Fundraising Product Manager Jobs

Reporting to the Head of Supporter Engagement, the Supporter Journeys Manager is responsible for both managing our Dynamics 365 marketing platform (both processes and data) and working across all FundComm teams to create and support delivery of a cohesive automated Supporter Journeys Strategy.

Having recently moved to a new CRM Dynamics 365, which also includes a new email and SMS marketing platform, we now have access to improved functionality for automated Journeys. The Supporter Journey Manager is a new role to support our ambitious FundComm goals around growth, income and engagement, fully utilising the potential of the new platform, as well as overseeing the testing program on all our website and online conversion forms. 

Though primarily a digital focused role, the overall objective of the role is to ensure all journeys are designed to best meet FundComm overall goals while providing an optimal supporter experience. This will be done through creation of a Journey Strategy and plan for audience-led journeys across all channels, asks and platforms. As well as being responsible for design and delivery of some of the key journeys, it also involves an advisory and governance role for all FundComm automated journeys and online forms, ensuring they’re designed to maximise engagements, income and conversions along each stage in Brooke’s Engagement funnel 

Criteria 

The role requires working collaboratively across FundComm using Brooke’s project management principles, with line management of the Supporter Engagement & Experience Officer and Senior Journeys Officer who manages the online landing page and forms testing program. The role ensures all existing and future journeys are mapped and documented, and creating a cross-team process to test, share learning and optimise them on an ongoing basis.

We’re looking for someone who is organised and will enjoy coordinating workshops and ideas generation to recommend plans for which new journeys should be built, inspiring teams with training on best practice in journey design and copywriting. The role would suit someone target driven, with strong experience of coordinating cross team projects, while motivated to deliver high quality service.

As a key part of the role is creating, communicating and maintaining new processes, as well as governance of all source code structures and data marketing lists and journey entry rules, you’ll need to be very confident working with large data sets. Experience of designing and building automated email journeys in a similar platform and online donation page testing is essential. 

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Closing date: 19th January 2025 (this role may close early depending on the response) 

Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance and Business Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation. This is a great opportunity for to make a positive impact during an exciting period of growth.

About Us:

Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer.

About the role:

Overall job purpose:

• Manage all finance systems and processes including payroll, pensions, and insurance.

• Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team

• Financial Records Maintenance

• Monthly Reporting and Budgeting

• Financial administration, banking and payments:

• Year-End Reporting

• Governance and strategic finance

• Staff Management

You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders.

We offer

 • Flexible working (subject to the needs of the organisation)

• 25 days annual leave (pro-rata) exclusive of bank holidays

• Birthday leave (after 12 months of continuous service)

• Pension scheme (3% match contribution)

• Training and development opportunities

• Free car parking

You must have the right to live and work in the UK

Post is subject to a DBS Check

Support Services Manager

As the Foodbanks Support Services Manager you will be delivering the foodbanks advice services, managing the relationships with partner organisations referring to the Foodbank and managing and developing the the Foodbank’s school & family support activities.

Key Responsibilities

• You will be responsible for the orientation of new organisations who will be referring to the Foodbank and the delivery of high-quality training on the referral process to all partners as needed.
• Through regular engagement with those organisations, you will forge strong relationships to ensure they provide an advice-first approach, maximising the level of help local people get before being referred to the Foodbank.
• You will develop, monitor and co-manage a team of volunteer signposters who provide support to the Foodbank’s clients
• You will manage the Foodbank’s Family Engagement Lead, working in and with local schools
• Working closely with the Cirencester Foodbank’s Citizens Advice team and their Citizens Advice manager, you will ensure Foodbank clients are prioritised in obtaining further advice, monitoring the advisors’ caseloads and ensuring regular reporting
• Ensure that Foodbank clients are consulted and feedback gathered to make our services efficient, helpful, relevant, and respectful. Additionally, collect stories from clients to help illustrate the charities impact, issues that lead people into food poverty and enable further advocacy.
• Maintain the Foodbank’s client database with details of support provided
• Produce reports to agreed deadlines

Key Skills and Personal Attributes:

• With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective partner organisations to share the Foodbanks vision to end the need for Foodbanks.
• You will have strong IT skills which will enable you to take advantage of the Foodbanks database, project and team management systems
• You will have experience of setting, managing and reporting against Key Performance Indicators
• You will be tenacious and able to embrace, innovate and shape the role and the Foodbank’s support service.
• You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
• You will be organised, proactive, and a self-starter who is able to self-motivate.
• Previous experience in support and advice provision (i.e. Citizens Advice, Social Prescribing, Social Work, etc.) would be beneficial 

This role is an Account Management and New Business split and would suit someone with great communications skills, who is bursting with energy and creativity, and unafraid to try new approaches. We foster an environment where it is ok to make mistakes, be creative and try new things so that we can bring our prospects and partners the best opportunities to grow.

In this role you will:

• Build and manage a fast paced and highly effective new business pipeline for opportunities within a 25-150k threshold
• Prospect, engage, pitch and win new business opportunities with high value corporates at a partnership value between 25-150k
• Manage, steward and relationship build with our current partners to ensure partnership uplift
• Work with project teams to collate accurate reporting and impact data for the partnership accounts you manage and look for impact opportunities for your pipeline prospects
• Collaborate with teams across Carers Trust to build pitch decks, proposal toolkits and engagement tools for the corporate team to deliver to partners and prospects
• Work with the Corporate Manager and Head of Corporate to sell and scale our new employability offer to corporate prospects

Our ideal candidate:

• Will have a good track record of securing new business opportunities in a charity or sales role
• Will have experience in account managing relationships
• Strong interpersonal and pitch building skills
• Capacity to take initiative and identify opportunities
• Financial literacy sufficient to present project budgets and corporate partnership costings
• Self-motivation with enthusiasm for working flexibly as part of a team

Download the attached documents to find out more about the role and the perks for working at Carers Trust.

BACKGROUND

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

EXTERNAL RELATIONS

The External Relations (ER) unit is comprised of four complementary functions: Private fundraising, Mobilization & Marketing, Policy & Advocacy and Operations & Analytics. To enable IRC to deliver our Strategy100 commitments, the ER unit established a bold new approach that enhances our ability to raise diverse and flexible funding aligned with IRC’s top priorities, while raising our profile and influence. The ER unit is international, with colleagues in more than 10 offices globally.

The Purpose of the Role

As Director of Communications, UK, you lead IRC UK’s core communications strategy with the objectives of growing our profile, influencing policy, driving income, and protecting our reputation. This is done by taking a strategic approach to generating effective messaging for cross-team use, creatively collaborating to produce cut-through external products across media and digital channels, and generating top tier media coverage in collaboration with communications, advocacy and fundraising colleagues globally. In this role you will be expected to use expert judgment to manage IRC UK’s reputation, as well as ensure media and digital outputs protect beneficiaries, staff and programming from harm.

The Director will report to the UK Executive Director and the Senior Director of Global Public Affairs. The Director will collaborate closely with the Senior Director for Digital Engagement, UK Advocacy Director, and the Director of UK Mass Markets to meet the organization’s strategic objectives surrounding profile, income and influence.

Scope and Authority

Authority:

· The role holder sets strategic direction for UK communications, with a focus on earned media, public advocacy and organic digital.

· The role oversees the UK comms operational budget, with access to the Global External Relations budget.

· The role has the authority to brief journalists with agreed messaging and act as spokesperson for the organisation.

· The Director will line manage the communications team and other positions when required.

· The role is a key member of the UK Senior Management Team, with collective responsibility for the leadership, culture and efficacy of IRC UK.

Key Working Relationships

· Reports to the UK Executive Director and Senior Director Global Public Affairs & Communications.

· Close collaboration with External Relations staff in the UK, US and globally, including Advocacy and Influence, Mass Markets, Fundraising, Awards Management, Digital Engagement, Entertainment Relations, Creative Studio, and Experiential Marketing.

· Works closely with key country directors, country programme staff and technical unit colleagues.

· Supports policy staff in the IRC President’s Office on key UK messages and policy initiatives involving the IRC President.

· Works closely with counterparts in NGOs and donors particularly FCDO and the DEC.

KEY ACCOUNTABILITIES

Strategic Direction

· Raise IRC UK's profile, income, influence and brand in the UK market by developing and delivering a 360 comprehensive communications strategy that reaches target audiences, attracts new supporters, and connects supporters with IRC clients.

· Partner with global external relations leadership to set Key Performance Indicators for achieving the strategy, and drive and monitor progress towards them with the support of your team.

· Contribute to the development and delivery of the UK Strategic Plan.

Team Management & Stakeholder engagement

· Manage a team of communications professionals, setting objectives, portfolio scope, and partnering on professional development opportunities

· Drive creative insights and strategic thinking within the UK comms team and influence / maximize policy, advocacy and fundraising outputs and results

· Lead strategic communications planning to maximize opportunities of partnering with income and influence objectives and outputs

· Ensure the UK Communications Team are clear on systems, processes and organization to drive efficiency and team productivity

· Review team performance quarterly and present on results to global stakeholders

· As a member of the UK Senior Management Team (UK SMT) support the UK Executive Director in the creation and delivery of IRC UK strategies and priorities, foster cohesion and collaboration among UK based departments, representing the needs and objectives of the team in the UK SMT and UK office.

Execution: Driving IRC profile, influence and income; and protecting the reputation of the IRC

· Work alongside global communications colleagues, Policy & Advocacy colleagues and UK Fundraisers to develop appropriate messaging on key proactive and reactive issue areas across the scope of IRC’s work.

· Plan and identify key moments of opportunity for IRC UK Communications according to internal and external landscape and timetables.

· Ensure pro/reactive message accuracy and cut through calls to action that engage audiences for proactive campaigns and news cycle opportunities.

· Develop, commission and drive creative cut-through tactics and products, from revealing IRC research and analysis to emergency media briefings.

· Secure top tier media coverage of IRC’s work, solutions and innovation, balancing mentions with long-form/features and profiles.

· Influence and shape key media narratives around priority IRC UK policy issues.

· Oversee strategic media opportunities by commissioning, writing, editing and disseminating messaging for multi-channel use, press-releases, op-eds, statements and other content to secure coverage of the IRC in the UK across print, broadcast and online media.

· Work with global communications colleagues and country office staff to create strong, persuasive and impactful outputs, and to arrange interviews and media visits to frontline work.

· Act as a spokesperson for the organization in the media as needed.

· Liaise closely with Fundraising teams to collaborate on timely messaging, client-centered storytelling, digital outputs, and media coverage to bring in donations to the IRC during emergencies and other fundraising appeals.

· Manage the communications component and IRC UK’s relationship with the DEC and lead communications on DEC appeals.

· Use expert judgment to ensure the IRC is protected in the media and to develop and enact strategies to protect IRC’s reputation, as well as ensure media outputs protect beneficiaries, staff and programming from harm.

· Ensure coordinated and topical messaging across media outreach and digital channels.

· Establish close relationships with press counterparts within statutory donor organizations that lead to opportunities to promote IRC in the media.

· Leverage IRC’s President and CEO, and UK Executive Director to grow our profile in the UK, through proposing and implementing op-eds, interviews and other media activities.

· Support, prepare and coach staff, spokespeople and board members for media interviews and visits; and provide guidance across the organisation to dealing with media.

· Build expertise on current and potential issues in the humanitarian NGO arena via research and monitoring of national media and competitors and in liaison with global colleagues

· Work with the global media colleagues to ensure that IRC has a system for managing media enquiries at all times, as needed.

· Responsible for reporting to the IRCUK board, subcommittees and Executive Director on press activity, trends and upcoming opportunities.

PERSON SPECIFICATION

Essential

Experience

· Track record in creating, driving and evaluating a 360-degree communications strategy that focuses on media, digital and enabling income.

· Experience leading and managing media and digital teams. 

· Experience navigating and influencing within large matrixed organizations.

· Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian, or development focus.

· Experience of conducting media relations and communications opportunities in developing countries and sensitive contexts.

· Experience of organising international media visits to projects in order to facilitate reporting on key issues.

· Substantial experience responding to reputational threats.

· Experience leading a digital communications team that delivers breakthrough digital content, client-centered storytelling and brings in new supporters.

· Experience/knowledge of tools for monitoring media coverage and digital results.

· Experience of dealing with media enquiries into crisis and sensitive issues.

· Experience of acting as a spokesperson for an organisation.

Skills and Knowledge

· Creative thinker who can identify opportunities and collaborate internally to produce external products that cut through media and digital and meet strategic IRC UK objectives.

· Strong communication and interpersonal skills: ability to communicate effectively with colleagues both in the UK and overseas and manage working relationships diplomatically.

· Excellent eye to detail and commitment to high speed and high quality writing and editing

· Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting.

· Good contacts with key UK journalists and media outlets, and knowledge and ability to develop relationships quickly.

· Excellent writing, editing and proofreading skills; adept at writing clean, engaging, jargon-free copy for a range of channels.

· Ability to represent IRC-UK and the wider IRC professionally and appropriately at all times.

· Knowledge/interest in international affairs, particularly of conflict and humanitarian crises and issues.

· Knowledge of key political debates in the UK around international development and aid.

· Flexibility as regards working hours, as the need arises.

· Willingness to travel occasionally to conflict areas.

· Fluency in English, spoken and written.

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

What We Offer

• 25 days of annual leave increasing after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

The Job
The Technical Lead (SRM Capacity Strengthening) will bring extensive practical experience in NGO Security Risk Management (SRM) and training design and delivery to the GISF team.

This is a key role in disseminating knowledge generated through GISF’s network of more than 130 members. Your primary responsibility will be to lead the development and delivery of virtual and in-person trainings and workshops to enhance the SRM capacity of GISF Members and the wider NGO sector. These activities will range from addressing strategic topics for senior SRM leaders to promoting best practices in operational coordination.

Global travel will be required, up to 25% of the year. 

Drawing on your expertise, you will ensure GISF’s products and services remain relevant and impactful. This includes leading the creation and regular updating of technical guides and developing practical tools based on GISF research for our Members and NGOs worldwide.

You will work closely with GISF’s Technical Lead (SRM and Coordination), collaborating to meet the needs of Members and the NGO community.

Additionally, you will represent GISF externally, building relationships with regional NGO SRM coordination groups and attending events on GISF’s behalf.

Job Description

Research, Guides and Training

• Lead the development and delivery of trainings and workshops to strengthen Members’ and other NGOs’ SRM capacity, leveraging GISF’s technical guides, research, and projects.
• Responsible for the design and update of training material and contextualization based on the target audienc
• Identify innovative approaches to support Members in building SRM capacity.
• Collaborate with external organizations (e.g., Members, NGOs, service providers) to deliver dynamic workshops for GISF Members.
• Work with the Membership and Communications teams to engage NGO platforms at the country and regional levels, increasing awareness of available capacity-strengthening activities.
• Engage and manage consultants, as needed, to support training and workshop delivery.
• Develop new technical guides for NGOs based on GISF research and best practices, and regularly update existing guides to ensure they remain current.
• Support the Research team by reviewing and contributing to terms of reference, assessing researchers’ suitability, and ensuring outputs are practical and relevant.
• Monitor developments in NGO safety and security, identify key knowledge gaps, and coordinate with relevant teams to address them.
• Work with the Training and Travel Coordinator to maintain a long-term delivery plan for trainings and workshops, while remaining responsive to urgent requests for assistance.
• Support Members in coordinating and sharing best practices for internal training efforts.

Member & NGO Services

• May be required to travel at short notice to provide short-term SRM coordination support (up to 10 weeks) in coordination with NGO fora. Depending on access, this may need to be done remotely.
• Engage with country-level NGO coordination structures to assess and build their SRM coordination capacity.
• Contribute to GISF webinars and blogs by developing engaging and relevant content.
• Contribute to the development and analysis of member and NGO assessment tools.

External engagement, relationships, and frameworks

• Represent GISF in regional NGO SRM coordination bodies.
• Represent GISF at external events, including delivering presentations.
• Contribute to agenda development for events such as GISF’s Forums, Humanitarian Networks Partnership Week, and AidEx.
• Develop and deliver sessions at GISF Forums and other events.
• Identify opportunities for GISF to present at or convene workshops, side sessions, and meetings aligned with its policy and program objectives.
• Work with communications, fundraising, and advocacy teams to ensure effective external engagement and achieve impact.

Operations

• Support the security management of GISF staff and programmes

Person Specification

Experience

• At least five years of demonstrated experience in NGO safety and security. 
  • Varied experience working across the humanitarian, development and human rights sectors. (Desirable)
• At least two years of NGO operational experience 
• Demonstrable experience in developing and delivering trainings to a range of audiences.
• Demonstrable experience in developing and delivering technical guides, security policies, etc.
•  Experience participating in security coordination platforms.
• Demonstrable experience of project management, delivering to agreed outcomes, and monitoring and evaluating success.
• Experience in working collaboratively and inclusively with a wide range of colleagues and experts.
• Demonstrated experience working independently in difficult environments.
• Experience in access planning and negotiations. (Desirable)
• Experience participating in the response to an acute crisis. (Desirable)
• Experience working with national NGOs on SRM. (Desirable)

Skills and Knowledge

• Understanding of how to develop policies and procedures for an NGO, and how to tailor those to available resources.
• Understanding of modern training methodologies, both remote and in-person.
• A capable writer. 
• A thorough knowledge of security risk management principles, security in unstable environments, duty of care, protection strategies, access.
• Awareness of key political issues affecting safety and security in the NGO sector.
• Strong relationship management skills and an ability to find solutions and common ground in the best interest of the organisation. 
• Clear communication skills, with experience of speaking in public and to senior leaders and stakeholders. 

Aptitude

• Confident communicator
• Ability to work independently, but also to identify the need to convene or consult when needed.
• Ability to work collaboratively and in line with organisational values.
• Innovative and creative, bringing strong professional experience, aptitude and motivation to further the team’s performance and profile.
• Ability to network and establish good working relationships with a variety of contacts, comfortably engaging with people at a range of levels, as well as with those who have both significant and limited technical understanding of GISF’s work.
• Enthusiastic, willing to learn, and motivated by honing skills and working as part of a new team that is developing effective ways of working. 
• Committed to the vision, mission and values of GISF.

This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Working closely with the rest of the A&W team and wider stakeholders, such as the Communications team, media and creative agencies, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach. 

In addition to leading DRTV, this role also involves delivering a variety of other important activity as required, such as inserts and welcome journeys. There are opportunities to turn your hand to a range of channels and product promotion as we aim to scale up channels such as inserts. 

Criteria 

We’re looking for an enthusiastic and highly organised individual with excellent communication and analytical skills. You’ll enjoy looking for ways to optimise all elements of campaigns from creative, content and media testing and able to act as a key point of knowledge in this area. Experience of DRTV is required, with an understanding of individual giving fundraising KPIs, including in relation to: DRTV, print, telemarketing, email and landing pages. You will be confident working with data with attention to detail and accuracy, from briefing data criteria for emails to using excel to review and share results. You will also be able to engage wider stakeholders in our acquisition testing plan development, providing clear regular communication to update on progress and learnings. 

Most importantly, you’ll be keen to deliver insight and audience-led, best in class fundraising campaigns to help Brooke realise an ambitious acquisition growth programme.` 

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Closing date: 19th January 2025 (this role may closed early depending on the response) 

At Ambitious about Autism, we're currently looking for a Commercial Development Partner to join our team.

You'll work closely with the Head of Employability, Skills and Training within the National Services department to develop, shape and grow our offer. We are looking for a commercially minded individual who can build our income generation pathway within National Services.

We have been working with employers, schools and higher education institutes for several years in the development of our Employ Autism programme, providing training and consultancy for employers and education providers as well as paid work experience for autistic young people. We are at an exciting time where we have a mixture of existing offers (training and consultancy and Employ Autism) as well as new products ready to launch, including, Autism Confidence, e-learning and our Careers Education Framework.

You'll secure income from employers, providers and partners for our Employability and Training team through our Employ Autism programme, developing and implementing a sales plan to secure new long-term strategic partnerships with nationwide businesses.

We are looking for someone who has:

• Sales, new business and/or experience of managing multiple client relationships.
• A demonstrable track record of working successfully with businesses in a development capacity to acquire and maximise relationships.
• Good knowledge of the commercial sector and employability/training services.
• Excellent presentation skills to engage a range of internal/external stakeholders.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.Job Title: Head of Enabling Services

Location:  Pathway Project Lichfield Office Based

Salary: £ 30,000- 33,000  

Hours of Work: 37.5 Hours per week 9am x 5pm

Responsible to:  Chief Executive Officer (CEO)

Responsible for: Fundraising and outreach, data, volunteers and general office team

Direct Reports:  4

This role is open to women only

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

Taking overall responsibility for the office-based functions that enable Pathway Project to undertake client facing work, she will provide direct line management for the Pathway Project Data analyst, Fundraising, Office administration and Awareness teams.  She will be responsible for the delivery of high-quality support to the volunteers who choose to support our Charity whilst ensuring staff and volunteers are well trained to deliver their roles to the best of their ability.

She will collaborate with colleagues to drive the fundraising potential through networking and links within the local community whilst capitalising on all donations of goods, time and funds.

She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality support services and creating a working culture where all are valued and encouraged. 

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

DUTIES OF POST

1. STRATEGY, PLANNING AND CONTROL

a. To contribute to the setting of long-term Objectives, along with the CEO & Board.

b. To contribute to and implement the volunteer strategy to ensure the Charity is offering quality volunteering experiences.

c. To contribute to and implement the outreach and fundraising strategic plan to ensure the Charity is optimising fundraising.

d. To support the Charity to operate to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.

e. Ensure Pathway Project reports to funders are accurate, timely and all reporting is aligned to funder requests.

f. To contribute to and implement the training strategy to ensure the Charity is offering quality staff and volunteer training and development.

2. FINANCIAL MANAGEMENT 

a. To manage a budget for volunteers and fundraising ensuring return on investment can be quantified and resources are capitalised on.

b. To provide financial oversight on proposed fundraising activities or projects, including consideration on cost, ROI and income source where applicable.

c. To efficiently manage and procure goods that will create and generate income and report on the ROI for these goods.

d. To manage the recording of all donations of goods, services or products and ensure accurate reporting of donation usage.

e. To support the CEO in the sourcing of funding opportunities and complete any required applications and data returns as per funding guidelines.

3. GOVERNANCE & REPORTING 

a. To work with the CEO to produce reporting to the Trustee board that shows an accurate reflection of the charity’s performance.

b. To support in the development of a suite of monthly reporting for the Charity to funders.

c. To ensure funder and grant maker reporting is submitted efficiently and accurately in a timely manner as per the funder’s requirements.

d. To maintain up to date policies and procedures in respect to your areas of business.

e. To provide support and guidance to the CEO in all aspects of enabling services.

f. To ensure accurate record keeping and data security.

4. LEADERSHIP 

a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.

b. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.

c. To work with the team, CEO and Board to provide a safe, and motivating work environment.

d. To provide line management to all staff within enabling services including the data team, fundraising and administrative teams. 

e. To ensure monthly supervisions are completed for all staff and volunteers

f. To provide direct specialist advice and support to line managers who supervise volunteers or student placements.

5. COMMUNITY ENGAGEMENT

a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.

b. To lead the community engagement and fundraising team to deliver the funding strategy and to create a pipeline that supports the charity to generate income through community-based fundraising, grants, donations and activities.

c. To deliver income generation through the development of a Community Fundraising Group supported by volunteers.

d. To support Pathway Project CEO, managers and Community Engagement Team with driving Pathway Projects social media agenda in order to build community support.

e. To lead the community engagement team to create strong links within the community

f. To attend meetings in the community as and when appropriate. including out of normal office hours if necessary

6. GENERAL MANAGEMENT AND ADMINISTRATION

a. To arrange enabling services team or wider staff meetings.

b. To ensure volunteers are recruited and inducted into their new roles effectively with formal role profiles.

c. To ensure there is a formal CPD route for volunteers and we offer the right training at the right time.

d. To ensure there is a formal training plan for staff who supervise volunteers so that every volunteer gets a fantastic experience at Pathway Project.

e. To ensure a record of staff training is maintained and training opportunities are explored regularly.

f. To ensure the volunteer policy and all procedures remain up to date and fit for purpose.

g. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.

h. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project to ensure the system generates the data that we need to evidence performance.

i. To ensure the safe operation of general office services at the Hope Centre.

j. To deputise for the CEO where required, alongside other management.

7. OTHER DUTIES

a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.

b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.

c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.

d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.

e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project. 

f. Maintain effective networks with all principal supporters and stakeholders.  To actively seek opportunities to expand and promote the role of Pathway within the local community. 

g. Undertake any other duties that may reasonably be required from time to time. 

Person Specification

Essential

Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector.

Experience in managing teams at a high level with strong team building and leadership skills.

An understanding of compliance, quality assurance  and continual service improvement.

Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards.

Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.

Experience of working in an environment with confidential data

The ability to write  impactful, clear and concise  applications for bids, grants, trusts and foundations.

The ability to lead teams to demonstrate excellent customer service  delivery for all stakeholders, clients and partners.

Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting

Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision

Experience of working with and developing teams of volunteers

An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.

An understanding of and a commitment to equal opportunities in employment and in-service delivery.

 Desirable

Experience of or a good understanding of funders, reporting structures and the expectations placed on charities by funders.

Strong and confident networker who builds effective relationships.

Experience of working to and with budgets and managing budgets to ensure best value for money.

The ability to write  impactful, clear and concise  applications for bids, grants, trusts and foundations.

A desire to be part of a process to develop better responses to domestic abuse and evidence of a commitment to this area.

This job description may be subject to review and amendment.  The post holder will be expected to be flexible in her development of the job, and will participate fully, where possible, in all discussions about the nature of her work and the tasks involved.

The post holder must have a commitment to the aims of Pathway Project and uphold all agreed policies and procedures.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

Applications must be completed and submitted by

5pm on Monday 27th January 2025

Interview date will be Friday 21st February 2025  by invite only

Please complete the online application form found here and email a copy of your CV and a supporting statement covering letter

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Northern Region (North West, North East and Yorkshire), and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 12,000 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

The scope of this work includes: 

• Setting up and managing a physical storage unit in an appropriate location, and managing that facility for BGP on an ongoing basis 

• Liaising with the retailer to arrange deliveries to the unit

• Working with the existing BGP team to arrange efficient despatch to community partners, working from existing processes and recommending / making any changes as needed to ensure processes work for all stakeholders

• Stock taking and reporting

• Managing the logistics of postage/ delivery of period products to community partners

• Once logistics are well established, scoping out a potential project to establish a volunteer programme to help with despatch of products

Contract Details 

• Fixed term contract (FTC) whilst the partnership with the retailer is in place (2025)

• 2 days per week - with at least some availability on a Tuesday, which is our team ‘anchor day’ 

• Salary for 2 days per week - £13,600 (FTE salary £34,000)

• Reports into - Community & Education Manager

• Able to attend BGP office in Finsbury Park, London, and nearby storage location 

• Start date February 2025 

Person Specification

ESSENTIAL 

• Outstanding project management skills, able to manage this area of work to a high standard

• Experience of managing a physical space such as a storage unit

• Experience of managing logistics and stock control processes to manage a large amount of products safely and efficiently

• Interpersonal skills - this role will need to build great relationships with the existing BGP team, our retail partner, community partners and volunteers

• Able to understand and then adapt / build on existing processes 

• Volunteer recruitment and management experience 

• Strong analytical and Excel skills for logistics planning, reporting and data analysis

• Management of third parties, such as delivery companies

• Understanding of health and safety best practices (additional training will be available)

• Able to manage a defined, delegated budget e.g. for packaging and postage

DESIRABLE

• Qualification in project management 

• Experience of storage and despatch requirements specifically related to storage and transportation of period products and similar items

• Experience in recruiting and managing volunteers to assist in manual tasks, such as packing up products for despatch

We are looking for a Direct Marketing Executive to join an incredible medical charity and support in delivering growth in voluntary income. The role will focus on Retention and will use data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 32,000 (Remote) - 32,625-35,000 (London)

The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!

The Role
Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive
creative and production.

Be responsible for collation of all KPI tracking, trend analysis and activity results that feed into the teams reporting and
performance structure.

Work alongside the Content team to research and develop Retention/Acquisition products, journeys and communications.

Contribute to the direct marketing strategy by working with the Direct Marketing Manager to highlight sector trends and support the teams budget and income targets.

The Candidate
Experience in a third sector direct marketing role.

Experience of running effective marketing campaigns on a national or regional basis.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

Are you passionate about creating engaging and successful campaigns? 

Great Ormond Street Hospital Charity is currently hiring for an Individual Giving Executive to join our Committed Giving Team. This is a varied role where you will support the day to day delivery of a range of donor acquisition campaigns across digital, DRTV and offline channels.

Salary

The salary for this position is £31,572 per annum.

Key Responsibilities

This is a varied role where you’ll get involved with:

• Supporting the delivery of committed giving, regular giving, lottery and new product development campaigns.
• Supporting the production of campaign briefs, timing plans, and KPIs against budgets – primarily across digital, DRTV and other offline channels.
• Working closely with third party agencies for campaign delivery. 

Skills, Knowledge and Expertise

• Previous experience writing creative briefs.
• Project management and campaign management skills. 
• Ability to develop strong working relationships with internal and external stakeholders. 
• Understanding of direct marketing across digital, broadcast (including DRTV), and offline channels.
• Ability to manage multiple projects at once. 

Please refer to the full job description below for more information.

Closing date: 19th January 2025. 

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day, around 750 children and young people from across the UK are seen at Great Ormond Street Hospital (GOSH). At Great Ormond Street Hospital Charity, we help the hospital go above and beyond for seriously ill children, enabling kinder and better treatments, bringing hope for children with the rarest and most complex illnesses, and making hospital a little bit easier and a lot more fun for the thousands of children who are treated at GOSH every year. Our staff raise vital funds to support ground-breaking research, cutting-edge medical equipment, and the creation of child-centred facilities to help save more young lives, and essential support services that help save childhoods too.

Together, we can help give seriously ill children the best chance, and the best childhood, possible. We were delighted to be named Charity Times - Charity of the Year 2024, recognising the impact of our shared mission.

Our commitment to Equity, Diversity and Inclusion

We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status. 

If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy on our site. 

As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.