proven track record of developing and sustaining key partnerships and working collaboratively to influence the sector and achieve impact.

• Thorough understanding and commitment to the use of storytelling and creativity to engage public and partners towards our vision of a just world free from poverty.

• Excellent communication skills, able to present and interact with a range of stakeholders including Trustees and Committee members.

• Self-motivated and flexible, able to adjust priorities as required when working in a busy complex environment.

• Proven track record of working in alignment with Comic Relief’s commitment to social justice, anti-racism, diversity, inclusion, and equity.

• Budget management experience.

Desirable criteria

• Experience of living and working in the Global South.
• Ability to collate and analyse data quickly and effectively.
• Ability to think strategically and critically, and be solution-focused

Perks and benefits:

1. Flexible working hours
2. Work from home option
3. Life Insurance
4. Wellness programs
5. Employee Assistance Programme
6. Enhanced maternity and paternity leave
7. Paid emergency leave
8. Sabbatical Opportunities
9. Professional development
10. Mentoring/coaching
11. Paid volunteer days
12. Payroll giving
13. Salary sacrifice
14. Team social events
15. Extracurricular clubs
16. Cycle to work scheme
17. Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 23rd Feb 2025 GMT

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every

qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London.

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.